The Academy Prospectus

Transcription

1 Great Western Hospitals NHS Foundation Trust The Academy Prospectus

2 Contents Contents The Academy Introduction from the Director of Workforce & Education 4 Welcome from the Academic Dean 5 Quality Assurance 6 A.L.I.S. (Academy Library) 7 How to find us 8 Clinical Skills Courses Intravenous drug administration 12 Central Venous Catheter management 12 Tracheostomy management 13 Venepuncture 13 Peripheral cannulation 14 Male catheterisation 14 Female catheterisation 14 Diabetes and blood glucose monitoring 15 Basic ECG recording 16 Interpretation of ECGs 17 Discover the Rhythm of Life 17 Aseptic technique 17 Healthcare Support Workers and Nursing Auxiliaries intensive training 17 Clinical observations 18 Pressure area care 18 Falls prevention 18 Infection prevention and control 19 Understanding dementia 20 Principles of stoma care 20 Nasogastric tube insertion 20 NVQ Programmes Health and social care, Level 2&3 28 Customer service NVQ Level 2 28 Quality Credit Framework (QCF) 29 Assessors award (A1) 29 Internal verifiers award (V1) 29 Resuscitation Adult basic life support 32 Immediate life support 32 Advanced life support 33 Newborn life support 34 Parents resuscitation for newborns or paediatrics 34 Paediatric basic life support 34 Paediatric immediate life support 35 European paediatric life support 36 ALERT 36 Swindon Adult Trauma (SwAT) 36 IMPACT (Ill Medical Patients Acute Care and Treatment) 37 First Aid at work 37 Contents Palliative care study day 21 Cancer care study day 21 Bariatric care study day 22 Price list of courses 38 How to apply 39 Clinical mandatory training 22 Return to the acute setting

3 The Academy Introduction from the Director of Workforce & Education Welcome from the Academic Dean The Academy Great Western Hospital recognises the importance of learning and ongoing development as a driving factor for business success, individual satisfaction and growth. We also recognise that people learn all the time and that you will want to ensure that what we are delivering adds overall capability and capacity to your organisation. I m delighted to welcome you to the Swindon and North Wiltshire Health Care Academy prospectus. I hope you as an employer or health care professional will be inspired to choose one of our courses. The hospital has experts spread across the organisation who will provide you with a solution to your learning and development requirements, through our Academy. I hope that you will find us responsive to your individual needs. We look forward to working with you. Oonagh Fitzgerald, Director of Workforce & Education Great Western Hospitals NHS Foundation Trust. The Academy is the highly successful multi-professional education centre, situated within the Great Western Hospital, Swindon. The Academy boasts state of the art education facilities including telemedicine, video conferencing, extensive IT, an excellent multi profession Library as well as a full range of education rooms, clinical skills lab and lecture theatres. At the Academy we pride ourselves on the high standard of education and training we provide for health and social care staff and students from across the region. Our comprehensive range of courses, which you will find detailed in this prospectus, aim to ensure all individuals are supported in obtaining the necessary knowledge, skills and behaviour for their current or future careers. The courses offer excellent value for money and all courses are quality assessed to ensure all offerings reflect current best practice, and an excellent learner experience. Employers value our courses for their relevance and quality as well as the applied nature of learning which focuses on enhanced service delivery and improved patient experience. The Academy also offers a flexible approach with the employers designed course which allows employers to work with the education team to develop education events and packages delivered by experts to meet the employer s specific needs. Such courses or events can be held within the Academy or the employer s place of work. We have an expert team of clinical and non-clinical qualified trainers and educators who are on hand to deliver high quality education and training for those attending our courses. We also have an administration team dedicated to ensuring that from booking right through to evaluation, you are provided with the highest level of service so you can focus on the most important thing learning new skills. No matter where you start, through us you will have access to further training and the opportunity to stretch your abilities helping you provide the best care and advance your career. We also host national and regional study days on topics such as bariatric care, pressure area care. If you would like to find out more, please contact us. I look forward to welcoming you to the Academy in the future. With best wishes Jenny Rosalie, Academic and Professional Lead for Education & Development. 4 5

