EXPRESSION OF INTEREST (EOI) FOR EMAPANELLEMNT OF VENDORS FOR SOFTWARE DEVELOPMENT AND RELATED ACTIVITIES STATE BANK OF INDIA

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1 EXPRESSION OF INTEREST (EOI) FOR EMAPANELLEMNT OF VENDORS FOR SOFTWARE DEVELOPMENT AND RELATED ACTIVITIES 1. Introduction: STATE BANK OF INDIA EOI No.: SBI/GITC/IT-VM/ /06 Dated: Vendor Management Department, GLOBAL IT CENTRE, SECTOR-11, CBD BELAPUR, NAVI MUMBAI (MAHARASHTRA) State Bank of India (SBI) is the largest Bank with a network of over branches and offices for SBI and branches for five associate Banks spread across India. The Bank has presence in36 countries across the globe. The Bank offers wide range of products and services to both Corporate and Retail Customers. The Bank also has one of the largest networks of more than 51,500+ ATMs spread across geographical locations. Bank also provides services to its customers through alternate channels such as Internet Banking, Debit Cards, and Mobile Banking etc. To expand further reach, Bank is also forging ahead with cutting edge technologies and innovative new banking models. SBI invites Expression of Interest (EOI) from companies/firms (Applicants) wishing to be considered for empanelment with the Bank for Software Developments and related activities as detailed in the EOI. The services of empanelled Vendors will be also used by Associate Banks. i. The objective of this EOI is to empanel eligible applicants on an ongoing basis who are interested in undertaking software developments and related activities for the Bank (SBI and its Associate Banks) and have necessary capability, suitable capacity and relevant experience to provide these services. The EOI will ensure the availability of more vendors in the panel for carrying out software development/customization activities on need basis. ii. Validity of empanelment will be on an ongoing basis, subject to review at yearly intervals. 2. Background: Software development and Software customization are ongoing processes in the Bank to meet its functional, regulatory, security and performance requirements. Page 1 of 20

2 Expression of Interest (EOI) is invited in sealed envelope superscripted as Expression of Interest Empanelment of Vendors for Software Development and Related Activities : a. From the applicants who meet the eligibility criteria as set out in Annexure- A b. Agree to abide by all the other terms and conditions contained in this EOI document. By participating in this bidding process Bidder confirms that he is agreement with the Bank on as per all the Terms and Conditions of this EOI. Sealed envelope containing complete set of hard copy of EOI and a soft copy thereof (in a CD/DVD)should be submitted by Post to or delivered in person at the below mentioned Office(on any working day):- The Dy. General Manager Vendor Management State Bank Global IT Centre, Ground Floor, C Wing, Vendor Management Department, CBD Belapur, Sector 11, Navi Mumbai Phone: Applicant s Eligibility Criteria: This process is open to all applicants who fulfill the eligibility criteria as set out in Annexure- A of this document and is in agreement with the Bank as per terms & condition of this EOI document. The applicants should furnish documentary evidence supporting the information provided by them as part of the bidding process. 4. Scope of Work:- a. The software development / customization activities are ongoing activities in the Bank. The Banks have critical applications like CBS, ATM, INB etc for its domestic as well as foreign operations and several other important applications. The Bank also has several peripheral applications around these application or standalone applications developed internally or by the Vendor. b. The Bank will use the Vendors empanelled through this process to carry out software development / customization activities for the applications where Banks owns the IPR/have development rights and for any future developments. c. Whether to carry out the software development/customization work, in any of the areas, by using the services of empanelled Vendor(s)or not will be the decision of the Bank and will be binding on the bidders. d. Software Vendors shortlisted in the panel will be considered for application development as per Bank s needs. This includes customization of a product/solution in terms of adding new functionalities / changes, integration of Page 2 of 20

