Leading The Way To Greater Success

Transcription

1 Leading The Way To Greater Success Annual Report 2008

2 Contents Contents 02 Our Vision and Mission Statement 04 Our Profile 05 Our Corporate Logo 06 President s Message 10 Executive Committee 12 Council Members 15 Organisation Structure 20 Management Committees 24 Function Committees 38 Strategic Project Committee 42 Industry Groups 66 International Trade Development 72 Centres of Excellence 84 Our Committee Listings 96 Our Members 01

3 Our Vision Our Vision To be a world-recognised manufacturing federation creating value to its members 02

4 Mission Statement Mission Statement To represent the Singapore manufacturing community and drive its competitiveness and sustainable growth through serving industry-specific needs 03

5 Our Profile Our Profile The Singapore Manufacturers Federation (SMa) is the largest national organisation representing the interests of manufacturing and manufacturing-related industries. The federation was established in 1932 by 17 founding members that were engaged in manufacturing. Currently, SMa has more than 2,600 member companies comprising of local SMEs and leading MNCs. To better address each industry s unique and specifc needs and interest, member companies are categorised into 11 inudstry groups. SMa provides key services, such as representation of members views in formal dialogues with the government; increasing business opportunities through local and international trade fairs and missions and enhancing members competitiveness via conferences, seminars, workshops and other industry-specific educational programmes. 04

6 Our Corporate Logo Our Corporate Logo The three progressive strokes reflect the dynamic emergence of members moving into strength, and the diversified range of businesses moving in unison as they surge forward into the international arena. The red stroke reflects Singapore s national colour. The blue stroke signifies authority and confidence. The light blue stroke evokes a sense of vibrancy and freshness. Together, the colour combination suggests excellence, professionalism and pro-activeness. On the whole, the SMa logo projects confidence and readiness as a unified body to meet future trade challenges both locally and internationally. 05

7 President s Message President s Message 2008 has been an eventful year for the global economy, laden with peaks and declines. Though it started on a high note, the world economy soon took a hard tumble towards the second half of the year as major economies -- namely, the US, Europe and Japan experienced a massive financial meltdown that spilled over to many other countries including Singapore at a glance In October, our government declared that Singapore s economy slipped into a recession. By end of December, our overall economy only grew at 1.1% for 2008, compared to a robust 7% in Manufacturing sector was estimated to have contracted by 4.1% from an earlier growth of 5.8% in Several clusters including electronics, precision engineering and chemicals were affected by the sudden decline in demand from the key export markets in the last quarter of Notwithstanding much uncertainty and pessimism that clouded the economy outlook, Singapore Manufacturers Federation (SMa) introduced a new Council team for the term of July 2008 to June 2010 to lead the association and manufacturing members. Hence, I was entrusted with the role of President and a mission to restructure the association and position SMa as a premier business federation for the manufacturing community; helping the manufacturers to improve their competitiveness and explore business opportunities. 06

8 President s Message With the full support from my new Council and the Secretariat, we swiftly acted to define SMa s unique proposition and set strategic directions. Leveraging on our extensive network of contacts, industry-specific knowledge and integrated offering of Centres of Excellence, SMa is well-placed as a preferred strategic partner for our government, manufacturers and business communities. The first task on our agenda was to improve on the government relationships so as to solicit more direct help for our members. In a short span of three months (October to December), SMa conducted several dialogue sessions with key government agencies and organized more than 20 seminars to update members on the latest initiatives and financial assistance schemes available by the various government offices to help companies tide over the downturn. In addition, there were trade missions organized to help members explore new markets and opportunities, as well as seminars on the available schemes to help companies defray some of the marketing costs. These initiatives and programmes are just some of the highlights that bespoke of our proactive commitment and value-add as an advisory to our members during the downturn. Entering 2009 Moving forward, the economic outlook will still continue to be bleak and cautious in Our government has forecasted a contraction of 6% to 9%, possibly on two main concerns: The global economy is still uncertain and weak, and the pick up in demand and sales is not evident. As the economists might have aptly described, 2009 will probably face the worst recession since the Great Depression in 1930s. But some may also argue that 2009 being the Year of the Ox, it represents prosperity through fortitude and hard work and these may just be the right combination of qualities to see us through this current storm. The Cabinet announced an unprecedented Stimulus Package at the Budget Announcement early in Termed as the Resilience Package, it was aimed at: keeping companies afloat for continual business operations, keeping jobs so that workers can continue to have income to take care of themselves and their families. To assist our members, our Centre for Corporate Learning (CCL) partners with Singapore Workforce Development Agency (WDA) to step up efforts on SPUR programmes to train and upgrade workers skills and improve business capabilities. Also, our Enterprise Development Centre (EDC@SMa) provides valuable advice and helps members to obtain assistance and loans from government and financial institutions. The goal is to assist our manufacturers to ride through this crisis, while at the same time, equipping them with capabilities to seize opportunities when the economy recovers. In addition, SMa is also collaborating with other government partners and national interest agencies Agency for Science, Technology and Research (A*STAR), Economic Development Board (EDB), International Enterprise (IE) Singapore, SPRING Singapore and Singapore Environment Council to establish new programmes to prepare our manufacturing fraternity for the new wave of manufacturing evolution. Some of the upcoming strategic projects in 2009 include: A*STAR technology innovation and adoption, funding and mentorship for start-ups, as well as review and implementation of sustainable manufacturing processes EDB formulation and promotion of new manufacturing initiative to align local supporting industries to meet future manufacturing trends IE Singapore exporting Singapore-manufactured products and services to new emerging markets SPRING Singapore enhancing SMa s capabilities and charting new trends of manufacturing under the Local Enterprise Association Development programme Singapore Environment Council promotion of sustainable eco-friendly manufacturing practices Conclusion On this note, I am delighted to share that SMa has the resources to carry on our mantle in leading our members towards greater success. SMa will also continue to value add our members business objectives as a one-stop service hub for all business needs. Last but not least, I wish you a successful Let us work hand-in-hand together to brace the economic storm and emerge as stronger contenders for the business opportunities aplenty, that are yet to be explored. Mr Renny Yeo President 07

9 Leading the way to greater success

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11 Executive Committee Mr Hans-Dieter Bott Vice President, SMa Chairman Trade and Investment Function Committee Managing Director Siemens Pte Ltd Mr Lim Meng Wee Chairman IT and Technology Development Function Committee Managing Director SP Consulting (International) Pte Ltd Ms Annabelle Tan Lan Hiang Chairman Membership and Corporate Communications Function Committee Managing Director Brite Koncept Pte Ltd Mr George Huang Chang Yi Vice President, SMa Chairman Health, Safety, Security and Environment Function Committee Managing Director/CEO Amoy Canning Corporation (S) Ltd Mr Poh Choon Ann Vice President, SMa Chairman SMa China Business Committee Chairman & CEO Poh Tiong Choon Logistics Limited 10

12 Executive Committee Mr Renny Yeo Ah Kiang President, SMa Chairman Government Relations Function Committee Chairman GS1 Singapore and EPC Global Chairman Singapore Cables Manufacturers Pte Ltd Mr John Kong Wai Meng Honorary Secretary, SMa Chairman Secretariat Services Management Committee Regional Manager South East Asia BlueScope Steel Asia Pte Ltd Dr Ahmad Magad Vice President, SMa Group Managing Director II-VI Singapore Pte Ltd Dr Moh Chong Tau Deputy President, SMa Chairman SME Development Function Committee President & CEO Makino Asia Pte Ltd Mr Simon Li Suet Man Honorary Treasurer, SMa Chairman Finance Management Committee Chairman Oil & Gas IG CEO Feoso Oil (Singapore) Pte Ltd 11

13 Council Members 01. Mr Renny Yeo Ah Kiang President, SMa and Chairman, Government Relations Function Committee and Chairman, GS1 Singapore and EPC Global Chairman Singapore Cables Manufacturers Pte Ltd 02. Dr Moh Chong Tau Deputy President, SMa and Chairman, SME Development Function Committee President & CEO Makino Asia Pte Ltd 03. Mr John Kong Wai Meng Honorary Secretary, SMa and Chairman, Secretariat Services Management Committee Regional Manager South East Asia BlueScope Steel Asia Pte Ltd 04. Mr Simon Li Suet Man Honorary Treasurer, SMa & Chairman, Finance Management Committee and Chairman, Oil & Gas IG CEO Feoso Oil (Singapore) Pte Ltd 05. Dr Ahmad Magad Vice President, SMa Group Managing Director II-VI Singapore Pte Ltd 06. Mr Hans-Dieter Bott Vice President, SMa And Chairman, Trade and Investment Function Committee Managing Director Siemens Pte Ltd 07. Mr George Huang Chang Yi Vice President, SMa and Chairman, Health, Safety, Security and Environment Function Committee Managing Director/CEO Amoy Canning Corporation (S) Ltd 08. Mr Poh Choon Ann Vice President, SMa and Chairman, SMa China Business Committee Chairman & CEO Poh Tiong Choon Logistics Limited 09. Mr Edwin T.F. Khew Honorary President CEO & Managing Director IUT Global Pte Ltd 10. Mr Lim Meng Wee Chairman, IT and Technology Development Function Committee Managing Director SP Consulting (International) Pte Ltd 11. Ms Annabelle Tan Lan Hiang Chairman, Membership and Corporate Communications Function Committee Managing Director Brite Koncept Pte Ltd

14 Council Members Mr Liang Chong Kang Chairman, Automation IG Managing Director E.mation Technologies Pte Ltd 13. Mr Alan Lee Guok Ann Chairman, Building Products & Construction Materials IG Executive Director South East Metal Industries Pte Ltd 14. Mr Tsang Kwan Lung Chairman, Electrical, Electronics and Allied Industries IG Director & General Manager GP Batteries International Limited 15. Mr Rowan Tan Eng Piew Chairman, Fire Protection, Safety and Security IG Managing Director Far East DORMA Far East Pte Ltd 16. Mr Sunny Koh Lai Hong Chairman, Food & Beverage IG Group Managing Director Chinatown Food Corporation Pte Ltd 17. Dr Tan Kok Kheng Chairman, Life Sciences IG Chairman & CEO MycoBiotech Ltd 18. Mr Yeo Cheong Guan Chairman, Lifestyle IG Managing Director Eng Bee Paper Merchant Pte Ltd 19. Mr Goh Seow Ping Chairman, Medical Technology IG General Manager Johnson & Johnson Pte Ltd 20. Mr James See Sing Kok Chairman, Metal, Machinery & Engineering IG Executive Director Singco (Private) Limited 21. Mr Albert Lim Siang Meng Chairman, Packaging Council of Singapore IG Director, Regional Sales & Marketing Packagers Pte Ltd 22. Mrs Jennifer Yeo Chairman Yeo-Leong & Peh LLC 23. Mr Patrick Chang How Wan Managing Director Paclin Office Products Pte Ltd