4 The Academy Quality Assurance The Academy continually strives to assess and improve the quality of training we offer. We know that by setting high standards, we aim to perform well. We actively engage our students, partners and staff to encourage feedback. We strive to use our resources effectively and imaginatively thus ultimately contributing to improving opportunities and quality of care in the communities that we serve. Here at the Academy we ensure that our services are fair and accessible to all by compiling and examining equality data every year. The Academy is audited on a regular basis both internally and externally. We commit to: work to continuous quality assurance mechanisms, service standards and be monitored by external assessment. Academy Library and Information Services (ALIS) Tel: /6 alis@gwh.nhs.uk Membership Membership is open to all staff from GWH, NHS Swindon, NHS Wiltshire and GPs from local practices. There is no charge to join and if you are unsure of your eligibility, please ask library staff. Opening Times The library is open from: 0830 to 1730 Monday to Thursday and 0830 to 1700 Friday 24 hour access is available via swipe card system. Facilities & Services The library offers a range of facilities and services including: Journals a wide collection in the library and over 1000 online Books, reports and videos Databases (Medline, Cinahl etc) on Internet and nhs.net access Study facilities over 50 spaces available with 24 computers Document request service Majority supplied free by the library The Academy constantly strive to provide high quality facilities that are fit for purpose and accessible to all. ask participants to evaluate all training offered. Such evaluation is continually reviewed and used to inform future provision. undertake annual peer and expert review of all courses and course material. British Library requests are chargeable ( 4.75 per paper and 7.60 per book) Copies made from journals are charged at 5p per page Literature search and enquiry service Library, database or information related training for groups or individuals Photocopying / printing facilities at 5p per page Please ask ALIS staff for more information on the services provided by the Academy Library and Information Service. 6 7

5 The Academy How to find us Travelling to The Great Western Hospital, Swindon. N W 3 E S Swindon Town Centre COMMONHEAD OFFICES OCCUPATIONAL HEALTH OFFICES BUFFER BEAR CHILD DAY CARE CENTRE A4259 TO MAIN HOSPITAL MAIN ENTRANCE THE GREAT WESTERN HOSPITAL CLOVER WALK IN CENTRE METRES Discharge Lounge TO SwICC West Lake North HELIPAD DOWNSVIEW HOUSE ENT M A R L B O Main A & E The Academy R O U G H R O A D Brunel Treatment Centre Shalbourne Suite SWINDON INTERMEDIATE CARE CENTRE (SwICC) VICTORIA CENTRE THE BRUNEL TREATMENT CENTRE ENERGY CENTRE EMERGENCY ACCESS ONLY COMMONHEAD ROUNDABOUT A419 Marlborough (M4) Jct 15 A419 MARLBOROUGH ROAD Cirencester A419 Bus Stops Pedestrian Walkways Staff Cycle Parking Visitor Cycle Parking Motor Cycle Parking Visitor / Patient Drop off Points Visitor Parking Staff Parking Authorised Vehicles only Priority Parking Downsview House Parking Disabled car parking is available throughout the site as signposted Crown Copyrights. All rights reserved. Licence Number PU Published by Location Maps Ltd. Telephone: U.K. Design Copyright Location Maps Ltd. All rights reserved. By Rail The nearest main line station is Swindon, located in the town centre. A Hospital Express Shuttle bus service (number 16) links the town centre to the hospital. For train timetables please call or visit By Bus Services run frequently both from the town centre (Fleming Way and the Bus Station) and surrounding area. For more information please contact Thamesdown Transport on (01793) or visit Alternatively call Traveline on or visit By Cycle The Hospital is linked to the Swindon cycle path network. Cycle parking is available outside the main entrance. By Road The Great Western Hospital is located to the southeast of Swindon Town Centre, close to Junction 15 of the M4 Motorway. If using a sat nav, use postcode SN3 6BB. From the M4 Exit at Junction 15 and head north on the A419 towards Swindon. Following signs to the Hospital, turn off the A419 onto the slip road before the Commonhead flyover and turn left into Marlborough Road, A4259. The entrance to the Hospital is 300 metres on the left. From the North On approaching Swindon join the A419 south following signs for the M4; this is the Stratton St Margaret bypass. Following signs to the Hospital, turn off onto the slip road before the Commonhead flyover and take the fourth exit at the roundabout into Marlborough Road, A4259. The entrance to the Hospital is 300 metres on the left. From the Town Centre Leave the town centre via Fleming Way to the Magic Roundabout and travel straight across into Queens Drive A4259. At the next roundabout take the third exit to remain on Queens Drive. Travel straight ahead at the next roundabout into Marlborough Road. The entrance to the Hospital is 1500 metres on the right. Lower Ground Floor Staff only Courtyard Education Centre On Arrival Pay-and-Display parking spaces are available on site in visitor parking areas and parking is allowed in marked bays only. All vehicles must display a valid permit or Pay-and-Display ticket. Dropoff areas are provided at some hospital entrances as indicated on the site plan. Car park charges apply so please bring change for machines. Refreshments Meals and snacks are available in the hospital restaurant. Café Blue offers a selection of sandwiches and cakes as well as Starbucks coffee. A WRVS shop is also available and offers a range of drinks, sandwiches and snacks. The Academy is situated on the lower ground floor of the main hospital. The Main is opposite the SwiCC Centre, although you can also gain access through the main hospital. Education, Training & Development Centre (including Library & Information Technology Training Rooms), Clinical Academy, Bookends (Staff Restaurant) Goods Delivery The Academy 8 9