3 new modules in an existing product/solution or developing a new software solution or related activities like database support etc. e. The panel of software Vendors will be divided in following three categories based on the cost involved in software developments/customization:- Category A B C Cost of software development/customization >= Rs 3 Crore > = Rs 1 Crore &<3 Crore <Rs 1 Crore f. It is clarified that: i. The empanel Vendors for Category A will be also eligible to carry out development work for category B & C ii. The empanel Vendors for Category B will be also eligible to carry out development work for category C. g. Bidder has to explicitly specify the category for which he is submitting his Bid for empanelment as part of Annexure A h. The above categorization may be modified / reviewed by the Bank at any time as per requirements of the Bank. i. The empanelled Vendors will be eligible to participate in the closed RFP/RFQ process issued by the Bank to carry out software development/customization work, only if they have specific skills in the area for which the development/customization work will be initiated. j. In view of above, applicants are requested to specify their detailed technical skills in Table I. The vendors may not be considered for the specific work, if the skill set is not available with the Vendor as per information provided in Table I. k. As part of RFQ process, Bank my request the Vendor to expressly mention the manpower rate for the specified skills required for the project. 5. Process before submission of EOIs:- i. Raising of queries/clarifications on Request for EOI document: The applicants requiring any clarification on this document should submit their written queries to id: vendor.vm@ sbi.co.in. Any suggestions / feedback may also be sent to the above id. ii. Modification in Request for EOI document: The Bank may modify any part of this document as and when required or warranted. Such change(s) if any may be in the form of an addendum/corrigendum and will be uploaded in Bank s Page 3 of 20

4 website - or All such change(s) will automatically become part of this Request for EOI and will be binding on all applicants. Interested applicants are advised to regularly refer the Bank s URLs referred above for any updates. iii. iv. Submission of EOIs: The Bidders may submit bids at any time as per their convenience. The Bank may allow prospective applicants a reasonable time to take the amendment/changes into account or for any other reason at its sole discretion. The Bank may ask Bidders for clarifications or additional documents/ credentials at its discretion. All clarifications will be ed to the applicants or will be uploaded on Bank s website. Evaluation Process: The bids received up to last date of months of May/ November will be evaluated by the Bank in the months of June/December each year. The Bidders found meeting the eligibility criteria shall be empanelled by the Bank. The Bank at its sole discretion, may evaluate bids more frequently if the number of bids received in the intermittent period is large. v. The empanelled vendors of the Bank need not apply again in response to this EOI. In case, the existing vendor wishes to change its category of empanelment, fresh bid will have to be made in response to this EOI document. vi. Review of empanelled vendors: The review of empanelled vendors will be conducted by the Bank in December each year to decide upon their continuation in the empanelled list or otherwise. For the purpose, empanelled vendors need to submit information/documents as required in Annexure- C, latest by 30 th November each year, failing which their name will be de-listed from the panel. The review exercise will take into consideration the following:- a. Any change in their status vis-à-vis eligibility criteria and technical suitability as envisaged in this EOI document, b. Feedback received from the user departments/circles/associate Banks. c. Participation in RFPs/RFQs issued by the Bank (please refer para 8 xix of this document). 6. Format and Signing of EOI: i. The applicant should prepare EOI strictly as desired in this Request for EOI document. a. EOI should be typed and submitted on A4 size paper, spirally and securely bound and with all pages therein in serial order. Page 4 of 20

5 b. All pages of the EOI should be signed by the authorized person(s) of the company/firm. Any interlineations, erases or overwriting shall be valid only if the person(s) signing the EOI authenticates them. The EOI should bear the rubber stamp of the applicant on each page except for the unamendable printed literature. c. Contact detail of the authorized signatory and an authorized contact person on behalf of the applicant is to be provided as under:- Particulars Authorized signatory for Authorized contact signing the EOI person. Name Designation id Landline Mobile No. Fax No. Address ii. iii. The applicants should demonstrate that they meet all criteria given in Annexure- A of this EOI. In case any discrepancy is observed between hard and soft copy, the hard copy will be considered as the base document. 7. Process after submission of EOIs: i. All EOIs received up to end of May and November each year will be examined by the Bank to determine if they meet eligibility criteria/terms and conditions mentioned in this document including its subsequent amendment(s), if any and whether applications are complete as per EOI document in all respects. ii. iii. iv. On scrutiny, the EOIs found NOT in desired format/illegible/incomplete/not containing clear information, in view of SBI, to permit thorough analysis or failing to fulfill the relevant requirement will be rejected for further evaluation process. SBI reserves the right, at any time, to waive any of the requirements of this Request for EOI document if it is deemed in the interest of SBI. If deemed necessary, the Bank may seek clarifications on any aspect of EOI from the applicant. If a written response is requested, it must be provided within the specified period, the response received after the specified period, will not be considered. However, that would not entitle the applicant to Page 5 of 20

