Mid - Argyll, Kintyre, Islay and Jura Home Care Service Housing Support Service

Size: px
Start display at page:

Download "Mid - Argyll, Kintyre, Islay and Jura Home Care Service Housing Support Service"

Transcription

1 Mid - Argyll, Kintyre, Islay and Jura Home Care Service Housing Support Service Old Quay Head Campbeltown PA28 6ED Telephone: Type of inspection: Announced (short notice) Inspection completed on: 27 March 2017 Service provided by: Argyll and Bute Council Service provider number: SP Care service number: CS

2 About the service The service is provided by Argyll and Bute Council. The service was registered by the Care Inspectorate in April 2011, but were previously registered with the Care Commission in November The service's statement of aims and objectives as detailed in the service brochure/leaflet is: - To provide support for individuals and families in their own home with the aim of improving and maintaining maximum independence. - To enable clients to exercise control over their own lives. - To support the individual or family in their own home. - To avoid the need to move to another setting. - To provide a service which is responsive to service users taking account of their race, age, gender and communication needs. - To ensure an appropriate service which is responsive to service users' culture and religion and is delivered in an anti-racist way. - To provide a service which is responsive to carers' needs. - To support informal and other formal carers in caring. - To provide a choice of practical and caring support to which people have equal access. - To provide a service of high standard. - To eliminate discrimination on unlawful grounds and to promote the concept of equality. What people told us Generally people who use this service stated that emotional support alongside the physical care being delivered, added to their wellbeing. People confirmed that good communication across all areas was clearly in evidence throughout all discussions. Comments included: "Feel staff give 100%" "If I have a problem I pop in and it's fixed with quite quickly." Self assessment The Care Inspectorate received a fully completed self-assessment document from the provider. We were satisfied with the way the provider completed this and with the relevant information included for each heading that we grade services under. The provider identified what it thought the service did well, some areas for improvement and any changes it had planned. From this inspection we graded this service as: Quality of care and support Quality of staffing Quality of management and leadership Quality of care and support page 2 of 9

3 Findings from the inspection We were told by people using the service that there were very good relationships between staff, management and service users. Staff spoke professionally and knowledgably about the people they supported. All the service users we spoke with told us that staff were approachable, responsive and listened to their views. We saw that the personal plans were subject to frequent evaluation and updating. The plans were found to be informative and included a range of risk assessments. From reading these plans we gained a real insight into that individual person, their preferences and their support needs. For example, in the 'personal care' section of the plan there was clear detail about what an individual could do independently and clear guidance on what help was required from staff. This included details such as 'does not like to use talc or deodorant'. These detailed assessments helped staff identify any changes which may require action such as increasing the service. We saw cases where staff had been proactive in identifying changes and they had worked with external staff like social workers, GP's and community nurses to review and meet service users' needs. For many, the social activities and security of knowing staff well had really improved their quality of life. The service should continue to develop person-centred plans in partnership with service users, their families and representatives. They should ensure that information gained is easily accessible to service users. The service should continue to develop participation methods to ensure service users', carers' and stakeholders' views are sought and contribute to service improvements. Requirements Number of requirements: 0 Recommendations Number of recommendations: 0 Grade: 4 - good Quality of staffing Findings from the inspection The staff could give examples of how they built up people's confidence and encouraged them to be more involved and feel more able to express their opinions. Staff were motivated to provide a level of care and support that resulted in positive outcomes for the service users. Staff were very respectful of each other (and service users), and commented positively on the way the team worked and shared information. In general, staff's feedback about access to training was positive they felt able to make suggestions and knew management would try and source that training. We found the service to be good at promoting the health and wellbeing of the people they support. Requirements Number of requirements: 0 page 3 of 9

4 Recommendations Number of recommendations: 0 Grade: 4 - good Quality of management and leadership Findings from the inspection Managers operated an 'open door' policy where they were available for general conversations and discussions with service users and their relatives. People we spoke with told us that the managers responded to their concerns and got back to them. As noted throughout this report we found that the staff team were supportive and considerate of the needs of the service users. We found that the registered manager and the local managers knew service users very well and had knowledge of individuals changing needs and preferences. There were examples of staff 'going the extra mile' to ensure that needs were met. Staff were clear about their duty to report concerns if poor practice was ever observed and about how to report concerns about individual's wellbeing. Staff told us that they could report concerns and were sure that they would be supported by management. Staff were aware of 'codes of conduct' that must be adhered to and most staff had a good understanding of the National Care Standards they should work towards. The staff team were professional and knew that their views were valued, this in turn, resulted in them being confident in making day-to-day leadership decisions. The service should continue to assess the abilities of service users to self-administer medications and remain proactive in seeking alternative services where necessary. Requirements Number of requirements: 0 Recommendations Number of recommendations: 0 Grade: 4 - good page 4 of 9

5 What the service has done to meet any requirements we made at or since the last inspection Previous requirements Requirement 1 All staff must receive clear guidance and support on the safe handling of medication in their current role which is to prompt service users to take their medication. Appropriate training in medication awareness should be made available to staff and effective recording systems put in place to ensure accountability. This is to comply with: The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) Regulation 4(1)(a) - Health and Welfare of Service Users. Timescale: 30/4/2016. This requirement was made on 11 February Action taken on previous requirement Records held and interviews with staff confirmed that appropriate training had been delivered regarding expanding the staff team's knowledge of medication issues. Members of the management team confirmed that there is now in place clear systems for planned observation of working practice with staff. Met - within timescales What the service has done to meet any recommendations we made at or since the last inspection Previous recommendations Recommendation 1 In line with good practice, people who use the service should participate in staff recruitment. This recommendation was made on 16 February The manager clarified how service users are involved and consulted during the probation period for new staff. This was confirmed by records held and service user interviews. The recommendation has been met. page 5 of 9

