ALAMEDA COUNTY WORKFORCE DEVELOPMENT BOARD (

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1 ALAMEDA COUNTY WORKFORCE DEVELOPMENT BOARD ( In partnership with the BOARD OF SUPERVISORS Serving the County of Alameda and the cities of Alameda Albany Berkeley Dublin Emeryville Fremont Hayward Newark Livermore Piedmont Pleasanton San Leandro Union City DECEMBER 8, 2016

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3 ALAMEDA COUNTY WORKFORCE DEVELOPMENT BOARD (WDB) MEETING NOTICE Thursday, December 8, :00 AM 12:00 Noon Eden Area Multi-Service Center Amador Street, 2 nd Floor California Poppy Rooms A & B (#225 & 226) Hayward, CA AGENDA PAGE I. PROCEDURAL ITEMS A. Call to Order and Roll Call B. Minutes of September 15, ACTION 1 C. WDB Chair Report D. Committee Chairs Report E. Director s Report II. FACILITATED DISCUSSION April Manatt, Program Manager, Capitol Impact and the CA Legislative Staff Education Institute 6 III. PUBLIC FORUM The public can address the Board on issues other than those on the agenda. Members of the public who wish to address the Board on published issues should do so at the time the agenda item is being discussed. IV. CONSENT ITEM A Alameda County Workforce Development Board Meeting Dates, Time, and Place 9 V. ACTION ITEMS PUBLIC HEARING A. Strategic Alignment with Career Pathway Trust Grants 10 B. Workforce Innovation and Opportunity Act (WIOA) Youth Program Allocations Plan for PY 2017/2018 Formula Funds 14 C. Residency Requirement Revision 16 D. Tracking and Reporting of Services to Universal Customers 18 E. Retroactive Approval of Local Area Performance Goals for PY 2016/ F. Modification of Business Services Performance Goals for PY 2016/ G. Update to Annual Budget PY 2016/ VI. REPORTS A. Local Area Performance Reports 33 A.1. Adult & Dislocated Worker Local Area Performance Reports A.2. Youth Local Area Performance Reports

4 B. Adult and Dislocated Worker Reports B.1. System Services to Universal Customers 36 B.2. Contract Performance Indicators Report 38 C. Youth Reports 46 C.1. Career Readiness Program - Contract Performance Indicator Reports D. Financial Indicator Reports 49 D.1. Financial Indicator Report - Adult/Dislocated Workers Programs D.2. Financial Indicator Report Youth Providers E. Rapid Response and Layoff Aversion Reports 53 E.1. Rapid Response Report PY 2016/17 F. Employer Service Hub Report 56 F.1. KRA Corporation - Performance Indicator Report First Quarter PY 2016/2017 (July 1, 2016 September 30, 2016) VII. INFORMATION ITEMS A. Board Retreat Debrief 59 B. Career Pathways for Teachers 60 C. The Hayward Center for Education and Careers (Adult School) New Makerspace 62 D. WIOA Regional and Local Planning 63 E. WIOA America s Jobs Center of California (AJCC) Mandated Partner MOU Phase II 69 F. Manufacturing Strikes Back Event 72 G ACWDB Meeting Calendar 73 H. ACWDB Roster, Attendance and Committees 75 I. ACWDB Service Providers 80 J. ACWDB Staff Roster 82 VIII. MATTERS INITIATED BY BOARD MEMBERS IX. ANNOUNCEMENTS If you have questions on the agenda items or need additional information, please contact Patti Castro, Director, at or pcastro@acgov.org. Members of the public who wish to address the WDB may do so during the PUBLIC FORUM or at the time an Agenda item is discussed. Sign-up cards are available at the rostrum. These WIOA Title I financially assisted programs or activities are Equal Opportunity Employers/Programs. Auxiliary aids and services are available upon request to individuals with disabilities. If you require specific accommodation due to a disability, please call Flo Fox, Board Secretary, at at least 72 hours in advance. NEXT WORKFORCE DEVELOPMENT BOARD MEETING IS THURSDAY, MARCH

5 ATTACHMENT V.G.1. ALAMEDA COUNTY WORKFORCE DEVELOPMENT BOARD UPDATE TO ANNUAL BUDGET - PY 2016/2017 Workforce Innovation and Opportunity Act (WIOA) Programs FORMULA and DISCRETIONARY REVENUES GRANT / FUNDING SOURCE AVAILABLE REVENUE PY 2016/2017 PY 2016/2017 WIOA Formula Funds Update 12/8/16 Approved 9/15/16 1. WIOA ADULT PROGRAMS $1,739,147 $1,739, WIOA DISLOCATED WORKERS $2,377,676 $2,377, WIOA YOUTH PROGRAMS $1,852,462 $1,852, WIOA RAPID RESPONSE $340,269 $340, WIOA RAPID RESPONSE / LayOff Aversion $96,380 $96, TOTAL WIOA FORMULA ALLOCATIONS * $6,405,934 $6,405,934 Discretionary Funds 7. H1B - Ready-to-Work ** $190,500 $378, East Bay Slingshot Initiative *** $60, Career Pathways Trust I (Peralta CCD) $80,000 $80, Career Pathways Trust II (ACOE) $92,000 $92, Beyond the Gates $450,000 $450, Career Pathways Trust II (San Jose Evergreen) $92,280 $92, TOTAL DISCRETIONARY FUNDING **** $964,780 $1,092, TOTAL AVAILABILITY for PROGRAM YEAR **** $7,370,714 $7,498,214 12/1/16 3:39 PM NOTES: * EDD has issued a notice of a minor rescission for WIOA Formula funds - not included in this item due to time constraints for ** Reflects a reallocation of $187,500 to other partners under regional H1B grant program. *** Reflects new grant funds of $60,000 for sector-based partnership development efforts in Alameda County. **** Reflects a total net reduction of $127,500 in Discretionary Grant funding.

