INCIDENT COMMAND SYSTEM

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1 INCIDENT COMMAND SYSTEM LIAISON OFFICER INSTRUCTOR'S GUIDE DECEMBER 1985

2 PREFACE This package has been developed by Multi-Branch Incident Commanders from the USDA Forest Service and California Department of Forestry. This group was established to fulfill a contractual agreement between the USDA Forest Service, Region 5, and the National Wildfire Coordination Group, NWCG.

3 CONTENTS INTRODUCTION 1 COURSE INSTRUCTIONS 2 Presentation 2 Prerequisites 2 Objectives 3 Time Elements 5 Space and Classroom Requirements 5 Equipment and Materials 6 Evaluation 6 INTRODUCTION TO THE COURSE 8 UNIT 1 --ORGANIZATION AND STAFFING 12 UNIT 2 --WORK LOCATION AND COMMUNICATIONS METHOD 21 UNIT 3 --INFORMATION FLOW 29 UNIT 4 --DEMOBILIZATION 36 APPENDIXES Appendix A -- Administation Requirements A Appendix B -- Student Workbook B Appendix C -- Viewgraphs C Appendix D -- Handouts D Appendix E -- Equipment and Materials E Appendix F -- Final Exam and Keyed Final Exam F

4 INTRODUCTION Liaison Officer is a 8 to 12 hour course to provide the necessary training to prospective Liaison Officers in management of the position. responsibilities The course combines lectures, discussions and exercises. Major points and ICS procedures are clarified and reinforced through a student workbook, exercises, and testing. The instructors are responsible for presenting this course in the most effective manner possible and for complying with administrative requirements for presentation and evaluaton. Subjects covered in this course include: o o o Relationships with other ICS functions Organizing and operating the Liaison function Demobilization THE COURSE COORDINATOR AND ALL INSTRUCTORS SHOULD READ ALL THE PAGES BEFORE BEGINNING THE TRAINING SESSION.

5 COURSE INSTRUCTIONS This section contains instructions and information which are essential to the instructors in making an effective presentation. I. PRESENTATION ARRANGEMENTS PRESENTATION OF THIS COURSE REQUIRES PLANNING AND COORDINATION OF PERSONNEL AND MATERIALS AT LEAST ONE M3NTH IN ADVANCE OF THE PLANNED DATE FOR THE COURSE. A. Identify and get commitments from multi-branch qualified instructors including at least one Incident Commander. B. Identify and notify qualified nominees for the course at least 30 days in advance. C. Make arrangements for classrooms and course materials. D. Make arrangements for local Cooperating and Assisting Agency personnel to participate in presenting the course. II. TARGET GROUP Students should be high ranking officers within the agency. Examples: Forest Service District Rangers or Fire Staff; California Department of Forestry State Rangers II; Fire Department Divison Chiefs; Bureau of Land Management Fire Control Officers. III. PREREQUISITES A. Student prerequisites The student must have completed the following prerequisites before attending the course: 1. Division Supervisor (1-339) 2. Strike Team Leader (1-333, 1-334, 1-335) 3. Basic ICS (1-220) 4. Agency prerequisite - Basic Firefighter and Fire Behavior. B. Instructor' Prerequisites The following are requirements for instructors of

6 1. Should have had extensive experience dealing with Assisting and Cooperating agencies on multiple division size incidents. 2. Must be multi-branch qualified. 3. Should have completed a formal instructor training course or demonstrated ability. 4. Must be available to attend a one day Instructors Meeting before the course begins. IV. COURSE OBJECTIVES This course has been designed to meet specific measurable objectives. Each objective defines what the student will be able to do when he/she completes the unit of instruction. A. Performance Objectives 1. Given an Incident Assignment, identify and list information you will receive from the Incident Commander. 2. Given an Incident Assignment and a briefing by the Incident Commander, describe what information needs to to be passed on to Assisting and Cooperating agencies. 3. Given an Incident Situation, list items to consider in establishing a work location. 4. Given an Incident Assignment, describe and list information that needs to be obtained from Assisting and Cooperating agencies for a Incident Planning Meeting. 5. Given an Incident Assignment, describe the difference between Assisting and Cooperating agencies. 6. Given an Incident Situation and administrative knowledge, identify the authority Agency Representatives must possess in the execution of their duties. 7. Given an Incident Situation, list the indicators that tell you additional staffing is needed. 8. Given an Incident Assignment, identify and list the means and type of communication used in keeping agencies and incident personnel informed. 9. Given an Incident Assignment, identify and list action items that would require immediate attention, and describe what action to take.

7 10. Given an Incident Assignment, describe the Liaison Officer's responsibilities in Incident Demobilization. B. Unit Objectives Unit Objectives are more specific and define what the students will be able to do at the end of each unit of instruction. Introduction to Course 1. Introduce students to instructors, peer group and course. 2. Identification of student level of knowledge and area of course on which greater emphasis may be needed. Unit 1; Organization and Staffing 1. Describe the duties of the Liaison Officer. 2. Describe the duties of an Agency Representative. 3. Determine needed authority of Agency Representatives. 4. List the differences between Assisting and Cooperating agencies. 5. Recognize and list factors that indicate the need for additional staffing. Unit 2: Work Location and Communication Methods 1. Identify and list considerations for selecting a good work locations. 2. Identify methods used to keep Assisting and Cooperating agencies and incident personnel informed. Unit 3: Information Flow 1. List information needed from Agency Representatives for a Planning Meeting. 2. Recognize indicators of need for immediate action. 3. Determine what appropriate action to take. 4. Describe information that needs to be passed on to Cooperating and Assisting agency. 5. Distinguish between Significant and Non-Significant problems.

8 Unit 4: Demobilization 1. Identify and list information needed from Assisting agencies during Demobilization. 2. Describe the Liaison Officer's responsibility during Demobilization. V. TIME ELEMENT A. Introduction 1 Hour B. Instruction Units (Includes breaks, workbook and unit tests) 1. Unit 1 3 Hours 2. Unit 2 2 Hours 3. Unit 3 4 Hours 4. Unit 4 1 Hour C. Final Exam 1 Hour VI. SPACE AND CLASSROOM REQUIREMENTS The classroom and support facilities create the learning environment and can determine the success or failure of the course. A. The Classroom Should: 1. Be quiet and free of outside interruptions. 2. Have controlled lighting to permit the showing of viewgraphs. 3. Have good acoustics. 4. Have adequate ventilation. 5. Have sufficient space, desks, tables, and equipment for the number of participants. Desks and tables should be arranged in a manner which allows trainees to work in small groups (3-5) or individually. B. Lavatories, break areas, and other support services should be readilv available.