6 Recommendation 2 The manager needs to further develop consultation processes to ensure that people who use the service have an opportunity to participate in assessing and improving the quality of service. This recommendation was made on 18 February The service have tried different methods to gage the views of service users and families. However, due to the wide geographical areas covered still need to continue to explore a variety of methods to increase meaningful participation. Not met ongoing. Recommendation 3 Support should be provided in a consistent way and at a consistent time. People who use the service should be notified in advance of any necessary changes to the timing of their service or changes of worker. Cover arrangements when workers are sick or absent should be provided in the introductory pack when people start to use the service. This recommendation was made on 18 February A clear record is kept regarding changes or delays with service delivery. This enables the service to communicate effectively with people using the service. Recommendation has been met. Recommendation 4 Identified training needs should be addressed to ensure that staff use methods which reflect good practice. This recommendation was made on 18 February Staff interviewed and training records held clearly evidenced that this recommendation has been met. Recommendation has been met. Recommendation 5 Record keeping should be improved to demonstrate the plan of support and how this is provided. This recommendation was made on 18 February Care plans have continued to improve with updated information contained in the care plans sampled. Recommendation has been met. Complaints Please see Care Inspectorate website ( for details of complaints about the service which have been upheld. page 6 of 9

7 Enforcement No enforcement action has been taken against this care service since the last inspection. Inspection and grading history Date Type Gradings 7 Dec 2015 Unannounced Care and support Management and leadership 19 Mar 2015 Announced (short notice) Care and support 3 - Adequate Management and leadership 13 Dec 2013 Announced (short notice) Care and support 5 - Very good Management and leadership 12 Dec 2012 Announced (short notice) Care and support 5 - Very good Management and leadership 30 Jul 2010 Announced Care and support 5 - Very good Management and leadership 26 Aug 2009 Announced Care and support 5 - Very good Management and leadership 19 Jun 2008 Announced Care and support page 7 of 9

8 Date Type Gradings Management and leadership 3 - Adequate 3 - Adequate page 8 of 9

9 To find out more This inspection report is published by the Care Inspectorate. You can download this report and others from our website. Care services in Scotland cannot operate unless they are registered with the Care Inspectorate. We inspect, award grades and help services to improve. We also investigate complaints about care services and can take action when things aren't good enough. Please get in touch with us if you would like more information or have any concerns about a care service. You can also read more about our work online at Contact us Care Inspectorate Compass House 11 Riverside Drive Dundee DD1 4NY enquiries@careinspectorate.com Find us on Facebook Other languages and formats This report is available in other languages and formats on request. Tha am foillseachadh seo ri fhaighinn ann an cruthannan is cànain eile ma nithear iarrtas. page 9 of 9

Mull & Iona, Coll & Tiree and Colonsay Home Care Service/Housing Support Service Housing Support Service

Mull & Iona, Coll & Tiree and Colonsay Home Care Service/Housing Support Service Housing Support Service Mull & Iona, Coll & Tiree and Colonsay Home Care /Housing Support Housing Support Willowview Community Care Centre Lower Soroba Oban PA34 4SB Telephone: 01631 567800 Tiree: 01879 220765 Central No. 01546

More information

Elite Care (Scotland) Ltd Nurse Agency

Elite Care (Scotland) Ltd Nurse Agency Elite Care (Scotland) Ltd Nurse Agency 7 St Catherine Street Cupar KY15 4LS Telephone: 01334 472834 Type of inspection: Announced (short notice) Completed on: 12 July 2018 Service provided by: Elite Care

More information

Personalisation and Self Directed Support - Mental Health Housing Support Service

Personalisation and Self Directed Support - Mental Health Housing Support Service Personalisation and Self Directed Support - Mental Health Housing Support Service 3 Quarrywood Avenue Barmulloch Glasgow G21 3BA Telephone: 0141 274 8064 Type of inspection: Unannounced Inspection completed

More information

Grampian Autistic Society - Support Service Support Service

Grampian Autistic Society - Support Service Support Service Grampian Autistic Society - Support Service Support Service 33/35 Carnie Drive Aberdeen AB25 3AN Telephone: 01224 277900 Type of inspection: Unannounced Inspection completed on: 18 August 2017 Service

More information

Key Community Supports - Highland (Skye, Lochalsh and Lochaber) Support Service

Key Community Supports - Highland (Skye, Lochalsh and Lochaber) Support Service Key Community Supports - Highland (Skye, Lochalsh and Lochaber) Support Service 7 Carsegate Road Inverness IV3 8EX Telephone: 01463 242579 Type of inspection: Unannounced Inspection completed on: 12 June

More information

Carers Direct Limited. Support Service. Care service number: CS Sinclair Street Helensburgh G84 8TG. Telephone:

