Student Success Program Review Update Financial Aid

Transcription

1 Student Success Program Review Update Financial Aid Program/Service Description: Include Description/Mission Statement/Number of Years at COD/Benefits/Contact (source: Faculty/Dir/Coord/Dean from AUR) Description: The Financial Aid Office is responsible for the administration and disbursement of federal and state financial aid (including grants, work-study and loans), scholarships and enrollment fee waivers. The office assists students with the entire financial aid and scholarship application processes. Awarding financial aid in compliance with all applicable rules and regulations is a top priority. The Financial Aid Office aligns with goal 3 objectives, student and support services. Mission Statement: The mission of the Financial Aid Office at College of the Desert is to provide students with the financial resources needed to complete their academic and career goals and to educate students to be financially responsible and successful individuals. Number of Years at COD: Since Fall 1962 Participants in the program/service receive the following benefits: Receipt of financial aid funds: fee waivers, grants, scholarships, and work-study Private loans Workshops (FAFSA on the web, general financial aid and scholarship) Guidance and assistance regarding financial aid opportunities and programs Contact Person/Title: Kristin Milligan Director of Financial Aid Phone: (760) Carlos A.Maldonado Interm Dean of Enrollment Services Phone: (760) Phone: Office Phone: (760) Fax: (760) Population Served: Include Number/Eligibility (source: Faculty/Dir/Coord/Dean - from AUR) Number of Students Served: ,294 6,520 6,650 7,030 7,527 8,305 8,881 9,340 9,195 The Board of Governor s (BOG) Fee Waivers constitutes the largest financial aid program at COD. This is a common, although not complete measurement of the # of students actually served by the Financial Aid Office during a given year. This number does not include prospective students or students who did not complete documentation to be awarded the BOG Fee Waiver and/or Pell Grant. Although College of the Desert has increased in enrollments, the Loss of BOG Fee Waiver started Fall The Financial Aid Department did see a decrease in eligible students due to the new regulations. Eligibility Requirements: Students may qualify for financial aid by completing the Free Aplication for Federal Student Aid (FAFSA), California Dream Act (CADA), and/or the BOG Fee Waiver Application. FTES Generated (if applicable): N/A Desribe how Program/Service align with and contributes to the College s Mission: College of the Desert provides excellent educational programs in basic skills, career and technical education, certificate, transfer preparation, associate degrees, noncredit and distance education, which are continuously

2 evaluated and improved. Our programs and services contribute to the success, learning and achievement of our diverse students and the vitality of the Desert Community College District, surrounding areas and beyond. Institutional Outcomes Program/Service Supports (Check all that apply). Source: College Catalog section Who are we? Critical Thinking and Communication 1. Apply principles of logic to problem solve and reason with a fair and open mind. 2. Compose and present structured texts in a variety of oral and written forms according to purpose, audience, and occasion with implementation of thesis, supporting details, and idea development. 3. Apply standard conventions in grammar, mechanics, usage, and punctuation. 4. Appreciate diversity as it is expressed in multiple disciplines and across various cultures through reading, speaking, and writing. 5. Conduct research, gather and evaluate appropriate information, organize evidence into oral and written presentation, using proper MLA, APA, and other discipline-specific formats to cite sources. 6. Summarize, analyze, and interpret oral and written texts, with the ability to identify assumptions and differentiate fact from opinion. 7. Utilizing various communication modalities, display creative expression, original thinking, and symbolic discourse. Scientific Inquiry 1. Identify components of the scientific method. 2. Collect and analyze data. Skills of data collection include an understanding of the notion of hypothesis testing and specific methods of inquiry such as experimentation and systematic observation. 3. Predict outcomes utilizing scientific inquiry: using evidence and assertions determine which conclusions logically follow from a body of quantitative and qualitative data. 4. Analyze quantitative and qualitative information to make decisions, judgments, and pose questions. 5. Recognize the utility of the scientific method and its application to real life situations and natural phenomena. Global Citizenship Scientific & Technological Literacy 1. Synthesize, interpret, and infer, utilizing information, data, and experience to solve problems, innovate, and explore solutions. 2. Utilize quantitative expression in a variety of contexts. These would include units of measurement, visual representations, and scales and distributions. 3. Produce oral and written information in various modes and media, using technology such as computers, the Internet, and library databases. Ethical Behavior 1. Integrate universally accepted values such as honesty, responsibility, respect, fairness, courage, and compassion into judgments and decision-making. 2. Apply ethical reasoning to contemporary issues and moral dilemmas. 3. Appreciate the complexity of global relationships between self and others, as well as self and the environment.

