November 2014 Update. Presented by the GMREB and its Regional Groups

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1 November 2014 Update Presented by the GMREB and its Regional Groups Fall 2014

2 A busy fall! This guide brings together in one easy-to-read document all of the conferences and training sessions offered by the Greater Montréal Real Estate Board (GMREB), in partnership with its groups and its Centris division. This guide, subsidized in part by the GMREB, will certainly help with your planning for the fall of 2014, by enabling you to add one or more of these events in your agenda. A wide variety of interesting activities are being offered, designed to enhance your professionalism and expertise, and to help optimize your use of the technology tools that are at your disposal. Registering for these conferences and training sessions is quick and easy, and can be done directly from the GMREB extranet. In mere seconds, you can add your name to the thousands of other real estate broker colleagues who participate in our training and development activities every year, and who become more enlightened and better informed of the changes and innovations taking place in our industry. Give your career a boost, meet new colleagues and update your knowledge thanks to the conferences and training sessions being offered by the GMREB and Centris! TO REGISTER FOR GMREB CONFERENCES AND CENTRIS TRAINING SESSIONS, PLEASE VISIT THE GMREB EXTRANET. The dates and information provided in this guide are subject to change without notice. In the event of a discrepancy between the dates indicated here and those on the GMREB extranet, the latter dates shall take precedence. 1

3 GMREB TRAINING SESSIONS AND RETURNING CONFERENCES Cause efficiente de la vente : la connaissez-vous? Training (in French) by CATHERINE LEVASSEUR October 14 Page 10 Démystifier les copropriétés divises et indivises lors d une transaction Training (in French) by DOMINIC LEBEAU / MTRE. NADA NAJM October 15 Page 11 Dry Basements Returning conference by ANTONIO SABELLA November 5 (in French) Page 12 December 3 (in English) Page 12 La fiscalité des courtiers immobiliers (complete version) Returning conference (in French) by MTRE. MARTIN FORTIER November 20 Page 13

4 GMREB TRAINING SESSIONS AND RETURNING CONFERENCES 2014 GMREB Tour Pur Entrepreneurship Motivational conference (in French) by NICOLAS DUVERNOIS, CEO, Pur Vodka November 24 to 28 Page 14 Hands-on Workshop: Using the ipad in Real Estate For beginners December 4 (in French) Page 15 Hands-on Workshop: Useful Applications for Brokers For intermediate and advanced users December 4 (in French) Page 16

5 G R OUP CONFERENC E S Using the ipad in Real Estate by ALEXANDRE BOUCHARD For beginners October 23 Centre & East Groups (in French) October 29 West Group (in English) October 30 South Shore Group (in French) November 6 Laval/North Shore Group (in French) Page 18 Mobile Technology: An Essential Part of a Broker s Life by ALEXANDRE BOUCHARD For intermediate and advanced users October 23 Centre & East Groups (in French) October 29 West Group (in English) October 30 South Shore Group (in French) November 6 Commercial Group Business Breakfast - Étude environnementale French conference by FRANÇOIS MUNGER, chemist October 8 Page 17 Laval/North Shore Group (in French Page 19 Commercial Group Business Breakfast - Prêts commerciaux (in French) by ALAIN DANSEREAU and DANIEL MCKAY November 12 Page 20

6 C ENTRIS TRAINING s and classroom training September, October, November, December Page 21 s and classroom training September, October, November, December Page 22 s on and Mobile September, October, November, December Pages Immocontact s October, November, December Page 24 Recorded tutorials Get trained in 3 minutes! Available 24 hours a day on the Centris portal. Click the Training button.