6 ITEM I.B. ACTION ALAMEDA COUNTY WORKFORCE DEVELOPMENT BOARD QUARTERLY MEETING MINUTES OF SEPTEMBER 15, 2016 MEMBERS PRESENT MEMBERS ABSENT STAFF PRESENT Baker, Alexandria Friday, Christine Castro, Patti Bowser, Jeff Jackson, Wellington Fox, Flo Briggance, Bram Rochette, Chris Boykin, Rhonda Browning, Gari Simmons, Ashton Reed, Latoya Chapin, Sherry Walters, Dan Garcia, Michele Darby, Eric Brown, Tamia Frazier, Brad Flores, Rosario Kennerk, Dan Miller, Samantha Louie, Darien Mitchell, Jennifer McCormick, Bethany Mello, Kathy Nnebe, Chudy Ong, Jennifer Potter, Debbie Reyes, Paul Salem, Brian Scrafano, Kimberly Turner, Len Wilkins, Robert Vice-Chairperson Ong called the first meeting of the Alameda County Workforce Development Board (WDB) to order at 9:15 AM on Thursday, September 15, A quorum was present. Special guest, Alameda County Supervisor Richard Valle, District 2, was introduced and he addressed the Board. He gave his background and detailed the work he has done for the community. ITEM I.B. MINUTES OF ALAMEDA COUNTY WIB QUARTERLY MEETING FOR MAY 12, A motion to approve the minutes was made by Salem/Briggance/Bowser/carried. ITEM I.C. CHAIRPERSON S REPORT. Vice-Chairperson Ong introduced four new Board members Eric Darby, AC Transit ATU 192; Brad Frazier, San Leandro Adult School; Wellington Jackson, Alameda County Fire Department, IAFF-55 (not in attendance); and

7 Kimberly Scrafano, Goodwill Industries of the Greater East Bay, who each gave brief background. Vice-Chairperson Ong reported that Chairperson Dan Walters has asked all Board members commit to signing up for one of the Committees. Bram Briggance, Chair of the Organizational Effectiveness Committee, Bethany McCormick, Chair of the Systems and Strategies Committee described the work of their committees and what is required. A minimum of five members is needed for each committee. The Youth Committee needs two more board members, and they already had their first meeting. The Board retreat will be held on Thursday, November 10, 2016 from 9 AM to 3 PM at the Boy Scouts of America in San Leandro. Vice-Chairperson Ong is our new Parliamentarian. ITEM I.D. COMMITTEE CHAIRS REPORTS. Jennifer Ong, Vice-Chairperson of the Executive Committee, stated the Committee met on August 24, 2016 and moved three items to the Board for today s approval. The Committee held discussions about regional and local planning and the Board retreat. Robert Wilkins, Chair of the Youth Committee, stated the Committee met on August 8, 2016 and took action on two items adopted their 2017 Meeting Calendar and selected new Committee Vice-Chair, Lisa Meza, Alameda County Probation Department. The Committee worked with staff in reviewing reports on the performance indicators and enrollments of youth, looked at local area common measures, as well as the financial indicators report. There was a presentation from one of the youth service providers, La Familia in reference to their Career Pathways Trust pilot program (Page 85 in Board packet). Goals for the coming years were looked at. The focus will be on: career pathways, work-based learning programs and strengthening our employer engagement. ITEM I.E. DIRECTOR S REPORT. Patti Castro welcomed the Board to their inaugural meeting Alameda County Workforce Development Board. She thanked Supervisor Richard Valle for his great work. Rhonda Boykin, the new Assistant Director, was introduced and gave brief background. Administrative Update There is a budget item on today s agenda for approval. Due to staff turnover, we are working on filling positions and also funding some contract work. Staff had a new Board member orientation during the summer break. Staff s been focused on the Workforce Innovation and Opportunity Act (WIOA) implementation and have made a lot of progress on the Memorandum of Understanding (MOU) with our big partner agencies. We are getting ready to enter Phase 2 of the MOU s focused on Cost Sharing Agreements. The Chief Elected Official (CEO) Agreement with the Board of Supervisors (BOS) is finalized. Is appointed by the BOS so the agreement and the relationship of that Board and the Social Services Agency (SSA) is a very important document. Both CEO and the MOU are moving to the BOS for their approval at the end of the month (September 27, 2016). Staff will send the documents to Sacramento. Staff

8 finalized the Bylaws, which were also on the Executive Committee agenda. The Board will be approving the Bylaws today. The State has pushed up the performance negotiations. The process was outlined. Staff will be talking more about this in the Organizational Effectiveness Committee. We have been working on a lot of partner alignment activities between our office and the community college districts, the adult schools, and our K-12 system. We had an invitation by the Department of Labor (DOL) and are very proud that the Alameda County and Contra Costa systems have been selected by the DOL Regional Office to participate in a pilot focusing on customer service measures. We have an opportunity with the State to apply for Workforce Accelerator Funding. We thought we would go ahead and apply for $150,000 for the customer service pilot. It is important to us in terms of continuous improvement. Grant Updates We submitted an America Promise Grant (federal money) application. Alameda County is leading, and we are working with the Contra Costa and the other two workforce boards (Richmond and Oakland) to put together a regional grant to serve our harder populations in the five strong sectors in our region getting them job ready. We have great support from the colleges, and we have the career pathways teams at the table. This grant seeks $5.9 million for the region to continue to do more work in training, but particularly focus on youth and adults with barriers. We won t hear on the grant until October. Sector Partnerships Our sector partners are doing really well Advanced Manufacturing, Health Care and the ICT are meeting regularly. The Transportation and Logistics are still coming up. There s a number of activities that they have been involved in. They have great employer champion support. If a Board member represents one of those industries in the private sector and wants to get connected with those partnerships, let her know. We know Kaiser Permanente is already participating. Social Media Campaigns In July there was a National Workforce Development Campaign which came out of the National Office. We used our Twitter and our Facebook and all of our media outlets to highlight things that are going on in Alameda County. This particular campaign was focused on out-of-school youth and we were tweeting about the highlights in our Area. There was a second campaign that happened around Labor Day (Labor Day Campaign) where we shared our success stories. Staff shared in a Powerpoint. Latoya Reed stated they spent this entire campaign spreading the word about how ACWDB supports our clients and gathered testimonies from our existing partners. Internally, we do have a media team for the ACWDB. Special thanks for testimonies were given to Jennifer Ong, Veronica Ortiz (Hayward Adult School), Sarah Holtzclaw (Tri-Valley One-Stop Career Center), Gary Goodson (Eden Area One- Stop Career Center), Andrew Douglass (North Cities One-Stop Career Center) and our staff Media Team. Special thanks for client success stories were given to Anthony Maldonado (Hayward Adult School), Brenda Nickelson (Tri-Valley One-Stop Career Center), Linda Dixon (Eden One-Stop Career Center), and Emily McNulty (North Cities One-Stop Career Center).