3 4. Exhibit respect for self and others. Aesthetics 1. Apply and relate theories of aesthetics to everyday life. 2. Utilize the creative process to explain universal values such as beauty and truth. 3. Apply imagination to artistic expression. 4. Value appearance in terms of how pleasing it is in movement, form, and function. Personal and Professional Development 1. Self-evaluate knowledge, skills, and abilities. 2. Develop realistic goals. 3. Display habits of intellectual exploration, personal responsibility, and physical well being. 4. Demonstrate an understanding of ethical issues to make sound judgments and decisions. 5. Value diverse cultures and populations. 6. Value the feedback of others. Program/Service Specific Outcomes Student Learning Outcome: 1. Through target marketing and outreach, full-time College of the Desert students will demonstrate an understanding of the financial aid process. (SAO/SLO) 2. The Financial Aid office will conduct/host Info tables, inreach events, social media and promote college events to increase financial aid awareness within COD and the local community (SAO) 3. Students will demonstrate an increased knowledge of the FAFSA application, Scholarship application Financial aid deadline and disbursement dates, and Satisfactory Academic Progress. (SLO) Assess Sem/Yr Fall 2015 Analyze, Report and Discuss Sem/Yr Spring 2016 Dialogue and Implement Changes Sem/Yr Fall 2016 Next Assessment Sem/Yr Spring a) Student Service/ Learning Outcome(s) SSOs/SLOs 1b) Program Outcome(s) (POs) aligned with course outcome. Select one or more from PO list below. Through increased outreach efforts, full-time College of the Desert students will demonstrate an understanding of the financial aid process. 3. Self-Sufficiency and Independent Learning Students utilizing this program/service will demonstrate an ability to:

4 3.1 Identify and utilize services, programs, and resources to become life-long learners including, but not limited to: Financial Aid Scholarship information 1c) Institutional Outcome(s) (IOs) aligned with course or program outcome. 1. Personal and Professional Development 1. Self-evaluate knowledge, skills, and abilities. 2. Develop realistic goals. 3. Display habits of intellectual exploration, personal responsibility, and physical well being. 4. Demonstrate an understanding of ethical issues to make sound judgments and decisions. 5. Value diverse cultures and populations. 6. Value the feedback of others. 2) Identify Assessment Tool(s) to implement Reporting on the amount of students that completed their FAFSA Application prior to the March 2 nd deadline in the year vs year. The Financial Aid Department made efforts to increase student awareness on the March 2 nd deadline. 3a) Expected level of achievement (Refer to rubric) 3a) Expectation of students being able to recognize available resources, to answer questions they have regarding applying for financial aid and their financial aid status including the Financial Aid Office website, Financial Aid Office outreach/inreach events and s sent to students to apply for the FAFSA Application. 3b) Actual results 3b) After running the data in Informer, it appears that the Financial Aid Department was able to increase student s knowledge of the March 2 nd deadline. Our records indicate for the year we had 13,318 applications turned in and in we had 13,623 turned in by the March 2 nd deadline. 4) Explain how collected data was analyzed and evaluated. Report was ran in Colleague for amount of students that completed the FAFSA Application by March 2 nd, 2014 vs. March 2 nd, 2015 deadline to show improved outreach efforts on the college s behalf. The Financial Aid Office completed outreach efforts to ensure students were informed to complete their FAFSA Application by the March 2 nd deadline.

