January 15-17, 2016 The Linq Resort and Casino, Las Vegas

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1 January 15-17, 2016 The Linq Resort and Casino, Las Vegas Presented by

2 Wildlife Expo 2016 Join the National Pest Management Association (NPMA) and the National Wildlife Control Operators Association (NWCOA) for an educational program that will provide both technical and business-related information to professionals who are involved in wildlife management or are considering offering this valuable add-on service. The program at the Wildlife Expo combines training and education with networking opportunities and the chance to check out the newest technology and services in the Exhibit Hall. Whether you are a large company or a one-man shop, use this opportunity to grow this segment of your business by attending this unique meeting. THE EXHIBIT HALL A centerpiece of the meeting is the Exhibit Hall the largest tradeshow dedicated to wildlife and nuisance bird management. During the program there are several events held in the Exhibit Hall that allow you ample time to meet with vendors and test out new products. CERTIFIED PROFESSIONAL TRAINING COURSES In conjunction with the Wildlife Expo, NWCOA is offering Certified Professional Training Courses for technicians. This unique opportunity is only available at the Wildlife Expo. After successful completion of any course, the student will receive credentials, the ability to use the logo mark in marketing materials, and a certificate of completion. These courses are offered at an additional fee and you can pick and choose which ones you would like to attend on the registration form. For additional details, see page 9. 2

3 THE LINQ RESORT AND CASINO ABOUT THE HOTEL In the middle of the Strip, this modern resort is an 8-minute walk from the Harrah s Las Vegas Monorail station and next to the Linq entertainment/shopping area. To make your reservations at the Linq Resort and Casino, please visit or call (866) and mention Wildlife Expo 2016 by December 23 to receive the group rate of $129 per night. After December 23, rooms and rates are subject to availability. Thank You to Our SILVER Sponsors: 3

4 SCHEDULE OF EVENTS FRIDAY, JANUARY 15 11:00 a.m. 6:30 p.m. Wildlife Expo Registration 5:00 p.m. 6:30 p.m. Welcome Reception & Exhibits SATURDAY, JANUARY 16 7:00 a.m. 5:00 p.m. Wildlife Expo Registration 7:00 a.m. 8:30 a.m. Continental Breakfast & Exhibits GENERAL SESSION 8:30 a.m. 10:00 a.m. Human Dimensions of Wildlife Damage Management Challenges, Obligations and Ethical Considerations James Parkhurst, Virginia Polytechnic Institute and State University (invited) Providing professional wildlife damage management service today requires much more than knowing the how to basics of capturing animals or removing threats. Operators must understand the clients they serve and the perspectives or perceptions that those individuals harbor, as those attitudes can impact your job in surprising ways. Also, in today s world, there are new standards and expectations to which operators are being held, whether these are recognized or not. Finally, the ethical framework in which operators work has shifted; many operators unknowingly may not be making the grade. We will examine these and other issues that significantly can influence the image and success of the profession today. 10:00 a.m. 10:15 a.m. Refreshment Break. CONCURRENT SESSIONS 10:15 a.m. 11:15 a.m. Evolution to Revolution: Air Guns - the New Standard in Wildlife Control Randy Engel, RL Air Guns This presentation will take a look at old-style air guns and introduce what s new and available for use in the wildlife control industry. A look at matching caliber to the job will also be included. Taking Advantage of the Professional Business Tools Available Chris O Banion, Advanced Wildlife Management; Dax Warren, The Wildlife Guys This presentation will discuss how to take it up a notch in business management by using tools available to become more efficient and more professional - in turn increasing revenues and profits. Dax and Chris come at this from very different demographics that include urban and rural businesses. 4

5 CONCURRENT SESSIONS 11:30 a.m. 12:30 p.m. Nuisance Wildlife Control in the Public and Private Sectors: Opportunities and Challenges Mark Jensen, Nevada Wildlife Services; Scott Steckel, Varment Guard Environmental Services, Inc.; Brian Wakeling, Nevada Department of Wildlife Nuisance wildlife control is performed by the private industry, federal agencies and is regulated differently in each state. This panel discussion will explore the similarities and differences between public and private sector services and identify the challenges faced by wildlife control operators, wildlife services and the regulatory community. Don t miss this chance to hear three different perspectives on your industry and join the discussion during a lively question/answer period. Striped Skunk Control, Behavior and Biology Gregg Schumaker, Wildlife Management & Nuisance Removal Striped Skunks are found in each of the lower 48 states and a commonly dealt with complaint in our industry. This presentation will cover many aspects of skunk control including biology, behavior and effective trapping methods. In addition, exclusion methods will be discussed, as well as deodorizing, damage identification and habitat modifications. 12:30 p.m. 1:45 p.m. Lunch & Exhibits CONCURRENT SESSIONS 1:45 p.m. 2:45 p.m. On Bats: Biology and Habits that Dictate Exclusion Protocol Jordan Budenski, Bud s Nuisance Animal Control; Jennifer Newmark, Nevada Dept. of Wildlife This presentation will combine information about the biology and habits of bats with methods for exclusion. Bats unique reproduction biology and habits dictate protocols for the timing of exclusion. This session will create a framework of biology to schedule different types of exclusion methods. Benefits of Electronic Trap Monitoring for WCOs Todd Moran, New Frequency, Inc.; Michael Tucker, Wildlife Removal Services As more states accept electronic trap monitoring to fulfill trap checking requirements, this becomes a more viable option for WCOs around the country. This session will provide firsthand experience from a WCO s point of view about the benefits of using this technology. In addition, this presentation will go over technological advances and legislative changes surrounding remote trap check technology. 5

