Resume Tips and Samples

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Dana Jenkins
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Resume Tips and Samples Published by Career Services

edu Harrisburg Campus 717-780-2522 career@hacc.

1 Resume Tips and Samples Published by Career Services Gettysburg Campus Harrisburg Campus Lancaster Campus Lebanon Campus York Campus June 2017

2 Contact information: RESUME CHECKLIST Did you put your name at the top? Is it in a larger font and bolded? Did you use a current address where you can be reached? Did you include a phone number where a message can be left or someone will generally be available to answer the phone? Did you include an appropriate/professional address? Summary OR Objective: OR Summary Did you include profile of skills, qualifications, summary of areas of expertise? Objective Did you write a brief statement indicating the position to which you are applying? Education: Did you name your college/university? Did you list the city and state of your college/university? Did you list your degree? Including major? Have you included the month and/or year of completion of your degree? Do you have GPA information? (3.0 or above) Have you included related courses? Did you also include general electives? Were you involved in any on campus activities or hold leadership positions on campus? Experience: Did you list your position title? Followed by employer, city and state, and dates of experience? Did you use bullets to make important points? Provide at least 3-5 for each position. Did you begin each phrase with a powerful action verb describing your accomplishments? Do you provide brief, detailed statements to showcase the skills you used? Provide good customer service. VS. Offer customers personalized service by taking and processing food orders in a timely manner. Honors/Awards/Activities: Did you list activities that demonstrate important abilities or characteristics in the workforce? Did you remember to prioritize by dates or by relevance? Is this section current and updated? Have you included leadership positions? Formatting and Finalizing: Did you leave at least.5 inch (.75 or 1 inch is preferred) margins on all four sides? Do you have white space? Does important information stand out? Have you used only one font? Is it easy to read? Have you reviewed and revised for spelling errors? Did you look for consistency in punctuation? Have you omitted any personal information including age, marital status, family, etc.?

3 Action Verbs These verbs can be used to describe the experiences or skills you have or simply provide ways to think about some things you have done. They are especially useful in functional and combination formatted resumes. Management Skills interpreted lectured overhauled programmed originated performed recorded retrieved administered mediated remodeled planned screened analyzed negotiated repaired revitalized specified assigned persuaded solved shaped systematized attained promoted upgraded tabulated chaired publicized Helping Skills consolidated reconciled Financial assessed Teaching Skills contracted recruited Skills assisted adapted coordinated spoke administered clarified advised delegated translated allocated coached clarified developed wrote analyzed counseled coached directed appraised demonstrated communicated evaluated Research audited diagnosed coordinated executed Skills balanced educated demystified improved clarified budgeted expedited developed increased collected calculated facilitated enabled organized critiqued computed familiarized encouraged oversaw diagnosed developed guided evaluated planned evaluated forecasted motivated explained prioritized examined managed referred facilitated produced extracted marketed rehabilitated guided recommended identified planned represented informed reviewed inspected projected instructed scheduled interviewed researched Organizational persuaded strengthened investigated Skills set goals supervised organized Creative approved stimulated reviewed Skills arranged trained Communication summarized acted catalogued motivated Skills surveyed conceptualized classified addressed systematized created collated More Verbs arbitrated customized collected achieved arranged Technical designed compiled expanded authored Skills developed dispatched improved collaborated assembled directed executed pioneered convinced built established generated reduced (losses) corresponded calculated fashioned implemented resolved developed computed founded inspected (problems) directed designed illustrated monitored restored drafted devised initiated operated spearheaded edited engineered instituted organized transformed enlisted fabricated integrated prepared formulated maintained introduced processed influenced operated invented purchased

