Repatriation General Hospital. Welcome to Daw House. Information Booklet

Size: px
Start display at page:

Download "Repatriation General Hospital. Welcome to Daw House. Information Booklet"

Transcription

1 Repatriation General Hospital Welcome to Daw House Information Booklet

2 Daw House is a former private residence that first opened its doors to the public in August Daw House is the in-patient unit for Southern Adelaide Palliative Services located at the Repatriation General Hospital and is a public hospital facility. We can provide accommodation and care for 15 people staying in single or twin rooms. Patients, visiting families and friends are encouraged to make full use of all facilities in Daw House to make your time at Daw House as comfortable as possible. Contact numbers Daw House ph Southern Adelaide Palliative Services ph fax page 2

3 Contents Contact numbers 2 Staying at Daw House 4 What do I need to bring with me? 4 Visiting hours 5 Day leave 5 Night visiting 5 Meals for visitors 5 Overnight stay for visitors 5 Children s play area 5 Social work services 6 Pastoral care 6 Art 7 Pets 7 Complementary care services 7 Hairdresser 7 Books and magazines 7 Amenities 8 Laundry 8 Telephone 8 Car parking 8 Research 9 Daw House Hospice Foundation Inc 10 Volunteer services 6

4 Staying at Daw House > > Daw House is a facility for shortterm stays. > > we endeavour to meet your request regarding being in a single room. However, this may not be possible due to the clinical needs of other patients. > > as a specialist palliative care service for patients with complex needs, Daw House cannot provide long term residential care. If you become medically stable and are unable to return home we may discuss alternative care with you and your family or carer. > > when you are discharged from Daw House, the support, resources and expertise of the Southern Adelaide Palliative Services remain available though the consultative medical, nursing, social work, complementary therapy and volunteer team. What do I need to bring with me? > > night attire, slippers and dressing gown. > > day clothes to wear, if you feel well enough. > > personal toiletries: e.g. soap, toothbrush and toothpaste, shaving needs, hairbrush, tissues. > > current medications, x-rays, and other relevant medical documentation and letters. > > Medicare card, pension card, pharmaceutical benefit card and private health fund information. > > a small amount of money for the telephone or newspapers, as responsibility for loss or damage cannot be accepted. > > your favorite drink (there is a refrigerator in your room). > > personal items such as favorite photographs from home to make the stay at Daw House as comfortable and homely as possible. > > please label all items that you bring to Daw House. page 4

5 Visiting hours > > there are no set visiting hours. > > family and friends are encouraged to spend as much time with you as possible. > > visiting hours can be negotiated with you and your family if you find visitors too tiring. Day leave If you feel well enough you may wish to negotiate periods of leave from the hospice with advice from your medical team (this maybe from a few hours to overnight). To ensure your safety: > > we will expect you to have a responsible carer with you at all times. > > you must provide us with a return time. > > if you are delayed for any reason please telephone the hospice. > > upon your return to the hospice ensure you inform the nurses of any medication taken whilst on leave. Night visiting For security reasons doors are locked after 5.00 pm. Relatives and friends are still able to visit by pressing the door bell at the entrance. Meals for visitors > > tea and coffee facilities are available at all times in the Day Room by the kitchen (please return your crockery to the kitchen when you have finished). > > a refrigerator, stove and microwave located in the kitchen are available for your convenience. > > refrigerators are installed in each room so that you and your family can store food brought in from home. > > a vending machine for cold drinks and light snacks is located in the passage to the administration wing of Southern Adelaide Palliative Services. > > snacks and meals are available from the Repat Springbank Café, the shop and kiosk. There is also a snack bar located to the north on Goodwood Road. Overnight stay for visitors Visitors are welcome to stay a fold up bed can be supplied. Children s play area Children visiting Daw House may get restless at times. Toys, games, puzzles, books, and play stations are located in an area just off the Day Room. page 5

6 Social work services A social worker is available for patients and families to: > > help understanding and adjusting to illness > > review their life > > arrange family meetings > > give advice about community resources, including Centrelink, residential care placements, wills, power of attorney, medical power of attorney and power of guardianship. Pastoral care > > Daw House is a non-denominational facility. > > the hospital provides a pastoral care team to Daw House, however you are welcome to invite your own religious or spiritual leader. > > the Hospital Chapel is open at all times and regular services are conducted on specific days. Volunteer services Our trained volunteers can provide the following: > > massage for your hands or feet > > music for relaxation and pleasure > > facial or manicure > > reading to you or writing letters > > assistance with your meals > > company in the garden or wherever you want to go > > company and a supportive listening ear > > an opportunity to reminisce, recall and record aspects of your life story > > general support to you, your family and friends For more information or to request a service please do not hesitate to speak to a staff member or call reception on ph: page 6

7 Art Patients and families are offered the opportunity to use art materials and methods to promote a sense of wellbeing. A safe, comfortable space is created where stories can be told, feelings expressed, journeys explored with the support of an experienced facilitator. Anyone can access this resource no skills necessary. Remember the pleasure you had as a child creating without inhibitions? Perhaps now is the time to release your imagination and let the child in you play again. Pets Well behaved, continent pets are welcome visitors at Daw House. If you are in doubt please speak to Reception staff or one of the nursing staff. Complementary care services Massage, relaxation, meditation, aromatherapy and beauty therapy are offered to patients and family members. Please let your nurse know if you would like any of these services. Hairdresser Reception staff can arrange a visit by a hairdresser during your stay at Daw House. Books and magazines A range of books and magazines are available in the Day Room. page 7