15 Council Members 24. Mr Stephen Lee Soon On Principal Consultant Jesplan Consultants 25. Mr Suresh Narayanan Managing Director Nestle Singapore (Pte) Ltd 26. Mr Bennett Neo Gim Siong General Manager Asia Pacific Breweries (S) Pte Ltd 27. Mr Por Khay Ti Deputy Group Managing Director & COO HTL International Holdings Ltd 28. Mr Birch Sio Ah Tee Managing Consultant & Director Concord Associates 29. Mr Tan Boon Chong General Manager & Engineering Manager Clipsal Interntional Pte Ltd 30. Mr Peter Tan General Partner JP Asia Capital Partners 31. Mr Jerry Tan Tjin Hong CEO Wanin Industries Pte Ltd 32. Mr Tony M. Flippo Managing Director Hamilton Sundstrand Pacific Aerospace Pte Ltd 33. Mr Tay Choon Mong Proprietor Tay Choon Mong Agency 34. Mr Wong Choon Kin General Manager Spot Management Services Pte Ltd 35. Mr George Wong Hock Managing Director & Principal Consultant Hoclink Systems & Services Pte Ltd

16 Organisation Structure SMa Corporate Governance 2009 Governing Body SMa Council Members Exco Members President Deputy President Honorary Secretary Honorary Treasurer Vice Presidents Function Committee Chairmen Management Committees Secretariat Services Finance Industry Groups Automation Technology Building Products & Construction Materials Electrical, Electronics & Allied Industries Fire Protection, Safety & Security Food & Beverage Life Sciences Lifestyle Medical Technology Metal, Machinery & Engineering Oil & Gas and Related Industries Packaging Council SMa School of Management Function Committees Health, Safety, Security & Environment Membership & Corporate Communications Trade & Investment IT & Technology Development SME Development Strategic Project Committee China Business Committee Secretariat 15

17 Organisation Structure SMa Secretariat Organisation Structure 2008 Secretary General Director Director Executive Director Director Membership Finance GS1 Singapore Council Human Resource Research & Corporate Communications Information Technology Administration 16

18 Organisation Structure Executive Secretary cum Director Director Director Director Industry Groups Enterprise Development Centre International Trade Development e-supply Chain Management Council Centre for Corporate Learning Certificate of Origin 17

19 Management Committees

20 Providing opportunities to make good things even better.

21 Management Committees Secretariat & Finance Services Management Committee The Secretariat Services Management Committee ensures that the Secretariat of the Singapore Manufacturers Federation is run in a professional and efficient manner. It also advises and guides the Secretariat on matters relating to Human Resource (HR) and Administration. The role of the finance management committee is to supervise and advise on accounting, financial and legal aspects of SMa and its subsidiaries to ensure that they comply with the Financial Reporting Standards. Mr John Kong Wai Meng BlueScope Steel Asia Pte Ltd Honorary Secretary & Chairman Secretariat Services Management Committee 20

22 Management Committees Highlights for 2008: Consolidated Performance SMa and its subsidiaries consolidated income reached $30 M in 2008, representing an increase of 27.3 per cent compared to $23 M in trade fairs were held in 2007, compared to 34 in Income for School of Management reached $17M in 2008, compared to $11M in In 2008, there were 14 part-time programmes. Debt Collections The following bad debts provision for all members was approved by Chairman and committee members and to be effected immediately: Debts age > 181 days from due date of the invoice provide 50% for active & current members provide 100% for all resigned & terminated members Debts age > 365 days from due date of the invoice - 100% provisions Mr Simon Li Suet Man Feoso Oil (Singapore) Pte Ltd Honorary Treasurer & Chairman Finance Management Committee 21

23 Function Committees

24 Working together for a brighter future ahead.

25 Function Committees Health, Safety, Security & Environment The Health, Safety, Security & Environment (HSSE) Function Committee was set up to promote good corporate social responsibility in regards to health, safety, security and environment practices and standards in the manufacturing sector. In the new term of , the committee was re-named to its present name from Environment, Health, Safety & Security Function Committee (EHSS) to be in line with a name more recognised by industries and government agencies. Mr George Huang, Managing Director of Amoy Canning Corporation succeeded Mr Hans-Dieter Bott, Managing Director of Siemens as Chairman for the new term. Chairman: Mr George Huang, Amoy Canning Food Corporation Committee members: Mr Liang Chong Kong E.mation Technologies Mr Samuel Ng Singapore Commincations Equipment Co. Mr Rodney Lee TechSteel Corporation Mr Yeo Cheong Guan Eng Bee Paper Merchant Mr Richard Chee, BPCM IG Richee Engineering Enterprise Dr Tan Kok Kheng MycoBioTech Pte Ltd Mr Cheong Chung Kin Win Sin Pte Ltd Mr James See Singco Pte Ltd Mr Hendrie Lee SSB Cryogenic Equipment Pte Ltd Mr Albert Lim Packagers Pte Ltd Ms Theresa Lim (resigned since November 2008) B.Braun Singapore Pte Ltd Mr Birch Sio Concorde Associates Mr Wong Choon Kin Spot Management Services 24

26 Function Committees Mr Tay Cheng Peng Chevron Philips The winning teams of the WSH Innovation Awards for manufacturing 2008 with Mr Hans-Dieter Bott on 29 July 2008 Mr Teng Chong Seng Pfizer Asia Pacific Pte Ltd Mr Steven Teo Kim Chen Yeo Hiap Seng Pte Ltd Mr Hans Pijnenberg ExxonMobil Chemical Mr Howard Shaw Singapore Environment Council Mr Kumar Raja Singapore Police Force Mr Wong Kin Nyen Temasek Polytechnic Highlights for 2008: 4 March- The Best in Safety and Health Manufacturing Featuring the Winners of Workplace Safety and Health (WSH) Awards 2007 With support from the WSH Council, SMa organised the firstever seminar to share with members on good workplace safety practices. The event also showcased winners from the WSH Innovative Awards The event was key publicity to encourage participation for the WSH Awards Mr Samuel Tso, Executive Director of WSH Council was Guest-of-Honor during that year s award. That year also included the WSH Award for Supervisors that recognised WSH officers for their commendable contribution in ensuring the safety of their co-workers during daily operations. Improvement of Workplace Safety in Manufacturing 11 September- The WSH Council released a report that announced a drop of workplace fatality in manufacturing. Manufacturing dropped from 11 recorded deaths in the first half of 2007 to four in the same period of Manufacturing also saw 11 fewer cases as compared to the same in An article that featured these improvements was written by SMa and was published both in the Straits Times and TODAY on 19 September Mr Birch Sio receiving a token of appreciation on behalf of SMa for its contribution towards WSH from WSH Council Chairman, Mr Lee Tzu Yang 23 April to 30 May- National Workplace Safety & Health Campaign 2008 WSH Council launched the annual National Workplace Safety & Health Campaign to raise WSH standards in Singapore, following PM Lee s announcement to lower workplace fatalities to 1.8 per 100,000 workers by SMa supported this campaign with a series of seminars and workshops. SMa was further awarded with a plaque as a form of appreciation during the campaign s closing ceremony. 29 July Workplace Safety & Health Innovation Awards 2008 Partnering with WSH Council, HSSE supported the national WSH Innovation Awards by organising a manufacturing industry award to select manufacturers with innovative solutions in promoting workplace safety. Mr Hans-Dieter Bott, HSSE Chairman for term participating in the launch of the National Workplace Safety & Health (NWSH)campaign on 29 April 2008 HSSE Deputy Chairmen for term , Mr Lim Meng Wee (left) and Mr Birch Sio (right) flanking Mr Gan Kim Yong, Minister for Manpower at the NWSH launch 25

27 Function Committees IT & Technology Development Function Committee Meeting The task of the IT & Technology Development Function Committee is to provide guidance to the SMa s Information Technology (IT) in its role to support SMa members to understand the latest IT developments and to adopt infocomm technologies. This will enable our manufacturing community to enhance their competitiveness, increase their productivity and to actively engage in the various government initiatives and IT adoption schemes. In line with the government s vision of an Intelligent Nation, the committee is actively involved in regular dialogues with both private and public organisations through IT-related seminars, programmes and activities to educate and update SMa members on the latest developments. Mr Lim Meng Wee, Managing Director of SP Consulting (International) Pte Ltd succeeded Mr Alex Siow, Senior Vice President of Starhub Limited as Chairman for the new term. Chairman: Mr Lim Meng Wee SP Consulting (International) Pte Ltd Vice Chairman: Mr J Anton Ravindran Genovate Solutions Pte Ltd Committee members: Mr Liang Chong Kong E.mation Technologies Mr James See Singco (Private) Limited Mr Patrick Chang Paclin Office Products Pte Ltd Mr Birch Sio Concorde Associates Too York Lou SPRING Singapore 26

28 Function Committees Highlights for 2008: 1 June- SMa s relocation to SPRING Singapore Building SMa was relocated from No. 1 Science Centre Road to SPRING Singapore Building at Bukit Merah Central. The infrastructure of the new office was designed and managed by SMa ITD. The new office was able to interlink with SMa School of Management, a wholly owned subsidiary of SMa, using a secure and reliable Virtual Private Networking (VPN) Tunnel. December- Centre for Corporate Learning s adoption of the Automatic Marking System SMa s Centre for Corporate Learning (CCL) adopted the Automatic Marking System (AMS) which was introduced by the Workplace Safety and Health (WSH) Council. With the assistance from SMa ITD, AMS was successfully implemented. The AMS helps to improve the current administrative work process for CCL staff in terms of registering the trainees, generating personalized test answer sheets, scanning and auto-marking the test scripts. Currently, the Safety Orientation Course for workers (Metalworking) makes use of the AMS to streamline the process, and the test results grading are exported to a file to enable CCL staff to upload online into the Operational Safety and Health system via MOM s website. 27

29 Function Committees Membership & Corporate Communications The role of the Membership and Corporate Communications function committee is to promote and expand SMa s membership as well as to enhance our status as a premier federation for the manufacturing and manufacturing-related industries in Singapore. It will, at the same time, harness the effectiveness of industries and add value to members through SMa s marketing and communications programmes. The committee is supported by the secretariat which organises a wide range of activities and events, such as seminars, conferences and networking sessions. Chairman: Ms Theresa-Michelmann-Lim (resigned since November 2008) B. Braun Singapore Pte Ltd Ms Annabelle Tan Lan Hiang (joined since Feb 2009) Brite Koncept Pte Ltd Deputy Chairman: Mr Bennett Neo Gim Siong Asia Pacific Breweries (S) Pte Ltd Committee members: Mr Birch Sio Concorde Associates Mr George Wong Hoclink Systems and Services Pte Ltd Mr James See Singco Pte Limited 28