7 SEPTEMBER Monday Tuesday Wednesday Thursday Friday Commercial Group Business Breakfast Mobile ipad Sachez éviter les pièges de l inscription Property Searches Auto Hands-on Laboratory Classroom Training Centris training GMREB training and conference GMREB Group conference 6

8 OCTOBER Monday Tuesday Wednesday Thursday Friday Mobile ipad Commercial Group Business Breakfast Webinaire Immocontact Classroom Training Cause efficiente de la vente : la connaissez-vous? Immocontact Advanced Démystifier les copropriétés divises et indivises lors d une transaction Hands-on Laboratory Formation en salle Formation en salle Property Searches L ipad en immobilier La technologie mobile au cœur de la vie du courtier Classroom Training Auto Using the ipad in Real Estate (English) L ipad en immobilier Laboratoire pratique Mobile Technology: An Essential Part of a Broker s Life (English) La technologie mobile au cœur de la vie du courtier 7 Centris training GMREB training and conference GMREB Group conference

9 Monday Tuesday Wednesday Thursday Friday Les sous-sols secs - Returning Webinaire Mobile ipad L ipad en immobilier Laval La technologie mobile au cœur de la vie du courtier Laval Classroom Training Webinaire Immocontact Immocontact Advanced Commercial Group Business Breakfast Ruby Foo s Property Searches Hands-on Laboratory La fiscalité des courtiers immobiliers - Returning Formation en salle Formation en salle Tour Château Royal Laval Auto Tour Club de golf Métropolitain Anjou 2014 Tour Espace Rive-Sud La Prairie Hands-on Laboratory 2014 Tour Holiday Inn Pointe-Claire (English) Centris training GMREB training and conference GMREB Group conference 8

10 Monday Tuesday Wednesday Thursday Friday Dry Basements Returning (English) Hands-on Workshop L ipad pratique en immobilier Niveau débutant Hands-on Workshop Les applications pratiques au service du courtier Niveaux intermédiaire et avancé Classroom Training Mobile ipad (English) Laboratoire pratique Laboratoire pratique Property Searches Formation en salle Formation en salle Immocontact Advanced Auto DECEMBER Centris training GMREB training and conference

11 Cause efficiente de la vente : la connaissez-vous? Training (in French) by CATHERINE LEVASSEUR This training session will help you identify the factors that determine the efficient cause of sale, while examining conciliation and arbitration jurisdiction in cases of dispute. CATHERINE LEVASSEUR is assistant manager of the Professional Practices Department at the Québec Federation of Real Estate Boards (QFREB). As such, she manages files relating to claims for compensation submitted by members through the QFREB s conciliation and arbitration process. The notion of efficient cause of sale and the criteria for decision-making are part of her daily work. She will share her expertise on these issues and, by referring to arbitration decisions rendered over the years, she will explain the best ways to protect your right to compensation in a real estate transaction. TUESDAY, OCTOBER 14, 2014 Time: 1 to 4 p.m. Cost: $ tax Location: Greater Montréal Real Estate Board Grands salons A & B 600 chemin du Golf Île-des-Sœurs, Québec H3E 1A8 10

12 Démystifier les copropriétés divises et indivises lors d une transaction Training (in French) by DOMINIC LEBEAU and MTRE. NADA NAJM This training session will inform brokers of the professional actions they should take in transactions involving a divided or undivided co-ownership (condominium). This conference will focus on understanding the documents relating to condominiums, reading the certificate of location, identifying the different cadastres, using the Request for Information to the Syndicate of Co-Owners form, the Seller s Declaration form and other forms, the right of redemption and pre-emptive right, as well as the legal aspects you should verify during the transaction. WEDNESDAY, OCTOBER 15, 2014 Time: 1 to 4 p.m. Cost: $ tax Location: Greater Montréal Real Estate Board Grands salons A & B 600 chemin du Golf Île-des-Sœurs, Québec H3E 1A8 DOMINIC LEBEAU is a graduate of the École polytechnique de Montréal and a real estate broker. He is also a professor at the Collège de l immobilier du Québec where he teaches architecture, valuation, the drafting of residential contracts and commercial finance. Mr. Lebeau is the author of the manual entitled Architecture, which is used for the Valuation II course. He was a trainer for the GMREB in , and he designed the residential real estate brokerage simulation day offered by the Collège de l immobilier du Québec. MTRE. NADA NAJM has been a member of the Barreau du Québec since 1994, and practiced real estate law for many years before becoming a professor and trainer at the Collège de l immobilier du Québec in She is vice-president of the Organisme d autoréglementation du courtage immobilier du Québec s (OACIQ s) Indemnity Committee, a position she has held since January Mtre. Najm has an in-depth understanding of divided co-ownerships in Québec. She has been a conference speaker and coach for many years in the area of professional practices for real estate and mortgage brokers, serving various real estate agencies. 11