8 Amenities > > the Daw House Day Room is set up as a lounge room and can be used by visitors. > > the Quiet Room may also be available for visitors. > > the garden courtyard ( Hayman Island ) can be accessed for your use and beds may be moved out into this area. > > an outside patio area, under the trees. Laundry > > please make arrangements for personal laundry to be done at home. > > limited laundry facilities are available at Daw House. Telephone > > enquiries can be made by contacting Daw House on ph: > > phones are provided at the bedside, however these are available for incoming calls only. > > you are welcome to use your mobile phone in Daw House. Car parking > > there are a limited number of parking spaces near the front entrance of Daw House. > > additional parking may be found in car parks at the rear of Daw House. page 8

9 Daw House charges > > public hospital conditions apply to your stay in Daw House. > > should a longer stay be necessary, then your status will be reviewed and, if necessary, nursing home rates may apply. > > if privately insured, your health fund is billed through the Repatriation General Hospital at standard hospital rates. > > please supply Reception staff with details of your private insurance fund and your Medicare card. > > should you experience any difficulties Reception staff will be happy to assist you. Research Southern Adelaide Palliative Services (SAPS) has an active research program aimed at developing better ways to deliver the best possible palliative care. This research allows us to build evidence to target treatments to the people who will most benefit and improve the care that we provide. If you agree to help with this research, you may be approached to be involved in one of our projects by a study nurse. If you are keen to participate in our research programs please do not hesitate to contact us directly by asking staff to speak with a study nurse. page 9

10 Daw House Hospice Foundation Inc Patients with life limiting illnesses and their families are supported by the commitment and devotion of the staff and volunteers of Southern Adelaide Palliative Services. The Daw House Hospice Foundation shares in this commitment to quality care by increasing public awareness of the services provided by Daw House and fundraising to provide much needed resources. Financial support from the Foundation supplements basic government funding and allows the hospice to provide extra facilities and services that make patients time at Daw House more comfortable. The Foundation wholeheartedly supports initiatives that lead to better palliative care throughout southern Adelaide, rural and isolated communities. Recent Daw House Hospice Foundation support has provided the following items to improve patient care: > > oxygen concentrators to relieve respiratory difficulties > > syringe drivers for assistance with pain control > > electric beds > > specially designed mattresses to prevent pressure sores > > wheel chairs Fundraising Fundraising activities are undertaken by the Foundation. To ensure that the Foundation can continue to support Southern Adelaide Palliative Services in its important work with patients and their families, financial support is needed. You can help by making a donation, becoming a financial member or purchasing some products from our extensive Lavender products range. page 10

11 Daw House Hospice Foundation Inc. Please support us as we continue to provide additional funding for the special care for our patients, their families and carers. Every amount donated is used carefully and wisely. Donations over $2.00 are tax deductible and receipts will be issued. Yes, I will help with my gift of: $ Name: Address: Postcode: Phone No: (Home) (Work) My Cheque is enclosed. Please make cheques payable to: Daw House Hospice Foundation Inc or Please debit my MasterCard Visa Bankcard Number: / / / Expiry Date: / Please send to: Daw House Hopsice Foundation Inc. 700 Goodwood Road, Daw Park. South Australia 5041 Donations can be ed via letter to our address suing credit card for payment: DHHF@rgh.sa.gov.au

12 For more information Daw House Hospice Foundation Inc. 700 Goodwood Road Daw Park South Australia 5041 Telephone: If you require this information in an alternative language or format please contact SA Health on the details provided above and they will make every effort to assist you. Department of Health, Government of South Australia. All rights reserved. Printed April 2011.

Welcome to Coronary Care Unit (CCU)

Welcome to Coronary Care Unit (CCU) Welcome to Coronary Care Unit (CCU) Medical Specialties Information for patients, carers, relatives and visitors 01625 661016 Leaflet Ref: 11128 Published: 07/16 Review: 06/19 Page 1 Introduction to CCU

More information

Welcome to St Andrew s Hospice. Information for Patients and Carers

Welcome to St Andrew s Hospice. Information for Patients and Carers Welcome to St Andrew s Hospice Information for Patients and Carers Welcome to St Andrew s Hospice St Andrew s Hospice was founded in 1986 by The Religious Sisters of Charity who have been established in

More information

Welcome to the children s Ward

Welcome to the children s Ward i PADDINGTON/DISNEY WARDS PATIENT INFORMATION Welcome to the children s Ward Paddington and Disney Northampton General Hospital NHS Trust Welcome to Paddington and Disney Wards We understand that your

More information

Index. Specialist Palliative Care

Index. Specialist Palliative Care Index Index........................................1 Introduction...................................2 Philosophy....................................3 The Specialist Palliative Care Team..................4

More information

Surgical Trauma Unit Hamilton General Hospital. Information for patients and their families

Surgical Trauma Unit Hamilton General Hospital. Information for patients and their families Surgical Trauma Unit Hamilton General Hospital Information for patients and their families Curing - Caring - Comforting 905-521-2100, ext. 46600 Table of contents Page About 6 South... 1 Health Care Team...

