Pay for a. Day. Help support people at the Marie Curie Hospice, Edinburgh by paying for 24 hours of care on a day of your choice.

Size: px
Start display at page:

Download "Pay for a. Day. Help support people at the Marie Curie Hospice, Edinburgh by paying for 24 hours of care on a day of your choice."

Transcription

1 Pay for a Day Help support people at the Marie Curie Hospice, Edinburgh by paying for 24 hours of care on a day of your choice.

2 Every day matters The Marie Curie Hospice, Edinburgh is here for people living with any terminal illness and their families. For more than 45 years, we ve been helping people in the Lothians living with a terminal illness. And yet every single day at the hospice is an extraordinary day. Some of the people we care for come in to the hospice while others are supported by our community services. The hospice works closely with local hospitals as well as GP practices and other healthcare organisations to support people in Edinburgh and the Lothians. We listen, support and give high quality care to people and their families during what can be a difficult, challenging and distressing time. We get to know people as individuals, focusing on the special things that bring them joy. Why pay for a day? Our hospice cares for more than 1,000 people living with a terminal illness, and their families, every year. We are able to do this thanks to our fantastic supporters, including the individuals and organisations that choose to pay for a day. You might want to recognise an important birthday or anniversary. Celebrate the memory of a relative or friend. Or mark a significant company or organisational milestone. Whatever your reason, we re very grateful for your support, so thank you. It will help us give high quality care and support to people in your local community. 2 Marie Curie / Pay for a Day

3 How we ll mark your special day We know that the day you choose will be special and meaningful to you. It will also make a real difference to people living with a terminal illness and their families. So we ll mark it in several ways. Your certificate We ll create a personalised keepsake certificate, and, if you d like, we can display it in the hospice reception on your chosen day. Your profile on our website If you d like us to share your story with our supporters, then we will feature it on the hospice webpages. We can also publish your name or the name of your organisation on the hospice homepage on the day you ve chosen to pay for. And we can use social media to further publicise your support. We ll welcome you to the hospice The best way we can say thank you, though, is to invite you to visit the hospice. You ll meet some of our team and be able to see the help, compassion and care we re providing to people with a terminal illness and their families, thanks to your support. Marie Curie / Pay for a Day 3

4 A day in the life of the hospice 7.45am: Our nurses arrive for the morning shift, the first of two shifts a day. The night nurses hand over to them, detail each patient s care and give an update on their condition. Our catering and domestic staff also start to prepare for the day ahead. 8am: Patients staying at the hospice have breakfast in their rooms, with choices from cereal and toast to a cooked breakfast. Nurses then make their rounds and give people their regular medication. Nurses and healthcare assistants help patients to wash and get dressed. The care Gaven received while in the hospice was very supportive. Nothing was too much trouble for the staff - they made him feel safe and cared for. Lesley, whose husband Gaven was cared for at the hospice 9am: The multi-disciplinary team arrives. This team includes doctors, physiotherapists, occupational therapists and social workers, the patient and family support team and a specialist pharmacist. The team visits each patient to find out how they are, talk to their families and discuss their individual treatment and needs. The team works closely with patients and families and liaises with family support workers and the hospice chaplain to ensure patients emotional and spiritual needs are being met. 4 Marie Curie / Pay for a Day 10am: People start arriving for day services including medical appointments, clinics, exercise, physiotherapy and complementary therapies. Our day services team provide support for patients, family and carers. Some people may visit just for their appointment, others will stay the whole day in the hospice and make use of a wide range of social activities and complementary therapies, including massage, reiki and reflexology we even have a hairdressing salon.

5 12.30pm: Patients have lunch in their rooms. The catering staff see each person on admission to discuss their preferences or special requirements with them. Visitors can order meals from the reception area. 2pm: After lunch, there s another medication round and patients may receive complementary therapies. We have beautiful gardens where people can get some fresh air, and lounges for people to meet with their families away from their bedside. We have volunteer pet therapists who visit weekly. A specialist counsellor at the hospice helps children and families to understand and cope with bereavement. 4pm: From Monday to Friday, our volunteer receptionists arrive to manage the reception desk. These volunteers meet and greet visiting relatives, and assist with all enquiries from staff, patients and visitors. The Edinburgh Hospice is supported by more than 100 volunteers, whose roles range from drivers to volunteer hairdressers. 4.45pm: The hospice staff serve the evening meal, which is freshly cooked on the premises by the catering team. Most of the nursing staff work a 12-hour shift, so they remain on duty until 8pm, when they handover to the night nursing staff, providing a detailed update on each patient s condition and care. 9.30pm: Most patients begin settling down for the night. Nurses administer medication and make people as comfortable as possible, monitoring or staying with them through the night. If a patient wants to stay up all night, they can. Relatives can visit their loved ones any time of the day or night and can stay overnight. At the hospice, everyone had as much time for us as we needed. I cannot fault the care my sister received. Fiona, whose sister Catriona was cared for at the hospice Marie Curie / Pay for a Day 5