6 Clinical Skills Courses Clinical Skills Courses The training of all healthcare professionals in basic clinical skills has changed considerably over the past few years. The Trust has invested in a purpose-built, multidisciplinary training suite in which a wide range of clinical skills can be taught using realistic, life-like manikins in simulated clinical situations. Clinical Skills Courses This provides an opportunity for staff to practise their skills in a supportive environment. Initial training, refresher training or skills updates are all available within the Academy and can be delivered in clinical areas. Training can be organised individually or on a group basis. We also offer flexible hours across evenings and weekends to make training opportunities more convenient. You must keep your knowledge and skills up to date throughout your working life... You should regularly take part in educational activities which maintain and develop your competence and performance Good Medical Practice (GMP), GMC, Informal visits to the Academy and discussions with staff are encouraged. This might involve finding out more about particular training formats or just having the chance to talk things through with a skilled trainer. The Academy offers a broad array of clinical skills which are accessible to all disciplines. Our courses are regularly updated and developed to move with changing research and legislative drivers. We draw upon the skills of a range of experienced practitioners to deliver the highest standard of information and care related subjects. We also work in partnership with other educational facilities to enable us to provide access to specialist training within the local area. You must have the knowledge and skills for safe and effective practice when working without direct supervision...you must recognise and work within the limits of your competence... You must take part in appropriate learning and practice activities that maintain and develop your competence and performance. Nursing and Midwifery Council, The Code -Standards of conduct, performance and ethics for nurses and midwives (April 2008)

7 Clinical Skills Courses CS1 I.V. drug administration Registered Nurses, Midwives and Operating Department Practitioners who are wanting to take on the role of intravenous medicine administration. To provide practical training in giving IV medicines, the recognition and initial treatment of anaphylactic shock as well as the risks and benefits of IV therapy. A study day involving lecture/ practical session with accompanying competency to be completed in the workplace. You will need to attend a drugs calculation test and complete a pre-course workbook. CS2 Central Venous Catheterisation (CVC) management Registered Nurses, Doctors, and Midwives. To provide knowledge in the care of a patient with a CVC including: what is CVC? complications dressing options sites what can a CVC be used for? maintaining catheter patency removing a CVC meds and fluid administration types of CVC patient management CVP measurement insertion of a CVC. A study day involving lecture/ practical session with accompanying competency to be completed in the workplace. CS3 Tracheostomy management For all members of the multi-disciplinary team, including Registered Nurses, Nursing Auxiliaries (NVQ Level 3 only), Doctors and Physiotherapists. To provide lectures and scenarios including knowledge and skills relating to caring for the patient with a tracheostomy including: what is a tracheostomy? types of tracheostomy contraindications patient care advantages and disadvantages methods of insertion complications oxygen therapy / humidification. A study day involving lecture/ practical session with accompanying competency to be completed in the workplace. CS4 Venepuncture Registered Nurses, Midwives, Operating Department Practitioners, EDAs, Assistant practitioners and Nurse Auxiliaries. To provide a combination of lectures and hands on practical skills including: legal issues professional issues infection control issues anatomy potential complications and risks patient safety equipment understanding the process of blood taking. A study day involving lecture/ practical session with accompanying competency to be completed in the workplace. Participants are required to complete some self directed learning prior to the day. Clinical Skills Courses 12 13

8 Clinical Skills Courses CS5 Peripheral cannulation Doctors, Registered Nurses, Midwives, Operating Department Practitioners, Allied Health Professionals, Paramedics and Emergency Care Practitioners. To provide a combination of lectures and hands on practical skills including: legal issues professional issues infection control issues anatomy potential complications and risks patient safety equipment understanding the process of blood taking. A study day involving lecture/ practical session with accompanying competency to be completed in the workplace. CS6 Male catheterisation Doctors, Registered Nurses, Assistant Practitioners and Emergency Department Assistants. To provide a combination of lectures and practical skills including: reasons for catheterisation and patient assessment the implications risks and contraindications product selection infection control accountability and competence. A study day involving lecture/ practical session with accompanying competency to be completed in the workplace. CS7 Female catheterisation Doctors, Medical Students, Registered Nurses, Nursing Auxiliaries, Midwives, Paramedics, Emergency Care Practitioners and Emergency Department Assistants. To provide a combination of lectures and practical skills including: reasons for catheterisation and patient assessment the implications risks and contraindications product selection infection control accountability and competence. A study day involving lecture/ practical session with accompanying competency to be completed in the workplace. CS8 Diabetes and blood glucose monitoring Registered Nurses, Midwives, Nursing Auxiliaries, Allied Health Professionals, Paramedics and Emergency Care Practitioners. To provide competency based training with theory and practical demonstrations for the following: diabetes physiology control of blood sugar levels documentation. A study session involving lecture/ discussion / practical with accompanying competency to be completed in the workplace. Clinical Skills Courses Participants are required to complete some self directed learning prior to the day