30 Function Committees Highlights for 2008: 1 February- Analytical Forecast on the Trends of the Various Business Trades & 12 Horoscopes in the Year of Rat Members attended this enlightening seminar where the renowned Master Tan Khoon Yong analysed the global economic outlook and gave his forecast of the 12 Chinese horoscopes for the year 2008 (Year of the Rat). Having gained an understanding of their horoscope forecast, members will be able to prepare for 2008 and grab business opportunities. 9 May/11 July/5 September- Cross Industry Networking Series GE Commercial Finance sponsored three networking events for members to relax and network among themselves. Each of the series were held at TigerLive St. James Power Station, The Pines Club and Tower Club of Republic Plaza respectively. The first series provided a fantastic experience for members to learn beer tapping at TigerLive and everyone enjoyed themselves. During the last series at the Tower Club of Republic Plaza, members had a wonderful time celebrating the Mid Autumn Festival with wines and mooncakes. 13 May- CompAir Energy Saving Seminar CompAir showed members how to reduce carbon footprint, save energy by 25 per cent and enjoy production downtime while learning about its latest innovation in air compressor design. Members who turned up walked away with lucky draw vouchers and products. 29 July- Marketing Your Business Beyond Mainstream A Networking session on Marketing Your Business Beyond Mainstream was held at Lunar The Cannery, with an area of 15,000 square feet. Lunar is reminiscent of an art gallery where 150 pieces of contemporary Chinese pop art were showcased amidst the more familiar icons of the Asian culture like goldfish lanterns and handcrafted birdcages. During the event, Mr Raymond Teoh, Assistant Vice President - Interactive Business Unit of Singapore Press Holdings shared the topic on Attain New Marketing Ideas to Connect Customers in a New and Innovation Way. Companies can adopt new ways to reach the target audience through the internet and mobile by incorporating digital media to promote business and engage the customer effectively. International Enterprise Singapore also shared on the topic: Going Beyond Singapore: Partnering IE Singapore - how companies expanding overseas can tap on its resources, assistance programmes and schemes to succeed in their overseas ventures. 7 to 8 October- World Security Forum (WSF) 2008 WSF is jointly organised by Certis Cisco and SMa. It is aimed at bringing together government leaders, corporate leaders, NGOs, security journalists, security industry experts, practitioners, security associations, educationists and innovators on a common platform to generate new ideas and concepts, share research and findings, network and discuss the areas of cooperation. The ultimate objective of WSF is to improve the overall security of the workplace and environment. Gracing the event as Guest of Honour was Minister of Law, Second Minister for Home Affairs, Mr K. Shanmugam. Another key note speaker was Malaysia s Home Minister, Datuk Seri Syed Hamid who gave a special address. Networking opportunities for members at the first cross industry networking series at St. James Power Station on 9 May 2008 Members smiling for the camera at the Bar By The Pines Tree Club during the last of the cross industry networking series on 11 July

31 Function Committees 10 October- Official Opening Ceremony of SMa New Office Premises This marked a significant chapter in SMa s history when we shifted from The Enterprise (Science Centre Road) to SPRING Singapore Building (Bukit Merah Central) since July SMa was grateful to have Mr Png Cheong Boon, Chief Executive, of SPRING Singapore as our Guest-of-Honour. 30 October- HSBC Breakfast How to Support Your Business and Manage Risks and Mitigants Seminar Companies exporting to overseas markets are exposed to challenges and risks when dealing with overseas buyers. Two distinguished risks when dealing speakers, Mr Adesh Sarup, Head of Sales and Mr Raymond Tan, Senior Vice President of Receivables share their expertise with members on export risks, trade tools and sustainability of business. 7 November- Green Manufacturing Members took a walk through this Green journey with Ingersoll Rand and learnt how to reduce carbon footprint and renew resources. Ingersoll Rand helped businesses worldwide to implement green initiatives efficiently and productively. Members benefited through this cost-sensitive manufacturing environment. Events at a glance 14 Jan The SMART Way to Business Growth 18 Jan How to create ADVANTAGES for your mature workers 14 Jan The SMART way to Business Growth 25 Jan MRP -Fast and accurate way to plan your production to ensure prompt delivery 1 Feb Analytical Forecast on the Trends of the Various Business Trades and 12 Horoscopes in the Year of the Rat 19 Feb Lunar New Year Lohei 26 Feb Starting the New Year RIGHT 26 Feb Inter-Industry Groups Bowling 27 Feb Technical Seminar on CE Marking 29 Feb SGC-Sma Seminar: Success Factors of Mittelstand Companies 6 Mar Resolving Disputes Through Alternative Dispute Resolution (ADR) 7 Mar The SMART Way to Business Growth 13 May Comp Air Saves Energy 14 Mar Tuas Factory Tour by Far East Organisation 18 Mar Epicor luncheon cum seminar 26 Mar UBS-SMa CEO Dinner event 27 Mar Improve the Ability to Achieve Operational Excellence 9 Apr RBS Coutts Business Series 18 Apr Sharing on Singapore 1000 Findings and Understanding Credit Rating 9 May Cross Industry Networking Series 1 14 May Maximise Sales and Minimise Credit Risk 16 May CEO Wine Appreciation SMa President, Mr Renny Yeo and SPRING Chief Executive, Mr Png Cheong Boon at the ribbon cutting of SMa s new office opening ceremony at SPRING Singapore Building 29 May Kaki Bukit Factory Tour by Far East Organization 12 Jun Seminar on How Does Your Business Bench Mark 18 Jun An Insider View of the Power Plant 30

32 Function Committees 11 Jul Cross Industry Networking Series 2 14 Jul Workshop with MOM 22 Jul Fair Employment Practices 29 Jul Marketing Your Business Beyond Mainstream 5 Aug The Art of Accounts Receivables Techniques Minister Counsellor, Mr Li Ming Lin from the Economic & Commercial Counsellor Office of the Embassy of the People s Republic of China with SMa President, Renny Yeo at the China- Singapore FTA seminar on 10 December Aug Singapore Packaging Star Award Aug Larry Jewelry Ladies Night 19 Aug IRAS Seminar 5 Sep Cross Industry Networking Series 3 16 Sep Admiralty - Preview of New Released Units 18 Sep Larry Jewelry Ladies Night 24 Sep HSBC Wine Pairing 26 Sep CPCNet Mfg Seminar 8 Oct Starhub - Greater Productivity For Your Business 9 Oct The 5 Sense Experience with UOB From left: Mr Desmond Loh, Managing Director of SevenOaks, Ms Chan Ai Mun, Assistant Manager of SMa s Research & Corporate Communications, Mr Sunny Koh, Managing Director of Chinatown Food Corporation and Ms Joanna Wong, Head- Branding & Corporate Communications for Eu Yan Sang International 14 Oct CEO Breakfast Talk - Do your emotions affect your investment decisions? 16 Oct An invitation to CEO Luncheon: Packaging for a Better Tomorrow 24 Oct Thriving Ahead with Biz Innovation in Turbulent Times 30 Oct HSBC Breakfast Seminar 31 Oct Watch Appreciation 4 Nov Briefing on MOM s WSHA and WICA 5 Nov Healthy Living Starts With Prevention 7 Nov Green Manufacturing - Ingersoll rand 14 Nov Quality Control in Your Hands (Synergixtech) 26 Nov Mobile Frontends for ERP, Tectura 2 Dec Govt enhanced financing seminar 10 Dec China Singapore Free Trade Agreeement 16 Dec Govt enhanced financing seminar Events supported by MID 29 Jan Clean energy and sustainable development industry - informal biz networking 18 Feb Concepts and Practices of Risk Mgmt 16,17 Apr Doing Business With The World Bank 1 Jul ACRA- Essentials for Businesses 22 Jul Aerospace Certification Breakfast Information Session Sep SingTel i.luminate Business Innovations Forum Sep Indian Engineering Exhibition, KL 26 Oct Singapore Symphony Orchestra Charity golf Tournament 7 Nov Mandarin Seminar on re-employment of older workers 19 Nov ACRA- Essentials for Businesses 31

33 Function Committees SME Development The key role of this committee is to help our small and medium enterprise (SME) members. Its charter is to work closely with SPRING and other relevant government agencies to create an environment that is conducive for SMEs to improve on their business processes, to regionalise and to grow. Following the Annual General Meeting (AGM) in June 2008, the new Council has decided that the committee will continue in its efforts to support the growth of our local SMEs. For this term of , the key thrusts of the committee are as follows: Chairman: Dr Moh Chong Tau Makino Asia Pte Ltd Committee Members: Mr James See Sing Kok Singco (Pte) Limited Mr Tan Jit Khoon Winson Press Pte Ltd Dr Tan Kok Kheng MycoBiotech Ltd Mr Winston Wong Chloride Batteries S.E. Asia Pte Ltd 1. To nurture a pro-business environment 2. To championing for SME development with growth potential companies 3. To building capabilities with management development training programs 4. To seize market access and business opportunities outside of Singapore 32

34 Function Committees Trade & Investment The Trade and Investment s mission is to stimulate members to grow, innovate, network and globalise through trade, investment, branding and partnership with local and overseas companies and organisation. Through various activities, the function committee creates avenues for members to explore, identify business and trade opportunities by leveraging on bilateral free trade agreements. Chairman: Mr Hans-Dieter Bott Siemens Pte Ltd Committee members: Mr N Ratnam Aranco Line (S) Pte Ltd Ms Gwen Goh Beacons Pharmaceuticals Pte Ltd Mr Yeo Cheong Guan Eng Bee Paper Merchant Pte Ltd Mr Simon Li Feoso Oil (S) Pte Ltd Dr Ahmad Magad II-VI Singapore Pte Ltd Mr Albert Lim Packagers Pte Ltd Mr Gan Geok Chua Singapore Safety Glass Pte Ltd Mrs Tan Li Lin IE Singapore Mr Simon Lim SPRING Singapore 33

35 Function Committees Highlights of 2008: 15 to 18 September- Business Mission to Ho Chi Minh City, Vietnam SMa led a group of 13 delegations, on a 4D/3N business mission to Ho Chi Minh City, Vietnam. This trip aimed at providing members with a better understanding of Vietnam s economy, industry sectors and to create business opportunities for companies to form new business ventures to engage with Asia s fastest growing economy. Members received useful information from the relevant government authorities and met up with key industrial players and representatives through a series of companies & factory visits. Potential business contacts were also established during the business matching sessions with Young Business People Association (YBA) as well as during a networking luncheon with the Vietnam Supply Chain Council. More business leads were created when members visited the Industrial Automation and Building M&E Vietnam 2008 exhibition and networked with members from the Vietnam Automation Association (VAA) at a hosted reception in the exhibition. 10 September- Thailand s Investment Year Seminar SMa and Bangkok Board of Investment (BOI), jointly coorganised a country seminar on Thailand s Investment Year. Through the presentation from the BOI specialists, the participants received valuable information on the range of tax incentives, support services and import duty concessions provided by the Thai government. 26 November- SMa UKTI Networking Nite Together with the United Kingdom Trade & Investment (UKTI), SMa co-hosted a networking session for like-minded business associates who are seeking for opportunities in the UK region. It was a relaxing evening where the members wine & dine at the comfort of the British High Commissioner s residence of Eden Hall. More than 120 members turned up for this event. Networking dinner with Consulate General of the Republic of Singapore - Vietnam, Mr. Jimmy Chua (front row, 5th from left) and the Singapore delegates in Business Mission to HCMC, Vietnam. Mr. Simon Li, Honorary Treasurer from SMa presenting a token of appreciation to Mr. Khun Torphong Charungchareonvejj, General Manager of Bangkok Bank Singapore. 34