6 Why I am paying for a day Neil Fitzsimmons Lorna and I had been together for nearly 30 wonderful years. We were looking forward to spending more time together in our retirements. It was not to be, though, as in July 2014, she was diagnosed with a brain tumour. Lorna faced the challenge of her illness with great courage and bravery despite, I think, always realising the inevitability of the outcome. We cared for each other through her illness for nearly six months. We each kept positive for each other but eventually, as the tumour progressed, Lorna needed professional care. In early January 2015, after a short time in hospital, Lorna was transferred to the Marie Curie Hospice, Edinburgh. Many friends and family members visited Lorna during the final few days of her life at the hospice. There was universal praise for the specialist facilities and remarkable care Marie Curie provided: they didn t just look after Lorna but made everybody else feel cared for as well. It was a great tragedy for me and the rest of Lorna s family to lose her, but the saving grace was that, thanks to the highly skilled Marie Curie team, she did not suffer undue pain. She was allowed to pass away in peace in her sleep. Lorna s family, her many friends, and most of all I, will always be grateful to Marie Curie for caring for Lorna in the last weeks of her life and ensuring she was comfortable right up to the end. This is why we are paying for a day so that others will be able to have that same experience in what are such difficult circumstances. Thank you for always to the Marie Curie team. How to pay for a day There are many ways to pay for a day. You could make a one-off donation. Get your staff involved in fundraising. Or raise the funds through a sponsored cycle, run or other personal challenge. We ve got lots of advice and information to help. You could: Click on the raising funds section at mariecurie.org.uk/edinburgh Get inspired by our fundraising ideas at mariecurie.org.uk/myway Contact Fiona Bushby, Community Fundraiser, for information and advice on or Without the incredible support from people like you, we would not be able to help the many families across Edinburgh who need us. So thank you very much. 6 Marie Curie / Pay for a Day

7 Paying for a day It costs 6,175* every day to cover the hospice s running costs. If you would like to pledge your support, please complete the form below. I / we would like to Pay for a Day at the Marie Curie Hospice, Edinburgh. I / we are delighted to enclose a contribution of 6,175* I / we would like to confirm our intention to fundraise for Pay for a Day in the future. My / our preferred day would be: D D M M Y Y Y Y Your details Title: Surname: Home address: First name: Organisation name (if applicable): Telephone number: address: Postcode: Please return this form to: Fiona Bushby, Community Fundraiser Marie Curie Hospice, Edinburgh Frogston Road West, Edinburgh EH10 7DR We would like to keep you up to date about our work, fundraising activities and ways to get involved please tell us how you are happy to hear from us: Yes please, I d like to hear from you by Yes please, I d like to hear from you by text message or MMS No thanks, please don t contact me by post No thanks, please don t contact me by telephone You can update your preferences, including how often you hear from us at any time by calling us on or ing We will not sell or swap your details with other charities or third parties. We will keep your details safe and will only use them in accordance with our privacy policy mariecurie.org.uk/privacy Gift Aid increases your donation by 25p for every 1 you donate Gift Aid is reclaimed by Marie Curie from the tax you pay for the current tax year. Your address is needed to identify you as a current UK taxpayer. In order to claim Gift Aid you must tick the box below. I want to Gift Aid my donation and any donations I make in the future or have made in the past four years to Marie Curie. I am a UK taxpayer and understand that if I pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all my donations in the current tax year it is my responsibility to pay any difference. Date: D D M M Y Y Y Y Please let us know if you: want to cancel the declaration change your name and address no longer pay sufficient tax on your income and/or capital gains Or you can contact Fiona on or * 6,175 is the cost of paying for a day in the year ending March This is the amount it costs Marie Curie to run the hospice after NHS contributions have been taken into account. Please note the exact cost in future years may change and you will be informed of the amount before confirming your generous support. Marie Curie / Pay for a Day 7

8 Your special day becomes ours. Pay for a Day at the Marie Curie Hospice, Edinburgh. Marie Curie Hospices offer the reassurance of specialist care and support, in a friendly, welcoming environment, for people living with a terminal illness and their loved ones whether you re staying in the hospice, or just coming in for the day. We re here for people living with any terminal illness, and their families. We offer expert care, guidance and support to help them get the most from the time they have left. mariecurie.org.uk Charity reg no (England & Wales), SC (Scotland) A088 All photos: Kieran Dodds/Marie Curie

A Guide to Our Services

A Guide to Our Services A Guide to Our Services Welcome to Saint Francis Hospice At Saint Francis Hospice, we are dedicated to providing people with a life-limiting illness the high quality and expert care and support they deserve,

More information

Information. for patients and carers

Information. for patients and carers Information for patients and carers Welcome to St Richard s Hospice Having a life-limiting illness - such as cancer or another serious condition - should not mean that a person cannot live their lives