9 Clinical Skills Courses CS9 Basic ECG recording Nursing and Medical Students, Registered Nurses, Nursing Auxiliaries, Midwives and Emergency Care Practitioners. To provide competency based training with theory and practice of the following: recording an ECG & relevant documentation, accountability and competence. A study session involving lecture/ discussion/ practical with accompanying competency to be completed in the workplace. CS10 Interpretation of ECGs All staff who may be involved in recording and interpreting ECGs. To provide a competency based training with theory and practice of the following: reading and interpreting an ECG and relevant documentation accountability and competence in interpreting the results of an ECG. A study session involving lecture/ discussion/ practical with accompanying competency to be completed in the workplace. CS11 Discover the rhythm of life (Two days) All staff who are involved with in-depth interpretation of ECGs and diagnosis. To provide a combination of lectures and practical skills including: anatomy & physiology, performing an accurate ECG interpreting the ECG atrial rhythms ventricular & junctional myocardial infarction & ischaemia, bundle branch blocks AV block case studies & review. A study session involving lecture/ discussion / practical. CS12 Aseptic technique Nursing and Medical Students, Registered Nurses, Nursing Auxiliaries, Midwives, Paramedics, Allied Health Professionals and Emergency Care Practitioners. To provide a combination of lectures and practical skills including: aseptic technique and documentation infection control accountability and competence dressing selection cleansing irrigation of wounds. A study session involving lecture/ discussion / practical with accompanying competency to be completed in the workplace. CS13 Healthcare Support Workers and Nursing Auxiliaries intensive training (Three days) Health Support Workers, Nursing Auxiliaries or those intending to apply for post within the Health and Social Care sector. Intensive training to equip Nursing Auxiliaries / Health Care Support Workers with the range of knowledge and skills needed to safely and competently commence work in the clinical area. Practical sessions, lecture, discussion, quizzes, workbooks. Clinical Skills Courses 16 17

10 Clinical Skills Courses CS14 Clinical observations Registered Nurses, Nursing Auxiliaries, Midwives, Paramedics, Allied Health Professionals and Emergency Care Practitioners. To provide competency based training. Theory and practice for the following: anatomy and physiology blood pressure respiration rate temperature pulse measurement SOS Scoring documentation of observations pain assessment. A study day involving lecture/practical session. CS15 Pressure area care All staff who work directly with clients/ patients in the Health and Social Care sector. This course is to improve knowledge, practical skills, influence positive behaviour and increase understanding of how to prevent and treat pressure sores when working in the Health and Social Care sector. Topics include: what is a pressure sore? what causes a pressure sore? grading of pressure sores prevention of pressure sores simple and technological interventions identifying who is most at risk how does having a pressure sore affect a client/patient? holistic treatment of the patient/client with a pressure sore. The programme is over half a day and involves lecture, discussion and examination of case studies. CS16 Falls prevention All staff who work directly with clients/ patients in the Health and Social Care sector. This course is to improve knowledge, practical skills, influence positive behaviour and increase understanding of how to identify those at risk and to prevent client /patient falls or fracture when working in the Health and Social Care sector. Topics include: who is at risk? a team approach the importance of risk assessment importance of taking a history how a fall affects a client or patient osteoporosis effective interventions to prevent falls or injury. The programme is over half a day and involves lecture, discussion and examination of case studies. CS17 Infection prevention and control All staff who work directly with clients/ patients in the Health and Social Care sector. This course is to improve knowledge, practical skills, influence positive behaviour and increase understanding of how to prevent and control infection when working in the Health and Social Care sector. Topics include: hand hygiene prevention and treatment of sharps injuries waste management universal precautions. The programme is over half a day and involves lecture, discussion and a practical hand washing session. This includes a self directed learning workbook. Clinical Skills Courses 18 19

11 Clinical Skills Courses CS18 Understanding dementia All staff in the Health and Social Care Sector who work directly with clients/ patients who have dementia. This course is to improve knowledge, skills, influence positive behaviour and increase understanding of dementia and of how to assist clients and carers in a dignified and positive manner. Topics include: what is dementia? signs and symptoms living with dementia how can we help? case studies. The programme is over a full day and involves lecture, discussion facilitated by a local expert in the field of Elderly Mental Health. CS19 Principles of stoma care All staff involved in the care of stoma patients. This course aims to improve knowledge and understanding of stomas and management of the stoma patient. The topics covered will include: anatomy and physiology of the digestive tract reasons for stoma formation the difference between ileostomy, colostomy and urostomy appliances and accessories care of the stoma patient. A study session involving lecture/ discussion/ practical. CS20 Nasogastric tube insertion Nursing and Medical students and all clinical staff involved in the insertion of nasogastric tubes. This course aims to improve knowledge and understanding of insertion of nasogastric tubes and feeding regimes. The topics covered will include: anatomy and physiology of the digestive tract types of tubes available insertion of naso-gastric tubes best practice and care. A study session involving lecture/ discussion/ practical examples. CS21 Multi disciplinary palliative care study day Nursing and Medical students and all clinical staff involved in the palliative care of patients. This course aims to improve knowledge and understanding of the palliative management of the dying patient. A study session involving lecture and discussion. CS22 Cancer care study day Nursing and Medical students and all clinical staff involved in the care of cancer patients. This course aims to improve knowledge and understanding of the undergoing treatment for and with a diagnosis of cancer. A study session involving lecture and discussion. Clinical Skills Courses Dates For dates, further details and an application form please call