13 Dry Basements Returning conference (in English and French) by ANTONIO SABELLA Systèmes Sous-sols Québec Learn about the causes of humidity and water infiltration in basements, as well as available solutions. This conference includes a question and answer period. SYSTÈMES SOUS-SOLS QUÉBEC is a member of Basement Systems Inc., North America s largest network of entrepreneurs specializing in the repair of basement problems. The company has been in business for more than 27 years and has more than 400 dealers. Systèmes Sous-sols Québec is also a regional dealer for Foundation Supportworks Inc., a network of foundation repair contractors that stretches across the United States and Canada. WEDNESDAY, NOVEMBER 5, 2014 Time: 1 to 4 p.m. Cost: $ tax Location: Greater Montréal Real Estate Board Grands salons A & B 600 chemin du Golf Île-des-Sœurs, Québec H3E 1A8 WEDNESDAY, DECEMBER 3, 2014 Time: 1:30 to 4 p.m. Cost: $ tax Language: English Location: Royal St. Lawrence Yacht Club 1350 chemin Bord du Lac Dorval, Québec H9S 2E5 Each participant will receive a book valued at $

14 La fiscalité des courtiers immobiliers (in French) by MTRE. MARTIN FORTIER Mtre. Martin Fortier will explain the differences between a self-employed real estate broker and an incorporated real estate broker, and will elaborate on allowable expenses for brokers. MTRE. MARTIN FORTIER, M.Fisc., is one of the founding partners of the firm De Chantal, D Amour, Fortier, where since 1997, his practice focuses predominantly on civil, commercial and fiscal litigation, as he provides legal counsel to individuals as well as small- and medium-sized businesses. Mtre. Fortier has represented several real estate brokers and agencies. He is also an experienced conciliator and mediator in the branches of civil and commercial law. THURSDAY, NOVEMBER 20, 2014 Time: 1 to 4 p.m. Cost: $ tax Location: Greater Montréal Real Estate Board Grands salons A & B 600 chemin du Golf Île-des-Sœurs, Québec H3E 1A8 13

15 2014 GMREB Tour Pur Entrepreneurship At the 2014 Tour, the GMREB management team will present the latest developments taking place at the GMREB, Centris and the QFREB. Furthermore, in collaboration with the regional groups, the GMREB will present a personal conference by NICOLAS DUVERNOIS, president and founder of PUR Vodka. Mr. Duvernois will talk about his journey that led to the creation of PUR Vodka, the first vodka that is not only produced entirely in Québec, but that has been recognized as the most titled vodka in Canada! As part of this conference, you will also learn how PUR Vodka came to win the title of best vodka in the world at the prestigious Vodka Masters competition in London, before selling a single bottle. TOPICS TO BE ADDRESSED: Ingenuity in business : how to compete with big rivals without necessarily using the same financial resources; Seeing the big picture: build your business plan on a solid product of excellent quality; Know how to stand out: how to prove your added value in a highly competitive field. AGENDA: 8 a.m.: Registration 9 a.m.: Presentation of the latest developments at the GMREB, Centris and QFREB 10:15 a.m.: Break 10:30 a.m.: by Nicolas Duvernois, CEO of Pur Vodka the best vodka in the world 11:45 a.m.: Closing remarks TOUR DATES: This event is offered free of charge. Coffee and water will be served. Monday, November 24: Château Royal, Laval Tuesday, November 25: Club de golf Métropolitain, Anjou Thursday, November 27: Espace Rive-Sud, La Prairie Friday, November 28: Holiday Inn, Pointe-Claire (English) 14

16 Hands-on Workshop: Using the ipad in Real Estate For Beginners During this guided workshop, you will learn how to comfortably use ios 8, the ipad s new operating system. Through a series of hands-on examples, group work and the sharing of experiences, you will leave this workshop with concrete and practical knowledge for mastering the ipad using applications that are already on your tablet. We will also examine the integration of mobile tools into an existing technology environment and the issue of migrating a computer to a tablet or smart phone. ALEXANDRE BOUCHARD After studying computer science, Alexandre Bouchard completed a bachelor s degree in Business Administration. Seven years later, he joined the business services team at Apple, working on several groundbreaking projects in Canada. It was during his four years with the technology giant that the first ipad was launched. Mr. Bouchard developed a keen interest in training and consulting in the area of mobile technologies. In early 2014, this led him to create the company Mobile U Inc., which is dedicated to helping companies move into the mobile technology era. THURSDAY, DECEMBER 4, 2014 Time: 9:30 a.m. to 12 p.m. Cost: $99 + tax Location: Greater Montréal Real Estate Board Grands salons A & B 600 chemin du Golf Île-des-Sœurs, Québec H3E 1A8 15