Carers Direct Limited. Support Service. Care service number: CS Sinclair Street Helensburgh G84 8TG. Telephone: Carers Direct Ltd Support Service 71 Sinclair Street Helensburgh G84 8TG Telephone: 01436 671 389 Type of inspection: Unannounced Inspection completed on: 30 November 2017 Service provided by: Carers Direct

More information

Perth & Kinross Council - Adults with Learning Disabilities Housing Support Service

Perth & Kinross Council - Adults with Learning Disabilities Housing Support Service Perth & Kinross Council - Adults with Learning Disabilities Housing Support Service 41d St Catherines Road Perth PH1 5SJ Telephone: 01738 628099 Type of inspection: Unannounced Inspection completed on:

More information

Avenue Care Services Support Service

Avenue Care Services Support Service Avenue Care Services Support Service Unit A Glenruthven Mill Abbey Road Auchterarder PH3 1DP Telephone: 01764 663644 Type of inspection: Unannounced Inspection completed on: 10 October 2016 Service provided

More information

Strathmore Day Opportunities for Older People Support Service

Strathmore Day Opportunities for Older People Support Service Strathmore Day Opportunities for Older People Support Service Blairgowrie ARC Jessie Street Blairgowrie PH10 6BT Telephone: 01250 871919 Type of inspection: Announced (short notice) Inspection completed

More information

Elite Care (Scotland) Ltd Housing Support Service

Elite Care (Scotland) Ltd Housing Support Service Elite Care (Scotland) Ltd Housing Support Service 12 St Catherine Street Cupar KY15 4HH Telephone: 01334 472834 Type of inspection: Announced (short notice) Inspection completed on: 24 November 2016 Service

More information

Short Breaks for Children Care Home Service

Short Breaks for Children Care Home Service Short Breaks for Children Care Home Service 15 Burgh Road Lerwick Shetland ZE1 0LA Telephone: 01595 745240 Type of inspection: Unannounced Inspection completed on: 28 February 2018 Service provided by:

More information

Alma McFadyen Care Home Service

Alma McFadyen Care Home Service Alma McFadyen Care Home Service Mill Street Dalbeattie DG5 4HE Telephone: 01556 610539 Type of inspection: Unannounced Inspection completed on: 23 May 2017 Service provided by: St Philips Care Limited

More information

HRM Homecare Services Ltd - South West Branch (1) Housing Support Service

HRM Homecare Services Ltd - South West Branch (1) Housing Support Service HRM Homecare Services Ltd - South West Branch (1) Housing Support Service Centrum Business Park Hagmill Road Coatbridge ML5 4TD Telephone: 01236 429 859 Type of inspection: Unannounced Inspection completed

More information

Homeless Hostels Housing Support Service

Homeless Hostels Housing Support Service Homeless Hostels Housing Support Service The Moray Council Housing Needs Team 12-14 Greyfriars Street Elgin IV30 1LF Telephone: 01343 563388 Type of inspection: Announced (short notice) Inspection completed

More information

Oran Street Day Centre Support Service

Oran Street Day Centre Support Service Oran Street Day Centre Support Service 45 Oran Street Maryhill Glasgow G20 8LY Telephone: 0141 946 5659 Type of inspection: Unannounced Inspection completed on: 21 December 2017 Service provided by: Glasgow

More information

Places for People Scotland Care & Support Ltd East Craigs Learning Disabilities Service - Housing Support Housing Support Service

Places for People Scotland Care & Support Ltd East Craigs Learning Disabilities Service - Housing Support Housing Support Service Places for People Scotland Care & Support Ltd East Craigs Learning Disabilities Service - Housing Support Housing Support Service 51 Craigmount Brae Edinburgh EH12 8XD Telephone: 0131 339 1637 Type of

More information

Quality Care Resources Ltd - Care at Home Support Service

Quality Care Resources Ltd - Care at Home Support Service Quality Care Resources Ltd - Care at Home Support Service Madelvic House Granton Park Avenue Edinburgh EH5 1HS Telephone: 0131 552 2271 Type of inspection: Announced (short notice) Inspection completed

More information

Tenancy Support Service Cumbernauld Housing Support Service

Tenancy Support Service Cumbernauld Housing Support Service Tenancy Support Service Cumbernauld Housing Support Service Housing and Social Work Services 26 Parkfoot Street Kilsyth Glasgow G65 9AA Telephone: 01236 828 103 Type of inspection: Announced (short notice)

More information

Crossroads Caring Scotland. Clackmannanshire Support Service. Care service number: CS

Crossroads Caring Scotland. Clackmannanshire Support Service. Care service number: CS Crossroads Caring Scotland - Clackmannanshire Support Service 2/6 The e-centre Cooperage Way Business Park Alloa Clackmannanshire FK10 3LP Telephone: 01259216760 Type of inspection: Unannounced Inspection

More information

Stobhill Nursing Home Care Home Service

Stobhill Nursing Home Care Home Service Stobhill Nursing Home Care Home Service 70 Stobhill Road Glasgow G21 3TX Telephone: 0141 558 8500 Type of inspection: Unannounced Inspection completed on: 23 March 2017 Service provided by: Tamaris (RAM)

More information

Tanglewood Care Home Service

Tanglewood Care Home Service Tanglewood Care Home Service Carlisle Road Abington Biggar ML12 6SD Telephone: 01864 502152 Type of inspection: Unannounced Inspection completed on: 7 April 2017 Service provided by: Partners In Care Ltd