12 Clinical Skills Courses CS23 Bariatric care study day Nursing and Medical students and all clinical staff involved in the care of bariatric patients. This course aims to improve knowledge and understanding of the care issues of the Bariatric patient including contributions from UK leaders and experts in the field. A study session involving lecture and discussion. CS24 Clinical mandatory training Practice Nurses and Nurses working in Nursing Homes. This course aims to improve knowledge and understanding, change behaviours regarding maintenance of a safe environment and safe practices when working clinically. All training meets national guidelines and legislation for level 1 mandatory training for subjects as follows: adult basic life support fire training manual handling theory and practice/ equipment training medical equipment training falls awareness infection, prevention and control and hand hygiene transfusion of blood and blood products information governance safer practice in medicines administration health and safety/major incident/ Incident reporting and investigation child protection level 1 conflict resolution. A study session involving lecture and discussion and workbook completion. You will sent and asked to complete a pre-course workbook to cover the theoretical subject matter. CS25 Return to the acute setting nursing course Who is it for? Registered Nurses who have not recently worked in an acute setting. This course provides a structured process for the induction and development of Registered Nurses who have not recently worked in an acute setting in the UK. We recognise that the role of an acute nurse today requires a significant level of specific knowledge and skills delivered autonomously with confidence and competence. If you wish to pursue a career in the acute hospital environment, have a current NMC live registration but lack confidence or recent acute experience then this is the course for you. You will also be allocated a placement and supervisor in the clinical setting who will: demonstrate best practice provide support, guidance and encouragement positively challenge aspects of your practice identify and discuss concerns facilitate reflection on your work feedback observed practice establish areas of competence identify areas for development agree and plan future activity. The course is run over 15 weeks in total, mostly evenings. The Return to the Acute Setting (RAS) Course is a comprehensive programme including the following: organisational awareness clinical skills development including drug administration, aseptic technique, catheterisation, observations, pain management and much more personal Professional Development practical and academic assessment certification of successful completion The programme includes lectures, discussion and practical sessions. There are Trust competencies available which, after a period of supervised practice, may be used to assess competency in the workplace. Clinical Skills Courses 22 23

13 NVQ Programmes National Vocational Qualifications (NVQ) The Trust provides access to NVQ programmes in a variety of subjects. The service is overseen by a dedicated VQ Manager, plus a team of qualified assessors. The programmes are available to employees from a variety of work backgrounds. NVQ Programmes 24 Within the Trust, we have an approved centre which offers NVQs in the following areas: Health and Social Care at Levels 2 and 3 Health at Level 3 Customer Service Level 2 NVQs represent national standards recognised by employers throughout the country and reflect the skills and knowledge needed to do a job effectively. It is a government recommendation that all care workers achieve Level 2 as a minimum qualification. If a person has a National Vocational Qualification (NVQ) it shows that he/she can do the work for which it has been awarded, to national standards. It means that a person is competent in this kind of work. NVQs are qualifications for work and show that a person can actually do a job, and not simply that he/she knows how to do it in theory. They are made up of units which describe the skills and knowledge needed to do a job effectively. They are divided into five levels of achievement. Benefits for Individuals NVQs can help a person to prepare for work or help his/her career development. NVQs are achieved through the demonstration of skills. Getting an NVQ shows that a person can do a job to national standards and have the up-to-date skills employers are looking for. With NVQs the practice is as important as the theory -they show what a person can do as well as what he/she knows. NVQs are therefore much more than courses. A person does not have to sit through hours, days, weeks or even years of a course, and there are no exams at the end. NVQs are about putting learning into practice. 25

