Deliver gold standard neonatal and pediatric death bereavement care Resolve Through Sharing (RTS) Bereavement Training will help you

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1 Deliver gold standard neonatal and pediatric death bereavement care Resolve Through Sharing (RTS) Bereavement Training will help you ACQUIRE the unique skill set needed to provide excellence in bereavement care LEARN evidence-based best practices in bereavement care. GAIN in-depth understanding of the long-term impact of dying and death John Muir Medical Center, Walnut Creek, CA October 4 6, 2017

Resolve Through Sharing October 4 5, 2017 Bereavement Training: Neonatal and Pediatric Death Training focus Infant and child death, including prematurity, serious illness, trauma, complex medical

2 Resolve Through Sharing October 4 5, 2017 Bereavement Training: Neonatal and Pediatric Death Training focus Infant and child death, including prematurity, serious illness, trauma, complex medical conditions, suicide, and abuse Course Description Are you interested in providing the best care possible when a newborn or older child dies? Our relationship-based approach to neonatal and pediatric bereavement care will help develop or enhance your knowledge, level of skill, and personal awareness for providing bereavement care. Return on Investment Incomparable value of providing the best care possible Improved staff confidence and competence Staff retention Patient satisfaction and loyalty (patient returns for future healthcare) Increase in charitable gifts The purpose for Bereavement Training: Neonatal and Pediatric Death is to provide a relational standard of care for those who provide knowledge, support, and compassion to bereaved patients and families including neonatal through pediatric death. This blended learning course with two days of classroom training and additional online learning provides you with a rich educational experience that will develop or enhance your knowledge, level of skill, and personal awareness for providing bereavement care when a newborn baby or older child dies. Objectives List three relationship strategies that foster connection. Discuss one theoretical framework that enhances understanding of neonatal and pediatric bereavement Define the purpose of an interprofessional team when caring for those who have experienced the death of a neonate or older child. Describe the professional s role in helping parents of a dying child maintain hope. Discuss expectations that parents of dying children have of healthcare providers. List three principles of mindfulness Who should attend? Children s Hospital Staff Nurses and Techs in Neonatal Intensive Care, Pediatric Clinic/Office, Pediatric Hospital Unit, Pediatric Intensive Care, Pediatric Oncology, Palliative Care & Hospice, Public Health Pediatricians School Nurses Chaplains Social Workers Child Life Specialists Genetic Counselors Emergency Medical Services 2

3 Walnut Creek, CA SPACE IS LIMITED! REGISTER TODAY at Agenda Day 1 7:30 a.m. Sign In 8 a.m. Introductions Being in Relationship Communication Newborn Death 12 p.m. Lunch 1 p.m. Caring for the Dying Child Parental Grief Bereaved Children and Teens Ritual Creation 3 p.m. Family Panel Day 2 7:30 a.m. Sign In 8 a.m. Family Panel Debriefing Sudden, Traumatic, and Stigmatized Death Palliative and Hospice Care Spiritual Care, Hope, and Miracles 12 p.m. Lunch 1 p.m. Transitioning Relationship Care for the Caregiver Closing Ritual 3:30 p.m. Adjourn 4:30 p.m. Adjourn Pre-requirement Four online modules must be completed prior to attending the classroom segment of the training (cost included in registration fee). Framework of Grief Communicating with the Bereaved Caring for the Family Experiencing Perinatal Death Resolve Through Sharing Bereavement Training Pre-Training Module Nurses, social workers, and chaplains receive continuing education credit certificates electronically after completing the modules. Instructions for accessing the modules will be provided in your registration confirmation . 3

Resolve Through Sharing October 6, 2017 Coordinator Training (train-the-trainer) NEW Curriculum In this 1-day workshop you will learn how to provide in-services and teach RTS Bereavement Training:

You will also learn the skills you need to establish an interprofessional bereavement program and maintain bereavement care as a best practice.

Purpose The purpose of this workshop is to provide individuals trained in the concepts of RTS with knowledge and skills necessary to develop and implement a comprehensive RTS perinatal, neonatal and

Topics covered Guiding change Creating a standard of care Teaching and presenting Developing your leadership style Assuring quality outcomes Who should attend?

