If you have ANY previous healthcare experience, customer service or leadership, or volunteer work HIGH LIGHT THAT!

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1 PHLEBOTOMY STUDENTS REMEMBER: Your resume if the first impression that the employer has of YOU! It needs to be personal yet professional! Creative, yet clean. Try to keep it to one page if possible, if not do not panic we will go through it together many times If you have ANY previous healthcare experience, customer service or leadership, or volunteer work HIGH LIGHT THAT! When creating your resume, feel free to use these 4 sample resumes for inspiration and guidance! The resume that you turn in needs to be one that reflects your desire to obtain a job as a PHLEBOTOMIST and needs to include your education and new skills. Write this resume as if you have already graduated!

2 ADDRESS. NAME PHONE Seeking an opportunity as a phlebotomist where my contributions to patient healthcare matter. I strive to provide the best in safety and comfort to all my patients. Qualification Summary Skillful and precise in performing venipuncture s and capillary punctures; collecting, preparing and storing blood samples Extensive medical terminology training EKG/ ECG training CLIA waive testing Urinalysis training Excellent customer service communication skills Proven ability to build strong customer/client relationships. HIPAA and OSHA training and compliance Well-organized, self-motivated individual with ability to rapidly learn new tasks. Track record for consistently meeting goals and delivering a high level of job performance. AHA, BLS CPR Certified Education & Credentials East Valley Medical College, Phlebotomy Certificate Mesa, AZ June 2015 Arizona Automotive Institute, General Automotive Knowledge, basic Mechanic Skills Glendale, AZ 2010 High School Diploma; Academy Del Sol, General Studies Alamogordo, New Mexico Professional Experience Phlebotomist Externship, Lab Corp Peoria, AZ 05/ /2015 While at Lab Corp I performed over 550 draws on patients of all ages, including geriatric, pediatric and difficult draws; practicing a variety of techniques to ensure safety and comfort to all individual patients. Delivery Driver, Papa John s Peter Blaha Peoria, AZ 08/ /2014 Answered phones to take customers orders or assist with other issues Delivered to the customer with a friendly, helpful, and courteous attitude, while making sure that they received the proper order Customer Support Representative, Safeway Phoenix, AZ 09/ /2013

3 Inbound Safeway calls assisting customers with any issues from the store, working with them to solve the problem, and helping to produce a solution that made them happy. Taking complaints/ compliments and directing the information to the correct individuals Customer support and satisfaction. Nuclear Pharmacy Assoc. 2, Cardinal Health Tempe, AZ 10/ /2011 Delivered medication valley wide in a timely and prompt manor Ensured that the proper medication went to the correct hospital for the patient Disposed of contaminated biohazard syringes

4 YOUR NAME YOUR ADDRESS PHONE OBJECTIVE To obtain a phlebotomy position in a company where my energy and knowledge can effectively be applied toward providing excellent patient care and achievement of company and personal goals. EDUCATION East Valley Medical College Phlebotomy Technician Certificate (Mesa, AZ) July 2015 Valdosta State University BSN Program (Valdosta, GA) 2013 Camden County High School Dual Seal High School Diploma (Kingsland, GA) 2008 HIGHLIGHTS Phlebotomy certification from East Valley Medical College Collect specimen using a variety of equipment based on safety and comfort of the patient Ability to perform draws on all patient ages and conditions, maintaining accuracy with patient information PKU, dermal puncture, venipuncture, and urinalysis efficient CLIA Waive test EKG Training/Vitals Excellent Communication Skills Excellent organizational skills Positive attitude and a quick learner Enthusiastic about patient care Able to work as a team member but also lead when needed Knowledge of medical terminology and anatomy and physiology, HIPAA and OSHA Basic computer skills Strong ability to multitask AHA BLS CPR Certified PROFFESIONAL EXPERIENCE CIGNA MEDICAL Phlebotomy Technician Externship (Phoenix, AZ) July 2015 Preceptor: Judy During my externship I gained experience with many diverse patients. I was able to draw on a large number of geriatric and adult patients, along with pediatric, oncology and post-