14 NVQ Programmes Benefits for Employers Employers play a vital role in deciding the standards for NVQs. NVQs can help you improve productivity and competitiveness and many major companies use NVQs and find them valuable tools for business and employee development. They report significant benefits in terms of improved employee performance and motivation; lower staff turnover; provide better staff-supervisor relations; improve staff recruitment and give employers the opportunity to benchmark standards and provide training which can be more specifically targeted to needs. NVQs make sure the employees have the skills and knowledge to meet the company s business needs. Target Groups NVQs are available to anyone at any age or stage of their career and there are no entry qualifications. NVQs are flexible and accessible (within reasonable limits), you can decide the pace, place and way in which you learn. Achievement of NVQs NVQs are achieved through assessment and training. Assessment will normally be through on-the-job observation and questioning. Candidates have to have evidence to prove they have the competence to meet the NVQ standards. Assessors sign-off units when achieved -they test a candidates underpinning knowledge, understanding and workbased performance to make sure they can demonstrate competence in the workplace. When a new candidate starts, their assessor will usually help them to: identify what they can do already agree on the standard and level they are aiming for analyse what they need to learn choose and agree on activities which would allow them to learn what they need. Candidates compare their performance with the standards as they learn. They look at what they have achieved, how much they still need to do and how they should go about it, until they are assessed as competent for a unit or a whole NVQ. The system is right for workers who already have skills and want to increase them, but also for those who are starting from the beginning. As the system is so flexible, new ways of learning can be used immediately, without the more lengthy process of taking courses. NVQ Programmes Assessors can be in-house (fully trained) employees or external people brought in specifically to conduct assessments. They are appointed by an approved Assessment Centre

15 NVQ Programmes Health & Social Care Level 2 All unregistered staff who work in the Health and Social Care sector. To provide theory and practice of the following: Introduction to NVQ; policies and procedures; case studies specific to patient care; how to reflect; basic life support. Three study days and internal assessment by an NVQ assessor. Prior to attending the study day you will be invited to an interview including an assessment of your learning needs and you will be provided with an overview of the qualification requirements. Level 3 is also available. Please call the Academy on for dates and times. Health (General Health Care Support) Level 3 All unregistered staff who work in the Health and Social Care sector. To provide theory and practice of the following: Review of the NVQ process; Communication; Health & Safety; Infection Control; Policies & Procedures; Reflective practice and Case Studies. Two study days and internal assessment by an NVQ assessor. Prior to attending the study day you will be expected to complete an application form, submit the name of an academic referee and attend an interview. Customer Service NVQ Level 2 All admin and clerical staff. To provide theory and practice of the following: delivering good customer service; how to provide customer service; recognise and deal with customers queries, requests and problems and giving a positive impression. Two study days and internal assessment by an NVQ assessor. Prior to attending the study day you will be invited to an interview including an assessment of your learning needs and given an overview of the qualification requirements. QCF Quality Credit Framework From January 2011 all NVQs will be replaced with QCFs. The QCF is the new framework for creating work related qualifications. The qualifications are designed to allow candidates to learn in a way that suits them, and giving them the skills that employers are looking for. QCFs are designed to be much more flexible than other work-related qualifications. They are made up of units, so you can study at a pace that suits you. Over time, you can combine units in different ways to make up a full qualification. This means that no learning you do is ever lost or counts for nothing. It also means you do not have to repeat learning unnecessarily. If you take vocational qualifications on the QCF, your learning is banked over time and stored on your own personal learner record. This shows what training you have done and helps you to see how you can progress further. The Academy will be offering QCF in Health at Level 2 & 3, Health & Social Care Level 2 and Customer Service Level 2. Assessors award (A1) Any person who has achieved a recognised national qualification. If you are not registered, you must have achieved a minimum level 3 qualification. To provide theory and practice of the following, assessment of learners needs; judging evidence against a criteria; providing feedback and support to learners; contribute to the internal quality assurance process. A study day; assessment of NVQ candidates and internal assessment by an A1 assessor. Applicants will need identified registered NVQ candidates within their field of competence to work with. Internal Verifier s award (V1) Those people who have achieved the A1 qualification. To provide theory and practice of the following, evaluate internal assessment and quality assurance systems; supporting assessors; monitoring the quality of assessors performance meeting external quality assurance requirements. A study day; assessment of NVQ assessors and internal assessment by an V1 assessor. You will also be required to attend Internal Verification panel days and External Verifier visits. NVQ Programmes For 2011 dates and additional information, please call the Academy on

