The Administrative Office of the Courts: Technology. William Childs Fiscal Research Division March 4, 2015

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1 The Administrative Office of the Courts: Technology William Childs Fiscal Research Division

2 AOC Budget By Program FY Total General Fund Budget: $469 million Specialty Programs $19.4 M 4% Trial Court $293.0 M 62% District Attorney $98.7 M 21% Independent Commissions $2.4 M 1% Source: Authorized Budget, December 31, 2014 Appellate $13.8 M 3% Administration $42.2 M 9% 2

3 AOC Administration Authorized Budget by Section FY Court Services $2.4 M 6% Purchasing Services $2.5 M 6% Other (includes Directors, Legal, HR, Budget) $6.9 M 16% Reserves -$2.8 M Technology Services $15.9 M 38% Financial Services $2.5 M 6% Non-tech Infrastructure Fund $3.6 M 9% Source: Authorized Budget, December 31, 2014 Tech Infrastructure Fund $11.1 M 26% Total General Fund Budget: $42.2 million Total FTE Employees:

4 Technology Services Responsible for technology needs of entire court system 13 separate teams, each with unique responsibilities, grouped into three sections. These sections are: o Application Development Develops and manages software (83 FTE) o Infrastructure and Operations Support manages and provides support for hardware and other infrastructure, including the Help Desk (61 FTE) o Project Management and Quality Assurance planning and management of technology (3 FTE) Total FTE: 147 Total FY GF Budget: $15,931,136 4

5 AOC Technology Two legacy systems are the backbone of AOC Technology: ACIS (Automated Criminal/Infractions System): legacy database tracking criminal case data FMS (Financial Management Software): legacy system designed to receipt, record, track, and disburse monies related to court proceedings 5

6 ACIS-Clerks Main Menu 6

7 Legacy System Facts ACIS: 1.2 million transactions daily 2.2 million filings in FY million dispositions in FY First implemented in 1982 to track infractions Used in 99 counties by 1990 (final county in 1996) CCIS-CC implemented first feature in 2006 AOC has quality-control concerns with the process of entirely replacing ACIS with CCIS FMS: Statewide rollout Disbursed more than $740 million in FY More than 3 million transactions in FY

8 AOC Technology AOC moving towards more modern system: CCIS (Criminal Court Information System): Web-based system, autofill entry Components for : Clerks (CCIS-CC) DAs (CCIS-DA) Public Defenders (CCIS-PD) e-courts project: Intended to expand e-filing and ultimately replace court paper 8

9 CCIS-CC Screenshot Source: AOC 9

10 CCIS-CC Screenshot Source: AOC 10

11 CCIS-CC Screenshot Source: AOC 11

12 AOC Criminal Case Technology NCAWARE: Statewide warrant repository Real-time web-based system 10.4 million processes tracked in system Launched in 2008 and implemented statewide in 2014 e-citation: Statewide electronic citation system Launched 1999 as joint venture with SHP Automatically transmits citation information to ACIS 9.2 million citations processed since launch First of its type in the nation DAS: Discovery Automation System Electronic discovery for DAs from local law enforcement Piloted

13 AOC Criminal Case Technology payncticket: online citation payment Statewide rollout in percent of waived offenses paid using payncticket Magistrate Video Project Video communications between magistrate and local law enforcement for criminal matters Piloted 2012 Implemented in 39 districts and counties by June 30,

14 Magistrate Video Project, January 2015 CURRITUCK (2) VANCE CAMDEN (1) PASQUOTANK (4) GATES ASHE ALLEGHANY SURRY (6) STOKES (4) ROCKINGHAM (2) CASWELL (1) PERSON (1) GRANVILLE (4) WARREN HALIFAX (2) NORTHAMPTON HERTFORD (1) MITCHELL WATAUGA (1) AVERY CALDWELL WILKES ALEX- YADKIN DAVIE (1) FORSYTH GUILFORD (9) ALA- MANCE ORANGE (2) DURHAM FRANKLIN (7) NASH (4) EDGE- COMBE BERTIE (1) MARTIN PERQUIMANS CHOWAN (2) DARE WASHINGTON TYRRELL YANCEY MADISON BUNCOMBE MCDOWELL BURKE (1) ANDER (2) CATAWBA IREDELL (2) DAVIDSON (4) ROWAN (4) RANDOLPH CHATHAM (1) WAKE (9) JOHNSTON (1) WILSON GREENE PITT BEAUFORT HYDE GRAHAM (1) CHEROKEE (3) CLAY SWAIN MACON (3) HAYWOOD (2) HENDERSON JACKSON (5) TRANSYLVANIA POLK RUTHERFORD LINCOLN (1) GASTON CLEVELAND MECKLENBURG (4) CABARRUS UNION LEE (1) \ MOORE (3) STANLY MONTGOMERY STANLY RICHMOND HOKE ANSON HARNETT (4) CUMBERLAND (3) SAMPSON WAYNE DUPLIN LENOIR JONES ONSLOW CRAVEN PAMLICO CARTERET SCOT- Implemented Future Sites Received Paperwork /Pending Approval Approved for Implementation LAND ROBESON (1) BLADEN COLUMBUS BRUNSWICK PENDER NEW HANOVER Declined to Participate Source: AOC 14

15 AOC Technology Other technology systems supported by AOC: VCAP (civil case processing system) e-filing: Piloted 2009 in three counties without much success Alamance County Domestic Violence Pilot in 2013 Provides better integration into system CaseWise: civil case calendaring system JWise: juvenile case management system 15

16 AOC Technology Facilities Source: AOC 16

17 Millions AOC Technology Services Budget History $25.0 $23.3 $20.0 $15.0 $19.1 $18.0 $16.5 $16.1 $15.9 $10.0 $5.0 $0.0 FY FY FY FY FY FY Source: Authorized Budget, December 31,

18 Challenges with AOC Technology Lack of IT vision during 2000s Many new systems built and integrated with existing systems Legacy systems were not replaced New systems cater to specific users, but no holistic approach AOC stagnations visible to the public (ACIS) AOC employees dealing with older technology Fine for long-time employees, difficult for new hires Expensive to maintain AOC has to find software engineers who can code in legacy mainframe languages 18

19 QUESTIONS? 19