9 Events - Patti Castro stated that during the last Program Year, 2015/2016, the staff were involved in a lot of different events. We were asked to participate or co-sponsor activities. A snapshot of the May events was presented. Manufacturing Rocks! is becoming our signature event, and the list goes on. We are connecting in so many ways with the community, different partner agencies, and employer groups, etc. Handouts The Labor Day Briefing report from California was highlighted. It comes out every year from the Labor Agency. Other handouts were shared. ITEM III PRESENTATION STEM CORE, CA STATEWIDE INITIATIVE BY CAZ PEREIRA AND GABE HANZEL-SELLO, GROWH SECTOR. Debbie Potter had requested that staff arrange the STEM Core presentation. Their goal at Growth Sector is to connect employers and colleges in developing pathways and highways to high growth jobs. ITEM IV PUBLIC FORUM. Vice-Chairperson Ong opened the public hearing. Dr. Zak Zakrevsky, Director of the Hayward Adult School (HAS), has had a long relationship with the ACWDB and has been running youth programs for well over 10 years. The focus today is on rebuilding the adult schools. They have created a Makerspace (handout) and are having a big open house next week on Thursday, September 22, 2016 from 6 to 7:30 PM. HAS is doing things like 3D printing, laser cutting, advanced technology, internet items, and the program is for youth 16-24, as well as adults. Pam Carnes, Program Manager for KRA Corporation talked about an event that took place two days ago Alameda County Career Expo a countywide event that consisted of a collaboration between all of the America s Job Centers around the county. The event was an overwhelming success. All of the career centers showed up. The ACWDB staff was extremely helpful. They had employers there that had over 1,000 jobs to be filled. It was a cost-shared event. 106 resumes were collected from the over 400 pre-registered candidates and which sent over to the employers prior to the event. Twenty-five percent of the actual selected candidates showed up. There will be follow up with every employer that was in attendance at the event, so KRA can get as much feedback as possible about the results of the event. It is about putting people back to work. Vice-Chairperson Ong closed the public hearing. ITEM VI.A. APPROVE THE NEW LOCAL CHIEF ELECTED OFFICIAL (CEO) AGREEMENT. Latoya Reed presented the item and gave background. Modifications to the CEO Agreement are non-substantive. Effective date is following the Alameda County BOS actions and will remain in effect until September 19, 2019, or until terminated by one of the respective parties. There were no recommended changes from the Executive Committee. Vice-Chairperson Ong opened the public hearing, and with no input, closed the public hearing.

10 A motion to approve the Local CEO Agreement and authorize the Chair of the Board to sign the Agreement was made by Wilkins/Louie/carried. ITEM VI.B. APPROVE THE NEW BYLAWS OF THE ALAMEDA COUNTY WORKFORCE DEVELOPMENT BOARD. Patti Castro referred to the revised item handout. There was a page in the Board packet that was missing in error. Latoya Reed presented the item and gave background. Revisions to the Bylaws were outlined. The Executive Committee approved the item unanimously. Vice-Chairperson Ong opened the public hearing, and with no input, closed the public hearing A motion to approve the new Bylaws of the ACWDB was made by Wilkins/Briggance/carried. ITEM VI.C. ALAMEDA COUNTY WORKFORCE DEVELOPMENT BOARD DEPARTMENT S ANNUAL BUDGET PY 2016/2017 UPDATE. Jennifer Mitchell presented the item and gave background. The budget includes revenue and fund expenditures for the coming program year. There are some unexpended dollars, and those dollars have been obligated already, so there are no PY 2015/2016 carryover dollars available for PY 2016/2017. The PY 2016/2017 budget is just shy of $7.5 million. The Executive Committee approved staff recommendation unanimously. Staff responded to questions/comments from WDB members in reference to 1) possible discretionary dollars from America Promise Grant and Slingshot; and 2) clarification on carryover funds. Vice-Chairperson Ong opened the public hearing. Kevin Williams, Berkeley Youth Alternatives (BYA) stated that staff are high performing and advocates for the providers, and he wanted to publicly thank staff. Vice-Chairperson Ong closed the public hearing. A motion to approve an update to the Annual Budget for PY 2016/2017 for WIOA activities and services funded by WIOA Formula Allocations and Discretionary Grants was made by Mello/Wilkins/carried. The meeting was adjourned at 11:50 AM.