4 Rhonda A. Haccstudent 123 Old Philadelphia Pike Lancaster, PA (717) rhondaahaccstudent@yahoo.com Chronological Resume Objective To obtain full-time employment at ABC Company to utilize skills in social media and publication development to promote and enhance the mission of organization. Education HACC, Central Pennsylvania s Community College Lancaster Campus Associate in Arts - Business Studies GPA: 3.76 Dean s list Fall 2016 and Spring 2017 Member of Phi Theta Kappa Honor Society Treasurer, Student Government Association Fall 2016-present Fall 2014-present Related Courses Business Law, Principles of Marketing, Principles of Management, Accounting I, Advertising, Small Business Management, Computer Software for Business, Effective Speaking, Business Writing Internship Experience Leadership Lancaster Lancaster, PA Spring 2017 Membership Intern Develop recruiting materials for new members including flyers, brochures and social media pages Coordinate new member orientation and update all information in member database Attend professional development seminars with current staff to meet with professionals and discuss how to implement new goals and ideas for new members Work Experience The Children s Place Lancaster, PA October 2016-present Sales Associate Greet customers as they enter store and assist to choose clothing and accessories for their children Maintain orderly cash register area and handle money and credit card processing for every transaction Organize and create unique displays of clothing to market new items in store Skills Proficient use of Microsoft Office (Word, Excel, Power Point), Ability to conduct market research using the internet and online databases, Knowledge of Adobe Illustrator, Creative and motivated worker and learner, Ability to work individually and as team member, Spanish and English speaker.

5 Tomika Jones 123 Orchard Drive Manheim, PA (717) / tjones@hotmail.com Expanded Chronological Resume Qualification Dedicated, customer-focused professional with over ten years of successful Human Service experience. Summary Able to handle multiple projects concurrently, offering self-motivation, enthusiasm, and energy at work. Major strengths include case management, organization, planning/development, and communication. Related Area Agency on Aging - Lancaster, PA Experience Community Services Coordinator 2009-Present - Coordinate Community Service Department programs and activities to improve the quality of life for older adults in a nine-county area - Advocate for, develop and support a strong network of services and resources for seniors and caregivers - Serve as a primary liaison for two County Councils on Aging operating as first point of contact for information and referrals - Conduct orientations for newly appointed Advisory Council Members - Represent organizations at community events and trainings - Responsible for contracting, monitoring, reporting, billing, and budget analysis of over $2,806,000 in Federal and State Funds including Congregate and Home-Delivered Meal Nutrition Programs, Health Promotion and Disease Prevention, Alzheimer s Services, Senior Volunteer, and Transportation Grants - Perform annual on-site administrative and fiscal audit monitoring visits with contract agencies to ensure regulation compliance - Train provider staff on the use of specialized computer software systems to increase proficiency and maximize accurate reporting - Prepare a variety of monthly/quarterly/annual program and fiscal reports for internal audit, service provider outcome measure, project planning, and required state/federal data submissions Crispus Attucks - York, PA Job Developer Coordinated Employment Service Department projects and activities to achieve maximum customer value in a time effective and efficient manner - Initiated and maintained relationships with local employers to assist in recruiting appropriate job- ready applicants - Identified, recruited, screened, and referred candidates for multi-level positions - Interviewed and provided career transition services to job seekers - Assisted customers with online technology/internet job matches - Created marketing materials and updated social media websites for business development - Represented organization at special recruiting/diversity events to inform potential customers of the value and benefit of accessing available services - Compiled employment records for required governmental statistical reports Training More than 140 hours of recent training in topics, such as: Universal Housing Design, Dementia Care, Social Security, Caregiver Issues, Aging in Ohio, Domestic Violence in Later Life, Disaster Plan Development, Alzheimer s Disease, Senior Services Advocacy and Computer Software Training Education Pennsylvania State University Bachelor of Science Psychology Graduated Magna Cum Laude Minor Management Other Activities Penn State Master Gardener York Dispatch/Sunday News Freelance Feature Story Writer