9 C. Preparation 1. When scheduling a class, several important points must be covered. a. All students must be informed of the time, place, and dress code for the class. b. The classes, to be effective, should be multi-agency. c. The instructional area should have adequate seating, lighting, and small tables capable of seating groups of 3 to 5 students. 2. When setting up the classroom, several important items should be done. a. Set up classroom so you can move freely through it with students arranged in groups of 3 to 5 around small tables. b. Make name tags for each student and make sure no table has two students from the same agency or unit. Ideally each table would have students from 4 or 5 separate agencies, but if this is not possible, they should not be from the same work location. c. Place Student Workbooks for student at tables before class begins. VII. EQUIPMENT AND MATERIALS A list of equipment and materials required for the preparation this course is given in Appendix E. A. Instructor's Guide of The Instructor's Guide contains all of the information necessary to the instructor to present the course. Additional information regarding the conduct of the course will be found within the Lesson Outline and in the Appendixes. Answers to the Unit Tests are found at the end of the unit for which they are presented. B. Student Workbook (Appendix B) The Workbook is designed for use in conjunction with the more formal lecture material provided in the Detailed Lesson Plan Outline. The Workbook provides space for note-taking, organized in sequence with the Instructor's Guide. The Exercises are keyed in the Instructor's Guide to the corresponding page numbers in the Workbook. The instructor is advised to direct the Exercise, follow up the Exercise by

10 discussing the topic, and follow the Points in the Outline. The solutions to the Workbook Exercises are presented through class discussion. C. Viewgraphs (Appendix C) Viewgraphs are included to illustrate certain subject areas. They are keyed in the "Key Points and Aid Cues" column in line with the material where they are used as an aid. D. Handouts (Appendix D) Unit Tests are taken after each presentation. The test will be collected, graded, and discussed by the instructor. The tests will be given back to the students to use as study material for the final test. Other handouts are keyed to the "Key Points and Aid Cues" column in line with the subject areas in which they are used. VIII. EVALUATION Evaluation is accomplished with Unit Tests, Exercises, and a Final Examination with a passing score of 80$. A Course Evaluation Form is included in the Workbook. Comments are to be made on this form, torn from the Workbook, ^and submitted to the instructor. These evaluations should be submitted to Blto, Division of Training. See Appendix A for details. IX. ADMINISTRATIVE REQUIREMENTS Administrative requirements related to local and national requirements for Liaison Officer Course are listed in Appendix A.

11 DETAILED LESSON PLAN OUTLINE CURRICULUM: Incident Command System COURSE: Liaison Officer UNIT: Introduction to Course SUGGESTED TIME: OBJECTIVE: 1 Hour 1. Introduction of student to instructors, course and peer group. 2. Identification of student's level of knowledge and area of the course on which greater emphasis may be needed. TRAINING AIDS NEEDED: Overhead projector, screen, Viewgraphs I-402-VG through I-402-VG and Handout: Workbook. Optional: 35mm siide projector with tape synchronizer, NIIMS, FIRESCOPE 1970 Revisited or another appropriate slide/tape program. OUTLINE KEY POINTS AND AID CUES WELCOME STUDENT TO THE COURSE AND GIVE A BRIEF OVERVIEW OF THE FACILITY. INTRODUCE INSTRUCTORS TO CLASS AND GIVE EACH STUDENT THE OPPORTUNITY TO INTRODUCE THEMSELVES AND TELL WHAT EXPERIENCE THEY HAVE HAD AS A LIAISON OFFICER. AT THIS TIME YOU MAY WANT TO DIVIDE THE CLASS INTO GROUPS OF 3-5 AND ASSIGN EACH GROUP A TEAM NUMBER. GROUP PARTICIPATION WILL BE REQUIRED IN THIS COURSE. I. COURSE GROUND RULES A. Transportation B. Facilities C. Coffee Breaks D. Messages E. Telephones F. Meals G. Smoking H. Etc.

12 OUTLINE KEY POINTS AND AID CUES II. PURPOSE OF COURSE Provide training to prospective Liaison Officers in the responsibilities of the position in the Incident Command System. YOU MAY WANT TO SHOW THE NIIMS, FIRESCOPE 1970 REVISITED OR ANOTHER APPROPRIATE SLIDE/TAPE PROGRAM HERE. THIS IS A GOOD ICE BREAKER. III. COURSE PRESENTATION The presentations of this course will be mainly lectures with class discussion and individual and group exercises. The workbook is for your use, it contains objectives, exercises, and note paper for each unit. EMPHASIZE USE OF WORKBOOK AND EXPLAIN THAT SOME EXERCISES HAVE NO CORRECT ANSWERS AND ARE FOR CLASS DISCUSSION. IV. OBJECTIVES This course has been designed to meet specific measurable objectives. Each objective defines what you will be able to do when you complete the course. A. Performance Objectives HAVE STUDENT OPEN WORKBOOK TO PAGE 2. Wkbk. pg. 2 Upon completion of this course the student will be able to: 1. Identify and list what information I-402-VG will be received from the Incident Commander. 2. Describe What information needs to be passed on to Assisting and Cooperating agencies. 3. Identify and list considerations for selecting a good work location I-402-VG I-402-VG

13 OUTLINE KEY POINTS AND AID CUES 4. Describe and list information that needs to be obtained from Assisting and Cooperating agencies for an Incident Planning Meeting. 5. Describe the difference between Assisting and Cooperating agencies. 6. Identify the authority Agency Representatives should possess in the execution of their duties. 7. List indicators that tell when additional staffing is needed. 8. Identify and list the means and types of communication used in keeping agencies and incident personnel informed. 9. Identify and list action items that would require your immediate attention and describe what action would be taken. 10. Describe the Liaison Officer's responsibilities in Incident Demobilization. B. Instructional Objectives EXPLAIN TO STUDENT THAT THE INSTRUCTIONAL OBJECTIVES WILL BE COVERED AT THE BEGINNING OF EACH UNIT AS PRESENTED. V. EVALUATION A. Unit Examinations B. Final Examinations HAVE STUDENTS TURN TO PAGE 4 OF THEIR WORKBOOK Wkbk. pg. 3 AND EXPLAIN THE GRADING PROCESS. ENSURE STUDENTS UNDERSTAND COURSE PRESENTATION AND GRADING PROCESS BEFORE MOVING ON TO UNIT 1. STUDENTS UNIT TESTS AND DOCUMENTED ON PAGE 11. FINAL EXAM SCORES ARE 10

14 LIAISON OFFICER GRADING RECORD Students Unit Test Scores Final Total Pts. Overall Grade ! ! la!! i i 16 i 1 1 I i i! t 1 i i i I l i! i 13 i 1 i 19 1 I 20! i! s 21 i i ; 22! 1! i i 1 i : i! 26 1 i 27 I i 30 i j i i i 1 11

15 DETAILED LESSON PLAN OUTLINE CURRICULUM: Incident Command System COURSE: Liaison Officer UNIT: SUGGESTED TIME: 1--Organization and Staffing 3 Hours OBJECTIVE: 1. Describe the duties of the Liaison Officer. 2. Describe the duties of an agency representative. 3. Determine needed authority of agency representatives. 4. List the differences between Assisting and Cooperating agencies. 5. Recognize and list factors that indicate the need for additional staffing. TRAINING AIDS NEEDED: Overhead projector, screen, flip chart, workbook, Field Operations Guide (FOG), ICS or Fireline Handbook (NWCG) 410-1, viewgraphs I-402-VG through I-402-VG, and Handouts: Roster and Unit Test. OUTLINE KEY POINTS AND AID CUES SHOW AND REVIEW UNIT OBJECTIVES WITH STUDENTS. YOU MAY WANT TO SHOW NIIMS OR ICS GENERAL FAMILIARIZATION SLIDE/TAPE PROGRAM. 30 TO 40 MINUTES I-402-VG Wkbk. pg. 4 I. Introduction Liaison Officer is a member of Incident Commander staff. A. Appointed by agency having jurisdictional authority. B. In a Unified Command, the Liaison Officer may be appointed by the agency with greatest involvement or threat. 12