5 5) Identify gaps between expected and actual results. 6) Document results and outline needed changes.g A greater percentage of students need to recognize that completing the FAFSA by the March 2 nd deadline will help them avoid missing deadlines, thereby maximizing the amount of aid for which they are eligible. Outreach to local high school (and continuation school) students and counselors should aid in increasing the overall awareness that students should complete an FAFSA application before the March 2 nd deadline. Training and letters for counselors and workshops for students are the preferred means to increase the level of awareness. In order to educate students further on utilizing all of the available resources for financial aid information, including checking student financial aid status, the Financial Aid Office s will continue its outreach efforts and expand its methods of communicating with students more consistently thru the use of FaceBook, COD Homepage, department website, notifications, information tables and in collaboration with other departments outreach efforts to their student populations (e.g. new student orientation and probation classes). PROGRAM OUTCOMES (POs) STUDENT SUPPORT SERVICES (corresponds to 1b above): 1. Personal Development and Responsibility Students utilizing this program/service will demonstrate an ability to: 1.1. Display habits of intellectual exploration, personal responsibility, and physical well being Develop individual responsibility, personal integrity, and respect for diverse people and cultures Value and accept people with different cultural and linguistic backgrounds and abilities Understand ethical issues to make sound judgments and decisions. 2. Self-Awareness, Self-Understanding, and Self-Advocacy Students utilizing this program/service will demonstrate ability to: 2.1 Evaluate their knowledge, skills, and abilities. 2.2 Display three components of an effective self-advocate: self knowledge define their own needs the ability to get what they need. 2.3 Develop realistic goals. 2.4 Appreciate the value of feedback. 2.5 Adapt to challenging situations. 2.6 Recognize that knowledge is the key to self-advocacy. 2.7 Teach the people around them.

6 3. Self-Sufficiency and Independent Learning Students utilizing this program/service will demonstrate an ability to: 3.2 Identify and utilize services, programs, and resources to become life-long learners including, but not limited to: Study/Learning Labs Supplemental Instruction Computer-aided tutorials/instruction Learning Communities Student Development Courses Tutorial Assistance Counseling Services Special Programs for Student Success Admissions and Records Business Services Financial Aid Scholarship information Career/Transfer Center Resources INSTITUTIONAL OUTCOMES (IOs) (corresponds to 1c above): 1. Personal and Professional Development 1. Self-evaluate knowledge, skills, and abilities. 2. Develop realistic goals. 3. Display habits of intellectual exploration, personal responsibility, and physical well being. 4. Demonstrate an understanding of ethical issues to make sound judgments and decisions. 5. Value diverse cultures and populations. 6. Value the feedback of others. 4.Critical Thinking and Communication 1. Apply principles of logic to problem solve and reason with a fair and open mind. 2. Compose and present structured texts in a variety of oral and written forms according to purpose, audience, and occasion with implementation of thesis, supporting details and idea development. 3. Apply standard conventions in grammar, mechanics, usage and punctuation. 4. Appreciate diversity as it is expressed in multiple disciplines and across various cultures through reading, speaking and writing. 5. Conduct research, gather and evaluate appropriate information, organize evidence into oral and written presentation, using proper MLA, APA, and other discipline-specific formats to cite sources. 6. Summarize, analyze, and interpret oral and written texts, with the ability to identify assumptions and differentiate fact from opinion. 7. Utilizing various communication modalities, display creative expression, original thinking, and symbolic discourse. 5.Global Citizenship 5a.Scientific & Technological Literacy 1. Synthesize, interpret, and infer, utilizing information, data, and experience to solve problems, innovate, and explore solutions. 2. Produce oral and written information in various modes and media, using technology such as computers, the Internet, and library databases. 5b.Ethical Behavior