6 CONCURRENT SESSIONS 3:00 p.m. 4:00 p.m. Control of Burrowing Animals Claude Oleyar, Alpine Animal Control This presentation will address burrowing animals such as: Richardson Ground Squirrels, Pocket Gophers, Prairie Dogs, Muskrats, and Badgers. We will cover how to identify burrows, different trapping techniques to use in their control, and what is the best exclusion method to use for each species. Developing a Respiratory Protection Program to Protect Your Employees and Your Company Linda Lane, National Fit Testing Service If your company uses respirators, respirator safety is not an optional practice. Don t let yourself get overwhelmed by the regulatory language and other considerations that go into developing a respiratory protection program. Instead, attend this session to learn how to create a program for your company in the most simple and effective way possible. 4:00 p.m. 4:30 p.m. Refreshment Break 4:30 p.m. 5:30 p.m. NWCOA General Membership Meeting SUNDAY, JANUARY 17 7:30 a.m. 4:00 p.m. Registration 8:00 a.m. 9:00 a.m. Continental Breakfast & Exhibits GENERAL SESSION 9:00 a.m. 10:00 a.m. Introduction to Stinging Insects Extractions Critter McCool, McCools Wildlife Control Critter McCool has completed very large bee extractions all over the country. Learn from him, the first steps in preparing to perform extractions how to start... He will cover all the steps from taking the call, to driving to the location and completing the inspection. He will cover species identification, what equipment to use and what laws to know. 10:00 a.m. 10:15 a.m. Refreshment Break 6

7 CONCURRENT SESSIONS 10:15 a.m. 11:15 a.m. Exit and Succession Planning: What You Need to Know to Prepare Your Company for the Next Step Norman Cooper, Cooper and Associates You ve spent years planning to build your business into what it is today, but what about the plan for the future. In this session, learn about what you can do today to set up your business for a successful tomorrow. Learn about what should be considered when passing the baton to the next generation as well as how to prepare your firm for a new owner. Unique Pest Rodents of the Southwest Steve Martin, TruTech, Inc. The arid desert of the Southwestern United States is home to many unique species. A few of these rodent species have become a common household pest in the urban interface presenting challenges to NWCOs. The biology and treatment of these pests is specific to the region and a few states, but the implications and methods can be applied to rodents nationwide. CONCURRENT SESSIONS 11:30 a.m. 12:30 p.m. Non-lethal Bird Control Methods Joshua Pierce, Bird-X; Cameron Riddell, Bird Barrier America; Representative from Bird-B-Gone Many non-lethal bird control methods are available to our industry. Hear from three manufacturers about some of the products we have. Learn what special circumstances should be considered when deciding which product to use, as well as how and when to use them. Warranties and Wildlife Exclusion Eben McDermott, Animal Pros This session will present an overview on providing warranty work on residential and commercial projects. We will look at when is it appropriate to offer a warranty and for what duration of time, and when is it impossible to warranty a job. 12:30 p.m. 2:00 p.m. Lunch & Exhibits 1:00 p.m. 2:00 p.m. NPMA Wildlife Committee Meeting 7