More information

Part B - Health Facility Briefing and Planning. PLANNING Functional Areas Functional Relationships

Part B - Health Facility Briefing and Planning. PLANNING Functional Areas Functional Relationships 545 INDEX PALLIATIVE CARE UNIT 545.1.00 Description INTRODUCTION Description PLANNING Functional Areas Functional Relationships COMPONENTS OF THE UNIT Introduction Standard Components Non-Standard Components

More information

General information guide

General information guide Patient information General information guide i Important general information for all patients. Golden Jubilee National Hospital Agamemnon Street Clydebank, G81 4DY (: 0141 951 5000 www.nhsgoldenjubilee.co.uk

More information

Arrowe Park and Clatterbridge Trauma and Orthopaedic Wards

Arrowe Park and Clatterbridge Trauma and Orthopaedic Wards Arrowe Park and Clatterbridge Trauma and Orthopaedic Wards Surgical Services treating you well Arrowe Park and Clatterbridge Trauma and Orthopaedic Wards Visiting 3-4pm, 7-8pm Other times by arrangement

More information

Information for patients, families and carers

Information for patients, families and carers Information for patients, families and carers Inpatient Unit Rated outstanding by the Care Quality Commission Mission statement Working together to give patients, families and carers the best we can offer

More information

Fundamentals of Care. Do you receive care Do you know what to expect? Do you provide care? Quality of care for adults

Fundamentals of Care. Do you receive care Do you know what to expect? Do you provide care? Quality of care for adults Fundamentals of Care Do you receive care Do you know what to expect? Do you provide care? Quality of care for adults Foreword by Jane Hutt, Minister for Health and Social Services The twelve aspects of

More information

Transition Care Program at Regis Shelton Manor. Orientation Guide for clients and families.

Transition Care Program at Regis Shelton Manor. Orientation Guide for clients and families. Transition Care Program at Regis Shelton Manor. Orientation Guide for clients and families. Regis Shelton Manor 93 Ashleigh Ave. Frankston. 3199 Phone number: 9789-6999 GENERAL INFORMATION The Transition

More information

Welcome to E4 and F4

Welcome to E4 and F4 Welcome to E4 and F4 Surgery and Surgical Oncology Juravinski Hospital We are surgical units that care for people who may need surgery and are recovering from surgery. The staff on E4 and F4 welcome you

More information

Welcome to the Palliative Care Unit at Aberdeen Hospital

Welcome to the Palliative Care Unit at Aberdeen Hospital Patient & Family Guide 2017 Welcome to the Palliative Care Unit at Aberdeen Hospital Valuing Every Moment 835 East River Road New Glasgow, Nova Scotia B2H 3S6 Phone: 902-752-7600 ext. 5510 www.nshealth.ca

More information

Last Days of Life - Care of the Dying

Last Days of Life - Care of the Dying Last Days of Life - Care of the Dying Introduction The Nurses, Doctors and other staff are here to help you work through your worries and concerns and to offer care and support at this sad and challenging

More information

A Guide to Our Services

A Guide to Our Services A Guide to Our Services Welcome to Saint Francis Hospice At Saint Francis Hospice, we are dedicated to providing people with a life-limiting illness the high quality and expert care and support they deserve,

More information

Pre-admission Information

Pre-admission Information Pre-admission Information About St Luke s Care Led by the philosophy, Quality Care with a Personal Touch, St Luke s Care is a non-denominational, not-for-profit organisation that has delivered excellence

More information

The Toowoomba Hospice. Information Book. Basic information on our work and help for clients, families and carers.

The Toowoomba Hospice. Information Book. Basic information on our work and help for clients, families and carers. The Toowoomba Hospice Information Book Basic information on our work and help for clients, families and carers. 1 1 CHAIRMAN Graham Barron OAM Since its inception, the Hospice has provided professional

More information

Welcome to the Chest Unit

Welcome to the Chest Unit Your Health Care Be Involved Your safety is our concern. In order to have the best health care become an active member of your health care team. Here are some ways to Be Involved: Ask questions and talk

More information

Essential Information for Patients

Essential Information for Patients Enabling People to Live Healthier and More Fulfilled Lives Essential Information for Patients 1 2 Welcome Welcome to Kerry General Hospital. Kerry General Hospital is committed to the highest standards

More information

Grandview House Ltd Accommodation

Grandview House Ltd Accommodation Grandview House Ltd Accommodation Grandview House Care Home is situated on the High Street in Grantown-on-Spey near to the River Spey, which is a renowned salmon river. Grantown is a small, picturesque

More information

Welcome to the Richmond Integrated Hospice Palliative Care Program

Welcome to the Richmond Integrated Hospice Palliative Care Program Welcome to the Richmond Integrated Hospice Palliative Care Program Richmond Hospital 7000 Westminster Hwy Richmond, BC V6X 1A2 Tel. 604-278-3361 Welcome The purpose of this handbook is to tell you about