6 change or cause any change in the substances of their EOI document already submitted. Bank may also make enquiries to establish the past performance of the applicants in respect of similar work. v. After examining the EOI, some or all of the applicants may be asked to make presentation to the Bank. vi. vii. viii. ix. SBI may shortlist the applicants who fulfill the eligibility criteria and are agreeing to abide by the terms and conditions of the Bank. Bank s judgment in this regard will be final. Bank will issue a Request for Proposal (RFP) / Request for Quotations (RFQ) to all the empanelled Vendors for participation in the reverse auction to win the related contract. However, please note that empanelment of applicants should not be treated as a contract for the proposed work. Applicants will be advised about the empanelment or otherwise. Bank s decision in this regard will be final. x. Nothing contained in this EOI shall impair the Bank s Right to issue Open Tender for any software development activity if felt necessary. 8. Terms & Conditions iii. iv. Lodgement of an EOI is evidence of an applicant s consent to comply with the terms and condition of Request for EOI process and subsequent bidding process. If an applicant fails to comply with any of the terms, its bid may be summarily rejected. Willful misrepresentation of any fact in the EOI will lead to the disqualification of the applicant without prejudice to other actions that the Bank may take. The EOI and the accompanying documents will become property of SBI. The applicants shall be deemed to license, and grant all rights to SBI, to reproduce the whole or any portion of their product/solution for the purpose of evaluation, to disclose the contents of submission to other applicants and to disclose and/ or use the contents of submission as the basis for EOI process. v. SBI reserves the right to accept or reject any or all EOIs received without assigning any reason therefore whatsoever and the Bank s decision in this regard will be final. vi. Where a bid is not found eligible for empanelment process, such applicants may re-submit their bids after one year of the date of rejection, Page 6 of 20

7 provided they meet all terms and conditions of the then EOI available on Bank s website. vii. viii. ix. No contractual obligation whatsoever shall arise from the EOI process. Any effort on the part of applicant to influence evaluation process may result in rejection of the EOI. SBI is not responsible for non-receipt of EOIs within the specified date and time due to any reason including postal delays or holidays in between. x. SBI reserves the right to verify the validity of information provided in the EOIs and to reject any bid where the contents appear to be incorrect, inaccurate or inappropriate at any time during the process of EOI or even after empanelment or after award of work. xi. xii. xiii. xiv. Applicants shall be deemed to have: a. examined the Request for EOI document and its subsequent changes, if any for the purpose of responding to it. b. examined all circusmtances and contingencies, having an effect on their EOI application and which is obtainable by the making of reasonable enquiries. c. satisfied themselves as to the correctness and sufficiency of their EOI applications and if any discrepancy, error or omission is noticed in the EOI, the applicant shall notify the Bank in writing on or before the end date/time. The vendor shall bear all costs associated with submission of EOI, presentation/poc desired by the Bank. Bank will not be responsible or liable for any cost thereof, regardless of the conduct or outcome of the process. Applicants must advise the Bank immediately in writing of any material change to the information contained in the EOI application, including any substantial change in their ownership or their financial or technical capacity. Copies of relevant documents must be submitted with their advices. Vendors shortlisted for empanelment must not advertise/publicise in any form (without prior written permission from the Bank) about their unit having been shortlisted by the Bank. xv. The detail scope of work will be included in the Request for Proposal (RFP) / Request for Quotation document. xvi. The Vendor should be agreeable to provide to the Bank: a) Source code, object code/executable code, unit test cases, unit test code, and compilation procedures (build/make file, build scripts etc), Source code Page 7 of 20