More information

Layton Thompson/Marie Curie

Layton Thompson/Marie Curie About us Layton Thompson/Marie Curie Wh0 we are We believe everyone living with a terminal illness should be able to get the most from the time they have left. Marie Curie Nurses care for you in your home,

More information

Welcome to St Andrew s Hospice. Information for Patients and Carers

Welcome to St Andrew s Hospice. Information for Patients and Carers Welcome to St Andrew s Hospice Information for Patients and Carers Welcome to St Andrew s Hospice St Andrew s Hospice was founded in 1986 by The Religious Sisters of Charity who have been established in

More information

Worcestershire Hospices

Worcestershire Hospices Worcestershire Hospices Our lives are a story and the ending matters. Dr Atul Gawande Worcestershire Hospices our year in numbers Support over 4,638 patients & loved ones Employ over 300+ staff Cost 10.2m

More information

Care and support through terminal illness

Care and support through terminal illness Care and support through terminal illness We re here for people with any terminal illness and their families Someone has a terminal illness when they reach a point where their illness is likely to lead

More information

End of life care. Patient Guide

End of life care. Patient Guide 8 End of life care Patient Guide What happens? There is a point for many in the brain tumour journey when either the disease no longer responds to treatment, or you have had all treatment that is available

More information

Countess Mountbatten House. Information for patients, families and carers

Countess Mountbatten House. Information for patients, families and carers Countess Mountbatten House Information for patients, families and carers Contents About the service 3 The inpatient unit 5 The Hazel Centre 7 The chaplaincy service 9 The hospital palliative care team

More information

Hospice Care. Information for Patients, Families and Carers

Hospice Care. Information for Patients, Families and Carers Hospice Care Information for Patients, Families and Carers Our thanks go to the patients and family members who have contributed to this publication. Registered Scottish Charity No. SC012372 Rhona M Baillie

More information

Introduction to Salisbury Hospice Charity...

Introduction to Salisbury Hospice Charity... Introduction to Salisbury Hospice Charity... Fundraising Ideas... A-Z of Fundraising Ideas... A simple guide to creating a successful fundraising event... Tips to maximise sponsorship and donations...

More information

Caring for you at Hospice and Home.

Caring for you at Hospice and Home. Caring for you at Hospice and Home www.saintcatherines.org.uk CONTENTS Introduction 1 Where it all began 2 Services 3 5 In-Patient Unit Outpatients Clinic Day Hospices Physio and Occupational Therapy Lymphoedema

More information

Let s talk about Hope. Regional Hospice and Home Care of Western Connecticut

Let s talk about Hope. Regional Hospice and Home Care of Western Connecticut Let s talk about Hope Regional Hospice and Home Care of Western Connecticut Hospice is about hope. There are many aspects of hope in the care Regional Hospice and Home Care of Western CT provides. Hope

More information

Marie Curie Northern Ireland Patient Guide

Marie Curie Northern Ireland Patient Guide Marie Curie Northern Ireland Patient Guide Date of Issue: November 2014 Review date: November 2017 Contents 1. Introduction 1 2. Respect for patient s rights 3 3. What you can expect from our staff and

More information

An overview of Marie Curie s services

An overview of Marie Curie s services An overview of Marie Curie s services Marie Curie Cancer Care is a charity dedicated to the care of people with any terminal illness. We provide high quality care and support through the Marie Curie Nursing

More information

Support services for patients with secondary breast cancer.

Support services for patients with secondary breast cancer. Sheffield Teaching Hospitals NHS Foundation Trust Support services for patients with secondary breast cancer. Secondary breast cancer pledge: working together to improve secondary breast cancer services

More information

Supporting people who need Palliative and End of Life Care in the Community. Giving people a choice

Supporting people who need Palliative and End of Life Care in the Community. Giving people a choice Supporting people who need Palliative and End of Life Care in the Community Giving people a choice Introduction People who are terminally ill or at the end of their life need excellent nursing and medical

More information

The Toowoomba Hospice. Information Book. Basic information on our work and help for clients, families and carers.

The Toowoomba Hospice. Information Book. Basic information on our work and help for clients, families and carers. The Toowoomba Hospice Information Book Basic information on our work and help for clients, families and carers. 1 1 CHAIRMAN Graham Barron OAM Since its inception, the Hospice has provided professional

More information

ALBERT SUITES BATTERSEA

ALBERT SUITES BATTERSEA ALBERT SUITES BATTERSEA A vibrant and caring environment... where you can trust us to deliver exceptional, personalised care... and enjoy 5 star service and hotel-inspired amenities... from the comfort

More information

SCOTTISH WIDOWS CARE

SCOTTISH WIDOWS CARE SCOTTISH WIDOWS CARE SCOTTISH WIDOWS CARE There when you need us for more than just financial help SCOTTISH WIDOWS CARE WHAT IS SCOTTISH WIDOWS CARE? By selecting Scottish Widows Protect you are giving

More information

Patient Information_Layout 1 24/10/ :32 Page 1. Information for Patients & Carers

