Evolving societies, evolving services: through the looking-glass

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1 June 23 rd, 2016, Brussels Dear EPR Directors, dear EPR Centre Coordinators, The European Platform for Rehabilitation and AFID Diferença Foundation have great pleasure in inviting your organisation to the EPR Annual Conference This year, the conference will take place in the delightful city of Lisbon, Portugal, on September. New target groups, new technologies, new societal trends have emerged and will increasingly shape the future landscape for rehabilitation actors. These evolutions of society raise questions of prime importance for EPR members concerned with the relevance, the quality and the sustainability of their services. The Annual Conference 2016 proposes a look into this potential future and hence it has been titled: Evolving societies, evolving services: through the looking-glass Participants will be invited to reflect on how service providers to people with disabilities can best approach upcoming societal and demographic challenges to transform them into business opportunities and answer clients needs. Attached to this invitation you will find the draft programme of the Annual Conference, as well as a Practical Information document. You may also consult the activities planned in the margins of the Conference, such as the Welcome Reception and EPR regular business meetings planned on 20 th September, the day before the Conference. Participation in the Annual Conference is free of charge and is open till 2 nd September to all professionals from EPR member organisations. The registration form is to be completed directly on the website of EPR: Centre Coordinators are invited to actively disseminate this invitation within their organisations and to register their colleagues as soon as possible. You are welcome to contact Cinzia De Letis in EPR (cinzia.de.letis@epr.eu, ) should you have any questions. We all look forward to meeting you soon for a successful EPR Annual Conference Laura Jones EPR Secretary General Dr. Domingos Rosa AFID Diferença Foundation CEO This conference has received financial support from the European Union Programme for Employment and Social Innovation EaSI ( ). For further information please consult:

2 Building capacity for excellence in service provision for people with disabilities Evolving societies, evolving services: through the looking-glass EPR Annual Conference September 2016 Lisbon, Portugal Draft Programme Rehabilitation services aim to create equal opportunities and facilitate independent participation of all individuals in society. They are constantly re-inventing themselves to best respond to the needs of their clients, which evolve with society. Evolutions in society are intense and rich, creating challenges but also a wealth of opportunities for service providers. These have to anticipate and understand upcoming changes in order to ensure the relevance and sustainability of their services. This year, the EPR Annual Conference proposes that EPR members take a critical look at their services while analyzing trends in the European societies of tomorrow: what demographic trends are and will be tangible for rehabilitation service providers? Where are new needs emerging, and how can they be transformed into business opportunities? While clients may evolve, society as an inclusion actor also changes - how can societal evolutions be best taken into account when working for inclusion? On the first day of the conference, participants will be invited to participate in a joint reflection on what the future may be like in years time, before brainstorming on the relationship between innovation and funding, and focusing on specific challenges and innovations in workshops. On the second day, the conference will propose an insight into initiatives from EPR and its members. This conference has received financial support from the European Union Programme for Employment and Social Innovation EaSI ( ). For further information please consult: 1

3 Tuesday 20 September All day: EPR business meetings: see the last page. 19:00 20:00 Annual Conference welcome reception Lisbon City Hall Bus transfers from the Forum Picoas and from AFID to Lisbon City Hall (and back) will be organized. 08:30 Registration Wednesday 21 September Facilitator: Petra Plicka Opening & welcome addresses 09:00 09:30 Dr. Domingos Rosa, CEO, AFID Fundaçao Diferença; Ana Sofia Antunes, Secretary of State, Inclusion of Persons with Disabilities, Ministry of Labour, Solidarity, and Social Security; Fundação PT (tbc); Lisbon Municipality (tbc); Laura Jones, Secretary General, EPR Session 1 Through the Looking Glass - a virtual tour in the future 09:30 09:45 José Pedro Cobra (tbc) Ice-breaker show 09:45 10:00 Youth speaks! Miguel Gonçalves, CEO, Spark Agency Plenary speech 10:00 10:30 Matching expectations in service provision: towards a stronger convergence of actors Panel debate between youth, politics and service provision representatives followed by Q&A Miguel Gonçalves, CEO, Spark Agency Idália Serrão, Member of the Portuguese Parliament, ex-secretary of State for Rehabilitation FENACERCI, name of speaker tbc This conference has received financial support from the European Union Programme for Employment and Social Innovation EaSI ( ). For further information please consult: 2