16 Resuscitation Resuscitation Service Department Resuscitation providing quality resuscitation services training delivered by qualified clinical trainers who are expert in their field. tailored to the specific needs of the work place compliant with internationally recognised standards aimed at saving lives The Resuscitation Service at Great Western Hospitals NHS Foundation Trust is more than just a training department. Our aim is to offer a service individually tailored to meet the needs of a variety of organisations and ensure a comprehensive approach to the Chain of Survival. Chain of Survival Early recognition and call for help to prevent cardiac arrest Early CPR to buy time Our Partnerships We have been providing a service to a number of professional organisations for many years. These include Primary Care Trusts, Dentists, GPs, Local Authorities, other government organisations and private companies. We are always willing to look at forming new partnerships, assessing training requirements and delivering planned programmes. Resuscitation Officers / Trainers All our instructors hold the Resuscitation Council (UK) approved Certification and all have backgrounds in acute adult and paediatric care. They all also carry emergency pagers and regularly attend medical emergencies, including supporting staff, assisting in or leading cardiac arrest management. Early Defibrillation to restart the heart Post resuscitation care to restore quality of life Courses and Programmes With increasing pressures for organisations to meet clinical governance requirements, along with an increasing awareness of the public regarding the use of life saving procedures, we can provide comprehensive training packages to suit all levels from basic through to advanced, from neonates to adults. The aim is to ensure that your staff, equipment and processes are in place and are ready to respond to all emergency situations. Equipment With a thorough knowledge of the suppliers and manufacturers of both clinical resuscitation and training equipment, the Resuscitation Officers are happy to advise and train on appropriate and recommended equipment. We also ensure that all equipment in use is maintained, updated and compliant with current guidelines. We hold a large supply of manikins and equipment to provide training for emergencies of all ages from baby to adult. Simulation Training Great Western Hospitals has both a SimMan and a SimBaby which offers more exposure to simulated critical incidents in a controlled and supportive environment. These highly technical training aids provide realistic anatomy and clinical functionality so that they can be used to simulate a variety of emergency scenarios. There is also a video de-brief capability

17 Resuscitation R1 Adult basic life support Nursing and Medical Students, Registered Nurses, Doctors, Dentists, Nursing Auxiliaries, Allied Health Professionals. To provide the assessment of the unconscious adult, assessment of airway, breathing & circulation, the skills required for performing cardiopulmonary resuscitation including artificial ventilation and chest compressions and the use of pocket mask/bag valve, mask ventilation /resuscitation trolleys/recovery position/choking procedure, SOS and the chain of survival Do Not Attempt Resuscitation (DNAR) is also discussed. One and a half hour lecture and practical session. Alternative Training Bespoke work based sessions can be arranged. Contact us for more information. R2 Immediate life support Registered Nurses, Doctors, Dentists and Cardiac Technicians. To provide ABCDE assessment, basic life support, simple airway management and safe defibrillation (manual and/or AED) enabling the management of patients in cardiac arrest until arrival of the Medical Emergency Team and to participate as a member of that team. A one day course consisting of lectures and practical sessions. This course is accredited by Resus Council (UK). Annual update required by attending ILS re-certification course. Please call for recertification session dates. R3 Advanced life support This course is designed for healthcare professionals who will be expected to apply advanced life support in their clinical role. Appropriate participants include Doctors and Nurses working in critical care areas (e.g. A&E, CCU, ICU, HDU, operating theatres, medical admissions units) or on the cardiac arrest/ medical emergency team and paramedics. All applicants should hold a current clinical appointment and professional healthcare qualification. To prepare senior members of a multi-disciplinary team to manage peri-arrest situations and to treat the patient until transfer to a critical care area. The complexity and management of cardiac arrest situations, including decision making and effective communication with the team and the patients relatives, is included. Two day course consisting of lectures, teaching scenarios, demonstrations, skill stations, group discussions and workshops. Continuous assessments with further practical formal assessment and multiple choice questions paper on the second day. This course is accredited by Resus Council (UK). It is expected that all candidates are competent in performing basic life support (BLS) and this MUST be achieved prior to attending. Resuscitation 32 33

18 Resuscitation R4 Newborn life support Midwives, SCBU Nurses, Doctors, Emergency Care Practitioners, Operating Department Practitioners, Paramedics. To provide an assessment of the newborn at birth: assessment of airway, breathing and circulation. To provide skills required to provide effective resuscitation and the use of simple airway adjuncts used as a resuscitative. A one and a half hour lecture and practical session. R4.a Parents resuscitation for newborns or paediatrics Who is it for? Parents, carers and relatives of babies and children. To provide an assessment of the newborn at birth and/or the young child including: positioning, assessment of airway, breathing and circulation. To provide skills required to provide effective resuscitation and treatment for the choking child. One and a half hour practical session. R5 Paediatric basic life support All Doctors, Nurses and Allied Health Professionals that have direct paediatric patient contact. To provide an assessment of the unconscious infant/child including assessment of airway, breathing and circulation. Skills required for performing Cardiopulmonary Resuscitation, the use of simple bag valve mask and choking procedure. A lecture and a practical session. Annual update required. R6 Paediatric immediate life support All Nurses and Allied Health Professionals who have direct paediatric patient contact. To provide Paediatric Basic Life Support and skills in foreign body obstruction; airway management and ventilation; BLS with adjuncts, emergency circulatory access; fluid administration and medications; paediatric ALS algorithm and management of cardio-respiratory arrest; scenario practice and optional targeted training. One day course consisting of lectures, workshops and practical scenarios. This course is accredited by Resus Council (UK). Annual update required. Please contact for re-certification session dates. Resuscitation 34 35

