The Sixteenth Annual. Northeast. Home Health. January 16 18, 2018 The Colonnade Hotel Boston, MA

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1 The Sixteenth Annual Northeast Home Health January 16 18, 2018 The Colonnade Hotel Boston, MA

The Sixteenth Annual Northeast Home Health Superhero Headquarters Contact the Colonnade HoteL 120 Huntington

the Code NEH16A NEH16A Discounted occupancy rate of $192 per night is available if you reserve before January 2.

com Table of Contents Hotel information Page 1 Sponsor Information Page 2 Summit Website www.nehomehealthsummit.

2 The Sixteenth Annual Northeast Home Health Superhero Headquarters Contact the Colonnade HoteL 120 Huntington Avenue Boston, MA (617) Ask for the Northeast Home Health Leadership Summit Group and provide the Code NEH16A NEH16A Discounted occupancy rate of $192 per night is available if you reserve before January 2. For further information about the hotel, visit their website at Table of Contents Hotel information Page 1 Sponsor Information Page 2 Summit Website Pre-Conference Summit AGENDA SPEAKER League Registration Form Page 3 Page 4-6 Page 7-8 Page 10 Online Registration 1

EARLY REGISTRATION DISCOUNT Register for the Summit by December 15 and save! Your registration fee includes access to expert speakers, designated meals and more.

Be sure to indicate if you wish to participate in the pre-conference session and/or the group dinner for which there are additional fees. Registration fees may not be shared.

Sponsorship of the Summit Sponsorship is open to anyone who supports home care, including suppliers of home care products and services.

3 EARLY REGISTRATION DISCOUNT Register for the Summit by December 15 and save! Your registration fee includes access to expert speakers, designated meals and more. Register for the Summit simply and securely using your credit card online at You can also fax or mail in your registration form accompanying this brochure. Be sure to indicate if you wish to participate in the pre-conference session and/or the group dinner for which there are additional fees. Registration fees may not be shared. Walk-in registrations will not be accommodated. Special fees apply to vendors who are not sponsors. Sponsorship of the Summit Sponsorship is open to anyone who supports home care, including suppliers of home care products and services. Sponsors are featured on the summit website, in the conference program and in the sponsor directory provided to each attendee. Be recognized as a supporter of home health and become a Sponsor today! Visit to see who has sponsored already and to view the 2018 Sponsorship brochure outlining all the opportunities available. Please contact Ms. Billi Wilson at bwilson@hcanys.org for further information. 2

4 TUESDAY, JANUARY 16 Pre Conference The Sooth Sayers: We Have Seen the Future and We Are Here To Share 11:00 AM Conference Registration Opens 1:00-2:00 PM Spanning the Gap: Who Will Care For Us? Paul Osterman, Author Who Will Care for Us? Long-Term Care and the Long-Term Workforce This session will discuss the challenges facing America in providing home-based care, as demand explodes in the next two decades. Osterman will focus on the role of home care aides and how to attract more people into the field, expand their scope of practice, and finance these improvements no doubt a heroic task. 2:00-3:00 PM Infrared Visions on Population Health and Home Health Dr. Charles Pu, MD, FACP, CMD How do the demands on an ACO drive health care redesign, and where does home health fit into that? Where do the hurdles lie? What are the possible successes and what is holding home health back? Dr. Charles Pu will use his unique vision to connect some of these dots from his perspective as a geriatrician and as Partners Director of Population Health. 3:00 3:15 PM Break 3:15-4:15 PM Legion Work to Meet the Palliative Care Imperative Kate Lally, MD, FACP Learn how organizations can become more conversation-ready and encourage their health care providers to engage more patients in end-of-life conversations. Lally will share outcomes from a program that developed a legion of conversation nurses, which are RNs that have been trained in goals of care conversation used in their hospitals and SNFs. 4:15 PM Adjourn Enjoy the exceptional dinner experience of your choice in Boston. 3

WEDNESDAY, JANUARY 17 Day 1 SUMMIT AGENDA 8:00 AM Registration 9:00-9:15 AM Welcome to the 16th Annual Northeast Home Health Superhero Summit 9:15-10:30 AM Fear, Outrage and the Courage to Change

and adapt is essential, especially in home care. Many think that the answers can be found in empowering people, having a clearer mission, and innovating. These are all helpful.