4 10:30 11:00 Break Session 2 The route to the future: Securing the path of change 11:00 11:45 Innovative funding and funding for innovation Aurélie Salvaire, Founder, The A Factor Plenary participative speech 11:45 12:15 Innovation Prize Presentation by the Innovation Prize Winner 12:15 12:30 Hut gathering 12:30 14:00 Lunch 14:00 17:30 Parallel training workshops Participants are asked to select the training workshop of their choice when registering for the conference. The workshops last till 17:30 and include coffee break. 1. Indiverso project Martin Künemund, Josefsheim Bigge; Edite Sobrinho, AFID; Minna Sild, Liina Teesalu, Astangu; Sara Marcos Ispierto, Pablo Martinez, INTRAS; Jan Steven Eilander, Birgit Grimbergen, REA College Pluryn 2. Dealing with ageing at local level: what policies? What strategies? Prof. Dr. Fernando Serra, Instituto Superior de Ciências Sociais e Politicas (ISCSP), University of Lisbon; Dra. Ana Moreno, Municipality of Amadora 3. FROG Online Identity: a taste of emotional and mental innovation Ingeborg Lykseth, lyk-z & daughters 4. Assistive technology: a key to inclusion Renzo Andrich, Lucia Pigini, Don Carlo Gnocchi Foundation 5. Fundraising planning and analysis Dr. Félix Lungu, Fundaçao AIS-ACN Foundation *** Conference Dinner *** Participants are invited to the Annual Conference Dinner that will take place at the Palacio do Conde D Obidos at 20:00. More information on the transfer will be given in due time. This conference has received financial support from the European Union Programme for Employment and Social Innovation EaSI ( ). For further information please consult: 3

5 Thursday 22 September Session 3 Through the looking glass: making it a reality 09:00-09:20 Day 1 highlights Petra Plicka Graphic illustration 09:20 10:15 Initiatives through the life cycle Presentations from EPR members followed by a Q&A session Securing acquired rights and access to services during demographic and societal change. Ioulia Lakka, Quality manager, Panagia Eleousa The HandbikeBattle: The physical and mental effects of training for this extreme handbike challenge. Linda Valent, Senior researcher, Heliomare Mobilising networks for labour market integration. Martine Sobolewski, Training manager, FAGERH Finding my Way - Connect Ireland project. David Muldoon, Head of. Accreditation, Standards & Supports, National Learning Network 10:15 10:30 Hut gathering 10:30 11:00 Break 11:00 12:00 What should EPR do to accompany service providers in their journey through the looking glass? World café followed by short plenary reporting 12:00 12:15 José Pedro Cobra (tbc) 12:15 12:30 Conference closing This conference has received financial support from the European Union Programme for Employment and Social Innovation EaSI ( ). For further information please consult: 4

6 Workshop abstracts Workshop 1: INDIVERSO: Inclusive diverse solutions for VET Education, counselling and support structures in the field of vocational education and training of young people with mental impairments Erasmus+ project Vocational education and training is commonly associated with barriers and the risk of exclusion for young people with mental impairments. There is furthermore a drastic increase in the number of young people with mental impairments in VET programmes. This poses challenges for employers, trainers and teachers who lack a sufficient repertoire of activities and appropriate support. The INDIVERSO project partnership is developing special education, counselling and support structures which meet the individual needs of these young people and serve all pedagogical staff who are involved in this process. The project result is a methodical toolbox with seven instruments which enables these young people to be successfully engaged in education, training and employment. This training in working groups will focus on introducing participants to the implementation and everyday use of some selected instruments of the tool box, addressing in more detail: Person driven planning; collegial case-counselling (intervision); coach-training; information and training offers for firms; regional networking. Workshop leaders: Martin Künemund, project coordinator, Josefsheim Bigge, Germany Edite Sobrinho, AFID, Portugal Minna Sild, Liina Teesalu, ASTANGU, Estonia Sara Marcos Ispierto, Pablo Martinez, INTRAS, Spain Jan Steven Eilander, Birgit Grimbergen, REA College Pluryn, the Netherlands Workshop 2: Dealing with ageing at local level: what policies? What strategies? "Strategic Plan for Sustainable Ageing in Amadora":in the past years the municipality of Amadora has shown a high increase in the ageing of its population, confirming the national and European demographic trend. Based on this trend, the Amadora municipality has developed projects addressed to senior citizens. In the beginning of this year along, with a large number of entities, both private and public, as well as end users, the municipality drew up a Strategic Plan involving these different stakeholders with a common purpose: to understand and create strategies and services for the senior population, cope with and live better this stage of their lives. The methodology of this plan, as well as the result analysis, is being developed by the Instituto Superior de Ciências Sociais e Politicas (ISCSP) from the University of Lisbon. This conference has received financial support from the European Union Programme for Employment and Social Innovation EaSI ( ). For further information please consult: 5

