Deer Oaks EAP Services. EAP and Work/Life Program
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1 Deer Oaks EAP Services EAP and Work/Life Program
2 1. Legal Services Deer Oaks EAP Work-Life 2. Financial Services Enhancements 3. Interactive Will Presentation (NOLO) 4. Identity Recovery 5. Child Care/Elder Care 6. Daily Living Services 7. Take the High Road 8. EAP Counseling 9. Website/IConnectYou App Who is covered? Employees, Dependants, and Household members Access #
3 Legal Services 30-min. telephonic consultation or in-person attorney In-person meetings are scheduled; telephonic attorneys are often immediate Consultation consists of an analysis of the situation and advice on how to proceed 25% discount off the attorney s hourly fee Access to over 100 legal forms online Excluded Issues: Employment as it relates to employees and family members, one s own business, class action lawsuits, taxes What is covered? Covered Issues: Family Law, Criminal, Bankruptcy, Adoption, Elder Care/Wills/ Trusts/Estate Planning, Consumer Issues
4 Financial Services Free telephonic financial counseling and education on issues related to consumer debt and budgeting Counselors address issues via a toll-free information line and follow up by mailing supporting educational materials Advisors are available without an appointment Monday through Friday or through prescheduled Saturday sessions All counselors are knowledgeable in a wide range of financial topics Examples: Budget Preparation Debt Consolidation College Planning Vacation Planning Retirement Planning
5 Interactive Will Preparation (NOLO) Legal/Financial link Free legal binding state specific simple Will" Step-by-step process composed online under the Legal/Financial portion of our website Is designed for typical assets such as a house, car, savings and investments Some situations may require more than a simple Will, and you should get expert advice, or at the least investigate your options
6 ID Recovery ID Recovery is a telephonic consultation service to help you recover from and minimize the impact of a breach of your identity. Provides victims a 30-minute consultation with an identity recovery professional The professional will assess the situation, create an action plan, and provide consultation on implementing the plan Reduces time spent repairing compromised credit history Restores peace-of-mind while helping undo the damage
7 Childcare Services Before and After School Care Parenting and Adoption resources Sick Child Care Summer Programs Sport Camps Special Needs Camps Computer Literacy Programs Eldercare Services Referrals Elder Care/Adult Day Care Assisted Living Facilities Nursing Homes across the Nation Cancer Care Centers Alzheimer s Support Retirement Communities Referrals elder daycare, respite care, assisted living, and nursing homes Elder Substance Abuse Programs Medicare & Medicaid Questions Assistance accessing Medicare resources and extensive resources for issues related to aging
8 Daily Living Additional Categories Work & Career Growth Daily Living & Convenience Health & Wellbeing Parenting Education Examples of Referrals Career Development, Resume Writing Services, Certification Programs Pet-sitters/Kennels, Relocation Services, Transportation/Travel Services, House Cleaners Physician Searches, Safety Programs, Support Groups, Fitness Centers/Programs, Nutrition Programs Child Nutrition, Discipline, Toilet Training, Blended Families, Playgroups, Raising Teenagers, Grandparents as Parents Tutors, Enrichment Programs, Special Needs Education, Home Schooling, Financial Aid, Scholarships We offer referrals of network providers, specialists, and other resources to meet specific work, life or care giving needs.
9 Take the High Road! Your ride is on us! *Pay for your cab *Keep the receipt *Call for instructions on reimbursement One time per year per member up to $45.00 No tips
10 Critical Incident Stress Debriefings Dealing with the unexpected... Onsite group intervention support for: Changes in the workplace Death or injury of an employee(s) Natural disasters
11 EAP Short-Term Counseling Access: 24/7/365 crisis consultation ( ), clinical answer Types: Individual, Family, and Couples Counseling (face-to-face/telephonic/smart phone app) Session: up to 10 visits (45-60 minutes) per person, per issue, per year Referral Type: 1. Self- Confirmed match to insurance referral within 2 business days for routine referral (stress, relational, child/adolescent, etc.) 2. Manager/Supervisor Suggested - Recommends employee to EAP (voluntary- no consent form needed) 3. Manager Directed Referral (Mandatory Referral) - HR is mandating the employee to EAP. The employee signs a release of information/consent form.
12
13 Website
14 Online Simple Will
15 IConnectYou App
16 Employee/Supervisor Newsletter
17 Accessing Services Call Deer Oaks EAP Services: or go to: IConnectYou code:
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