6 Crystal Brown Expanded Chronological Resume 1234 Meadowcreek Lane Columbia, PA * cab12345@hawkmail.hacc.edu Profile Certified and trained as Dental Hygienist. Experience as chair-side Dental Assistant in general and periodontal practices. Ability to easily develop rapport and earn trust with patients. Strong patient assessment and education skills. Training and experience in using dental lasers, probes and scalers. Passion for preventive health care and committed to providing oral health education. Dental Experience SmileBuilderz, Lancaster, PA Dental Hygienist 2014-Present Family Dental, Columbia, PA Dental Hygienist Dr. Dell, Family Dentistry, York, PA Dental Hygienist ( ) Dental Hygienist Clinical Student ( ) Dental Assistant ( ) Education HACC, Central Pennsylvania s Community College Harrisburg Campus Associate in Arts Degree Dental Hygiene, GPA 3.92 Graduated in top 5 % of class Passed state and national exams Past President, HACC Dental Students Association Selected Classes & Training -Infection Control in a Changing World -Advanced Techniques in Root Planning -Periodontal Diseases in Children and Adolescents -Periodontal Screening Record -Techniques in Pain Control -Oral Pathology and Public Oral Health Community Involvement -HACC, Central Pennsylvania s Community College Harrisburg Campus Math & Science Tutor -Big Brothers/Big Sisters of Greater PA Big Sister -American Red Cross Relief Volunteer -Lancaster County Dental Clinic Volunteer

7 BRENT D. MILLER 1234 Willow Lane Lancaster, PA (717) Combination Resume SUMMARY OF QUALIFICATIONS Use radiation safety measures and protection devices in compliance with government regulations for the safety of patients and staff. Explain procedures to patients to ensure safety and comfort during x-ray examinations. Position patients and monitor conditions during the examination, reporting abnormal signs to the radiologist and/or physician. Review and evaluate developed x-rays or computer-generated information to determine if radiographs are satisfactory for diagnosis, without disclosing information to patients. Utilize Agfa and Kodak Computed Radiography systems and General Electric Direct Digital Radiography Systems for processing and transmitting diagnostic images to Picture Archiving Communications Systems. EDUCATION HACC, Central Pennsylvania s Community College Lancaster Campus, Lancaster, PA Associate in Science Degree Radiologic Technology Anticipated graduation August 2018 Achieved Dean s List status Fall 2016, Spring 2017 Member of Phi Theta Kappa, National Honor Society Aug 2015 Present CLINICAL EXPERIENCE Holy Spirit Hospital, Camp Hill, PA Jan 2016 Present Heart of Lancaster Regional Medical Center, Lititz, PA Jan 2015 Dec 2015 Radiological Technology Student Utilize Analog, Direct Digital Radiology, and Computer Radiology X-ray Systems. Perform general diagnostic imaging and fluoroscopy procedures on medical/surgical patients. Perform C-Arm procedures in the operating room and portable X-ray procedures in a patient s room or in the emergency room. PROFESSIONAL HEALTHCARE EXPERIENCE Holy Spirit Hospital, Camp Hill, PA Jan 2014 Present Radiological Aide Perform general diagnostic imaging on outpatient, inpatients and trauma/emergency patients. Manage film library and Radiologists reading areas. Assist Radiographer Technologist and communicate with various healthcare departments, physicians and patients. Memorial Hospital, York, PA Nov 2012 Aug 2013 Unit Clerk Scheduled patients for diagnostic imaging procedures. PROFESSIONAL WORK EXPERIENCE MAC Corporation, PA ( ) Millwork Creek Inc., MD ( ) BMY Industries, PA ( ) Computer Analyst/Programmer Associate Engineer Drafter/Designer

8 RAJESH J. PATEL 123 Spring Circle, Lititz, PA (717) Combination Resume CAREER PROFILE Computer Technician/Field Service Technician/Help Desk Technician Certification backed by pertinent industry experience Ability to manage multiple projects, interface effectively with technical and non-technical staff, and deliver excellent customer service TECHNICAL SKILLS SUMMARY Hardware: -Installation, Configuration, and Upgrading -Diagnosing and Troubleshooting -Basic networking -Fiber Optic and CatSe Cabling Systems -Preventative Maintenance -Configure routers, switches, bridges and hubs Software Applications: -Microsoft Office Languages: -HTML -Flash -Visual Basic -VBScript EDUCATION HACC, Central Pennsylvania s Community College Harrisburg, PA Associate in Applied Science Computer Networking Technology Earned A+ PC Technician certification GPA 3.86 WORK EXPERIENCE AX Systems, Leola, PA 2013-Present Customer Engineering Technician Customer-service and field-maintenance expert for a recognized leader in PC systems and design. Install, maintain, repair, service, and inspect electronic equipment. Provide help-desk support, including client training, real-time remote diagnostics, repair and quality control. Customer feedback revealed 99.8% satisfaction in latest performance review. Sussex Community College, Sussex, MD Help Desk Support (part-time) Set-up equipment for staff and faculty use; ensured proper installation of software and operating system. Answered user inquiries regarding computer software or hardware operation to assist in resolving problems. Installed and performed minor repairs to hardware, software, or peripheral equipment. Reported major hardware/software problems or defective products to IT director for resolution. H.H. Gregg, Rising Sun, MD Sales Associate (electronics department) Answered customer questions about products, prices, warranty and availability. Recommended products to customers, based on customer needs and interests.