7 The objective of this Workshop is to present this Plan and its methodology, to demonstrate the role of all partners and how can this Strategy be applied in other municipalities and countries. It will entail group dynamics and focus groups to reflect together about the subject and its transferability. Workshop leaders: Prof. Dr. Fernando Serra (and his research team: Ana Esgaio, Carla Pinto, Paula Pinto) Instituto Superior de Ciências Sociais e Politicas (ISCSP), University of Lisbon Dra. Ana Moreno, Municipality of Amadora Workshop 3: FROG Online Identity: a taste of emotional and mental innovation FROG Online Identity is a leadership program that creates mental and emotional innovation in each participant. FROG is mainly used for youth at risk and people who for different reasons need extra support to make choices for the future and to move forward in life. The program consists of 42 exercises through 150 hours of training. And the results are very good. In this 3-hour workshop you will learn what the FROG-program is about and learn some tools to use in your own work. Here is what one of our certified trainers say about her experience: Finally I have more tools that create change and it works and it works right away! - Mette Omnes, FROG-trainer in GREP Grenland Here is a statement from a former participant: "The program has so far changed my life in a better direction than anything else I've participated in. The way they connect values, abilities and dreams allows me to defend and explain why I will follow my dream. The fact that I have worked intensively with myself using the tools the program has given me, is the reason why I'm in a much better place in life now, and that only after 6-week program. - Karl Henrik Pedersen, 22 years old. Workshop leader: Ingeborg Lykseth; lyk-z & daughters Workshop 4: Assistive technology: a key to inclusion This workshop will analyze and discuss the main key issues involved in assistive technology (AT) assessment and provision, in the light of the latest technological advancement and policy documents (such as the UN Convention, the AAATE/EASTIN Position Paper on AT Service Delivery and the just-published Priority Assistive Products List of the World Health Organization). The workshop will also address - by means of case studies - the assessment and empowerment processes by which appropriate AT solutions can be identified and implemented for each person in relation to her or his individual needs. Finally, the role of information systems - such as the European Assistive Technology Information Network and the connected national public AT databases - will be analyzed and discussed. The workshop will give to the participants the opportunity to gain a better insight into the AT world and learn about up-to-date methodologies and tools that help make the AT provision process effective and efficient for both the user and the providing agencies. Workshop leaders: Renzo Andrich, Lucia Pigini; IRCCS Fondazione Don Carlo Gnocchi This conference has received financial support from the European Union Programme for Employment and Social Innovation EaSI ( ). For further information please consult: 6

8 Workshop 5: Fundraising planning and analysis As the programs and projects of non-profit organisations expand, the need for money to run their operations becomes all the more critical. Their objective is to get donations; more than donations they need followers; more than followers they need to develop a system to win them over, a system that lead them to donate more and more frequently. Therefore, a system that leaves a legacy and promotes joy and altruism in the donors, and leads them to identify strongly with the organization. This workshop will offer a set of strategies to the participants to reinforce sustainability and to turn their public into active and voluntary donors. Workshop leader: Dr. Félix Lungu, Fundaçao AIS-ACN Foundation Tuesday 20 September EPR business meetings: 09:30 16:30: Outcome Measurement in Vocational Training (open to group members and interested EPR members upon registration) 14:30 16:30 Board of Directors (open to Board members and Directors of Full members) 16:30 18:00 General Assembly (open to Directors of Full and Associate members) The EPR business meetings will take place in AFID premises. Bus transfers from the Forum Picoas to AFID will be organized for each meeting. Participants will receive relevant information separately. Annual Conference welcome reception: 19:00 20:00, Lisbon City Hall This conference has received financial support from the European Union Programme for Employment and Social Innovation EaSI ( ). For further information please consult: 7

