Fire Rescue Department

Transcription

1 Annual Report 2017 Fire Rescue Department

2 2 Table of Contents 2. Contents 3. Acknowledgements 4. Mission and Core Values of the Milton Fire-Rescue Department 5. Introduction from Chief Robert Edgar, EFO, CFO Accomplishments Accomplishments (Continued) 8. Fire-Rescue Department Organization 9. Stations and Equipment 10. Operations Overview Operations Call Volume 12. Fire Prevention Overview 13. Prevention and Plan Review Statistics 14. Fire Education Overview and 2017 Statistics 15. Fire and EMS Training Overview and 2017 Statistics 16. EMS Program Overview and Statistics 17. Emergency Management and CERT 18. Five Year Strategic Plan 19. Strategic Plan (Continued) Goals Goals (Continued) 22. Promotions, Retirements, and New Employees

3 3 Acknowledgements 2017 City Council Mayor Joe Lockwood Karen Thurman Matt Kunz Bill Lusk Burt Hewitt Joe Longoria Rick Mohrig 2018 Council-Elect Peyton Jamison Laura Bentley City Administration Steven Krokoff, City Manager Stacey Inglis, Assistant City Manager Carter Lucas, Assistant City Manager

4 4 Mission The Milton Fire-Rescue Department takes responsibility to provide exceptional life safety and community services through a commitment to our neighbors, our businesses, and our internal and external partners! Core Values Respect Integrity Collaboration Bold Leadership Responsiveness Knowledge Professionalism Excellence Fire Service Tradition

5 5 Introduction from Chief Robert Edgar, EFO, CFO Thank you for reviewing our 2017 Annual Report. This has been one of the most challenging years in the City of Milton Fire-Rescue Department s history. Our department not only adapted to the many retirements, but also the addition of several new employees to our fire service family. As the environment continues to change, our department and our service will continue to adapt to effectively meet the challenges and demands of our community. As Milton continues to grow, our responsibility to provide the highest level of care and first-class service remains a constant. One of our most significant endeavors is to continue to pursue innovative programs such as the Community Paramedicine Program, which provides added value and customer service. Being prepared to respond to and successfully manage both man-made and natural disasters continues to be a priority as well. Our team is prepared, and have acquired the latest technologies to protect our citizens from the unthinkable occurrences that our community could potentially endure. Providing a membership that is healthy, physically fit, and emotionally prepared to perform in a dangerous stressful environment is paramount. We have establishing initiatives that will assist us in our battle against the effects of cancer in the fire service. We continue to offer our wellness program to enhance the overall performance, effectiveness, and longevity of our most valuable resource; our members. The provides vital services to the community. From the collective efforts of our firefighters and administrative staff working with city management, other city departments, elected officials, neighboring fire departments, and the citizens of our community, we will continue to ensure that meets the inevitable challenges that are a part of sustaining a first-rate municipal fire-rescue department.

6 6 Milton Fire-Rescue s 2017 Accomplishments Implemented a career development plan and completed pre-promotion training and mentorship program for all ranks through Battalion Chief Implemented the City s new benefits package, including conducting research, implementing policy changes and the associated organizational changes Purchased new dump tanks for drafting/training Purchased/deployed an automatic hose roller for our large-diameter hose Set up a new pharmaceutical program for our EMS system Raised $79, for MDA during the annual boot drive highest in the State! We also raised over $7,000 in a one day collection for hurricane relief. Upgraded communication capability in our apparatus by adding Cradlepoint Modems Replaced base radios in all stations with 100% TDMA Compliance with radios Hired 10 new employees (and had several retirements) Due to the retirements, we promoted: 1 Battalion Chief 4 Captains 6 - FAOs Began an in-house paramedic training program to enhance our EMS capabilities Added Search and Recovery (K9) capabilities Purchased new battery-operated extrication more efficient than 2007 gas-operated tools Increased staffing on R-42 using current staffing levels, allowing it to run calls independently Several firefighters received college degrees Completed outfitting all city vehicles with AEDs as part of the Heart Ready City program Four victims of cardiac arrest treated by Milton Firefighters walked out of the hospital Milton Public Safety Foundation awarded the department a Blastmask grant support firefighter health and wellness Awarded a $19,000 grant from the Firehouse Subs Foundation for purchasing bullet-resistant vests

