NHS CONTRACT FOR COMMUNITY SERVICES SCHEDULE 2 - THE SERVICES
|
|
- Noreen Flowers
- 6 years ago
- Views:
Transcription
1 : Service Specification SCHEDULE 2 - THE SERVICES SERVICE SPECIFICATION Service Commissioner Lead Provider Lead Musculoskeletal Clinical Assessment Service Physiotherapy Service NHS Knowsley 5BP NHS Foundation Trust Therese Patten/Sue McGuire 1. Purpose 1.1 Aims To deliver rapid access and streamlined care for patients with musculoskeletal pathology. Service is governed by local targets agreed with the commissioners. Service changes are driven by various national political drivers including the 18 week patient pathway, musculoskeletal services framework and white paper Our Health, Our Care, Our Say 1.2 Evidence Base Musculoskeletal disorders have a significant social and economic impact. Data from the Health and Safety Executive indicate that in 2006/07 1,144,000 people in Great Britain suffered from a musculoskeletal disorder caused or made worse by their current or past work equating to 2.7% of people who have ever worked in Great Britain. Data from the Labour Force survey over the last 5 years indicated that on average 10 million days were lost due to musculoskeletal disorders every year, second only to stress, depression and anxiety. The average annual days lost per case in 2006/7 was 16.7 days with 0.46 days lost per worker. In the UK, it is estimated that the total cost to the nation of musculoskeletal disorders is 5.7 billion, annually. There are more than 200 musculoskeletal conditions affecting the population including all forms of arthritis, back pain and osteoporosis, some of which can result in long term functional disability. It is estimated that up to 30% of all GP consultations are regarding musculoskeletal disorders. It is recognised that the ageing population will continue to further increase the demand for age related disorders such as osteoarthritis and osteoporosis The Musculoskeletal Services Framework (MSF) is the Government s strategy for long-term conditions, which includes Supporting people with long-term conditions: Improving care, improving lives and the National Service Framework for long-term conditions. The overall vision is that people with musculoskeletal conditions can access high-quality, effective and timely advice, assessment diagnosis and treatment to enable them to fulfil their optimum health potential and remain independent. The Our Heath, Our Care, Our Say white paper also suggests patients should have real choice and greater access to health and social care, with services being delivered safely and effectively in the community or closer to home. 1.2 General Overview
2 In line with NICE guidelines/ Evidence based practice the service will provide: Physiotherapy assessment and therapeutic interventions based on individual patient need. This may be group or individual therapy dependent upon both presenting condition and patient need. Individual patient care plans, which address contributory factors such as lifestyle factors, behaviour change, education and physical activity. Referral to other services e.g. AMP triage service for opinion were appropriate 1.4 Objectives Evidence based care with clinical pathways and protocols to support service delivery and high quality patient care for patients with musculoskeletal pathology Patient centred service with patient involvement and choice at each stage of the patients journey Integrated multi-professional working to facilitate patient management Rapid access service with minimal sequential waits between services Geographically easy to access service. 1.5 Expected Outcomes The desired outcome for each person shall be defined in their individual goal setting following assessment and by the outcome measures. The Service Provider however shall ensure that the service: Meets the assessed / identified needs of the Service Users and fulfils the objectives set out in their support plans. Demonstrates a reduction in the referral rate from primary to secondary care Demonstrates high level of patient satisfaction with the service Promotes development of self management strategies and healthy lifestyles 2. Scope 2.1 Service Description The Musculoskeletal Clinical Assessment Service (MCAS) is a multi-professional primary care based service which assesses and manages patients with musculoskeletal pathology in primary care and also directs referrals to secondary care if required. The overall result is a rapid access, streamlined service for all patients with musculoskeletal pathology. Currently, physiotherapists, Advanced Musculoskeletal Practitioners (AMP s), podiatrists and health care assistants are involved in the provision of care. AMP s are physiotherapists who have advanced specialist training in musculoskeletal pathology including requesting of relevant investigations such as blood tests and MRI scans. Patients referred will be either managed in primary care and discharged following appropriate treatment or referred on to secondary care by agreed referral protocol. The AMP s are involved in spinal, upper limb and lower limb specialist physiotherapy clinics and will assess and manage patients referred from both physiotherapists and general practitioners. This is normally indicated for patients who require further assessment and investigations (imaging or blood tests) prior to referral to secondary care and / or who have failed routine physiotherapy. 2.2 Accessibility/acceptability The delivery of MCAS in the community provides choice and access for the adult patient population.