More information

Welcome to Fairview Ridges Hospital Pediatrics

Welcome to Fairview Ridges Hospital Pediatrics Page 1 of 6 Welcome to Fairview Ridges Hospital Pediatrics For Patients, Families and Guests Welcome to patient and family centered care Care at Fairview Ridges Hospital Pediatrics centers on you our patients

More information

Welcome to Lyndon Ground ward at Sandwell Hospital

Welcome to Lyndon Ground ward at Sandwell Hospital We hope to make your child s stay with us as positive and comfortable as possible. Our Aim Our aim is to care for your child how you want us to. We will consider your and your child s individual requirements

More information

West Wimmera Health Service. Natimuk Nursing Home. Residential Aged Care

West Wimmera Health Service. Natimuk Nursing Home. Residential Aged Care West Wimmera Health Service Natimuk Nursing Home Residential Aged Care Contents Welcome 1 Statement of Philosophy 2 Information for Residents and Visitors 3 About the Residence 3 Caring for Residents 3

More information

Patient Information_Layout 1 24/10/ :32 Page 1. Information for Patients & Carers

Patient Information_Layout 1 24/10/ :32 Page 1. Information for Patients & Carers Patient Information_Layout 1 24/10/2011 16:32 Page 1 Information for Patients & Carers Patient Information_Layout 1 24/10/2011 16:32 Page 2 Patient Information_Layout 1 24/10/2011 16:32 Page 3 Patient

More information

Welcome to Acute Mental Health

Welcome to Acute Mental Health Welcome to Acute Mental Health Charlton Campus 9 th and 10 th Floor Juravinski Tower Visiting Hours: 9:00 a.m. to 9:00 p.m. daily Discharge Time: 11:00 a.m. 50 Charlton Avenue East Hamilton, Ontario Telephone:

More information

Countess Mountbatten House. Information for patients, families and carers

Countess Mountbatten House. Information for patients, families and carers Countess Mountbatten House Information for patients, families and carers Contents About the service 3 The inpatient unit 5 The Hazel Centre 7 The chaplaincy service 9 The hospital palliative care team

More information

Welcome to Letchmore Ward. Ward patient information. Watford General Hospital. West Hertfordshire Hospitals

Welcome to Letchmore Ward. Ward patient information. Watford General Hospital. West Hertfordshire Hospitals West Hertfordshire Hospitals NHS Trust Ward patient information Watford General Hospital Hemel Hempstead Hospital St Albans City Hospital Welcome to Letchmore Ward Watford General Hospital Welcome We are

More information

For patients having surgery

For patients having surgery For patients having surgery Information for patients and their parents / carers Find more information on our website www.sheffieldchildrens.nhs.uk/ patients-and-parents/wards/ 2 Welcome to Sheffield Childrens

More information

CAREMALTA HOME FACILITIES! VILLA MESSINA RULES!

CAREMALTA HOME FACILITIES! VILLA MESSINA RULES! CAREMALTA HOME FACILITIES VISITING HOURS Visiting hours of this Facility are from 0900 to 1100 and 1500 to 1730 and 1830 to 2100. No Relatives are allowed in the premises before 0900 and after 2100 In

More information

Peace of Mind Checklist

Peace of Mind Checklist Peace of Mind Checklist This comprehensive checklist was put together to help you assess your parents or loved one s current capabilities and needs. Use the checklist as a guide to help you in supporting

More information

Welcome to 7 Surgical

Welcome to 7 Surgical Welcome to 7 Surgical Providing Patient and Family Centred Care St. Joseph s Healthcare Hamilton 50 Charlton Avenue East, Hamilton, Ontario L8N 4A6 Charlton Campus Sister Mary Grace Wing, Level 7 905.522.1155

More information

INPATIENT CENTER Facts and Photos. 200 Belle Terre Rd Port Jefferson, NY

INPATIENT CENTER Facts and Photos. 200 Belle Terre Rd Port Jefferson, NY INPATIENT CENTER Facts and Photos 200 Belle Terre Rd Port Jefferson, NY 11777 631-642-4200 Welcome to the Good Shepherd Hospice Inpatient Center Good Shepherd Hospice is one of the largest hospice programs

More information

Silver Birch Assessment Ward Integrated Care Pathways. Mental Health Services for Older People

Silver Birch Assessment Ward Integrated Care Pathways. Mental Health Services for Older People Silver Birch Assessment Ward Integrated Care Pathways Mental Health Services for Older People Introduction The team on Silver Birch Assessment Ward would like to welcome you to the ward. We hope this booklet

More information

Intensive Care / High Dependency Unit

Intensive Care / High Dependency Unit James Paget University Hospitals NHS Foundation Trust Intensive Care / High Dependency Unit Information for Patients and Visitors Telephone: 01493 452277 or 452274 Nurse s name dealing with initial admission...

More information

YOU RE IN GOOD HANDS THANK YOU FOR CHOOSING ST VINCENT S PRIVATE HOSPITAL WERRIBEE

YOU RE IN GOOD HANDS THANK YOU FOR CHOOSING ST VINCENT S PRIVATE HOSPITAL WERRIBEE YOU RE IN GOOD HANDS THANK YOU FOR CHOOSING ST VINCENT S PRIVATE HOSPITAL WERRIBEE Welcome to St Vincent s Private Hospital werribee From the moment you step through our doors we re looking out for you

More information

The Norman Power Centre

The Norman Power Centre The Norman Power Centre UHB is a no smoking Trust To see all of our current patient information leaflets please visit www.uhb.nhs.uk/patient-information-leaflets.htm Information for Patients What is the

More information

Acute General Medicine Welcome to Ward 7D

Acute General Medicine Welcome to Ward 7D Oxford University Hospitals NHS Trust Acute General Medicine Welcome to Ward 7D Information for patients and visitors Welcome to Ward 7D Welcome to Ward 7D. This leaflet contains information which will

More information

Is this home right for me?