9 EPR ANNUAL CONFERENCE SEPTEMBER 2016 LISBON, PORTUGAL Travel & Practical Information Welcome to Lisbon for the 2016 Annual Conference Filmed, sung and described by artists and visitors from all over the world, the famous light of Lisbon is the best guide to understanding this city of contrasts. Lisbon was founded over 20 centuries ago, built on hills along the banks of the river Tagus, as it approaches the Atlantic Ocean. Encouraged by architectural tradition, this is reflected in the often extremely narrow streets winding their way up and down the riverfront hills, establishing the borders of historical neighborhoods each with their respective traditions and styles. Lisbon is a historic capital, a potpourri of unusual character and charm, where 800 years of cultural influences mingle with modern trends and life styles creating spectacular contrasts. And the present is marked by an equal openness to the 21st century world with contemporary museums, prominent cultural events and all the styles of a cosmopolitan city.

10 The Conference Venue The EPR Annual Conference 2016 will take place in the Forum Picoas in Avenida Fontes Pereira de Melo 40, Lisbon, Portugal. Forum Picoas is a part of the business history of Portugal as the first headquarters of the largest communication operator in the country. It works as a data centre converging between advanced telecommunication services and information technologies for the Entrepreneurial universe. Besides this is the stage for innumerous conferences, meetings, seminars and workshops from various private and non-profit institutions leading the example in Social Responsibility in the areas of Education, Rehabilitation and Social inclusion.

11 The Hotel Options A number of rooms have been pre-booked in various hotels (3* 4* and 5* category) near the Conference venue Forum Picoas, to fit your accommodation needs. Participants are responsible for their own hotel arrangements and can book their own rooms by contacting the hotel of their choice directly. 15 rooms in total have been pre-booked for the night of 19 th September in the Sheraton Hotel (10 rooms) and Hotel Mira Parque (5 rooms) for participants attending EPR meetings on 20 th September.

12 1. Sheraton Hotel ***** The hotel is located in front of the Forum Picoas. 20 rooms have been pre-booked for 2 nights (check-in on 20/09 check-out on 22/09) 10 rooms have been pre-booked for 3 nights (check-in on 19/09 check-out on 22/09) Room rates guaranteed until Friday 15 July: Single room per night Double room per night Breakfast, access to spa and fitness centre included. Additional cost: Municipal Tourist tax of 1 (min) 7 (max) per person per day. To book the room, please use this reservation form. Contact Information: Sheraton Hotel Rua Latino Coelho Lisbon, Portugal Tel :

13 2. Hotel Alif Avenidas **** The hotel is a 10 minute walk from the Forum Picoas. 20 rooms have been pre-booked for 2 nights (check-in on 20/09 check-out on 22/09) Room rates guaranteed until Monday 25 July: Single room - 80 per night Double room - 90 per night Breakfast included. Additional cost: Municipal Tourist tax of 1 (min) per person per day. To book the room, please send an to avenidas@alifhotels.com mentioning the code AFID-EPR. Contact Information: Hotel Alif Avenidas Avenida Duque D Ávila, 189, Lisbon, Portugal Tel :

14 3. Hotel Alif Campo Pequeno *** The hotel is a 20 minute walk from the Forum Picoas. Public transport is also available ( 30 rooms have been pre-booked for 2 nights (check-in on 20/09 check-out on 22/09) Room rates guaranteed until Monday 25 July: Single room - 60 per night Double room - 70 per night Breakfast included. Additional cost: Municipal Tourist tax of 1 (min) per person per day. To book the room, please send an to campopequeno@alifhotels.com mentioning the code AFID-EPR. Contact Information: Hotel Alif Campo Pequeno Campo Pequeno, 51, Lisbon, Portugal Tel :

15 4. Dom Carlos Park Hotel *** The hotel is a 12 minute walk from the Forum Picoas. Public transport is also available ( 10 rooms have been pre-booked for 2 nights (check-in on 20/09 check-out on 22/09) Room rates guaranteed until Friday 01 July: Single room - 97 per night Double room per night Breakfast included. Additional cost: Municipal Tourist tax of 1 (min) per person per day. To book the room, please use this reservation form. Contact Information: Hotel Dom Carlos Park Duque de Loulé Lisbon, Portugal Tel :

