North Carolina Community College System

Transcription

1 Enterprise Resource Planning Program North Carolina Community College Adult Educators Association September 27, 2017

2 Agenda Introduction Why are we here? Modern ERP Perspective Priorities, Process & Barriers What we hear How to get involved

3 Prospective Students Clarify and Choosing Recruitment/Admissions Current Students Joining and Engaging Instruction & Student Services Graduates & Alumni Focusing Future Success Institutional Foundations Continuing Students Building on Success Instruction & Student Services

4 What is the ERP Program goal? Improve and transform the way we deliver the community college experience What is an ERP? Efficient planning, management and application of resources to support and contribute to the success of students People Process Technology Expected output from today s session Provide information about the ERP Program and how you can participate

5 Guiding Principles Student First Develop a reliable, accessible, sustainable and affordable community college system designed around serving our students first Business Transformation Unify people, processes, and technology to support student needs and lead us to a more competitive posture in the higher education and continuous learning space Shared Vision Be transparent in our coordination, communication, and decision making throughout the process to improve outcomes for our students

6 ERP PMO Executive Steering Committee Jennifer Haygood NCCCS NCCCS Interim President Dr. Chad Bledsoe Montgomery CC President Dr. Tim Brewer Mitchell CC President Dr. Rusty Hunt Lenoir CC President Dr. Algie Gatewood Alamance CC President Dr. David Shockley Surry CC President Dr. Lisa Chapman NCCCS Senior Vice President/CAO Jim Parker NCCCS Senior Vice President/CIO Elizabeth Grovenstein NCCCS Vice President/CFO Maureen Little NCCCS Vice President/Economic Development Jim Dolan Tracy Doaks Office of State Controller (OSC) Department of Information Technology (NC DIT)

7 Kara Bosch Central Piedmont CC ACCBO Human Resource Nominee Dr. David Brand Fayetteville Tech CC CAO - Instructional Administration Emily Brandenburg Cape Fear CC Adult Education Advisory Council Roderick Brower Sandhills CC IIPS Committee Nominee Michael Campbell Central Carolina CC SGA Student Nominee Wendy Emerson Forsyth Technical CC ACCBO Administration Nominee Mark Hagensbuch Guilford Tech CC Small Business Center Network Dr. Candace Holder Surry CC ERP Planning & Design RFP Dr. Silvia Husain Gaston College VP Student Affairs & Enrollment Mgmt. David Kim Central Piedmont CC ERP Planning & Design RFP Lisa Koretoff Guilford Tech CC Director of Financial Aid Ryan McCarty NCCCS Economic Development: Apprenticeship NC Bernita Nichols Wake Tech CC Economic Development: Customized Training Dr. Ryan Schwiebert Wake Tech CC CIO-Association Chair Lisa Sessions Western Piedmont CC Human Resource Director Anne Shaw NCCCS Small Business Center Network Jay Sullivan Beaufort County CC Institutional Research Nominee Dr. Kambiz Tahmaseb NC CC Faculty Association Vice President of External Relations Libba Thomas Sandhills CC ERP Planning & Design RFP Dr. Shelley White A-B Tech CC Continuing Education Vice President Lynda Wilkins NCCCS Economic Development: Customized Training

8 Executive Steering Committee Structure

9 ERP Program Team Patrick Fleming, Director ERP PMO Danny Gilchrist, Chief Business Architect Marnie MacKenzie, Documentation Specialist Janet Stewart Worthington, Project Manager Business Systems Analysts Sonya Atkinson Bartley Sarah Gaither Brandi Massey Midge Miller Wayne Madry

10 Gartner s Hype Cycle for Postmodern ERP

11 Modern ERP Staff and Faculty Perspective User Friendly Processes Modern Technologies Adaptable Workflows Learning Management Integration Amazing Support Wide Range of Features Enhanced FA & Payment Workflows Mobile Friendly Available Anywhere Anytime Easy to Interface Secure and Reliable ADA Compliant

12 Modern ERP A Student Perspective User Friendly Processes Modern Technologies Learning Management Integration Amazing Support Wide Range of Features Mobile Friendly Secure and Reliable ADA Compliant

13 Project Roadmap

14 Questions We Ask What priorities should we focus on to ensure the successful transition to the next ERP? What major processes must change to successfully reach our goal? What barriers were overcome?