17 Hands-on Workshop: Useful Applications for Brokers For Intermediate and Advanced Users Once you ve mastered the ipad and its many tools, the possibilities become endless. By attending this workshop, you will discover some of the most commonly used applications in real estate. Managing your Centris work, your contacts, your agenda, your documents, your travel and your expenses will become a breeze! This workshop will build a solid foundation in technology that will support you in effectively performing your duties. The ultimate goal is to save you time, so that you can deliver quicker service to your clients. ALEXANDRE BOUCHARD After studying computer science, Alexandre Bouchard completed a bachelor s degree in Business Administration. Seven years later, he joined the business services team at Apple, working on several groundbreaking projects in Canada. It was during his four years with the technology giant that the first ipad was launched. Mr. Bouchard developed a keen interest in training and consulting in the area of mobile technologies. In early 2014, this led him to create the company Mobile U Inc., which is dedicated to helping companies move into the mobile technology era. THURSDAY, DECEMBER 4, 2014 Time: 1:30 to 4 p.m. Cost: $99 + tax Location: Greater Montréal Real Estate Board Grands salons A & B 600 chemin du Golf Île-des-Sœurs, Québec H3E 1A8 16

18 Commercial Group Business Breakfast * - Étude environnementale (in French) by FRANÇOIS MUNGER Don t miss this conference that will convince you of how important it is to conduct environmental studies before concluding a real estate transaction. Mr. François Munger will present the guidelines for Environmental Site Assessments - Phase 1 and Phase 2. This conference will also address the protection offered by environmental studies, for both your buying and selling clients, as well as the obligations imposed by financial institutions and the Ministère du Développement durable, de l Environnement et de la Lutte contre les changements climatiques du Québec (MDDELCC). FRANÇOIS MUNGER, president and co-founder of Physis Environment, has acquired extensive experience in environmental assessment, environmental soil characterization and contaminated site remediation. Trained as a chemist, Mr. Munger has been working in the environmental field for almost twenty years. Since starting his career, he has worked in different environmental areas, including as the manager of a chemical laboratory and of a hazardous waste processing centre. Wants and Mandates WEDNESDAY, OCTOBER 8, 2014 : Étude environnementale (in French) speaker: François Munger, Chemist Time: 8 to 11:45 a.m. Cost: $ tax Location: Château Royal 3500 boulevard du Souvenir Laval, Québec H7V 1X2 * Throughout the year, the Commercial Group organizes activities for brokers who work in industrial and commercial real estate. These business breakfasts typically include a conference related to an aspect of commercial real estate, as well as a Wants and Mandates session where brokers can share their real estate listings and needs. 17

19 Using the ipad in Real Estate (in English and French) by ALEXANDRE BOUCHARD Presented by the GMREB Regional Groups Learn basic functions, tips and tricks on the device that revolutionized its field when it was released four years ago. In 2014, the ipad is still the best-selling tablet on the market. With the expected release of ios 8 this fall, it is once again poised to provide consumers with an improved user experience. Discover why the ipad is an advantage for real estate brokers. This conference is intended for beginners. ALEXANDRE BOUCHARD After studying computer science, Alexandre Bouchard completed a bachelor s degree in Business Administration. Seven years later, he joined the business services team at Apple, working on several groundbreaking projects in Canada. It was during his four years with the technology giant that the first ipad was launched. Mr. Bouchard developed a keen interest in training and consulting in the area of mobile technologies. In early 2014, this led him to create the company Mobile U Inc., which is dedicated to helping companies move into the mobile technology era. THURSDAY, OCTOBER 23, 2014 Centre & East Groups Time: 9:30 a.m. to 12 p.m. Cost: $ tax Location: Hôtel Universel Montréal 5000 rue Sherbrooke Est Montréal, Québec H1V 1A1 THURSDAY, OCTOBER 30, 2014 South Shore Group Time: 9:30 a.m. to 12 p.m. Cost: $ tax Location: Hôtel Alt, Quartier DIX boulevard de Rome Brossard, Québec J4Y 0B6 WEDNESDAY, OCTOBER 29, 2014 West Group Time: 9:30 a.m. to 12 p.m. Cost: $ tax Language: English Location: Holiday Inn 6700 aut. Transcanadienne Pointe-Claire, Québec H9R 1C2 THURSDAY, NOVEMBER 6, 2014 Laval/North Shore Group Time: 9:30 a.m. to 12 p.m. Cost: $ tax Location: Château Royal 3500 boulevard du Souvenir Laval, Québec H7V 1X2 18