11 ITEM II - FACILITATED DISCUSSION CAPITOL IMPACT AND THE CALIFORNIA LEGILSATIVE STAFF EDCUATION INSTITUTE BACKGROUND: Alameda County Workforce Development Board (ACWDB) staff was contacted by the California Legislative Staff Education Institute (CLSEI) to host a group of participants enrolled in their program who are developing policy expertise in a number of areas related to economic and workforce development, governance and fiscal policy, human services, education, etc. The group is visiting the East Bay on December 7 th and 8 th and has arranged scheduled activities in Richmond, Contra Costa, and Oakland as well as in Alameda County. As part of their segment and interest in workforce development, staff in collaboration with the Alameda County Workforce Board Chair, agreed to a facilitated discussion as part of the board s December 8 th quarterly meeting. April Manatt, Program Manager at Capitol Impact, the group that operates the Institute, will facilitate a discussion between the CLSEI participants and ACWDB members. The participants work in a variety of legislative positions in the State Senate, Assembly, Legislative Analyst s Office (LAO), or a committee. For more information, please contact Patti Castro, Director at , or by at pcastro@acgov.org.

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14 ITEM IV.A. CONSENT 2017 ALAMEDA COUNTY WORKFORCE DEVELOPMENT BOARD MEETING DATES, TIME, AND PLACE RECOMMENDATION: That the Alameda County Workforce Development Board approve the meeting dates, time, and place listed below for the 2017 calendar year. BACKGROUND: The Bylaws state under Section Regular Meetings of the WDB that: Regular meetings of the WDB shall be held on the second Thursday of March, May, September, and December of each calendar year. The WDB shall set the date, time, and place of regular meetings by resolution and shall state the date, time, and place of each meeting in the agenda to be posted for that meeting. PROPOSED MEETING DATES: March 9, 2017 May 11, 2017 September 14, 2017 December 14, 2017 Meetings are held from 9:00 AM to 12:00 Noon at the Eden Multi-Service Center, Amador Street, 2 nd Floor, California Poppy Room, Hayward. For further information, contact Patti Castro, Director, at or pcastro@acgov.org.

15 ITEM V.A. ACTION / PUBLIC HEARING STRATEGIC ALIGNMENT WITH CAREER PATHWAY TRUST GRANTS YOUTH COMMITTTEE RECOMMENDATION: That the Alameda County Workforce Development Board (ACWDB), as part of the regional workforce and economic development networks: 1. Emphasize and support career pathways as a framework through which learners can connect their skills and interest with viable career options. 2. Support Earn and Learn of the East Bay as an employer engagement campaign, working with education partners to develop Earn and Learn work-based learning activities among multiple regional organizations allowing for greater coordination, alignment and scale. BACKGROUND: The ACWDB Youth Committee (YC) is asking the ACWDB to align policies, programs and resources to develop a high functioning career pathway network and work-based learning business engagement system. States and Local Workforce Areas can use several provisions of the Workforce Innovation and Opportunity Act (WIOA) law to target workforce development funds for proven strategies such as intensive job training and career pathways programming for lower-skilled, older youth and low-income adults. These provisions include: A strong emphasis on career pathways. The law requires Workforce Development Boards to bring their local partners together in designing local and regional career pathways that encourages cross-program partnerships and to develop Integrated Education and Training (IET) programs which, when combined with support services, can be the foundation for robust career pathways initiatives. A focus on services that lead to a recognized postsecondary credential, including measuring programs performance based (in part) on WIOA participants credential attainment. Priority of service policies for WIOA Title I Adult Funds, which require that priority be given to recipients of public assistance; other low-income individuals; and individuals with basic skills deficiencies. Career Pathway Trusts Grant Alameda County Local Area (Recommendation 1): The East Bay Career Pathways Consortium is an educational reform effort supported by a $15 million grant from the California Department of Education (CDE) known as the Career Pathways Trust (CPT) I. The CPT-I initiative is designed to provide a comprehensive methodology for

16 preparing all youth for both college and careers. It encourages high school youth and disconnected young adults to enter career pathway programs of study, starting with activities that explore career options and address academic and other barriers to successful completion of an industry recognized certificate, diploma and/or postsecondary degree. The strategic vision of career pathway models is to keep youth engaged by connecting classroom experience to real life work activities and providing youth with the necessary educational, occupation and other skills training. The Peralta Community College District grantee developed a regional consortium and received funding from the CDE for program years CPT-I to work with K-12 th grade school districts, by creating clear pathways of study in four high-demands, high-wage industry sectors: 1) Engineering & Advanced Manufacturing, 2) Biomedical and Health Sciences, 3) Public Service & Law and 4) Informational Communications Technology & Digital Media. The CDE released a second round of $250 million in funding under Career Pathways Trust-II (CPT-II). The Alameda County Office of Education (ACOE) received $14.2 million for their Project Pathways-R4 (Resilient Youth), working with Alternative Schools and Juvenile Justice Probation youth. In addition, Silicon Valley San Jose Evergreen Community College District Workforce Institute received $14 million for CPT-II to develop their consortium in the Silicon and Santa Clara Valley, Tri-Cities Area of Alameda County, which includes Community Colleges, California State Universities, K-12 Local Education Agencies, Charter Schools and Workforce Development Boards (including ACWDB). ACWDB will serve in various roles for these three grants as outlined below: CPT-I Peralta College - ACWDB, as a sub-contractor with Oakland Workforce Development Board (OWDB), is acting as Employer-Education Liaison for Peralta College s North Cities subregion between program years in the amount of $132,000. ACWDB and OWDB will facilitate the project s Work-Based Learning component, engaging businesses in the priority industry sectors to interact with K-12 students through activities such as job shadowing, worksite visits, career fairs and limited WIOA internships in the North Cities area of the County. CPT-II ACOE Project Pathways-Resilient Youth - ACWDB is a partner in the ACOE grant application with an allocation of $250,000 for program years that includes the broader, more strategic role of sharing ACWDB s regional sector work in four priority industry sectors which will build on the CPT-I infrastructure, in creating seamless college and career pathways for disengaged, disconnected youth, years of age. Pathways of study include the four sector pathways of CPT I and three additional high-wage industry sectors for CPT-II that includes: 1) Education/Early Child Education, 2) Building and Trades/Energy and 3) Hospitality and Tourism. CPT-II San Jose Evergreen Community College District (SJECCD) Workforce Institute ACWDB has a written Memorandum of Understanding (MOU) with SJECCD as a planning partner for program years in the amount of $250,000 focused on the Tri-Cities and Tri-Valley areas. ACWDB will assist with the connectivity between employers and the classroom through developmental appropriate work-based learning activities, and supports the transition of students to help them move in a direct path from secondary to postsecondary enrollment and employment.