In this creative, interactive session, the author of Rebels at Work and Be the Noodle, Lois Lane Kelly, will help us tap into our own lanes of courage, reconnect us with our professional North Stars,

Headquarters with Dynamic Dombi Bill Dombi, President, National Association for Home Care & Hospice the national front.

5 WEDNESDAY, JANUARY 17 Day 1 SUMMIT AGENDA 8:00 AM Registration 9:00-9:15 AM Welcome to the 16th Annual Northeast Home Health Superhero Summit 9:15-10:30 AM Fear, Outrage and the Courage to Change Lanes Lois Kelly, Co-Author of the best-selling book Rebels at Work: A Handbook for Leading Change from Within, Co-Founder of the Rebels at Work movement Every leader knows that the need to change and adapt is essential, especially in home care. Many think that the answers can be found in empowering people, having a clearer mission, and innovating. These are all helpful. But there s something much more fundamental: Tapping into our fear, outrage and love to propel us into acting more courageously. All meaningful change requires courage. In this creative, interactive session, the author of Rebels at Work and Be the Noodle, Lois Lane Kelly, will help us tap into our own lanes of courage, reconnect us with our professional North Stars, and create an experience where we witness a courageous act in all its messiness, humor, vulnerability and love. 10:30-10:45AM Break 10:45 AM-12:00 PM Signal Responses from D.C. Headquarters with Dynamic Dombi Bill Dombi, President, National Association for Home Care & Hospice the national front. He will highlight some of the work he and NAHC are doing to protect and support vital home care services as well as some directions that NAHC is taking to reinvent itself as an the association, with the opportunity to receive input from attendees. 12:00-1:00 PM Lunch 1:00-2:15 An Elixir for Unstoppable Innovation and Differentiation Daring David Rendall, Author, The Four Factors of Effective Leadership and The Freak Factor What can tiny houses, Spartan races, knuckleball pitchers, armless archers, Snapchat, unibrows, and Minecraft teach us about innovation and differentiation? We all know that innovation and differentiation are essential for success in our careers and our companies. But developing and implementing truly unique ideas and practices seems very difficult, and most people and organizations fail in their efforts to be more creative and distinctive. The elixir for this problem is surprisingly simple. Once you learn this singular method for finding unconventional ideas, called oppositioning, you ll dramatically improve your ability to stand out and you ll have an endless supply of original breakthroughs. You ll go from unconventional to unforgettable to unstoppable. From his operations center in Washington, where he serves as President of the National Association for Home Care & Hospice (NAHC), Bill Dombi finds himself in multiple places at once, tackling all of the critical issues facing home care providers on 4

WEDNESDAY, JANUARY 17 2:15-3:45 PM Break Out Sessions 3:45 4:00 PM Break 4:00-5:00 Social Media Shutdown #IceBucketChallenge Nancy Frates, Mother, ALS Advocate and Inspiration behind The ALS Ice

This single campaign forced Facebook to create a donate button on its website, paving the way for other groups to increase donations.

support across all social media platforms by earning the trust of consumers, partners and philanthropists.

6 WEDNESDAY, JANUARY 17 2:15-3:45 PM Break Out Sessions 3:45 4:00 PM Break 4:00-5:00 Social Media Shutdown #IceBucketChallenge Nancy Frates, Mother, ALS Advocate and Inspiration behind The ALS Ice Bucket Challenge The ALS Ice Bucket Challenge did more than just educate and raise millions for ALS; it also disrupted an entire social media platform. This single campaign forced Facebook to create a donate button on its website, paving the way for other groups to increase donations. In this session, Nancy Frates will show how her work to raise awareness about her son s illness, ALS, ended up changing the very business model for how advocacy campaigns are conducted, garnering support across all social media platforms by earning the trust of consumers, partners and philanthropists. 5:00-6:00 PM All-Star Networking Reception- The Colonnade Spring into action building your web of colleagues at our annual networking event. 6:30 PM Titanium Tonics & An Iron-Rich Feast (A.K.A Group Dinner) The Brahmin 33 Stanhope St, Boston, MA Rendezvous at this modern day Bat Cave for American cuisine & cocktails to recharge your superpowers. *There is an additional fee to attend this dinner. Please see registration form for details. 5