7 1. Integrate universally accepted values such as honesty, responsibility, respect, fairness, courage and compassion into judgments and decision-making. 2. Apply ethical reasoning to contemporary issues and moral dilemmas. 3. Appreciate the complexity of global relationships between self and others, as well as self and the environment. 4. Exhibit respect for self and others. Program Requirements from outside agencies (source: Faculty/Dir/Coord/Dean) The Financial Aid Office serves as a clearinghouse for all financial aid received by students at the College and works with multiple outside organizations that regulate a variety of the Office s program requirements. The U. S. Department of Education and the Title IV regulations comprise regulatory bills that are passed annually which the Financial Aid Office must remain in compliance with at all times. The California Student Aid Commission, as the agency responsible for the delivery of Cal Grants, also has regulations the College must follow as well as the Community College Chancellor s Office with respect to the BOG Fee Waiver. Additionally, there are many private and public organizations that provide funding criteria for students attending College of the Desert with scholarships, grants and loans. RESOURCES Staffing for Program/Service: Include Funding Budget Level/Current Staffing Level (source: Faculty/ Dir/Coord/Dean) Funding/Budget Level: Categorical/Restricted: (BFAP funding - State) Salaries & Benefits $356, Discretionary Costs $14, Total Categorical/Restricted Funds $370, Pell ACA Account: Salaries & Benefits* $12, Discretionary Costs $40, Total ACA Funds $52, General Fund: Salaries & Benefits* $592, Discretionary Costs $14, Total General Funds $606, TOTAL GENERAL & RESTRICTED & Pell ACA $1, *Includes Financial Aid Director and 50% funding of Dean of Enrollment Services. Position # FT/PT Funding Source Director 1 FT 100% District Lead Financial Aid Specialist 1 FT 100% District Senior Financial Aid Specialists 5 FT 4.5 Positions 100% Categorical/20% Position Pell ACA

8 Financial Aid Specialist 2 FT 100% District Scholarship Specialist 1 FT 100% District Facilities (source: Faculty/ Dir/Coord/Dean) List of all facilities (Please indicate if any of these were added last year): The Financial Aid Office is located on the 2 nd floor of the Donald and Peggy Cravens Student Services Center and shares the same area with the Admissions and Records, and Adult Basic Education staff. The Financial Aid Office (Indio) was added Spring 2016 to the 2 nd floor at the Indio. The Financial Aid Office (Mecca) was added Spring ) Assessment of adequacy of current facilities: The Financial Aid Office in the CSSC building offers adequate privacy for students and affords the staff a professional and secure setting in which to conduct business. The Financial Aid office is not conducive to long lines and is in need of a student self service area that can be shared with A&R to complete the FAFSA, scan documents, and complete the Admissions Application. Equipment and Supplies (source: Faculty/ Dir/Coord/Dean) 15 Computers and 25 monitors 10 Printers 14 Cisco Phones 4 Web Cameras 4 Headsets 6 Scanners 1 Surface PRO 2 Fax Machines (shared with Admissions and Records) 1 Data Projector 1 Copier/Printer/Scanner (shared with Admissions and Records) 2 Shredders (shared with Admissions and Records) Summary- Narrative Interpretation (source: Faculty/Dir/Coord/Dean) Staffing for Program/Service: N/A Funding/Budget: N/A GOALS/ACHIEVEMENTS/CHALLENGES Program/Service Goal Summary for year (source: Faculty/Dir/Coord/Dean) 1. Train staff on Laserfische scanning. In progress 2. Increase staff training on aministering federal and state financial aid. Ongoing 3. Implement FATV and GetSAP to give students a 24/7 resource on completing their financial aid processes. Met 4. Research how to submit batch awarding for Cal Grant. Met 5. Increase Full Time Student Success Grant recpients. Met

9 6. Develop a SAP Appeal committee comprised of staff and faculty (counselors) to review and make decisions. In progress 7. Update the Donor pages on Academic Works. In progress 8. Increase Foundation scholarship applications. In progress 9. Revamp the Academic Works setup for an easier application and awarding process. In progress Program/Service Accomplishments for year (source: Faculty/Dir/Coord/Dean) 1. Implemented FATV to give students a 24/7 resource on completing their financial aid processes which aligns with the Strategic Master Plan 1.1 initiative and Educational Master Plan Goal Worked with IT, and Fiscal Services for implementation of C399: system set up and correspondence. 3. Increased Full Time Student Success Grant recipients through outreach and online materials which aligns with the Educational Master Plan Goal Implemented a process for C399 to ensure our system captured students that required additional documentation to clear their account. 5. Worked with IT to develop enhancements to the student self service portal, including but not limited to, satisfactory academic progress improvements, and award letter clarity for our students which aligns with the Strategic Master Plan 1.1 initiative and the Educational Master Plan Goal Worked with IT to develop the system set up for AB801, homeless youth initiative which aligns with the Strategic Maseter Plan 1.1 initiative and Educational Master Plan Goal Worked with IT, and Fiscal Services for set up of Aide like a Paycheck vision, switching disbursements from 2 disbursements per term, to 3 disbursements per term which aligns with the Strategic Master Plan 1.1 initiative and the Educational Master Plan Goal Worked with IT to identify batch awarding process for Cal Grant and to be able to determine students whos income was not identified with the California Student Aid Commission. 9. Worked with IT to batch processes in Colleague on the process handler for automated processes in the department. Student Success Data -Program/Service (source: Office of Institutional Research) Federal PELL Grant* $15,752,462 Federal SEOG Grant $221,500 Federal Work-Study $222,132 Federal Student Loans $0 State BOG Fee Waiver $7,352,420 State Cal Grant Program (B & C) $1,840,951 State Chaffee Grant $47,254 FSSG $500,214 Foundation (Institutional) Scholarships $272,209 Outside Scholarships $464,520 Osher $35,500 EOPS $155,850 CARE S107,325 CalWorks Grant $20,100 Bureau of Indian Affairs $19,802 Other Grant: non-instituional source $61,098 Private Loans $193,327