36 Function Committees 2008 at a glance: SEMINARS/ NETWORKING SESSIONS 17 Jan Business Seminar on Investing in Vietnam 27 Feb Investment Clinic with Thailand (BOI) 29 Apr Free Trade Agreement Seminar 10 Sep Investment Clinic with Thailand (BOI) 26 Nov SMa - UKTI Networking Nite 10 Dec China Singapore FTA 15 Dec Seminar on Managing Business in Turbulent Times INCOMING DELEGATIONS 12 Feb Visit by United Kingdom Trade & Investment South West 21 Feb Visit by South Carolina Dept of Commerce 28 Feb Visit by Kochhar Group, India 20 May Visit by Government of State of Mexico 04 Jun Visit by delegations from State of Illinois 06 Jun Vist by delegations from Guangdong 11 Jun Visit by the Ministry of Finance, Mongolia 06 Aug Visit by delegations from Gaoyao City 25 Sep Visit by delegations from Shenyang 17 Oct Visit by delegation from Ghana 07 Nov Visit by delegations from MidAmerica St- Louis Airport 19 Nov Visit by BME Association 20 Nov Visit by Hong Kong Trade Development Council (HKTDC) 24 Nov Visit by Negeri Sembilan Investment Centre (NSIC) 16 Dec Visit by Anshua Participants networking with the Thai BOI specialists. AMBASSADOR VISITS 21 Jul Courtesy Visit by Romania Embassy 18 Nov Courtesy Visit by Israel Embassy EMBASSY VISITS 09 Oct Visit to the Indonesia Embassy 22 Oct Visit to Thailand Embassy 20 Nov Visit to Vietnam Trade Office 03 Dec Visit to Chinese Embassy Ambassador 05 Dec Visit by Saudi Arabia Embassy Visit by delegates from Ministry of Finance, Mongolia on a ICT study visit to Singtel Business Solutions Centre on the 11 June OUTGOING MISSIONS Sep Business Mission to HCMC, Vietnam 35

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38 Strategic Project Committee

39 Strategic Project Committee China Business Committee The China Business Committee (CBC) was formed to help members stay abreast with the rapid economic developments of China. CBC takes the lead in assisting members in exploring and identifying business and trade opportunities in the Chinese market, with particular emphasis on second and third tier cities, through incoming and outgoing trade and investment missions, trade fairs and business development activities. The committee has been actively fostering stronger ties with the Chinese government agencies, Chinese embassies, chambers of commerce, trade associations and MOU partners to forge strategic alliances and create new ventures both in Singapore and China. Chairman: Mr Poh Choon Ann Poh Tiong Choon Logistics Ltd Deputy Chairman: Mr Simon Li Feoso Oil (Singapore) Pte Ltd Committee members: Mr Teng Theng Dar Intraco Ltd Mr Por Khay Ti Htl Int l Holdings Ltd Mr Stewart Goh Ming Say Holdings Pte Ltd Mr Yew Sung Pei IE Singapore 38

40 Strategic Project Committee Highlights for 2008: 16 September- Singapore Business Conference 2008 SMa is one of the supporting organisations for the China Guangdong-Singapore Economic and Trade Cooperation Conference 2008 in Singapore. Supported Events 16 Sep Zhaoqing (Gaoyao) Investment Environment Promotion Conference 30 Oct Jinhua Automobile / Motorcycle Accessory and IT Industry Seminar Nov Ningbo Week Singapore 2008 This event was held to promote the China-ASEAN Free Trade Area and strengthen the trade and economic ties between Guangdong and Singapore, the People s Government of Guangdong Province. Besides the policy briefing and updates on projects related to information technology, infrastructure, agriculture, heavy chemical industry, machinery industry, logistics and service industry in Guangdong, the conference featured contracts-signing ceremony of some key projects and provide ample business networking and matching opportunities with the key leaders and businessmen from 13 main cities of Guangdong Province. 10 December- China-Singapore Free Trade Agreement Seminar SMa co-organised the nation s first seminar on the China- Singapore Free Trade Agreement (CSFTA) with International Enterprise (IE) Singapore and Singapore Customs. This was endorsed by the Ministry of Trade & Industry. Presentation of token of appreciation to CSFTA guest speakers by Mr Renny Yeo, President SMa.) (Left to right) Mr Lim Kien Hwee (IE Singapore), Mr Satish Lele (Frost & Sulivan), Mr Renny Yeo, Mrs Jennifer Yeo (Yeo-Leong & Peh LLC), Mr Garry Pang (Singapore Customs) & Mr Yap Chin Siang (Ministry of Trade & Industry. Missing from photo, Minister Counsellor, Mr Li Ming Lin. Minister Counsellor Mr Li Ming Lin, of the Embassy of the People s Republic of China was invited to present on the topic, How will China weather on this financial crisis and opportunities for foreign investments in China. This event drew an overwhelming crowd of more than 200 participants who were eager to learn more on how the CSFTA would translate to benefits for their respective industry and business. It also received media coverage in the Straits Times (11 Dec 2008), Lianhe Zaobao (11 Dec 2008) & The Business Times (17 Dec 2008). Incoming Delegations 6 Jun Delegation from Guangdong 6 Aug Delegation from Gaoyao City 25 Sep Delegation from Shenyang 16 Dec Delegation from Anshua 20 Nov Visit by Hong Kong Trade Development Council (HKTDC) Ambassador Luncheon 3 Dec SMa hosted luncheon with China Ambassador HE Ms Zhang Xiao Kang Mr Simon Li (Deputy Chairman of SMa CBC) with Minister Counsellor Mr Li Ming Lin. Mr Poh Choon Ann, SMa CBC was interviewed by the Gaoyao media, being the guest speaker of the conference. SMa hosted luncheon with China Ambassador HE Ms Zhang Xiao Kang & Minister Counsellor Mr Li Ming Lin. 39

41 Industry Groups

42 Working together for a brighter future ahead.

43 Industry Groups Automation Technology The Automation Technology (AT) industry group has been spearheading initiatives for the interest of members that are mainly engaged in the automation, system integration and automation solution and consultancy. Through partnerships and collaborations with the government and other key stakeholders, members are informed of the latest technologies and business opportunities. Key Strategic Directions: To undertake research and projects to identify opportunities within the AT industry To establish partnership with government and other various industry groups through the organising of domestic and overseas trade exhibitions, forums, technical seminars and networking events To incorporate functions such as business development, technology development and members relations to cater to varying needs of members Chairman: Mr Liang Chong Kang E.Mation Technologies Pte Ltd Deputy Chairman Mr Gary Goh Spartan System (S) Pte Ltd Vice Chairman Mr Kelvin Tay D Squared Technology Pte Ltd (Members Relations) Mr Chris Chan Ultra Industrial Automation Limited (Business Development) Mr Teo Chim Chuan Seiko Instruments Singapore Pte Ltd (Technology) Committee Members: Mrs Rhonda Willson John While Springs (S) Pte Ltd Mr Lim Meng Wee SP Consulting (International) Ltd 42

44 Industry Groups Highlights for to 11 April- The 13th Annual Cards Asia With the support of IE Singapore, SMa led the Singapore Pavilion at the 13th Annual Cards Asia. This was the most comprehensive showcase of card technologies and solutions for the payments, banking, transaction, transportation, access control, and telecommunications. This exhibition was also held in conjunction with the 5th annual RFID World Asia and 2nd annual Retail Solutions World Asia at Suntec Singapore International Convention and Exhibition Centre. 14 October- Industrial Automation Summit 2008 This event was organised by Federation of Malaysian Manufacturers to facilitate the adoption of entire value chain in the industrial automation sector with industry players from the region. Participants discussed on various issues and solutions to further improve industrialisation. It is also a platform that will enhance harmonisation and the understanding of different business and technical practices within the region. Chairman of SMa s AT industry group, Mr Liang CK, was one of the panellists and shared with them issues pertaining to business operations in Singapore. The Guests-of-Honour for the IA Nite 2008 are Y.B. Yuan Haji Fadillah Yusof, Deputy Minister of Science, Technology And Innovation, and Tan Sri Datuk Zainal Abidin Sulong, Chairman of Malaysian Industrial Development Authority (MIDA). Mr Liang Chong Kang (right), Chairman of ATIG, as one of the panelists at the Industrial Automation Summit

45 Industry Groups Building Products & Construction Materials The Building Products & Construction Materials (BPCM) industry group s mission is to promote and share business experiences and information among members and facilitate dialogue and cooperation with relevant government agencies and private organisations. This committee meets bi-monthly to discuss on industry developments. Dialogue sessions are organised for members to provide feedback and insights into problems faced by the industry to the relevant government departments. Key Strategic Directions: To represent SMa and members as an Memorandum of Understanding (MOU) partner of the Strategic Trade Alliance of Singapore (STAS); a key partner and voice of the BPCM industry in Singapore. To engage members and government partners in the making and refinement of Standards, Regulations, Acts and Other Legislation through industry feedback dialogues and seminars. To promote knowledge and use of new innovations and technologies among architects, engineers and other key endusers. To facilitate continual partnership between SMa and Institute of Engineers, Singapore; focusing on technology transfer, support for events of mutual interest, recognition for relevant courses and programmes to be undertaken by SMa School of Management. To actively engage EDB and SPRING to include BPCM as a priority sector of the Singapore Economy by helping members to re-align their core activities in order to qualify for assistance schemes provided by these government organizations, while encouraging members to re-channel focus towards the development of Environmental and Engineering Services aspects of their businesses. Chairman: Mr Alan Lee South East Metal Industries Pte Ltd Deputy Chairman: Mr Richard Chee Richee Engineering Enterprise Pte Ltd Senior Advisor: Ms Annabelle Tan Brite Koncept Pte Ltd Committee members: Mr John Kong Bluescopesteel Asia Pte Ltd Mr Birch Sio Concord Associates Mr Davis Ong CSR South East Asia Pte Ltd Mr S. Y. Ong OLS Manufacturing Pte Ltd Mr Mike Chin SIAC Pte Ltd 44