8 quality report using reputed Code Quality Tools, Test Scripts for CIT/SIT/UAT of the developed application/customizations and subsequent upgrades, if any b) All necessary functional and technical documentation (Technical specifications, Integration specifications, Application architecture/design, Integration architecture/design, Test Cases documentation for CIT/SIT/UAT, Deployment guide on infrastructure servers, and Release notes) must also be delivered with every source code delivery for any change. xvii. xviii. xix. xx. xxi. xxii. xxiii. xxiv. The Intellectual Property Rights on the developed software code will be with the Bank. The Vendor is agreement with the Bank to execute the contract and NDA as per format of the Bank. The contract format along with NDA will be shared with eligible Bidders. Consortium is NOT permitted to Bid Subcontracting is NOT permitted. The software development will be carried out as per standard software development process outlined in the IT&IS policy of the Bank and taking into consideration best practices followed worldwide. The relevant policy may be shared with the empanel Vendor at the appropriate time. If the empanelled Vendor fails to participate in 2 successive RFPs/RFQs issued by the Bank, as per scope of this EOI, the Bank may remove the Vendor from its panel and may take any other action deemed appropriate. The Bank may decide to have mixed set of in-house and Vendor s resources for sustainable good quality of software development and Vendor should be agreeable to work under this setup and should agree to transfer necessary knowledge and skills to Bank personnel such as - Functional Specifications, Technical specifications, Integration specifications, Application architecture/design, Integration architecture/design, Test Cases document (for CIT/SIT & UAT), Deployment guide on infrastructure servers, and Release notes are mandatory deliverables apart from Source code & Build guides. A suitable communication will be sent to all the applicants about Bank s decision in respect of empanelment or otherwise. Similarly, the existing empanelled vendors will be advised about the Bank s decision about their continuation in the panel or delisting. Page 8 of 20

9 xxv. xxvi. xxvii. If any existing empanelled vendor is de-listed for any reason, their candidature will not be considered for one year from the date of delisting. Bank may re-visit any of the conditions of this EOI. The application development/customization work carried by the empanelled Vendor(s) will be subject to unit testing, system integration testing & user acceptance testing and security audit as applicable. However, no additional fees/charges would be payable by the Bank for the rectification of errors detected during the testing/audit process. xxii. The application software developed by the empanelled Vendor will have warranty period of one year and maintenance support for the same should be provided by the empanel Vendor at no extra cost to the Bank during the warranty period. xxviii. Maintenance/support after warranty period has to be provided by the Vendor as per Bank s requirement. AMC cost shall be included to RFP/RFQ process. xxiv. Bank shall have the right to cancel the panel of vendors at any time, without thereby incurring any liabilities to the affected applicants. Reasons for cancellation, as determined by SBI in its sole discretion include but are not limited to, the following: a. Services contemplated are no longer required. b. Scope of work not adequately or clearly defined due to unforeseen circumstance and/or factors and/or new developments. c. The project is not in the best interest of SBI. d. Any other reason. 9. Disclaimer: SBI is not committed either contractually or in any other way to the applicants whose applications are accepted. The issue of this Request for EOI does not commit or otherwise oblige the Bank to proceed with any part or steps of the process. Subject to any law to the contrary, and to the maximum extent permitted by law, SBI and its directors/officers/employees/contractors/agents and advisors disclaim all liabilities (including liability by reason of negligence) from any loss or damage, cost or expense incurred or arising by reasons of any person using the information and whether caused by reasons of any error, omission or misrepresentation in the information contained in this document or suffered by any person acting or refraining from acting because of any information contained in this Request for EOI document or conduct ancillary to it whether or not the loss or damage arises in connection with any omission, default, lack of care or misrepresentation on the part of SBI or any of its officers, employees, contractors, agents or advisors. Please Note: Since this is not a Request for Proposal (RFP) / Request for Quotation (RFQ), commercials are not required to be submitted at this stage. Page 9 of 20