10 Alumni Work-Study $135,000 Other Work-Study (CalWORKS)** $26,272 Total $27,427,936 Program/Service Challenges: (source: Faculty/Dir/Coord/Dean) The Financial Aid Office has continued to process student files and information in a timely manner. Continued improvements in processing and meeting service demands will be met with an Outreach Specialist-Financial Aid, Counselor, and implementing the Q-Less software. Program/Service Objectives/Goals for (source: Faculty/Dir/Coord/Dean) 1. Increase staff and student training on aministering federal and state financial aid. 2. Work with IT, and Fiscal Services for implementation of Year Round Pell: Promotion, outreach, and system set up which aligns with the Educational Master Plan Goal Work with IT to implement GetSAP on the orientation hub which aligns with the Strategic Master Plan initiative 1.1 and the Educational Master Plan Goal Work with Counseling, and Fiscal Services for implementation of the Completion Grant: Promotion, outreach, and system set up which aligns with the Strategic Master Plan 1.1 initiative and the Educational Master Plan Goal Work with Edge, IT, and Fiscal Services for implementation for pledge awarding. 6. Work with AMI/Laserfishe to develop a BOG Appeal Folder, SAP Appeal Folder, and Scholarship Folder to ensure more streamlined processes in the department. 7. Increase Foundation scholarship applications by completing more outeach and informational workshops for the scholarship application which aligns with the Educational Master Plan Goal Increase Financial Aid Awareness and recipients for federal and state funding through a series of outreach and communication to our students which aligns with the Strategic Master Plan 1.1 and the Eduational Master Plan goal 3.1. Program/Service Objectives/Goals for (source: Faculty/Dir/Coord/Dean) 1. Work with AMI/Laserfische on auto-purge of financial aid documents once the financial aid department has met retention requirements with the Department of Education. 2. Work with IT in reviewing softwares or processes for auto-verification to give financial aid staff more time for one-on-one financial aid assistance with students which aligns with the Strategic Master Plan 1.1 and the Educational Master Plan Develop a SAP Appeal committee comprised of staff and faculty (counselors) to review and make SAP Appeal approvals and denials for the college which aligns with the Strategic Master Plan 1.1 and the Educational Maseter Plan Revamp the Academic Works setup for an easier application and scholarship awarding process which aligns with the Educational Master Plan Goal 3.1. Completed By: Kristin Milligan Date: 9/8/17