7 7 Milton Fire-Rescue s 2017 Accomplishments Added a job-share public educator in Fire Administration to coordinate our very active community outreach program Assistant Fire Marshal earned certification as a peace officer in support of his arson investigation and code enforcement duties and completed MPA at Reinhardt University Added Sparky the Fire Dog to our public education program and made his popular debut in the schools during the October fire safety education blitz Conducted a record number of new construction and annual inspections in 2017 Reached a record number of adults and children through the Fire Safety Education reached a record number of adults and children in 2017, with more than 8,800 attending programs, a 50% increase over the previous year and 15% higher than 2014 (the previous record-holding year) Launched a Community Emergency Response Team (CERT) training program for Milton citizens Received FEMA approval for a 5-year plan update on the Multi-Jurisdictional Hazard Mitigation Plan, conducted in conjunction with AFCEMA, GEMA, and the several Fulton County jurisdictions, school systems, and authorities Responded to and recovered from a January snow storm, Hurricane Irma, and the December 8, 2017 winter storm, including three full EOC activations, one of which resulted in a federal disaster declaration Installed a Weather Bug station on Fire Station 43 in partnership with AFCEMA Enhanced honor guard program and trained new members Installed Fuel Master Systems at Fire Stations 41 and 43 to better mange gas/diesel distribution. Participated in the World CPR Challenge Implemented Community Paramedicine Program in late 2017, 13 Community Paramedicine visits since December 1st and approximately 25 participants in the program overall Added a job share Logistics / Support Services position, increasing our efficiency Prepared specifications a mobile fire training facility and received council approval for ordering the unit

8 8 Fire-Rescue Department Organization The Fire-Rescue Department is comprised of two main divisions, supervised by the Fire Chief: Operations which provides front-line service to Milton s community and visitors in the form of fire suppression, emergency medical services, special operations, and other community-service activities. These are the firefighters that respond to emergencies and service calls in Milton. Administration provides preparedness and prevention-related service, including firefighter training, fire inspection and plan review, fire/arson investigations, coordinating public education, budgeting, strategic planning, and departmental logistics.

9 9 Stations & Equipment Milton Stations: Station 41 (Arnold Mill Rd. and New Providence Rd.) This station primarily serves the Crabapple area. Station 42 (Thompson Rd). This is the first response engine for the Highway 9 area and for the northeast portion of the City. This station also houses Rescue 42. Station 43 (Hickory Flat Rd). This is the first response engine for the Birmingham area. This station also houses our TLAER unit, Fire Administration and Prevention. Automatic Aid Station: Alpharetta Station 81 (Webb Bridge Road). This station serves the City of Milton through Automatic Aid with Alpharetta Engine 81, and also houses Milton s Ladder Truck. Proposed Station: This station will serve the Highway 9/Deerfield area. Design is currently in progress. Emergency Response Vehicles: Engine 41 (2007 Pierce Enforcer) Truck 41 (2016 E-One Cyclone) Engine 42 (2007 Pierce Enforcer) Rescue 42 (2014 Ford F-450 Ambulance) Engine 43 (2007 Pierce Enforcer) Battalion 4 (2014 Ford Expedition) Reserve Engine (2010 Pierce Contender) Quint Truck (2008 Pierce Dash) - Reserve/Status under review TLAER ( 2002 Chevy C7500) - donated Technical Animal Rescue Vehicle Support/Service 43 (2014 Ford F-250) - Tow vehicle/reserve rescue unit

10 10 Operations Overview Deputy Chief A Shift Battalion Chief B Shift Battalion Chief C Shift Battalion Chief Mark Stephens Danny Elliott Roth Hutcheson Richard Bushman Operations provides service to the community 24-hours a day on a three-shift rotation. Each shift of 18 firefighters is overseen by a Battalion Chief. Each station is supervised by a Captain. Milton s staffing supports three engines and a ladder truck, each with a minimum of three personnel on a daily basis as well as a rescue-ambulance staffed with two firefighters. Our minimum daily staffing is 15, including supervisors. As the backbone of Milton Fire-Rescue, operations personnel provide fire and emergency response, basic and advanced emergency medical care, and general service call response throughout Milton and to our automatic/mutual aid partners in surrounding jurisdictions. Firefighters also conduct extensive public outreach and education activity and train a minimum of 240 hours a year to maintain certifications. They conduct pre-incident planning of all business, parks, and schools in the city annually and service every fire hydrant at least once a year. They are also responsible for maintaining their equipment and stations, and have numerous special projects and assignments they participate in to keep the department running professionally.