20 Mobile Technology: An Essential Part of a Broker s Life (in English and French) by ALEXANDRE BOUCHARD Presented by the GMREB Regional Groups Real estate brokers are mobile workers who must be efficient and able to multitask. As a result, their tools must also be mobile, efficient and able to multitask. Learn how to optimize your day-to-day work by using smart mobile tools. Create a lasting impression on your clients by meeting and even surpassing their expectations. Discover why and how mobile technology is becoming an essential component in the life of a real estate broker. This conference is intended for intermediate and advanced users. ALEXANDRE BOUCHARD After studying computer science, Alexandre Bouchard completed a bachelor s degree in Business Administration. Seven years later, he joined the business services team at Apple, working on several groundbreaking projects in Canada. It was during his four years with the technology giant that the first ipad was launched. Mr. Bouchard developed a keen interest in training and consulting in the area of mobile technologies. In early 2014, this led him to create the company Mobile U Inc., which is dedicated to helping companies move into the mobile technology era. 19 THURSDAY, OCTOBER 23, 2014 Centre & East Groups Time: 1:30 to 4 p.m. Cost: $ tax Location: Hôtel Universel Montréal 5000 rue Sherbrooke Est Montréal, Québec H1V 1A1 THURSDAY, OCTOBER 30, 2014 South Shore Group Time: 1:30 to 4 p.m. Cost: $ tax Location: Hôtel Alt, Quartier DIX boulevard de Rome Brossard, Québec J4Y 0B6 WEDNESDAY, OCTOBER 29, 2014 West Group Time: 1:30 to 4 p.m. Cost: $ tax Language: English Location: Holiday Inn 6700 aut. Transcanadienne Pointe-Claire, Québec H9R 1C2 THURSDAY, NOVEMBER 6, 2014 Laval/North Shore Group Time: 1:30 to 4 p.m. Cost: $ tax Location: Château Royal 3500 boulevard du Souvenir Laval, Québec H7V 1X2

21 Commercial Group Business Breakfast * - Prêts commerciaux Commerce de détail, franchise et professionnels de la santé and Quartier innovation s (in French) by ALAIN DANSEREAU and DANIEL MCKAY (RBC), as well as DAMIEN SILÈS (Quartier de l innovation) LES PRÊTS COMMERCIAUX - COMMERCE DE DÉTAIL, FRANCHISE ET PROFESSIONNELS DE LA SANTÉ Messrs. Dansereau and McKay, of the Royal Bank of Canada, will inform you about commercial loans designed for franchises and the retail trade, as well as commercial loans for healthcare professionals. You will be provided with valuable information that will help you accompany your clients throughout their transactions. Wants and Mandates WEDNESDAY, NOVEMBER 12, 2014 s: Prêts commerciaux and Quartier innovation speakers: Alain Dansereau and Daniel McKay Time: 8 to 11:45 a.m. Cost: $ tax Location: Ruby Foo s Salon Singapore 7655 boulevard Décarie Montréal, Québec H4P 2H2 ALAIN DANSEREAU is an account manager for the Healthcare Professionals Market. With more than 35 years of experience, he works mainly with companies in the healthcare professionals area. Because the healthcare field is constantly evolving, Mr. Dansereau specializes in the implementation of financial plans that are tailored to the business development needs of his clients. DANIEL MCKAY, Account Manager, works with many companies in the area of franchises and retail. Based in the Centre d affaires de Brossard and possessing more than 36 years of experience in the financial services sector, he helps companies get the most from their banking relationships. INFORMATION SESSION DÉVELOPPEMENT ÉCONOMIQUE VILLE DE MONTRÉAL - QUARTIER DE L INNOVATION Discover Montréal s new vision of innovation the Quartier de l innovation (QI), a creative and dynamic platform dedicated to the needs of innovative players in Montréal. This short information session will be presented by DAMIEN SILÈS, Executive Director of the Quartier de l innovation de Montréal. * Throughout the year, the Commercial Group organizes activities for brokers who work in industrial and commercial real estate. These business breakfasts typically include a conference related to an aspect of commercial real estate, as well as a Wants and Mandates session where brokers can share their real estate listings and needs. 20