Patient Information_Layout 1 24/10/ :32 Page 1. Information for Patients & Carers Patient Information_Layout 1 24/10/2011 16:32 Page 1 Information for Patients & Carers Patient Information_Layout 1 24/10/2011 16:32 Page 2 Patient Information_Layout 1 24/10/2011 16:32 Page 3 Patient

More information

CENTACARE. Aged Care

CENTACARE. Aged Care CENTACARE Aged Care At Centacare we re all about providing quality and caring support, that lets a person live their life the way they want to. With choice, flexibility and a dedicated team, Centacare

More information

Making every moment count

Making every moment count The state of Fast Track Continuing Healthcare in England What is Continuing Healthcare? Continuing Healthcare (CHC) is a free care package, funded and arranged by the NHS, to enable people to leave hospital

More information

We need to talk about Palliative Care. The Care Inspectorate

We need to talk about Palliative Care. The Care Inspectorate We need to talk about Palliative Care The Care Inspectorate Introduction The Care Inspectorate is the official body responsible for inspecting standards of care in Scotland. That means we regulate and

More information

Volunteer Job Opportunities

Volunteer Job Opportunities 1. Advisory Board/Outreach Committee: Duties: Represent Halifax Health-Hospice (HH-H) Volunteers on the Advisory Board or Outreach Committee. Attend meetings as scheduled. Involvement in special recruitment

More information

FUNDRAISING PACK.

FUNDRAISING PACK. FUNDRAISING PACK www.gablesfarm.org.uk Who are we? Gables Farm Dogs & Cats Home is rescue and rehoming centre that has been helping the region s unwanted and abandoned dogs and cats since 1907. What do

More information

Hospice Residences. in Fraser Health

Hospice Residences. in Fraser Health Hospice Residences in Fraser Health Options for End of Life Care As a person s life draws to a close, the time comes when the focus changes from working towards a cure to loving care and comfort. Paying

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Marie Curie Hospice Liverpool Speke Road, Woolton, Liverpool,

More information

Lyle Court Housing Support Service

Lyle Court Housing Support Service Lyle Court Housing Support Service 25 Barnton Grove Edinburgh EH4 6EZ Telephone: 0131 339 1538 Type of inspection: Announced (short notice) Inspection completed on: 10 April 2018 Service provided by: YourLife

More information

Repatriation General Hospital. Welcome to Daw House. Information Booklet

Repatriation General Hospital. Welcome to Daw House. Information Booklet Repatriation General Hospital Welcome to Daw House Information Booklet Daw House is a former private residence that first opened its doors to the public in August 1988. Daw House is the in-patient unit

More information

At the heart of our community

At the heart of our community At the heart of our community St. Gemma s Hospice Strategy 2011 2016 Mission Statement St. Gemma s provides compassionate and skilled specialist palliative care of the highest quality, both in the Hospice

More information

Acute General Medicine Welcome to Ward 7D

Acute General Medicine Welcome to Ward 7D Oxford University Hospitals NHS Trust Acute General Medicine Welcome to Ward 7D Information for patients and visitors Welcome to Ward 7D Welcome to Ward 7D. This leaflet contains information which will

More information

Grandview House Ltd Accommodation

Grandview House Ltd Accommodation Grandview House Ltd Accommodation Grandview House Care Home is situated on the High Street in Grantown-on-Spey near to the River Spey, which is a renowned salmon river. Grantown is a small, picturesque

More information

Virgin Money London Marathon Welcome Pack. You are running to support a national charity that transforms people s lives.

Virgin Money London Marathon Welcome Pack. You are running to support a national charity that transforms people s lives. Virgin Money London Marathon Welcome Pack You are running to support a national charity that transforms people s lives. 1 What we do So you ve signed up to run the Virgin Money London Marathon. Now you

More information

UNIVERSITY OF SHEFFIELD FUNDRAISING GUIDE

UNIVERSITY OF SHEFFIELD FUNDRAISING GUIDE UNIVERSITY OF SHEFFIELD FUNDRAISING GUIDE Exempt Charity Number X1089 Introduction Thank you for deciding to support our University by fundraising for us! We very much appreciate the vital support of the

More information

Fundraising Pack. Contents. Address. Helpline. . Find us online. Charity No

Fundraising Pack. Contents. Address. Helpline.  . Find us online. Charity No Contents P1 About us P2 Fundraising P3 Fundraising P4 The Safety Bit P5 Useful Info P6 Sponsor Form P7 Sponsor Form Ménière s Society Fundraising Pack Whatever you choose to do you ll be raising the profile

More information

Multiple System Atrophy Trust Carer s Guide

Multiple System Atrophy Trust Carer s Guide Multiple System Atrophy Trust Carer s Guide Looking after yourself and the person you care for Six Things... If you do just six things do these Request a carer s assessment - Social services can do this

More information

Community Palliative Care Service for Western Sydney. Information for clients

Community Palliative Care Service for Western Sydney. Information for clients Community Palliative Care Service for Western Sydney Information for clients Who we are Silver Chain Group is a not-for-profit organisation and the largest provider of community-based palliative care services

