Register online and 2009 CLASS DATES SAVE $100! Albuquerque, NM April Boston, MA May 4-7 Kansas City, KS June 8-11
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1 Wonderful! Very insightful and helpful as to upcoming survey issues as well as content. Learning was facilitated with the presentations, instructor made it so interesting, good communication skills, small group. Rennie Etheridge, Independent Consultant, Macon, GA Register online and SAVE $100! 2009 CLASS DATES Albuquerque, NM April Boston, MA May 4-7 Kansas City, KS June 8-11 For information, call 877/ or visit
2 Boot Camp benefits UNIQUE FEATURES OF THE HIGHLY RATED SURVEY Prep BOOT CAMP Long-Term Care VERSION HCPro s Survey Prep Boot Camp is the most comprehensive survey program available today designed to encompass not only the rules and regulations, but to link the pieces together and assist with process improvement. Custom-Designed Course Materials All course materials were custom-developed by HCPro, Inc., specifically for the intensive learning format used for this course. Hands on Learning At the conclusion of each course module, participants complete a set of exercises or roleplaying scenarios designed to ensure that they understand the concepts and know how to apply them to real-world situations. Live Instruction All classes are taught by an experienced, live instructor. No computer-based instruction or videotapes are used. Small Class Size The number of course participants is limited in order to retain a low participant-teacher ratio. This also allows us to provide individual instruction, as needed, when course participants find a topic to be particularly challenging. Register online and SAVE $100! Participant-Driven All participants are asked to complete an evaluation at the conclusion of the course. We carefully review the evaluations for each course and regularly enhance the program based on the evaluations. Focus on the actual rules This course focuses on learning how to find and apply CMS rules and guidelines to ensure survey compliance as well as improvement or maintenance of your Five-Star Nursing Home Rating. Need more information? Call 877/ or visit Excellent class, very informative. Diane is an excellent faculty. I ve learned so much from this class. The knowledge that I learned from this class will definitely help me understand the regulations and bring up our facility to higher stands. Sherry Hua, RNC, MSN, Hazel Hawkins Memorial Hospital, Hollister, CA
3 2009 Dates and Locations Location Albuquerque, NM Holiday Inn Express Albuquerque Midtown 2500 Menaul Boulevard, NE Albuquerque, NM / Room Rate: $89/night; Room Rate Cutoff: April 6 Woburn (Boston), MA Marriott Courtyard Woburn/Boston North 700 Unicorn Park Drive Woburn, MA / Room Rate: $109/night; Room Rate Cutoff: April 6 Overland Park (Kansas City), KS Hilton Garden Inn Overland Park 5800 College Boulevard Overland Park, KS / Room Rate: $139/night; Room Rate Cutoff: May 17 Class Dates April May 4 7 June 8 11 Class times: 8:30 am 5:00 pm Monday Thursday. Special room rates are available! Limited availability register early! For more dates and locations, please visit Hotel Reservations We have negotiated a special rate for a limited number of rooms at each course location. Please note that the room block may sell out before the listed cutoff date, at which time the special rate may no longer be available. Please call the hotel directly to determine availability and to make your reservation. Be sure to identify yourself as a participant of in HCPro s Survey Prep Boot Camp Long-Term Care Version program and register early to receive the discounted rate! BRING A BOOT CAMP TO YOUR FACILITY In addition to our open registration classes, we also offer the Survey Prep Boot Camp Long-Term Care Version as an on-site program (with a substantial discount) for organizations that have a number of employees who need training. To explore the possibility of hosting a Survey Prep Boot Camp Long-Term Care Version, or to discuss other training programs, please contact us at 877/ or visit our Web site,
4 Boot Camp at a glance What is the Survey Prep Boot Camp Long-Term Care Version? Survey Prep Boot Camp Long-Term Care Version is an intensive, four-day course outlining how to prepare and master the nursing home survey process with either traditional or QIS methodology. Staying compliant with new and upcoming F-Tags, strategies for coping with surveyors and survey teams while they are in your building, and minimizing and fighting deficiencies under the current regulatory environment are all covered in the four-day program. CMS has stepped up its survey efforts for The agency has: d Implemented a 5-Star nursing home ratings system for consumers d Identified a list of 25% of all nursing homes for improvement in either pressure ulcers and/or retraints under the QIO 9th SOW d Plans to implement MDS 3.0 later this year approximately 24% of survey is based on MDS data d F-Tag updates will continue Another key CMS push for 2009 is the continued transition to the Quality Indicator Survey (QIS) process. QIS uses an objective and very structured approach to the survey process with computer software. The computer analyzes the MDS coding and over 100 quality relationships and then pinpoints areas for surveyors to focus on ahead of time. Surveyors are now freed up to spend more time observing care delivery and will leave no stone unturned when it comes to citing deficiencies. The Survey Prep Boot Camp Long-Term Care Version will prepare nursing home professionals for all these survey challenges, providing an in-depth understanding of all recent and upcoming F-tag and survey changes, plus the tools and resources necessary to ensure that a facility is survey-ready all year round. Register online and SAVE $100! HOST A BOOT CAMP If you have a group to train, let us come to you! Hosting a Boot Camp is easy and cost-effective. Eliminate travel costs and enjoy a group discount while ensuring your staff is up to date on the latest rules and guidelines. Call 877/ for more information.
