Lifeways Community Care Ltd. Housing Support Service. Care service number: CS
|
|
- Jonas Matthews
- 6 years ago
- Views:
Transcription
1 Lifeways Community Care - Ayr Housing Support Service Suite 2i Munroe Business Park Bonnyton Industrial Estate Kilmarnock KA1 2NP Telephone: Type of inspection: Unannounced Inspection completed on: 26 June 2017 Service provided by: Lifeways Community Care Ltd Service provider number: SP Care service number: CS
2 About the service Lifeway's Community Care Ayr is registered with the Care Inspectorate to provide a combined housing support and care at home service to people living in South and East Ayrshire and Dumfries. The service is provided to people with learning disabilities and or/physical disabilities, mental health issues and acquired brain injury. Packages of support range from a few hours each week to twenty four hours of support each day. At the time of this inspection the service was supporting seventy one people. The providers stated aims are to deliver excellent, individualised and inclusive services to people with a range of disabilities and complex needs in their communities. What people told us During this inspection visit we met with eleven people at their home addresses in South and East Ayrshire and in Dumfries. An inspection volunteer sought the views of relatives by telephone. Some people were not able to express their views verbally, however we observed that they were relaxed in the company of staff supporting them. Generally people we spoke with and their relatives told us that they were happy with the service they received. Feedback in the questionnaires that were returned to the Care Inspectorate was largely positive. Where dissatisfaction had been expressed we saw that this was being appropriately followed up and managed by the service. Self assessment The Care Inspectorate did not ask the provider submit a self assessment document prior to this inspection visit. From this inspection we graded this service as: Quality of care and support Quality of staffing Quality of management and leadership What the service does well People who use the service, their relatives and staff told us about the positive difference the service was making to people lives. For example people spoke about taking part in activities that were meaningful and enjoyable to them. Staff demonstrated that they understood people's specific needs, their preferences, what was important to them and how they liked to be supported. This contributed to the delivery of care and support that was person centred, consistent and of a good standard. We met staff who were motivated and committed to the people they were supporting. We observed interactions between staff and service users that were positive and respectful and saw staff promoting choice and independence. page 2 of 6
3 There were opportunities for staff development and training that was specific to the people being supported. Dementia training was provided to staff supporting people with dementia. This meant that staff were equipped with the skills and knowledge they needed to work safety and responsively with people. Adult support and protection training contributed to people being supported in a way that protects them from harm and abuse and promotes their rights. It was evident that joint working with partners in health and social work had helped to contribute to the positive outcomes that we heard about. Effective quality assurance systems ensured that reviews, training and supervision was being kept up to date. Where audits had identified the need for improvements the provider had been responsive in addressing these. Since our last inspection a new area manager, senior service manager and service manager had been recruited. This meant that different experience and ideas were influencing developments at the service. The registered manager had already identified things that needed to be improved. The recruitment of a dedicated service manager for the Dumfries service was providing a consistent management presence and helping to drive service developments and improve staff morale. What the service could do better Due to the on going investment of time spent on the Glasgow service's improvement plan the registered manager was not completely familiar with the Ayrshire services. This also meant that they had not managed to engage with staff, service users, relatives and other key stakeholders. Supporting