More information

Compliments Received in January 2018

Compliments Received in January 2018 Compliments Received in January 2018 SDU Team Comment Adult Mental Health Wyre Forest Home Treatment Team X has been seen by the Wyre Forest Home Treatment Team for the past week. We feel she had a lot

More information

A guide to Health Select/Health Select 6

A guide to Health Select/Health Select 6 Private healthcare insurance A guide to Health Select/Health Select 6 Put your health first with private healthcare insurance from AXA PPP healthcare healthcare Nothing is more important than your health

More information

Hospice Residences Rev. May 28, 2014 R-4. Dame Cicely Saunders (1976) Founder of modern hospice movement. Design:

Hospice Residences Rev. May 28, 2014 R-4. Dame Cicely Saunders (1976) Founder of modern hospice movement. Design: Hospice Residences w w w. f r a s e r h e a l t h. c a in Fraser Health Dame Cicely Saunders (1976) Founder of modern hospice movement 280119 Rev. May 28, 2014 R-4 Design: www.kochink.com You matter because

More information

The Patient s Handbook

The Patient s Handbook The Patient s Handbook All you need to know about being an in-patient at St Luke s Adding quality to life St Luke s The Patient s Handbook 1 Contents Welcome to St Luke s Hospice 5 What is St Luke s? 7

More information

...a touch...a smile...a kind word

...a touch...a smile...a kind word ...a touch...a smile...a kind word Homecare with excellence www.caring4u.co.uk a very warm welcome to Caring 4 U In 2002 my Father worked in the care industry. Some of the horror stories that he used to

More information

Unannounced Inspection Report: Independent Healthcare

Unannounced Inspection Report: Independent Healthcare Unannounced Inspection Report: Independent Healthcare Marie Curie Hospice - Edinburgh Marie Curie Cancer Care Edinburgh 22 May 2013 Healthcare Improvement Scotland is committed to equality. We have assessed

More information

Welcome to Sapphire Ward

Welcome to Sapphire Ward Welcome to Sapphire Ward Welcome to Sapphire Ward This welcome pack provides information that we hope will support your stay at the Whiteleaf Centre. It has been designed to make sure that you know what

More information

Welcome to the Marie Curie Hospice, Hampstead

Welcome to the Marie Curie Hospice, Hampstead Welcome to the Marie Curie Hospice, Hampstead We ve put together this folder with information about our hospice that you might find useful such as the services we offer, how we can help and what you can

More information

Introduction. We are here to support you on your fundraising journey

Introduction. We are here to support you on your fundraising journey Fundraising Guide Introduction Thank you for deciding to take part in the Big Walk 2018 and fundraise to support the Sheffield Scanner! We very much appreciate the vital support of the many alumni, staff,

More information

CARE OF THE DYING IN THE NHS. The Buckinghamshire Communique 11 th March The Nuffield Trust

CARE OF THE DYING IN THE NHS. The Buckinghamshire Communique 11 th March The Nuffield Trust CARE OF THE DYING IN THE NHS The Buckinghamshire Communique 11 th March 2003 The Nuffield Trust Everyone should be able to expect a good death and to exert control, as far as possible, over the process

More information

Report on announced local visit to: Glenlee Ward, Midlothian Community Hospital, 70 Eskbank Road, Bonnyrigg, EH22 3ND

Report on announced local visit to: Glenlee Ward, Midlothian Community Hospital, 70 Eskbank Road, Bonnyrigg, EH22 3ND Mental Welfare Commission for Scotland Report on announced local visit to: Glenlee Ward, Midlothian Community Hospital, 70 Eskbank Road, Bonnyrigg, EH22 3ND Date of visit: 8 December 2015 Date sent to

More information

FAMILY MEMBERS % STAFF % PROFESSIONALS % TOTAL %

FAMILY MEMBERS % STAFF % PROFESSIONALS % TOTAL % CLIENT GROUP NUMBER OF SURVEYS SENT OUT NUMBER OF SURVEYS RETURNED PERCENTAGE RETURNED SERVICE USERS 24 6 25% FAMILY MEMBERS 33 12 36% STAFF 109 43 39% PROFESSIONALS 10 7 70% TOTAL 176 68 38% Note: The

More information

Your guide to gifts in Wills. Every family that needs one should have an Admiral Nurse

Your guide to gifts in Wills. Every family that needs one should have an Admiral Nurse Your guide to gifts in Wills Every family that needs one should have an Admiral Nurse We can help carers find solutions to the challenges they face. Sarah Hiscocks, Admiral Nurse A gift in your Will could

More information

Welcome to Level 11 Gynaecology Ward

Welcome to Level 11 Gynaecology Ward Welcome to Level 11 Gynaecology Ward Thomas Kemp Tower Department of Gynaecology Patient Information This leaflet has been produced to give you an insight into the ward you are staying on and what to expect.

