The team received a trophy and a cheque for 500 to spend on research activity.

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1 February 2013 Issue 52 Welcome to this edition of the GP Practice Newsletter which gives news and up-dates from us. We hope that all the staff within your Practice will find this useful. RMCH Named Britain's Best Clinical Research Site A specialist research team based at Royal Manchester Children s Hospital (RMCH), beat nine other finalists to be named Clinical Research Site of the Year in the prestigious Pharma Times Awards. The team was made up of representatives from the NIHR/Wellcome Trust Children's Clinical Research Facility (NIHR/WT CCRF) and the Medicines for Children Research Network, both based at RMCH. Carole Beane, Laura Crowther and Dr Nick Webb received the award, representing the rest of the RMCH team which also included Sarah Ehtisham, Sarah Rickard and Jess Nichols. The award was jointly sponsored by the Department of Health s National Institute for Health Research (NIHR) and the Association of the British Pharmaceutical Industry (ABPI), and was presented at a ceremony in London. The team received a trophy and a cheque for 500 to spend on research activity. The Midwives - Series Two We are pleased to announce that we have agreed to be involved in the second series of the documentary The Midwives. Saint Mary s Hospital was featured in the first series, which you may have caught on BBC2 last autumn, achieving over two million viewers for each of the four episodes. Following the incredible response that we got as well as the midwives telling us that they would want to be involved again should the chance be offered, we have decided to get involved again, to continue to show the amazing services and work our dedicated staff provide. This second series will feature two episodes from Saint Mary s, with the other six coming from two other NHS Trusts from around the UK. The film crew, made up of a producer, an assistant producer and a researcher, will be here filming throughout February, March and April, aiming to air the series in the summer at 9.00 pm on BBC2. 1

2 Demetria The Mummy Comes in for a Scan at the Children's Hospital Discovered in Egypt in 1910, 2000 year old Demetria has been on display at the Manchester Museum for the past century. She recently came in for a CT scan at the Royal Manchester Children's Hospital. For the first time, we were able to see inside the sarcophagus. John Sargeant and the BBC One Show team were there to film this historic occasion. For further details: Service Improvement Team Success at Lean Health Care Awards The 5th Lean Healthcare Academy Annual Conference and Awards event, now an established event on the healthcare calendar, was held recently. The event, which has grown in size and attendance each year, is created for delegates to network, share best practice and to celebrate with those who have adopted and sustained lean working principles. Our Service Improvement Team entered for the first time this year and were successful category winners: Category - Productive Series - England Submission - The Productive Operating Theatre programme - Using a franchise approach to achieve large scale change - Lisa Elliott, Vanessa Blanchard and Tracy Shawcross. Pictured receiving the award are: Lisa Elliott, Andy Jackson, Tracy Shawcross, Vanessa Blanchard, Mark Stevens, Hilary Maxwell, Dr Sujesh Bansal, Julie Brough (from left to right) This programme has been successful through partnership working with the theatre teams, materials management and the service improvement team. New Health Deal for Trafford Up-date NHS Greater Manchester gave its approval on the proposal to redesign services at Trafford General Hospital at a public meeting held on 24 th January. The NHS Greater Manchester Board reviewed the recommendations of the Trafford Strategic Programme Board (TSPB) that oversaw the new health deal for Trafford work, and came to the conclusion that the proposed redesign of these local hospital services should go ahead. The board also accepted that some things would need to be in place before the proposed changes take place, which are: 2

3 Addressing transport issues by setting up a Health Transport Bureau and the subsidisation of a local dial and ride travel scheme. Accelerating the implementation of the integrated care system in Partington and Carrington, which will include setting up community matron and community geriatrician services. Ensuring continued access to mental health services when the urgent care centre at Trafford General Hospital is closed between midnight and 8.00 am. The decision may now be reviewed by the Secretary of State for Health but, subject to this, we would anticipate being ready to implement the new service model later this year. NHS Heroes The nominations for NHS Winter Heroes are now open. NHS Heroes, which first launched last year, is a recognition scheme open to all staff working in the NHS. To nominate go to: before 28th February. Success at the Patient Experience Network (PEN) National Awards 2013 Three of our projects were winners at the prestigious Patient Experience Network (PEN) National Awards with four others named as finalists. They recognise, celebrate and promote excellence in patient experience. These unique awards programme is now in its third year and offers an opportunity to celebrate the areas of really outstanding practice in the patient experience arena, and hear what teams are doing to deliver quality experiences for their patients. The Awards Day and Best Practice Conference took place on 6 th February. The winners were in the following categories: Setting the stage /strengthening the foundation Promoting high quality care and dignity for deceased person (adults) and their families Access to Information Improving the patient's perception of medicines information Environment of care RMCH Hydrotherapy Artwork project The Friends and Family Test The Friends and Family Test (FFT) was announced by the Prime Minister in May It is an easy-tounderstand, question that will be asked of patients about the care and treatment they received in acute inpatient wards or A&E departments. The main objective is to improve patient experience and identify best performing hospitals in England. To allow for this comparison the FFT will be mandatory across acute in-patient and A&E departments from April 2013, followed by maternity services from October As a provider of NHS care we will be required to give all patients (in the groups mentioned) the opportunity to respond to the question. 3