10 Annexure A Eligibility Criteria < Name of the Bidder > --- < Category for Empanelment > (Applicant must specify the category as A, B or C for empanelment. Bidder will not be allowed to change its category of empanelment during evaluation process) The Eligibility Criteria for empanelment for different categories is as shown below: TABLE I - Common Eligibility Criteria for Category A, B and C Sr. No. Eligibility Criteria Compliance (Yes/No) Supporting documents to be Submitted 1 The Bidder should be an Indian company registered in India under companies act The Bidder should not have been debarred/ blacklisted for corrupt and fraudulent practices by the Govt. of India / State Governments / Regulatory Agencies / PSU/other institutions Copy of the Certificate of Incorporation issued by Registrar of Companies and full address of the registered office Self- declaration to this effect should be provided TABLE II Additional Eligibility Criteria for Category A Sr. No. Eligibility Criteria Compliance (Yes/No) Supporting documents to be Submitted 1 The company should be operating in the field of software development / software solution for at least last 8 years. 2 Company should be a profit making unit in each of the last 3 financial years. 3 The Bidder should have annual average turnover of Rs. 100 Crore in each of the last 3 financial years a) Copy of the Certificate of Incorporation issued by Registrar of Companies b) Reference Purchase Order/Contract Document Audited financial statements for the last three financial years. If application is submitted within six months of conclusion of the last financial year, provisional financial statements duly certified by the Company s chartered accountant may be submitted. Page 10 of 20

11 4 Company should have more than 1000software professionals on its payrolls 5 The Organization should have maturity level of 5 on CMMI with valid certificate Supporting proof/document to be submitted Valid Certificate TABLE III Additional Eligibility Criteria for Category B Sr. No. Eligibility Criteria Compliance (Yes/No) Supporting documents to be Submitted 1 The company should be operating in the field of software development / software solution for at least the last 4 years. 2 Company should be a profit making unit in each of the last 3 financial years. The Bidder should have annual average turnover of Rs.50 Crore in each of the last 3 financial years 4 Company should have more than 500 software professionals on its payrolls 5 The Organization should have maturity level of 4 on CMMI with valid certificate a) Copy of the Certificate of Incorporation issued by Registrar of Companies b) Reference Purchase Order/Contract Document Audited financial statements for the last three financial years. If application is submitted within six months of last financial year, provisional financial statements duly certified by the Company s chartered accountant may be submitted. Supporting proof/document Valid Certificate TABLE IV Additional Eligibility Criteria for Category C Sr. No. Eligibility Criteria Compliance (Yes/No) Supporting documents to be Submitted 1 The company should be operating in the field of software development / software solution for at least last 2 years. 2 Company should be a profit making unit in each of the last 2 financial years. a) Copy of the Certificate of Incorporation issued by Registrar of Companies b) Reference Purchase Order/Contract Document Audited financial statements for the last three financial years. If application is submitted within six Page 11 of 20

12 3 The Bidder should have annual average turnover of Rs.50 Crore in each of the last 3 financial years 4 Company should have more than 200 software professionals on its payrolls 5 The Organization should have maturity level of 4 on CMMI with valid certificate months of last financial year, provisional financial statements duly certified by the Company s chartered accountant may be submitted. Supporting proof/documents Valid Certificate The above eligibility criteria may be reviewed by the Bank at periodic intervals as per requirements of the Bank. Page 12 of 20

13 Annexure B Technical Evaluation: The applicants should have necessary trained manpower possessing technical skills in Software Development. Only those Bidders who meet eligibility criteria will be considered for Technical evaluation. a. Technical Skills: Table V Technical Skills Area Example of Skill Sets Complia nce (Yes/No) Project Management Software Development Methodologies Language, Middleware and Database Certification (Individual Certification) PMP PgMP s Scrum Agile, Rational Unified Development Process Waterfall Certified Java Developers Certified Web Developers IBM Certified Middleware Developer Oracle Certified Middleware Developer Microsoft Certified Developer for VB.NET/ C# ASP.NET Oracle Certified DBA Microsoft Certified SQL Server DBA Skill Sets available with your Organization at present. Specify the number of professionals Specify the number of professionals Specify the number of professionals Specify the number of professionals Specify the number of professionals Specify the number of professionals Specify the number of professionals Process Certification ( At IBM Certified DB2 DBA CMMI 4 / CMMI 5 Specify the number of professionals Specify the number of professionals Page 13 of 20