3 All venues are accessible and compliant with Disability Discrimination Act legislation. The service provides comprehensive services for people from 16 years upwards. Issues related to age, gender, sexuality, culture and disability are dealt with appropriately and sensitively. Where language/cultural issues are evident, the appropriate external resources are mobilised, e.g. Language Line. The service operates within organisational policies which are Impact Assessed to ensure equality and diversity issues are highlighted and monitored. The values that underpin MCAS are: Respect the dignity, privacy, confidentiality and cultural diversity of all developing an open and supportive organisation. Champion vulnerable people through equity, fairness and the integration of health and social care. Be a good employer, demonstrating our commitment to staff development, involving and engaging the workforce and striving to make Knowsley a place where people want to live and work. Play an active part in the development of the whole community, ensuring that we are approachable, accountable and inclusive of all members of that community. MCAS will ensure compliance with Knowsley Safeguarding Adults and Children s procedures. Care Providers need to: assess any risks of abuse whenever they are undertaking care planning or reviews with individuals promote access to advocates or other external agencies, including when care plans are reviewed ensure that their policies on safeguarding people align with the local council policies ensure managers and staff understand policies on safeguarding and whistle-blowing co-operate with investigations of abuse have a clear recruitment staff procedure which is always followed and includes adequate preemployment checks in line with the regulations take appropriate action to protect people where staff are alleged to have perpetrated abuse, including use of disciplinary processes and POVA list ensure staff are trained on how to safeguard people and that this is reinforced through team meetings and supervision. 2.3 Whole System Relationships It is anticipated that the agencies with whom the Provider is likely to develop close working relationships to attain optimum outcomes may include: Secondary care orthopaedic, rheumatology and neurosurgery teams Secondary care pain clinic Pain management/psychology services Accident and emergency Radiology/pathology departments Podiatry Out patient clinic nurses and administration staff Public and patient engagement This list is not exhaustive 2.4 Interdependencies Advanced Musculoskeletal Practitioner triage service
4 2.5 Relevant Clinical Networks and Screening Programmes Annual clinical pathway review agreed across the multidisciplinary team MSK networks to implement the NSF s Essence of Care (Knowsley Integrated Provider Services) Knowsley Integrated Clinical Governance 2.6 Sub-contractors None 3. Service Delivery Service Model Referral received paper or fax Referral triggered by AMP within 1 working day Requires acute consideration Require routine physiotherapy treatment Routine 1 st Appointment within 8 weeks Require specialist AMP assessment Routine 1 st Appointment within 3 weeks Start of 1 st Treatment Patient requires physiotherapy Patient requires imaging/ pathology Patient fails to respond Patient reviewed Start of 1 st within Patient improves Treatment 1 week of Discharge Patient improves Patient fails to respond Discharge Decision made to refer to secondary care 3.2 Pathways Clinical pathways are in place for all common musculoskeletal conditions. These are reviewed annually and updated in line with evidence based practice. In addition clinical guidelines from the Chartered Society of Physiotherapy are in place. 4. Referral, Access and Acceptance Criteria 4.1 Geographic coverage/boundaries The service will be provided to patients registered with a Knowsley CCG GP 4.2 Location(s) of Service Delivery Services are provided within the locations detailed below. Session times and allocation vary according to service needs.
5 Whiston hospital Huyton Primary Care Resource Centre, Nutgrove Villa, Huyton Whiston Primary Care Resource Centre, Whiston North Huyton Primary Care Resource Centre, Woolfall Heath Ave, Huyton Halewood Health Centre, Roseheath Drive, Halewood Bluebell Lane Primary Care Centre, Huyton Longview Drive Primary Care Centre Manor Farm Primary Care resource Centre, Huyton. 4.3 Days/Hours of operation Working hours and session number vary within bases according to service need. Hours of work are generally Monday - Friday 4.4 Referral criteria & sources Referrals are received from primary and secondary care practitioners via a written referral using a standard proforma to allow appropriate triage of referrals. Patients may also self refer via a patient self referral form. Referrals are accepted for any patient over the age of 16 with musculoskeletal pathology excluding patients with back and neck pain covered under the separate AQP specification. 4.5 Referral route All referrals received into the MCAS service will be triaged by an advanced musculoskeletal practitioner to determine the health care professional and clinic most appropriate to their needs. Once triaged they will be seen within as either an urgent or routine physiotherapy appointment. Patients may be escalated into an advanced practitioner clinic for a second opinion if they fail to responds to treatment as anticipated. All patients are sent a partial booking letter following triage to contact the first appointments booking service to make an appointment at a location and time convenient to the patient. 4.6 Exclusion Criteria Patients with obvious red flags who require an urgent secondary care Consultant opinion to Rheumatology or Orthopaedics 4.7 Response time and prioritisation The following response times relate to the optimum staffing establishment Urgent All urgent musculoskeletal referrals will be seen within 4 weeks from the date the referral was received or earlier at the discretion of the triaging therapist. Routine All routine musculoskeletal referrals will be seen within 8 weeks from the date the referral was