17 The ACWDB also acts as a supportive partner to other CPT-II initiatives in the region including Livermore Unified School District, the Diablo Gateway Initiative (DGI), and the Eden Area Regional Occupational Center s employer engagement efforts in their CPT-II grant for the Eden Mid-County Area. The Youth Committee is asking the Board to expand and strengthen our own Career Readiness Programs to include career pathway models by providing an array of activities listed below: Continue with Career Readiness Bridge Programs providing innovative remedial education models to prepare students for postsecondary options; Develop instructional approaches to deliver educational activities such as GED, credit recovery and alternative educational environments to complete secondary school degree; Continue summer employment programs; Expand activities and/or behavior change that address negative behaviors that prevent successful completion of education/training, and offer strategies for overcoming these barriers. Earn and Learn of the East Bay (Recommendation 2): The Earn and Learn of the East Bay (E&L) campaign is fluid and at an early-stage of implementation. It will be scaled on the needs and opportunities of our career pathway partners and the school districts involved. For schools and employers, E&L programs will provide: 1. Proven tools and processes to support work-based learning and employer engagement that can help structure and organize these experiences, so they don t have to try to develop these activities themselves. 2. Increased sector-driven work experiences. 3. Marketing tools in engaging employers, so that employers can feel they are engaging not only with their local schools but part of a larger campaign with their industry peers. 4. An opportunity for local employers through various methods such as a website (under development) to identify their interest to work with schools and/or multiple schools districts for student work-based internship opportunities. 5. Participation in a regional marketing effort; heightened visibility and association with a brand that stands for quality. The regional system for E&L programs will accommodate both paid and unpaid internships. Paid internships can be subsidized from a variety of public sources (including WIOA, TANF, etc.) and through private sector support. The mandated 20 percent minimum work experience requirement under WIOA aligns with California s ongoing support and utilization of E&L models such as paid and unpaid work experience, pre-apprenticeship, on-the-job-training, and internships where participants can receive concurrent academic and occupational education, job readiness training, and obtain employment skills. Work experience is a necessary investment to build the foundation for career exploration and guidance, continued support for educational attainment, provide opportunities for skills training in demand industries, and results in a good job or enrollment in postsecondary education. This is especially true for at-risk students and high school dropouts since year-around

18 and/or summer employment may be one of the few opportunities they come across to learn how to enter the world of work. The ACWDB collaborative partnership with the Career Pathway Trust I&II as an intermediary for building career pathway work-based learning strategies, and Earn and Learn work experience activities for disengaged and disconnected youth, will help provide solutions and promising employment practices for at-risk youth. YOUTH COMMITTEE DISCUSSION: The Youth Committee approved the item at their November 14 th meeting without any changes. However, Committee members had questions if staff would have to make immediate changes to the current program, i.e. the Career Readiness and Career Pathways Pilot Programs. Staff assured members that no changes would be made. The recommendation is to ensure continuity of responsible and effective career pathway planning and look at it as an opportunity to shape staff work going forward. Details of career pathway best practices for high-risk youth will be used to frame future Committee agendas, and allow Committee member involvement in the decisions and recommendations to the ACWDB. No comments were made during the Public Hearing period. The recommendation passed. For further information, contact Rosario Flores, Program Finance Specialist at (510) or

19 ITEM V.B. ACTION / PUBLIC HEARING WORKFORCE INNOVATION AND OPPORTUNITY ACT (WIOA) YOUTH PROGRAM ALLOCATIONS PLAN FOR PY 2017/2018 FORMULA FUNDS YOUTH COMMITTEE RECOMMENDATION: That the Alameda County Workforce Development Board (ACWDB) approve the percentage share for each operational category on the funding allocation chart (V.B.1.) for the Workforce Innovation and Opportunity Act (WIOA) Youth Formula Funds for Program Year (PY) 2017/2018. BACKGROUND: PY 2017/2018 WIOA Youth Formula allocations are not yet available from the State of California. For planning purposes, staff is utilizing an estimated budget of $1,852,462. Staff anticipates level funding moving from FY 2016/2017 to FY 2017/2018 based on preliminary budget indications from the Department of Labor. The ACWDB utilizes a percentage share approach to the distribution of the available funding resources to implement the WIOA Youth Formula programs. This approach is designed to maintain consistency on a year-to-year basis for the primary program strategies that are designed to meet the education, employment and training needs of program participants in Alameda County. The percentage share allotted to each geographic area and the recommendation to fund a minimum of one provider in each geographic area approved by the ACWDB remains unchanged. Funds are made available according to the percentages found on Attachment V.B.1. based on a planning estimate of (78%) $1,444,920 to fund youth services. The ACWDB is approving the percentages and not the actual dollar amounts to allow for flexibility should the final allocation from the State change. The approval of the percentages does not result in the award of funds to providers. The award of specific funding levels to providers will be separate actions taken by the Youth Committee and then by the full ACWDB. Funding recommendations for the Career Readiness Youth Providers will be presented at the April 2017 Youth Committeemeeting. The Youth Committee requests that the ACWDB approve the percentage shares for each operational category as indicated on the attached allocation chart Attachment V.B.1. YOUTH COMMITTEE DISCUSSION: The Youth Committee reviewed and unanimously approved this recommendation at their November 14, 2016 meeting. No comments were made during the Public Hearing period. For further information, please contact Rosario Flores, Program Financial Specialist at (510) or rflores2@acgov.org. ATTACHMENT: V.B.1. WIOA Youth Program Allocations Plan for PY 2017/2018 Formula Funds