5 Course Agenda Please visit for a detailed listing of course topics. Module 1: Overview of OBRA 87 and How It Began the Current Era of Nursing Home Regulation Module 2: Types of Surveys Module 3: The Survey Process Module 4: What is a Quality Indicator Survey (QIS)? Module 5: Off-site Survey Preparation Task, or How Are Surveyors Armed when They Arrive at Your Facility? Module 6: Comprehensive Care Review Including Observations, Interviews, and a Record Review. Module 7: Focus on F-Tags Module 8: Responding to Citations, Immediate Jeopardy Module 9: Mock Survey, or Making Sure Your Facility Is Survey-Ready Module 10: Life Safety Code and Disaster Planning Module 11: CQI and the Five-Star Nursing Home Ratings For dates and locations of other upcoming Survey Prep Boot Camp classes, visit and click on Survey Prep Boot Camp Long-Term Care Version. Need more information? Call 877/ or visit
6 Boot Camp information Registration Fees The total course fee is $1,299, which includes all HCPro, Inc., course materials. Upon receipt of this form and your course fee, we will send confirmation of your registration, including hotel information and information about any manuals/texts required for class (this information is also available on our Web site, We recommend against making travel arrangements until after we have confirmed your course registration. Registrations are accepted in the order they are received. Classes sometimes sell out before the registration deadline. The registration fees for our courses are subject to change. Check or call 877/ for our current course fees. We update this form whenever any course fee is changed. In the event that we receive a registration using an out-of-date form, we will contact you before processing your payment. Cancellation policy All cancellations must be made in writing. Cancellations received within 3 days of the date HCPro, Inc., receives the registration are eligible for a full refund. Written cancellations received between 4 days after the date HCPro, Inc., receives the registration and 15 days prior to the first day of class are eligible for a refund, less a $200 cancellation fee. Written cancellations received 14 days prior to the first day of class or later are not eligible for a refund, but are eligible for a payment transfer (i.e., credit) to another Boot Camp (less a $200 transfer fee). The credit is valid for up to 12 months from the date of the cancelled class. Participants who do not cancel in writing will be considered as no shows and are not eligible for refunds/credits. Class Times All classes run from 8:30 AM until 5:00 PM each day. Required coding manuals None. HCPro will supply the latest version of the QIS manual on CD-ROM to participants. Hotel Reservations We have negotiated a special room rate for a limited number of rooms at each of the hotels where the course is being held. The special room rate is listed in this flyer under each hotel. Please call the hotel directly to make a room reservation. Be sure to identify yourself as a participant of HCPro, Inc. s Boot Camp program. Please note that the room block may sell out before the listed cutoff date, at which time the special room rate may no longer be available. Please contact the hotel to determine room availability and rates, and please be sure to make your reservation as soon as possible. Continuing Education credits Please visit us at for complete information about continuing education credits. Survey Prep Boot Camp Long-Term Care Version offers continuing education credits from the following organizations: American Nurses Credentialing Center (ANCC) California Board of Registered Nursing National Continuing Education Review Service (NCERS) of the National Association of Boards of Examiners for Nursing Home Administrators (NAB) Accreditation Council for Continuing Medical Education (ACCME) Who Should Attend SNF administrators, directors of nursing, executive directors, CEOs, owners, staff developers, charge nurses, MDS coordinators, and anyone else at your facility who is deeply involved in the survey process. Course Prerequisites Because of the fast-paced nature of this course, it is recommended, although not required, that participants have a working knowledge of the long-term care state survey process. This course is taught on a basic to intermediate level. Need more information? Call 877/ or visit