THURSDAY, JANUARY 18 Day 2 7:30-8:30 Power-Up Breakfast 8:30-9:45 AM Advanced Care Transformation Transformation Master Khue Nguyen, PharmD, Chief Operating Officer, Coalition to Transform Advanced

7 THURSDAY, JANUARY 18 Day 2 7:30-8:30 Power-Up Breakfast 8:30-9:45 AM Advanced Care Transformation Transformation Master Khue Nguyen, PharmD, Chief Operating Officer, Coalition to Transform Advanced Care (C-TAC) Innovations The Coalition to Transform Advanced Care (C- TAC) is dedicated to the ideal that all Americans with advanced illness, especially the sickest and most vulnerable, receive comprehensive, highquality, person- and family-centered care that is consistent with their goals and values and honors their dignity. The Coalition s newly launched Campaign to Transform Advanced Care is the largest industry leader-led movement to advance change in care delivery, payment, regulation and measurement. Nguyen will share the 8 steps to transformation, as well as how to design and implement the program at your organization. 9:45-11:15 AM The Acute Care/Home Care Dynamic Duo: What's Happening, What's Possible 11:15-11:30 AM Break 11:30AM - 12:30 PM The Crash Reel Captain America Kevin Pearce, Champion Snowboarder & Traumatic Brain Injury Survivor Champion snowboarder Kevin Pearce s epic rise, life-changing fall and inspiring road to recovery were chronicled in The Crash Reel, the acclaimed HBO documentary by Oscar-nominated director Lucy Walker. With dramatic footage from the film that brings his moving story to life, Kevin shares his stellar snowboarding career before the crash and his spiritual and physical journey to accept and overcome his traumatic brain injury. This is an unforgettable story of family, strength, determination and the triumph of the human spirit in overcoming even the greatest challenges. 12:30 PM Closing Lunch & Adjourn Even as we seek to create alignment within the care continuum, the question arises: Are we doing enough to connect and align around advocacy? We will explore this question with the leaders of our state hospital associations in a wide-ranging conversation about working more cooperatively on such issues as population health management, controlling medical costs and developing innovative and more integrated models of care. Hospital Association Panel Jeff Tieman, President and CEO of Vermont Hospital & Health Systems Steven Michaud, President of the Maine Hospital Association Kathy Bizarro-Thunberg, MBA, FACHE, Executive Vice President / Federal Relations, New Hampshire Hospital Association James Iacobellis, Senior Vice President, Government and Regulatory Affairs, Connecticut Hospital Association 6

League of Speakers! Chris Brickler is an experienced leader in driving new business growth through innovative technologies and communication platforms.

Chris has managed large business units at Verizon, British Telecom, AT&T, Guidespark and has served on the boards of a NASDAQ company and several non-profits.

Bizarro-Thunberg has been with the New Hampshire Hospital Association (NHHA) since 1985, where she currently works on federal legislative matters that affect health care and hospitals.

Kathy is a Fellow in the American College of Healthcare Executives (ACHE) and has served as President of the Northern New England Association of Healthcare Executives, ACHE Regent for the State of

He previously served as the Vice President for Law at NAHC. Dombi specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care.

including the expansion of the Medicare home health benefit in 1980, the formation of the hospice benefit in 1983, the institution of Medicare PPS for home health in 2000, and the national health

Then she helped change the world by inspiring the viral ALS Ice Bucket Challenge campaign, raising $220 million for the ALS Association and its partners.

She presently serves on Endicott s Board of Trustees and is a National Trustee for the ALS Association.

Lois Kelly creates experiences that help teams see possibilities and find the courage and resiliency to make those new ideas real.

difference, the courage to say no to what no longer works, and the determination to introduce new ideas in bold, inspiring ways.