22 CLASSROOM TRAINING October 10 9:30 to 11:30 a.m. English 1:30 to 3:30 p.m. French October 17 1:30 to 3:30 p.m. French November 7 9:30 to 11:30 a.m. French 1:30 to 3:30 p.m. English November 21 1:30 to 3:30 p.m. French December 5 9:30 to 11:30 a.m. English 1:30 to 3:30 p.m. French December 12 1:30 to 3:30 p.m. French HANDS-ON LABORATORIES September 25 9:30 a.m. to 12 p.m. French 1:30 to 4 p.m. English October 16 9:30 a.m. to 12 p.m. English 1:30 to 4 p.m. French October 31 9:30 a.m. to 12 p.m. French November 13 9:30 a.m. to 12 p.m. French 1:30 to 4 p.m. English December 11 1:30 to 4 p.m. French WEBINARS C ENTRIS TRAINING Fill in, print, , share and manage the OACIQ forms for your transactions, from wherever you are. The tool is offered by the OACIQ, in collaboration with Centris. THESE TRAINING SESSIONS ARE OFFERED FREE OF CHARGE. Register on the homepage of the extranet. September 24 10:30 to 11:30 a.m. French 2:30 to 3:30 p.m. English October 8 10:30 to 11:30 a.m. French October 22 10:30 to 11:30 a.m. English 2:30 to 3:30 p.m. French November 7 10:30 to 11:30 a.m. English 2:30 to 3:30 p.m. French November 17 10:30 to 11:30 a.m. French 2:30 to 3:30 p.m. English December 9 10:30 to 11:30 a.m. English 2:30 to 3:30 p.m. French 21 Classroom training and hands-on laboratories are offered in Brossard, Laval and Île-des-Sœurs. More information will be provided on the registration page.

23 CLASSROOM TRAINING September 26 9:30 to 11:30 a.m. English 1:30 to 3:30 p.m. French October 17 9:30 to 11:30 a.m. French October 24 9:30 to 11:30 a.m. French 1:30 to 3:30 p.m. English November 21 9:30 to 11:30 a.m. French December 12 9:30 to 11:30 a.m. French HANDS-ON LABORATORIES November 27 9:30 a.m. to 12 p.m. French 1:30 to 4 p.m. English December 11 9:30 a.m. to 12 p.m. French WEBINARS PROPERTY SEARCHES September 17 10:30 to 11:30 a.m. French 2:30 to 3:30 p.m. English October 21 10:30 to 11:30 a.m. English 2:30 to 3:30 p.m. French November 12 10:30 to 11:30 a.m. French 2:30 to 3:30 p.m. English December 11 10:30 to 11:30 a.m. English 2:30 to 3:30 p.m. French WEBINARS AUTO Search for listings, print reports, produce comparative market analyses and create automatic s for your clients. THESE TRAINING SESSIONS ARE OFFERED FREE OF CHARGE. Register on the homepage of the extranet. September 22 10:30 to 11:30 a.m. French 2:30 to 3:30 p.m. English October 28 10:30 to 11:30 a.m. English 2:30 to 3:30 p.m. French November 24 10:30 to 11:30 a.m. French 2:30 to 3:30 p.m. English December 16 10:30 to 11:30 a.m. English 2:30 to 3:30 p.m. French Classroom training and hands-on laboratories are offered in Brossard, Laval and Île-des-Sœurs. More information will be provided on the registration page. 22