the Glasgow service during a period of staff shortages had also stretched the managers beyond capacity. This was evident in some of the quality assurance activities that had not been as well maintained during this time The quality of service user files could be further improved and streamlined to ensure that staff have access to the most up to date and accurate Information. The provider should set a standard to ensure that review minutes are routinely made available post review meeting. This means that information about any changes or agreed actions is accessible and can inform the support plan We found that one of the ways of working was compromising the safe management of sensitive information about service users. We discussed this at feedback with the registered manager and service managers and sought assurances that this would be addressed. (See requirement 1) We found that there had been a few accidents and incidents that the Care Inspectorate should have been informed about. It would be beneficial if service managers have access to the system for making notifications to the Care Inspectorate. page 3 of 6
4 Requirements Number of requirements: 1 1. Confidential information must at all times be stored in a safe and secure manner. The provider must: Introduce safe and secure systems for on call staff to retrieve the information that they need to be able to carry out their role effectively. This must take into account the underpinning principles of legislation and good practice for the management of confidential information. This is in order to comply with: The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations, Scottish Statutory Instruments 2011 No. 210 Regulation 4 (1) - a requirement to make proper provision for the health, welfare and safety of service users. Timescale: with immediate effect from the date that feedback was provided to the registered manager. Recommendations Number of recommendations: 0 Complaints There have been no complaints upheld since the last inspection. Details of any older upheld complaints are published at Inspection and grading history Date Type Gradings 13 May 2016 Unannounced Care and support Management and leadership 11 Jun 2015 Unannounced Care and support Management and leadership page 4 of 6
5 Date Type Gradings 20 Jun 2014 Unannounced Care and support Management and leadership 2 Sep 2013 Unannounced Care and support Management and leadership 14 Jan 2013 Unannounced Care and support Management and leadership 27 Oct 2010 Announced Care and support Management and leadership 18 Mar 2010 Announced Care and support Management and leadership 25 Jan 2010 Re-grade Care and support 2 - Weak 2 - Weak Management and leadership 13 Jun 2008 Announced Care and support Management and leadership page 5 of 6
6 To find out more This inspection report is published by the Care Inspectorate. You can download this report and others from our website. Care services in Scotland cannot operate unless they are registered with the Care Inspectorate. We inspect, award grades and help services to improve. We also investigate complaints about care services and can take action when things aren't good enough. Please get in touch with us if you would like more information or have any concerns about a care service. You can also read more about our work online at Contact us Care Inspectorate Compass House 11 Riverside Drive Dundee DD1 4NY enquiries@careinspectorate.com Find us on Facebook Other languages and formats This report is available in other languages and formats on request. Tha am foillseachadh seo ri fhaighinn ann an cruthannan is cànain eile ma nithear iarrtas. page 6 of 6
Assist Homecare (Scotland) Ltd Support Service
Assist Homecare (Scotland) Ltd Support Service c/o APL Centre Stevenston Industrial Estate Stevenston KA20 3LR Telephone: 01294 537191 Type of inspection: Announced (short notice) Inspection completed
More informationLifeways Community Care - Glasgow Housing Support Service
Lifeways Community Care - Glasgow Housing Support Service Munro Business Park Munro Place Kilmarnock KA1 2NP Telephone: 01292 474748 Type of inspection: Unannounced Inspection completed on: 27 June 2017
More informationOran Street Day Centre Support Service
Oran Street Day Centre Support Service 45 Oran Street Maryhill Glasgow G20 8LY Telephone: 0141 946 5659 Type of inspection: Unannounced Inspection completed on: 21 December 2017 Service provided by: Glasgow