Lally, MD, FACP, is the Director of Palliative Care at Care New England, Hospice Medical Director at the VNA of Care New England, and Clinical Assistant Professor of Medicine at the Warren Alpert

8 League of Speakers! Chris Brickler is an experienced leader in driving new business growth through innovative technologies and communication platforms. He is currently the CEO and co-founder of MyndVR, a healthcare company pioneering a new network of Virtual Reality experiences to improve the cognitive health and happiness of our aging population. Chris has managed large business units at Verizon, British Telecom, AT&T, Guidespark and has served on the boards of a NASDAQ company and several non-profits. His production group in Los Angeles, Xlantic.com, created an artistic, multi-platform video program around love and relationships that was nominated for an Emmy. Kathleen A. Bizarro-Thunberg has been with the New Hampshire Hospital Association (NHHA) since 1985, where she currently works on federal legislative matters that affect health care and hospitals. She is also responsible for state advocacy efforts, health policy development, hospital financial reporting, data management and more. Kathy is a Fellow in the American College of Healthcare Executives (ACHE) and has served as President of the Northern New England Association of Healthcare Executives, ACHE Regent for the State of New Hampshire, and as a Governor on the ACHE Board of Governors. Bill Dombi is President of the National Association for Home Care & Hospice. He previously served as the Vice President for Law at NAHC. Dombi specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care. With nearly 40 years of experience in health care law and policy, Bill Dombi has been involved in virtually all legislative and regulatory efforts affecting home care and hospice since 1975, including the expansion of the Medicare home health benefit in 1980, the formation of the hospice benefit in 1983, the institution of Medicare PPS for home health in 2000, and the national health care reform legislation in In 2012, Nancy Frates 27-year-old son Peter was diagnosed with ALS. Her family s world changed in a moment. Then she helped change the world by inspiring the viral ALS Ice Bucket Challenge campaign, raising $220 million for the ALS Association and its partners. Nancy holds a business degree from Boston College and an honorary Doctorate in Humane Studies from Endicott College. During her 14-year career at Keller Williams, Nancy was a top agent in her market. She presently serves on Endicott s Board of Trustees and is a National Trustee for the ALS Association. Her Ted Talk has been viewed over 1 million times and her speaking engagements have taken her all over the world. Lois Kelly creates experiences that help teams see possibilities and find the courage and resiliency to make those new ideas real. From many years in strategic communications and marketing for Fortune 500 companies, she s observed that most organizations don't lack great ideas, but they do lack focus on what will make a difference, the courage to say no to what no longer works, and the determination to introduce new ideas in bold, inspiring ways. Kelly is the author of the best-selling book Rebels at Work: A Handbook for Leading Change from Within and Be the Noodle: 50 Ways to Be a Courageous, Compassionate, Crazy-Good Caregiver. Kate M. Lally, MD, FACP, is the Director of Palliative Care at Care New England, Hospice Medical Director at the VNA of Care New England, and Clinical Assistant Professor of Medicine at the Warren Alpert Medical School of Brown University. Steven Michaud, President, joined the Maine Hospital Association in 1987 and became President in In this capacity, he is responsible for the overall strategic direction and management of the Association and its affiliates. James Iacobellis is the Senior Vice President of Government and Regulatory Affairs at the Connecticut Hospital Association. He is responsible for representing Connecticut s 27 notfor-profit hospitals before the Connecticut State Legislature and State Agencies. Jim also advocates on behalf of Connecticut hospitals before Connecticut s Congressional Delegation and Federal Agencies and coordinates CHA's legal and policy research on issues affecting hospitals and healthcare. Prior to joining CHA in 2000, Jim served as Counsel to the Speaker of the Connecticut House of Representatives and its Democratic caucus, Counsel to the Majority Leader, Senior Legislative Attorney for the Legislative Commissioner's Office of the Connecticut General Assembly, and Staff Attorney for the State of Connecticut Judicial Department. He has also taught Business Law as adjunct instructor at Naugatuck Valley Community and Technical College in Waterbury. 7

She led implementation of the system-wide rollout of the AIM initiative at Sutter Health that was funded in part by CMMI,spreading the program to 11 counties covering more than 10 hospitals and 5

More recently, Khue developed clinical programs for providers and payers through alternative payment models including Bundled Payments, Independence at Home and Medicare Shared Savings programs.