4 Resolve Through Sharing October 6, 2017 Coordinator Training (train-the-trainer) NEW Curriculum In this 1-day workshop you will learn how to provide in-services and teach RTS Bereavement Training: Perinatal Death, Neonatal and Pediatric Death, or Pediatric and Adult Death to staff within your healthcare system using Resolve Through Sharing resources. You will also learn the skills you need to establish an interprofessional bereavement program and maintain bereavement care as a best practice. Pre-requirement RTS Bereavement Training: Perinatal Death, Neonatal and Pediatric Death, or Pediatric and Adult Death Please Note: This pre-requirement is mandatory to attend Coordinator Training. Purpose The purpose of this workshop is to provide individuals trained in the concepts of RTS with knowledge and skills necessary to develop and implement a comprehensive RTS perinatal, neonatal and pediatric, or pediatric and adult bereavement program. Topics covered Guiding change Creating a standard of care Teaching and presenting Developing your leadership style Assuring quality outcomes Who should attend? Anyone who has completed an RTS Bereavement Training and would like to: Develop and coordinate a bereavement program in their facility Expand and enhance an existing bereavement program in their facility Teach RTS in their facility Agenda 8 a.m. Introductions Defining your role Goals for the day Section 1 2 Hour House Study Guide discussion Diffusion of innovation Defining your project Guiding change 12:00 p.m. Lunch Section 2 Teaching and presenting Learning styles inventory Adult learners P-O-P Implementing education Developing your leadership style 3:30 Closing Video and ritual Systems thinking Creating a standard of care Developing a bereavement committee Plan the plan Keeping your program VITAL Surveys and evaluations Assuring quality outcomes Creating a functional work environment Already attended RTS Coordinator Training? Audit the course to refresh the knowledge and skills you learned when you previously attended. Whether you are starting a program, rekindling a previous one, or continuing to keep a strong program on the right track, consider auditing. 4

Walnut Creek, CA REGISTER at www.rtsregistration.org SPACE IS LIMITED! About the Faculty Dana H. Brantley, (ret.

Dana has 20 years of RTS experience as coordinator and educator. She joined the Resolve Through Sharing National Faculty in January 2007.

She provided care for labor and delivery, postpartum, nursery, pediatrics, inpatient and outpatient pediatrics, obstetrics and gynecology, and immunization clinics.