More information

Ashdene Court Care Home Service

Ashdene Court Care Home Service Ashdene Court Care Home Service Ferntower Road Crieff PH7 3AL Telephone: 01764 652174 Type of inspection: Unannounced Inspection completed on: 23 February 2018 Service provided by: Ashdene Management Services

More information

Alzheimer Scotland - Fife Service Support Service

Alzheimer Scotland - Fife Service Support Service Alzheimer Scotland - Fife Service Support Service 12 Whytescauseway Kirkcaldy KY1 1XF Telephone: 01592 204541 Type of inspection: Unannounced Inspection completed on: 6 September 2017 Service provided

More information

Scottish Nursing Guild Nurse Agency

Scottish Nursing Guild Nurse Agency Scottish Nursing Guild Nurse Agency 160 Dundee Street Edinburgh EH11 1DQ Telephone: 0131 229 9988 Type of inspection: Announced (short notice) Inspection completed on: 14 June 2017 Service provided by:

More information

Crossroads Caring Scotland

Crossroads Caring Scotland Crossroads Caring Scotland - Aberdeen Support Service 5 Waverley Place Aberdeen AB10 1XH Telephone: 01224 641984 Type of inspection: Announced (short notice) Inspection completed on: 10 April 2017 Service

More information

Turning Point Scotland - Perth & Kinross Housing Support Service

Turning Point Scotland - Perth & Kinross Housing Support Service Turning Point Scotland - Perth & Kinross Housing Support Service 3 Grosvenor House Shore Road Perth PH2 8BD Telephone: 01738 639950 Type of inspection: Unannounced Inspection completed on: 4 July 2017

More information

The Richmond Fellowship Scotland - Moray Housing Support Service

The Richmond Fellowship Scotland - Moray Housing Support Service The Richmond Fellowship Scotland - Moray Housing Support Service 95 Inchbroom Avenue Lossiemouth Lossiemouth IV31 6HL Telephone: 01343 810601 Type of inspection: Unannounced Inspection completed on: 2

More information

Mears Homecare Ltd - West of Scotland Support Service

Mears Homecare Ltd - West of Scotland Support Service Mears Homecare Ltd - West of Scotland Support Service Unit 5 & 6 Oakfield Place Sandbank Dunoon PA23 8PA Telephone: Dunoon: 0333 321 8840 Type of inspection: Unannounced Inspection completed on: 13 December

More information

Assist Homecare (Scotland) Ltd Support Service

Assist Homecare (Scotland) Ltd Support Service Assist Homecare (Scotland) Ltd Support Service c/o APL Centre Stevenston Industrial Estate Stevenston KA20 3LR Telephone: 01294 537191 Type of inspection: Announced (short notice) Inspection completed

More information

Kibble's Adult Placement Services Adult Placement Service

Kibble's Adult Placement Services Adult Placement Service Kibble's Adult Placement Services Adult Placement Service Kibble Education and Care Centre Goudie Street Paisley PA3 2LG Telephone: 0141 889 0044 Type of inspection: Unannounced Inspection completed on:

More information

Bob McTaggart House Housing Support Service

Bob McTaggart House Housing Support Service Bob McTaggart House Housing Support Service 109 Dunblane Street Glasgow G4 0HJ Telephone: 0141 332 1299 Type of inspection: Unannounced Inspection completed on: 8 March 2018 Service provided by: Talbot

More information

Hamilton Supported Living Service - Housing Support Service Housing Support Service

Hamilton Supported Living Service - Housing Support Service Housing Support Service Hamilton Supported Living Service - Housing Support Service Housing Support Service Flat 3 5 Raeburn Crescent Hamilton ML3 9QD Telephone: 01698 823900 Type of inspection: Unannounced Inspection completed

More information

The Richmond Fellowship Scotland - East Renfrewshire & South Lanarkshire 2 Housing Support Service

The Richmond Fellowship Scotland - East Renfrewshire & South Lanarkshire 2 Housing Support Service The Richmond Fellowship Scotland - East Renfrewshire & South Lanarkshire 2 Housing Support Service Ground Floor 9 Cambuslang Road Clydesmill Industrial Estate Cambuslang Glasgow G32 8NB Telephone: 0141

More information

The Willows Care Home Service

The Willows Care Home Service The Willows Care Home Service 132 Hardgate Aberdeen AB11 6YU Telephone: 01224 583032 Type of inspection: Unannounced Completed on: 4 July 2018 Service provided by: Aberdeen City Council Service provider

More information

Cheshire House (Care Home) Care Home Service

Cheshire House (Care Home) Care Home Service Cheshire House (Care Home) Care Home Service Ness Walk Inverness IV3 5NE Telephone: 01463 713377 Type of inspection: Unannounced Inspection completed on: 16 August 2016 Service provided by: Leonard Cheshire

More information

Sunderland House School Care Accommodation Service

Sunderland House School Care Accommodation Service Sunderland House School Care Accommodation Service 75 Argyll Road Dunoon PA23 8EE Telephone: 01369 703601 Type of inspection: Unannounced Inspection completed on: 1 November 2017 Service provided by: Spark

More information

Crossroads Caring Scotland - Aberdeenshire Support Service

Crossroads Caring Scotland - Aberdeenshire Support Service Crossroads Caring Scotland - Aberdeenshire Support Service Saltoun Chambers 19 Seaforth Street Fraserburgh AB43 9BD Telephone: 01346 510280 Type of inspection: Unannounced Inspection completed on: 8 February