19 Resuscitation R7 European paediatric life support Healthcare Professionals who would be expected to undertake advanced paediatric life support as part of their clinical duties, or to teach them on a regular basis. Specifically Doctors, Nurses and Paramedics working in direct contact with children. All applicants should hold a current clinical appointment and professional healthcare qualification. Medical Students in their final year of training can be accepted as candidates provided they do not exceed 10% of the total number of candidates. To prepare members of a multi-disciplinary team in the management of a seriously ill infant or child. Includes basic life support, airway management, circulatory access, fluids and drugs used in a paediatric emergency. Cardio respiratory arrest, ALS algorithms, trauma and newborn. R8 ALERT Doctors, Nursing staff, Paramedics and Allied Health Professionals in all specialities. To provide a look at how we can improve the recognition and treatment of the acutely ill adult patient. One day course consisting of lectures, group work and scenarios. This is a nationally recognised certificate. R9 Swindon Adult Trauma (SwAT) Doctors, Nursing staff, Paramedics and Emergency Care Practitioners in the Emergency Department and Doctors in Surgery and Orthopaedics. To provide the underlying principles required for the management of adult trauma, with an emphasis on good communication and team work. One day course consisting of lectures, interactive workshops and scenarios. R10 IMPACT course (Ill Medical Patient Acute Care and Treatment) Doctors and Nursing staff in all specialities. To teach key skills in acute medicine such as chest pain management, chest drain insertion, non invasive ventilation, blood gas and ECG interpretation. Two day course consisting of lectures, interactive workshops and scenarios. This course is supported by all Medical Colleges, the Royal College of Anaesthetists as well as the Resus Council (UK) and Intensive Care Society. R11 First Aid at Work The Academy will shortly be running full Health and Safety Executive (HSE) approved First Aid at Work courses, in accordance with the Health and Safety (First Aid) Regulations Who is it for? This course can be adapted to suit a particular audience, for example, clerical or engineering staff. Once qualified, holders of this First Aid at Work certificate can be used as First Aiders in the workplace in accordance with the Health and Safety at Work Act The First Aid at Work Syllabus Includes: first aid priorities managing incidents basic life support examination of a casualty unconsciousness control of bleeding fractures burns and scalds common illnesses heart attacks eye injuries dressings recording and reporting regulations first aid kits. Resuscitation Two day course consisting of lectures, teaching scenarios, demonstrations, skills stations, workshops and group discussions. Continuous assessment with further formal practical assessment and MCQ paper on the day. This course is accredited by Resus Council (UK). Pre-course preparation is required via a manual /multiple-choice questionnaire

20 Price list of courses Clinical Skills Course Charges Course Duration NHS price Non NHS Price IV Administration Full day + self directed study Male catheterisation Half day Female catheterisation Half day Diabetes and blood glucometer training Half day (For Bayer meters) Venepuncture Half day Peripheral Cannulation Five and a half hours Aseptic technique Half day ECG Training Two and a half hours Observations study day Full day Tracheostomy Full day CVC (Central Venous Catheters) Full day Healthcare Support Workers Training Course Three days Discover the rhythm of life Two days Interpretation of ECG Half day Principles of Stoma Care Half day Nasogastric tube insertion Half day Clinical Mandatory Training Half day + self directed study Infection control Half day Falls prevention Half day Pressure area care Half day Bariatric care Full day Return to the acute setting Please call for details Resuscitation Course Charges Course Duration NHS /Price Non NHS Price Immediate Life support (ILS) Full Day ILS Re-certification PILS Re-certification 4 hours Adult Basic Life Support (ABLS) 1.5 hrs Paediatric Basic Life Support (PBLS) 1.5 hrs Paediatric Immediate Life Support (PILS) Full day Acute Life-Threatening Events: Recognition and Treatment (ALERT) Full day Advanced Life Support (ALS) European Paediatric Life Support (EPLS) Two days IMPACT Course (Ill Medical Patients Acute Care and Treatment) Two days Swindon Adult Trauma Course (SWAT) Full day For all other courses, please contact us regarding prices. Group booking discounts are also available. Please contact us for details. How to apply For an application form and or for any further information on any of our courses, contact us on: Tel: Price list of courses For all other courses and bespoke training, please call us for price enquiries. NVQ Course Charges info.academy@gwh.nhs.uk Course Duration NHS / Non NHS Price Fax: NVQ Level 2 2 days plus assessment 775 NVQ Level 3 2 days plus assessment 1100 A1 NVQ Assessor Qualification 1 day plus assessment 450 For all other courses, please contact us regarding prices

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