6 received. 5. Discharge Criteria & Planning The service will discharge patients when: a) The patient fails to contact the booking service following receipt of a partial booking letter and a reminder letter to inform them to contact b) The referred patient fails to attend an appointment and does not re-contact the service within 2 weeks c) Patients who DNA 2 appointments are automatically discharged d) the referred patient completes care plan or is referred to another service 6. Self-Care and Patient and Carer Information Patient information is provided from both locally produced information in line with NHS guidelines and from commercially available information e.g. Arthritis Research Council leaflets. Information is provided as required for both administrative procedures and clinical information. 7. Quality and Performance Indicators HCAI Control Service User Experience Quality and Performance Indicator(s) Threshold 95% of patients satisfied or very satisfied with service Method of Measurement Via patient satisfaction survey annually. Quarterly focus group meetings with service users Consequ ence of Breach Reducing Inequalities 95% of patients satisfied or very satisfied with service Via patient satisfaction survey annually. Quarterly focus group meetings with service users Reducing Barriers Improving Productivity DNA rate does not exceed 10% Monitored monthly via performance management report Access 100% of patients Monitored monthly Increase d wait times for service users
7 are offered choice of location and appointment time via performance management report/ audit Personalised Care Planning 100% of patients offered choice of secondary care provider at the point of referral from primary to secondary care services 100% of patients have a documented treatment plan and agreed personalised goals Documentation audit bi-annually Outcomes New patient attendances within 5% tolerance level Waiting times within 10% tolerance of 8 week target DNA rate as previously Measured via monthly performance management report and regular commissioner meetings Additional Measures for Block Contracts:- Staff turnover rates Sickness levels Agency and bank spend Contacts per FTE 8. Activity Activity Performance Indicators Threshold Method of measureme nt Number of new patients seen 5% tolerance level of agreed target Monthly reporting Consequence of breach Increased wait times Risk to 18 week patient pathway
8 DNA rate Below 10% Monthly reporting Waiting times 8 week maximum wait Monthly reporting Activity Plan See Activity Plan in main contract for 13/14 Reduced efficiency due to slot wastage Increased wait times for patients Increased wait time 9. Continual Service Improvement Plan 10. Prices & Costs
Please find below the response to your recent Freedom of Information request regarding Continence Services within NHS South Sefton CCG.
Our ref: FOI ID 5544 2 6 th August 2015 southseftonccg.foi@nhs.net NHS South Sefton CCG Merton House Stanley Road Bootle Merseyside L20 3DL Tel: 0151 247 7000 Re: Freedom of Information Request Please
More informationSERVICE SPECIFICATION
SERVICE SPECIFICATION Service Rotherham Hospice Lead Gail Palmer Provider Lead Paula Hill / Mike Wilkerson Period 21 st July 2010 20 th July 2013 1. Purpose This specification describes the services which
More informationMusculoskeletal Triage Service
Musculoskeletal Triage Service Frequently Asked Questions Milton Keynes Clinical Commissioning Group (MK CCG) has published its model for musculoskeletal (MSK) care under the title Vision for MSK. The
More informationYou said We did. Care Closer to home Acute and Community Care services. Commissioning Intentions Engagement for 2017/18
Commissioning Intentions Engagement for 2017/18 You said We did Care Closer to home Acute and Community Care services Top three priorities were: Shifting hospital services into the community Community
More informationSCHEDULE 2 THE SERVICES
SCHEDULE 2 THE SERVICES A. Service Specifications Mandatory headings 1 4. Mandatory but detail for local determination and agreement Optional headings 5-7. Optional to use, detail for local determination
More informationSERVICE SPECIFICATION FOR THE PROVISION OF MUSCULO-SKELETAL SERVICES TO PATIENTS REFERRED FROM PRIMARY CARE WITH MUSCULO-SKELETAL PROBLEMS
Musculo-Skeletal Services SERVICE SPECIFICATION FOR THE PROVISION OF MUSCULO-SKELETAL SERVICES TO PATIENTS REFERRED FROM PRIMARY CARE WITH MUSCULO-SKELETAL PROBLEMS Services to include: Clinical Assessment
More informationAdult Therapy Services. Community Services. Roundshaw Health Centre. Team Lead / Service Manager. Service Manager / Clinical Director
THE ROYAL MARSDEN NHS FOUNDATION TRUST Job Description Job Title Specialist Neuro Physiotherapist - Community Neuro Therapy Service Area of Specialty Adult Therapy Services Directorate Community Services
More informationSolent. NHS Trust. Allied Health Professionals (AHPs) Strategic Framework
Solent NHS Trust Allied Health Professionals (AHPs) Strategic Framework 2016-2019 Introduction from Chief Nurse, Mandy Rayani As the executive responsible for providing professional leadership for the
More informationSOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST
SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST CLINICAL SERVICES POLICY & PROCEDURE (CSPP No. 19) STROKE CARE POLICY AND PROCEDURES September 2016 DOCUMENT INFORMATION Author: Dave Sherwood Assistant
More informationSERVICE SPECIFICATION
SERVICE SPECIFICATION Service NEIGHBOURHOOD CARE TEAM Lead KAREN RICHARDSON Provider Lead JO EVANS Period 2009/10 1. Purpose 1.1 Aims The aim of the Neighbourhood Care Teams (NCTs) is to provide multi-disciplinary,
More informationTransforming musculoskeletal (MSK) services
Transforming musculoskeletal (MSK) services Dr Tom Aslan Hampstead Group Practice GP and Camden CCG MSK clinical lead Working with the people of Camden to achieve the best health for all Problems with
More informationPhysiotherapy Assistant Band 3
Physiotherapy Assistant Band 3 1 JOB DESCRIPTION JOB TITLE: Physiotherapy Assistant BAND: 3 RESPONSIBLE TO: Clinical Lead Physiotherapy and Occupational Therapy KEY RELATIONSHIPS: Internal Line Manager
More informationBusiness Case Template
Business Case Template Project Name Community MSK Service Review SRO (Sponsor) Clinical responsible officers Financials verified by Peter Crutchfield Chair Dr Ruth O Hare Clinical lead Dr Andy Goodstone
More informationDementia End of Life Facilitation Team Admiral Nurse Band 6 Job Description
Dementia End of Life Facilitation Team Admiral Nurse Band 6 Job Description Job Title: Grade: Band 6 Base: Hours: 37.5 Managerially accountable to Professionally responsible to : Dementia EoLF Team Admiral
More informationJob Description. CNS Clinical Lead
Job Description CNS Clinical Lead POST: BASE: ACCOUNTABLE TO: REPORTS TO: RESPONSIBLE FOR: CNS Clinical Lead St John s Hospice Head of Nursing and Quality Head of Nursing and Quality Community Clinical
More informationCommissioning Policy
Commissioning Policy Consultant to Consultant Referrals Version 6.0 December 2017 Name of Responsible Board / Committee for Ratification: North Staffordshire CCG Stoke on Trent CCG Date Issued: November
More informationWandsworth CCG. Continuing Healthcare Commissioning Policy
Wandsworth CCG Continuing Healthcare Commissioning Policy Document Control Title Originator/author: Approval Body Wandsworth CCG Continuing Healthcare Commissioning Policy Alison Kirby / Munya Nhamo Wandsworth
More informationGuideline scope Intermediate care - including reablement
NATIONAL INSTITUTE FOR HEALTH AND CARE EXCELLENCE Guideline scope Intermediate care - including reablement Topic The Department of Health in England has asked NICE to produce a guideline on intermediate
More informationThe National Musculoskeletal (MSK) NHS Lanarkshire Pilot. Dr Sarah L Mitchell National Programme Manager Rehabilitation Framework
The National Musculoskeletal (MSK) NHS Lanarkshire Pilot Dr Sarah L Mitchell National Programme Manager Rehabilitation Framework Policy Background The National Delivery Plan for the Allied Health Professions
More informationJob Description. Ensure that patients are offered appropriate creative and diverse activities within a therapeutic environment.
Job Description POST: HOURS: ACCOUNTABLE TO: REPORTS TO: RESPONSIBLE FOR: Complementary Therapy Coordinator 30 37.5 hours Head of Nursing & Quality Day Therapy Clinical Lead Volunteer Complementary Therapists
More informationJennifer Riley, Senior Commissioning Manager. Barry Silvert, Clinical Director Commissioning
NHS BOLTON CLINICAL COMMISSIONING GROUP Public Board Meeting AGENDA ITEM NO: 7 Date of Meeting: 24 th June TITLE OF REPORT: AUTHOR: PRESENTED BY: PURPOSE OF PAPER: (Linking to Strategic Objectives) Pain
More informationDischarge to Assess Standards for Greater Manchester
Discharge to Assess Standards for Greater Manchester 1 Contents 1. Introduction... 3 2. Definition of Discharge to Assess... 3 3. Discharge to Assess Pathways... 4 4. Greater Manchester Standards for Discharge
More informationSpecialised Services Service Specification: Inherited Bleeding Disorders
Specialised Services Service Specification: Inherited Bleeding Disorders Document Author: Assistant Specialised Services Planner Cardiac and Cancer Specialised Services Planner Cancer and Blood Executive
More informationJob Description. Post Title Directorate Reports to Responsible for Key Relationships
Job Description Post Title Directorate Reports to Responsible for Key Relationships Independent Prescriber (Nurse or Pharmacist) Operations Team Leader or Clinical Lead N/A Internal: Clinical Team, Multi-Disciplinary
More informationJOB DESCRIPTION. The post holder will focus on urgent care but may take responsibility for specialist projects and other services when required.
JOB DESCRIPTION Job Title: Deputy Medical Director Reports to: Medical Director, Urgent Care Location: Across Greenbrook urgent care services. Key Working Relationships: Director of Operations; Director
More informationInformation Package and Lodgement Details for Intending Applicants. Therapy Assistant. Senior Therapist
Information Package and Lodgement Details for Intending Applicants Position: Reports to: Nature of Appointment: Salary: Position Description: Location: Therapy Assistant Senior Therapist Temporary Casual
More informationAny Qualified Provider: your questions answered
Any Qualified Provider: your questions answered September 8, 2011 These answers cover a range of questions about the detail of Any Qualified Provider on integrated care, competition and procurement, liability
More information1. Guidance notes. Social care (Adults, England) Knowledge set for end of life care. (revised edition, 2010) What are knowledge sets?