16 OUTLINE KEY POINTS AND AID CUES EMPHASIZE THAT THE LIAISON OFFICER SHOULD BE A HIGH RANKING OFFICER IN THE AGENCY. EXAMPLES: FOREST SERVICE - DISTRICT RANGER OR FIRE STAFF; CALIFORNIA DEPARTMENT OF FORESTRY - STATE RANGER II; DEPARTMENTS - DIVISION CHIEF. FIRE II. Responsibilities of Liaison Officer A. Obtain Briefing from Incident Commander. 1. Incident Briefing ICS-201. BRIEFLY EXPLAIN ICS-201. Wkbk. pg. 6 and 7 2. Summary of Incident Organization. BRIEFLY EXPLAIN ICS-203. a. Organization Assignment ICS-203 Wkbk. pg. 8 b. Other written resources if not available. 3. Agencies currently involved in the incident prepare roster. a. Make sure all are included regardless of commitment. b. Determine assigned representative HAVE STUDENTS COMPLETE EXERCISE 1, ON PAGE 9 OF Wkbk. pg. 9 THE WORKBOOK. ALLOW 10 MINUTES TO COMPLETE. ASK STUDENTS WHAT THEY LISTED, WRITE ON FLIP CHART, AND DISCUSS. HAND OUT SAMPLE ROSTER AND DISCUSS I-402-HO 1. Agency 2. Name of person assigned 3. Communication frequency 4. Location On/Off Incident 5. Telephone numbers ITEMS 1 THROUGH 5 ABOVE ARE ANSWERS TO WORKBOOK PAGE 9. 13

17 OUTLINE KEY POINTS AND AID CUES 4. Determine if involved agencies are Cooperating or Assisting agencies. A. Assisting Agency - Any agency VG directly contributing suppression, rescue, support, or service resources to another agency. B. Cooperating Agencv - An agency supplying assistance other than direct suppression rescue, support or service functions to incident control effort. ASK STUDENTS TO CITE EXAMPLES FOR A WILDLAND FIRE, WRITE ON FLIP CHART, AND DISCUSS. C. Both Cooperating and Assisting agencies need to receive relative incident information. POINT OUT THAT BOTH COOPERATING AND ASSISTING AGENCIES SHOULD BE CONSIDERED EQUALLY IMPORTANT. D. If Assisting Agency is not at the incident facility, how are they to be contacted? 1. Telephone 2. Radio 3. Agency Dispatch 5. Any special instructions A. Incident Commander SOLICIT THESE AND ANY OTHER SPECIAL INSTRUCTIONS FROM STUDENTS, WRITE ON FLIP CHART, AND DISCUSS. 1. Potential political problems 2. Special environmental considerations 3. Agency specific needs. Example: Escaped Fire Situation Analysis Forest Service 14

18 OUTLINE KEY POINTS AND AID CUES 4. Demobilization requirements Example: Engine Inspection before being released. California Office of Emergency Services. SOLICIT OTHER EXAMPLES FROM STUDENTS AND DISCUSS. B. Obtain the Incident Action Plan and keep the most current copy available for reference. DISCUSS WITH STUDENTS THE VARIOUS PURPOSES THIS CURRENT ACTION PLAN CAN PROVIDE. SOLICIT STUDENT INPUT AND DISCUSS. 1. Most up to date information. 2. Assigned resources. 3. Safety problems. 4. Current incident status. C. Provide a point of contact for Cooperating/Assisting agencies. EMPHASIZE AND DEFINE POINT OF CONTACT. 1. Establish contact with appropriate personnel. 2. Take necessary action to satisfy request from agencies. D. Keep Incident Commander appraised of situation with Cooperating and Assisting agencies. LIST ON FLIP CHART AND DISCUSS VARIOUS TYPES OF INFORMATION THAT MUST BE PASSED ON TO INCIDENT PERSONNEL THAT NEED THE INFORMATION. ELABORATE ON WHY THIS INFORMATION IS IMPORTANT. 1. Personnel general condition. 2. Equipment condition. 3. Availability of equipment/personnel 4. Anticipated problem areas. 15

19 OUTLINE KEY POINTS AND AID CUES III. Agency Representative Assigned by Cooperating and/or Assisting agencies. Has full authority to make decisions on all matters affecting that agency's incident participation I-402-VG REPORTS TO THE LIAISON OFFICER OR INCIDENT COMMANDER IF THE LIAISON OFFICER POSITION NOT FILLED. WILL BE ONLY ONE (1) AGENCY REPRESENTATIVE FROM EACH AGENCY ASSIGNED TO THE INCIDENT. IV. Duties of the Agency Representative A. Obtain briefing from Liaison Officer. B. Establish work location. 1. Colocated with or in close proximity to Liaison Officer. 2. Visible to agency personnel represented. REFER STUDENTS TO THE FIELD OPERATIONS GUIDE (FOG), ICS-420-1, PAGE 1-5 OR THE FIRELINE HANDBOOK (NWCG) 410-1, PAGE 30-5 AND BRIEFLY DISCUSS THE POSITION CHECKLIST. C. Attend Planning Meeting with agency input. Field Operations Guide or Fireline Handbook POINT OUT THIS WILL NORMALLY BE DONE BY LIAISON OFFICER. THE D. Oversee the well being and safety of agency personnel. E. Advise Liaison Officer of special agency needs, limitations, and strengths. DISCUSS THESE ITEMS AND STUDENTS, WRTIE ON FLIP CHART, SOLICIT INPUT FROM AND DISCUSS. F. Pass on information to agency at prearranged times. G. Ensure that all agency personnel and/or equipment are properly accounted for and released. 16

20 OUTLINE KEY POINTS AND AID CUES DISCUSS PROBLEMS ASSOCIATED WITH AND THE NEED FOR PROPER DEMOBILIZATION PROCEDURES. H. Ensure that all required agency specific documentation is completed. SOLICIT STUDENT INPUT ON TYPES AND PURPOSE OF DOCUMENTS. ENSURE ALL REQUIRED FORMS AND DOCUMENTS ARE COVERED HERE FOR THE AGENCIES REPRESENTED IN THE CLASS. EMPHASIZE THE LIAISON OFFICER IS NOT A AGENCY REPRESENTATIVE. V. Staffing for Liaison Officer There is only one Liaison Officer assigned to an incident. Liaison Officers can have assistants. BRIEFLY EXPLAIN THE DIFFERENCE BETWEEN DEPUTIES AND ASSISTANTS IN ICS. HAVE STUDENTS, WORKING IN GROUPS, COMPLETE Wkbk. pg. 17 EXERCISE 2, ON PAGE 17 OF THE WORKBOOK. ALLOW 10 MINUTES TO COMPLETE. HAVE GROUP LEADER PRESENT TO THE CLASS WHAT THEY LISTED AND DISCUSS. A. Large number of cooperators I-402-VG B. Mobility C. Type of incident D. Political ITEMS A THROUGH D ABOVE ARE ANSWHIS TO WORKBOOK PAGE 17. HOWEVER ADDITIONAL AGENCY SPECIFIC RESPONSES MAY BE APPROPRIATE. VI. Unit Summary RECAP LESSON OBJECTIVES TO INSURE UNDERSTANDING I-402-VG 17