More information

Compassionately caring for you

Compassionately caring for you Compassionately caring for you Home in Sussex, Surrey and Hampshire Compassionately caring for you, in the comfort of your own home Contents Letter from our founder... 3 Knowing when to consider home...

More information

Table of Contents. When a Loved One Dies 2-3. UCLA Services and Amenities 5-7

Table of Contents. When a Loved One Dies 2-3. UCLA Services and Amenities 5-7 Coping With Loss Table of Contents When a Loved One Dies 2-3 Seeing and holding your loved one 2 Releasing the body 2 Autopsy 2 Military service 2 Organ donation 2 Death certificates 3 Medical records

More information

Quality Account

Quality Account Quality Account 2015-2016 Karen Coles RGN Head of Care Jackie Turner Head of Family Support KEMP House Trust Limited 41 Mason Road Kidderminster DY11 6AG Registered Charity No: 1146310 Contents 1. Chief

More information

Mayo Clinic Hospice. Your guide Your hospice

Mayo Clinic Hospice. Your guide Your hospice Mayo Clinic Hospice Your guide Your hospice What opened the door for me to invite hospice in was when somebody told me that hospice was for helping people live life to the fullest. Father of a Mayo Clinic

More information

Choosing a care home

Choosing a care home Choosing a care home Contents Introduction - Choosing a care home... 3 Decide what s important... 4 Is there any financial support?... 5 Who can help you?... 6 What to look for in a home... 7 & 8 Trial

More information

being there for all the family registered charity no Service Information Hospice to Home

being there for all the family registered charity no Service Information Hospice to Home Service Information Hospice to Home being there for all the family registered charity no. 286554 being there for all the family northdevonhospice.org.uk What the service offers The Hospice to Home service

More information

When someone is dying Information for Relatives and Carers

When someone is dying Information for Relatives and Carers When someone is dying Information for Relatives and Carers This leaflet can be made available in other formats including large print, CD and Braille, and in languages other than English, upon request.

More information

Fundraising Guide. Full of fundraising ideas, top tips and details of how to pay your money in once you re all done fundraising!

Fundraising Guide. Full of fundraising ideas, top tips and details of how to pay your money in once you re all done fundraising! Fundraising Guide Full of fundraising ideas, top tips and details of how to pay your money in once you re all done fundraising! Welcome! Thank you for supporting the Luton and Dunstable Hospital Charitable

More information

Announced Inspection Report: Independent Healthcare. St. Margaret of Scotland Hospice St. Margaret of Scotland Hospice, Company Limited Clydebank

Announced Inspection Report: Independent Healthcare. St. Margaret of Scotland Hospice St. Margaret of Scotland Hospice, Company Limited Clydebank Announced Inspection Report: Independent Healthcare St. Margaret of Scotland Hospice St. Margaret of Scotland Hospice, Company Limited Clydebank 14 November 2012 Healthcare Improvement Scotland is committed

More information

We are seeking to recruit an experienced shop manager for our charity shop in Sea Road, Fulwell, Sunderland.

We are seeking to recruit an experienced shop manager for our charity shop in Sea Road, Fulwell, Sunderland. St Benedict s Hospice Retail Part Time Shop Manager Location Sea Road, Fulwell, Sunderland 21 Hours per week (rate of pay 8.25 per hour) We are seeking to recruit an experienced shop manager for our charity

More information

The Royal Free neurological rehabilitation centre in-patient service. Information for patients, relatives and carers

The Royal Free neurological rehabilitation centre in-patient service. Information for patients, relatives and carers The Royal Free neurological rehabilitation centre in-patient service Information for patients, relatives and carers 1 2 The Royal Free neurological rehabilitation centre (NRC) at Edgware Community Hospital

More information

The following staff are involved in your friend or relatives care. Their names and contact details are below.

The following staff are involved in your friend or relatives care. Their names and contact details are below. The Orchard Clinic The Royal Edinburgh Hospital: An information guide for relatives and carers Useful contacts for you The following staff are involved in your friend or relatives care. Their names and

More information

Index. Specialist Palliative Care

Index. Specialist Palliative Care Index Index........................................1 Introduction...................................2 Philosophy....................................3 The Specialist Palliative Care Team..................4

More information

CAREMALTA HOME FACILITIES! VILLA MESSINA RULES!

CAREMALTA HOME FACILITIES! VILLA MESSINA RULES! CAREMALTA HOME FACILITIES VISITING HOURS Visiting hours of this Facility are from 0900 to 1100 and 1500 to 1730 and 1830 to 2100. No Relatives are allowed in the premises before 0900 and after 2100 In

More information

Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust Milton Keynes University Hospital NHS Foundation Trust Enter and View Review of Staff/ Patient Communication Ward 17 and 18 September 2017 Contents Contents... 2 1 Introduction... 3 1.1 Details of the

More information

ST. FRANCIS HOSPICE DUBLIN

ST. FRANCIS HOSPICE DUBLIN ST. FRANCIS HOSPICE DUBLIN ANNUAL REPORT 2013 MISSION STATEMENT AND VALUES Mission Statement St. Francis Hospice provides a specialist palliative care service to people in North Dublin. This includes support

More information

Is this home right for me?