5 operation patients as well. My involvement in the handling and transporting of biological specimens was just as important as the accuracy of the draw. Through my practice I accrued approximately 350 patient draws. Childcare Provider (Valdosta, GA) October January 2010 Prepared daily lessons that included learning activities Provided care including food preparation, naps, hands on activities, group and one on one play time with the children Ensured children were in a safe environment at all times Luck N Moody s Produce Stand (Barney, GA) Summer 2006 Provided excellent customer service Sorted produce assuring customers were purchasing top quality products Assisted customers in their produce choices for all types of meal planning Educated customers on the benefits of fresh produce over store bought produce Kept the produce stand and work space clean at all times insuring that all products were kept at excellent quality and not cross contaminated PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST

6 YOUR NAME Your address Your phone number Your address Objective Certified Phlebotomist seeking to join a new organization and contribute to the achievement of its goals and objectives. I strive to provide the optimal safety and comfort to all my patients as well as focus on quality by assuring that all work performed is accurate and complete. Skills Collect specimen using a variety of equipment based on safety and comfort to patients Accuracy with patient identification Precision with syringe, butterfly, venipuncture CLIA waive testing and specimen processing HIPAA and OSHA training Excellent Customer Service and Communication skills Professional and courteous Strong Organization skills Strong work ethic EKG training and Knowledge of Medical Terminology AHA BLS CPR certified Fluent in Spanish Education East Valley Medical College Phlebotomy Certificate (Mesa, AZ) March 2014 Latin Barber School Barber License (Phoenix, AZ) Sep 2011 Humanities & Sciences Academy High School Diploma (Tempe, AZ) March 2010 Professional Experience Phlebotomy Lab Corp Internship (Phoenix, AZ) March 2014 During my Lab Corp Internship I performed over 500 draws on patients of all ages, practicing a variety of techniques to insure safety and comfort to individual patients. Lg s Barber Shop (Tempe, AZ) Present Barber/ Hairstylist Supervisor: Michael Canedo (602) Maintain spotless and safe work environment Greet and welcome clients ensuring each one has a wonderful experience Properly manage money to and from customers Professional Reference

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8 YOUR NAME YOUR ADDRESS- YOUR NUMBER YOUR ADDRESS SUMMARY OF QUALIFICATIONS Collect specimen using a variety of equipment based on safety and comfort of the patient Ability to perform draws on all patient ages and conditions, maintaining accuracy with patient information Knowledge of anatomy & physiology, medical terminology, HIPAA and OSHA CLIA waive testing and EKG training AHA BLS CPR certified- Vitals PKU, dermal puncture, venipuncture, and urinalysis efficient Excellent customer service and ability to efficiently multi task while staying highly organized with detail orientation Knowledge of medical terminology as well as Anatomy and Physiology EDUCATION East Valley Medical College (Phlebotomy Technician) Mesa, AZ 10/2014 Clackamas Community College (Criminal Justice) Oregon City, OR 2011 Canby High School (High School Diploma) Canby, OR 2009 PROFESSIONAL EXPERIENCE Lab Corp Phlebotomist Internship- Supervisor Michelle Cornette (480) /2014 Successfully completed over 600 vacutainer, syringe and butterfly draws Performed both pediatric and geriatric draws Able to complete draws within a safe and timely manner (Queen Creek, AZ) Darden Restaurants Inc. (Olive Garden) Server- Supervisor Jeff Davis (480) (Queen Creek, AZ) 5/ Present Resolve any customer service issues quickly and efficiently. Multi-task while providing a fine dining experience to ensure a higher guest satisfaction and repeat business. Focus on unique customer experience and retention leading to a positive drive and higher sales for the company. Oracle (Hillsboro, OR) 9/2011-2/2012 Data Base Entry Specialist- Supervisor Naida Meagher (971) Compiled, sorted and verified the accuracy of data before it was entered. Trained and managed two other database entry specialists and achieved significant improvements in their productivity. Hollywood Entertainment/ Movie Gallery Inc. (Wilsonville, OR) 7/2008-7/2010 Shift Leader/ Customer Service Representative Checked to ensure that appropriate changes were made to resolve any customer service issues. Kept records of customer interactions and transactions, recording details of inquiries, issues, and comments, as well as actions taken. Resolved customer service and billing issues by performing activities such as exchanging merchandise, refunding money and adjusting bills