Social care (Adults, England) Knowledge set for end of life care (revised edition, 2010) Part of the sector skills council Skills for Care and Development 1. Guidance notes What are knowledge sets? Knowledge
More informationLearning from best Practice. Musculoskeletal conditions as a health priority. The role of clinical networks
Learning from best Practice Musculoskeletal conditions as a health priority The role of clinical networks Presenter: Peter Kay National Clinical Director MSK NHS England Date: 13 October 2014 MSK in the
More informationCare Leadership & Management Level Diploma
Programme Factsheet Page 1/5 This qualification is aimed at advanced practitioners in Health and Social Care. The qualification provides learners with the skills and knowledge required to manage practice
More informationDate of publication:june Date of inspection visit:18 March 2014
Jubilee House Quality Report Medina Road, Portsmouth PO63NH Tel: 02392324034 Date of publication:june 2014 www.solent.nhs.uk Date of inspection visit:18 March 2014 This report describes our judgement of
More informationRedesign of an Integrated Community Pain Service. Homerton Locomotor Service
Redesign of an Integrated Community Pain Service Homerton Locomotor Service Elizabeth Slee Clinical specialist physiotherapist in chronic pain Twitter @QIhomerton www.homerton.locomotor Issues relating
More informationNHS HIGHLAND ALLIED HEALTH PROFESSIONS MUSCULOSKELETAL REDESIGN
Highland NHS Board 3 December 2013 Item 5.5 NHS HIGHLAND ALLIED HEALTH PROFESSIONS MUSCULOSKELETAL REDESIGN Report by Katherine Sutton, Associate Director AHPs on behalf of Elaine Mead, Chief Executive
More informationPROTOCOL FOR UNIVERSAL ANTENATAL CONTACT (FOR USE BY HEALTH VISITING TEAMS)
Scope - CP12 PROTOCOL FOR UNIVERSAL ANTENATAL CONTACT (FOR USE BY HEALTH VISITING TEAMS) RATIONALE The Healthy Child Programme Pregnancy and the first five years of life (DH, 2009) states that health professionals,
More informationStage 2 GP longitudinal placement learning outcomes
Faculty of Life Sciences and Medicine Department of Primary Care & Public Health Sciences Stage 2 GP longitudinal placement learning outcomes Description This block focuses on how people and their health
More informationSCHEDULE 2 THE SERVICES
SCHEDULE 2 THE SERVICES A. Service Specifications Service Specification. 001 Service Commissioner Lead Contracting Lead Provider Lead Period Teledermoscopy Service Dr Nicholas Rayner and Dr Andrew Yager
More informationJOB DESCRIPTION Paediatric Rapid Assessment Staff Nurse - Urgent Care Centre
JOB DESCRIPTION Paediatric Rapid Assessment Staff Nurse - Urgent Care Centre Job Title: Paediatric Rapid Assessment Staff Nurse Reports to: Location: Key Working Relationships: Lead Nurse (Clinically)
More informationDRAFT Service Specification GP-led Urgent Treatment Centre (UTC) Service
DRAFT Service Specification GP-led Urgent Treatment Centre (UTC) Service Executive summary: The Cornwall Sustainability and Transformation Plan known as Shaping our Future will describe a new model of
More informationTRAINING STRATEGY. Safeguarding Adults for Commissioning Staff and Independent Contractors
North Derbyshire Clinical Commissioning Group TRAINING STRATEGY Safeguarding Adults for Commissioning Staff and Independent Contractors Introduction NHS North Derbyshire CCG/PCT Cluster is committed to
More informationPrime Contractor Model King s Fund Nick Boyle Consultant Surgeon 27 March 2014
Prime Contractor Model King s Fund Nick Boyle Consultant Surgeon 27 March 2014 Current Referral Route options - Information 1. Horizon Health Choices Horizon Musculoskeletal Triage & Treatment Chronic
More informationTHE SERVICES. A. Service Specifications (B1) Ian Diley (Suffolk County Council)
THE SERVICES A. Service Specifications (B1) Service Specification No. Service Early Supported Discharge for Stroke Patients v5.0 Commissioner Lead Dr Mark Lim, T Woor (Suffolk Stroke Review Project Board)
More informationCommunity Health Services in Bristol Community Learning Disabilities Team
Community Health Services in Bristol 2014 Community Learning Disabilities Team This provides specialist community based services for adults with learning difficulties and help to promote equal access to
More informationPage 1 of 18. Summary of Oxfordshire Safeguarding Adults Procedures
Page 1 of 18 Summary of Oxfordshire Safeguarding Adults Procedures Page 2 of 18 Introduction This part of the procedures sets out clear expectations regarding the standards roles and responsibilities of
More informationBristol CCG North Somerset CGG South Gloucestershire CCG. Draft Commissioning Intentions for 2017/2018 and 2018/2019
Bristol CCG North Somerset CGG South Gloucestershire CCG Draft Commissioning Intentions for 2017/2018 and 2018/2019 Programme Area Key intention Primary and community care Sustainable primary care Implement
More informationAdmiral Nurse Band 7. Job Description