Is this home right for me? Is this home right for me? Care home Manager or contact Date of visit My key questions Everyone s priorities and needs are different. Use this space to write down the key questions that you want answered

More information

Friends of the Elderly Coulsdon SURREY

Friends of the Elderly Coulsdon SURREY Friends of the Elderly Coulsdon SURREY Hello and a very warm welcome to Coulsdon Tucked away within picturesque grounds behind Woodcote Park Golf Course, we provide residential and nursing care across

More information

Home Care Packages Helping you make the right choice it s more you!

Home Care Packages Helping you make the right choice it s more you! Home Care Packages Helping you make the right choice it s more you! 1 PresCare Care that s about you For 90 years PresCare has been dedicated to being a compassionate Christian organisation providing

More information

St. Vincent s Hospice

St. Vincent s Hospice St. Vincent s Hospice Which service area did the work take place in? Primary care/acute/hospice/ etc aim of involving patients /carers? To improve patient / To measure patient satisfaction/ To improve

More information

Aldersmead, Bognor Regis, West Sussex balcombecarehomes.co.uk

Aldersmead, Bognor Regis, West Sussex balcombecarehomes.co.uk Outstanding individual care for older people Aldersmead, Bognor Regis, West Sussex balcombecarehomes.co.uk Aldersmead offers personally tailored care in homely, cosy and warmly welcoming surroundings.

More information

Meeting the Challenge

Meeting the Challenge Meeting the Challenge heart of kent hospice Annual Review 2013-14 Making every day precious Making every day precious Page 1 Contents About Us... Page 3 About Us Our Care... Page 6 Education and Training...

More information

Find out more about. job roles in adult social care

Find out more about. job roles in adult social care Find out more about job roles in adult social care There are lots of job roles available in adult social care, including direct care roles and support roles. This booklet talks about a few of them, which

More information

Community pharmacy and palliative care

Community pharmacy and palliative care 8 This module is also online at pharmacymagazine.co.uk CPD MODULE module 261 Community pharmacy and palliative care Contributing author: Louise Baglole, healthcare/ pharmacy consultant and medical writer

More information

End of life: a guide. A booklet for people in the final stages of life, and their carers

End of life: a guide. A booklet for people in the final stages of life, and their carers End of life: a guide A booklet for people in the final stages of life, and their carers About this booklet About this booklet This booklet explains what happens at the end of someone s life and how to

More information

A holistic approach to your wellbeing

A holistic approach to your wellbeing A holistic approach to your wellbeing Take control of your life with Ingenia Care Ingenia Care has been created to help you improve your level of independence and wellbeing by assisting you to access a

More information

6: What care is available?

6: What care is available? 6: What care is available? This section identifies and explains the types of care on offer at end of life and who is involved. The following information is an extracted section from our full guide End

More information

Eagle Lodge Care Home Service

Eagle Lodge Care Home Service Eagle Lodge Care Home Service 488/1 Ferry Road Edinburgh EH5 2DL Telephone: 0131 551 1611 Type of inspection: Unannounced Inspection completed on: 19 July 2017 Service provided by: Salvation Army Service

More information

JERSEY HOSPICE CARE JOB DESCRIPTION. Complementary and Diversional Therapist. Sister of Day and Outpatient Services and Therapy Team Leader

JERSEY HOSPICE CARE JOB DESCRIPTION. Complementary and Diversional Therapist. Sister of Day and Outpatient Services and Therapy Team Leader JERSEY HOSPICE CARE JOB DESCRIPTION Job title: Reports to: Hours: Complementary and Diversional Therapist Sister of Day and Outpatient Services and Therapy Team Leader 37.5 hours / week Job Purpose To

More information

Welcome to Contemplation Homes. Tel :

Welcome to Contemplation Homes. Tel : Welcome to Contemplation Homes Tel : 023 9223 3652 www.thecontemplationgroup.co.uk Contemplation Homes is a privately owned company, established in 2003, with the aim of providing outstanding care. We

More information

Dementia care. A more personalised approach to care

Dementia care. A more personalised approach to care Dementia care A more personalised approach to care Our services at a glance Individualised care plans Spode structured around Close the person Flexible residential and 24 hour nursing care tailored to

More information

Regulatory Guidance for Residential Services for Older People

Regulatory Guidance for Residential Services for Older People Regulatory Guidance for Residential Services for Older People Subject Audience End-of-life care requirements Service providers Standards and guidance relevant to this guidance include: Standard No. Regulation

More information

Nazareth House Care Home Service

Nazareth House Care Home Service Nazareth House Care Home Service 1647 Paisley Road West Glasgow G52 3QT Telephone: 0141 882 1741 Type of inspection: Unannounced Inspection completed on: 23 June 2016 Service provided by: Nazareth Care