More informationScottish Nursing Guild Nurse Agency
Scottish Nursing Guild Nurse Agency 160 Dundee Street Edinburgh EH11 1DQ Telephone: 0131 229 9988 Type of inspection: Announced (short notice) Inspection completed on: 14 June 2017 Service provided by:
More informationElite Care (Scotland) Ltd Nurse Agency
Elite Care (Scotland) Ltd Nurse Agency 7 St Catherine Street Cupar KY15 4LS Telephone: 01334 472834 Type of inspection: Announced (short notice) Completed on: 12 July 2018 Service provided by: Elite Care
More informationMarie Curie Care at Home Scotland South Support Service
Marie Curie Care at Home Scotland South Support Service Marie Curie Hospice - Glasgow 133 Balornock Road Stobhill Hospital Grounds Springburn Glasgow G21 3US Telephone: 0141 531 1355 Type of inspection:
More informationPerth & Kinross Council - Adults with Learning Disabilities Housing Support Service
Perth & Kinross Council - Adults with Learning Disabilities Housing Support Service 41d St Catherines Road Perth PH1 5SJ Telephone: 01738 628099 Type of inspection: Unannounced Inspection completed on:
More informationPersonalisation and Self Directed Support - Mental Health Housing Support Service
Personalisation and Self Directed Support - Mental Health Housing Support Service 3 Quarrywood Avenue Barmulloch Glasgow G21 3BA Telephone: 0141 274 8064 Type of inspection: Unannounced Inspection completed
More informationThe Bungalow Day Care Centre Support Service
The Bungalow Day Care Centre Support Service Dundonald House Old Loans Road Dundonald Kilmarnock KA2 9DB Telephone: 01563 851430 Type of inspection: Unannounced Inspection completed on: 23 August 2016
More informationGrampian Autistic Society - Support Service Support Service
Grampian Autistic Society - Support Service Support Service 33/35 Carnie Drive Aberdeen AB25 3AN Telephone: 01224 277900 Type of inspection: Unannounced Inspection completed on: 18 August 2017 Service
More informationTenancy Support Service Cumbernauld Housing Support Service
Tenancy Support Service Cumbernauld Housing Support Service Housing and Social Work Services 26 Parkfoot Street Kilsyth Glasgow G65 9AA Telephone: 01236 828 103 Type of inspection: Announced (short notice)
More informationTenancy Support Service Coatbridge Housing Support Service
Tenancy Support Service Coatbridge Housing Support Service 195 Main Street Coatbridge ML5 3BW Telephone: 01236 812 533 Type of inspection: Announced (short notice) Inspection completed on: 4 October 2017
More informationEnable Scotland (Leading the Way)
Enable Scotland (Leading the Way) - Rowan Street Care Home Service 130 Rowan Street Blackburn Bathgate EH47 7EA Telephone: 01506 633 952 Type of inspection: Announced (short notice) Inspection completed
More informationDala Care Home Service
Dala Care Home Service Low Road Hightae Lockerbie DG11 1JT Telephone: 01387-811001 Type of inspection: Unannounced Inspection completed on: 15 November 2016 Service provided by: Radical Services Ltd Service
More informationThe Richmond Fellowship Scotland - East Renfrewshire & South Lanarkshire 2 Housing Support Service
The Richmond Fellowship Scotland - East Renfrewshire & South Lanarkshire 2 Housing Support Service Ground Floor 9 Cambuslang Road Clydesmill Industrial Estate Cambuslang Glasgow G32 8NB Telephone: 0141
More informationAlzheimer Scotland - Fife Service Support Service
Alzheimer Scotland - Fife Service Support Service 12 Whytescauseway Kirkcaldy KY1 1XF Telephone: 01592 204541 Type of inspection: Unannounced Inspection completed on: 6 September 2017 Service provided
More informationMull & Iona, Coll & Tiree and Colonsay Home Care Service/Housing Support Service Housing Support Service
Mull & Iona, Coll & Tiree and Colonsay Home Care /Housing Support Housing Support Willowview Community Care Centre Lower Soroba Oban PA34 4SB Telephone: 01631 567800 Tiree: 01879 220765 Central No. 01546
More informationThe Richmond Fellowship Scotland - Moray Housing Support Service
The Richmond Fellowship Scotland - Moray Housing Support Service 95 Inchbroom Avenue Lossiemouth Lossiemouth IV31 6HL Telephone: 01343 810601 Type of inspection: Unannounced Inspection completed on: 2
More informationCheshire House (Care Home) Care Home Service
Cheshire House (Care Home) Care Home Service Ness Walk Inverness IV3 5NE Telephone: 01463 713377 Type of inspection: Unannounced Inspection completed on: 16 August 2016 Service provided by: Leonard Cheshire