More information

Wallace Court Care Home Service

Wallace Court Care Home Service Wallace Court Care Home Service 191-193 Main Road Elderslie Johnstone PA5 9ES Telephone: 01505 331804/ 323158. Type of inspection: Unannounced Inspection completed on: 8 September 2016 Service provided

More information

Loretto Personalised and Self Directed Support Services (North Lanarkshire) Housing Support Service

Loretto Personalised and Self Directed Support Services (North Lanarkshire) Housing Support Service Loretto Personalised and Self Directed Support Services (North Lanarkshire) Housing Support Service 14 McGregor Street Craigneuk Wishaw ML2 7SE Telephone: 0141 274 8081 Type of inspection: Unannounced

More information

Inverurie Respite Care Home Service

Inverurie Respite Care Home Service Inverurie Respite Care Home Service St James's Court St James's Place Inverurie AB51 3TE Telephone: 01467 623486 Type of inspection: Unannounced Inspection completed on: 1 December 2017 Service provided

More information

Roneil Childrens Home Care Home Service

Roneil Childrens Home Care Home Service Roneil Childrens Home Care Home Service 8 Stanely Road Paisley PA2 6HA Telephone: 0141 887 7981 Type of inspection: Unannounced Inspection completed on: 18 October 2017 Service provided by: Renfrewshire

More information

Dala Care Home Service

Dala Care Home Service Dala Care Home Service Low Road Hightae Lockerbie DG11 1JT Telephone: 01387-811001 Type of inspection: Unannounced Inspection completed on: 15 November 2016 Service provided by: Radical Services Ltd Service

More information

Lifeways Community Care Ltd. Housing Support Service. Care service number: CS

Lifeways Community Care Ltd. Housing Support Service. Care service number: CS Lifeways Community Care - Ayr Housing Support Service Suite 2i Munroe Business Park Bonnyton Industrial Estate Kilmarnock KA1 2NP Telephone: 01292 474748 Type of inspection: Unannounced Inspection completed

More information

1st Class Care Solutions Limited Support Service

1st Class Care Solutions Limited Support Service 1st Class Care Solutions Limited Support Service Ramsey House Fairbairn Place Livingston EH54 6TN Telephone: 01506 412698 Type of inspection: Unannounced Inspection completed on: 30 March 2018 Service

More information

Brothers of Charity Services (Scotland) - Care Home Service Care Home Service

Brothers of Charity Services (Scotland) - Care Home Service Care Home Service Brothers of Charity Services (Scotland) - Care Home Service Care Home Service Garden Villa Gattonside Melrose TD6 9NW Telephone: 01896 823616 Type of inspection: Unannounced Inspection completed on: 7

More information

The Oasis. Support Service

The Oasis. Support Service The Oasis. Support Service Church Road Pitlochry PH16 5EB Telephone: 01796 472160 Type of inspection: Unannounced Inspection completed on: 21 November 2017 Service provided by: Church of Scotland Trading

More information

Tenancy Support Service Coatbridge Housing Support Service

Tenancy Support Service Coatbridge Housing Support Service Tenancy Support Service Coatbridge Housing Support Service 195 Main Street Coatbridge ML5 3BW Telephone: 01236 812 533 Type of inspection: Announced (short notice) Inspection completed on: 4 October 2017

More information

Scottish Autism, Central Scotland Area Services - Supported Accommodation Care Home Service

Scottish Autism, Central Scotland Area Services - Supported Accommodation Care Home Service Scottish Autism, Central Scotland Area Services - Supported Accommodation Care Home Service Hilton House Alloa Business Park Whins Road Alloa FK10 3RH Telephone: 01259 726628 Type of inspection: Announced

More information

H1 Healthcare Nurse Agency

H1 Healthcare Nurse Agency H1 Healthcare Nurse Agency 205 Bath Street Glasgow G2 4HZ Telephone: 0141 212 7900 Type of inspection: Unannounced Inspection completed on: 31 October 2016 Service provided by: H1 Healthcare Solutions

More information

Capability Scotland - Community Living and Family Support Services (Dundee) - Care at Home Support Service

Capability Scotland - Community Living and Family Support Services (Dundee) - Care at Home Support Service Capability Scotland - Community Living and Family Support Services (Dundee) - Care at Home Support Service Unit 10 City Quay Dundee DD1 3JA Telephone: 0131 337 9876 Type of inspection: Unannounced Inspection

More information

The Bungalow Day Care Centre Support Service

The Bungalow Day Care Centre Support Service The Bungalow Day Care Centre Support Service Dundonald House Old Loans Road Dundonald Kilmarnock KA2 9DB Telephone: 01563 851430 Type of inspection: Unannounced Inspection completed on: 23 August 2016

More information

Action for Children - Stoneside Project Care Home Service

Action for Children - Stoneside Project Care Home Service Action for Children - Stoneside Project Care Home Service 18 Stoneside Drive Glasgow G43 1JF Telephone: 0141 632 4052 Type of inspection: Unannounced Inspection completed on: 25 April 2017 Service provided

More information

Touchbase Lanarkshire Support Service

Touchbase Lanarkshire Support Service Touchbase Lanarkshire Support Service 4 Leys Park Burnbank Hamilton Glasgow ML3 9EQ Telephone: 01698 422280 Type of inspection: Unannounced Inspection completed on: 8 May 2017 Service provided by: Sense