5 Walnut Creek, CA REGISTER at SPACE IS LIMITED! About the Faculty Dana H. Brantley, (ret.) Lt Col, RNC, BSN, MA, CLNC, CT National Faculty, Resolve Through Sharing Owner, DB Genealogical Services, Roseburg, OR Oregon Trail Council Boy Scouts of America, Lead Health Officer, Eugene, OR Dana has 20 years of RTS experience as coordinator and educator. She joined the Resolve Through Sharing National Faculty in January Dana brings 30 years of experience including service as a United States Air Force (USAF) officer. She provided care for labor and delivery, postpartum, nursery, pediatrics, inpatient and outpatient pediatrics, obstetrics and gynecology, and immunization clinics. She also commanded the largest USAF medical/nursing training squadron in the US and abroad. After military service, Dana was the director of Mercy Hospital s inpatient labor and delivery, neonatal ICU and postpartum unit, and she led and pioneered the Umpqua Community College s nursing simulation lab obstetrics and gynecology/pediatric scenarios and nursing instruction. Dana is certified through the Association of Death Education and Counseling and maintains her Advanced Chief Nurse Executive Certificate and Research Genealogical Certificate from Boston University. Education Credit Darryl Owens, MDiv., BCC, CT, CPLC Womens Services Chaplain and Bereavement Counselor Department of Pastoral Care, UNC Hospital Chapel Hill, NC Darryl received his Bachelor of Arts in Industrial Relations from the University of North Carolina (UNC) at Chapel Hill and his Masters of Divinity from Duke University. After graduating, he served as a clinical chaplain at Central Prison in Raleigh. In 2001, Darryl took on his current role as a women s services chaplain and grief counselor at UNC Hospitals where he provides pastoral care services and grief counseling to patients, families, and staff cared for by NC Women s Hospital. Additionally, he manages the perinatal bereavement program, serves on the hospital bereavement team, and co-facilitates community bereavement support groups. Darryl is certified as a clinical chaplain through the Association for Professional Chaplains and is a former president of the organization. He is also certified in thanatology through the Association for Death Education and Counseling and in perinatal loss care through the National Board for Certification of Hospice and Palliative Nurses. Nursing contact hours Nursing contact hours Gundersen Lutheran Medical Center, Inc., is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center s Commission on Accreditation. Resolve Through Sharing (RTS) Bereavement Training: Neonatal and Pediatric Death provides contact hours. Resolve Through Sharing Coordinator Training provides 7 contact hours. The three online modules provide 1 contact hour each. California Provider (Gundersen Lutheran Bereavement and Advance Care Planning Services) approved by the California Board of Registered Nursing, provider #12245, for contact hours for Resolve Through Sharing (RTS) Bereavement Training: Neonatal and Pediatric Death, 7 contact hours for Resolve Through Sharing (RTS) Coordinator Training, and 1 contact hour each for the three online modules. Social work continuing education hours Gundersen Lutheran Medical Center, Inc., provider #1089, is approved as a provider for continuing education by the Association of Social Work Boards. aswb.org. ASWB Approval period: Nov. 15, 2015 Nov Gundersen Lutheran Medical Center, Inc., maintains responsibility for the program. Licensed social workers should contact their regulatory board to determine course approval. Social workers will receive continuing education hours by participating in Resolve Through Sharing Bereavement Training: Neonatal and Pediatric Death and 7 continuing education hours by participating in Resolve Through Sharing (RTS) Coordinator Training. The three online modules provide 1 continuing education hour each. Other credits Bereavement Services is a provider for the National Association for Catholic Chaplains. These programs provide 15.3 contact hours for Resolve Through Sharing (RTS) Bereavement Training: Neonatal and Pediatric Death, 8.4 contact hours for Resolve Through Sharing (RTS) Coordinator Training, and 1.2 contact hours for each of the three online modules. Other disciplines will receive a certificate of attendance. To receive contact/continuing education (CE) hours, nurses, social workers and chaplains must be present for each full day of training (no partial credit will be given). Completed evaluation is required for contact/ CE hours. Contact/CE certificate for classroom portion given onsite. Contact/CE certificates for online courses awarded upon completion of each module. To receive contact/continuing education (CE) hours, nurses, social workers and chaplains must be present for each full day of training (no partial credit will be given). Completed evaluation is required for contact/ CE hours. Contact/CE certificate for classroom portion given onsite. Contact/CE certificates for online courses awarded upon completion of each module. Planning committee Rana Limbo, PhD, RN, CPLC, FAAN; Jill Wilke, MS, RN, CPLC; Heather Silver, LCSW-C, CPLC; and Darryl Owens, MDiv., BCC, CT, CPLC ADEC recognition Resolve Through Sharing (RTS) Bereavement Training: Perinatal Death is recognized by the Association for Death Education and Counseling to meet the thanatology-related contact hours to be Certified in Thanatology: Death, Dying and Bereavement. Speakers and planners have an employment relationship with Gundersen Lutheran Medical Foundation, Inc. We are a provider of the program, but we do not endorse any commercial products in conjunction with this program. Off label use of any products will not be discussed. Speakers vary due to program locations. Speaker credentials are available upon request. 5

Conference sponsor, training location, and lodging John Muir Medical Center, Walnut Creek, is a 554-licensed bed hospital that is designated as the only trauma center for Contra Costa

Areas of specialty include high- and low-risk obstetrics, pediatrics, orthopedics, rehabilitation, neurosciences, cardiac, emergency, trauma and cancer care.

Main Street Walnut Creek, CA 94597 (925) 932-3332 Courtyard by Marriott Pleasant Hill 2250 Contra Costa Blvd Pleasant Hill, CA 94523 (925) 691-1444 We bring our training to you!

Find out more about bringing our training programs to your facility at rts@gundersenhealth.org.