More informationInverurie Respite Care Home Service
Inverurie Respite Care Home Service St James's Court St James's Place Inverurie AB51 3TE Telephone: 01467 623486 Type of inspection: Unannounced Inspection completed on: 1 December 2017 Service provided
More informationAlzheimer Scotland - Glasgow Service Support Service
Alzheimer Scotland - Glasgow Service Support Service 11 Bridgeton Cross Glasgow G40 1BN Telephone: 0141 429 6428 Type of inspection: Unannounced Inspection completed on: 16 December 2016 Service provided
More informationElite Care (Scotland) Ltd Housing Support Service
Elite Care (Scotland) Ltd Housing Support Service 12 St Catherine Street Cupar KY15 4HH Telephone: 01334 472834 Type of inspection: Announced (short notice) Inspection completed on: 24 November 2016 Service
More informationAshdene Court Care Home Service
Ashdene Court Care Home Service Ferntower Road Crieff PH7 3AL Telephone: 01764 652174 Type of inspection: Unannounced Inspection completed on: 23 February 2018 Service provided by: Ashdene Management Services
More informationPlaces for People Scotland Care & Support Ltd East Craigs Learning Disabilities Service - Housing Support Housing Support Service
Places for People Scotland Care & Support Ltd East Craigs Learning Disabilities Service - Housing Support Housing Support Service 51 Craigmount Brae Edinburgh EH12 8XD Telephone: 0131 339 1637 Type of
More informationGrahamston House Care Home Service
Grahamston House Care Home Service Mandela Avenue Bainsford Falkirk FK2 7BD Telephone: 01324 501860 Type of inspection: Unannounced Inspection completed on: 12 April 2017 Service provided by: Falkirk Council
More informationDementia Support Service Support Service
Dementia Support Service Support Service Dementia Support Service 97 Glasgow Street Ardrossan KA22 8ER Telephone: 01294 602720 Type of inspection: Unannounced Inspection completed on: 24 October 2017 Service
More informationAlma McFadyen Care Home Service
Alma McFadyen Care Home Service Mill Street Dalbeattie DG5 4HE Telephone: 01556 610539 Type of inspection: Unannounced Inspection completed on: 23 May 2017 Service provided by: St Philips Care Limited
More informationBrothers of Charity Services (Scotland) - Care Home Service Care Home Service
Brothers of Charity Services (Scotland) - Care Home Service Care Home Service Garden Villa Gattonside Melrose TD6 9NW Telephone: 01896 823616 Type of inspection: Unannounced Inspection completed on: 7
More informationScottish Autism, Central Scotland Area Services - Supported Accommodation Care Home Service
Scottish Autism, Central Scotland Area Services - Supported Accommodation Care Home Service Hilton House Alloa Business Park Whins Road Alloa FK10 3RH Telephone: 01259 726628 Type of inspection: Announced
More informationTouchbase Lanarkshire Support Service
Touchbase Lanarkshire Support Service 4 Leys Park Burnbank Hamilton Glasgow ML3 9EQ Telephone: 01698 422280 Type of inspection: Unannounced Inspection completed on: 8 May 2017 Service provided by: Sense
More informationRoneil Childrens Home Care Home Service
Roneil Childrens Home Care Home Service 8 Stanely Road Paisley PA2 6HA Telephone: 0141 887 7981 Type of inspection: Unannounced Inspection completed on: 18 October 2017 Service provided by: Renfrewshire
More informationH1 Healthcare Nurse Agency
H1 Healthcare Nurse Agency 205 Bath Street Glasgow G2 4HZ Telephone: 0141 212 7900 Type of inspection: Unannounced Inspection completed on: 31 October 2016 Service provided by: H1 Healthcare Solutions
More informationLoretto Personalised and Self Directed Support Services (North Lanarkshire) Housing Support Service
Loretto Personalised and Self Directed Support Services (North Lanarkshire) Housing Support Service 14 McGregor Street Craigneuk Wishaw ML2 7SE Telephone: 0141 274 8081 Type of inspection: Unannounced
More informationNorthgate House Care Home Service
Northgate House Care Home Service Northgate Quadrant Balornock Glasgow G21 3RB Telephone: 0141 558 3222 Type of inspection: Unannounced Inspection completed on: 12 January 2018 Service provided by: HC-One
More informationGlasgow SOLE Housing Support Service
Glasgow SOLE Housing Support Service Quarriers Regional Office 252 Keppochhill Road Glasgow G21 1HG Telephone: 0141 404 4340 Type of inspection: Announced (short notice) Inspection completed on: 19 September
More informationQuality Care Resources Ltd - Care at Home Support Service