Admiral Nurse Band 7 Job Description Job Title: Admiral Nurse Clinical Lead Grade: Band 7 Location: Brighton Hours: 37.5 Managerially accountable to: Professionally responsible to: Service Manager Dementia
More informationJOB DESCRIPTION. Deputy Director of Nursing - Tissue Viability. Director of Nursing. Tissue Viability Support Tissue Viability Nurse
JOB DESCRIPTION Job Title: Reporting to (title): Tissue Viability Nurse Specialist Deputy Director of Nursing - Tissue Viability Professionally Accountable to (title): Responsible for Supervising (if appropriate):
More informationAgenda Item: REPORT TO PUBLIC BOARD MEETING 31 May 2012
Agenda Item: 5.1.1 REPORT TO PUBLIC BOARD MEETING 31 May 2012 Title Lead Director Author(s) Purpose Previously considered by Ratification of the Strategy for the Care of Older People Siobhan Jordan, Director
More informationEnd of Life Care Strategy
End of Life Care Strategy 2016-2020 Foreword Southern Health NHS Foundation Trust is committed to providing the highest quality care for patients, their families and carers. Therefore, I am pleased to
More informationJOB DESCRIPTION. FOR THE POST OF Rotational Band 5 Physiotherapist AT BLACKPOOL TEACHING HOSPITALS NHS FOUNDATION TRUST
JOB DESCRIPTION FOR THE POST OF Rotational Band 5 Physiotherapist AT BLACKPOOL TEACHING HOSPITALS NHS FOUNDATION TRUST JOB TITLE: Rotational Physiotherapist BAND: Band 5 RESPONSIBLE TO: Hospital Physiotherapy
More informationTransforming musculoskeletal and orthopaedic elective care services
Transforming musculoskeletal and orthopaedic elective care services Case studies About these Further Equality and health inequalities Promoting equality and addressing health inequalities are at the heart
More informationOur five year plan to improve health and wellbeing in Portsmouth
Our five year plan to improve health and wellbeing in Portsmouth Contents Page 3 Page 4 Page 5 A Message from Dr Jim Hogan Who we are What we do Page 6 Page 7 Page 10 Who we work with Why do we need a
More informationHospital Discharge and Transfer Guidance. Choice, Responsiveness, Integration & Shared Care
Hospital Discharge and Transfer Guidance Choice, Responsiveness, Integration & Shared Care Worcestershire Mental Health Partnership NHS Trust Information Reader Box Document Type: Document Purpose: Unique
More informationWelcome to our latest newsletter
Welcome to our latest newsletter In this edition we update you on the development of services, including new community clinics and foot and ankle pathways; introduce our new Interim Clinical Director,
More informationTHE ROLE OF COMMUNITY MENTAL HEALTH TEAMS IN DELIVERING COMMUNITY MENTAL HEALTH SERVICES
THE ROLE OF COMMUNITY MENTAL HEALTH TEAMS IN DELIVERING COMMUNITY MENTAL HEALTH SERVICES Interim Policy Implementation Guidance and Standards [July 2010] - 1 - CONTENTS 1. Introduction... 3 2. The guiding
More informationBromley CCG Quality Framework: Procurement/ Contracting/ Contract monitoring Nov 2014
Bromley CCG Quality Framework: Procurement/ Contracting/ Contract monitoring Nov 2014 This framework has been developed within the Quality, Patient Safety and Governance directorate to support staff working
More informationBusiness Case Advanced Physiotherapy Practitioners in Primary Care
1 Business Case Advanced Physiotherapy Practitioners in Primary Care 1.0 Introduction This scheme supports the sustainability of primary care and the move towards a first line prudent multi-professional
More informationBARNSLEY CHILD AND ADOLESCENT MENTAL HEALTH SERVICE (CAMHS) CHILDREN IN CARE (CiC) PATHWAY
BARNSLEY CHILD AND ADOLESCENT MENTAL HEALTH SERVICE (CAMHS) CHILDREN IN CARE (CiC) PATHWAY Date issued: June 2017 Author: Children in Care Pathway Lead & General Manager In consultation with Children in
More informationSources of evidence [note: you may reference other sources of evidence] Quarterly National Reporting Systems to the SHA on Waiting Times.
PATIENT RIGHTS/PLEDGES Rights/pledges/Actions 1. The NHS commits to provide convenient, easy access to services within waiting times set out in the Handbook to the. The Primary Care Trust has a process
More informationJOB DESCRIPTION. Standards and Compliance. Call Centres - Wakefield, York and South Yorkshire. No management responsibility
JOB DESCRIPTION Position/Title: Clinical Advisor NHS 111 Band: Directorate/Department: Location: Band 5 (Indicative) Standards and Compliance Call Centres - Wakefield, York and South Yorkshire Accountable
More informationA concern means any complaint, claim or reported patient safety incident.
PUTTING THINGS RIGHT ANNUAL REPORT -2017 Introduction The Putting Things Right Annual Report provides information on the progress and performance of Powys Teaching Local Health Board (hereafter, the health
More informationReferral to Treatment (RTT) Access Policy
General Referral to Treatment (RTT) Access Policy This is a controlled document and whilst this document may be printed, the electronic version posted on the intranet/shared drive is the controlled copy.
