PROJECT HOSPITALITY JOB OPENINGS

Transcription

1 Apartment Aide 9am 5pm Residential Services HUD BA/BS or some college and experience with home finding, lease negations and facility management required Outreach to realtors/brokers and landlords to conduct apartment searches. Assist with effective management of properties. Handle all stages of lease negotiations with realtors/brokers and landlords. Coordinate permanent housing search for clients and develop and maintain housing database. Keep records on each individual client. Document and report all issues to supervisor. Update records/files to ensure quality assurance. Experience in social service environment and/or with homeless population preferred. Must have excellent communication skills, both orally and in writing, with individuals and groups regarding complex and sensitive issues. Need to establish workload priorities and balance diverse duties. Behavioral Health Specialist 9am 5pm Wellness/ Recovery HCBS BA in Social Work, Psychology or Social Services Responsible for providing health & community behavioral services in the client preferred location. Engage clients using evidence base methods. Assist in creating service plans and assessments. Assist participants in articulating goals for recovery through face to face contact. Escort clients to care services as needed. Educate client in ADL, budgeting, medication management and other recovery & wellness areas. 2 years experience in social services required. Ability to work flexible hours daily and weekly. Ability to navigate Microsoft Office, electronic medical records and agency database.

2 Care Coordinator 9am 5pm Transitional Services Health Homes Bachelors Degree in Psychology or other related health/human services field Responsible for the integration of medical, specialized and behavioral health services in addition to social support services. Perform periodic assessment of a member s medical, mental health and substance abuse needs as well as compliance with recommended treatments. Work in partnership to develop an Individualized Care Plan (ICP) with the member, the member s family and/or caregivers in addition to other service providers. Track all specialty medical, behavioral, and support service referrals made for patient using HIT provided. Assure that members have access to, engage in and retain needed services as defined in the members ICM. This includes acute medical care, primary medical care, preventative medical care services, home health care, chemical dependency services, behavioral health services, community social support services, housing, and state/federal entitlements. Provide outreach services to members for increased access to the above services. Respond to members information and referral questions. Reassess for continuation of health homes services every six months. Complete all required documentation on a timely basis. Meet with team on weekly basis for supervision. Must have exceptional communication skills both orally and in writing regarding complex and sensitive issues or regulations.

3 Case Manager Tuesday Saturday 10pm 6am Part time 6am 2pm or 2pm 10pm or 10pm 6am Homeless Services Outreach BA/BS Connect with homeless people living on Staten Island. Make assessments and appointment referrals including psych evaluations, TB and HIV testing, detox, etc. & complete formal assessments whenever possible. Assist clients with completion of forms for entitlements, etc. Complete psychosocial and social history when needed. Counsel Clients leading to interim, transitional and permanent placements. Complete accurate timely statistics as required by the program. Responds in a timely manner to calls from the community regarding homeless individuals in all areas of Staten Island. 3 to 5 years experience with the homeless, substance abuse, and mentally ill population needed. Excellent outreach and client engagement skills a must. Must have excellent communication skills both orally and in writing. Bilingual Spanish/English preferred. Case Manager 11am 7pm Homeless Services Hospitality House BA/BS Responsible for designing a social service plan in cooperation with new residents. Set and follow-up on long and short term client goals and objectives. Secure entitlements for clients and serves as an advocate for families in cases of conflict. Responsible for advocacy and providing assistance to clients in obtaining permanent housing. Makes referrals for additional services such as, mental health, and/or medical services. Excellent communication skills both orally and in writing.

4 Case Manager On Call (on an as needed basis) Wellness & Recovery PREP BA/BS Provides counseling and casework services to clients living with substance abuse histories in our PREP program. Meet with clients on caseload on a regular basis; Assist with client crisis; Oversee clients compliance in taking prescribed medication and maintain medication documentation; Make rounds of facility to engage clients as well as ensure client safety and document all findings in communication log; Oversee kitchen use and supervise snack and meal periods; as well as supervise client clean up; Maintain the charts of clients in accordance with OASAS and agency requirements; Participate in weekly Clinical Team Meetings. Experience working with the substance abusing population preferred, some case management experience needed. Minimum of two years experience working with the substance abusing and homeless populations. Bilingual Spanish/English preferred. Must have exceptional communication skills both orally and in writing, with individuals and groups regarding confidential and sensitive issues.