Quality Care Resources Ltd - Care at Home Support Service Madelvic House Granton Park Avenue Edinburgh EH5 1HS Telephone: 0131 552 2271 Type of inspection: Announced (short notice) Inspection completed
More informationTanglewood Care Home Service
Tanglewood Care Home Service Carlisle Road Abington Biggar ML12 6SD Telephone: 01864 502152 Type of inspection: Unannounced Inspection completed on: 7 April 2017 Service provided by: Partners In Care Ltd
More informationFred Martin Supported Living Services Housing Support Service
Fred Martin Supported Living Services Housing Support Service Quarriers Fred Martin Office Unit 23 D/E Anniesland Business Park Netherton Road Glasgow G13 1EU Telephone: 0141 339 5988-0141 952 9333-0141
More informationStobhill Nursing Home Care Home Service
Stobhill Nursing Home Care Home Service 70 Stobhill Road Glasgow G21 3TX Telephone: 0141 558 8500 Type of inspection: Unannounced Inspection completed on: 23 March 2017 Service provided by: Tamaris (RAM)
More informationThreshold Support Services - Residential Care Home Service
Threshold Support Services - Residential Care Home Service New Cross Centre Lamb Street Hamilton ML3 6AH Telephone: 01698 423335 Type of inspection: Announced (short notice) Inspection completed on: 23
More informationMears Homecare Ltd - West of Scotland Support Service
Mears Homecare Ltd - West of Scotland Support Service Unit 5 & 6 Oakfield Place Sandbank Dunoon PA23 8PA Telephone: Dunoon: 0333 321 8840 Type of inspection: Unannounced Inspection completed on: 13 December
More informationCarers Direct Limited. Support Service. Care service number: CS Sinclair Street Helensburgh G84 8TG. Telephone:
Carers Direct Ltd Support Service 71 Sinclair Street Helensburgh G84 8TG Telephone: 01436 671 389 Type of inspection: Unannounced Inspection completed on: 30 November 2017 Service provided by: Carers Direct
More informationRoss-shire Women's Aid Housing Support Service
Ross-shire Women's Aid Housing Support Service Dingwall Type of inspection: Unannounced Inspection completed on: 1 November 2016 Service provided by: Ross-shire Women's Aid Service provider number: SP2004006082
More informationOxton House Residential Home For Older People Care Home Service
Oxton House Residential Home For Older People Care Home Service 14-18 Marywood Square Strathbungo Glasgow G41 2BJ Telephone: 0141 423 0285 Type of inspection: Unannounced Inspection completed on: 9 March
More informationFife Support Service Housing Support Service
Fife Support Service Housing Support Service West Bridge Mill Bridge Street Kirkcaldy KY1 1TE Telephone: 0845 0020819 Type of inspection: Unannounced Inspection completed on: 21 September 2016 Service
More informationCrossroads Caring Scotland. Clackmannanshire Support Service. Care service number: CS
Crossroads Caring Scotland - Clackmannanshire Support Service 2/6 The e-centre Cooperage Way Business Park Alloa Clackmannanshire FK10 3LP Telephone: 01259216760 Type of inspection: Unannounced Inspection
More informationStrathmore Day Opportunities for Older People Support Service
Strathmore Day Opportunities for Older People Support Service Blairgowrie ARC Jessie Street Blairgowrie PH10 6BT Telephone: 01250 871919 Type of inspection: Announced (short notice) Inspection completed
More informationAvondale Nursing Home Care Home Service
Avondale Nursing Home Care Home Service Cornelia Street Motherwell ML1 3RY Telephone: 01698 252357 Type of inspection: Unannounced Inspection completed on: 16 May 2017 Service provided by: Parkcare Homes
More informationLiving Ambitions Limited, Glasgow North and West Housing Support Service
Living Ambitions Limited, Glasgow North and West Housing Support Service Templeton Business Centre Block 1, Unit B3 62 Templeton Street Glasgow G40 1DA Telephone: 0141 556 3294 Type of inspection: Unannounced
More informationThe Courtyard Care Home Service
The Courtyard Care Home Service Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU Telephone: 01563 830340 Type of inspection: Unannounced Inspection completed on: 3 November 2017
More informationSunderland House School Care Accommodation Service
Sunderland House School Care Accommodation Service 75 Argyll Road Dunoon PA23 8EE Telephone: 01369 703601 Type of inspection: Unannounced Inspection completed on: 1 November 2017 Service provided by: Spark
More informationHamilton Supported Living Service - Housing Support Service Housing Support Service
