Workshop E. 11:15 a.m. to 12:30 p.m.

Transcription

1 Workshop E Ohio Healthiest Employers -- Embracing Wellness at Work, Best Practices, Success at Cultivating a Culture of Wellness, Changing Employee Behavior & Impacting Their Health and Providing a Solid Return on the Investment 11:15 a.m. to 12:30 p.m.

2 Cheryl Mueller, CEBS, GBA, CMS, CBC Vice President, Central Ohio Cheryl Mueller, Vice President, Central Ohio, is instrumental in proposing strategies that can be implemented to enhance employee benefit programs while containing costs and improving employee understanding and appreciation of their benefits. Involved in group health benefits since 2000 and utilizing her previous roles with HORAN as an Account Manager, Financial Analyst and Marketing and Communications Manager, Cheryl provides insight to the overall planning involved in delivering a well-designed benefits package. Cheryl Mueller, CEBS, GBA, CMS, CBC Vice President, Central Ohio CherylM@horanassoc.com Committed to ongoing education for both employers and employees, Cheryl assisted in the creation of the very successful HORAN Education Series, which provides current legislative and industry updates. Cheryl is frequently asked to speak during wellness programs and cultivate workplace environments that promotes employee engagement in their health care decisions. Community Boys & Girls Club of Dayton - Chair of the Finance Committee United Way Emerging Leaders - Member American Heart Association - Board Member Go Red for Women Committee - Member Education Certified Employee Benefits Specialist (CEBS) designation Group Benefits Associate (GBA) designation Compensation Management Specialist (CMS) designation Chartered Benefit Consultant (CBC) designation Life, Accident & Health Insurance license Liberty University - Bachelor of Science degree in Communications About HORAN For over 65 years, HORAN has served as a trusted advisor and thorough planner in the areas of life insurance for estate and business planning, employee benefits consulting and wealth management. Headquartered in Cincinnati, Ohio, with Regional Offices in Dayton, Ohio; Columbus, Ohio; and Ft. Mitchell, Kentucky, HORAN serves both corporate and individual clients in 40 states. HORAN has a strong regional presence with a national footprint. We bring the best services, resources and value to our clients through premier national partnerships with M Financial Group, United Benefit Advisors and Retirement Planning Advisory Group. Our integrity, commitment to excellence and industry knowledge are foundations upon which HORAN has built a reputation for delivering high quality products and services. Visit horanassoc.com to learn more. Regional Office - Columbus 5650 Blazer Parkway, Suite Dublin, OH

3 Biographical Information Sharon Minjares, MBA, MS, RD, LD, Director, Wellness Institute Lake Health 7580 Auburn Road, Suite 201, Concord Twp., Ohio Fax: Sharon started her career with Geauga Hospital, Chardon, Ohio in 1988 as a Clinical Nutrition Specialist Dietitian. In 1993, she joined Lake Health (formerly Lake Hospital System) as a Health Promotion Dietitian. Her primary responsibilities included development, coordinating, and implementing an adult weight management program, Healthy Heart School Program, nutrition counseling, educating Cardiac Rehab patients and providing label reading tours at local grocery stores. In 2006, Sharon became the Health Promotion Coordinator, furthering her community outreach programming. In 2010, she opened the Wellness Institute at TriPoint Medical Center. Her strong strategic management, execution and direction; has provided integrative medicine services for Lake Health team members and the community. As the Director of the Wellness Institute and a Board Member of the American Heart Association-Greater Cleveland Division; she combines her passion for food and nutrition and helping people improve their health and wellness. Sharon received her B.S.in Food and Nutrition from Southern Illinois University in Carbondale, Illinois, M. S.in Nutrition from Case Western Reserve University in Cleveland, Ohio and MBA from Lake Erie College in Painesville, Ohio. Kimberly Nathan, RN, Director of WorkWell & FirstCare Union Hospital, 340 Oxford St Suite 110, Dover Ohio Kimberlyn@unionhospital.org Kimberly began her career as an emergency room nurse moving into positions as a charge nurse and ultimately a trauma program director for Conway Medical Center and Marion Regional Healthcare System, both in South Carolina. Her 25 year career has allowed her to see the effects of a culture not effectively addressing preventable risk factors such as heart disease and obesity. Kimberly most recently held the position of Nursing Supervisor at Union Hospital, prior to being named Director of WorkWell in She serves as the current chair for Healthy Tusc, President of the board for Leadership Tuscarawas and is actively involved in the Healthy Ohio Business Council. Kimberly is Registered Nurse and a graduate of Ohio Valley Hospital School of Nursing receiving her BSN in 1988.

4 Wellness Initiatives Sharon Minjares, MBA, MS, RD, LD Director, Wellness Institute August 23, 2016

5 Overview Non profit 2 Acute Care Hospitals in Lake County, TriPoint Medical Center (Concord Twp) & West Medical Center (Willoughby) 4 Ambulatory Medical Campuses 4 Walk in Care Centers Comprehensive, Freestanding Occupational Rehab Center Home Health Services Continuing Care Center includes Center for Comprehensive Rehab & Center for Geriatric Psychiatry

6 Overview 2,825 Employees (2,115 FTE) 2,350 benefit eligible Aging workforce

7 Evolution of Wellness Initiatives Prior to 2007, Lake Health provided a smorgasbord of activities, which often missed the employees that needed it Programs not targeted at health care costs