24 Manage your contacts, your agenda and your sales reports from wherever you are. Web is integrated into certain Centris tools, which makes it easier to use. Register on the homepage of the extranet. PROSPECTS WEBINARS September 17 La gestion de votre temps avec 11 a.m. to 12 p.m. French Time Management With Our Calendar 1 to 2 p.m. English September 18 La gestion de vos ventes avec 11 a.m. to 12 p.m. French The Sales Manager 1 to 2 p.m. English September 23 La gestion de vos visites dans 11 a.m. to 12 p.m. French Managing Your Showings 1 to 2 p.m. English October 8 Comment bien démarrer avec 11 a.m. to 12 p.m. French How To Get Started With 1 to 2 p.m. English October 14 Comment faire la gestion de vos contacts 11 a.m. to 12 p.m. French Managing Your Contacts 1 to 2 p.m. English October 16 La gestion de votre temps avec 11 a.m. to 12 p.m. French Time Management With Our Calendar 1 to 2 p.m. English October 22 La gestion de vos visites dans 11 a.m. to 12 p.m. French Managing Your Showings 1 to 2 p.m. English October 28 La gestion de vos ventes avec 11 a.m. to 12 p.m. French The Sales Manager 1 to 2 p.m. English November 13 Comment bien démarrer avec 11 a.m. to 12 p.m. French How To Get Started With 1 to 2 p.m. English November 18 Comment faire la gestion de vos contacts 11 a.m. to 12 p.m. French Managing Your Contacts 1 to 2 p.m. English November 19 La gestion de vos ventes avec 11 a.m. to 12 p.m. French The Sales Manager 1 to 2 p.m. English November 20 La gestion de votre temps avec 11 a.m. to 12 p.m. French Time Management With Our Calendar 1 to 2 p.m. English November 25 La gestion de vos visites dans 11 a.m. to 12 p.m. French Managing Your Showings 1 to 2 p.m. English December 9 Comment bien démarrer avec 11 a.m. to 12 p.m. French How To Get Started With 1 to 2 p.m. English December 10 Comment faire la gestion de vos contacts 11 a.m. to 12 p.m. French Managing Your Contacts 1 to 2 p.m. English December 11 La gestion de votre temps avec 11 a.m. to 12 p.m. French Time Management With Our Calendar 1 to 2 p.m. English December 15 La gestion de vos visites 11 a.m. to 12 p.m. French dans Managing Your Showings 1 to 2 p.m. English December 17 La gestion de vos ventes 11 a.m. to 12 p.m. French avec The Sales Manager 1 to 2 p.m. English 23

25 Mobile Search listings from your smart phone or tablet using this tool that was specifically designed to follow you wherever you go. THESE TRAINING SESSIONS ARE OFFERED FREE OF CHARGE. Register on the homepage of the extranet. September 16 10:30 to 11:30 a.m. French 2:30 to 3:30 p.m. English October 6 10:30 to 11:30 a.m. English 2:30 to 3:30 p.m. French November 6 10:30 to 11:30 a.m. French December 8 10:30 to 11:30 a.m. English IMMOCONTACT WEBINARS October 9 10:30 to 11:30 a.m. English 2:30 to 3:30 p.m. French November 10 10:30 to 11:30 a.m. French IMMOCONTACT WEBINARS ADVANCED Be available at all times and quickly contact your colleagues. Immocontact is also accessible to brokerage firms, their administrative personnel and to certain call centres. In addition, it gives you access to reports of all your communications. THESE TRAINING SESSIONS ARE OFFERED FREE OF CHARGE. Register on the homepage of the extranet. October 14 10:30 to 11:30 a.m. English 2:30 to 3:30 p.m. French November 11 10:30 to 11:30 a.m. French 2:30 to 3:30 p.m. English December 15 10:30 to 11:30 a.m. French 24

26 TO REGISTER FOR GMREB CONFERENCES AND CENTRIS TRAINING SESSIONS, PLEASE VISIT THE GMREB EXTRANET. The dates and information provided in this guide are subject to change without notice. In the event of a discrepancy between the dates indicated here and those on the GMREB extranet, the latter dates shall take precedence.

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