6 Conference sponsor, training location, and lodging John Muir Medical Center, Walnut Creek, is a 554-licensed bed hospital that is designated as the only trauma center for Contra Costa County and portions of Solano County. U.S. News and World Report has recognized the medical center as a premier healthcare provider in the region, state, and nation for eight consecutive years. Areas of specialty include high- and low-risk obstetrics, pediatrics, orthopedics, rehabilitation, neurosciences, cardiac, emergency, trauma and cancer care. Location John Muir Medical Center Vista Café Space 1st Floor 1601 Ygnacio Valley Rd Walnut Creek Lodging in the area Holiday Inn Express 2730 N. Main Street Walnut Creek, CA (925) Courtyard by Marriott Pleasant Hill 2250 Contra Costa Blvd Pleasant Hill, CA (925) We bring our training to you! We would be happy to consult with you regarding the bereavement training needs of your organization. Find out more about bringing our training programs to your facility at rts@gundersenhealth.org Training schedule Pediatric Death Training and RTS Coordinator Training Location Gundersen Health System La Crosse, WI Valley Medical Center Renton, WA Date August 7 9 October Pediatric and Adult Death and RTS Coordinator Training Location Gundersen Health System La Crosse, WI Date August 7 9 Course planning is ongoing. Please check our website frequently for the most current schedule. 6

TAKE ADVANTAGE OF GROUP DISCOUNT REGISTER at www.rtsregistration.

those who have previously attended Coordinator Training $275 Group Discount (3 or more) $100 off per bereavement training registration WITH DISCOUNT CODE NOTE: You MUST obtain the group discount code

7 TAKE ADVANTAGE OF GROUP DISCOUNT REGISTER at Registration Fees Neonatal and Pediatric Death Training $550 RTS Coordinator Training $450 Neonatal and Pediatric and Coordinator Traing $950 RTS Coordinator Training Audit (available only to those who have previously attended Coordinator Training $275 Group Discount (3 or more) $100 off per bereavement training registration WITH DISCOUNT CODE NOTE: You MUST obtain the group discount code PRIOR to registering to receive the discount. with the names of those in your group to receive the code. The code MUST be applied during the registration process. Fees include online modules, instruction, resource manual, certificate of completion, continuing education credit, lunch, and refreshments. Payment: Registration fee payment can be paid by Visa, MasterCard, American Express, or Discover Card. Transfers: Registrations can be transferred to a different conference location for a $25 administrative fee. Cancellation policy: We offer a refund minus a $75 administrative fee for each cancelled registration. We do not offer refunds if you fail to notify us prior to the conference you cannot attend. Accommodations: If you have questions or concerns about this course or require assistance or accommodations, please contact rts@gundersenhealth.org In accordance with the Americans with Disabilities Act, Gundersen Medical Foundation seeks to make this conference accessible to all. If you have a disability that might require special accommodations, please your needs to rts@gundersenhealth.org Contact us: If you have questions or grievances, please contact us at (608) or (800) , ext * For the most current registration policies, visit our website, 7

Gundersen Medical Foundation 1900 South Avenue, AVS-003 La Crosse, WI 54601 berservs@gundersenhealth.

pediatric and adult death training. www.resolvethroughsharing.org Join the 50,000+ who have attended RTS Training!

families during a most difficult time in their lives.

communication during end of life care for our patients.

8 Gundersen Medical Foundation 1900 South Avenue, AVS-003 La Crosse, WI No returns requested Check out other locations and dates for RTS perinatal, neonatal and pediatric, and pediatric and adult death training. Join the 50,000+ who have attended RTS Training! - Overall, an excellent and detailed training; all information provided is conducive to better serving our families during a most difficult time in their lives. Thank you so much for showing so much kindness and understanding with all of the questions asked. - I enjoy the course. I believe this training gave my colleagues and I the impactful insight to change how we deliver compassionate communication during end of life care for our patients. I was impressed with the speakers and enjoyed their leadership RTS Bereavement Training: Perinatal Death, RTS Bereavement Training: Neonatal and Pediatric Death; RTS Bereavement Training: Pediatric and Adult Death, and RTS Coordinator Training help you comply with The Joint Commission standards for end-of-life care (PC ) and other regulatory standards.

A baby dies... are you prepared?

Deliver Gold Standard Bereavement Care A baby dies... are you prepared? Resolve Through Sharing (RTS) Bereavement Training will help you ACQUIRE the unique skill set needed to provide excellence in bereavement