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21 Attachment V.B.1. ALAMEDA COUNTY WORKFORCE DEVELOPMENT BOARD WIOA FORMULA ALLOCATION JULY 1, JUNE 30, % of Estimated Budget CATEGORY Formula PY 17/18 1 TOTAL FORMULA ALLOCATION 100% $1,852,462 2 FUNDS TO WDB DEPT 22% $407,542 3 Planning/Fiscal 10% $185,246 4 MIS Sys. Supp./Eligibility/Trainings 9% $166,722 5 Sys. Support/Board Support/Conferences 3% $55,574 6 Subtotal: $407,542 7 FUNDS TO YOUTH PROVIDERS 78% $1,444,920 8 Career Pathways Pilot (I/S) $144,492 9 Career Readiness Prog.(O/S) $1,300, Subtotal: $1,444, TOTAL for IMPLEMENTATION 100% $1,852, Geographic & Service Requirements County-Wide Career Pathways Pilot Program (CPP) (144 youth to be served) 10% $144,492 * 13 Career Readiness Program 90% $1,300,428 ** 14 North Cities (78 youth to be served) 30% $390, Eden Area (86 youth to be served) 33% $429, Tri Cities Area (60 youth to be served) 23% $299, Valley Area (36 youth to be served) 14% $182, Total Number of Youth To Be Served: 404 Notes: Cost Per Participants PY 2016/2017 ($1,000 per Connected/In-School Youth) *$144,492 $1,000 = 144 youth to be served ($5,000 per Disconnected/Out-of-School Youth) **$1,300,428 $5,000 = 260 youth to be served

22 ITEM V.C. ACTION / PUBLIC HEARING RESIDENCY REQUIREMENT REVISION SYSTEMS AND STRATEGIES COMMITTEE RECOMMENDATION: 1. That the Alameda County Workforce Development Board approves an increase of five percent (5%) which allows service to participants outside of the Local Area. The current policy of five percent (5%) allowance will increase to a ten percent (10%) allowance with this revision. 2. Implement the new allowance this Program Year (PY 2016/2017) effective July 1, 2016 through June 30, BACKGROUND: In 2004, the Alameda County Workforce Investment Board (WIB) adopted a policy which defines residency for the purpose of eligibility for enrollment in the Workforce Investment Act (WIA) Title I Programs (Adult, Dislocated Worker and Youth) as someone who resides or works or has worked in the last six months in the Alameda County Local Workforce Investment Area (LWIA). This policy allows five percent (5%) of enrollments per program year to be outside of the Local Workforce Area. The policy allows exceptions to the policy on a case-by-case basis for extraordinary circumstances. The decision to limit services was based on these factors: 1) ACWIB WIA Title I allocation was based on need in the Alameda County LWIA; 2) Neighboring LWIA s receive allocations to meet the need in their respective service area; and 3) Neighboring LWIA s may elect not to allocate sufficient training funds to meet these participants needs. At that time staff looked at the distribution of training dollars across EASTBAY Works to determine usage by customers who live or work outside the LWIA and it was found that thirty percent (30%) of the customers were outside the area, but within the EASTBAY Works area. The current legislation Workforce Innovation and Opportunity Act (WIOA) allows for Workforce Development Board s to establish its own local policy for their Local Area. WIOA nor State policy does not prohibit or require local residency for an individual to receive services from a Local Area. Recently, the service providers have noted that more and more individuals are seeking services that fall outside of the Alameda County Local Area. The two providers, Tri-Valley and North Cities, located at surrounding county boarders are seeing approximately twenty percent (20%) of individuals outside the Local Area. The Committee s recommendation will accommodate the interest of the career centers without impacting Alameda County s service to its own residents.

23 SYSTEMS AND STRATEGIES COMMITTEE DISCUSSION: At the November 16, 2016 Systems and Strategies Committee, members discussed the impacts of increasing the residency policy. The staff recommendation requested committee members to approve a ten percent (10%) increase to the Residency Policy, which allows participants to access services from outside the Alameda County Local Area. There was a vote by Committee members to modify the recommendation as presented. Committee members reviewed enrollment numbers to date, heard from programs during the Public Hearing, and amended the recommendation moving forward to the Board. The Systems and Strategies Committee is recommending a five percent (5%) increase for service to participants from outside the Local Area. Committee members requested that staff track the number of participants receiving services outside the Local Area for this program year. Staff will bring the data back for Committee review in six months to gauge the impact of the increase. The Committee may consider another five percent (5%) increase after review of Program Year 2016/2017 data. For more information, please contact Tamia Brown, Program Financial Specialist at (510) or by at tamia.brown@acgov.org.