Is this home right for me? Is this home right for me? Care home Manager or contact Date of visit My key questions Everyone s priorities and needs are different. Use this space to write down the key questions that you want answered

More information

B2 North Stroke Rehabilitation

B2 North Stroke Rehabilitation B2 North Stroke Rehabilitation B2 North is the stroke rehabilitation unit located in the Regional Rehabilitation Centre at Hamilton General Hospital. The stroke rehabilitation team will help you regain

More information

WELCOME TO THE CHILDREN S FLOOR

WELCOME TO THE CHILDREN S FLOOR PAEDIATRIC TEAM CARING FOR CHILDREN AND THEIR FAMILIES TOGETHER 980 Oliver Road Thunder Bay, Ontario, Canada P7B 6V4 (807) 684-6000 WELCOME TO THE CHILDREN S FLOOR Phone Number (807)684-6514 www.tbrhsc.net

More information

Welcome to 5 South Geriatric Psychiatry

Welcome to 5 South Geriatric Psychiatry Welcome to 5 South Geriatric Psychiatry Toronto Rehab For patients, families and caregivers Welcome to 5 South, the Geriatric Psychiatry Program at Toronto Rehab. This booklet will give you information

More information

Newbyres Village Care Home Service Adults 20 Gore Avenue Gorebridge EH23 4TZ Telephone:

Newbyres Village Care Home Service Adults 20 Gore Avenue Gorebridge EH23 4TZ Telephone: Newbyres Village Care Home Service Adults 20 Gore Avenue Gorebridge EH23 4TZ Telephone: 0131 270 5657 Type of inspection: Unannounced Inspection completed on: 20 January 2015 Contents Page No Summary 3

More information

A visitor s guide to the Intensive Care Unit

A visitor s guide to the Intensive Care Unit A visitor s guide to the Intensive Care Unit Introduction This booklet has been designed to help you during your time visiting the Intensive Care Unit. We aim to ensure that you have relevant and accurate

More information

West Wimmera Health Service. Kaniva Hostel Residential Aged Care

West Wimmera Health Service. Kaniva Hostel Residential Aged Care West Wimmera Health Service Kaniva Hostel Residential Aged Care Contents Welcome 1 Statement of Philosophy 2 Information for Residents and Visitors 3 About the Residence 3 Caring for Residents 3 About

More information

C7 Inpatient Oncology

C7 Inpatient Oncology C7 Inpatient Oncology C7 INPATIENT ONCOLOGY In this section, you will learn about: Contact information What to bring for your hospital stay Your health care team Visitor guidelines Infection control Services

More information

Overall observations for this home: Promoted independence for residents. Encouraged mobility both inside and outside the home

Overall observations for this home: Promoted independence for residents. Encouraged mobility both inside and outside the home Enter and View Report Care Home Barchester Collar House Drive Prestbury Cheshire SK10 4AP Tel: 01625 827151 Date of visit: 11/03/2015 This report describes our observations of the quality of what we found

More information

Welcome to the Maternal Newborn Unit

Welcome to the Maternal Newborn Unit Your Health Care Be Involved Your safety is our concern. In order to have the best health care become an active member of your health care team. Here are some ways to Be Involved: Ask questions and talk

More information

Welcome DAVIS 7 PEDIATRICS

Welcome DAVIS 7 PEDIATRICS Welcome DAVIS 7 PEDIATRICS Welcome to Davis 7 Pediatrics We believe it is very important for you to participate in your child s care. No one knows your child better than you and we want to learn what works

More information

Pay for a. Day. Help support people at the Marie Curie Hospice, Edinburgh by paying for 24 hours of care on a day of your choice.

Pay for a. Day. Help support people at the Marie Curie Hospice, Edinburgh by paying for 24 hours of care on a day of your choice. Pay for a Day Help support people at the Marie Curie Hospice, Edinburgh by paying for 24 hours of care on a day of your choice. Every day matters The Marie Curie Hospice, Edinburgh is here for people living

More information

Admission Information

Admission Information Admission Information Thank you for choosing Knox Private Hospital, a Healthscope facility, for your hospital stay. Healthscope operate over 44 hospitals across every state and territory in Australia.