More information

Our care service. The support we offer to children with life-limiting conditions, and their families

Our care service. The support we offer to children with life-limiting conditions, and their families Our care service The support we offer to children with life-limiting conditions, and their families make every moment count 3 Shooting Star Chase is a leading children s hospice charity caring for babies,

More information

Understanding roles: working together to improve end of life care. Understanding roles: working together to improve end of life care

Understanding roles: working together to improve end of life care. Understanding roles: working together to improve end of life care Understanding roles: working together to improve end of life care 1 Contents page 2 3 Introduction It is only by understanding the roles, skills and experiences of others that it is possible to work together

More information

Eastern Palliative Care. Model of care

Eastern Palliative Care. Model of care Eastern Palliative Care Model of care 2009 Model of Care At EPC we actively engage with people and their families to develop a therapeutic relationship. We journey with them, recognising the essence of

More information

A guide to Wills and how to help us

A guide to Wills and how to help us A guide to Wills and how to help us stwh.co.uk Thank you Until my son, Brad, suddenly became ill at the age of just 26 years, I wasn t aware of the work of St Wilfrid s Hospice and had no idea how significant

More information

Neonatal Network Annual Report CHANTS Ambulance neonatal dashboard

Neonatal Network Annual Report CHANTS Ambulance neonatal dashboard We are delighted to announce that Claire Richards will be joining the Network as Lead Nurse. This post will be alongside her current CHANTS Service Manager role. Claire is looking forward to the challenges

More information

Hospital Specialist Palliative Care Service

Hospital Specialist Palliative Care Service Hospital Specialist Palliative Care Service What is palliative care? Palliative care is an approach that aims to improve the quality of life for patients facing a serious illness and their familes, through

More information

Hospice Isle of Man Education Prospectus 2018

Hospice Isle of Man Education Prospectus 2018 Hospice Isle of Man Education Prospectus 2018 Leading the Way in Palliative Care Introduction The need for palliative and end of life care is changing, with increasing demands and complexity for patients

More information

General information guide

General information guide Patient information General information guide i Important general information for all patients. Golden Jubilee National Hospital Agamemnon Street Clydebank, G81 4DY (: 0141 951 5000 www.nhsgoldenjubilee.co.uk

More information

Maintaining your independence is at the heart of our services. Your health, our care, you're in Safehands... Your loved ones in Safehands

Maintaining your independence is at the heart of our services. Your health, our care, you're in Safehands... Your loved ones in Safehands Maintaining your independence is at the heart of our services Your health, our care, you're in Safehands... Your loved ones in Safehands WHAT IS HOMECARE 03 THE PROCESS OF STARTING PERSONALISED HOMECARE

More information

Inpatient Experience Survey 2016 Results for Western General Hospital, Edinburgh

Inpatient Experience Survey 2016 Results for Western General Hospital, Edinburgh Results for, Edinburgh August, Official Statistics Contents Page Introduction 3 Notes of interpretation 4 Chapter 1: Rated results 6 Chapter 2: Comparison with previous surveys 28 Chapter 3: Variation

More information

Inpatient Experience Survey 2016 Results for Royal Infirmary of Edinburgh

Inpatient Experience Survey 2016 Results for Royal Infirmary of Edinburgh Results for August, Official Statistics Contents Page Introduction 3 Notes of interpretation 4 Chapter 1: Rated results 6 Chapter 2: Comparison with previous surveys 28 Chapter 3: Variation in hospital

More information

Hospice Care for the Person with Cancer

Hospice Care for the Person with Cancer Hospice Care for the Person with Cancer Hospice is a special type of care designed to provide comfort, support and dignity to patients with a lifelimiting or terminal illness. For hospice purposes, a life-limiting

More information

Principles of Hospice Design

Principles of Hospice Design Principles of Hospice Design PRINCIPLES OF HOSPICE DESIGN 2 Table of Contents 4 Hospice Design Competition 9 Design Principles 10 Conclusion Concept for an Entrance Lobby 6 Hospice Design Competition

More information

Athelon Ward. In-Patient Information

Athelon Ward. In-Patient Information Athelon Ward In-Patient Information R COURAGEOUS AMBITIOUS RESPONSIVE E EMPOWERING S SUPPORTIVE CONTENTS Introduction 2 Visions and values 2 What you can expect when you arrive 3 The team 4 Your care plan

More information

Marie Curie Hospice, Newcastle

Marie Curie Hospice, Newcastle Marie Curie Hospice, Newcastle Welcome To make your stay as comfortable as possible we have brought together useful information about our hospice in this folder. Please let us know if you think we should

More information

Community Neonatal Nursing Service. Information for patients Neonatology

Community Neonatal Nursing Service. Information for patients Neonatology Community Neonatal Nursing Service Information for patients Neonatology page 2 of 8 The aim of this leaflet is to give you information about the community neonatal service and how it can benefit you and

More information