9 Ann-Margaret O'Leary, RN 1234 Ocean View Terrace, York, PA (717) Combination Resume (two-page resume) REGISTERED NURSE: Critical Care / Medical / Oncology Dedicated, hardworking Spanish -Bilingual Nurse with 7 years of diverse healthcare experience and recent nursing education/rn certification. Recognized by supervisors, peers, and professors for team orientation, high-level critical-thinking skills, and desire for continuous learning. Record of initiative alerting healthcare team to changing patient status. Exceptional work ethic. HOSPITAL AND CLINIC EXPERIENCE INCLUDES: Monitoring vital signs Administering EKG s and X-Rays Initiating Oxygen Therapy Bathing and tube feeding Administering injections Educating patient and families Training new health care and administrative staff Drawing blood and initiating intravenous lines Assisting MD s with examinations and sterile procedures Communicating patient information to health care team Providing compassionate end of life care Using cardiac monitors/interpreting cardiac rhythm EDUCATION: Associate in Arts Degree - Nursing /RN Certification, May 2013 HACC, Central Pennsylvania s Community College Harrisburg, PA Medical Specialist Course, 2006 Army Medical Department (AMEDD) Center and School, Ft. Sam Houston, TX HEALTHCARE EXPERIENCE: MEDICAL ASSISTANT: MedXpress Urgent Care and Family Clinic, York, PA 2011-present Serve a diverse patient population, beginning with triage and covering a full range of urgent and ongoing care Work cooperatively and collaboratively with physicians and all members of healthcare staff Provide extensive patient education Took on added responsibilities: taking X-rays and EKG s, performing lab work, calling in prescription renewals, and arranging consultations with specialists Selected to train new employees and support the organization of staffing schedules

10 O'Leary, page 2 HEALTHCARE EXPERIENCE (continued): PATIENT CARE ASSISTANT: Community Hospital, York, PA Provided high level of care for patient-monitoring vital signs, bathing, tube feeding patients, communicating patient status to nursing team, and delivering end of life care with empathy and compassion on a combined medical/oncology unit Recognized for ability to identify significant changes in patient status based on observation, intuition, and patient interaction Effectively prioritize patient care during staff shortages, dealing appropriately between patient concerns and complex issues CNA AND UNIT SECRETARY: Memorial Hospital, York, PA Assisted nurses with critically ill patients on an emergency unit Monitored cardiac monitors, interpreted rhythms, and notified nursing staff of rhythm changes, oxygen saturation, respiratory rate and blood pressure As unit secretary, input physician orders into computer, answered phones, and paged physicians MEDICAL SPECIALIST: United States Army Reserves, Miami, FL Provided preventive emergency care including air and land evacuation of injured soldiers Earned EMT certification EMERGENCY MEDICAL TECHNICIAN: Dade County Rescue Squad, Miami, FL VOLUNTEER WORK AND ACTIVITIES: Meals on Wheels, York, PA Volunteer monthly meal delivery Ongoing support with coordinating meals and deliveries 2009-present United Way Campaign, York, PA 2011-present Supported the promotion of United Way campaign raising money with staff for cancer prevention

Resume Writing Guide

Resume Writing Guide What is the Purpose of a Resume? A resume is a marketing tool and is one of the ways to tell your story by presenting your skills, knowledge, and experience to a potential employer