46 Industry Groups Mr Gan Geok Chua Singapore Safety Glass Pte Ltd Mr Lim Meng Wee SP Consulting (International) Pte Ltd Mr Tony Wong Tiki International Enterprises Pte Ltd Mr Stephen Lee JESPLAN Consultants Mr Robert Chen Crown Alliance Industries Pte Ltd BPCM Chairman, Mr Alan Lee (centre) with the panel of speakers from MOM and Concord Associates during the workplace safety seminar Highlights for 2008: 12 May- Seminar on Building Workplace Safety & Health (WSH) in Your Business This seminar was organised to promote workplace safety and health among businesses. Presentations were done to explain how a safe working environment led to productive and profitable businesses. Officers from the Ministry of Manpower (MOM) shared with participants on the bizsafe programme as well as how to apply for the Risk Management Assistance Fund (RMAF). Participants at the Building Workplace Safety & Health (WSH) in Your Business seminar on 12 May November- Dialogue session with SPRING Singapore, Singapore Civil Defence Force and TUV SUD Pte Ltd A dialogue session on the Singapore Standards 332: 2007 was held jointly with the Fire Protection, Safety & Security (FPSS) industry group. During this session, members contributed valuable feedback on the issues they were facing with the implementation of standards. This resulted in the relevant Authority formally delaying the implementation of the Standard to July 2009, to allow more time for member companies to fully comply with the testing & certification requirements spelt out in the revised Standard. 45

47 Industry Groups Electrical, Electronics & Allied Industries The Electrical, Electronics and Allied Industries (EEAI) industry group is the largest group within the flagship of SMa. In order to effectively address the needs of the group, the EEAI is further divided into four subgroups. They are: 1. Info-Communication Technology (ICT) Sub- Industry Group 2. Consumer Electronics & Electrical Products (CEEP) Sub-Industry Group 3. Industrial Electrical & Electronics Products (IEEP) Sub-Industry Group 4. Supporting Industries & Services (SIS) Sub- Industry Group Key strategic directions: To position as an effective channel of communication between government agencies and SMa industry members on current issues faced by industry and updates on regulatory affairs To promote networking among members as well as with other industries To explore and identify global business opportunities by maintaining and leveraging on high quality standards for products made in Singapore Chairman Mr Tsang Kwan Lung GP Batteries International Ltd Senior Advisor Mr Renny Yeo Singapore Cables Manufacturers Pte Ltd Deputy Chairman Mr Winston Wong Chloride Batteries S.E.Asia Pte Ltd Committee Members: Mr Wilson Tan Hai Guan Singapore Telecommunications Ltd Mr Jeffrey Lee Nidec Sankyo Singapore Pte Ltd Mr Tan Boon Chong Clipsal International Pte Ltd Mr Bernard Teo Eng Hock China-Singapore Suzhou Industrial Park Development Co.,Ltd Mr Clement Teo Applicam Industries (S) Pte Ltd Mr Chang Tou Yuen Starhub Limited Mr J. Anton Ravindran Genovate Solutions Pte Ltd Mr K.Nakatani Yamari Singapore Pte Ltd Mr Lee Keh Sai KSLA Energy & Power Solutions Pte Ltd Mr Lim Meng Wee SP Consulting (International) Pte Ltd 46

48 Industry Groups Mr Ng Soon Lee UL International Services Pte Ltd Mr S. Mohan SunVision Manpower Pte Ltd Mr Samuel Ng Singapore Communications Equipment Co., (Pte) Ltd Mr Simon Swee Sun City Maintenance Pte Ltd Mr Sze Thiam Siong Setsco Services Pte Ltd Mr Tay Choon Mong Tay Choon Mong Agency Mr Thomas Ng NKH Fulid Engineering Pte Ltd Supporting Industries and Services Sub-committee: Mr Winston Wong (Chairman) Chloride Batteries S.E.Asia Pte Ltd Industrial Electrical & Electronics Products Sub-committee: Mr Tan Boon Chong (Chairman) Clipsal International Pte Ltd Consumer Electrical & Electronics Products Sub-committee: Mr Jeffrey Lee (Chairman) Nidec Sankyo Singapore Pte Ltd Computer, Telecommunications & IT Sub-committee: Mr Wilson Tan Hai Guan (Chairman) Singapore Telecommunications Ltd MR KL Tsang, Chairman from the EEAI IG, voicing concerns regarding the industry during the President s dialogue session with members in December

49 Industry Groups Fire Protection, Safety & Security The Fire Protection, Safety & Security (FPSS) industry group was founded by five SMa members namely DORMA Door Controls Pte Ltd (now known as DORMA Far East Pte Ltd), South East Metal Industries Pte Ltd, Kaba Security Pte Ltd, Tacam Steel Pte Ltd and Assa Abloy (S) Pte Ltd in April Mr Rowan Tan of DORMA Far East Pte Ltd, who was the industry group s founding Chairman, was re-elected to chair the IG for at the AGM held in April Key Strategic Directions To champion the cause of local fire protection and safety-related and security industries To foster closer relationships with government agencies and members through drafting and reviewing of safety standards, promoting best practices, conducting joint research and educating the public on fire safety and security issues To provide consultative and advisory support for SMEs To position as a resource network provider, covering published standards, training, standardized forms of contracts, and code of practice for compliance Chairman: Mr Rowan Tan DORMA Far East Pte Ltd Deputy Chairman: Mr Rodney Lee Tacam Steel Pte Ltd Vice-Chairmen: Mr Gn Chiang Yam Hart Engineering Pte Ltd Mr Patrick Chang Paclin Office Products Pte Ltd Mr David Goh Vanguard Fire Systems Pte Ltd 48

50 Industry Groups Highlights for 2008: 13 November- Dialogue session with SPRING Singapore, Singapore Civil Defence Force and TUV SUD Pte Ltd. Together with the Building Products & Construction Materials Industry Group, the FPSS held a dialogue session on the Singapore Standards 332: The agencies gathered important feedback about the implementation issues from industry players. As a result of the dialogue session, the implementation of the new Standards was deferred to 1 July Rowan at AGM- Mr Rowan Tan, re-appointed as Chairman for FPSS (second from right) in the new term of at the 5th Annual General Meeting on 30 June 2008 The dialogue session with SPRING Singapore, Singapore Civil Defence Force and TUV SUD Pte Ltd taking place on 13 November

51 Industry Groups Food & Beverage The Food & Beverages (F&B) industry group serves as a voice for the Food & Beverages manufacturing and services industries on issues. Feedbacks and researches have been conducted regularly and presented to relevant government authorities and other associations for documentation and resolution. Key strategic directions: To collaborate with International Enterprise Singapore or SPRING Singapore to organise and lead manufacturers at Overseas Roadshows To encourage fellow F&B manufacturers to seek help from Food Innovation and Resource Centre to innovate and improve their products To organise Reverse Mission where buyers can visit potential manufacturers/exports in Singapore To promote and adopt Green manufacturing practices among F&B manufacturers, as well as be a signatory to the Singapore Packaging Agreement Governing Board to implement cost-efficient initiatives Chairman: Mr Sunny Koh Chinatown Food Corporation Pte Ltd Deputy Chairman Mr George Huang Amoy Canning Food Corporation Vice Chairman Mr Colin Choe Fountainhead Kerry Ingredients Pte Ltd Mr Lewis Cheng Prima Limited Mr Cheong Chung Kin Win Sin (Pte) Ltd Committee Members: Mr Eric Huber Boncafé International Pte Ltd Ms Eunice Choa Coco-Cola Far East Ltd Dr Siew Teck Who Gardenia Foods (S) Pte Ltd Ms Daphne Wan, Food Empire Holdings Ltd Ms Karen Low F&N Foods Pte Ltd Ms Adeline Yan Kraft Marketing (Singapore) Pte Ltd Dr KK Tan Mycobiotech Ltd Mr Kevin Harty Nestle R&D Centre (Pte) Ltd 50

52 Industry Groups Mr Desmond Loh Sevenoaks Wines Ms Eva Chow Sunfresh Singapore Pte Ltd Mr Peter Tan Super Coffeemix Manufacturing Ltd Ms Apple Ong Yamakawa Trading Co Pte Ltd Mr Peter Lee Yee Lee Oils & Foodstuffs (S) Pte Ltd Mr Tan Chong Gay Warburg Vending Pte Ltd Highlights for 2008: 26 June to 5 July- Food technology mission to the USA In collaboration with SPRING Singapore and the Food Innovation and Resource Centre (FIRC), SMa organised a food technology study mission to the USA. Further participants attended the IFT Food Expo in New Orleans and the Summer Fancy Food Show in New York and visited food related organisations. Participants also took part in the IFT Annual Meeting & Food Expo. It brought together decision-makers from all of the many disciplines involved in food science and technology for scientific education and career development. With more than 1,000 exhibitors and 500 ingredient companies, the potential for great ideas, professional connections, and new opportunities was tremendous. They also visited the 54th Summer Fancy Food Show which was held in New York. A premier marketplace for specialty foods, food manufacturers, retailers and others discovered distinctive new and unique food products and ideas to grow their businesses and upgrade capabilities. The Food safety Partnership Scheme was introduced by the Agri-Food and Veterinary Authority of Singapore to recognised Food Safety Partners for their excellence in food safety assurance and their strong commitment toward food safety education. Members of the SMa F&B IG group celebrated with the award recipients. Three SMa members received the Bronze Awards and 25 members received the Certificate of Commendation. 4 November Packaging Innovations and Reducing Environmental Impact of Packaging Waste Together with the Packaging Council of Singapore (PCS) Industry Group, Mr Keith V H Barnes (Board Member of the Institute of Packaging, The Packaging Society, UK) was invited to share with members the effects of packaging on environment. His insightful sharing session has helped members to review their businesses and formulate changes to reduce the environmental impact of their packaging through innovative solutions. SMa members with Guest-of-Honour, Mr Mah Bow Tan, Minister of National Development, during the Food Safety Awards Night 2008 Mr Keith Barnes shared ways on how companies can make changes to reduce the environment impact on packaging. 18 July- Food Safety Awards Night 2008 The Food Safety Awards Night 2008 championed the food Safety Partners and food factories who have achieved food safety excellence under the AVA s Food Safety Scheme. 51

53 Industry Groups Life Sciences The Life Sciences (LS) industry group comprises of two sub-industry groups, namely the Singapore Pharmaceutical Manufacturers Council (SPMC) the Singapore Pharmaceutical Trade Organisation (SPTO), each representing the local generic drug manufacturers and generic drug distributors respectively. To maintain and enhance the reputation and credibility of the pharmaceutical industry in Singapore and its contribution to public health and welfare, members of the SPMC and SPTO members meet regularly to organise dialogue sessions with the Health Sciences Authority (HSA) and to discuss on the latest regulatory issues around the region. Key strategic directions: To encourage more members to be proactively involved in up-keeping of credibility of pharmaceutical industry in Singapore and contribution to public health and welfare To recruit more members To facilitate exchange of information and organise networking opportunities among members Chairman: Dr Tan Kok Kheng Mycobiotech Ltd Deputy Chairman: Mr Koe Khoon Poh Integrated Contract Manufacturing Pte Ltd Vice-Chairman: Ms Gwen Goh Beacons Pharmaceuticals Pte Ltd Committee Members: Mr Adam Hamid Naina Mohamed & Sons Pte Ltd Dr Henry Wong C Y LYNK Biotechnologies Pte Ltd Dr Y F Kam HerbalScience Singapore Pte Ltd 52