16 5. Dom Carlos Liberty Hotel *** The hotel is a 15 minute walk from the Forum Picoas. Public transport is also available ( 20 rooms have been pre-booked for 2 nights (check-in on 20/09 check-out on 22/09) Room rates guaranteed until Friday 01 July: Single room - 97 per night Double room per night Breakfast included. Additional cost: Municipal Tourist tax of 1 (min) per person per day. To book the room, please use this reservation form. Contact Information: Hotel Dom Carlos Liberty Alexandre Herculano Lisbon, Portugal Tel :

17 6. Hotel Mira Parque *** The hotel is a 9 minute walk from the Forum Picoas. 10 rooms have been pre-booked for 2 nights (check-in on 20/09 check-out on 22/09) 5 rooms have been pre-booked for 3 nights (check-in on 19/09 check-out on 22/09) Room rates guaranteed until Friday 01 July: Single room - 70 per night Single room double use - 75 per night Double room - 80 per night Breakfast included. Additional cost: Municipal Tourist tax of 1 (min) per person per day. To book the room, please send an to hotel@miraparque.com with the reservation code CONG. FUND- AFID 2016 Contact Information: Hotel Mira Parque Av. Sidónio Pais, Lisbon, Portugal Tel :

18 7. Hotel Eduardo VII *** The hotel is a 6 minute walk from the Forum Picoas. 15 rooms have been pre-booked for 2 nights (check-in on 20/09 check-out on 22/09) Room rates guaranteed until Friday 19 August: Single room - 69 per night Double room 79 per night Breakfast included. Additional cost: Municipal Tourist tax of 1 (min) per person per day. To book the room, please send an to sales@hoteleduardovii.pt with the reservation code Conferência EPR-Fundação AFID and a credit card number. Contact Information: Hotel Eduardo VII Av. Fontes Pereira de Melo, Lisbon, Portugal Tel :

19 8. Hotel Lisboa Central Park *** The hotel is located a 7 minute walk from the Forum Picoas. 8 rooms have been pre-booked for 2 nights (check-in on 20/09 check-out on 22/09) Room rates guaranteed until Wednesday 10 August: Single room - 70 per night Double room 85 per night Breakfast included. Additional cost: Municipal Tourist tax of 1 (min) per person per day. To book the room, please send an to hotel.lcpark@gmail.com with the reservation code Conferência AFID - R38941 and a credit card number. Contact Information: Hotel Lisboa Central Park Avenida Sidonio Pais, Lisbon, Portugal Tel :

20 How to reach the Conference Venue "Forum Picoas" and the hotels from Lisbon Airport? Lisbon Portela Airport is the main international gateway to Portugal. It is located 7km from the city centre. There are several options to reach the Conference venue and the hotels suggested in this document. By metro The airport is served by the red line (direction São Sebastião). The metro station Saldanha is the closest to Forum Picoas. Depending on your accommodation you can decide to walk towards your hotel or take the yellow line towards Marques de Pombal or Campo Pequeno. The journey is about 30 minutes. The metro ticket should cost 1.40

21 By bus There are different networks from the airport that offer services to passengers who are travelling to various destinations from the airport. The Aero-Bus service ensures regular links between the Lisbon Airport, several central points of the city and bus and train stations. This service runs daily every 20 minutes between 8am and 11pm. Aero-Bus ensures accessibility for passengers with reduced mobility. You can buy your ticket online ( or on the bus. It should cost about 3.50 The Aero-Bus n 1 brings you in the area where the hotels and the conference venue are located (See the bus stops list here on the left). The journey is about 30 minutes.

22 The Abribus regular bus service n. 744 and 783 connect Lisbon airport with the Picoas area. The journey is about 30 minutes and ticket should cost about 1.80 Bus n. 744 and 783 stops By taxi Taxis service is available outside the terminal buildings. This generally charges an average of 20 to the city center. Be aware that some taxis may charge you a bit more, especially if you travel with big luggage. The trip should take an average of 15 minutes to the city center.

23 Important Contact Information In case of any problems or emergency, you can reach an EPR staff member at the following mobile number: Main organiser in Portugal Maria Martins maria.martins@fund-afid.org.pt Tel: Main organiser for EPR Cinzia De Letis, EPR Secretariat cinzia.de.letis@epr.eu Tel:

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