21 OUTLINE KEY POINTS AND AID CUES EMPHASIZE 1) THAT THERE IS ONLY ONE LIAISON OFFICER; 2) THE IMPORTANCE OF A ROSTER ON AGENCY REPRESENTATIVES, AND 3) THE INDICATORS THAT WILL TELL THE LIAISON OFFICER WHEN TO GET ASSISTANCE. ADMINISTER UNIT 1 TEST. ALLOW 15 MINUTES I-402-HO TO COMPLETE, THEN GRADE. 18

22 Liaison Officer Unit 1 Test 1. The Liaison Officer can have a Deputy? True False 2. List two (2) indicators that will tell you when additional staffing is needed. A. B. 3. The must have full authority to make decisions on all matters effecting their agency. 4. You are assigned as Liaison Officer on a Wildland Fire Incident with the following cooperators involved with incident operations. Indicate which ones are assisting and which ones are cooperating agencies. A. State Highway Patrol B. County Fire Department C. Telephone Company D. State Fire Department E. County Health Department F. Power Company List the five (5) items recorded on the Roster for Agency Representatives

23 Liaison Officer Unit 1 Test (15 Points Possible) The Liaison Officer can have a Deputy? True CFalse 1 Pt. 2. List two (2) indicators that will tell you when additional 2 Pts, staffing is needed. A. Large number of cooperators C. Type of Incident B. Political D. Mobility 3. The Agency Representative must have full 1 Pt. authority to make decisions on all matters effecting their agency. 4. You are assigned as Liaison Officer on a Wildland Fire 6 Pts Incident with the following cooperators involved with incident operations. Indicate which ones are assisting and which ones are cooperating agencies. A. State Highway Patrol Cooperating B. County Fire Department Assisting C. Telephone Company Cooperating D. State Fire Department Assisting E. County Health Department Cooperating F. Power Company Cooperating 5. List the five (5) items recorded on the Roster for Agency 5 Pts Representatives. 1. Agency 4. Location 2. Name 5. Telephone 3. Communicat ion 20

24 DETAILED LESSON PLAN OUTLINE CURRICULUM: Incident Command System COURSE: Liaison Officer UNIT: SUGGESTED TIME: 2--Work Location and Communication Method 1 Hour OBJECTIVE: 1. Identify and list considerations for selecting a good work location. 2. Identify method used to keep assisting and cooperating agencies and incident personnel informed. TRAINING AIDS NEEDED: Overhead projector, screen, flip chart, workbook, viewgraphs I-402-VG through I-402-VG and Handouts: Unit Test. OUTLINE ~ ~ KEY POINT'S AND AID CUES SHOW AND REVIEW UNIT OBJECTIVES WITH STUDENTS I-402-VG Wkbk. pg. 18 I. Introduction Where the Liaison Officer is physically located at the Incident Command Post, effective methods of communicating with other agencies and incident personnel are very important in accomplishing the Liaison Officer's job. A. Keep people informed I-402-VG B. Take the load off the Incident Commander. C. Assist agencies. DISCUSS THE IMPORTANCE OF LEAVING SOMEONE AVAILABLE IF THERE IS A NEED TO TRAVEL OFF INCIDENT. LEAVE SOMEONE (ASSISTANT LIAISON OFFICER) AT THE WORK LOCATION TO BE ABLE TO TAKE CARE OF ROUTINE INFORMATION AND PROBLEMS. THIS PERSON ALSO NEEDS TO KNOW WHERE YOU ARE AND YOUR EXPECTED RETURN TIME. 21

25 OUTLINE KEY POINTS AND AID CUES II. Selection of work location HAVE STUDENTS COMPLETE EXERCISE 3, ON PAGE 20 OF Wkbk. pg. 20 THE WORKBOOK. ALLOW 5 MINUTES TO COMPLETE. ALLOW 5 MINUTES TO COMPLETE. ASK STUDENTS WHAT THEY LISTED. ON FLIP CHART. WRITE ANSWERS ITEMS A THROUGH D BELOW ARE ANSWERS TO WORKBOOK PAGE 20. A. Visible I-402-VG 1. Incident Commander 2. Traffic flow [personnel] 3. Bulletin board 4. Sign 5. Check-In 6. You can see Base/Command Post activities B. Adequate communication 1. Telephone MORE THAN ONE OUTSIDE TELEPHONE LINE MAYBE NEEDED TO FACILITATE AGENCY COMMUNICATION. MAY BE ABLE TO USE INCIDENT COMMUNICATIONS CENTER. 2. Radio POINT OUT THAT THE RADIO WILL KEEP YOU INFORMED OF WHAT IS OCCURRING ON THE INCIDENT BUT TENDS TO MAKE OTHER IMPORTANT COMJNICATION DIFFICULT. 3. Messages Form ICS 213 EXPLAIN PURPOSE AND DISTRIRJTION OF MESSAGE Wkbk. pg. 21 FORM. RUNNERS MAY BE NEEDED TO DELIVER MESSAGES TO RESPECTIVE INCIDENT LOCATIONS/ PERSONNEL. 22

26 OUTLINE KEY POINTS AND AID CUES C. Adequate space 1. Room for 2 to 4 people to work 2. Area for briefing 3. Displays ASK STUDENTS FOR THEIR IDEAS OF THE KIND AND TYPE OF DISPLAYS THAT SHOULD BE USED. POINT OUT THE NEED TO KEEP THESE DISPLAYS CURRENT. EXPLAIN SITUATION UNIT LEADER IS RESPONSIBLE FOR INCIDENT DISPLAY. D. Close to Planning Section 1. Incident Status Summary (ICS-209) Wkbk. pg. 22 BRIEFLY EXPLAIN USE OF ICS Incident Action Plan BRIEFLY EXPLAIN USE OF PLAN AND HOW IT IS FORMULATED. 3. Resource Status 4. Situation Status EMPHASIZE IF THE WORK LOCATION HAS NOT BEEN PREPLANNED OR OTHERWISE SET UP, ARRANGEMENTS MUST BE COORDINATED THROUGH THE LOGISTICS SECTION CHIEF. III. Selection of Communication Method The Liaison Officer must provide incident information to all agencies involved with the incident as well as off incident. WRITE "ON-INCIDENT" AND "OFF-INCIDENT" ON FLIP CHART AS YOUR TALK TO EMPHASIZE THE IMPORTANCE OF THE TWO. POINT OUT SOME AGENCIES MAY BE INVOLVED BUT WOULD NOT NECESSARILY HAVE RESOURCES ON THE INCIDENT. IT IS IMPORTANT TO ESTABLISH EARLY ON METHODS TO COMMUNICATE WITH THE AGENCIES.?1

