2016 Ohio Nonprofit Compensation & Benefit Survey

Transcription

1 2016 Ohio Nonprofit Compensation & Benefit Survey Index of Positions and Job Descriptions EXECUTIVE Executive Director Chief Operating Officer Assistant Executive Director (Associate/Executive Vice President) Branch Manager (Branch Director, Site Manager) Casework Services Director (Professional Services Director) Client/Business Development Director Development Director (Fundraising Director) Finance Manager (Controller, Fiscal Coordinator, Business Manager) Personnel Director (Human Resource Manager) Program Director (Program Manager) Degree Program Director (Program Manager) No Degree Director of Quality Improvement Special Events Director/Coordinator OTHER PROFESSIONALS Accountant Attorney Casework/Clinical Supervisor Certified Chemical Dependency Counselor I/Educator Certified Chemical Dependency Counselor II/Group Facilitator Certified Chemical Dependency Counselor III/Substance Abuse Counselor Communications Manager (Public Relations, Public Affairs Director, Marketing Director) Community Educator Community Organizer/Facilitator Data Processing Manager/MIS Manager Dietician/Nutritionist Employment Counselor (Rehabilitation, Vocational Counselor) Employment Specialist (Job Developer) Fund Development Coordinator Licensed Practical Nurse (LPN) Nurse Practitioner Physician (MD) - Family Practice or Internal Medicine Optometrist Planner (Research Analyst) Psychologist Psychologist-PhD Level Registered Nurse Social Worker/Counselor (BA Level-Licensed)(Case Worker, Case Manager) Social Worker/Counselor (BA Level-Non-Licensed)(Case Worker, Case Manager) Social Worker/Counselor (MA Level) (Senior Case Worker) Teacher (Certified) Teacher (Uncertified) Therapist (Speech, Occupational, Respiratory, or Physical Therapist) Volunteer Coordinator - Certified Volunteer Coordinator - Uncertified

2 OTHER SERVICE PROFESSIONALS Case Aide (Counselor/Rehabilitation Aide) Child Care/Youth/Adult/Resident Care Worker Grant Writer Home Health Aide/Institutional Aide (Certified) Home Health Aide/Institutional Aide (Uncertified) Homemaker School Principal Program Specialist (Activity, Recreation Specialist) Teacher Aide Program Coordinator Development Associate Job Coach SUPPORT STAFF Office Manager Administrative Assistant Bookkeeper/Accounting Clerk Clerk/Receptionist Cook Custodian/Janitor Driver - CDL Driver No CDL Executive Secretary (Clerical) Facilities Maintenance Facilities Manager Food Service Supervisor Secretary, Level I Secretary, Level II Information Technology Support Billing Clerk/Specialist Billing Supervisor E-Marketing Manager (Social Media)

3 EXECUTIVE Executive Director Serves as the chief executive officer of the agency. Reports directly to the Board of Directors. Implements agency policies developed by the Board of Directors and is responsible for the overall administration Chief Operating Officer Directs and coordinates the activities of the line and staff components of the organizational unit toward the achievement of established objectives. Is accountable for the full range of operations of the organizational unit, providing operational guidance and analyzing and appraising the effectiveness of all operations Assistant Executive Director (Associate/Executive Vice President) Serves as the Executive Director s deputy for the overall operation of the agency. Acts for the Executive Director in his/her absence and may be assigned responsibility to assist the Executive Director in the overall administration and operation of the agency activities Branch Manager (Branch Director, Site Manager) Administers a decentralized, semi-autonomous, multi-service unit of an agency, responding to the concerns of a local advisory board. Serves as agency liaison to the community and its institutions. Responsible for planning, staffing and implementing agency programs. Participates in total agency planning and governance Casework Services Director (Professional Services Director) Responsible for supervising and administering casework services of the agency which may include planning, developing and coordinating casework services with all agency activities. Offers leadership in developing casework practices, may plan and lead staff conferences in casework, and may confer with staff supervisors about casework policies. May be provided in residential or Client/Business Development Director Works in the community to secure contracts for services; maintains liaisons with community sources to ensure that clients are being referred when appropriate; educates community groups about services provided by the agency Development Director (Fundraising Director) Administers and supervises the fundraising programs of the agency, which may include solicitation of contributions, enrollment of members, writing of proposals, and management of direct mail and special events Finance Manager (Controller, Fiscal Coordinator, Business Manager) Directs the financial affairs of an organization, which may include preparation of financial analysis, income and expense reports, budgets and financial forecasts, and governmental reports. May arrange for outside audit of agency s accounts. May include data processing function