11 Operations Statistics Over the past year, firerescue call volume continues it annual upward trend, with 2017 showing a 9% increase over This annualized number is based on calls that result in case numbers (usually through 911) and do not reflect self-initiated activities such as pre-plans, public outreach, or other non-response activities. False Alarm 9% Other 1% Fire 4% Overpressure or Hazardous Conditions 4% Emergency Medical and Rescue responses remain the highest area of response for our department, comprising 46% of our total respons- Good Intent 22% Service Call 14% EMS 46% es in Fire our highest risk responsibility comprised 4% of the overall calls, but resulted in 128 individual suppression apparatus responses. Fire-Rescue Calls by Type in 2017

12 12 Prevention Overview and Statistics Fire Prevention is responsible for: New construction plan reviews, New construction or alteration inspections, Annual business inspections, Fire investigations, and Public education. Deputy Chief Matt Marietta Fire Marshal s staff includes the Deputy Chief of Administration who serves as the Fire Marshal and the city s Emergency Manager. Fire Prevention is rounded staff out by the full-time Assistant Fire Marshal as well as the Fire Education coordinator, which is a part-time/shared position that also conducts Logistics/Support Services for the department. The firefighters in Prevention are tasked with eliminating as many threats to life safety through education, safety engineering, and fire code enforcement. The number of inspections continued to rise in 2017 due to the addition of commercial buildings, businesses and new construction. Every new business that undergoes plan reviews and inspections during the construction process results in at least one if not multiple new businesses which must be inspected annually. We continue to look for additional ways to professionalize our inspection and plan review program to keep the community safe and support business in Milton. Milton Fire Prevention staff are also certified to perform fire investigations from both the criminal and non-criminal side. All fires involving structural damage result in full investigations as do many other fires or other fire-related incidents that occur around the city annually. Additionally, Prevention is responsible for coordinating the firefighters pre-incident planning program. Through this program, an engine or truck crew visits each business, school, or facility in their territory at least once a year. This ensures that our crews know the community and buildings they may be called to before an emergency occurs. It also provides our firefighter the opportunity to get to know the Milton business community in a non-emergency setting.

13 NUMBER OF INSPECTIONS/PLANS 13 Inspection and Plan Review Statistics Fire Marshal's Office Inspection / Plan Review Activity Total Fire inspection and plan review activity has been increasing every year, with 2017 posting the highest number of new construction inspections, alterations, annual inspections, predevelopment consultations, and plan reviews. Additionally, new construction building plans are reviewed by a third-party contract and are not counted in these totals. Prevention activities conducted by the Deputy Chief of Administration and the Assistant Fire Marshal are tracked by individual activity type, and include followups and reinspections for those businesses or projects that had safety violations noted on their first time through the inspection process. Fire Inspections / Plans Breakdown Inspection Activities Plan Reviews / Consultations / Plans Inspections (Annuals) Company-Level Prevention Activity Hydrant Maintenance Company- Level Pre- Plans Total Engine companies in the field also assist with certain prevention-related functions, including conducting preincident plans of all businesses/schools in the city once a year and servicing all of the hydrants in Milton. Fire Investigations and Loss The Deputy Chief and the Assistant Fire Marshal are also mandated to investigate all fires. Investigations Loss Estimate $2,592,741 $1,704,812 $3,098,925 $2,922,530

14 Number of Events 14 Public Education Overview and Statistics One of Milton Fire-Rescue s core functions is public education and community engagement. Since 2007 we have sought to reach more adults and children and to make more connections with community groups and business to foster a safe environment for residents and visitors alike. In 2017, we saw the addition of a public outreach position (which also oversees department equipment and logistics) to the Fire Administration staff. This position is tasked with increasing our reach for community risk reduction measures such as our annual kindergarten/pre -school education blitz, business training programs, touch a truck community visits, and the numerous city events throughout the year. It is our hope to use each citizen interaction as an opportunity to educate Public Education Statistics Public Education and Outreach Events 2014 through 2017 Citizens Reached Through Education Campaigns 400 Total, 376 In-Person Events Online 350 Adults Children Social Media ,852 5,982 24, Total Calendar Year