Paul Osterman is the Nanyang Technological University (NTU) Professor of Human Resources and Management at the M.I.T. Sloan School of Management as well as a member of the Department of Urban Planning at M.

training and employment programs. Prior to becoming a speaker, David Rendall was a leadership professor and stand-up comedian.

Rendell has a doctor of management degree in organizational leadership, as well as a graduate degree in psychology.

Satyaraji is a teacher and seeker of Truth; she is an artist, designer, and yogini.

She now teaches techniques for the art of self-transformation integrating the practical and the philosophical methods of accessing true freedom, power, and harmony in life.

Prior to joining Reflexion Health, Dr. Smith served as: the founding chief medical and science officer at the West Health Institute; president of the West Health Policy Ce

D. from Harvard Medical School. Kevin Pearce is a Champion Snowboarder & Traumatic Brain Injury Survivor.

Today Kevin Pearce is known for his contagious optimism that lifts up audiences.

9 League of Speakers! Khue Nguyen is a health care leader with extensive experience in the design and development of population health management programs, spanning chronic diseases management to advanced illness. She led implementation of the system-wide rollout of the AIM initiative at Sutter Health that was funded in part by CMMI,spreading the program to 11 counties covering more than 10 hospitals and 5 community physician networks. More recently, Khue developed clinical programs for providers and payers through alternative payment models including Bundled Payments, Independence at Home and Medicare Shared Savings programs. Khue is a co-author of CTAC s Advanced Care Report and leads the development of alternative payment model. Paul Osterman is the Nanyang Technological University (NTU) Professor of Human Resources and Management at the M.I.T. Sloan School of Management as well as a member of the Department of Urban Planning at M.I.T. His research focuses on changes in work organization within companies, career patterns and processes within firms, economic development, urban poverty, and public policy surrounding skills training and employment programs. Prior to becoming a speaker, David Rendall was a leadership professor and stand-up comedian. He also managed nonprofit enterprises that provided employment for people with disabilities. Rendell has a doctor of management degree in organizational leadership, as well as a graduate degree in psychology. He is the author of three books: The Four Factors of Effective Leadership, The Freak Factor, and The Freak Factor for Kids. Satyaraji is a teacher and seeker of Truth; she is an artist, designer, and yogini. Her intense interest in the science of Yoga led her through a transformative adventure in Nepal, where she completed her Yoga Instructor Certification at Nepal Yoga Academy. She now teaches techniques for the art of self-transformation integrating the practical and the philosophical methods of accessing true freedom, power, and harmony in life. As chief executive officer of Reflexion Health, Dr. Joseph (Joe) Smith has decades of health-it focused strategic, engineering, clinical, and healthcare policy expertise. Prior to joining Reflexion Health, Dr. Smith served as: the founding chief medical and science officer at the West Health Institute; president of the West Health Policy Center in Washington, D.C.; and manager of the West Health Investment Fund. Prior roles included industry leadership positions at J&J, Boston Scientific, and Guidant Corp. He holds a Ph.D. from the Harvard MIT Division of Health Sciences and Technology, and an M.D. from Harvard Medical School. Kevin Pearce is a Champion Snowboarder & Traumatic Brain Injury Survivor. Pearce went from being an Olympic gold medal hopeful to suffering a severe traumatic brain injury (TBI) that nearly took his life. Today Kevin Pearce is known for his contagious optimism that lifts up audiences. He is delivering a powerful message of perseverance, purpose, overcoming adversity and finding strength through helping others. Jeffery Tieman is President and Chief Executive Officer of the Vermont Hospital & Health Systems. Jeffrey joined VAHHS in August He leads the association toward implementing its vision through member relations, strategic planning and serving as the public face of the association. Prior to his role at VAHHS, Mr. Tieman served as Chief of Staff of the Catholic Health Association in Washington, D.C. He worked with CHA in a variety of roles beginning in 2004, and led the organization's advocacy work regarding health care reform and the Affordable Care Act. Prior to joining CHA in 2004, he served as Washington Bureau Chief for Modern Healthcare magazine. Dr. Charles Pu is the Medical Director at Care Continuum, Partners Center for Population Health. He is also currently an Attending Physician at Massachusetts General Hospital s Division of Palliative Care and Geriatric Medicine, as well as an Assistant Professor in Medicine at Harvard Medical School. Dr. Pu is skilled in strategic planning and program implementation, quality improvement, clinical research, medical education and complex Illness care. Nathan Alejandro Zapata is a mystic author and music producer who has collaborated with Grammy-winning and multi-platinum artists, DJs and producers globally for over fifteen years. NZ, as he is known, has been dedicated to sharing techniques for increased energy, inspiration, and self-expression and the development of a genuine connectedness to others and the life process overall. 8