5 Case Manager 9am -5pm Housing & Support Services Scatter Site BA/BS Responsible for case managing clients in the Scatter Site Housing Program while assisting them with maintaining stable and permanent housing Design and implement individual service plans that reflect mutually agreed upon short and long term goals. Obtain and maintain all government benefits/entitlements and services for each client on caseload. Make appropriate referrals, such as, medical care, mental health services, vocational services, recreational activities, and substance abuse services. Conduct weekly home and/or office visits and hospital visits. Accompany clients to medical appointments. Manage medical and personal emergencies of assigned clients and make adjustments to care as needed. Conduct reassessments of service plans on a regular basis to ensure an ongoing awareness of the client s medical conditions and service changes needed. Maintain an accurate, confidential and current chart on all clients on caseload. Prepare monthly narrative report for assigned caseload on a timely basis. Attend regularly scheduled supervision meetings with Program Director. Experience in case management and working with HIV+ and homeless populations preferred. Excellent communication skills both orally and in writing needed.

6 Case Manager 9am 5pm Residential Services HUD BA/BS Masters Degree Preferred Oversees housing units and provides case management services to tenants within the program. Completes intakes, along with pre/post placement assessments and re-assessments, as required. Develop service plans in conjunction with team members and tenants. Meet weekly with tenants, working to develop independent living, apartment management and neighbor relation skills. Assist tenants in accessing nutritious food, as well as in obtaining and maintaining entitlements. Assist with vocational training services and job placement assistance. Provide ongoing coordination with primary care physicians, mental health and other providers. Respond to tenants requests for information and referrals. Complete required documentation on a timely basis. Meet with supervisor on a weekly basis for supervision. One year previous related experience preferred.

7 Case Manager 11am 7pm Must work one Saturday per month Transitional Services Youth Drop In BA/BS Manage and counsel clients enrolled at the Youth Drop-In Center. Assist client with their service plan through one-on-one sessions and weekly group sessions. Determine any immediate need and link clients to appropriate services. Monitor engagement in services and escort clients to appointments as needed. Case Manager will work 4 days in the office and 1-day off-site that focuses on Community Outreach/ Linkage for the Youth Drop-In Center. Provide client crisis intervention, stabilization services, and referrals to Clinicians in Youth Services or agency clinics as needed. Provide ongoing care coordination around housing, savings, health benefits, employment, education, mental health and substance abuse. Care Coordination includes making referrals for services, monitoring service utilization, case conferencing with internal/external providers and follow up. Provide weekly workshops (topics are to include school, ADL skills, budgeting, employment, health awareness, diversity, LGBTQ related topics and housing retention). Make regular entries in staff communication log according to policy/procedure and ensure proper charting of all client information is done on a timely basis. Responsible to maintain up to date documentation including intakes, service plans, weekly progress notes, savings forms, and medical documentation. Participate in scheduled supervision and all team meetings. Attend 40 hours of training per year with a focus on youth services/lgbtq. Two years of case management/crisis intervention/social services/lgbtq work experience background is needed. Knowledge regarding High School Equivalency Exam/Diploma, housing services, entitlements, and training essentials for the LGBTQ population is needed. Must have excellent communication skills, both orally and in writing, with individuals/groups regarding complex and sensitive issues.

8 Client Care Coordinator 3pm 11pm Part time 3pm 11pm On Call (on an as needed basis) Homeless Services Carpenter House HSD/GED College Preferred F-80 /Fire Safety Coordinator Cert. required within 3 months of hire Responsible for ensuring client safety, providing direct care services. Monitor self-administration of medications, engages clients on a one to one basis as needed. Monitor clients for intoxication and administer testing as directed. Assist residents with ADL skills. Oversee kitchen use and supervise meals. Maintain building safety. Experience working with the homeless, MICA, and/or substance abuse population needed. Client Care Coordinator On Call (on an as needed basis) Homeless Services Drop in Center HSD/GED College Preferred F-80 /Fire Safety Coordinator Cert. required within 3 months of hire Responsible for ensuring client safety, providing direct care services. Monitor, screen and oversee all clients entering the DIC and maintain building safety. Work closely with the Security & Clinical Staff to meet the needs of the clients. Monitor self-administration of medications, engages clients on a one to one basis as needed. Respond to mental health and medical needs. Responds to all emergencies as needed. Monitors house rules adherence by all clients. Experience working with the homeless, MICA, and/or substance abuse population needed.