24 ITEM V.D. ACTION / PUBLIC HEARING TRACKING AND REPORTING OF SERVICES TO UNIVERSAL CUSTOMERS ORGANIZATIONAL EFFECTIVENESS (OE) COMMITTEE RECOMMENDATION: That the Alameda County Workforce Development Board (ACWDB) considers the importance of tracking and reporting services provided to Universal Customers through the America s Job Centers of California (AJCC) system, and directs staff towards a course of action to address this deficiency. BACKGROUND: The term Universal Customers represents the population of job seekers who utilize AJCC services to assist with their self-directed job and vocational training searches; but who have not yet applied for Workforce Innovation and Opportunity Act (WIOA) funded services. These individuals may not ever enroll into WIOA-funded services as their self-directed efforts may result in job placement or enrollment/referral to a partner agency. Before the ACWDB transitioned to use of the State-operated CalJOBS participant tracking system, the EASTBAY Works Online system (ACWDB s stand-alone customer tracking system) allowed the tracking of services provided to customers who had not yet applied for or enrolled in WIOAfunded services. The State of California has reserved this functionality within the CalJOBS system for their Wagner-Peyser program, administered by the Employment Development Department (EDD), and does not allow Local Areas to utilize this functionality to track Universal Customer services. CURRENT SITUATION: ACWDB does not have a system in place to track the number of walk-in individuals who utilize the AJCC system. The ACWDB acknowledges the importance of tracking and reporting walk-in, foot traffic to the AJCC system as these customers are receiving some benefits from the career centers. CalJOBS allows staff to access reports that reflect the number of individuals who utilize the CalJOBS system from within the Local Area. These numbers will not reflect foot-traffic through the AJCC system, but would allow staff to view electronic, online usage of CalJOBS by customers who reside within our Local Area. Please refer to Section V. Reports, Item B.1. for a sampling of these numbers covering the 1 st Quarter of PY 2016/2017. PROPOSED ALTERNATIVES: ACWDB staff are considering the following options: 1. Allow each AJCC to develop their own tracking and reporting systems with the expectation they each AJCC would compile and report to ACWDB the number of Universal Customers including the level and types of services customers utilize and receive; and possibly some demographic data relevant to this population.

25 2. ACWDB staff could develop and regulate a centrally-located Google Doc that would allow AJCC staff to track walk-in, Universal Customers; demographics of this population; and the level and types of services customers utilize and receive from the AJCC system. 3. The State of California, having been informed by most Local Areas of the need for tracking Universal Customer services, may implement additional functionality into the CalJOBS system that will allow Local Areas to again access reports summarizing utilization of their AJCC systems. ACWDB could then postpone any tracking and reporting until the State provides the capability and access. ORGANIZATIONAL EFFECTIVENESS (OE) COMMITTEE DISCUSSION: The (OE) Committee met on November 2, 2016 and heard background from ACWDB staff, then engaged in a discussion regarding the possible options for tracking and reporting Universal Customer services. The OE Committee approved staff s recommendation. STAFF UPDATE: Subsequent to the action taken by the OE Committee, staff consulted with Site Managers from each of the AJCCs in ACWDB s Local Area. The ACWDB staff will continue to work with each Site Manager to reach consensus on data elements, the design of a tool, and the timeframe for tracking the Universal Customers. ACWDB staff will report back to the OE Committee and prepare an Action Item to the System and Strategies Committee in February with a recommended plan for formal tracking and implementation. For further information, contact Michele Garcia, Interim Information Systems Analyst at (510) or through at mggarcia@acgov.org.

26 ITEM V.E. ACTION / PUBLIC HEARING RETROACTIVE APPROVAL OF LOCAL AREA PERFORMANCE GOALS FOR PY 2016/2017 ORGANIZATIONAL EFFECTIVENESS (OE) COMMITTEE RECOMMENDATION: That the Alameda County Workforce Development Board (ACWDB) approves Local Area Performance Goals retroactively for PY 2016/2017. BACKGROUND: Under the previous legislation, Workforce Investment Act (WIA), Local Areas would engage in annual negotiations with the State of California to determine Local Area Performance Goals. Generally, this negotiation was subsequent to discussions and direction from the full Board and appropriate sub-committee. Local Area Performance Goals under WIA measured: For Adults and Dislocated Workers: 1. Entered Employment Rate; 2. Employment Retention Rate; and 3. Average Earnings. For Youth: 1. Placement in Employment/Education/Advanced Training; 2. Attainment of a Certificate or Degree; and 3. Literacy/Numeracy Gains. With implementation of the new Workforce Innovation and Opportunity Act (WIOA), Local Area Performance Measures have been modified and now include: For all WIOA Formula populations (Adults and Dislocated Workers and Youth): 1. Employment Rate at 2 nd Quarter After Exit (Employment or Placement for Youth); 2. Employment Rate at 4 th Quarter After Exit (Employment or Placement for Youth); 3. Median Earnings at 2 nd Quarter After Exit; and 4. Credential Attainment within 4 Quarters After Exit. NOTE: For Youth items 1 and 2 above for WIOA, include Placement in Employment, Advanced Training, Post-Secondary Education; or the Military. Under WIOA, the State has designated Regional Planning Units (RPUs) comprised of multiple Local Area Boards. The ACWDB is a member of the EASTBAY Works RPU (RPU 6) which includes three other Local Areas (Contra Costa County, City of Oakland, and City of Richmond). On August 3, 2016, the State issued a Workforce Services Draft Directive (WSDD), mandating that Local Areas engage in Performance Negotiations on a regional basis prior to September 30, Later in the process, the State rescinded the requirement to negotiate regionally allowing each Local Areas to negotiate for their own Performance Goals.