More information

Glasgow Supported Living Project Housing Support Service

Glasgow Supported Living Project Housing Support Service Glasgow Supported Living Project Housing Support Service 1 Coxton Gardens 71 Coxton Place Garthamlock Glasgow G33 5AT Telephone: 0141 774 8689 Type of inspection: Unannounced Inspection completed on: 16

More information

ACS Care at Home Ltd Support Service

ACS Care at Home Ltd Support Service ACS Care at Home Ltd Support Service Lister House 203/207 Lochleven Road Lochore Lochgelly KY5 8HU Telephone: 01592 862164 Type of inspection: Unannounced Inspection completed on: 21 April 2017 Service

More information

Anderida Adolescent Care Limited. Care Home Service. Care service number: CS Woodlands Kindeace Invergordon IV18 0LL

Anderida Adolescent Care Limited. Care Home Service. Care service number: CS Woodlands Kindeace Invergordon IV18 0LL Anderida Adolescent Care Care Home Service 2 Woodlands Kindeace Invergordon IV18 0LL Telephone: 01862 842713 Type of inspection: Announced (short notice) Inspection completed on: 21 July 2017 Service provided

More information

Action for Children West Lothian Outreach Housing Support Housing Support Service

Action for Children West Lothian Outreach Housing Support Housing Support Service Action for Children West Lothian Outreach Housing Support Housing Support Service Unit 4 & 5 Delta House Carmondean Livingston EH54 8PT Telephone: 0141 550 9010 Type of inspection: Unannounced Inspection

More information

ENeRGI Housing Support Service

ENeRGI Housing Support Service ENeRGI Housing Support Service 32 East Street St. Monans Anstruther KY10 2AT Telephone: 01333 730477 Type of inspection: Announced (short notice) Inspection completed on: 10 July 2017 Service provided

More information

Thomson Court Care Home Service

Thomson Court Care Home Service Thomson Court Care Home Service Townhead Rothesay Isle of Bute PA20 9JH Telephone: 01700 503166 Type of inspection: Unannounced Inspection completed on: 1 December 2017 Service provided by: Argyll and

More information

Leonard Cheshire Services (Scotland) - South Lanarkshire Housing Support Service

Leonard Cheshire Services (Scotland) - South Lanarkshire Housing Support Service Leonard Cheshire Services (Scotland) - South Lanarkshire Housing Support Service West of Scotland Area Office 15 Marine Crescent Festival Park Glasgow G51 1HD Telephone: 0141 429 5644 Type of inspection:

More information

City of Edinburgh Council Shared Lives Adult Placement Service

City of Edinburgh Council Shared Lives Adult Placement Service City of Edinburgh Council Shared Lives Adult Placement Service Westfield House SWC 5 Kirk Loan Edinburgh EH12 7HD Telephone: 0131 469 6225 Type of inspection: Announced (short notice) Inspection completed

More information

Advanced Care Services Ltd Support Service

Advanced Care Services Ltd Support Service Advanced Care Services Ltd Support Service Ground Floor 118 North Main Street Carronshore Falkirk FK2 8HU Telephone: 01324 579627 Type of inspection: Unannounced Inspection completed on: 22 May 2017 Service

More information

Enable Scotland (Leading the Way)

Enable Scotland (Leading the Way) Enable Scotland (Leading the Way) - Rowan Street Care Home Service 130 Rowan Street Blackburn Bathgate EH47 7EA Telephone: 01506 633 952 Type of inspection: Announced (short notice) Inspection completed

More information

Crossroads Caring Scotland - Forth Valley Service Support Service

Crossroads Caring Scotland - Forth Valley Service Support Service Crossroads Caring Scotland - Forth Valley Service Support Service 2/6 The E-Centre Business Village Cooperage Way Alloa FK10 3LP Telephone: 01259 216760 Type of inspection: Announced (short notice) Inspection

More information

Northgate House Care Home Service

Northgate House Care Home Service Northgate House Care Home Service Northgate Quadrant Balornock Glasgow G21 3RB Telephone: 0141 558 3222 Type of inspection: Unannounced Inspection completed on: 12 January 2018 Service provided by: HC-One

More information

Avondale Nursing Home Care Home Service

Avondale Nursing Home Care Home Service Avondale Nursing Home Care Home Service Cornelia Street Motherwell ML1 3RY Telephone: 01698 252357 Type of inspection: Unannounced Inspection completed on: 16 May 2017 Service provided by: Parkcare Homes

More information

St. Johns Care Home Service

St. Johns Care Home Service St. Johns Care Home Service 11 High Cross Avenue Melrose TD6 9SQ Telephone: 01896 822168 Type of inspection: Unannounced Inspection completed on: 8 February 2018 Service provided by: Mansfield Care Limited

More information

Care Visions Orca Care Home Service

Care Visions Orca Care Home Service Care Visions Orca Care Home Service Orca House The Manse Chapelknowe Canonbie DG14 0YB Telephone: 01387 372296 Type of inspection: Unannounced Inspection completed on: 6 June 2017 Service provided by:

More information

The Richmond Fellowship Scotland - North Lanarkshire Housing Support Service

The Richmond Fellowship Scotland - North Lanarkshire Housing Support Service The Richmond Fellowship Scotland - North Lanarkshire Housing Support Service Unit 2 Pickering House Netherton Road Netherton Wishaw ML2 0EQ Telephone: 01698 375 800 Type of inspection: Announced (short

