Powerful CVs and Keys to Job Hunting Success

Transcription

1 Powerful CVs and Keys to Job Hunting Success Jason B. Babcock, MBA CMPE Jason Babcock, MBA CMPE Medical office experience 993-pres. M.B.A., Health Management, University of Phoenix, 200 B.S., Business Administration, University of Phoenix, 997 American College of Medical Practice Executives (CMPE) Certified Medical Practice Executive 20

2 Medical Practice Management Practice Manager Az Institute of Hand & Shoulder Specialists ( ) MD, 2 PA s, 2 PT, OT, & 4 FTE s Seven locations Healthcare Recruiter Partner & General Manager Arizona Medical Exchange ( ) Helped people get jobs everyday During 5 years: Staffed,900 permanent employees Conducted over 4,000 interviews Reviewed over,000 resumes per week Staffed 3 to 4 PA s per month Assisted both employee & employer in contract negotiations Medical Practice Management Chief Executive Officer (200-present) 2 MD, PhD, NP, PA & 36 FTE 2

3 Agenda Curriculum vitae, cover letter, references Interview, salary & benefits Why all the fuss about a CV? Contact Info Great Example Name Degree Simple & clear contact information 9 3

4 Contact Info Great Example Name Degree Simple & clear contact information Lindsey Sample, MSN, FNP Xyz Dr Phoenix AZ PROFESSIONAL OBJECTIVE Highly motivated Family Nurse Practitioner, recently graduated, with eight years of nursing experience. Outstanding examination skills, diagnosing and treating clients in collaboration with the health care team. Ready to join a devoted team of professionals who are committed to providing cost-effective and excellent patient-focused care using evidence based practice. EDUCATION Grand Canyon University. Phoenix, AZ 203 Master of Science-Nursing: Family Nurse Practitioner Cumulative GPA 3.8/ clinical hours providing excellent diverse experience. Adult Health: 50 hours Pediatric and Adolescent Health: 50 hours Geriatric Health: 75 hours Women s Health: 75 hours Practice Practicum, Family Practice: 200 hours Intro Great Example Strong action verbs, Used Keywords Intro Simple Example Neither good or bad 2 4

5 Education Great Example Clear and concise, Obvious Education Great Example Clear and concise, Obvious 4 Education Great Example Clear and concise, Include other degrees if applicable 5 5

6 Education Oops Did not list education 6 Rotations Great Example Rotations & Related experience 7 Page of 2 Rotations Good Example Organized by specialty but 2 pages for new grad 8 6

7 Page 2 of 2 Rotations Good Example Organized by specialty but 2 pages for new grad 9 More Sample Rotations PA STUDENT CLINICAL EXPERIENCE Orthopedic Surgery Arizona Performance Sports Medicine & Orthopedics August 20xx-October 20xx Dr. William Meszaros; Mesa, AZ Family Medicine Moon Valley Medical Center Dr. Leslie Edison; Phoenix, AZ Clinical Rotations: October 20xx-December 20xx UAB Surgical Physician Assistant Program January December, surgical cases, to date,793 patient encounters, to date,390 clinical hours, to date Psychiatry, Bryce Hospital, 4 weeks Pediatrics, All Children s Affiliate, 4 weeks Cardiothoracic Surgery, St. Josephs Hospital, Tampa, FL, 6 weeks Congenital & Pediatric Cardiac Surgery All Children s & St. Josephs Children s Hospital, Tampa, FL, 2 weeks General Surgery, St. Vincent s Hospital, 4 weeks OB/GYN with Surgery, Brookwood Hospital, 4 weeks CV 2 page Good Sample page 7

8 CV 2 page Good Sample page 2 Other & Extras Samples Leadership and Honors: UAB S-PA Student Society, Class Vice-President, Class of 20xx Zeta Tau Alpha Fraternity, Vice President II, 20xx 20xx Florida Southern College Varsity Tennis Starter and Scholarship Recipient, 8/xx 4/xx Omnicron Delta Kappa Honors Society Member, 20xx Present International Tennis Association Academic All American, 20xx 20xx Received Who s Who Among American College Students, 20xx Professional Affiliations: American Academy of Physician Assistants (AAPA) Alabama Society of Physician Assistants (ASPA) CV Tips Spell Check and Formatting Actual subject line Julie xxxx Resum and Cover Letter 8

9 CV Tips Do not list SSN / DOB DOB: June 5, 988 Marital status Happily Married with 4 kids Health Nationality Religion Gender Male / Female (instead use Mr. or Ms.) Political affiliation Prior salaries Reasons for leaving previous position References Initially submitting references shows how serious you are about the position Need 3 Minimum 2 or 3 clinical supervisors professor or academic advisor * colleague if currently employed (not discreet) * personal character reference (0-20 years) Coach your references Pick you references carefully References Use the same header, include phone and if possible 9

10 Cover Letter Actual cover letter What is wrong here? Cover Letter Tips Always use cover letter It markets you and answers the question Why should we hire you? This is where you explain your objectives, strengths, skills, etc. Start with standard business style letter format 29 Cover Letter Highlight abilities Display company knowledge Personalized 0