15 15 Training Overview and 2017 Statistics The Training Bureau is responsible for ensuring compliance with certification standards for Georgia Firefighter Standards and Training Council and Georgia EMS requirements for core licensure requirements. Milton also seeks to meet NFPA training benchmarks and ISO standards. Training Chief, Jason Baswell Training is responsible for basic training and on-boarding of new personnel, promotional prerequisites compliance, and keeping up with not only the evolving standards by various state and national organizations, but also the changing understanding of fire science and prehospital medicine. In addition to basic certification requirements and promotional prerequisites, Milton Firefighters complete approximately 240 hours of training per firefighter, per year. This training covers basic skills as well as specialized driver, officer, hazardous materials, and other job-specific continuing education. Additionally, maintaining EMS certification (EMT or Paramedic) requires an additional 100 hours per year, depending on the level of certification. Total 2017 Training Hours: 14,759 Training Benchmark 100% Compliance with NFPA/ISO Training Standards March, 2017 December, 2017 Required Completed Compliance Rate Required Completed Compliance Rate Firefighter 1 / EMT % % Firefighter 2, Hazmat Awareness, Hazmat Operations Fire Apparatus Operator % % % % Fire Officer % % Fire Officer % % Fire Officer 3 NA 0 NA NA 6 NA Fire Officer 4 / EFO NA 1 NA NA 3 NA *Note: This analysis is based on NPQ/National Training standards. ISO is less stringent and therefore rates are higher.

16 16 Emergency Medical Services EMS Overview Milton Fire-Rescue provides both basic and advanced life support service to the community. All firefighters are either certified to the Emergency Medical Technician or Paramedic level and are equipped to provide medical care on our engines, our truck, and on our staff vehicles. We also have a transport-capable rescue that can be used to take a critical patient to the hospital when the private ambulance company, contracted by Fulton County, does not have a unit in close proximity. Milton is also a Heart Ready City with CPR trained staff and with Automated External Defibrillators (AEDs) in public places and all fire, police, and city vehicles. We also teach CPR at local schools and provide bystander CPR training on Saturdays to maximize the number of people who know what to do until EMS arrives if someone has a heart attack. Community Paramedicine In 2017, Milton also began a community paramedicine program, providing EMS outreach, home safety education, and support to seniors and others in the community who have special medical needs. This voluntary program was initially deployed just prior to Hurricane Irma, during which paramedics conducted well-being checks on members of the community who had enrolled in the program. Our EMS Coordinator-Paramedic is spearheading the program and hopes to expand it in 2018 to improve the quality of life for all of Milton s residents. At the end of 2017, we have approximately 25 people participating in this program.

17 17 Emergency Management The City of Milton works with local partners, the Atlanta Fulton County Emergency Management Agency (AFCEMA) and state and federal emergency management agencies to plan for, mitigate, respond to, and recover from disasters. Emergency Management is about planning for a resilient community that can weather large-scale incidents. It is also about preparing our police officers, firefighters, public works, and other city departments to work together on infrequently faced problems. Since 2007, Milton has experienced three federally-declared disasters, a tornado touch down, and several severe winter events. Each of these events was larger than the usual daily duties of our police, fire, and public works personnel, and required a unified response from our city and community.

18 18 Fire Department Strategic Plan Provide a highly professional, safe, and healthy environment: 1. Conduct an ongoing staffing analysis for the Fire and Rescue Operations Major analysis complete. This item is tied to station distribution, apparatus plans, and ISO evaluation action items. 2. Develop a behavioral health and wellness initiative Initial Training complete. Additional action items pending. Embrace changes in the emergency services profession while meeting the needs of Milton's unique environment: 1. Ensure fire codes embrace the unique Milton community while providing effective community risk reduction Analysis of rural development complete and presented to staff and/or Council. Additional design standards being developed in conjunction with UDC. 2. Ensure fire facilities meet forecasted needs Major analysis complete. This item is tied to development patterns, apparatus plans, staffing, and ISO evaluation action items. Support documentation assembled and forwarded for review. 3. Develop strategies to maintain/improve the Fire Department's ISO rating Major analysis complete. This item is tied to de velopment patterns, apparatus plans, staffing, and facility location action items. Support documentation assembled and forwarded for review. 4. Conduct a staffing analysis for the Fire Prevention Bureau Complete. Supporting documentation being assembled.