27 The ACWDB generated a proposal for Local Area Performance Goals based on past performance levels. However, due to the State s rigorous deadlines, staff did not have the opportunity to present these proposals to the full Board or appropriate Sub-Committees. The State of California granted a verbal acceptance of ACWDB s proposed goals, but has yet to provide written notification that our proposed goals were officially approved. TRANSITIONING TO WORKFORCE INNOVATION AND OPPORTUNITY ACT (WIOA) Attachment V.E.1. summarizes ACWDB s Local Area Performance Goals for PY 2016/2017 and PY 2017/2018 as tentatively accepted by the State of California. ACCOUNTABILITY: The State of California has verbally notified Local Areas throughout the State that there will be no accountability for Local Areas to perform based on PY 2016/2017 negotiated performance levels. PY 2017/2018 Local Area Performance Negotiations: The State mandated that Local Areas negotiate performance for PY 2017/2018 prior to the September 30 th, 2016 deadline. ACWDB did submit a proposal that was accepted by the State. However, during negotiations, the State indicated that PY 2017/2018 would be renegotiated during the 3 rd or 4 th quarter of this program year (between January 1, 2017 and June 30, 2017). There is anticipation that there will be minimal flexibility going forward due to the introduction of a tool (Statistical Adjustment Model [SAM]) that will be used to measure past performance and calculate future performance levels. Additional information will be shared with your committee as it becomes available. Additionally, ACWDB staff plans to consult with the full Board and appropriate sub-committees prior to entering into negotiations with the State for PY 2017/2018. ORGANIZATIONAL EFFECTIVENESS (OE) COMMITTEE DISCUSSION: The OE Committee heard background from staff and approved staff s recommendation unanimously. In addition, staff reported during the discussion: ACWDB staff anticipates that the State will require regional negotiations in the future and will proactively engage our partner Local Areas in discussions toward this end; ACWDB was informed by the California Workforce Development Board that future negotiations will likely use the Statistical Adjustment Model tool provided in Training and Employment Guidance Letter (TEGL) from the Department of Labor (DOL) and staff will attend workshops and seminars being offered through the State of California regarding the use of the SAM. In the future, the State will allow Local Boards to engage their stakeholders boards and their respective Chief Elected Officials (CEO) in discussions regarding Local Area Performance Planning prior to entering into negotiations.

28 INFORMATION AND INQUIRY: Questions may be forwarded to the attention of Michele G. Garcia, Interim MIS Administrator. Michele may be reached at (510) or by at ATTACHMENTS: V.E.1. PY 2016/2017 Local Area Performance Goals

29 Attachment V.E.1. WORKFORCE INNOVATION AND OPPORTUNITY ACT OF 2014 Local Area Performance Proposals/Negotiations LWDB: Alameda County Workforce Development Board RPU: EASTBAY Works; Region 6 (Alameda, Contra Costa, Cities of Oakland and Richmond) Date of Negotiation: Tuesday, 3:00 p.m. LWDB Contact Name: Michele Garcia, Interim Information Systems Analyst/MIS Administrator Contact mggarcia@acgov.org PY 2016/2017 Proposed Performance Goals Employment Rate 2nd Quarter After Exit Employment Rate 4th Quarter After Exit Median Earnings 2nd Quarter After Exit Credential Attainment within 4 Quarters After Exit Adults Dislocated Workers Youth 65.0%* 68.0%* 60.5% 62.5%* 66.5%* 60.0% Employment or Placement Rate 2nd Quarter After Exit Employment or Placement Rate 4th Quarter After Exit $4,975* $7,308* BASELINE^ Median Earnings 62.6%^ 65.0%^ 45.0% Credential Attainment within 4 Quarters After Exit PY 2017/2018 Proposed Performance Goals Employment Rate 2nd Quarter After Exit Employment Rate 4th Quarter After Exit Median Earnings 2nd Quarter After Exit Credential Attainment within 4 Quarters After Exit Adults Dislocated Workers Youth 65.5% 71.0%* 61.0% 63.0% 69.5%* 61.0% Employment or Placement Rate 2nd Quarter After Exit Employment or Placement Rate 4th Quarter After Exit $5,157* $7,523* BASELINE^ Median Earnings 63.0%^ 66.0%^ 47.0% Credential Attainment within 4 Quarters After Exit *=Acceptance of State-proposed goals; ^=Above State-Proposed goals. ^The term, "Baseline", was used to indicate that the State was not prepared to recommend performance levels in this area due to a lack of data from previous program years. Once a baseline has been established, the State will recommend a level of performance from which Local Areas will be allowed to negotiate. Page 1

30 ITEM V.F. ACTION / PUBLIC HEARING MODIFICATON OF BUSINESS SERVICES PERFORMANCE GOALS FOR PY 2016/2017 ORGANIZATIONAL EFFECTIVENESS (OE) COMMITTEE RECOMMENDATION: That the Alameda County Workforce Development Board (ACWDB) reviews and adjusts the top three (3) priority performance measures previously established for the Employer Services Hub (ESH) as provided by the KRA Corporation retroactively for PY 2016/2017. The measures to review and adjust include: 1) The number of businesses registered and served from the current 650 per year to 400 per year; 2) The number of On-the-Job Training (OJT) referrals to America s Job Centers of California (AJCC) from 120 per year to 80% of the current year s AJCC goal (or 33 out of 42); and 3) The number of customized training referrals made to ACWDB s Business Services Unit (BSU) from 32 per year to an adjustable target based on available funding. These performance measures represent important metrics for program success and need to be updated to reflect the realities of the ESH service delivery model, which is now two years into a four year program delivery cycle. Please refer to Attachment V.F.1. BACKGROUND: On July 1, 2014, the Alameda County Workforce Investment Board (ACWIB) implemented a new ESH model within the Alameda County Local Area, centralizing employer services to be administered by a single entity. The KRA Corporation won the bid and began implementation of the new model. KRA uses the name of Alameda County Business Development Group (ACBDG) for marketing to Alameda County businesses. The ESH model created a centralized local service area effort to promote ACWIB employer services; focus on growth industry sectors; and maximize business penetration. At the December 11, 2014 Board meeting, the Workforce Board approved all proposed ESH performance measures as developed by ACWIB staff for PY 2014/2015. Objectives, a baseline, and goals were set for each performance measure and they are as follows: 1) Objective 1: Number of New Businesses Registered and Served A baseline and goal of 650 new businesses was established as the performance metric for this objective. This measure of 650 businesses served and registered was carried over from PY 2013/2014 when employer services were housed in the six individual One-Stop

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