More information

Barnardo's Scotland Fostering - Glasgow Fostering Service

Barnardo's Scotland Fostering - Glasgow Fostering Service Barnardo's Scotland Fostering - Glasgow Fostering Service Academy Park Building 10000 Gower Street Glasgow G51 1PR Telephone: 0141 419 4700 Type of inspection: Announced (short notice) Inspection completed

More information

Castle Lodge Nursing Home Care Home Service

Castle Lodge Nursing Home Care Home Service Castle Lodge Nursing Home Care Home Service Kirkburn Inverbervie Montrose DD10 0RS Telephone: 01561 361206 Type of inspection: Unannounced Completed on: 18 June 2018 Service provided by: Thomas Dailey

More information

Lifeways Community Care - Glasgow Housing Support Service

Lifeways Community Care - Glasgow Housing Support Service Lifeways Community Care - Glasgow Housing Support Service Munro Business Park Munro Place Kilmarnock KA1 2NP Telephone: 01292 474748 Type of inspection: Unannounced Inspection completed on: 27 June 2017

More information

Four Hills Care Home Care Home Service

Four Hills Care Home Care Home Service Four Hills Care Home Care Home Service 8 Hazlitt Street Ruchill Glasgow G20 9NU Telephone: 0141 336 8050 Type of inspection: Unannounced Inspection completed on: 20 May 2017 Service provided by: Barchester

More information

Ross-shire Women's Aid Housing Support Service

Ross-shire Women's Aid Housing Support Service Ross-shire Women's Aid Housing Support Service Dingwall Type of inspection: Unannounced Inspection completed on: 1 November 2016 Service provided by: Ross-shire Women's Aid Service provider number: SP2004006082

More information

Aberlour Options - Ayrshire Care Home Service

Aberlour Options - Ayrshire Care Home Service Aberlour Options - Ayrshire Care Home Service 49 Ardfin Road Prestwick KA9 2LE Telephone: 01292 671971 Type of inspection: Unannounced Inspection completed on: 18 October 2016 Service provided by: Aberlour

More information

Barra Day Centre Support Service

Barra Day Centre Support Service Barra Day Centre Support Service Barra Day Centre Castlebay Isle of Barra HS9 5XD Telephone: 01871 Type of inspection: Announced (short notice) Inspection completed on: 29 August 2016 Service provided

More information

Magdalen House Care Home Service

Magdalen House Care Home Service Magdalen House Care Home Service 41 Roseangle Dundee DD1 4LZ Telephone: 01382 200890 Type of inspection: Unannounced Inspection completed on: 9 March 2017 Service provided by: Priority Care Group Limited

More information

The Duchess Nina Nursing Home Care Home Service

The Duchess Nina Nursing Home Care Home Service The Duchess Nina Nursing Home Care Home Service 13 Limekilnburn Road Quarter Hamilton ML3 7XA Telephone: 01698 427507 Type of inspection: Unannounced Inspection completed on: 25 January 2018 Service provided

More information

Loretto Personalised and Self Directed Support Services (South Lanarkshire) Housing Support Service

Loretto Personalised and Self Directed Support Services (South Lanarkshire) Housing Support Service Loretto Personalised and Self Directed Support Services (South Lanarkshire) Housing Support Service 49a Poplar Place Blantyre G72 9QB Telephone: 0141 274 8074 Type of inspection: Unannounced Inspection

More information

Alzheimer Scotland - Action on Dementia - Renfrewshire Services Support Service

Alzheimer Scotland - Action on Dementia - Renfrewshire Services Support Service Alzheimer Scotland - Action on Dementia - Renfrewshire Services Support Service 32 Riccartsbar Avenue Paisley PA2 6BG Telephone: 0141 887 1289 & 0141 410 5327 Type of inspection: Unannounced Inspection

More information

Threshold Glasgow Housing Support Service

Threshold Glasgow Housing Support Service Threshold Glasgow Housing Support Service Unit 5 Building 5 - The Doge's Templeton Business Centre Bridgeton Glasgow G40 1DA Telephone: 0141 551 9204 Type of inspection: Unannounced Inspection completed

More information

Edenholme Care Home Service

Edenholme Care Home Service Edenholme Care Home Service Edenholme Crescent Stonehaven AB39 2FT Telephone: 01569 762325 Type of inspection: Unannounced Inspection completed on: 24 August 2017 Service provided by: Aberdeenshire Council

More information

Marie Curie Care at Home Scotland South Support Service

Marie Curie Care at Home Scotland South Support Service Marie Curie Care at Home Scotland South Support Service Marie Curie Hospice - Glasgow 133 Balornock Road Stobhill Hospital Grounds Springburn Glasgow G21 3US Telephone: 0141 531 1355 Type of inspection:

More information

Newcarron Court Nursing Home Care Home Service

Newcarron Court Nursing Home Care Home Service Newcarron Court Nursing Home Care Home Service Ronades Road Newcarron Village Falkirk FK2 7TB Telephone: 01324 610334 Type of inspection: Unannounced Inspection completed on: 9 August 2017 Service provided