4 75.35 Personnel Director (Human Resource Manager) Responsible for recruiting, selecting, and hiring agency personnel. May have responsibility for administering such personnel policies as compensation, staff training and development, employee benefits, and affirmative action program Program Director (Program Manager) Degree Responsible for supervising and administering a program of the agency, which may include planning, developing and coordinating the activity of this program and it s department with other agency programs, and for supervising all paid and volunteer staff working in this program. May be provided in residential or Program Director (Program Manager) No Degree Responsible for supervising and administering a program of the agency, which may include planning, developing and coordinating the activity of this program and it s department with other agency programs, and for supervising all paid and volunteer staff working in this program. May be provided in residential or Director of Quality Improvement Directs process improvement plans for services using a team approach to problem solving. Identifies areas of enhancement and facilitates short-term improvement projects Special Events Director/Coordinator Responsible for supervising and administering all special events, which may include planning, developing and coordinating the event with other agency programs, and for supervising all paid and volunteer staff working in this program. OTHER PROFESSIONAL Accountant Prepares conventional monthly statements including balance sheets, profit and loss and subsidiary statements. Prepares work sheets, analyzes to verify accuracy, prepares monthly journal entries, monthly balance sheets, profit and loss and other analysis and statements following prescribed procedure. Performs special accounting projects Attorney Represents clients in litigation and gives legal advice concerning client s rights and obligations Casework/Clinical Supervisor Coordinates activities of and supervises staff and volunteers at the program level. Responsible for the quality of the casework in the unit and for the efficient utilization of the casework staff. May be provided in residential or

5 76.11 Certified Chemical Dependency Counselor I/Educator Provides educational information to clients/participants about alcohol and substance abuse Certified Chemical Dependency Counselor II/Group Facilitator Leads group discussions about alcohol and substance abuse; can provide limited counseling under supervision Certified Chemical Dependency Counselor III/Substance Abuse Counselor Provides group and one on one counseling with clients/participants regarding alcohol and substance abuse Communications Manager (Public Relations, Public Affairs Director, Marketing Director) Administers and supervises the public relations program of the agency, which may include the promotion of public understanding of the agency s objectives and activities through the media. Prepares material for release to media. Handles speaking engagements and other presentations. May include special events Community Educator Presents information, disseminates materials and leads group discussions with groups or individuals in areas of social concern (e.g. chronic health, substance abuse, mental illness, family life, etc.) Community Organizer/Facilitator Plans, organizes and works with community groups concerned with social problems. Stimulates, promotes and coordinates agencies, groups and individuals to meet identified needs and identify gaps in service. Activities involved may include identifying community leaders, preparing reports, managing committees, and coordinating, convening and facilitating interested groups Data Processing Manager/MIS Manager Oversees, coordinates, and directs all matters relating to an organization s hardware, software and data processing needs Dietician/Nutritionist Responsible for the evaluation and monitoring of all aspects of a food service operation, making recommendations for conformance levels to provide nutritionally adequate and quality food. Develops and evaluates menu programs and nutritional-care plans for facilities and individuals Employment Counselor (Rehabilitation, Vocational Counselor) Provides job counseling services; interviews and counsels clients; recommends use of aptitude and other psychological tests as needed; develops vocational plans; makes job referrals and follow-up. May be provided in residential or Employment Specialist (Job Developer) Trains individuals on basic skills necessary to obtain and succeed in employment. Provides coaching on job search and interview skills. May also be involved in developing job opportunities

6 76.48 Fund Development Coordinator Coordinates planning, implementation and maintenance of fund development projects. Analyzes markets, initiates and coordinates plans requiring specialized communications and marketing techniques. Provides detailed guidelines and schedules for fund development projects. Reviews project results and recommends policy changes. Contributes to the effectiveness of the organization s services to clients, through promotion of community understanding of organization s programs and objectives. Maintains frequent professional contacts with government officials, principles of voluntary funding organizations and other public and private groups. Keeps abreast of fund development initiatives and techniques through participation or leadership in professional seminars Licensed Practical Nurse (LPN) Provides nursing care under the direction of physician or registered nurse. May be provided in residential or Nurse Practitioner Provides general medical care and treatment to patients under the general direction, guidelines and instructions of a physician, to include: performing examinations and preventive health measures; orders, interprets and evaluates diagnostic tests; records findings and develops treatment plan; and prescribes and/or recommends drug and other treatments Physician (MD) - Family Practice or Internal Medicine State licensed to practice medicine. Examines adult patients to ensure proper injury care and disease prevention, diagnosis, treatment, and recovery. Requests necessary tests, and follow-up visits, and refers patients to specialists, as necessary. Requires a degree in medicine from an accredited school and is licensed to practice Optometrist Examines patient's eyes to detect vision problems, diseases, and other abnormal conditions. Prescribes eyeglasses and contact lenses, and may prescribe drugs to treat eye disorders. Requires a bachelor's degree, graduation from an accredited optometry school, and must pass clinical state board examinations Planner (Research Analyst) Provides research of planning services, including design, study implementation and analysis; may include conducting primary research; provides implications of research to be used in problem solving Psychologist A certified psychologist, dealing with diagnosis, treatment and prevention of emotional and personality disorders; administers testing; recommends corrective programs; may carry partial caseload for counseling purposes. May be provided in residential or Psychologist-PhD Level A certified psychologist, dealing with diagnosis, treatment and prevention of emotional and personality disorders; administers testing; recommends corrective programs; may carry partial caseload for counseling purposes. May be provided in residential or