27 OUTLINE KEY POINTS AND AID CUES A. On-Incident HAVE STUDENTS COMPLETE EXERCISE 4, ON PAGE Wkbk. pg OF THE WORKBOOK. ALLOW 5 MINUTES TO COMPLETE. ASK STUDENTS WHAT THEY LISTED, WRITE ANSWERS ON FLIP CHART. ITEMS 1 THROUGH 4 BELOW ARE ANSWERS TO WORKBOOK PAGE Face to face I-402-VG a. Formal Briefing - time b. Individual Briefing c. Informal Briefing d. At Operation Briefing 2. Bulletin Board a. Post information b. Hand Out Sheet 3. Incident Action Plan a. Organizaton Assignment List (ICS-203) 4. Radio Nets a. Available b. Frequency to use c. Agency Frequency EMPHASIZE THE MDST EFFECTIVE METHOD IS A COMBINATION OF FORMAL AND INFORMAL BRIEFING WITH A COPY OF THE INCIDENT ACTION PLAN OR A PART OF THE PLAN. B. Off-Incident HAVE STUDENTS COMPLETE EXERCISE 5, ON PAGE Wkbk. pg OF THE WORKBOOK. ALLOW 5 MINUTES TO COMPLETE. 24

28 OUTLINE KEY POINTS AND AID CUES ASK STUDENTS WHAT THEY LISTED. WRITE ON FLIP CHART. ITEMS 1 THROUGH 5 BELOW ARE ANSWERS TO EXERCISE 5 WORKBOOK PAGE Telephone I-402-VG a. Pre-establishing times b. New information c. Problems d. Changes 2. Telecopy a. Established times b. Define recipient 3. Incident Action Plan a. Delivered by you. b. Delivered by runner c. Determine recipient 4. Radio a. Support net b. Others 5. Computer a. Incident Status Summary (ICS-209) b. As needed - via the mail or Broadcast System c. Established time IV. Summary RECAP UNIT OBJECTIVES TO ENSURE UNDERSTANDING I-402-VG 25

29 KEY POINTS OUTLINE AND AID CUES EMPHASIZE 1) HOW IMPORTANT IT IS TO ESTABLISH A GOOD "HIGHLY VISIBLE" WDRK LOCATION AT THE COMMAND POST; 2) DETERMINING THE BEST METHOD OF COMMUNICATING WITH ON INCIDENT AGENCIES COMBINATION OF FORMAL, INFORMAL, AND COPY OF INCIDENT ACTION PLAN. ADMINISTER UNIT 2 TEST. ALLOW 15 MINUTES TO COMPLETE, AND THEN GRADE I-4O2-HO 26

30 Liaison Officer Unit 2 Test To assist you in selecting your work location at the Incident Command Post, you should contact. List three (3) items you would consider in selecting your work location. A. B. C. 3- List two (2) recommended methods to use "ON-INCIDENT" to communicate incident information to agency representatives. A. B. 27

31 Liaison Officer Unit 2 Test (10 Points Possible) 1. To assist you in selecting your work location at the 2 Pts Command Post, you should contact Logistics Section Chief. 2. List three (3) items you would consider in selecting your 6 Pts work location. A. Visible B. Adequate Communication C. Adequate Space D. Close to Planning Section 3. List two (2) recommended methods to use "ON-INCIDENT" to 2 Pts communications incident information to agencies. A. Face to Face Briefings B. Bulletin Board C. Incident Action Plan D. Radio Nets 28

32 DETAILED LESSON PLAN OUTLINE CURRICULUM: COURSE: UNIT: SUGGESTED TIME: OBJECTIVE: Incident Command System Liaison Officer Information Flow 3 Hours 1. List information needed from agency representatives for a Planning Meeting. 2. Recognize indicators of need for immediate action. 3. Determine what appropriate action to take. 4. Describe information that needs to be passed on to Assisting and Cooperating agency personnel. 5. Distinguish between Significant and Non-Significant problems. TRAINING AIDS NEEDED: Overhead proiector, screen, flip chart, workbook, viewgraphs I-402-VG through VG and Handout: Sample Time Schedule and Unit Test. OUTLINE KEY POINTS AND AID CUES SHOW AND I. Introduction REVIEW UNIT OBJECTIVES WITH STUDENTS I-402-VG Wkbk. pg. 26 The Liaison Officer provides the key link for informaton flow to agencies and incident personnel. II. Information A. Information pertinent to incident management. DEVELOP AND DISCUSS A AGENCY INFORMATION. LIST OF PERTINENT 1. General personnel limitations. 2. General equipment limitations. 29

33 OUTLINE KEY POINTS AND AID CUES 3. Special skills and/or abilities possessed by Cooperating or Assisting agencies. B. Pertinent information on assisting agencies for Planning Meeting. HAVE STUDENTS COMPLETE EXERCISE 6, ON PAGE 28 Wkbk. pg. 28 OF THE WORKBOOK. ALLOW 5 MINUTES TO COMPLETE, THEN DISCUSS. 1. Duration of assignment on incident I-402-VG HOW LONG CAN THEY PROVIDE RESOURCES. 2. Condition of personnel. 3. Condition of equipment. 4. Logistics support. CAN THEY SUPPORT THEIR OWN RESOURCES I.E., HELICOPTER, HANDCREWS, ETC. 5. Agency constraints. C. Pertinent information on Cooperating agencies for Planning Meeting. HAVE STUDENTS COMPLETE EXERCISE 7, ON PAGE 29 Wkbk. pg. 29 OF THE WORKBOOK. ALLOW 5 MINUTES TO COMPLETE, THEN DISCUSS. 1. Duration of incident I-402-VG 2. General status of incident. 3. How can they assist. 4. Agency constraints. POINT OUT THE INFORMATION FOR COOPERATING AGENCIES MAY BE THE SAME AS THAT FOR ASSISTING AGENCIES BUT NOT IN DETAIL. DISCUSS THE IMPORTANCE OF KEEPING PERSONNEL ASSIGNED TO THE INCIDENT INFORMED. D. Pertinent information to resources assigned to the incident. 30

34 KEY POINTS OUTLINE AND AID CUES HAVE STUDENTS COMPLETE EXERCISE 8, ON PAGE 30 Wkbk. pg. 30 OF THE WORKBOOK. ALLOW 5 MINUTES TO COMPLETE. 1. Food I-402-VG 2. Fuel. 3. Supervisor. 4. Work assignment. III. Significant and Non-Significant Information and Timely Monitoring THIS SECTION SHOULD BE OPEN DISCUSSION WITH THE CLASS AFTER THE STUDENTS COMPLETE EACH EXERCISE. HAVE THE STUDENTS WORK IN GROUPS AND COMPLETE Wkbk. pg. 31 EXERCISE 9, ON PAGE 31 OF THE WORKBOOK. ALLOW 30 MINUTES TO COMPLETE. HAVE SPOKESMAN FROM EACH GROUP MAKE A PRESENTATION. AFTER THE SPOKESMEN HAVE MADE THEIR PRESENTATIONS DISCUSS WITH THE CLASS WHAT ITEMS WOULD BE SIGNIFICANT OR NON-SIGNIFICANT TO THE LIAISON OFFICER. DISCUSS WHAT IS MEANT BY TIMELY MDNITORING AND WHAT IT SHOULD TAKE TO SOLVE SOME OF THE PROBLEMS IDENTIFIED. USE PERSONAL EXPERIENCES WHEN DISCUSSING TIMELY MONITORING I-402-VG BEFORE CONTINUING ON WITH THE EXERCISES, HAVE LOCAL ASSISTING AND COOPERATING AGENCY PEOPLE MAKE A PRESENTATION TO THE CLASS ON PROBLEMS THEIR AGENCY HAS ENCOUNTERED ON WILDLAND FIRE INCIDENTS. HAVE STUDENTS WORKING IN GROUPS, COMPLETE Wkbk. pg. 32 ONE AT A TIME, EXERCISES 10, 11, 12 AND 13, IN THE WORKBOOK. ALLOW 15 MINUTES Wkbk. pg. 33 Wkbk. pg. 3^ TO COMPLETE EACH EXERCISE, THEN DISCUSS. Wkbk. pg. 35 DEPENDING ON CLASS KNOWLEDGE IT MAY NOT BE NECESSARY TO DO ALL FOUR IN EXERCISES.?1