14 Organization unit level) Software Packages/ Application Development Platforms Languages Code Quality, Code Build and Continuous Delivery Tools Secure Code Development / Standards Web Server / ISO 9001 other B@ncs24 Finnacle Murex Mercury Fx Base24 Switch, AML Products, Loan Origination, Loan Management and Collection Systems, Vision Plus, SAP JDK.NET Framework, Kony- MADP Java including latest version of Java8, J2ME, JDBC/ODBC connectivity, JMS, C, C++, Objective C, C# HTML5, XML, ASP.Net, VB.Net, ADO.NET, Java Script, VBScript, Oracle Forms, Cobol, HPetc Cobol MQ other SonarQube, Check style, PMD, Emma Cruise Control, Hudson, Maven, Ant scripting, Perl Scripts, UNIX Shell scripting Web Application Security Standards, SSL, Secure Socket Communications, Secure MQ, SFTP, PCI- DSS standards, Payments Messages Security IBM Https Server, IBM Page 14 of 20

15 Application Server Databases Frameworks Middleware Protocols Source Code Configuration Management Data Warehouse, Reporting, Analytics Operating System Websphere, Weblogic, JBoss, Apache Tomcat, Sun Java Server, IIS etc Oracle, Oracle Exadata, SQL ( variants like MySQL, non-stop SQL/MX etc), Enscribe, DB2 etc Strut, Spring, Hibernate, Symphony, Phone Gap, SOA, Web2.0 LAMP, Java faces, Tiles, Webflow, MVC2 Pattern, Hibernate, ibatis, Log4J, JUnit, Symphony, Kana, Financial Services Application Development Framework IBM Middleware Stack, Oracle Fusion Middleware Stack, Enterprise Service Bus tools from Open Source Frameworks, REST/SOAP, HTTP(s), TCP/IP, ISO8583, MQ (secure), SFTP, FTP Clearcase, PVCS, Microsoft Visual Source Safe, Subversion IBM Infosphere CDC, ETL, IBM Cognos, Business Object, IBM SPSS, SAS, Microsoft Crystal Reports VMware, Linux, UNIX (AIX, Solaris, HPUX), Windows 2008/7/8, ios, Android, Mainframe, Tandem others Page 15 of 20

16 Testing Tools Gold, Platinum etc Partnership the Bidder have with different OEMs/Principles as on areas Testing Tools -JUnit, JUnitPerf Rational Rose etc OEM/Prin ciple Type Of Partnership Note: 1) Bidder has to specify every skill set available with them in the last column in above table 2)If the Bidder have skills specific to any of the Area other than those mentioned above, Bidders can add the same under the row for each such areas. 3) If the bidder response is YES for compliance of technical skills as specified in below Table, then the Bidder will have to provide technical resources to the Bank with specified technical skills within 30 days of raising the requirement for the same. Based on the technical skills the Bidder have, the Bidder will be considered for further technical evaluation b. Experience in Banking/ BFSI areas The companies should also have adequate exposure to the Banking Domain. 2 Client References should be provided, where bidder have experience in large scale project in Banking/BFSI segment. Each Reference carries 10 Marks. (Marks 20) Reference b.1 SN Client Reference and Contact Details Details To be Provided 1 Reference Company Details: Contact Person Details: a. Name: b. Designation: c. d. Landline: e. Mobile: f. Fax: 2 Name of the Project Brief Description of Project to be Page 16 of 20