54 Industry Groups Highlights for 2008: 3 October & 17 November- Dialogue Session with Health Sciences Authority (HSA) Dialogue sessions with HSA were arranged by members of SPTO and SPMC respectively. These sessions allowed discourse over issues such as registration fee hikes, patents, timeline for regulatory compliance, operating costs, quality policies, Good Manufacturing Practices (GMP) Audit, approvals of usage of Codeine Phosphate. LS Chairman, Dr Tan Kok Kheng (second from right) with fellow members at a cross industry networking session The discussion among members with HSA during one of the dialogue sessions 53

55 Industry Groups Lifestyle Formed in 1988, the Lifestyle (LFS) industry group was the result of a merger of three industry groups- Fashion & Apparel, Jewellery & Watches and Furniture. The LFS serves to represent the industry to suppliers and consumers. It actively promotes the Singapore s lifestyle products and services to both local and international markets. Key strategic directions: To promote lifestyle trade and business information to local and foreign business communities To foster closer ties among members, private organizations and government agencies To promote Singapore lifestyle industries and services both locally and internationally at trade missions and fairs. To encourage business networking through various events and interactive sessions Chairman: Mr Yeo Cheong Guan, Eng Bee Paper Merchants (Pte) Ltd Deputy Chairman Ms Sally Liang Derma Nano International Pte Ltd Committee members : Ms Nancy Mok Body Sense Pte Ltd Ms Annabelle Tan BriteKconcept Pte Ltd Ms Joanna Wong Eu Yan Sang International Ltd Ms Alice Ho Fun s Florist & Nursery Pte Ltd Ms Ruth Lim Sino-America Tours Corporation Pte Ltd Mr Christopher Te Trans-Link Exhibition Forwarding Pte Ltd 54

56 Industry Groups Highlights for 2008: 5 November- Public Forum on Healthy Living Starts with Prevention Together with Thomson Lifestyle Centre, a public forum was organised to promote healthier living among members by enhancing their knowledge on healthy living. Presenting on the topic was Dr Loo Han Woen who shared useful insights and tips on health preventive measures towards aging gracefully with members. After the forum, members were treated to a complimentary health check and skin analysis. LFS Chairman, Mr Yeo Cheong Guan (extreme left) with fellow members during a tour visit at Asia Pacific Breweries site. Dr Loo Han Woen speaking at the public forum on 5 November

57 Industry Groups Metal, Machinery & Engineering Industry Group The Metal, Machinery & Engineering (MME) industry group channels its efforts on the discussion of salient issues; to update members on market trends and activities that aim to enrich, educate and stimulate members interest. With the support of its Social and Programme Sub-Committee, MME organises activities that enable members to gain first-hand information on the government s programmes. Additionally, interesting presentations and factory visits are organised for members. Key strategic directions: To provide relevant assistance to members on MME issues To facilitate dissemination of information on government s assistance programmes as well as provide channel of feedback between members and government Chairman: Mr James See Singco (Pte) Ltd Deputy Chairman: Mr John Kong BlueScope Steel Asia Pte Ltd Committee Members: Mr N Ratnam Aranco Line (S) Pte Ltd Mr CM Quek Ritchmen (S) Pte Ltd Mr Siew Yit Foong Cititech Industrial Engineering Pte Ltd Mr James Wong O. E. Manufacturing Pte Ltd Mr Jerry Tan Wanin Industries Pte Ltd Mr Wong Choon Kin Spot Management Services Pte Ltd Mr Alan Tan Yeow Koon CPM Pacific Pte Ltd Mr Gan Chin Yean Interplex Singapore Pte Ltd Dr Lim Chee Song Simplex Pte Ltd Mr Tay Choon Mong Tay Choon Mong Agency 56

58 Industry Groups MME IG Deputy Chairman, Mr John Kong with Chris Gawan-Taylor, Board Member of the Australian Chamber of Commerce, Singapore (AustCham) at SMa s new premise opening ceremony on 10 October 2008 MME IG Chairman, Mr James See (extreme right) with fellow Council Members at Asia Pacific Breweries tour visit 57

59 Industry Groups Medical Technology The Medical Technology (MT) industry group was formed in Its mission was to be the leading voice for the medical industry and related organisations, encompassing medial devices, equipment, instruments, diagnostics, and implantable, serving as a vital forum and focal point to advance the interests of the industry and benefit the people we serve. Over the years, MT industry group members met regularly to discuss industry-related issues on the latest updates on regulatory affairs and the impact of new regulations to the industry, business issues as well as the code of ethics. Key strategic directions: To enlist members involvement through meetings and events To recruit more members from MNCs and SMEs To develop half-yearly value-add programmes and seminars that cover a wide range of topics including regulatory matters Chairman: Ms Theresa Lim (resigned since November 2008) B.Braun Singapore Pte Ltd Mr Goh Seow Ping (Acting Chairman) Johnson & Johnson (S) Pte Ltd Vice-Chairman: Ms Ginnie Chao Abbott Laboratories (S) Pte Ltd Committee Members: Ms Jacqueline Monteiro Medtronic International Pte Ltd Mr Bailey Wong Paul Hartmann Pte Ltd Technical Sub-committee: Ms Jacqueline Monteiro (Chairman) Medtronic International Pte Ltd Ms Shannon Khoo (Committee Member) Johnson & Johnson (S) Pte Ltd Business & Ethnics Sub-committee: Mr Bailey Wong (Chairman) Paul Hartmann Pte Ltd Ms Jane Fong ANTz Latex Pte Ltd 58

60 Industry Groups Highlights for 2008: 14 to 17 July- Meeting for the 8th ASEAN Consultative Committee for Standards and Quality Medical Device Product Working Group (ACCSQ-MDPWG) In support of the ASEAN economic integration beyond 2015, delegates from the ASEAN regulators as well as representatives from the industry and the ASEAN Secretariat convened for a discussion in formulating plans toward a closely integrated regional entity. This meeting was held in Bali, Indonesia. MT industry group Technical Sub-Committee Chairperson, Ms Jacqueline C. Monteiro represented the industry representatives as observers in both meetings. Discussions included Common Submission Dossier Template (CSDT); In-Vitro Diagnostics (IVD) Classification; ASEAN Medical Device Directive; Post-Marketing Alert System for Defective and Unsafe Medical Devices; Technical Assistance and Cooperation with Dialogue Partners and Global Medical Device Nomenclature. 28 February and 11 September- Dialogue Sessions with Health Sciences Authority The first session on 28 February was organised to primarily discuss on the feedback letter that was required to be submitted to HSA in regards to the Worldwide Adverse Event Reporting and Good Distribution Practice Medical Device System Certification (GDPMDS). With the endorsement of SPRING Singapore, a second dialogue session was organised on 11 September to raise specific concerns with in regards to issues on medical device registration. A total of 90 companies participated in the session. Following that meeting, the MT industry group met the Centre for Medical Device Regulation (CMDR) team of HSA on 21 October 2008 to feedback on medical device registration and the fees involved. Subsequently a Spinal and Orthopaedic Products Working Group was formed and the group met with HSA on 23 October 2008 to discuss on specific issues pertaining to Spinal and Orthopaedic Products. MTIG members discussing with HSA during the dialogue session on 28 February

61 Industry Groups Oil & Gas and Related Industries The Oil & Gas and Related Industries (O&G) industry group was formed in 2006 with the objective to champion the cause of oil & gas and related issues here in Singapore. With Singapore ranking among the world s top three oil trading locations and recognised as a global leader in oil refining, there is a need to maintain and enhance the reputation of the oil & gas community in Singapore. Working closely with the government, public sector and ASEAN neighbours, the industry group aims to promote the furtherance of the economic development of Singapore. Key strategic directions: To maintain and enhance reputation of O&G community in Singapore and ensuring qualitycompliance products To co-operate with government organizations to promote the investment and development of oil, gas and related industries in Singapore and other countries, in particular, ASEAN member countries To advise and assist in matter of disputes arising out of commercial transactions between members of O&G and/or other parties To promote good corporate-social responsibility among members To undertake, coordinate and encourage researches and studies that will serve to identify opportunities and projects on new products complementing the O&G industries Chairman: Mr Simon Li Feoso Oil (Singapore) Pte. Ltd. Vice Chairmen: Mr Lawrence Ding Total Oil Asia Pacific Pte. Ltd. Mr Vincent Tay Singapore Petroleum Company Ltd. Mr Chris Keong Singapore Petroleum Company Ltd. (resigned since 31 October 2008) Committee Members: Mr Peter Ong Oilfield Services & Supply Pte. Ltd. Ms Joelle Wu Seal Control Pte. Ltd. Mr Hendrie Lee SSB Cryogenic Equipment Pte. Ltd. Mr Nicholas Tan Tuas Power Supply Pte. Ltd. Ms Lee Mei Leng Atlantic Oil Manufacturing Pte. Ltd. (resigned since January 2009) 60

62 Industry Groups Playing host to delegates from Israel, Chairman of O&G IG, Mr Simon Li (centre) with SMa s President, Mr Renny Yeo and Secretary-General, Mr Gwee Seng Kwong Chairman of O&G IG, Mr Simon Li trying his hand in tapping a glass of TIGER at the TIGER Live tour organised by SMa 61

63 Industry Groups Packaging Council The Plastics and Packaging (P&P) industry group, now commonly known as the Packaging Council of Singapore (PCS), serves as a catalyst for the growth of the packaging industry in Singapore. Besides promoting the co-operation between local and foreign packaging-related organisations, the PCS serves as a voice for the industry especially towards environmental issues. In July 2007, PCS became one of the signatories of the Singapore Packaging Agreement (SPA) with the objective of reducing packaging waste in Singapore. PCS is also a member of the Asian Packaging Federation (APF) as well as a member of World Packaging Organisation (WPO). Key strategic directions: To represent the members of Packaging Industry in Singapore and to spur growth and development of the industry To forge closer ties and co-operation with local and foreign packaging and related organizations and associations To represent the industry s view on related environmental issues, particularly waste minimization, recycling and resource conservation To create awareness and garner support to ensure product quality, environment protection and consumer satisfaction To conduct and promote packaging-related seminars, conferences and exhibitions aimed at promoting excellence in packaging and keeping members informed of the latest trends and technology in the packaging industry To organize regular dialogue sessions with other organizations, government and quasigovernment organizations and facilitate information dissemination Chairman: Mr Albert Lim, Packagers Pte Ltd Deputy Chairman: Mr Randy Ang Starlite Printers (Far East) Pte Ltd Committee members: Dr Xu Yan Grenidea Technologies Pte Ltd Ms May Yap LHT Holdings Ltd Mr Vincent Tan SCA Packaging Singapore Pte Ltd Mr Tan Jit Khoon Winson Press Pte Ltd Mr Chui Tau Siong Jebsen & Jessen Broadway (S) Pte Ltd Ms Joanne Lam Hiap Moh Corporation 62