Registration Information Name Title Agency Address City State Zip Email Phone Fax Please indicate your state association membership affiliation: I am not a member of any Association Connecticut

Home Care Association of New York State* New York State Association of Health Care Providers* Rhode Island Partnership for Home Care VNAs of Vermont *Member of both HCA and HCP-NY January 16 18, 2018

The Pre-Conference session on January 16 th is additional. Members Please Note: Members of the same agency may not share the two day registration fee. Each individual must be pre-registered to attend.

Prospective-Member Providers Early Bird Two-Day Fee (until 12/15/17) Two-Day Fee (after 12/15/17) Non-Member Vendors Pre-Conference Session Pre-Conference Session (In addition to above Registration)

11 Registration Information Name Title Agency Address City State Zip Phone Fax Please indicate your state association membership affiliation: I am not a member of any Association Connecticut Association for Healthcare at Home Home Care & Hospice Alliance of Maine Home Care Alliance of Massachusetts Home Care Association of New Hampshire Home Care and Hospice Association of New Jersey Home Care Association of New York State* New York State Association of Health Care Providers* Rhode Island Partnership for Home Care VNAs of Vermont *Member of both HCA and HCP-NY January 16 18, 2018 The Colonnade Hotel Boston, MA Two-Day Registration Fee Includes: Education programs, handouts and food and beverage events where noted. The Pre-Conference session on January 16 th is additional. Members Please Note: Members of the same agency may not share the two day registration fee. Each individual must be pre-registered to attend. Prospective-Members Provider Member of a Sponsoring State Association Early Bird Two-Day Fee (until 12/15/17) Two-Day Fee (after 12/15/17) Vendor Member of a Sponsoring State Association Prospective-Member Providers Early Bird Two-Day Fee (until 12/15/17) Two-Day Fee (after 12/15/17) Non-Member Vendors Pre-Conference Session Pre-Conference Session (In addition to above Registration) Pre-Conference Session ONLY Pre-Conference Session ONLY $569 $599 $749 $769 $799 $1,000 $ 99 Member: $249 Prospective-Member: $359 Home Care Community Networking Dinner Yes, I will attend dinner on January 17 $ 85 Registration Deadline and Cancellation Policy Cancellations up to January 3 will receive a full refund less 25% administrative fee by ing info@hcanys.org. No refunds will be given after January 3. Changes or substitutes within the same agency are acceptable by notifying HCA Education and Research by January 9 th. Questions? Contact HCA at (518) or info@hcanys.org. In accordance with the Americans with Disabilities Act or special meal needs, please let us know how we can accommodate you: 10 Three Ways to Register Online: By Fax: By mail: Fax your registration form with credit card payment to (518) Send your payment and registration form to HCA Education and Research 388 Broadway, 4 th Floor Albany, NY Total Registration Fee Method of Payment $ American Express MasterCard VISA (3 digit security code) _ Exp. Date / / Card Number Cardholder s Name Billing Address City State_ Zip Signature Check (must be received by Jan 9) made payable to: HCA Education and Research 388 Broadway, 4 th Floor Albany, NY 12207

12 January 16 18, 2018 The Colonnade Hotel Boston, MA For more information or to register online, visit:

AGENDA-AT-A-GLANCE. Northeast Home Health Leadership Summit January 21 23, 2014 Colonnade Hotel, Boston, MA. Resilient Leadership

AGENDA-AT-A-GLANCE. Northeast Home Health Leadership Summit January 21 23, 2014 Colonnade Hotel, Boston, MA. Resilient Leadership Northeast Home Health Leadership Summit January 21 23, 2014 Colonnade Hotel, Boston, MA AGENDA-AT-A-GLANCE The Northeast Home Health Leadership Summit, now in its twelfth year, is designed for home health