More information

Visiting Northwestern Medicine Central DuPage Hospital

Visiting Northwestern Medicine Central DuPage Hospital Visiting Northwestern Medicine Central DuPage Hospital Northwestern Medicine Central DuPage Hospital 25 North Winfield Road Winfield, Illinois 60190 630.933.1600 TTY for the hearing impaired 630.933.4833

More information

Patient and Family Services

Patient and Family Services Patient and Family Services PATIENT AND FAMILY SERVICES Thank you for choosing Blank Children s Hospital for your child s care. Our mission is to provide the Best Outcome, Every Patient, Every Time. As

More information

Hospice is About Hope

Hospice is About Hope McCarthy Care Center Welcome We are honored to serve your loved one during their stay at McCarthy Care Center (MCC), the ideal place for hospice individuals who: Have been at home and need a short-term

More information

ask questions and request the support you need; let us know of your family s beliefs, traditions, and ways of coping;

ask questions and request the support you need; let us know of your family s beliefs, traditions, and ways of coping; WELCOME Our Mission Statement: In order to enhance, sustain, and restore health and development of children, Arkansas Children's Hospital provides excellent clinical services, teaching and research. ACH

More information

Welcome to the Marie Curie Hospice, Hampstead

Welcome to the Marie Curie Hospice, Hampstead Welcome to the Marie Curie Hospice, Hampstead We ve put together this folder with information about our hospice that you might find useful such as the services we offer, how we can help and what you can

More information

PATIENT INFORMATION SHEET LINGARD PRIVATE HOSPITAL

PATIENT INFORMATION SHEET LINGARD PRIVATE HOSPITAL PATIENT INFORMATION SHEET LINGARD PRIVATE HOSPITAL You have been booked to have a procedure at Lingard Private Hospital. The following has been collated for you so that you are aware of the process for

More information

Welcome to South Petherton Community Hospital Information for patients & visitors

Welcome to South Petherton Community Hospital Information for patients & visitors Welcome to South Petherton Community Hospital Information for patients & visitors South Petherton Community Hospital The Matron, Heather Ancill, and the staff welcome you to the hospital. We hope that

More information

Transfer Information. Your transfer to Munson Medical Center

Transfer Information. Your transfer to Munson Medical Center Transfer Information Your transfer to Munson Medical Center Important Phone Numbers Munson Medical Center can be reached by calling: (231) 935-5000 or 1-800-4-MUNSON (1-800-468-6766) Additional Notes:

More information

Sydney HouSe dignity In everything We do...

Sydney HouSe dignity In everything We do... Sydney House DIGNITY IN EVERYTHING WE DO... Sydney House Welcome to Sydney House Sydney House is a purpose built two-storey care home, situated on the outskirts of the North Norfolk town of Stalham. The

More information

Admission to Dermatology Day Care: High Intensity area

Admission to Dermatology Day Care: High Intensity area St John s Institute of Dermatology Admission to Dermatology Day Care: High Intensity area This information sheet aims to help answer some of the questions you may have about your visit to the dermatology

More information

Caring for you at Hospice and Home.

Caring for you at Hospice and Home. Caring for you at Hospice and Home www.saintcatherines.org.uk CONTENTS Introduction 1 Where it all began 2 Services 3 5 In-Patient Unit Outpatients Clinic Day Hospices Physio and Occupational Therapy Lymphoedema

More information

Manthorpe Ward Patient and carer information

Manthorpe Ward Patient and carer information Manthorpe Ward Patient and carer information Safe Supporting Caring Collaborative Working together www.lpft.nhs.uk Contents Introduction 3 Our philosophy of care 3 What to expect when you arrive A multi-disciplinary

More information

Ashton Ward Patient information booklet

Ashton Ward Patient information booklet Ashton Ward Patient information booklet Information Welcome to Ashton Ward This information booklet contains useful information for you about the ward. If you have any questions while you are with us please

More information

Care on a hospital ward

Care on a hospital ward Care on a hospital ward People with dementia may be admitted to general hospital wards either as part of a planned procedure such as a cataract operation or following an accident such as a fall. Carers

More information

RODWELL HOUSE CARE SUITES RESIDENTS HANDBOOK

RODWELL HOUSE CARE SUITES RESIDENTS HANDBOOK RODWELL HOUSE CARE SUITES RESIDENTS HANDBOOK ABOUT RODWELL HOUSE LIMITED ( RODWELL HOUSE ) Rodwell House Limited is the landlord of Rodwell House Care Suites and it is a Care Quality Commission registered

More information

Users Guide. Your hospitalization at the Hôpital Charles LeMoyne

Users Guide. Your hospitalization at the Hôpital Charles LeMoyne Users Guide Your hospitalization at the Hôpital Charles LeMoyne { } Table of contents 4 WELCOME TO THE HÔPITAL CHARLES LEMOYNE Our mission, our values Our Code of Ethics 6 YOUR STAY Important documents

More information

Computers for Visitor Use. Tips. Coffee Shop. Dining. Do Not Use Cell Phone. Restrooms. Gift Shop. Chapel. Parking.

Computers for Visitor Use. Tips. Coffee Shop. Dining. Do Not Use Cell Phone. Restrooms. Gift Shop. Chapel. Parking. Journey to Wellness Welcome to UPMC Presbyterian Thank you for choosing UPMC for your care today. The hospital staff is dedicated to ensuring that your surgery goes well. We value excellence in patient

More information

VOLUNTEER PROGRAMS AT ISLAND HEALTH NANAIMO

VOLUNTEER PROGRAMS AT ISLAND HEALTH NANAIMO VOLUNTEER PROGRAMS AT ISLAND HEALTH NANAIMO Volunteer opportunities are dependent on experience, skills, and availability. Please submit a completed volunteer application to the Volunteer Resources department

More information

Hillwood Primary School Nursery Day Care of Children Station Road Ratho Station Newbridge EH28 8PT Telephone:

Hillwood Primary School Nursery Day Care of Children Station Road Ratho Station Newbridge EH28 8PT Telephone: Hillwood Primary School Nursery Day Care of Children Station Road Ratho Station Newbridge EH28 8PT Telephone: 0131 333 1210 Inspected by: Alison Precup Type of inspection: Unannounced Inspection completed

More information

Introduction to Salisbury Hospice Charity...