11 Program Name: Financial Aid Department PROGRAM REVIEW UPDATE 1. Staff Needs NEW OR REPLACEMENT STAFF (Administrator, Faculty or Classified) 1 List Staff Positions Needed for the upcoming Academic Year. Please justify and explain each faculty request based on rubric criteria for your college. Place titles on list in order (rank) or importance. 1. Part-time Financial Aid Counselor PD Campus (1) The Financial Aid Department is in need of a counselor to assit with the Completion Grant Program that was rolled out summer, Acording to MIS data from the year, a counselor could assit up to 749 students with a comprehensive student educational plan, and would be responsible to track each individual student, every semester, to ensure they are taking the correct courses, and meeting PACE to remain eligible in the program. 2. Part-time Outreach Specialist-Financial Aid-PD Campus (1) The Financial Aid Department at College of the Desert hosts on average 100 financial aid workshops per year. With the new pledge program, and earlier FAFSA/Dream Act Application, the Financial Aid Office is receiving an increased amount of requests. This individual would be able to support successful delivery of financial aid material at inreach and outreach events. SLO assessment cycle shows more students completed their FAFSA Application by the March 2 nd, deadline with financial aid outreach efforts. 3. Part-time Financial Aid Specialists Indio campus (1) The Financial Aid Department at College of the Desert is in need of an additional part time Financial Aid Specialist to accomodate the college in a pattern of growth and the need to support our growing population at the Indio campus. 4. Part-time Financial Aid Specialists PD campus (1) The Financial Aid Department at College of the Desert is in need of an additional part time Financial Aid Specialist to accomodate the college in a pattern of growth and the need to support our growing population at the P campus. Indicate (N) = New or Annual TCP* (R) = Replacement N $80,998 N $51,024 N $43,182 N $43,182 1 If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the reason section of this form.

12 5. 6. * TCP = Total Cost of Position for one year is the cost of an average salary plus benefits for an individual. New positions (not replacement positions) also require space and equipment. Please speak with your college Business Officer to obtain accurate cost estimates. Please be sure to add related office space, equipment and other needs for new positions to the appropriate form and mention the link to the position. Please complete this form for New Classified Staff only. All replacement staff must be filled per Article I, Section C of the California School Employees Association (CSEA) contract.

13 Program Name: Financial Aid Department Equipment (excluding technology) Needs Not Covered by Current Budget 2 List Equipment or Equipment Repair Needed for the upcoming academic year. Please list/summarize the needs of your unit on your college below. Please be as specific and as brief as possible. Place items on list in order (rank) or importance. 1. Q-Less Q-Less would reduce financial aid lines, allow our department to improve the student s financial aid experience, and give our staff an opportunity advance disbursement processing timelines. 2. Scanner Senior Financial Aid Representatives, Scholarship Specialist and Financial Aid Director need access to scan documents into Laserfische for processing. 3. *Indicate whether Equipment is for (I) = Instructional or (N) = Non- Instructional purposes N Cost per item $1.00 per FTES Annual TCO** Number Total Cost of Requested Request 9,000 $9,000 N $ $2, * Instructional Equipment is defined as equipment purchased for instructional activities involving presentation and/or hands-on experience to enhance student learning and skills development (i.e. desk for student or faculty use). Non-Instructional Equipment is defined as tangible district property of a more or less permanent nature that cannot be easily lost, stolen or destroyed; but which replaces, modernizes, or expands an existing instructional program. Furniture and computer software, which is an integral and necessary component for the use of other specific instructional equipment, may be included (i.e. desk for office staff). ** TCO = Total Cost of Ownership for one year is the cost of an average cost for one year. Please speak with your college Business Officer to obtain accurate cost estimates. Please be sure to check with your department chair to clarify what you current budget allotment are. If equipment needs are linked to a position please be sure to mention that linkage. 2 If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the reason section of this form.

14 Program Name: Financial Aid Department 2. Technology (Computers and equipment attached to them) ++ Needs Not Covered by Current Budget: 3 NOTE: Technology: excludes software, network infrastructure, furniture, and consumables (toner, cartridges, etc.) Annual TCO* EQUIPMENT REQUESTED Place items on list in order (rank) or importance. 1. Usage / Justification New (N) or Replace ment (R)? Program: New (N) or Continuing (C)? Location (i.e. Office, Classroom, etc.) Is there existing Infrastructure? How many users served? Has it been repaired frequently? Cost per item Number Requested Total Cost of Request 2. Usage / Justification 3. Usage / Justification 4. Usage / Justification 5. Usage / Justification * TCO = Total Cost of Ownership for one year is the cost of an average cost for one year. Please speak with your college Business Officer to obtain accurate cost estimates. Please be sure to check with your department chair to clarify what you current budget allotment are. If equipment needs are linked to a position please be sure to mention that linkage. Please speak with your Microsupport Computer Supervisor to obtain accurate cost estimates. ++ Technology is a computer, equipment that attaches to a computer, or equipment that is driven by a computer. Remember to keep in mind your college s prioritization rubrics when justifying your request. 3 If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the justification section of this form.