More information

1st Class Care Solutions Limited Support Service

1st Class Care Solutions Limited Support Service 1st Class Care Solutions Limited Support Service Ramsey House Fairbairn Place Livingston EH54 6TN Telephone: 01506 412698 Type of inspection: Unannounced Inspection completed on: 20 February 2017 Service

More information

Len Ironside Centre Support Service

Len Ironside Centre Support Service Len Ironside Centre Support Service Len Ironside Building Mastrick Drive Aberdeen AB16 6UE Telephone: 01224 681732 Type of inspection: Unannounced Inspection completed on: 29 January 2018 Service provided

More information

Bright Care (Edinburgh) Housing Support Service

Bright Care (Edinburgh) Housing Support Service Bright Care (Edinburgh) Housing Support Service Tower Mains Studios 18C Liberton Brae Edinburgh EH16 6AE Telephone: 0131 344 4670 Type of inspection: Unannounced Inspection completed on: 18 January 2018

More information

Inverurie Respite Care Home Service

Inverurie Respite Care Home Service Inverurie Respite Care Home Service St James's Court St James's Place Inverurie AB51 3TE Telephone: 01467 623486 Type of inspection: Announced (short notice) Inspection completed on: 20 January 2017 Service

More information

Alzheimer Scotland - Glasgow Service Support Service

Alzheimer Scotland - Glasgow Service Support Service Alzheimer Scotland - Glasgow Service Support Service 11 Bridgeton Cross Glasgow G40 1BN Telephone: 0141 429 6428 Type of inspection: Unannounced Inspection completed on: 16 December 2016 Service provided

More information

Oxton House Residential Home For Older People Care Home Service

Oxton House Residential Home For Older People Care Home Service Oxton House Residential Home For Older People Care Home Service 14-18 Marywood Square Strathbungo Glasgow G41 2BJ Telephone: 0141 423 0285 Type of inspection: Unannounced Inspection completed on: 9 March

More information

Living Ambitions Limited, Glasgow North and West Housing Support Service

Living Ambitions Limited, Glasgow North and West Housing Support Service Living Ambitions Limited, Glasgow North and West Housing Support Service Templeton Business Centre Block 1, Unit B3 62 Templeton Street Glasgow G40 1DA Telephone: 0141 556 3294 Type of inspection: Unannounced

More information

Hillcrest Housing Association Ltd

Hillcrest Housing Association Ltd Hillcrest Housing Association Tenancy Support & Warden Service Housing Support Service 1 Explorer Road Dundee DD2 1EG Telephone: 01382 564841 Type of inspection: Announced (short notice) Inspection completed

More information

Care Visions Waterstone Cottage Care Home Service

Care Visions Waterstone Cottage Care Home Service Care Visions Waterstone Cottage Care Home Service Ecclesmachan Broxburn EH52 6NE Telephone: 01506 830819 Type of inspection: Unannounced Inspection completed on: 9 June 2017 Service provided by: Care Visions

More information

Hilton Lodge Nursing Home Care Home Service

Hilton Lodge Nursing Home Care Home Service Hilton Lodge Nursing Home Care Home Service 60-62 Court Street Haddington EH41 3AF Telephone: 01620 822291 Type of inspection: Unannounced Inspection completed on: 14 December 2017 Service provided by:

More information

Threshold Support Services - Residential Care Home Service

Threshold Support Services - Residential Care Home Service Threshold Support Services - Residential Care Home Service New Cross Centre Lamb Street Hamilton ML3 6AH Telephone: 01698 423335 Type of inspection: Unannounced Inspection completed on: 30 November 2017

More information

The Maxie Richards Foundation. Housing Support Service. Care service number: CS Kings Court Smiddy Brae Kames Tighnabruaich PA21 2BH

The Maxie Richards Foundation. Housing Support Service. Care service number: CS Kings Court Smiddy Brae Kames Tighnabruaich PA21 2BH Maxie Richards Foundation Housing Support Service Kings Court Smiddy Brae Kames Tighnabruaich PA21 2BH Telephone: 01700 811137 Type of inspection: Unannounced Inspection completed on: 25 July 2016 Service

More information

Bon Accord Care - Fergus House Care Home Service

Bon Accord Care - Fergus House Care Home Service Bon Accord Care - Fergus House Care Home Service Fergus Place Dyce Aberdeen AB21 7DE Telephone: 01224 724147 Type of inspection: Unannounced Inspection completed on: 12 July 2017 Service provided by: Bon

More information

Fred Martin Supported Living Services Housing Support Service

Fred Martin Supported Living Services Housing Support Service Fred Martin Supported Living Services Housing Support Service Quarriers Fred Martin Office Unit 23 D/E Anniesland Business Park Netherton Road Glasgow G13 1EU Telephone: 0141 339 5988-0141 952 9333-0141

More information

Threshold Support Services - Residential Care Home Service

Threshold Support Services - Residential Care Home Service Threshold Support Services - Residential Care Home Service New Cross Centre Lamb Street Hamilton ML3 6AH Telephone: 01698 423335 Type of inspection: Announced (short notice) Inspection completed on: 23

More information

Capability Scotland - Community Living and Family Support Services (Dundee) - Care at Home Support Service

Capability Scotland - Community Living and Family Support Services (Dundee) - Care at Home Support Service Capability Scotland - Community Living and Family Support Services (Dundee) - Care at Home Support Service Unit 10 City Quay Dundee DD1 3JA Telephone: 0131 337 9876 Type of inspection: Unannounced Inspection

More information