15 Developing Business Requirements - Our Process LKS PRR Pain Points Process requires reconfiguration Possible policy impact Opportunity Value added new or updated process Satisfactory Requires little or no reconfiguration Could be part of a larger workflow redesign Work at Session Dialogue and Document LKS Listening and Knowledge Sessions PRR Process Reimagine and Redesign

16 How Do I Contribute? Student Survey Link: Faculty Survey Link: Staff Survey Link:

17 Who Has Contributed? Region College Student Faculty Staff Participation Totals Responses Responses Responses Central Alamance Community College Central Davidson County Community College Central Forsyth Technical Community College Central Guilford Technical Community College Central Randolph Community College Central Rockingham Community College Central Surry Community College Central Region Totals (as of 9/26/17): 1, ,885 North Central Durham Technical Community College North Central Edgecombe Community College North Central Johnston Community College North Central Nash Community College North Central Piedmont Community College North Central Vance-Granville Community College North Central Wake Technical Community College North Central Wilson Community College North Central Region Totals (as of 9/26/17): 1, ,319

18 Region Who Has Contributed? College Student Responses Faculty Responses Staff Participation Totals Responses Northeast Beaufort County Community College Northeast College of the Albemarle Northeast Halifax Community College Northeast Martin Community College Northeast Pitt Community College Northeast Roanoke-Chowan Community College Northeast Region Totals (as of 9/26/17): Northwest Caldwell Community College and Technical Institute Northwest Catawba Valley Community College Northwest Mayland Community College Northwest McDowell Technical Community College Northwest Western Piedmont Community College Northwest Wilkes Community College Northwest Region Totals (as of 9/26/17): ,184

19 Who Has Contributed? Region College Student Faculty Staff Participation Totals South Central Bladen Community College South Central Central Carolina Community College South Central Fayetteville Technical Community College South Central Montgomery Community College South Central Richmond Community College South Central Robeson Community College South Central Sampson Community College South Central Sandhills Community College South Central Southeastern Community College South Central Region Totals (as of 9/26/17): 1, ,617 Southeast Brunswick Community College Southeast Cape Fear Community College Southeast Carteret Community College Southeast Coastal Carolina Community College Southeast Craven Community College Southeast James Sprunt Community College Southeast Lenoir Community College Southeast Pamlico Community College Southeast Wayne Community College Southeast Region Totals (as of 9/26/17): ,629

20 Who Has Contributed? Region College Student Faculty Staff Participation Totals Responses Responses Responses Southwest Central Piedmont Community College ,052 Southwest Cleveland Community College Southwest Gaston College Southwest Mitchell Community College Southwest Rowan-Cabarrus Community College Southwest South Piedmont Community College Southwest Stanly Community College Southwest Region Totals (as of 9/26/17): 1, ,431 Western Asheville - Buncombe Technical Community College Western Blue Ridge Community College Western Haywood Community College Western Isothermal Community College Western Southwestern Community College Western Tri-County Community College Western Region Totals (as of 9/26/17): ,273

21 Where & When Do I Contribute? Event Date Host College Host College Host College Listening and 10/9-10/10 Cleveland Johnston TBD Knowledge Sessions - Student Services 10/11-10/12 Mitchell Sandhills TBD How Do I Register? Student Services Listening and Knowledge Session Registration

22 Date What s Next? Process Reimagine Redesign Workshops Schedule and Host Colleges 10/16-17 Southwestern GTCC Stanly TBD Sandhills COA Wayne 10/18-19 Southwestern GTCC Stanly Johnston Sandhills COA Wayne 10/30-31 TBD Davidson 11/1-2 TBD Davidson South Piedmont South Piedmont TBD TBD Central Carolina Central Carolina 11/13-14 Haywood TBD Stanly TBD Sampson Pitt Pitt Roanoke- Chowan James Sprunt James Sprunt Craven

23 What s Next? Process Reimagine Redesign Workshops Date Schedule and Host Colleges 11/15-16 Haywood TBD Stanly TBD Sampson 11/27-28 Haywood Forsyth 11/29-30 Haywood Forsyth South Piedmont South Piedmont Nash Nash 12/11-12 A-B Tech Davidson Stanly Nash 12/13-14 A-B Tech Davidson Stanly Nash Central Carolina Central Carolina Central Carolina Central Carolina Roanoke- Chowan COA COA Pitt Pitt Craven Wayne Wayne Carteret Carteret

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25 Who Do I Contact? ERPProgram Team Erp-pmo@nccommunitycolleges.edu