17 Provided 3 Project Details 1. Total Number of Persons worked on the Project 2. Start and End Date of the Project 3. Duration of the Project 4 Technologies Used Details of Technology used during Project 5 Technical Documentation Details to be Provided prepared as a part of Project Reference b.2 Sr. No. Client Reference and Details To be Provided Contact Details 1 Reference Company Contact Person Details: Details: a. Name: b. Designation: c. d. Landline: e. Mobile: f. Fax: 2 Name of the Project Brief Description of Project to be Provided 3 Total Number of Persons worked on the Project Start and End Date of the Project, Duration of the Project and total number of persons worked on the project 4 Technologies Used Details of Technology used during Project 5 Technical Documentation Details to be Provided prepared as a part of Project c) Experience in Core Banking Development/ Internet Banking Development/Payment Systems: 1 Client References, other than the (b) above, should be provided, where bidder have experience in large scale project in CBS/INB/Payment Systems. The Reference carries 10 Marks.(Marks -10) Reference c.1 Sr. No. Client Reference and Contact Details Details To be Provided 1 Reference Company Contact Person Details: Details: a. Name: b. Designation: c. d. Landline: e. Mobile: f. Fax: 2 Name of the Project Brief Description of Project to be Provided Page 17 of 20

18 3 Total Number of Persons worked on the Project Start and End Date of the Project, Duration of the Project and total number of persons worked on the project 4 Technologies Used Details of Technology used during Project 5 Technical Documentation Details to be Provided prepared as a part of Project d) Mobility/ Social Media, Data Warehousing: 2 Client References, other than the (b) and (c) above, should be provided, where bidder have experience in large scale project in mobility/social media/data warehousing. Each Reference carries 5 Marks.(Marks -10) Reference d.1 Sr. Client Reference and No. Contact Details 1 Reference Company Details: Details To be Provided Contact Person Details: a. Name: b. Designation: c. d. Landline: e. Mobile: f. Fax: 2 Name of the Project Brief Description of Project to be Provided 3 Total Number of Persons worked on the Project Start and End Date of the Project, Duration of the Project and total number of persons worked on the project 4 Technologies Used Details of Technology used during Project 5 Technical Documentation prepared as a part of Project Details to be Provided Reference d.2 Sr. Client Reference and Details To be Provided No. Contact Details 1 Reference Company Contact Person Details: Details: a. Name: b. Designation: c. d. Landline: e. Mobile: f. Fax: 2 Name of the Project Brief Description of Project to be Provided Page 18 of 20

19 3 Total Number of Persons worked on the Project Start and End Date of the Project, Duration of the Project and total number of persons worked on the project 4 Technologies Used Details of Technology used during Project 5 Technical Documentation Details to be Provided prepared as a part of Project Note: Based on the information provided by the Bidder, Bank at any time, even after completion of empanelment process, may verify the information submitted by the Bidders with reference to experience provided by them and may also seek additional information on the project like technical support, service level satisfaction, SDLC, Project delivery timelines, major challenges etc e) Presentation: Project Management, Deployment methodologies and technical capabilities of the Bidder- Marks 10 Total Marks Technical Evaluation: 50 Qualifying Marks for empanelment >= 35 Note: The Bidder references should contain large scale and related projects only along with the requested details. If the project information submitted by the Bidder is not relevant or is incomplete, the Bank may not consider it as valid experience and the decision of the Bank in this regard will be final. Note: The applicants may please note that the above parameters may be further elaborated, viz., more details may be included in the Request for Proposal (RFP) document to be issued as a result of evaluation process of EOIs. Page 19 of 20

20 Annexure-C Information to be furnished by 30 th November each year By empanelled vendors for review by the Bank 1. Name of the Bidder:- 2. Category in the empanelment by the Bank (Please specify the Category A, B or C) 3. It is hereby certified that: a. We continue to be engaged in the field of software development/solution. b. There is no change in status of eligibility criteria/technical criteria furnished by us at the time of empanelment. c. Our Company has achieved turnover of Rs. crore and net profit of Rs. during last financial year ended. d. Our company has not been debarred/ blacklisted for corrupt and fraudulent practices by the Govt. of India / State Governments / Regulatory Agencies / PSU/other institutions since submission of our last declaration. e. We have more than software professionals in our payrolls. f. Our maturity level on CMMI is. g. Major change in availability of technical skills (since we last submitted details) to the Bank are as follows: h. We continue to agree with the terms and conditions of empanelment vide Bank s letter No. dated laid down by the Bank as well as those contained in this EOI document. (Authorized signatory) Encls.: i. Reference/purchase order received during last one year enclosed. ii. iii. Audited copies of financial year related to this year are enclosed. CMMI Certificate. Page 20 of 20