35 OUTLINE KEY POINTS AND AID CUES IV. Providing Information A. On simple incidents can usually accomodate I-402-VG all agency representatives at Planning Meetings. 1. Two-way communication. 2. First hand opportunity to participate. B. On Complex incidents not all Agency Representatives can be accomodated at the Planning Meeting. 1. Desirable to diplomaticallv select attendees at Planning Meeting 2. Combine agencies to provide input to Planning Meeting. EMPHASIZE WHEN MULTIPLE AGENCIES ARE REPRESENTED ON A COMPLEX INCIDENT IT WILL BE LESS CONFUSING TO HAVE AN APPOINTED SPOKESMAN REPRESENT ALL LIKE DEPARTMENTS IN THE PLANNING MEETING. a. Law Enforcement b. Fire Department c. Utilities POINT OUT THE IMPORTANCE OF HAVING ALL AGENCIES PARTICIPATE EVEN IF THEY ARE NOT PHYSICALLY INVOLVED WITH THE ACTUAL PLANNING MEETING. ELABORATE ON CONSEQUENCES OF TOO MUCH DIRECT INPUT AND EXTENDING THE MEETING. USE PERSONAL EXPERIENCES. C. Briefings VG 1. When to brief. a. Before Planning Meeting. b. After Planning Meeting. c. Any significiant changes in incident situation. ^?

36 OUTLINE KEY POINTS AND AID CUES POINT OUT ALL AGENCY REPRESENTATIVES SHOULD ATTEND THE BRIEFING. HAND OUT AND DISCUSS SAMPLE INCIDENT TIME SCHEDULE I-402-HO 2. What to cover at Briefings I-402-VG a. General incident situation. b. Incident action. c. Logistics support. d. Incident commander direction. e. Significant problem. EMPHASIZE THIS IS THE BRIEFING THE AGENCY REPRESENTATIVE RECEIVES FROM THE LIAISON OFFICER AND NOT THE OPERATIONAL BRIEFING. AGENCY REPRESENTATIVES SHOULD ALSO ATTEND OPERATIONAL BRIEFING IF SPACE ALLOWS AND APPROVED BY INCIDENT COMMANDER. V. Summary RECAP UNIT OBJECTIVES TO ENSURE UNDERSTANDING. ADMINISTER UNIT 3 TEST. ALLOW 15 MINUTES TO I-402-HO COMPLETE AND THEN GRADE. 33

37 Liaison Officer Unit 3 Test 1. List three (3) items to be covered when briefing Agency Representatives. A. B. C. 2. On a complex incident all Agency Representatives should attend the Planning Meeting. True False 3. List the two (2) recommended times you should brief Agency Representat ives. A. B. 34

38 Liaison Officer Unit 3 Test (10 Points Possible) List three (3) items to be covered when briefing Agency 6 Pts, Representatives. B. Incident Action C. Logistics Support D. Incident Commanders Direction E. Problems 2. On a complex incident all Agency Representatives should 2 Pts, attend the Planning Meeting. True { False 3. List the two (2) recommended times you should brief Agency 2 Pts, Representati ves. A. Before Planning Meeting B. After Planning Meeting 35

39 DETAILED LESSON PLAN OUTLINE CURRICULUM: Incident Command System COURSE: Liaison Officer UNIT: SUGGESTED TIME: 4 Demobilization 1 Hour OBJECTIVE: 1. Identify and list information needed from Assisting agencies during demobilization. 2. Describe the Liaison Officer's responsibility during Demobilization. TRAINING AIDS NEEDED: Overhead projector, screen, flip chart, workbook, Viewgraphs I-402-VG through I-402-VG and Handouts: Unit Test. OUTLINE KEY POINTS AND AID CUES SHOW AND REVIEW UNIT OBJECTIVES WITH STUDENTS I-402-VG Wkbk. pg. 38 I. Introduction Before and during Demobilization of resources on an incident, the Liaison Officer is important to Assisting and Cooperating Agencies. The Liaison Officer is the contact point for keeping the Agency Representative informed of incident situation and taking care of any concerns they might have in getting released from the incident. EMPHASIZE CONTACT POINT. II. Information A. Information the Liaison Officer has or I-402-VG gathers before a Demobilization Meeting can and does: 1. Save time 2. Speed up Demobilization 36

40 OUTLINE KEY POINTS AND AID CUES 3. Prevent problems 4. Save dollars 5. Help in meeting agencies requirements B. Information for Demobilization Meeting HAVE STUDENTS COMPLETE EXERCISE 14, ON PAGE 40 OF THE WORKBOOK. ALLOW 15 MINUTES TO COMPLETE. ASK STUDENTS WHAT THEY LISTED, WRITE ON FLIP CHART AND DISCUSS. BE SURE TO COVER THE FOLLOWING SEVEN ITEMS. 1. Names of agencies (Assisting and Cooperating) involved in the incident. Wkbk. pg I-402-VG 2. Name of Agency Representatives. POINT OUT SOME OF THIS INFORMATION SHOULD HAVE BEEN RECORDED ON THE ROSTER WHEN THE AGENCY REPRESENTATIVES CHECK-IN. 3. Kind/Type of personnel and equipment assigned or involved with the incident. 4. Agencies concerns/special problems. 5. Physical condition of personnel and how long have they been on the incident, 6. Specific agency release procedures. EMPHASIZE THE LIAISON OFFICER MUST CHECK THE INFORMATION WITH AGENCY REPRESENTATIVES BEFORE ATTENDING THE DEMOBILIZATION MEETING. POINT OUT THIS IS GENERAL INFORMATION THAT IS NEEDED AT THE DEMOBILIZATION MEETING. 37