Hamilton Supported Living Service - Housing Support Service Housing Support Service Flat 3 5 Raeburn Crescent Hamilton ML3 9QD Telephone: 01698 823900 Type of inspection: Unannounced Inspection completed
More informationCapability Scotland - Community Living and Family Support Services (Dundee) - Care at Home Support Service
Capability Scotland - Community Living and Family Support Services (Dundee) - Care at Home Support Service Unit 10 City Quay Dundee DD1 3JA Telephone: 0131 337 9876 Type of inspection: Unannounced Inspection
More informationCare Visions Orca Care Home Service
Care Visions Orca Care Home Service Orca House The Manse Chapelknowe Canonbie DG14 0YB Telephone: 01387 372296 Type of inspection: Unannounced Inspection completed on: 6 June 2017 Service provided by:
More informationYMCA Glasgow trading as Ypeople
YMCA Glasgow trading as Ypeople West Housing Support Service 95 Panmure Street Glasgow G20 7SJ Telephone: 0141 945 2526 Type of inspection: Unannounced Inspection completed on: 26 October 2016 Service
More informationTurning Point Scotland - Perth & Kinross Housing Support Service
Turning Point Scotland - Perth & Kinross Housing Support Service 3 Grosvenor House Shore Road Perth PH2 8BD Telephone: 01738 639950 Type of inspection: Unannounced Inspection completed on: 4 July 2017
More informationLeonard Cheshire Services (Scotland) - South Lanarkshire Housing Support Service
Leonard Cheshire Services (Scotland) - South Lanarkshire Housing Support Service West of Scotland Area Office 15 Marine Crescent Festival Park Glasgow G51 1HD Telephone: 0141 429 5644 Type of inspection:
More informationWallace Court Care Home Service
Wallace Court Care Home Service 191-193 Main Road Elderslie Johnstone PA5 9ES Telephone: 01505 331804/ 323158. Type of inspection: Unannounced Inspection completed on: 8 September 2016 Service provided
More informationThreshold Glasgow Housing Support Service
Threshold Glasgow Housing Support Service Unit 5 Building 5 - The Doge's Templeton Business Centre Bridgeton Glasgow G40 1DA Telephone: 0141 551 9204 Type of inspection: Unannounced Inspection completed
More information1st Class Care Solutions Limited Support Service
1st Class Care Solutions Limited Support Service Ramsey House Fairbairn Place Livingston EH54 6TN Telephone: 01506 412698 Type of inspection: Unannounced Inspection completed on: 30 March 2018 Service
More informationBob McTaggart House Housing Support Service
Bob McTaggart House Housing Support Service 109 Dunblane Street Glasgow G4 0HJ Telephone: 0141 332 1299 Type of inspection: Unannounced Inspection completed on: 8 March 2018 Service provided by: Talbot
More informationCrossroads Caring Scotland - Aberdeenshire Support Service
Crossroads Caring Scotland - Aberdeenshire Support Service Saltoun Chambers 19 Seaforth Street Fraserburgh AB43 9BD Telephone: 01346 510280 Type of inspection: Unannounced Inspection completed on: 8 February
More informationCity of Edinburgh Council Shared Lives Adult Placement Service
City of Edinburgh Council Shared Lives Adult Placement Service Westfield House SWC 5 Kirk Loan Edinburgh EH12 7HD Telephone: 0131 469 6225 Type of inspection: Announced (short notice) Inspection completed
More informationCastle Lodge Nursing Home Care Home Service
Castle Lodge Nursing Home Care Home Service Kirkburn Inverbervie Montrose DD10 0RS Telephone: 01561 361206 Type of inspection: Unannounced Completed on: 18 June 2018 Service provided by: Thomas Dailey
More informationAvenue Care Services Support Service
Avenue Care Services Support Service Unit A Glenruthven Mill Abbey Road Auchterarder PH3 1DP Telephone: 01764 663644 Type of inspection: Unannounced Inspection completed on: 10 October 2016 Service provided
More informationHollybank Care Home, Living Ambitions Limited Care Home Service
Hollybank Care Home, Living Ambitions Limited Care Home Service Wallacestone Brae Reddingmuirhead Polmont Falkirk FK2 0DQ Telephone: 01324 719130 Type of inspection: Unannounced Inspection completed on:
More informationThe Willows Care Home Service
The Willows Care Home Service 132 Hardgate Aberdeen AB11 6YU Telephone: 01224 583032 Type of inspection: Unannounced Completed on: 4 July 2018 Service provided by: Aberdeen City Council Service provider
More informationFour Hills Care Home Care Home Service
Four Hills Care Home Care Home Service 8 Hazlitt Street Ruchill Glasgow G20 9NU Telephone: 0141 336 8050 Type of inspection: Unannounced Inspection completed on: 20 May 2017 Service provided by: Barchester