More informationEnclosures Appendix 1: Annual Director of Public Health Report 2015 Rachel Wells Consultant in Public Health
Title Health and Wellbeing Board 21 January 2016 The Five Ways to Mental Wellbeing in Barnet: The Annual Report of the Director of Public Health (2015) Report of Director of Public Health Wards All Status
More informationSCHEDULE 2 THE SERVICES Service Specifications
SCHEDULE 2 THE SERVICES Service Specifications Service Specification No Service ParaDoc Commissioner City and Hackney CCG Commissioner Lead Leah Herridge Provider CHUHSE Provider Lead Date of Review September
More informationHealth Care Support Worker. Job description
Health Care Support Worker Job description Date: December 2015 Context Barts Health NHS Trust is one of Britain s leading healthcare providers and the largest trust in the NHS. It was created on 1 April
More informationThe NHS Constitution
2 The NHS Constitution The NHS belongs to the people. It is there to improve our health and wellbeing, supporting us to keep mentally and physically well, to get better when we are ill and, when we cannot
More informationAdult Social Care Assessment & care management In-house care services
Adult Social Care Assessment & care management In-house care services Service Plan 2015/16 Date 19/03/15 Final Directorate: Education Health and Social Care 1. Introduction Policy Context The Adult Social
More informationNHS Buckinghamshire Musculoskeletal Integrated Care Service (MusIC) Referral guide
NHS Buckinghamshire Musculoskeletal Integrated Care Service (MusIC) Referral guide NHS Buckinghamshire Musculoskeletal Integrated Care Service (MusIC) Care UK has been contracted by NHS Buckinghamshire
More informationClinical Strategy
Clinical Strategy 2012-2017 www.hacw.nhs.uk CLINICAL STRATEGY 2012-2017 Our Clinical Strategy describes how we are going to deliver high quality care in response to patient and carer feedback and commissioner
More informationSeven day hospital services: case study. South Warwickshire NHS Foundation Trust
Seven day hospital services: case study South Warwickshire NHS Foundation Trust March 2018 We support providers to give patients safe, high quality, compassionate care within local health systems that
More informationCommittee is requested to action as follows: Richard Walker. Dylan Williams
BetsiCadwaladrUniversityHealthBoard Committee Paper 17.11.14 Item IG14_60 NameofCommittee: Subject: Summary or IssuesofSignificance StrategicTheme/Priority / Valuesaddressedbythispaper Information Governance
More informationPolicy for Patient Access
Policy for Patient Access DOCUMENT CONTROL Revision Date Old Version 10/12/2014 1.0 01/07/2016 1.1 30/04/17 1.2 Amendment General Management Review General Management Review General Management Review Authored
More informationFrequently Asked Questions (FAQs) About Sharing Information for Patients
Frequently Asked Questions (FAQs) About Sharing Information for Patients Introduction The FAQs answer frequently asked questions on how organisations working for the NHS share medical records to support
More informationOur next phase of regulation A more targeted, responsive and collaborative approach
Consultation Our next phase of regulation A more targeted, responsive and collaborative approach Cross-sector and NHS trusts December 2016 Contents Foreword...3 Introduction...4 1. Regulating new models
More informationNHS Standard Contract (Accountable Care Models) [(fully integrated)] [(partially integrated)] 2017/18 and 2018/19 Service Conditions
NHS Standard Contract (Accountable Care Models) [(fully integrated)] [(partially integrated)] 2017/18 and 2018/19 Service Conditions NHS Standard Contract (Accountable Care Models) 2017/18 and 2018/19
More informationO1 Readiness. O2 Implementation. O3 Success A FRAMEWORK TO EVALUATE MUSCULOSKELETAL MODELS OF CARE
FOR MUSCULOSKELETAL HEALTH O1 Readiness O2 Implementation O3 Success A FRAMEWORK TO EVALUATE MUSCULOSKELETAL MODELS OF CARE GLOBAL ALLIANCE SUPPORTING ORGANISATIONS The following organisations publicly
More informationThis procedural document supersedes the previous procedural documents for Policy for the Management of Patients/Clients Access to Services
Patient Access Policy November 2013 This procedural document supersedes the previous procedural documents for Policy for the Management of Patients/Clients Access to Services Version: 1.0 Policy reference
More informationBoard of Directors Meeting
Board of Directors Meeting Date: 30 July 2008 Agenda item: 10.2, Part 1 Title: Prepared by: Presented by: Action required: Elaine Hobson, Director of Operations Elaine Hobson, Director of Operations The
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. CARE Fertility (Northampton) Limited 67 The Avenue, Cliftonville,
More information18 Weeks Referral to Treatment Guidance (Access Policy)
18 Weeks Referral to Treatment Guidance (Access Policy) CATEGORY: Guidelines CLASSIFICATION: Clinical PURPOSE: To provide guidance on the management of the 18 week referral to treatment pathway Controlled
More informationMulti-Agency Safeguarding Competency Framework
Multi-Agency Safeguarding Competency Framework Page 1 Introduction This competency framework has been developed in consultation with safeguarding representatives and is approved by Wirral s Safeguarding
More informationA National Model of Care for Paediatric Healthcare Services in Ireland Chapter 4: Vision for Paediatric Health Services