8 Lake Health s Wellness Success Developed comprehensive wellness program with emphasis on awareness, identification and recruitment of employees through Center for Health Affairs grant Peer Wellness Coaching Creating a healthier workplace environment Logo branding Walking maps Wellness Toolkit on Intranet EAP Healthier vending options Corporate wellness goal to lower BMI Monetary drawings for HRA completion B Fit 4 Life Corporate Challenge June 2009, Lake Hospital System went through identity and philosophy change to Lake Health Wellness Institute EAP Smoking Cessation Super Savers Catalog Diabetes/Renal Care Programs Annual Employee Health Fairs Lake/Geauga American Heart Walk Susan B. Koman Race for the Cure Monthly Wellness at Work Newsletter E Wellness Tip & Recipe on Wellness Wednesdays My First 5 K Ongoing cafeteria menu changes Blue Sky Green Fields Program B Fit 4 Life Fitness Challenge

9 Lake Health s Wellness Success Mini Max Wellness store at Lake West Medical Center Integrated wellness to health benefits to provide wellness discounts EAP Smoking Cessation Nutrition Counseling coverage for employees Super Savers Catalog Diabetes/Renal Care Programs Lake/Geauga American Heart Walk Susan B. Koman Race for the Cure Annual Employee Health Fairs Ongoing Quarterly Wellness Initiatives Wellness Coaching nominal fee for employees Wellness Wednesdays : E Wellness Tip Phase 1 of Wellness Walking Path at TriPoint Medical Center My First 5 K WellPoints B Fit 4 Life Fitness Challenge Blue Sky Green Fields Mindful Retreats 2015 Opened Wellness Retail Products in Wellness Institute and both hospital s Pharmacies Wellness Incentive Credits & Tobacco Surcharge Smoking Cessation EAP Nutrition Counseling Coverage for Employees Wellness Coaching Super Savers Catalog Diabetes/Renal Care Programs Annual Employee Health Fairs Lake/Geauga American Heart Walk Susan B. Koman Race for the Cure Monthly Wellness at Work Newsletter Wellness Wednesdays : E Wellness Tip My First 5 K Blue Sky Green Fields Program WellPoints B Fit 4 Life Fitness Challenge Blue Sky Green Fields Mindful Retreats

10 Success Honored to be among State of Ohio employers recognized by the Healthy Ohio Healthy Worksite Award American Heart Association Fit Friendly Award Cleveland Museum of NATURAL HISTORY Work Awards 2 nd place

11 Success June 2009, Lake Hospital System went through an Identity and Philosophy Change

12 Success Cultural Change The rebranding became a brand elevation Lake Health s commitment to care for the whole person: mind, body and spirit; shifted from traditional, episodic care to lifelong health care relationship, one patient and one family at a time

13 TriPoint Medical Center

14 Wellness Institute Mission Provide integrated care in a healing environment to promote overall health and wellness We bring together the best of traditional medicine and proven complementary therapies to provide person centered care which addresses the whole person in mind, body and spirit

15 Wellness Institute Services Outpatient Integrative Medicine & Weight Mgt. Services Acupuncture Massage Therapy Music Therapy Reiki Reflexology Nutrition Counseling Wellness Coaching Stress Management Wellness Workshop 10,000 Steps Program B Fit 4 Life Fitness Challenge Mindful Retreats

16 Wellness Studio Classes Yoga Cardio / Toning Tai Chi Barre

17 Success Link Employee Wellness to Health Benefit Design 2012 Integrated wellness to health benefits Option to choose either a traditional PPO Plan (Gold), Consumer Driven Health Plan (Silver) or Qualified High Deductible Health Plan (Bronze) to provide a new option for managing their health care expenses

18 B Fit 4 Life Fitness Challenge 2012 USA Weekend Recognition th Year Participation Ranges /year

19 Fitness Challenge Mission To address the rising rate of overweight and obese adults in Lake County, by increasing their fitness level and knowledge of the importance of maintaining a healthy lifestyle

20

21

22 Snow Shoeing

23 Disc Golf

24

25 Wellness Walk TriPoint Medical Center

26 Wellness Walk TriPoint Medical Center

27 Wellness Walk TriPoint Medical Center

28 Lessons Learned Administration support is key! Only 2,265 of 3,000 employees have e mail Communication, communication, communication! Continue to motivate employees to reach their goals Keep it fun and engaging Collaborate with local community organizations to support wellness initiatives

29 Future Opportunities Look at claims data & address specific needs Continue to engage, empower and energize employees

30 Questions? Sharon Minjares, MBA,MS,RD,LD Director, Wellness Institute

31

32

33 Swept up by Wellness Tornado : 2007 Dropped a lot of house on folks.(well not literally!) Found support in key senior leaders in the hospital- (Glenda of the C suite) Was given tools to do the job- shoes are great but a healthy budget and staff is better Took a very long and winding path over 9 years Surrounded our team with like minded, goal oriented people Consulted with wizards of wellness Met some witches along the way Realized that they the path to wellness was in our own back yard- Collaborative Community Health Needs Assessment, CHIP process, Direct Primary Care Services

34 ACUTE INPATIENT CARE ACUTE INPATIENT CARE SPECIALTY CARE SPECIALTY CARE PRIMARY CARE PRIMARY CARE PREVENTIVE HEALTH FEE FOR SERVICE MODEL VALUE BASED MODEL

35 Annual exam Acute visits Blood Draws Preventive Care Health Coaching Chronic Disease Management Specialist and Hospital Coordination Preventative/Specific Lab Tests Consultations and personalized coaching for weight loss, smoking cessation, and stress management Chronic disease management for hypertension, diabetes, hyperlipidemia, heart disease, asthma, arthritis, osteoporosis, and many other conditions with referrals out to specialist when necessary

36 Direct Primary Care Model Prepaid Care for Enrolled Patients Practice Provides Patient Outreach / Prompt Access Enhanced Clinical Record Effective Documentation / Follow up for Preventive Care / Chronic Care / Sick Care Team Care Medicine

37