Introduction to Salisbury Hospice Charity... Introduction to Salisbury Hospice Charity... Fundraising Ideas... A-Z of Fundraising Ideas... A simple guide to creating a successful fundraising event... Tips to maximise sponsorship and donations...

More information

Patient Planning Guide

Patient Planning Guide Transitional Care Unit Patient Planning Guide Patient Planning Guide What is transitional care and why do I need it? After a serious illness, injury or surgery, you and your physician may determine that

More information

Patient Instructions. Please follow these guidelines carefully as they have been developed to help make your stay as safe and comfortable as possible.

Patient Instructions. Please follow these guidelines carefully as they have been developed to help make your stay as safe and comfortable as possible. We are pleased that you have chosen Cleveland Clinic in Florida for your surgery. Your care will be provided by some of the nation's finest specialists in women's healthcare. The following information

More information

Marie Curie Northern Ireland Patient Guide

Marie Curie Northern Ireland Patient Guide Marie Curie Northern Ireland Patient Guide Date of Issue: November 2014 Review date: November 2017 Contents 1. Introduction 1 2. Respect for patient s rights 3 3. What you can expect from our staff and

More information

Patient and Family Guide

Patient and Family Guide Inpatient center at port jefferson Patient and Family Guide (631) 642-4200 www.goodshepherdhospice.net Welcome to the Good Shepherd Hospice Inpatient Center This Patient and Family Guide will help you

More information

Oncology Centre Cheltenham General Hospital

Oncology Centre Cheltenham General Hospital Page 1 of 7 Hereford Suite Oncology Centre Introduction This leaflet provides you with general guidance and information about the Hereford Suite in the Oncology Centre at Cheltenham General Hospital. We

More information

Kidz First Children s Hospital Information Booklet for Parent and Caregivers

Kidz First Children s Hospital Information Booklet for Parent and Caregivers Kidz First Children s Hospital Information Booklet for Parent and Caregivers Prepared: Robyn Maria Counties Manukau District Health Board Welcome to Kidz First Children s Hospital Your child will have

More information

The Good Samaritan Society CHOICE Program. Client Handbook. In Co-operation with Alberta Health Services

The Good Samaritan Society CHOICE Program. Client Handbook. In Co-operation with Alberta Health Services The Good Samaritan Society CHOICE Program Client Handbook In Co-operation with Alberta Health Services We Want to Hear from You We are committed to providing a high standard of care, tailored to fit your

More information

Visiting Northwestern Medicine Delnor Hospital

Visiting Northwestern Medicine Delnor Hospital Visiting Northwestern Medicine Delnor Hospital Northwestern Medicine Delnor Hospital 300 Randall Road Geneva, Illinois 60134 630.208.3000 TTY for the hearing impaired 630.933.4833 cadencehealth.org 15-1831/0815/3.8M

More information

Barnwell Ward Patient information booklet

Barnwell Ward Patient information booklet Barnwell Ward Patient information booklet Information Welcome to Barnwell Ward This information booklet contains useful information for you about the ward. If you have any questions while you are with

More information

Enter and View Report Care Home Weston Park Moss Lane Macclesfield SK11 7XE

Enter and View Report Care Home Weston Park Moss Lane Macclesfield SK11 7XE Enter and View Report Care Home Weston Park Moss Lane Macclesfield SK11 7XE Tel: 01625 613280 Date of visit: 30/09/16 This report describes our observations of the quality of what we found at the date

More information

Hospital Admission: How to Plan and What to Expect During the Stay

Hospital Admission: How to Plan and What to Expect During the Stay Family Caregiver Guide Hospital Admission: How to Plan and What to Expect During the Stay Admission to the hospital can happen in various ways. You family member may be treated in the Emergency Room (ER)

More information

Home Care Packages Helping you make the right choice it s more you!

Home Care Packages Helping you make the right choice it s more you! Home Care Packages Helping you make the right choice it s more you! 1 PresCare Care that s about you For 90 years PresCare has been dedicated to being a compassionate Christian organisation providing

More information

The Adolescent Psychiatric Unit

The Adolescent Psychiatric Unit The Adolescent Psychiatric Unit A Guide for Youth and Families Phone: (250) 862-4346 Fax: (250) 862-4347 Table of Contents TABLE OF CONTENTS... 2 INTRODUCTION... 3 WHAT IS THE APU?... 3 WHAT IS AN ASSESSMENT?...