A National Model of Care for Paediatric Healthcare Services in Ireland Chapter 4: Vision for Paediatric Health Services Clinical Strategy and Programmes Division Vision for Paediatric Health Services Introduction
More informationEDS 2. Making sure that everyone counts Initial Self-Assessment
EDS 2 Making sure that everyone counts Initial Self-Assessment Equality Delivery System for the NHS EDS2 Summary Report Implementation of the Equality Delivery System EDS2 is a requirement on both NHS
More informationPENRYN COLLEGE. Intimate and Personal Care Policy
PENRYN COLLEGE Intimate and Personal Care Policy Approved by: Student and Curriculum Committee December 2015 Student and Curriculum Committee January 2017 Responsible SLT member: John Harvey To be reviewed:
More informationJOB DESCRIPTION. Debbie Grey, Assistant Director, ESCAN
JOB DESCRIPTION Job Title: Division/Department: Responsible to: Paediatric Occupational Therapist Community Services Ealing Ealing Paediatric Occupational Therapy Service Professional and Clinical to Band
More informationIndicators for the Delivery of Safe, Effective and Compassionate Person Centred Service
Inspections of Mental Health Hospitals and Mental Health Hospitals for People with a Learning Disability Indicators for the Delivery of Safe, Effective and Compassionate Person Centred Service 1 Our Vision,
More informationPatient Experience Strategy
Patient Experience Strategy 2013 2018 V1.0 May 2013 Graham Nice Chief Nurse Putting excellent community care at the heart of the NHS Page 1 of 26 CONTENTS INTRODUCTION 3 PURPOSE, BACKGROUND AND NATIONAL
More informationImproving Mental Health Services in Bath & North East Somerset
Improving Mental Health Services in Bath & North East Somerset Andy Sylvester Executive Director of Operations Welcome & Introductions Housekeeping Format of the day Presentations Questions and answers
More informationSouth Powys Cluster Plan
South Powys Cluster Plan 2016-17 The Cluster Network Development Domain with the Quality & Outcomes Framework supports medical practices to work collaboratively to: Understand local health needs and priorities
More informationMSK AHP REFERRAL HUB (ADMIN)
This SOP supersedes all previous versions. Review Interval: Quarterly until further notice Prepared by: Name Ruth Currie Senga Cree Job Title Acting Physiotherapy MSK Manager Head and Professional Lead
More informationAdmiral Nurse Standards
Admiral Nurse Standards Foreword The last few years have seen many new government directives and policy initiatives. Plans for enhancing the quality of care in the NHS have been built around national standards
More informationChapter 2. At a glance. What is health coaching? How is health coaching defined?
Chapter 2 What is health coaching? This chapter describes: What health coaching is and it s applications How health coaching relates to wider systems and programmes of care How health coaching relates
More informationJOB DESCRIPTION. Lead Haematology/Chemotherapy Clinical Nurse Specialist Head of Nursing Medicine
JOB DESCRIPTION Job Title: Department: Medicine - Haematology Day Care Unit Reports to: Lead Haematology/Chemotherapy Clinical Nurse Specialist Head of Nursing Medicine Liaises with: Lead Haematology/Chemotherapy
More informationYour Care, Your Future
Your Care, Your Future Update report for partner Boards April 2016 Introduction The following paper has been prepared for the Board members of all Your Care, Your Future partner organisations: NHS Herts
More informationA. Commissioning for Quality and Innovation (CQUIN)
A. Commissioning for Quality and Innovation (CQUIN) CQUIN Table 1: Summary of goals Total fund available: 3,039,000 (estimated, based on 2015/16 baseline) Goal Number 1 2 3 4 5 Goal Name Description of
More informationAyrshire and Arran NHS Board
Paper 12 Ayrshire and Arran NHS Board Monday 9 October 2017 Planned Care Performance Report Author: Fraser Doris, Performance Information Analyst Sponsoring Director: Liz Moore, Director for Acute Services
More information6Cs in social care - mapped to the Care Certificate
- mapped to the Certificate Standard Standard Understand your role Standard Your personal development Standard Duty of care Standard Equality and diversity Standard 5 Work in a person centred way Standard
More informationHigh level guidance to support a shared view of quality in general practice
Regulation of General Practice Programme Board High level guidance to support a shared view of quality in general practice March 2018 Publications Gateway Reference: 07811 This document was produced with
More informationAppendix Five Decision Pathway Pressure Ulcers and safeguarding Adults (A3 format)
Appendix Five Decision Pathway Pressure Ulcers and safeguarding Adults (A3 format) Pressure ulcer is observed. Concern is raised that a person has significant skin damage. Category / Grade 3 and 4 or Multiple
More informationCore Domain You will be able to: You will know and understand: Leadership, Management and Team Working
DEGREE APPRENTICESHIP - REGISTERED NURSE 1 ST0293/01 Occupational Profile: A career in nursing is dynamic and exciting with opportunities to work in a range of different roles as a Registered Nurse. Your
More informationStaff Health and Wellbeing Strategy
Staff Health and Wellbeing Strategy 1. Background Dr Steve Boorman undertook a review of NHS health and wellbeing during 2009 (The NHS Health and Wellbeing Review). He gathered a wealth of evidence of
More information