More informationKey Community Supports - Highland (Skye, Lochalsh and Lochaber) Support Service
Key Community Supports - Highland (Skye, Lochalsh and Lochaber) Support Service 7 Carsegate Road Inverness IV3 8EX Telephone: 01463 242579 Type of inspection: Unannounced Inspection completed on: 12 June
More informationCrossroads Caring Scotland
Crossroads Caring Scotland - Aberdeen Support Service 5 Waverley Place Aberdeen AB10 1XH Telephone: 01224 641984 Type of inspection: Announced (short notice) Inspection completed on: 10 April 2017 Service
More informationCarescot Limited T/A Home Instead Senior Care Support Service
Carescot Limited T/A Home Instead Senior Care Support Service Suite 1 12 Station Road Milngavie Glasgow G62 8AB Telephone: 0141 942 8684 Type of inspection: Unannounced Inspection completed on: 17 March
More informationCare Visions Waterstone Cottage Care Home Service
Care Visions Waterstone Cottage Care Home Service Ecclesmachan Broxburn EH52 6NE Telephone: 01506 830819 Type of inspection: Unannounced Inspection completed on: 9 June 2017 Service provided by: Care Visions
More informationTeen Challenge UK - Whitchester House Housing Support Service
Teen Challenge UK - Whitchester House Housing Support Service Whitchester House Duns TD11 3SF Telephone: 01361 890271 Type of inspection: Unannounced Inspection completed on: 18 October 2017 Service provided
More informationCapability Scotland - Community Living and Family Support Services (Dundee) - Care at Home Support Service
Capability Scotland - Community Living and Family Support Services (Dundee) - Care at Home Support Service Unit 10 City Quay Dundee DD1 3JA Telephone: 0131 337 9876 Type of inspection: Unannounced Inspection
More informationThreshold Support Services - Residential Care Home Service
Threshold Support Services - Residential Care Home Service New Cross Centre Lamb Street Hamilton ML3 6AH Telephone: 01698 423335 Type of inspection: Unannounced Inspection completed on: 30 November 2017
More informationHector House (Glasgow) Ltd Care Home Service
Hector House (Glasgow) Ltd Care Home Service 2 Hector Road Shawlands Glasgow G41 3RL Telephone: 0141 632 5767 Type of inspection: Unannounced Inspection completed on: 8 August 2017 Service provided by:
More informationBright Care (Edinburgh) Housing Support Service
Bright Care (Edinburgh) Housing Support Service Tower Mains Studios 18C Liberton Brae Edinburgh EH16 6AE Telephone: 0131 344 4670 Type of inspection: Unannounced Inspection completed on: 18 January 2018
More informationAberness Care Ltd (Agency) Nurse Agency
Aberness Care Ltd (Agency) Nurse Agency 39 Dee Street Aberdeen AB11 6DY Telephone: 01224 593232 Type of inspection: Announced (short notice) Inspection completed on: 9 May 2018 Service provided by: Aberness
More informationThe Richmond Fellowship Scotland Todhill Country Centre Care Home Service
The Richmond Fellowship Scotland Todhill Country Centre Care Home Service Dubbs Road Stevenston KA20 3DB Telephone: 01294 552386 Type of inspection: Unannounced Inspection completed on: 15 August 2016
More informationHRM Homecare Services Ltd - South West Branch (1) Housing Support Service
HRM Homecare Services Ltd - South West Branch (1) Housing Support Service Centrum Business Park Hagmill Road Coatbridge ML5 4TD Telephone: 01236 429 859 Type of inspection: Unannounced Inspection completed
More informationChapel Level Nursing Home Care Home Service
Chapel Level Nursing Home Care Home Service 34 Broom Gardens Kirkcaldy KY2 6YZ Telephone: 01592 644 443 Type of inspection: Unannounced Inspection completed on: 16 March 2018 Service provided by: HC-One
More informationThe Richmond Fellowship Scotland - North Lanarkshire Housing Support Service
The Richmond Fellowship Scotland - North Lanarkshire Housing Support Service Unit 2 Pickering House Netherton Road Netherton Wishaw ML2 0EQ Telephone: 01698 375 800 Type of inspection: Announced (short
More informationCrossroads Caring Scotland - Forth Valley Service Support Service
Crossroads Caring Scotland - Forth Valley Service Support Service 2/6 The E-Centre Business Village Cooperage Way Alloa FK10 3LP Telephone: 01259 216760 Type of inspection: Announced (short notice) Inspection
More informationAnam Cara Care Home Service
Anam Cara Care Home Service Dementia Resource Centre Stoneyholm Road Kilbirnie KA25 7JE Telephone: 01505 684371 Type of inspection: Unannounced Inspection completed on: 16 October 2017 Service provided