4 The Question is: "How likely are you to recommend our ward/department/a&e to friends and family if they needed similar care or treatment?" 1. Extremely likely 2. Likely 3. Neither likely nor unlikely 4. Unlikely 5. Extremely unlikely 6. Don't know We have been obtaining patient feedback for some time and we will be using this question, together with follow-up questions to drive continuous improvements in the quality of care. The Department of Health will be launching FFT publicity and promotional support materials later this week to help organisations in implementing the Friends and Family Test. FFT results will be published later this year, so that comparisons can be made between organisations providing acute NHS care. Patients will be able to use the information to make decisions about their care and to challenge their local Trusts to improve services Schools Stop Smoking Competition No Smoking Day launches on 13 th March 2013 and the Healthy Schools team are inviting Manchester primary and secondary school pupils to enter a competition to design a poster for Stop Smoking Day The theme this year is 'Swap Fags for Swag' and is all about what smokers will gain when they quit - as well as improved health they will save extra cash. We are asking pupils of Key Stage 2, 3 and 4 to take part in a competition and consider the cost of smoking by drawing posters of what they would do with 49 - the cost of an average smokers spend on cigarettes per week. There will be two winning entries of the competition - one primary school winner and one secondary school winner. Both winning entrants will get their entry printed on a T-shirt and receive a prize. Teachers/staff who work in schools and parents/carers can help to inspire children with ideas of what the 49 could be spent on or put towards. For example, a family trip to the cinema, dance lessons, football tickets or even buying their pet's food for a month. Competition Rules: All entries need to be in for 27 th February 2013 when the judging will begin. All entries need to include the words 'No Smoking Day 2013'. All entries including entrant's details (name, age and school), should be sent to: Kelly O'Brien Stop Smoking Competition 2013 Manchester Healthy Schools Programme Children's Community Services Central Manchester University Hospitals NHS Foundation Trust Wythenshawe Health Care Centre Stancliffe Road Manchester M22 4PJ For more information please contact kelly.obrien@cmft.nhs.uk 4

5 On-line Clinical Services Directory To help GPs, dentists and other primary care professionals to find out more about our clinical services and consultants, there is an on-line Clinical Services Directory (CSD). It contains information about all the clinical specialties at our hospitals, and details of the areas each consultant covers. The aim is to support your decision-making when referring a patient to us, and ensure the process runs as smoothly as possible. If you have any questions before making a referral via Choose and Book or your usual service, the CSD contains phone numbers for consultants or their secretaries. There is also information about our laboratory and other clinical support services, plus education and research opportunities. Based in a secure area on our Trust website you can access it at Click on any of the pictures to reach the log-in page and register as a new user. Please enter the details requested and your address - the CSD Key password is csd123. The CSD will be updated regularly and we welcome your feedback and suggestions please contact ben.grothusen@cmft.nhs.uk. Charity News If you want to get involved in fundraising for any of our hospitals, the Charity Team has a calendar of events that you can take part in on a number of levels. From swimming and running to glamorous ladies days, we think there is something for everyone to join in with. If you re interested at all please give us a call on or charity.office@cmft.nhs.uk. Alternatively, you could come and see us in The Lodge (Oxford Road) or the Charity Office in the Children s Hospital atrium, plus you can go to our website for more information Choose Well For the latest up-dates and information go to: National NHS News Prime Minister responds to Mid Staffs Public Inquiry report The Prime Minister has responded in Parliament to the final report on the Mid Staffordshire NHS Foundation Trust Public Inquiry. Speaking in Parliament following the publication of the report, the Prime Minister apologised to the families of those who suffered for the way the system allowed horrific abuse to go unchecked. 5

6 He went on to say that the report highlighted 3 core problems. A focus on finance and figures, no-one being accountable for patient care, and defensiveness and complacency. The Prime Minister announced that the Care Quality Commission will create a new Chief Inspector of Hospitals post to be responsible for new inspections regime from autumn. Further details: Change4Life Alcohol Campaign Warns of Sneaky Drinks A Change4Life campaign launched on 7 th February to raise awareness of the health risks associated with drinking regularly over the guidelines. Four weeks of nationwide TV advertising forms the main part of the campaign. The advert shows how drinking can easily sneak up on you and encourages people to check their drinking online using the Change4Life Drinks Checker. Further details and a link to resources: Department Seeks Views on NICE Standards Care and Support Minister Norman Lamb has launched a 12 week consultation to establish a full set of NICE quality standards and guidance for social care. The Department is seeking ideas from care users, their families and carers, service commissioners, care providers and front line staff to help decide on future topics for NICE guidance and standards. The aim is to establish a full set of NICE quality standards and guidance in order to improve the quality of social care. Some of the potential NICE standards for discussion in the consultation include: falls Deprivation of liberty safeguards Medicines management in home-based settings For further details: Information for Patients If you are referring patients to us and need to provide them with information about how to find us, parking etc all this information is available on our website. From the home page there are links at the top to each hospital and each hospital has a Plan Your Visit section. Under this section there is a Map and Directions option. This page has downloadable maps. Here are the links to each of the pages for our hospitals: Manchester Royal Infirmary: Royal Manchester Children s Hospital: University Dental Hospital of Manchester: Manchester Royal Eye Hospital: Saint Mary s Hospital: Trafford Hospitals: Dial Direct If you need to contact a department in our hospitals please call them direct. Direct dial numbers are available on our internet: 6

7 Royal Manchester Children s Hospital: Manchester Dental Hospital: Manchester Royal Eye Hospital: Manchester Royal Infirmary: Saint Mary s Hospital: Trafford Hospitals: Become a member of our Foundation Trust: New DVD on You Tube: Thank you for your time. If you have any comments or items you would wish to see in future editions please contact The Communications Office comms@cmft.nhs.uk Previous copies of the Newsletter are available at: Produced by: Yvonne Davies, Head of Communications & PR 22 nd February