7 76.75 Registered Nurse State licensed to practice. Duties may include administering prescribed medicines and drugs, caring for patients, observing and charting data in relation to patients, treating illnesses and injuries, maintaining medical records, and planning for continuity of care. May be provided in residential or Social Worker/Counselor (BA Level-Licensed)(Case Worker, Case Manager) Provides specialized counseling such as crisis intervention, legal or consumer counseling. Recommends courses of action in dealing with problems; provides client advocacy, outreach, and research development. Usually involves intake, information and referral, and support services. May be provided in residential or Social Worker/Counselor (BA Level-Non-Licensed)(Case Worker, Case Manager) Provides specialized counseling such as crisis intervention, legal or consumer counseling. Recommends courses of action in dealing with problems; provides client advocacy, outreach, and research development. Usually involves intake, information and referral, and support services. May be provided in residential or Social Worker/Counselor (MA Level) (Senior Case Worker) Counsels individuals, families or groups having problems affecting life adjustments. Provides on-going support to client and may supervise students and other social work staff. May be provided in residential or Teacher (Certified) Responsible for education of students, both child and adult at elementary or secondary levels, in public or private setting. Prepares course, lectures, assigns lessons, and follows curriculum guidelines set by state agencies. Maintains classroom discipline, organization and works with students and/or parents to provide a learning experience Teacher (Uncertified) Responsible for education of students, both child and adult at elementary or secondary levels, in public or private setting. Prepares course, lectures, assigns lessons, and follows curriculum guidelines set by state agencies. Maintains classroom discipline, organization and works with students and/or parents to provide a learning experience Therapist (Speech, Occupational, Respiratory, or Physical Therapist) On a one-to-one basis, works with clients with physical or mental disorders or disabilities to develop or restore functions, prevent loss of physical capacities and maintain optimum performance. May be provided in residential or Volunteer Coordinator - Certified Develops an overall plan for the use of volunteers. Responsible for recruitment, placement, orientation, training, and recognition of volunteers. May directly supervise the activities of agency volunteers Volunteer Coordinator - Uncertified Develops an overall plan for the use of volunteers. Responsible for recruitment, placement, orientation, training, and recognition of volunteers. May directly supervise the activities of agency volunteers

8 OTHER SERVICE PROFESSIONAL Case Aide (Counselor/Rehabilitation Aide) Provides case assistance under the direction of higher-level staff. Assignments typically involve routine, less complex aspects of the case. BA degree not required for this position. May be provided in residential or Child Care/Youth/Adult/Resident Care Worker Cares for children/youth/adult/residents in a care situation under the supervision of a Residence Supervisor. Provides for daily needs; instructs on health care and personal habits; plans recreational and outside activities; escorts outside of normal area(s); and performs related housekeeping, instructing, disciplining, etc. activities. May be provided in residential or Grant Writer Responsible for authoring proper, accurate and appropriate grant requests for the agency. Researches all aspects of grant requirements and prepares grant document for approval and signature of agency Executive(s) Home Health Aide/Institutional Aide (Certified) Provides personal care, which may include assistance bathing, dressing, transferring and other hands-on care Home Health Aide/Institutional Aide (Uncertified) Provides personal care, which may include assistance bathing, dressing, transferring and other hands-on care Homemaker Provides light housekeeping, which may include laundry assistance, errands, meal preparation and other assistance not requiring hands-on care School Principal Responsible for overall operation of educational facility and program offered by agency. Oversees hiring, development and direction of educational and support staffs. Reviews and monitors curriculum, educational programs and related activities. Responsible for expenditure of funds and adherence to budget considerations Program Specialist (Activity, Recreation Specialist) Organizes, promotes, develops, and supervises activities such as arts and crafts, sports, games, hobbies, music, dramatics, social recreation, physical education, camping or nutrition. May be provided in a residential or Teacher Aide Assists teachers in the performance of his/her duties. May be provided in a residential or