More informationAdvanced Care Services Ltd Support Service
Advanced Care Services Ltd Support Service Ground Floor 118 North Main Street Carronshore Falkirk FK2 8HU Telephone: 01324 579627 Type of inspection: Unannounced Inspection completed on: 22 May 2017 Service
More informationAction for Children - Stoneside Project Care Home Service
Action for Children - Stoneside Project Care Home Service 18 Stoneside Drive Glasgow G43 1JF Telephone: 0141 632 4052 Type of inspection: Unannounced Inspection completed on: 25 April 2017 Service provided
More informationHomeless Hostels Housing Support Service
Homeless Hostels Housing Support Service The Moray Council Housing Needs Team 12-14 Greyfriars Street Elgin IV30 1LF Telephone: 01343 563388 Type of inspection: Announced (short notice) Inspection completed
More informationMid - Argyll, Kintyre, Islay and Jura Home Care Service Housing Support Service
Mid - Argyll, Kintyre, Islay and Jura Home Care Service Housing Support Service Old Quay Head Campbeltown PA28 6ED Telephone: 01586 559093 Type of inspection: Announced (short notice) Inspection completed
More informationGlasgow Supported Living Project Housing Support Service
Glasgow Supported Living Project Housing Support Service 1 Coxton Gardens 71 Coxton Place Garthamlock Glasgow G33 5AT Telephone: 0141 774 8689 Type of inspection: Unannounced Inspection completed on: 16
More informationSummerhill Home Care Home Service
Summerhill Home Care Home Service Summerhill Road Aberdeen AB15 6HU Telephone: 01224 319531 Type of inspection: Unannounced Completed on: 4 July 2018 Service provided by: The Trustees Of Summerhill Home
More informationMeigle Country House Care Home Service
Meigle Country House Care Home Service Dundee Road Meigle Blairgowrie PH12 8SE Telephone: 01828 640859 Type of inspection: Unannounced Inspection completed on: 25 May 2017 Service provided by: Priority
More informationThe National Autistic Society
The National Autistic Society - Central Scotland Services Housing Support Service 109 Hope Street Glasgow G2 6LL Telephone: 1412218090 Type of inspection: Unannounced Inspection completed on: 2 May 2017
More informationLoretto Personalised and Self Directed Support Services (South Lanarkshire) Housing Support Service
Loretto Personalised and Self Directed Support Services (South Lanarkshire) Housing Support Service 49a Poplar Place Blantyre G72 9QB Telephone: 0141 274 8074 Type of inspection: Unannounced Inspection
More informationCraig En Goyne Care Home Service
Craig En Goyne Care Home Service Tak Ma Doon Road Kilsyth Glasgow G65 0RS Telephone: 01236 822139 Type of inspection: Unannounced Inspection completed on: 30 November 2017 Service provided by: Craig En
More informationEdenholme Care Home Service
Edenholme Care Home Service Edenholme Crescent Stonehaven AB39 2FT Telephone: 01569 762325 Type of inspection: Unannounced Inspection completed on: 24 August 2017 Service provided by: Aberdeenshire Council
More informationJericho Benedictines Housing Support Unit (Bank Street) Housing Support Service
Jericho Benedictines Housing Support Unit (Bank Street) Housing Support Service 5-7 Bank Street Greenock PA15 4PD Telephone: 01475 (S) 742383 / (B)783063 Type of inspection: Unannounced Inspection completed
More informationSt. Johns Care Home Service
St. Johns Care Home Service 11 High Cross Avenue Melrose TD6 9SQ Telephone: 01896 822168 Type of inspection: Unannounced Inspection completed on: 8 February 2018 Service provided by: Mansfield Care Limited
More informationThe Richmond Fellowship Scotland - Perth & Kinross Housing Support Service
The Richmond Fellowship Scotland - Perth & Kinross Housing Support Service Perth Area Office Suite 2 South Inch Business Centre Shore Road Perth PH2 8BW Telephone: 01738 440012 Type of inspection: Unannounced
More informationInverurie Respite Care Home Service
Inverurie Respite Care Home Service St James's Court St James's Place Inverurie AB51 3TE Telephone: 01467 623486 Type of inspection: Announced (short notice) Inspection completed on: 20 January 2017 Service
More informationAction for Children West Lothian Outreach Housing Support Housing Support Service
Action for Children West Lothian Outreach Housing Support Housing Support Service Unit 4 & 5 Delta House Carmondean Livingston EH54 8PT Telephone: 0141 550 9010 Type of inspection: Unannounced Inspection
More information