9 Client Care Coordinator Part time 3pm 11pm or 11pm 7am On Call (on an as needed basis) Residential Services O Callaghan House HSD/GED College preferred F-80 /Fire Safety Coordinator Cert. required within 3 months of hire Direct care position in housing program serving persons with mental illness and substance use issues. Responsible for ensuring client safety, providing direct care services and maintaining building safety during all shift hours at our 24-hour transitional residence. Monitor self-administration of medications according to policy/procedure. Assist clients with ADL skills. Meal preparation/oversee kitchen use and supervise snack and meal periods/supervise client clean up. Oversee client activities, run socialization groups, ensure safety and security. Provide client transportation to program related activities as needed. Experience working with the homeless, MICA, and/or substance abuse population needed.

10 Client Care Coordinator Part time 11pm 7am Wellness & Recovery PREP Center HSD/GED College Preferred F-80 /Fire Safety Coordinator Cert. required within 3 months of hire Provide quality care to clients in an inpatient medically monitored withdrawal & stabilization program. Oversee the clients on the unit. Conduct hourly rounds on the unit and work closely with staff to meet the needs of the clients. Monitor clients for adherence to policy/procedures. Monitor self administration of medication according to policy/procedures. Respond to client s health/mental health needs and emergencies as needed. Observe clients for changes in condition or behavior and promptly report these changes to the program director. Communicate and interact effectively and tactfully with the clients, visitors, families, peers, and supervisors. Complete records documenting care provided or other information in keeping with department policies. Provide individualized attention, which encourages each resident's ability to maintain or attain the highest practical physical, mental, and psychosocial well-being. Attend to the individual needs of residents which may include assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion, communicating, or other needs in keeping with the individuals' care requirements. Assist in maintaining a safe, neat, and clean environment; report environmental deficiencies to the Program Director such as lighting or equipment problems.

11 Client Care Coordinator Part time 11pm 7am Housing & Support Services Short Term Housing HSD/GED College Preferred F-80 /Fire Safety Coordinator Cert. required within 3 months of hire Direct care position in housing program serving persons with HIV/AIDS who also may have mental illness and substance use issues. Responsible for ensuring client safety, providing direct care services and maintaining building safety during all shift hours at our 24-hour transitional residence. Oversee client activities and run socialization groups. Client Care Safety Coordinator Part time 3pm 11pm On Call (on an as needed basis) Residential Services Empire State Supportive Housing Initiative HSD/GED F-80 /Fire Safety Coordinator Cert. required within 3 months of hire Responsible for ensuring client safety, providing direct care services and maintaining building safety during shift hours at the site. Responsible for security and safety of the building including reporting and monitoring client activities in common areas of the building. Responsible for reporting repairs and maintenance need to building Maintenance Manager. Report all incidents using the agency incident reporting system as well as making sure all appropriate personnel are notified. Handle all emergencies; perform crisis intervention as needed, call 911 and other emergency numbers for back up as needed. Answer front desk telephone and take messages as needed. Direct visitors and handle all inquiries. Receive incoming mail and packages and distribute accordingly. CPR/AED certification preferred. NY State Security Certification preferred. Knowledge of homeless and substance abuse population preferred.