64 Industry Groups Highlights for 2008: 13 August- Singapore Packaging Star Award 2008 The Packaging Council of Singapore (PCS) and SMa jointly organised the annual Singapore Packaging Star Award to champion innovative packaging designs in the industry. This event was supported by SPRING Singapore with the objective to provide a competitive edge for packaging industry. The Singapore Packaging Star Award is a nationalwide prestigious award that aims to recognise the continuous effort of local packaging designers. The Environmentally Sustainable Packaging Category was first started in This year, the Environmentally Sustainable Packaging category more than doubled that of previous year, reaching 70 entries in total. Participation is extended to commercial and student categories from schools such as the ITEs and Nanyang Polytechnic. The winner for the Environmentally Sustainable Packaging category was awarded to GRENIDEA Technologies for their flagship product AgroResin. This product is made of renewable agricultural fibre waste that composites within 90 days into organic fertilizer which nourishes the soil. Scoring high on all areas including environmental performance for the Best Commercial category was last year s winner- ORIENT DESIGN. Its Save the Earth name card box product was both appealing and innovative which can be reformed and conveniently delivered by mail. 7 October- Asia Packaging Star Award 2008 The Asian Packaging Star Award 2008 was organised by the Asian Packaging Federation (APF) and was held in Tokyo, Japan. APF constitutes of 14 member countries which are Australia, Bangladesh, China, India, Indonesia, Japan, Korea, Malaysia, Philippines, Russia, Singapore, Sri Lanka, Thailand and Vietnam. This award was an initiative to enhance cross-country co-operation among all packaging-related bodies, covering a gamut of subjects like training & education, package development, environmental aspects, law and regulations. This year, the PCS submitted more than 20 entries. Participants of the Singapore Packaging Star Award viewing the submitted packaging designs and products PCS Chairman, Mr Albert Lim presenting the award to Dr Xu Yan, Grenidea Technologies Pte Ltd for the Environmentally Sustainable Packaging category 63

65 International Trade activities for SMa

66

67 International Trade activities International Trade Development SMa promotes and facilitates business growth for members by providing them with opportunities to internationalise their business via trade fairs and trade mission. Through participation in trade fairs and missions, members were able to explore new business and investment opportunities in Singapore and overseas especially in the emerging markets. These are achieved in collaboration with government agencies such as IE Singapore, embassies, foreign chambers of commerce, business councils and other trade associations. The International Trade Development also provides secretarial support to the Trade and Investment Function Committee and the China Business Committee. Trade Fairs and Missions for 2008: Jan Arab Health 2008 Dubai, UAE Jan Medical Design & Anaheim, CA, USA Manufacturing West Mar MEDTEC 2008 Stuttgart, Germany 5-8 Mar ProPak Vietnam 2008 Ho Chi Minh City, Vietnam 4-7 Mar Salima 2008 Czech Republic Apr The Canton Fair (SPRING 2008) Canton, China Apr CosmoBeaute Vietnam 2008 Ho Chi Minh City, Vietnam Apr Food & Hotel Asia 2008 Singapore 9-11 Apr Card Asia/ RFID World Asia Singapore May Semicon Singapore 08 Singapore 7-11 May MetalTech 2008 Kuala Lumpur, Malaysia May China Beauty Expo 2008 Shanghai, China 3-6 Jun NEPCON Malaysia 2008 Penang, Malaysia 3-5 Jun Medical Design & Manufacturing East 2008 New York, USA 66

68 International Trade activities Highlights for 2008: 28 to 31 January- Arab Health 2008, Dubai In 2008, Middle East s largest healthcare event, Arab Health, was held at the Dubai International Convention and Exhibition Centre. There were a total of 2,200 exhibitors from 65 countries Jun ICA/LAB 2008 Kuala Lumpur, Malaysia Jun ProPak Asia 2008 Bangkok, Thailand Jun BroadcastAsia 2008 Singapore Jun CommunicAsia 2008 Singapore Over four days, the exhibition attracted more than 45,000 medical and trade professionals from 100 countries. This represented a 10 per cent growth over the event last year. Arab Health 2008 was inaugurated by Sheikh Mohammed Bin Rashid Al-Maktoum, Prime Minister and Vice President of the UAE and Ruler of Dubai Jun Intermold 2008 Bangkok, Thailand Jun REVAC Kuala Lumpur, Malaysia Jul CosmoBeaute Asia 2008 Kuala Lumpur, Malaysia 23 Jul RoHS Compliance Exhibition Singapore Aug CosmoBeaute Indonesia 2008 Jakarta, Indonesia Sep HOSPIMedica Asia 2008 Singapore Sep Industrial Automation Vietnam 08 Ho Chi Minh City, Vietnam 1-3 Oct Metalex Vietnam 2008 Ho Chi Minh City, Vietnam Oct 104TH Canton Fair Guangzhou, China Nov InfoComm Asia 2008 Hong Kong Singapore Pavilion at the Arab Health

69 International Trade activities 22 to 25 April- Food & Hotel Asia (FHA) 2008, Singapore The Singapore Pavilion at the FHA 2008 received great support from the industry with 53 companies covering an area of more than 700 sqm and was visited by more than 37,000 industry professionals. FHA 2008 encompasses encompasses all specialised events, including Food Asia and Wine & Spirit Asia. Each event has a own dedicated area within the exhibition halls catering to the specific industry sectors. SMa Member, Dynatech Pumps Pte Ltd and their representatives at the 104th Canton Fair 15 to 20 April /15 to 19 October- 103th & 104th Canton Fair, Guangzhou, China SMa led and organised the Singapore Pavilion at the 103rd and 104th Canton Fair, the largest import and export fair in China. The trade fairs featured both import and export of consumer and industrial products. Canton Fair is a promising platform for local and foreign companies to seek business opportunities and collaboration on a global platform. This is the third time that SMa staged a Singapore Pavilion in Guangzhou, China at 104th Canton Fair (China Import & Export Fair). The Singapore Pavilion was supported by IE Singapore under the International Marketing Acitivities Programme (IMAP), The programme offers eligible Singapore companies a subsidy of up to 50 per cent on their participation costs. The Singapore Pavilion at FHA 2008 was organised by Singapore Manufacturers Federation. It was supported by International Enterprise Singapore, Agri-Food & Veterinary Authority of Singapore, Health Promotion Board and the Singapore Food Manufacturers Association. 13 to 16 June- ProPak Asia 2008, Bangkok, Thailand SMa led the Singapore Pavilion at ProPak Asia 2008 with participation from nine companies, and the support from International Enterprise Singapore. ProPak Asia is the region s leading show that reflects the dynamics of a vibrant ASEAN and Asia market and attracted a total of 27,003 trade visitors including international visitors from a record number of 69 countries. ProPak Asia 2008 which was held in Bangkok is built around the heart of the growing needs of the ASEAN economy with a market of more than 600 million people. ProPak Asia 2008 provided opportunities for the manufacturers in the processing and packaging industries to ride on the tremendous growth potential in the region. 68

70 International Trade activities 17 to 20 June- Broadcast Asia 2008, Singapore The broadcast and animation industries had seen a tremendous growth, especially in the last three years. This is evident in the yearly BroadcastAsia Trade Fair, held at the Singapore Expo. BroadcastAsia has grown from occupying two exhibition halls at Singapore Expo in 2006 to three exhibition halls with a total exhibiting area of 22,000 sqm in The Singapore pavilion has also seen a seen a surge in number of exhibitors, from 14 companies in year 2006 to 33 companies in Great support was garnered from the Media Development Authority Singapore and IE Singapore. 17 to 20 June- CommunicAsia 2008, Singapore SMa led the Singapore Pavilion CommunicAsia 2008 for the fourth time. CommunicAsia is a global event where the business of technology comes to life, showcasing the latest digital technologies across mobile networks and applications, network infrastructure and satellite communications. Media Development Authority (MDA) of Singapore s Jewel at Broadcast Asia 2008 In 2008, CommunicAsia attracted a total of 67,573 visitors. This infocomm and media trade exhibition was a great platform for the showcase of latest technologies, industry forums and industry networking. Of the total number of attendees, 52 percent came from outside of Singapore, hailing from about 100 countries and regions across Asia-Pacific, Europe, US and the Middle- East. The Singapore Pavilion has grown in size by 10 per cent in 2008 and we hope to help more local companies in internationalisation and achieve further growth in Singapore Pavilion, organised by SMa, was the largest exhibiting area at CommunicAsia 2008 VIP Tour at the CommunicAsia From left: Dr Lee Boon Yang, Minister for Information, Communication and the Arts, Mr Stephen Tan, Chief Executive of Singapore Exhibitions Services, Mr Jeffrey Liew, Director of International Trade Development Division at SMa and Mr Thian Tai Chew, Director of Corporate Group for Electronics & Precision Engineering Information-Communications Technology at International Enterprise Singapore 69

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72 Centres of Excellence Our pillars of distinction.

73 Centres of Excellence Centre for Corporate Learning Since 1966, The SMa Centre for Corporate Learning (CCL) has been providing integrated training solutions to help companies develop their workforce and stay abreast of industry changes. Staying true to its mission to sustain competitive edge of Singapore s workforce through relevant training and skills upgrading, CCL is known for its Singapore Workforce Skills Qualifications (WSQ) System-accredited programmes such as Forklift Driver s Training Course (below 5 tonnes) and Government-approved training courses such as Safety Orientation Course (Metalworking). In 2008, CCL organised a total of 281 programmes, benefiting more than 9,500 trainees. In addition, CCL also provides public seminars, talks and conferences, as well as customised training programmes to address companies specific training needs. Case study CCL was the official Singapore training centre for Vietnam s State-owned enterprise and unit under Ministry of Construction Song Da Corporation, in 2008 and With more than 20 subsidiaries and 70 affiliates in construction-related sectors such as utilities, materials supply and property, Song Da Corporation aims to develop into a conglomerate while focusing on training of managers and workers to raise its competitive edge. In view of Song Da s needs for efficient construction cost management and cost reduction, CCL invited an experienced industry veteran who is well versed in both local and the Vietnamese context. The objectives were to provide insights in areas where the corporation could learn from the Singapore construction industry, with emphasis on budgeting knowledge and success stories in Singapore. Attendees of the programme have complimented on the usefulness and great relevance of the intensive tailored programmes. On 1 March 2008, Singapore Workforce Development Agency appointed CCL as Authorized Training Provider (ATO) of Singapore Workforce Skills Qualifications (WSQ) Generic Manufacturing Skills and Skills Programme for Upgrading & Resilience (SPUR). 72