19 19 Fire Department Strategic Plan (continued) 5. Conduct a staffing needs analysis for Fire Support Services Completed July of Position filled in September Position implemented as a job share with prevention staffing. Workload analysis in progress. 6. Ensure fire apparatus needs meet future challenges and current station/ operational needs Major analysis complete. This item is tied to development patterns, ISO/NFPA guidelines, staffing, and facility location action items. Support documentation assembled and forwarded for review. Programming for new engine in accordance with plan currently in progress. 7. Develop Barn Safety Class for the citizens Developed a training program for the public in fall of Additional personnel receiving train-the-trainer program. Ensure a resilient and disaster ready community: 1. Enhance our Fire Department Community Safety Education Program Completed as of July of Position filled in September Position implemented as a job share with prevention staffing. Workload analysis in progress. 2. Implement Citizen Emergency Response Team (CERT) program Program deployed fall of Initial class will graduate in early Develop an emergency preparedness outreach program for the citizens and business community Still pending. Emergency Plan undergoing revision at this time.

20 20 Fire Department 2018 Goals General Projects Work with the architects and city staff on the design of the new Highway 9 Fire Station (Station 44) Continue to pursue the Department s goal of an ISO Class 1 Find additional ways to improve the EMS delivery system within the City Purchase an off-road vehicle for patient access and extrication and EMS delivery on trails/ parks Ensure the Department s apparatus fleet continues to meet the ever changing response needs of the community Complete the design and specifications for the purchase of a new pumper Maintain an active hiring roster throughout the year Explore tenure incentives to reduce turnover Improve marketing of Milton outreach programs using social media and internal communications Research and develop a plan for the FY2019 Self Contained Breathing Apparatus (SCBA) replacement TLAER and Equestrian Goals Train additional personnel to the operations and technician level Expand the barn safety program and the partnership with the equestrian community Hold live barn evacuation exercises Fire Prevention and Safety Develop a bridge marking system with residential addresses for bridges that have been certified by an engineer and marked as safe passage for a fire apparatus Develop strategies to meet the increased demand in fire code enforcement, plan reviews, and annual and new construction inspections Continue to assess the Department s long-term delivery model and capital plan as it relates to development patterns and future needs of the community

21 21 Fire Department 2018 Goals (continued) Training Develop program and training on decision-making skills on the fire-ground for company officers, drivers, and firefighters utilizing the new mobile fire training facility EMS Training Continue to provide EMS training to all fire personnel that meets state and National Registry requirements, totaling a minimum of 108 hours per person Develop wilderness-type training for the extrication of injured from our park system. This training is geared toward patient safety, comfort, and the provider s safety Conduct a Mass Casualty Incident (MCI) training exercise (active shooter) with the Milton Police Department Train personnel on pipeline emergencies Community Emergency Response Team (CERT) Complete training for the first City of Milton CERT Team, which provides citizens with the basic skills needed to protect themselves, their family, and neighbors, and respond to the immediate needs of the community in the aftermath of a disaster Provide specialized skill training so that CERT members may be deployed on emergency incidents as support personnel Provide means of communication for/with CERT members Graduate our first CERT Team and work on expanding the program Community Paramedicine Increase enrollment in the Community Paramedicine Program using marketing with local medical providers, local hospitals, social media updates, and word of mouth Complete National Certification for Community Paramedicine for five fire employees Deploy new training facility and introduce more practical drills Expand Community Paramedicine Program Honor Guard Increase the Department s Honor Guard presence in the community. Obtain ceremony items such as flags, flag stands, pike poles, etc. Develop an SOP and a training schedule

22 Retirements, Promotions, and New Members Retirements New Members Firefighter Mike Melson Firefighter Kayla Boucher Firefighter Thomas Mickens Firefighter Kelli Duncan Firefighter Jeff Humphrey Firefighter Nicholas Armenta FAO Greg Foster Firefighter Robert Slattery-Hall Captain Bill Garrett Firefighter Brandon Carey Battalion Chief Bill Bourn Firefighter Cody Hall Firefighter Derek Hofmann Promotions Firefighter Matthew Puckett FAO Jeff Jones Firefighter Steven Roberson FAO Greg Carter Firefighter Bartholomew Ritchie FAO Russ Womack Administrative Assistant Jennifer Stephens FAO Glen Addison FAO Brian Murtaugh Captain Mark Haskins Captain Marc Brown Captain Shane Black Captain Timothy Murray Battalion Chief Richard Bushman

23 23 City of Milton Fire-Rescue Department