12 Clinical Supervisor 9am 5pm Flexibility required Residential Services HUD40 MSW & LMSW or LCSW Responsible for the supervision and oversight of HUD Case Management Team. Ensure all aspects of case management services are adequately & appropriately exercised and implemented. Overseas casework services performed by Case Management Supervisors and Case Managers. Collaborates with operations staff/supervisors to provide support of housing services to 40 scatter site residents/dwellings. Conduct staff meeting. Strong supervision skills required. Excellent administrative and organizational skills required. Clinical Supervisor w/optional Saturday Flexible day hours Wellness & Recovery Masters Degree LCSW & Seminar in Field Instruction (SIFI) Certification The Clinical Supervisor will oversee and sometimes, conduct the assessment process with the clients. The CS will provide supervision to the staff, including the Behavioral Health Specialists and the Peer Navigators. This supervision includes guidance and clinical support in addition to how to assess and manage other service needs that may emerge. The Clinical Supervisor is also responsible for the managerial aspects of the services which include tracking of staff time, assignments, reporting, and billing, as well as being the contact and liaison person for all referrals for services received. In addition, Project Hospitality is a strong believer in continuing education and growth in the field of social work. Each year we work closely with several Schools of Social Work and provide internship placement for our current employees and external students. The Clinical Supervisor would be responsible for providing the clinical supervision to students and employees placed in the agency and they will be the liaison between the agency and the graduate school. This would include development and submission of all plans and evaluations. Minimum of 6 months experience supervising employees and students required.

13 Family Monitor 3 pm 11pm Part time 3 days a week Wednesday 3pm 8pm 8am 5pm Homeless Services Hospitality House HSD/GED Facilitates floor meetings and resident activities. Monitors families on floor and compliance with shelter rules. Documents interactions with families. Assist in distributing donations. Assist in the intake of new families. Responds to client health, mental health and family emergencies. Computer literate, Microsoft and internet required. Experience working with homeless a plus. Kitchen Aide 7am 3pm Homeless Services Hospitality House HSD/GED DOH Food Protection Certificate required. Assist in all necessary kitchen duties Assist in preparing meals and snacks. Set-up kitchen and cafeteria for meals. Serve meals to clients and assist with cleanup. Maintain the cleanliness of the kitchen and cafeteria areas. Ensure all supplies are available for use in kitchen and cafeteria areas. Experience working in the food services industry and/or with the homeless population needed. Peer Specialist On Call (on an as needed basis) Wellness/Recovery OASAS Diversion HSD/GED Peer Recovery Certification Works with outreach team; conducting street and community opiate intervention outreach activities. Conduct and monitor client enrollment. Provide peer mentoring services; conduct groups and train clients in Narcan administration. Escort clients as needed. Connects clients to support groups and health homes. Must have 1-year recovery time and experience with outreach and substance use disorder (SUD) clients.

14 Program Assistant 9am 5pm Transitional Services Health Homes HSD/GED with at least 3 years medical office experience Bachelor s Degree preferred Performs billing reconciliation in billing data bases monthly. Enter clients into billing databases & close old clients out. Perform reviews in one billing cycle to ensure core services were provided. Includes reading notes, checking encounter type with date, check cosigner etc. Perform reviews monthly on HML submission. Review HML submission dates with encounter type and encounter reference number. Run e-pace for clients Medicaid eligibility. Approve client as per eligibility logic. Track all clients internally and save in shared drive. Update billing database weekly and report back to Sr. Director of Administration. Perform other administrative tasks as assigned by Sr. Program Director, including but not limited to photo copying, scanning, ordering stationary for program, mailing, filing etc. Coordinate with outreach supervisor regarding enrollment and outreach performance census. Organize all opt-out for the month, tracks them in database. Coordinate with retention team for all clients in outreach mode for the month. Turn clients back to enrollment whenever instructed by retention specialist. High school diploma or GED with at least 3 years medical office experience, Bachelor s Degree preferred. Extensive knowledge of Microsoft excel required. Medical billing experience is preferred. Experience working with nonprofit agency is a plus.