9 77.45 Program Coordinator Assists in the organization and development of activities such as arts and crafts, sports, games, hobbies, music, dramatics, social recreation, physical education, camping or nutrition. Oversees the administrative functions necessary for implementing and conducting programs. May be provided in a residential or Development Associate Under general supervision, works internally and externally (with the public) to perform varying levels of fund raising activities; may conduct one or more related fund raising programs Job Coach Coaches and supports individuals by teaching job tasks and skills at job sites and by providing orientation and training, assisting with job related issues and demonstrating job functions. Utilizes techniques such as modeling, verbal prompting, and visual prompting in order to teach job tasks. SUPPORT Office Manager For small organizations or offices, this position carries out all administrative functions such as accounting, human resources, payroll, office purchasing, etc Administrative Assistant Provides supervision of secretarial and clerical staff; often reports to the Executive Director or senior managers Bookkeeper/Accounting Clerk Provides bookkeeping, recordkeeping of accounts and other detailed data for the agency, under the direction of the finance manager Clerk/Receptionist Provides typing, mailing, copying and filing services to support work of professional staff and supervised clerks, when appropriate. Typically uses word processing equipment, typewriters, copiers, and other office equipment. May include greeting clients and answering telephone Cook Under the direction of food manager, prepares food and menus to serve agency and/or its clients. May be provided in residential or Custodian/Janitor Provides routine building maintenance, repair, and clean-up services. May be provided in residential or

10 78.35 Driver - CDL Drives agency vehicle to take agency personnel or clients to and from their destinations Driver No CDL Drives agency vehicle to take agency personnel or clients to and from their destinations Executive Secretary (Clerical) Performs secretarial duties for executive(s) or organization, to include: execution of administrative policies, planning meetings and conferences, screening and directing of incoming calls, reading and routing of mail, and performs other assigned clerical or administrative duties Facilities Maintenance Maintains premises by performing all general, routine and preventive maintenance functions, such as: painting, plumbing, carpentry, electrical, grounds and cleaning (other than janitorial). May drive/operate maintenance vehicle as necessary to pick up related items of dispose of waste Facilities Manager Supervises and/or coordinates the activities of workers engaged in the general routine and preventive and custodial maintenance of the structural buildings and/or grounds on the premises. Will perform all generally accepted supervisory responsibilities and be responsible for the contract of outside maintenance and repair services Food Service Supervisor Manages food service operation within a facility, to include: overseeing purchases of food stuffs, beverages and related items; directing storage, preparation and serving of food stuffs and beverages by workers; maintaining inventory records, receipts and account balances; and hiring, assigning, evaluating and firing employees involved in the food service operation Secretary, Level I Schedules appointments, answers callers, and generally relieves management personnel of clerical duties and minor business details. Works within established guidelines under general supervision Secretary, Level II Schedules appointments, answers callers, and generally relieves management personnel of clerical duties and minor business details. Requires a thorough knowledge of the agency and its procedures and the exercise of independent judgment and discretion Information Technology Support Under general supervision, performs varied MIS operations, including utilization of agency-specific software to manage donor or client databases and may have operational responsibilities in systems analysis/design, programming, computer operations and break-fix (help desk) support. This position may also be responsible for creating and maintaining a website to serve as an external communication tool

11 78.70 Billing Clerk/Specialist Reviews billing data from charge or sales slips and purchase orders to ensure amounts and account numbers are accurate. Calculates billing charges, and assigns billing numbers for tracking purposes. Prepares invoices and bills of lading. Submits invoices for supervisory approval of charges and credit terms. Usually requires 1 year general accounting experience Billing Supervisor Oversees the billing function to ensure invoicing is completed accurately and on time. Provides work direction and review for billing clerks. Manages the processing and calculation of billing costs consistent with company policy and procedure. Prepares reports of billing activity for management. Usually requires 2 to 4 years relevant experience E-Marketing Manager (Social Media) Manages and oversees the organization's electronic commerce or electronic business efforts. Heads the development and execution of marketing strategies to promote products or services directly to on-line customers or donors. Responsible for organizing and updating the organization s social media presence and ensures that the company appears in search engine results. Contributes to the design and implementation of website marketing plans. Develops and heads marketing tests and new programs