74 Centres of Excellence Case study 2 Seah Bao Jie, 24, once worked as a store man and driver in a large transportation and logistics corporation. His career path had little progress until he signed up for a three-month training course in Warehousing and Distribution with CCL one year ago. His motivation to acquire new skills and higher qualifications led him far in his career and since then, he has not looked back. In the training programme, Mr Seah learned about the processes in supply value chain and ways to increase workplace efficiency. He said, Now I see the bigger picture of my work and I can carry my duties more effectively. His improved work performance was soon recognized and was rewarded with a salary increase. He was also promoted and received bigger roles and responsibilities. Not only did he see improvement in his work abilities but also in his employability skills. He moved to a newly established logistics company and took on the new role as an assistant material handler. Mr Seah is now a familiar face at CCL, with a total of five skills certificate and also recommends many friends to CCL s training programmes. Mr Seah Bao Jie s career path saw a transformation soon after he acquired the Skills Certificate in Warehousing and Distribution. 73

75 Centres of Excellence Enterprise Development The Enterprise Development (or was first established in 2005 as a subsidiary of SMa through a government grant from SPRING Singapore. It serves as SMa s business clinic and aims to strengthen management capabilities of SMEs. In close collaboration with SMa, EDC@SMa organises outreach programs and events for SMEs. Leveraging on these industry and networking events, and corporate learning seminars, EDC@ SMa has successfully reached out to more than 7,000 companies to date. With a solid understanding of the growing needs of SMEs, EDC@SMa is able to effectively render customised business solutions such as business advisory services on the back of government assistance schemes. Its strong partnerships with government bodies, close connections with industry leaders and easily accessible resources empowers EDC@SMa in its facilitation and management of customised business solutions for today s aspiring SMEs. 74

76 Centres of Excellence Case Study Business progress begins from a clear and distinctive direction a lesson learnt and successful solution customised for one of EDC@SMa s satisfied clients - Libra Even as one of the leading heat exchange equipment manufacturers, Libra 2002 once experienced diversity in approaches and views of priorities in business improvement. It needed a business management methodology to strengthen its management capabilities and attain business excellence. With EDC@SMa s assistance, Libra 2002 redefined its business vision and realigned its business strategies and direction based on the SME Management Action for Results (SMART) Initiative. Thereafter, the company has developed a clear business roadmap as part of its key business strategy to manage and achieve long term survival and growth in the industry. Enjoying the returns of the SMART Initiative, Libra 2002 is well poised to grow its business beyond local horizons and is also gearing for an eventual IPO listing over the next few years. Convinced of the benefits in the care of EDC@SMa and SMa, Libra 2002 has also joined SMa as a member to reap privileges and is now planning with the EDC@SMa towards stronger corporate brand communications. Supported by EDC@SMa and presented by SPRING Singapore, the Government Enhanced Financial Assistance Schemes seminar was held in December 2008 to help enterprises learn more about the enhancements in financing schemes and banks criteria and considerations for loans. Audience at the EDC@SMa-SPRING-IPOS-IP Academy event on Maintaining Manufacturing Competitiveness with Intellectual Property on 6 Oct 75

77 Centres of Excellence esupply Chain Management Council With a focused vision to help Singapore improve the competitiveness of the manufacturing and logistics sector, the e-supply Chain Management (escm) Council of Singapore was formed in Consisting of major organizations in Singapore, the escm Council has a common goal to enhance the adoption of escm concepts, processes and technologies in Singapore; assisting companies to achieve world class standards in Supply Chain Management and E-Business. The escm Council manages the world s first assessment and certification programme for electronic supply chain management escm assessment framework. The action-oriented programme effectively assesses the e-supply chain management abilities of manufacturing companies along two dimensions collaborative supply chain processes enabled through e-business and supply chain performance indicators. To date, the escm council has assisted 40 companies in implementing e-supply chain management systems. SCM Chairman: Mr Tsang Kwan Lung GP Batteries International Limited Council Members: Mr Tan Jin Soon GS1 Singapore Council Mr Eugene Rim CJ GLS Asia Pte Ltd Mr David Chan APL Co Pte Ltd Ms Mary Yeo United Parcel Service Singapore Pte Ltd Dr Rajesh Piplani Nanyang Technological University Mr Anand Jaggi DFS Mr. William Goh SCC South East Asia Council Advisors: Ms Susan Chong SPRING Singapore Ms Lim Lee Fang SPRING Singapore Mr Jason Low SPRING Singapore Mr Kelvin Wong Singapore Economic Development Board Mr Peter Lam Infocomm Development Authority of Singapore 76

78 Centres of Excellence Case Study A beneficiary of the escm system, Cargoport, is one of the top five cargo consolidators in Singapore. In its operations, Cargoport collaborates with countless partners such as, trucking companies, freight forwarders and others. However, due to the manual management and execution of processes, errors arose frequently and service delivery was adversely affected. Specifically, concerns included poor trucking instruction management, lack of timely loading and unloading plan, tedious and error-prone document processing and poor visibility of timely operation status. These concerns reflected the lack of a central data system that stores, shares, processes and presents real time information. Thus, the escm Council proposed a web-based portal concept that not only addressed both operational concerns, but also equipped Cargoport with value-added capabilities to provide competitive levels of services. Sharing a common database helped with a significant reduction in errors, costs and lost data and offered quick access to real-time data. Cargoport s processes are now automated and fully integrated with other management systems. Customers can now access shipping and freight cargo details roundthe-clock with ease. More importantly, Cargoport has strengthened its competitive edge and is now well-poised to compete with global players. Participants attending a ISO workshop conducted by the escm Council 77

79 Centres of Excellence GS1 Singapore Council Established in 1987, GS1 Singapore Council (GS1 Singapore) is a voluntary standards organisation that develops, establishes and promotes global, open standards for identification and communication for products and services. GS1 hopes to benefit users of identification and the end-consumers. GS1 Singapore works closely with industry leaders and government agencies to promote the GS1 System, a widely used supply chain standards systems in the world. Services provided include article numbering, technical assistance and education on the application of GS1 bar coding and Electronic Product Code global Radio Frequency Identification (EPCglobal RFID) systems to the industry. GS1 Singapore not only aims to update members with the latest technologies and insights from Bar Coding, Radio Frequencies & Supply Chain Management but also to lead Singapore businesses in its standards for identification and business communications. Chairman: Mr Renny Yeo Singapore Cables Manufacturers Pte Ltd Deputy Chairman: Mr Peter Ho Shau Hui Precision Valve Singapore (Pte) Ltd Executive Director: Mr Tan Jin Soon GS1 Singapore Council Committee members: Mr Chan Yeng Chew IE Singapore Mr Seah Seng Choon Consumers Association of Singapore Ms Lian Lay Yong NTUC Fairprice Co-operative Ltd Mr Tan Puay Chuan Intraco Technology PteLtd Mr John Hirst Singapore Retailers Association Mr Tsang Kwan Lung GP Batteries International Limited Mr Kam Chong Phoh RISIS Pte Ltd Dr K K Tan MycoBiotech Ltd Mr James See Singco (Pte) Ltd Ms Annabelle Tan Brite Koncept Pte Ltd 78

80 Centres of Excellence Mr Albert Lim Packagers Pte Ltd Mrs Theresa Michelmann-Lim B. Braun Singapore Pte Ltd Mr Rowan Tan DORMA Far East Pte Ltd Case Study GS1 Singapore played a significant role in promoting Cold Chain Management in Singapore. Specifically it assisted in the development of three Singapore Standards: 1. Singapore Standard CP 95 - The Singapore Standard for Cold Chain Management of Milk & Dairy Products 2. Singapore Technical Reference TR 20 - Cold Chain Management of Chilled Pork 3. Singapore Technical Reference TR 24 - Cold Chain Management of Vegetables Major supermarket chains have adopted these standards. GS1 Singapore also further collaborated with Singapore Polytechnic to conduct WDA-funded courses on the implementation of cold chain management. To date, six training courses were conducted, with two more courses to be scheduled in June The Certificate in Cold Chain Management Training Course has also been included in the Diploma Course of Supply Chain Management of Republic Polytechnic from November Participants from the 5th batch of the Certificate in Cold Chain Management Training Course held during 9-12 September 2008 Pictured at the EPCglobal TLS Industry Action Group meeting on 22 September 2009 are from right: Mr Tan Jin Soon, Mr Koji Asano, Mr Naotaka Ishizawa, Dr Shinichi Ishii, Mr Goh Chiang Fein, Ms Lim Lee Tin, Mr Murphy Cheung and Ms Rosyati Mohd Said 79

81 Centres of Excellence SMa School of Management Learn, Connect and Succeed. From a simple vision to provide students a rich and holistic education, the SMa School of Management (SMa-SOM) has grown into one of today s leading education providers in Asia and Singapore. Offering more than 40 academic programmes at various levels and disciplines including science, commerce and mass communications, SMa-SOM aims to provide a practical learning experience that is relevant in today s ever-changing business environment. SMa-SOM partners four well-known academies Murdoch University, Edith Cowan University, Singapore Media Academy and Chartered Institute of Marketing for its extensive range of programmes. Its distinctive advantage lies in its close relations with industry leaders and students access to networking and career assistance opportunities. SMa-SOM has also received accreditations and accolades for its quality education and business excellence such as the Singapore Quality Class for Private Education Organisations (SQC-PEO). Chairman: Dr Moh Chong Tau Makino Asia Pte Ltd Board Members: Mr Phor Kay Ti HTL International Holdings Ltd Mr Simon Li Feoso Oil (Singapore) Pte. Ltd Mr Richard Soh SMa-SOM 80

82 Centres of Excellence Case study 32 year old Melvin Kang s courage is a rarity in today s fastpaced society. His big decision on a total career switch four years ago from the police force to a highly specialized industry - satellite communications, which required him to acquire a new set of skills and knowledge in communications system. Thankfully, Melvin had the full support of SMa-SOM and is now pursuing a Bachelor of Engineering (Hons) in Communications Systems with Australia s Edith Cowan University. Melvin said, I chose SMa-SOM because of the course specialisation, which is related to the work I do now. Now a second-year student at SMa-SOM, he manages between work in the day and night classes provided by dedicated lecturers from Australia. While classes take place on some weekdays and full day sessions on weekends, Melvin and his classmates also consult and discuss with lecturers over the Internet with click to meet sessions at appointed times. Despite the intensive curriculum, Melvin continues with his pursuit of an Honours Degree qualification to valueadd his career aspirations. His Excellency, Mr Miles Kupa, High Commissioner from the Australian High Commission giving his speech as Guest-of-Honour The cutting of ribbon to officiate the opening of the Murdoch University International Study Centre. From left: Dr Moh Chong Tau, Chairman of SMa- SOM, His Excellency, Mr Miles Kupa and Professor Gary Martin, Deputy Vice Chancellor (Enterprise & International) of Murdoch University 81