More information

Glenrose Rehabilitation Hospital Patient Handbook

Glenrose Rehabilitation Hospital Patient Handbook Glenrose Rehabilitation Hospital Patient Handbook Building Abilities for Life TM Table of Contents 2 Welcome.. 3 Upon Arrival 4-5 Your Rehabilitation Team Communicating and Understanding Team/Family Conference

More information

Welcome to the Special Care Nursery

Welcome to the Special Care Nursery At Home There are 4 very important jobs you must do when you are home. This is all done electronically by computer and is called e-registration. Welcome to the Special Care Nursery Providing Patient and

More information

THE PAIN TREATMENT CENTER, INC. d/b/a STONE ROAD SURGERY CENTER

THE PAIN TREATMENT CENTER, INC. d/b/a STONE ROAD SURGERY CENTER THE PAIN TREATMENT CENTER, INC. d/b/a STONE ROAD SURGERY CENTER PATIENT INFORMATION GUIDE 280 Pasadena Drive Lexington, Kentucky 40503 (859) 278-1316 Visit us on the Web at www.pain-ptc.com Dear Patients

More information

Patient & Family Guide. Welcome to

Patient & Family Guide. Welcome to Patient & Family Guide 2017 Welcome to 8.2 www.nshealth.ca Welcome to 8.2 We are a 37-bed Medical Teaching Unit for patients with many kinds of medical conditions. The members of your healthcare team will

More information

Information. for patients and carers

Information. for patients and carers Information for patients and carers Welcome to St Richard s Hospice Having a life-limiting illness - such as cancer or another serious condition - should not mean that a person cannot live their lives

More information

YOUR SURGERY MADE EASY

YOUR SURGERY MADE EASY BASCOM PALMER EYE INSTITUTE ANNE BATES LEACH EYE CENTER YOUR SURGERY MADE EASY Welcome Anne Bates Leach Eye Center 900 NW 17 Street, Miami, FL 33136 305-326-6000 800-329-7000 (toll-free) Frequently Called

More information

Oncology and haematology clinical trials Information for patients at Guy s Hospital

Oncology and haematology clinical trials Information for patients at Guy s Hospital Oncology and haematology clinical trials Information for patients at Guy s Hospital Contents p.2 Contents p.4 Welcome p.4 Meet the team p.6 Where will my appointment be? p.10 Tests and treatments and where

More information

FAM-DOM. Extended Activities of Daily Living Module. Course originator: Prof Lynne Turner-Stokes DM FRCP

FAM-DOM. Extended Activities of Daily Living Module. Course originator: Prof Lynne Turner-Stokes DM FRCP FAM-DOM Extended Activities of Daily Living Module Course originator: Prof Lynne Turner-Stokes DM FRCP Regional Rehabilitation Unit Northwick Park Hospital Watford Road, Harrow, Middlesex. HA1 3UJ The

More information

Preparing for your stay at Guy s

Preparing for your stay at Guy s Preparing for your stay at Guy s This information sheet tells you about some of the things you need to do before you come to hospital. It should be read alongside your admission letter which will tell

More information

4343 N. Josey Lane Carrollton, TX BSWHealth.com/Carrollton. A Patient s Guide to Surgery

4343 N. Josey Lane Carrollton, TX BSWHealth.com/Carrollton. A Patient s Guide to Surgery 4343 N. Josey Lane Carrollton, TX 75010 972.492.1010 BSWHealth.com/Carrollton A Patient s Guide to Surgery Welcome to Baylor Medical Center at Carrollton Your doctor has scheduled your upcoming surgery

More information

Hospice Residences. in Fraser Health

Hospice Residences. in Fraser Health Hospice Residences in Fraser Health Options for End of Life Care As a person s life draws to a close, the time comes when the focus changes from working towards a cure to loving care and comfort. Paying

More information

Initial Pool Process: Resident Interview

Initial Pool Process: Resident Interview Initial Pool Process: Resident Interview Care Area Probes Response Options Choices Are you able to make choices about your daily life that are important to you? I d like to talk to you about your choices.

More information

Marie Curie Hospice, Newcastle

Marie Curie Hospice, Newcastle Marie Curie Hospice, Newcastle Welcome To make your stay as comfortable as possible we have brought together useful information about our hospice in this folder. Please let us know if you think we should

More information

Argyle House. Countrywide Care Homes (2) Limited. Overall rating for this service. Inspection report. Ratings. Good

Argyle House. Countrywide Care Homes (2) Limited. Overall rating for this service. Inspection report. Ratings. Good Countrywide Care Homes (2) Limited Argyle House Inspection report The Avenue Dallington Northampton Northamptonshire NN5 7AJ Tel: 01604589089 Date of inspection visit: 28 June 2016 29 June 2016 Date of

More information

Welcome to 17A and 17B at Princess Margaret Cancer Centre

Welcome to 17A and 17B at Princess Margaret Cancer Centre Welcome to 17A and 17B at Princess Margaret Cancer Centre For patients, families and visitors Read this pamphlet to learn more about: unit policies on 17A and 17B health care professions who are part of

More information

Case Management in Home Care Packages. Anna Millicer Project Officer National Consumer Education Strategy May 16, 2016

Case Management in Home Care Packages. Anna Millicer Project Officer National Consumer Education Strategy May 16, 2016 Case Management in Home Care Packages Anna Millicer Project Officer National Consumer Education Strategy May 16, 2016 Becoming an Approved Provider: A Whole New World There are known knowns. These are

More information