15 Recreation Coordinator Part time 11am-7pm Homeless Services Carpenter House HSD/GED Responsible for providing individual/group recreational activities to residents to sustain and improve their physical/psychosocial functioning. Arranging recreational programs both inside and outside of facility. Coordinate van services for all recreational activities. Supervise learning enrichment programs for adults and children. Coordinate lecture schedule as arranged by Social Services Director. Act as liaison with agencies providing recreational services. Maintain log of educational and recreational activities and attendance. Experience in a social service setting. Some experience with the homeless population preferred. Needs ability to establish workload priorities and balance diverse projects. Must have exceptional communication skills both orally and in writing with individuals and groups regarding complex and sensitive issues or regulations. Registered Nurse Part time/consultant (4 hours per week) Wellness & Recovery Wellness Center BSN and NYS RN License Provide individual and group services in an outpatient mental health clinic. Review and sign all intake health screening documents for Wellness Program. Educate clients on medical and health issues. Monitor medication and medication documentation. Review laboratory test results and record in client s record. Conduct smoking cessation session for clients. Coordinate with Medical Director and Clinical Director as needed. Document all services in electronic health records system as required.

16 Registered Nurse On Call (on an as needed basis) Wellness & Recovery PREP BSN and NYS RN License Assess clients and analyze information obtained to develop appropriate interventions. Monitor the self administration of medications and treatments to residents. Assess clients upon admission to develop interim care plan and further assess in depth to contribute to the complete care plan. Update care plans as warranted and required. Attend and participate at Plan of Care meetings as scheduled. Respond to emergencies; assess the condition of the resident and take appropriate action; notify the physician when a change in condition occurs. Maintain client clinical files; keep charts updated. Correlate accurate and complete documentation and its impact on reimbursement and federal regulations. Communicate status of residents to incoming personnel according to established procedures; communicate with physicians; transcribe, clarify, and implement physicians orders. Respite Bed Ops. Coordinator On Call (on an as needed basis) Homeless Services Respite Bed Program HSD/GED Oversees the Respite Bed program. Ensures full utilization of the respite bed program bed capacity and coordinate daily with the case management coordinator regarding any clinical issues/absentee issues of clients. Transport client to and from Project Hospitality Drop in Center and Respite Bed Shelters. Responsible for monitoring of Respite Bed sites for safety and cleanliness. Assist with meal times when necessary. Assist with other driving needs as necessary.

17 Security Officer Part time 2pm 10pm & On Call (on an as needed basis) Homeless Services Drop in Center & Hospitality House HSD/GED NYS Security Cert. Responsible for security of center. Screen, monitor and oversee all clients; Work closely with program administration and clinical supervision in the day to day treatment of clients. Directs visitors and handles all inquiries. Conduct rounds of premises, prepare reports, and notify supervisors of incidents. Handle all emergencies; perform crisis intervention as needed, calls 911 and other emergency numbers for back up as needed; try to work out stressful situations as appropriate. Report all incidents using the incidents reporting systems making sure all appropriate people are notified. Receives incoming mail and packages and gives to Admin. Assistant. On occasion will deliver packages as needed. Responsible for client, fire, and health safety. Oversee front desk and answer phones. Previous security experience required. Experience working with the homeless population preferred

18 Senior Maintenance Worker 9am 5pm With evening flexibility Residential Services HUD40 HSD/GED Oversee staff and distribute work orders as well as provide housekeeping and general maintenance activities for residence in our program. Clean all common areas on a regularly scheduled and as needed basis. Clean and prepare rooms for residents moving in or out of the facility. Perform light plumbing and electrical repairs. Make minor repairs to door locks, furniture, walls, ceilings and floors. Strip and buff all floors on a regularly scheduled basis. Arrange for garbage and trash storage and removal on a regularly scheduled basis. Keep all areas, including, but not limited to, resident rooms, common and storage areas, clean and fire safe in accordance with all regulatory requirements, codes and statutes applicable to the residence. Paint resident rooms as needed and assist the Resident Manager to establish and maintain a schedule for painting common areas. Utilize landscaping and other decorating activities with the residents and staff in a clinically appropriate manner. Remove snow and/or ice as required. Perform transportation activities as required and directed by the Resident Manager. Assist residents in acquiring and practicing appropriate housekeeping and/or maintenance skills, which will enhance their independent living skills, in collaboration with the clinical staff. 2 years previous maintenance experience, including painting and wax/stripping of floors Knowledge of HVAC, plumbing and electrical systems. Supervisory experience needed. Strong interpersonal skills required. Bilingual English/Spanish preferred. Ability to establish workload priorities.