41 OUTLINE KEY POINTS AND AID CUES C. Release Information Release Information may be the same as that needed for Demobilization Meeting except in more detail. POINT OUT THE LIAISON OFFICER WILL PROVIDE THE PLANNING SECTION WITH THIS INFORMATION AFTER DEMOBILIZATON MEETING AND THROUGHOUT THE DEMOBILIZATION. 1. Special agency requirements for I-402-VG release. 2. Equipment signed out. a. Radio b. Chain Saw 3. Equipment lost 4. Agency forms completed - (personnel time cards) 5. Equipment (vehicle) inspections 6. Performance ratings 7. Record any problems (ICS Form 214) BRIEFLY EXPLAIN UNIT LOG FORM ICS-214 AND DISCUSS WHAT Wkbk. pg. 42 INFORMATION SHOULD BE RECORDED ON IT. and 43. III. Demobilization Meeting At the Demobilization Meeting you represent all Assisting and Cooperating agencies. EMPHASIZE THE AGENCIES1 CONCERNS AND NEEDS ARE THE LIAISON OFFICERS RESPONSIBILITY AND IS THEIR VOICE AT THE PLANNING MEETING. CLASS PARTICIPATION: ASK STUDENTS WHAT THEY THINK THE RESPONSIBILITY OF THE LIAISON OFFICER IS AT A DEMOBILIZATION MEETING. BE SURE TO COVER THE FOLLOWING ITEMS (A THROUGH D) IN THE DISCUSSION. WRITE ON THE FLIP CHART AND DISCUSS. ^8

42 OUTLINE ~~ " KEY POINTS AND AID CUES GIVE EXAMPLES OF EACH USING PERSONAL EXPERIENCES. A. Agency needs I-402-VG DISCUSS AGENCY POLICIES AND REGULATIONS. B. Agency input. DISCUSS CONDITIONS OF RESOURCES AND ANY CONCERNS THAT EFFECT DEMOBILIZATION. C. Identify/solve problems. D. Answer questions concerning agencies. IV. Responsibility during Demobilization Liaison Officers' responsibility during Demobilization is very important to the people going home, all they have on their minds is to get in their vehicle and go. The Liaison Officer is the one who makes sure this does not happen until they have gone through the proper process. A. Demobilization plan 1. Responsibilities 2. Priority 3. Procedures BRIEFLY DISCUSS DEMOBILIZATION PLAN AND EMPHASIZE THE IMPORTANCES OF THE PLAN. WRITE THE PARTS OF THE PLAN ON FLIP CHART AND DISCUSS WHAT ROLE THE LIAISON OFFICER HAS IN THE DEVELOPMENT OF THE PLAN. B. Check-out BRIEFLY EXPLAIN CHECK-OUT FORM ICS-211. Wkbk. pg. 45 and 46 C. Latest update on incident situation. 39

43 OUTLINE KEY POINTS AND AID CUES D. Assist agency resources in the release procedures. 1. Meals 2. Fuel 3. Equipment 4. Check-out E. Off Incident Situation - (Other incidents) EMPHASIZE THE LIAISON OFFICER IS RESPONSIBLE FOR ASSISTING BOTH COOPERATING AND ASSISTING AGENCY RESOURCES THROUGH OUT THE DEMOBILIZATION. V. Summary RECAP UNIT OBJECTIVES TO ENSURE UNDERSTANDING VG ADMINISTER UNIT 4 TEST. COMPLETE AND THEN GRADE. ALLOW 15 MINUTES TO CONSIDER A BREAK AFTER UNIT 4 TEST TO ALLOW STUDENTS MINUTES TO ASK QUESTIONS OR FOR SELF-STUDY BEFORE GIVING FINAL EXAM. ADMINISTER FINAL. HAVE STUDENT COMPLETE AND TURN IN COURSE EVALUATION WORKBOOK PAGE 48. Appendix F Wkbk. pg

44 Liaison Officer Unit 4 Test 1. The Liaison Officer represents Assisting and Cooperating Agencies at the Demobilization Meeting. True False 2. List three (3) items needed from Assisting agencies for the Demobilization Meeting. A. B. C. 3. The Liaison Officer is the key contact for the Agency Representative during Demobilization Operations. True False

45 Liaison Officer Unit 4 Test (10 Points Possible) 1. The Liaison Officer represents Assisting and Cooperating 2 Pts, Agencies at the Demobilization Meeting. True j False 2. List three (3) items needed from Assisting agencies for 6 Pts the Demobilization Meeting. A. Agency Needs B. Agency Input C. Agency Concerns D. Any Problems 3. The Liaison Officer the key contact for the Agency 2 Pts Represenative during Demobilization Operations. True ) False 42

46 APPENDIX A LIAISON OFFICER ADMINISTRATIVE REQUIREMENTS

47 APPENDIX A ADMINISTRATIVE REQUIREMENTS Local Administrative Requirements The Course Coordinator for the agency sponsoring the course is responsible for the following: 1. Student selection and processing based on criteria established under PREREQUISITES AND SPACE AND CLASSROOM REQUIREMENTS. 2. Classroom and equipment arrangements. 3. Duplication of student workbooks--appendix B. 4. Viewgraphs--Appendix C. 5. Duplication of Handouts--Appendix D. 6. NIIMS or FIRESCOPE 1970 Revisited Slide/Tape Program (Optional') 7. Recording test scores and issuance of agency training certificates or notification of failure to satisfactorily complete the course. 8. Equipment and materials--appendix E. National Administrative Requirements It is requested that instructors and administrators document problems or recommendations regarding the presentation of NWCG courses. The problems or recommendations may pertain to: 1. Accuracy or inaccuracy of student responses, based on comparison of objectives with course performance test results. 2. Technical inaccuracy or inadequacy (policy, procedures, state of the art). 3. Instructional inaccuracy or inadequacy (aids, testing devices, methods, etc.). Problems or recommendations should be submitted to: united States Forest Service Aviation and Fire Management Training Officer 630 Sansome Street San Francisco, CA 94111

48 The success or failure of a course presentation depends upon the Course Coordinator and the amount of preplanning done for the presentation. The COURSE TIMELINE CHECKLIST enclosed should be used as a guide to prepare for the presentation of this course. Not all the items listed will fit each course presentation, but you should adapt this CHECKLIST to your particular needs. Items typed in caps are generally the most critical items. Two in particular to be discussed: 1. Student selection and prerequisites--all courses are developed with training and experience prerequisites tied to them. Background experience and training are essential building blocks to allow the student to be at a specified level before venturing into a new subject area. If the prerequisites are not adhered to, it will affect the success of the course presentation and hinder the students ability to relate to what is being taught. 2. Instructor prerequisites and cadre meeting--adherence to these prerequisites is also critical. The instructors for this course must be Multi-Branch Liaison Officers. The instructor with a broad experience level is helpful to the student when addressing questions by the student. Assistant instructors, or those covering a specialized area, need not meet these same prerequisites. The instructor cadre meeting can make or break a session. Each instructor should have been sent a copy of the entire course and the assignment prior to the cadre meeting. The cadre meeting should provide the opportunity for all instructors to go over the material and for the Course Coordinator to take care of any concerns the instructors mav have about the session or the material. The cadre meeting will be critical for instructors who have not been involved in the course. It will be the responsibility of the Course Coordinator to assist these instructors in clarifying how the course or a unit should be presented. It is also helpful to the first time instructor to go through a "dry run" of the unit presentation with other instructors involved.

