Egyptian National Postal Organization (ENPO) Capacity Building Project Progress Report

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1 Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Egyptian National Postal Organization (ENPO) Progress Report Prepared by: PricewaterhouseCoopers January 20,

2 1. Progress Update ENPO Senior Management had initiated a, with Technical Assistance from the World Bank, in order to be able to identify potential leaders, from within the current human capital of ENPO that would be able to carry forward the ambitious change program undertaken within the organization. An assessment centre was run by PricewaterhouseCoopers Egypt during the period 4-7 June 2007 for a total of 39 candidates with the objective of identifying their current strengths and areas for development. As a result 20 potential leaders were identified. In addition, a performance management program document was developed to further capitalize on the selected individuals and enhance their contribution to the success of ENPO. This document is still draft to be reviewed with the client Based on the assessment centre results, training needs were identified for the 20 potential leaders, and training providers were approached and short listed by PricewaterhouseCoopers and an agreement has been reached with Inter-logics, a UKbased training firm. Next Steps, the Leadership and Change Management training is scheduled to start in February 08. PwC will be involved in the ongoing monitoring of the training s effectiveness and raising monthly reports to ENPO. We have attached a number of documents for your kind attention detailing the work that has been carried out so far and the project s work progress to date, these include the following: - The Assessment Centre Report - Inter-Logics s technical Proposal - Updated Training Schedule Note: Please disregard Figure.2 on page 6 of the Inter-logics Technical Proposal which shows the training schedule, the final schedule and dates are provided in a separate document titled Final Training Schedule. 2. Participants List 2

3 Employees Name Title and Location 1 Adel Abdo Mekhael Dawod Co-Manager - South Sinai 2 Ahmed Abd Elkarim Soliman General Manager Assistant - Damanhour El Behira 3 Ahmed El Moselhy Mohammed Technical Group - Tur-Sinai - South Sinai 4 Ahmed Mahmoud Hassan Nail Marketing Manager - North Sinai Post 5 Ahmed Mohamed Ahmed Abdel Halim Director of Saving Administration - El-Behira Post 6 Ahmed Saber El-Anany Quality Specialist Quality Service Control Section Cairo 7 Amany Ahmed Lotfy Head of Payroll Revision Finance Department Cairo 8 Ayman Shukry Zaki Public Relations Manager - Assuit Post Zone 9 Elyamany Gaber El Sayed Information Centre Manager - Sohag Post Area 10 Gamal Ahmed Mohamed El Garib Financial Affairs Researcher - Cairo Post 11 Hisham Saad Abdel Aziz Database Administrator & Technical Support - Dakahlia 12 Magdy Hosny Sayed Assistant to General Manager - Beni Suef 13 Mohamed Abdel Sattar Abdel Daiem Advisor of the Chairman Office Cairo 14 Mohammad Mahmoud Zain El Dein General Manager Assistant - Damanhour El Behira 15 Mostafa Hamdi Abdel Razek Manager Assiut 16 Mostafa Seliman Sadek Cash Management Manager - Cairo 17 Raed Mena Habeeb Feasibility Study Department Cairo 18 Raef Hassan El Sheikh Director of Projects Planning & Economic Studies Cairo 19 Saad Ali Abdel Khaleq Technichal Support Department - Cairo 3

4 Appendix 1 Final Training Program 4

5 MONTH 2008 ACTIVITY NOTES January WELCOME AND BRIEFING FOR PRE-WORK FOR MODULE 1 PRE-WORKSHOP from Lead Consultant (Dr Tom Boydell) to all participants, outlining the structure of the program and giving the brief for the pre-work Run by local Facilitator (Ms Rasha El- Desouky) January/ February PARTICIPANTS DO PRE- WORK FOR MODULE 1 February MODULE 1: LEADERSHIP AND CHANGE MANAGEMENT Run by Lead Consultant (Dr Tom Boydell) and Co- Consultant (Chris Blantern). Supported by local Facilitator (Ms March PARTICIPANTS DO MODULE 1 ASSIGNMENT AND PRE-WORK FOR MODULE 2 March LEARNING SUPPORT GROUP Run by local Support Facilitator (Ms April 6 to 10 MODULE 2: COMMUNICATING WITH IMPACT and MANAGING PEOPLE (1) Run by Lead Consultant (Dr Tom Boydell) and Support Consultant (Mr Sami Sabet). Supported by Support Facilitator (Ms 5

6 MONTH ACTIVITY NOTES April PARTICIPANTS DO MODULE 2 ASSIGNMENT AND PRE-WORK FOR MODULE 3 May LEARNING SUPPORT GROUP Run by local Support Facilitator (Ms May MODULE 3: CUSTOMER FOCUS, RESULTS ORIENTATION and ATTENTION TO DETAIL Run by Lead Consultant (Dr Tom Boydell). Supported by local Support Facilitator (Ms June PARTICIPANTS DO MODULE 3 ASSIGNMENT AND PRE-WORK FOR MODULE 4 June LEARNING SUPPORT GROUP Run by local Support Facilitator (Ms June 29 To July 3 MODULE 4: PROBLEM SOLVING, DECISION MAKING and PLANNING AND ORGANIZING Run by Lead Consultant (Dr Tom Boydell) and Support Consultant (Mr Sami Sabet). Supported by local Support Facilitator (Ms Rasha El- Desouky) 6

7 MONTH ACTIVITY NOTES July PARTICIPANTS DO MODULE 4 ASSIGNMENT AND PRE-WORK FOR MODULE 5 July LEARNING SUPPORT GROUP Run by local Support Facilitator (Ms August 3-7 MODULE 5: MANAGING PEOPLE (2) and TEAMWORK AND CO- OPERATION Run by Lead Consultant (Dr Tom Boydell) and Co- Consultant (Chris Blantern). Supported by local Support Facilitator (Ms August PARTICIPANTS DO MODULE 5 ASSIGNMENT August PARTICIPANTS WORK ON CHANGE PROJECT August ACTION LEARNING Run by local Support Facilitator (Ms 7

8 MONTH ACTIVITY NOTES September PARTICIPANTS WORK ON CHANGE PROJECT September ACTION LEARNING Run by local Support Facilitator (Ms October PARTICIPANTS WORK ON CHANGE PROJECT October ACTION LEARNING Run by local Support Facilitator (Ms November PARTICIPANTS WORK ON CHANGE PROJECT November ACTION LEARNING Run by local Support Facilitator (Ms 8

9 Appendix 2 Inter-Logics Proposal (will be attached in a separate document) 9

10 Appendix 3 Assessment Center Report (will be attached in a separate document) 10

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