15 Program Name: Financial Aid Department 3. Facilities Needs Not Covered by Current Building or Remodeling Projects* 4 List Facility Needs for the upcoming academic year. (Remodels, Renovations or added new facilities) Place items on list in order (rank) or importance. Annual TCO* Total Cost of Request 1. N/A * Please contact your college VP of Business or your Director of Facilities, Operations and Maintenance to obtain an accurate cost estimate and to learn if the facilities you need are already in the planning stages. 4 If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the reason section of this form.

16 Program Name: Financial Aid Department 4. Professional or Organizational Development Needs Not Covered by Current Budget* 5 List Professional Development Needs for the upcoming academic year. Reasons might include in response to assessment findings or the need to update skills to comply with state, federal, professional organization requirements or the need to update skills/competencies. Please be as specific and as brief as possible. Some items may not have a cost per se, but reflect the need to spend current staff time differently. Place items on list in order (rank) or importance. 1. CCCSFAAA Conference will be in Palm Springs for the financial aid award year. The CCCSFAAA Conference will advance Senior Financial Aid Specialist s knowledge on the federal, and community college state requirements. 2. Ellucian Conference, located in Southern California for the financial aid award year. The Ellucian Conference will advance the Financial Aid Director & Lead Financial Aid Specailist s knowledge on new updates to colleague and ways to streamline the financial aid software. 3. Cost per item Annual TCO* Number Requested $ $2,100 $ Total Cost of Request $1, *It is recommended that you speak with Human Resources or the Management Association to see if your request can be met with current budget. 5 If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the reason section of this form.

17 Program Name: Financial Aid Department 5. Student Support Services (see definition below**) Services needed by your Program over and above what is currently provided by student services at your college. These needs will be communicated to Student Services at your college 6 List Student Support Services Needs for the upcoming academic year. Please list/summarize the needs of your unit on your college below. Please be as specific and as brief as possible. Not all needs will have a cost, but may require a reallocation of current staff time. 1. N/A **Student Support Services include for example: tutoring, counseling, international students, EOPS, job placement, admissions and records, student assessment (placement), health services, student activities, college safety and police, food services, student financial aid, and matriculation. 6 If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the reason section of this form.

18 Program Name: Financial Aid Department 6. Library Needs Not Covered by Current Library Holdings 7 Needed by the Program over and above what is currently provided. These needs will be communicated to the Library List Library Needs for the upcoming academic year. Please list/summarize the needs of your unit on your college below. Please be as specific and as brief as possible. Place items on list in order (rank) or importance. 1. N/A If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the reason section of this form.

19 Program Name: Financial Aid Department 7. Library Needs Not Covered by Current Library Holdings 8 Needed by the Program over and above what is currently provided. These needs will be communicated to the Library List Library Needs for the upcoming academic year. Please list/summarize the needs of your unit on your college below. Please be as specific and as brief as possible. Place items on list in order (rank) or importance. 1. N/A If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the reason section of this form.

20 Program Name: Financial Aid Department 8. Learning Support Center Services Not Covered by Current budget *. List Learning Support Center Services Needs If your unit is responsible for running a learning support center such as the Writing and Reading Center, the Math Learning Center, Computer lab or similar learning support center please address those needs here. These do not include laboratory components that are required of a course. Place items on list in order (rank) or importance. 1. N/A Total Cost of Requests If the cost is the responsibility of an administrative unit you do not need to list it here. Cost per item Number Requested Total Cost Ongoing (O) or one-time (OT) cost *It is recommended that you speak with your college IMC and/or Lab Coordinators to see if your request can be met within the current budget and to get an estimated cost if new funding is needed.

21 Program Name: Financial Aid Department 9. OTHER NEEDS not covered by current budget 9 List Other Needs that do not fit elsewhere. Please be as specific and as brief as possible. Not all needs will have a cost, but may require a reallocation of current staff time. Place items on list in order (rank) or importance. Cost per item Annual TCO* Number Requested Total Cost of Request 1. N/A Completed by: Date: 9 If your SLO assessment results make clear that particular resources are needed to more effectively serve students please be sure to note that in the reason section of this form.

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