49 Course: Time Assigned Sequence Liaison Officer Date/Who Items to Complete Dates Completed Date 12 mos. 10 mos. 7 mos. Preparation Course identification purpose, objectives, prerequisites, and prepare announcement. Order course packages and student materials. SELECT AND CONFIRM LEAD INSTRUCTOR, OTHER INSTRUCTORS, AND FACILITIES COORDINATOR. 6 mos. Review course package, agenda. develop 5 mos. 5 mos. 5 mos. 3 mos. 3 mos. 6 wks. 1 mo, 1 mo Issue course announcement. RESERVE CLASSROOM, EQUIPMENT, AND SUPPORTIVE AIDS. SET DATE FOR INSTRUCTOR'S CADRE MEETING TO REVIEW COURSE MATERIAL, PRESENTATION OF COURSE, AND STUDENT PROFILE SHEETS. Precourse Activities Send course material and instructor assignments to instructors. Receive training request nominations. Receive course registration forms and supervisor certification nominees. Preparation Review logistical details with Facilities Coordinator, coffee, transportation needs, etc. HOLD INSTRUCTOR CADRE MEETING. REVIEW COURSE REGISTRATION FORMS AND SUPERVISOR CERTIFICATION, SELECT STUDENTS AND ALTERNATIVES.

50 Course: Liaison Officer Dates Time Assigned Completed Sequence Pate/Who Items to Complete Date 1 mo. Confirm hotel and transportation arrangements for instructors and trainees. 1 mo. 3 wks. 2 wks. 2 wks. 1 wk. 3 days 1 day days +2 days +2 days +2 wks. +3 wks. +3 wks. +3 wks. Request opening/closing speaker and confirm. PREPARE CLASS MATERIALS-- WORKBOOKS, HANDOUTS, VIEWGRAPHS,ETC. Submit request for kits, supplies, overtime, etc. Check ETAs of instructors and students. Verify necessary transportation, quarters, meals, etc. Set up classroom. Course Activities Icebreaker meeting for instructors and students. Start course with welcome speaker and ground rules. COURSE EVALUATION AND CLOSE OUT Preparation Gather instructor materials. Prepare letters to student's home office. Send school pictures, certificates, and letters. Send letters of gratitude to instructors, etc. Complete recommendations for course improvements and submit. Make sure course package is complete and filed.

51 APPENDIX C LIAISON OFFICER VIEWGRAPHS

52 CONTENTS INTRODUCTION VG VG VG COURSE OBJECTIVES COURSE OBJECTIVES CONT. COURSE OBJECTIVES CONT. UNIT 1 ORGANIZING AND STAFF VG VG VG VG UNIT OBJECTIVES DEFINITION OF ASSISTING AND COOPERATING AGENCIES AUTHORITY-AGENCY REPRESENTATIVE INDICATOR FOR ADDITIONAL STAFFING UNIT 2 WORK LOCATION AND COMMUNICATION METHOD VG VG VG VG VG VG UNIT OBJECTIVES RESPONSIBILITIES VORK LOCATION COMMUNICATION ON INCIDENT COMMUNICATION OFF INCIDENT SUMMARY UNIT 3 INFORMATION FLOW VG VG VG VG VG VG VG VG UNIT OBJECTIVES ASSISTING AGENCY INFORMATION COOPERATING AGENCY INFORMATION WORKING RESOURCES INFORMATION TIMELY MDNITORING PLANNING MEETING WHEN TO BRIEF LIAISON OFFICERS BRIEFING UNIT 4 DEH)BILIZATION VG VG VG VG VG UNIT OBJECTIVES INFORMATION CAN AND DOES DEK3BILIZATION INFORMATION RELEASE INFORMATION INFORMATION

53 2. DESCRIBE WHAT INFORMATION NEEDS TO BE PASSED ON VG OBJECTIVES 1. IDENTIFY AND LIST WHAT INFORMATION WILL BE RECEIVED FROM THE INCIDENT COMMANDER. TO ASSISTING AND COOPERATING AGENCIES. 3. IDENTIFY AND LIST CONSIDERATIONS FOR SELECTING A GOOD WORK LOCATION. 4. DESCRIBE AND LIST INFORMATION THAT NEEDS TO BE OBTAINED FROM ASSISTING AND COOPERATING AGENCIES FOR AN INCIDENT PLANNING MEETING.

54 nn-no-i-dn? Vft 5. DESCRIBE THE DIFFERENCE BETWEEN ASSISTING AND COOPERATING AGENCIES. 6. IDENTIFY THE AUTHORITY AGENCY RESPRESENTATIVES SHOULD POSSESS IN THE EXECUTION OF THEIR DUTIES. 7. LIST INDICATOR THAT TELLS ADDITIONAL STAFFING IS NEEDED. 8. IDENTIFY AND LIST THE MEANS AND TYPES OF COMMUNICATION USED IN KEEPING AGENCIES AND INCIDENT PERSONNEL INFORMED.

55 9. IDENTIFY AND LIST ACTION ITEMS THAT WOULD REQUIRE YOUR IMMEDIATE ATTENTION AND DESCRIBE WHAT ACTION I-402 VG WOULD BE TAKEN. 10. DESCRIBE THE LIAISON OFFICER'S RESPONSIBILITIES IN INCIDENT DEMOBILIZATION.

56 1. DESCRIBE THE DUTIES OF THE LIAISON OFFICER 5. RECOGNIZE AND LIST FACTORS THAT INDICATE THE VG UNIT 1 OBJECTIVES 2. DESCRIBE THE DUTIES OF AN AGENCY REPRESENTATIVE 3. DETERMINE NEEDED AUTHORITY OF AGENCY REPRESENTATIVES 4. LIST THE DIFFERENCES BETWEEN ASSISTING AND COOPERATING AGENCY NEED FOR ADDITIONAL STAFFING

57 VG DEFINITION COOPERATING AGENCY: AN AGENCY SUPPLYING ASSISTANCE OTHER THAN DIRECT SUPPRESSION, RESCUE, SUPPORT, OR SERVICE FUNCTIONS TO THE INCIDENT CONTROL EFFORT. ASSISTING AGENCY: AN AGENCY DIRECTLY CONTRIBUTING SUPPRESSION, RESCUE, SUPPORT, OR SERVICE RESOURCES TO ANOTHER AGENCY.

58 AGENCY REPRESENTATIVE HAS FULL AUTHORITY TO MAKE DECISIONS ON ALL MATTERS AFFECTING HIS/HER ONLY ONE AGENCY REPRESENTATIVE FROM EACH AGENCY VG AGENCY'S INCIDENT PARTICIPATION. INVOLVED ON THE INCIDENT.

59 VG INDICATORS 1. LARGE NUMBER OF COOPERATORS 2. MOBIUTY 3. TYPE OF INCIDENT 4. POLITICAL

60 VG UNIT 2 OBJECTIVES 1. IDENTIFY AND LIST CONSIDERATIONS FOR SELECTING A GOOD WORK LOCATION 2. IDENTIFY METHODS USED TO KEEP ASSISTING AND COOPERATING AGENGIES AND INCIDENT PERSONNEL INFORMED

61 VG RESPONSIBILITIES KEEP PEOPLE INFORMED TAKE LOAD OFF THE INCIDENT COMMANDER ASSIST AGENCIES

62 VG WORK LOCATION VISIBLE ADEQUATE COMMUNICATION CLOSE TO PLANNING SECTION ADEQUATE SPACE

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