8 CONCURRENT SESSIONS 2:00 p.m. 3:00 p.m. The Feral Cat Trap: An Introspective Look into the Feral Cat Controversy Chris O Banion, Advanced Wildlife Management There can be a large amount of controversy over feral cat colonies and the idea of TNR. As a wildlife control professional, what considerations should you take into account when deciding whether or not to add feral cat trapping or control to your service offerings? What are the benefits to your business and community? What are the risks? We will discuss the equipment and techniques to use, as well as public perception (when it hits the fan)! Adding Pest Control: It Is Worth the Trouble! Michael Beran, Wildlife Command Center As a wildlife control operator you are often seen as a hero to your customer you ve saved them from their nuisance wildlife problem. How many times has a customer said to you do you also do pest control? And how many times have you left that money on the table by recommending them to a pest control company? This session will discuss why it is worth going through the trouble of getting your pesticide certification to add this sector to your business. 3:00 p.m. 3:30 p.m. Refreshment Break CONCURRENT SESSIONS 3:30 p.m. 4:30 p.m. The Exclusion Power Hour Jordan Budenski, Bud s Nuisance Animal Removal; Kevin Cornwell, Cornwell s Wildlife Control; Charles Holt, Advantage Wildlife Removal; Mike Hurley, Animal Control Solutions This session will give you tips on maximizing your profit with exclusion. We will look at the art of selling exclusion. There will be a quick lesson on prefab fireplace animal removal. We will learn how to use Pest Armor a simple wildlife exclusion method, as well as delve into replacing ridge vents. Bidding and Selling Large Projects: Techniques and Considerations Dixon Herman, Terminix Wildlife; Jason Reger, Blue Ridge Wildlife Management A large scale project or big job can be a boon or a bust depending on how your company is prepared to handle the added workload. Once you are confident that you can do the work and deliver, we will explore ways to make the sale and close the deal! 5:30 p.m. 9:00 p.m. Final Night Banquet & Awards Ceremony 8

9 CERTIFIED PROFESSIONAL TRAINING COURSES National Wildlife Control Operators Association In conjunction with the 2016 Wildlife Expo, the National Wildlife Control Operators Association (NWCOA) is offering Certified Professional Training Courses for technicians. After successful completion of any course and exam, the student will receive credentials, use of the logo mark in marketing materials and a certificate of completion. JANUARY 14 AND 15, 8:00 a.m. 5:00 p.m. (both days) NWCOA Certified Basic Wildlife Control Operator Training Course Certification Value: 16 NWCOA CEUs / Course Fees: NWCOA Member $300 / Non-Member $350 The NWCOA Certified Basic Wildlife Control Operator Training Course will be offered by NWCOA to train new and current WCOs that perform wildlife management services in or on residential and commercial properties. This course is a two day, hands-on classroom style training course taught by Master NWCOA Instructors and Certified NWCOA Instructors. Course topics include bats, birds, squirrels and other commonly encountered problem species, animal biology, animal handling, euthanasia, inspection, safety, and more. Upon successful completion of this course and a test, the WCO will receive a certificate of completion, use of the logo mark in marketing materials and become a Certified Basic Wildlife Control Operator. Sponsored by JANUARY 15, 8:00 a.m. 3:00 p.m. NWCOA Bat Standards Compliant Training Course Certification Value: 8 NWCOA CEUs / Course Fees: NWCOA Member $150 / Non-Member $175 The NWCOA Bat Standards will be offered by NWCOA to aid in the survival and future of bats in the North America, as well as educate those who perform bat exclusion services in residential and commercial structures. This course is a one day, classroom style training course taught by Certified NWCOA Instructors. Upon completion of this course and successful passing of a test, the WCO will become NWCOA Bat Standards Complaint. Student will also receive a certificate of completion, have use of the logo mark in marketing materials and will be listed on the NWCOA Website. Sponsored by 9

10 CERTIFIED PROFESSIONAL TRAINING COURSES (CONT D.) JANUARY 18, 8:00 a.m. 3:00 p.m. Bird Barrier America, Inc. Certification Training Course Certification Value: 8 NWCOA CEUs / Course Fees: NWCOA Member $150 / Non-Member $175 Birds cause untold millions of dollars of damage to homes, commercial properties, government buildings and industrial facilities. Droppings, nest materials, and ecto-parasites pose serious threats to structures and the people who occupy them. The Bird Barrier America, Inc. certification training course will help you determine which bird control product is suited for solving any bird problem and how to install that product on your client s property. Upon completion of this course and successful passing of a test, the WCO will become a Bird Barrier Certified Installer and receive a certificate of completion. Sponsored by For more information on the training courses or the Wildlife Expo, visit NWCOA is a trademark of the National Wildlife Control Operators Association 10

11 Registration Form REGISTER BY DECEMBER 23 AND SAVE $25! Please print or type clearly. Complete one form per person. Photocopy form for additional registrants or register online at Wildlife Expo Registration Fees Member Non-Member Early Bird (through Dec. 23) $390 $440 Regular (after Dec. 23) $415 $465 NWCOA Certified Training Courses NWCOA Member NWCOA Non-Member Basic Operators Training (Jan. 14 & 15) $300 $350 Bat Standards Compliant (Jan. 15) $150 $175 Residential Enclosed Space Training (Jan. 18) $150 $175 Bird Barrier Certification (Jan. 18) $150 $175 INFORMATION Name Title Company Name Address City State Zip Phone Fax (company) (individual) PAYMENT Check (payable to NPMA) Enclosed Visa MasterCard Total Amount $ Name on Card Card# Exp. Date Sec Code Signature 3 WAYS TO REGISTER: MAIL TO: North St., Fairfax VA FAX: (703) ONLINE:

12 10460 North Street, Fairfax, VA 22030