11 Lisa A Sample, WHNP-BC 3503 E Sample St, Gilbert, AZ, Telephone: (480) / pink_758@gmail.com Cover Letter Date: 2/3/5 Attn: Fertility Treatment Center To Whom It May Concern: I am interested in exploring employment opportunities with your medical practice. The accompanying curriculum vitae will provide you with details as to my professional experience, clinical rotation experience and education. I am applying for the position of Nurse Practitioner. As you will note in my Curriculum Vitae, I completed a Master of Science in Nursing in Women's Health at the University of Cincinnati. My professional experience and clinical rotation experience includes the following areas: Obstetrics/Gynecology (Women s Health); currently I am a Nurse Practitioner for Drs. Sample and Sample, OB/GYN in Sample, Arizona Neonatal ICU In 202, I completed a Bachelor of Science in Nursing from The University of Arizona. I am confident that my unique combination of experience, education, accomplishments and personal strengths would make me a valuable asset to your medical practice. At your convenience, I would appreciate the opportunity to meet with you to review my qualifications and discuss my ability to assist your organization in meeting its goals and objectives. Thank you very much for your time and consideration. I look forward to hearing from you soon. Sincerely, Lisa A Sample Enclosure: Curriculum Vitae A little gimmicky but it caught my attention 3 Cover Letter Basics Personalize Show knowledge of position & practice Address appropriate person Familiar with procedures, specialty, etc.? Highlight special expertise Passion profession & specialty What would I find out about you online? Would you hire your online persona?

12 Thank you or Interviews (480) How to Create a High Performance Culture and Amazing Patient Experiences PRACTICE MANAGEMENT PEARLS Jason Babcock, MBA CMPE Step out of your Comfort zone Do I ask for what I really want, or just for what I think others want to give me? Do I toot my horn to ensure others know what I m capable of, or just hope my efforts will be noticed? Do I speak my mind or bite my lip, lest I ruffle feathers or subject myself to criticism? 36 2

13 GUMBALL OR AN Experience? PATIENT EXPERIENCE You can say what you want about who you are, or who you think you are, but people believe what they experience. Jack Mackey, Vice President Service Management Group WORK IS THEATRE: A MODEL NOT A METAPHOR! Performance: An activity done by an individual or group in the presence of and for another individual or group Richard Schechner, Performance Theory 986 3

14 WORK IS THEATRE: A MODEL NOT A METAPHOR! Every expression, word, pose, look, smile, frown, body language will be a memorable event Success depends on how well you act each day You can t bring a bad day to the office Remember, it s not the patients fault Consider best time to schedule your interview Are you a morning person? Do not schedule other appointments This is an investment into your future! Thoroughly research the company and medical specialty Preparation is key - write down your questions What type of person are you looking for? How many hours per week will I be expected to spend in office and/or hospital? 4

15 What type of procedures will I be performing? What is the supervising physician s accessibility? Why is the position vacant? Have you had a PA before? What type of advancement do you see with my position? (research, management, etc.) What are your weaknesses? Know your weakness How to correct weakness Turn your weakness into a strength Getting Ready Dress to impress = Professional Well groomed Avoid heavy colognes or perfumes Be early 5-0 minutes 5

16 Managing your first impression You have one chance to make a first impression The first phone call from the office Dogs, kids, driving, running, at work? interview Greet front office staff when you arrive Address the physician or manager by name Hello Mr. Babcock, thank you for having me. 48 6

17 interview Subjective questions are great What do you like best about working here? What do you do for fun? I love your accent, where are you originally from? 49 interview Focus on your qualifications Support your answers with examples of your past experiences Toot your own horn If you don t who will? Avoid yes/no answers 50 interview Never bad mouth or complain about a previous employer Inject personal insight about your life Avoid politics or social hot buttons Show and explain your potential to the practice/company. 7

18 interview Talk money last If they don t bring it up, you have to Thank the interviewer/s for the opportunity and ask when you can expect to hear from them 52 Salary Once the subject is open get out your list Consider your deal breakers Travel, call schedule, Holidays, supervision, hours, days/week You need a bottom line dollar amount that you can live with 53 Salary from employer s pov Employer s goal is typically to collect three times PA salary+ benefits PA salary+benefit package = $90k Gross collections goal = $270k 54 8

19 Salary from employer s pov Overhead physician is thinking about: wages, benefits, rent, utilities, supplies, software, hardware, new equipment, maintenance contracts, broken equipment, lab expenses, malpractice, depreciation of equipment, leases, uniforms, lab coats, dry cleaning, auto/gas, cell phones, ICD-0 55 Salary from pa s pov Yr. Salary: $85,000-after taxes $66,300 Expenses to practice medicine: Health insurance (3,600) Malpractice insurance (,800) Cell phone/wireless (2,000) PA Application & License (30) DEA (73 for 3 years) Membership dues & CME (,200) 56 What else besides salary?? CME (Continuing Medical Education) Employers pay average $,000 to $,500 Paid time off for CME? Employers typically give week paid Vacation / PTO Average is to 2 weeks first year Holidays Average is 6 to 7 days 57 9

20 What else besides salary?? Insurance paid by employer Health, dental and basic term life Employee may pay portion monthly Medical malpractice insurance Other insurance to consider: Disability, Long term care (LTC), Whole life Cell phone / ipad / laptop 58 Non-financial perks Dedicated medical assistant Additional front office staff Administrative support Credentialing & insurance contracts Billing & coding support EMR or transcriptionist 59 steal this presentation:. Develop a powerful CV 2. Create an stunning cover letter 3. Search for openings 4. Research company w/ opening 5.Get your facts right 6. WOW them! 7.Land the job! 20

21 Thank you (480)