7 instructors Diane L. Brown, regulatory specialist at HCPro, is a long-term care educator, consultant, editor, and author with over 25 year s operational experience in healthcare. Diane serves as the lead instructor for HCPro s Survey Prep Boot Camp Long-Term Care Version. Diane is a nationally recognized leader in helping post acute care facilities thrive as they contend with tighter funding, new reimbursement methodologies, and fewer resources. She recently authored The Skilled Services Troubleshooter and The QM/QI Troubleshooter, contributed to Accident Prevention and Resident Supervision for HCPro and co-authored and published Quick Guide to Documentation for Post Acute Care. She lectures frequently, on MDS, survey, PPS, documentation, reimbursement, Medicare, among other healthcare issues. She has also served on the board of directors of NASPAC and the Advisory Board of Contemporary Long-Term Care Magazine. FROSINI RUBERTINO, RN, CRnaC, C-NE, CDONA/LTC is a registered nurse with over 30 years of experience in the healthcare industry. Former president of an Ohio-based long-term care consulting and education firm, and a former member of the Arkansas Healthcare Association s Education Committee, she is currently a clinical services consultant for an Arkansas-based clinical consultant group. Ms. Rubertino received her Executive Management Certificate from the Weatherhead School of Management at Case Western Reserve University and her Continuous Process Improvement training in Cleveland, Ohio. As an HCPro faculty member, she brings her experience in risk management, Medicare and regulatory compliance, clinical systems and education into the classroom for this program. Biographical information for HCPro s other instructors is available on our Web site. To find out which instructor is scheduled to teach a particular class, please contact us at 877/ or visit Faculty Disclosure Statement: HCPro, Inc., has confirmed that none of the faculty/presenters or contributors have any relevant financial relationships to disclose related to the content of this educational activity. What your Peers have to SAy... This was a very well designed course and Diane is an excellent instructor. I will definitely recommend it to others. Mary Malone, JD Hancock, Daniel, Johnson & Nagle, P.C. Excellent! Information was extremely relevant and in practical format. The instructor was very informative and kept my attention each day. I am truly amazed at the depth of her knowledge and the ease with which she imparts it. Valerie Bingham, Administrator, Timberlake Healthcare
8 2009 Course Registration Form contact person name Course Location Course Dates Name Nickname Organization Title Address City State ZIP Address 200 Hoods Lane Marblehead, MA Register online and SAVE $100! Please enter the source code on your address label when checking out. Phone name of registrant (if different from contact) Name Organization Nickname Title Payment Type A check for my $1,299** course fee is enclosed (make payable to HCPro, Inc.) Charge my $1,299** course fee to (circle one): Visa MasterCard American Express Discover Name on Card: Signature: Cardholder Street Address: ZIP: Card Number: Exp. Date: HCPro, Inc., 200 Hoods Lane, Marblehead, MA tel: 877/ f a x: 800/ w e b : Upon receipt of this form and your course fee, we will send confirmation of your registration, including hotel information, and information about any manuals/texts required for the Survey Prep Boot Camp Long-Term Care Version. All cancellations must be made in writing. Cancellations received within three days of the date HCPro, Inc., receives the registration are eligible for a full refund. Written cancellations received between four days after the date HCPro, Inc., receives the registration and 15 days prior to the first day of class are eligible for a refund, less a $200 cancellation fee. Written cancellations received 14 days prior to the first day of class are not eligible for a refund but are eligible for payment transfer (credit) to another Certified Coder Boot Camp or Medicare Boot Camp (less a $200 transfer fee). The credit is valid for up to 6 months from the date of the canceled class. Participant(s) who do not cancel in writing will be considered as no shows and will not be eligible for refunds/credits. We recommend against making travel arrangements until after we have confirmed your course registration. Registrations are accepted in the order received. Classes sometimes sell out before the registration deadline. **The registration fees for our courses are subject to change. Check or call 877/ for our current course fees. We update this form whenever any course fee is changed. In the event that we receive a registration using an out-of-date form, we will contact you before processing your payment. MT78174
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