19 Site Supervisor 9am 5pm Community Initiatives Single Stop BA/BS Responsible for overseeing daily operations of the Single Stop program and Single Stop Health Insurance Navigation program at the Project Hospitality help centers ensuring that the help centers are working toward the completion of all contract goals. Responsible for all work being recorded accurately in all program databases. Address the needs of staff & clients with Program Director. Responsible for assisting clients with public benefits screenings, enrollments, and referrals to other on-site and off-site services inclusive of health insurance navigation, legal and immigration assistance, tax preparation, sliding scale health care, financial counseling, other PH programs, and all Single Stop services. Responsible for assisting clients who are victims of domestic violence and overseeing their connection to other needed services. Ensure Single Stop and health insurance navigation staff are working toward the completion of all contract goals, and attending to staff and program needs in consultation with the Single Stop Program Director. Monitor outreach activities of staff and ensure all program activities are properly documented in program databases. Maintain partnerships with on-site and off-site providers, representing Project Hospitality at partnership meetings and trainings and supporting on-site Single Stop providers (Immigrant Justice Corp, Family Justice Center, Workforce One, Food Bank, network of other legal providers, etc). Must have 3 years of applicable experience in public benefits enrollment and working with vulnerable population such as victims of domestic violence and immigrant communities. Bi-lingual English/Spanish required. Must possess excellent communication skills, computer knowledge, and the cultural sensitivity to work with a broad range of clients.

20 Social Worker Part time 17.5 hours a week Variable days Homeless Services Breaking the Cycle MSW & LMSW Conduct formal intake interviews and make assessments and referrals as needed. Complete psycho-socials and social history when applicable. Counsel clients and maintain complete, accurate and up to date case notes and logs. Engage and assess homeless clients. Assist clients in completing entitlement forms as needed. Make referrals for various services, such as, food, clothing, bathing, psychiatric evaluations, medical evaluations, TB and HIV testing. Make referrals to other service areas within Project Hospitality. Participate in weekly supervision, weekly staff meetings and on-going case conferences. Transport clients to appropriate referral sites when necessary. Two years experience working with the mentally ill, homeless populations and substance abuse preferred. Experience coordinating educational workshops. Strong leadership qualities needed. Some supervisory experience required. Knowledge of DSM IV preferred. Bilingual Spanish/English preferred. Excellent written and verbal communication skills needed.

21 Therapist Fee for Service Available to work Week Days and Day Hours preferred Geriatric Mental Health Initiative Masters Degree & LMSW or LMHC Provide counseling to geriatric population with co-occurring disorders. 2 years counseling experience. Must be knowledgeable of evidence based practices, recovery oriented and theoretical concepts of trauma informed care approach. Able to work with a multidisciplinary team. Must have excellent documentation skills and use of EHR. Knowledge of Medicaid billing. Ability to work in a fast paced environment required. Vocational Counselor Monday - Friday 9am 5pm With evening flexibility Residential Services HUD40 BA/BS in pertinent field Responsible for vocational/educational assessments and the development and implementation of ongoing employment and educational readiness program for clients of the program. Experience with homeless population & counseling groups & individuals. Excellent organizational skills and communication skills both orally and in writing. Must be able to establish workload priorities and balance diverse projects.

22 Youth Worker 8am 4pm pm 12am am 8am On Call (on an as needed basis) Transitional Services TIL HSD/GED Some College preferred F-80 /Fire Safety Coordinator Cert. required within 3 months of hire Engage and counsel clients staying in the Transitional Living Program. Make security round of building and document all findings. Provide client intervention and stabilization services. Determine any immediate need and link clients to appropriate services. Meal preparation/oversee kitchen use and supervise snack and meal periods/ supervise client clean up. Assist client in developing independent living skills through one-on-one and weekly independent living group sessions. Make regular entries in staff communication log according to policy/procedure. Ensure proper charting of all client information on a timely basis. Participate in weekly supervision and all team meetings. Experience working with homeless youth. All open jobs require the physical ability to perform the essential job functions. In addition, the employee shall perform the duties as required to meet the needs of the program/agency and the clients we serve. The agency reserves the right to review and change job duties and responsibilities acs the need arises. 01/29/18