CONNECTICUT NONPROFIT COMPENSATION STUDY

Transcription

1 CONNECTICUT NONPROFIT COMPENSATION STUDY CBIA Human Resources

2 2 nd Edition Connecticut Nonprofit Compensation Study Produced by the Connecticut Business & Industry Association and Connecticut Association of Nonprofits

3 Table of Contents About CBIA i About Connecticut Association of Nonprofits ii About This Study v Survey Overview Demographics vi Pay Administration and Practices vii Job Table of Contents viii List of Participants Connecticut Business & Industry Association No part of this book may be reproduced in any form or by any means without the prior, written permission of CBIA.

4 About CBIA CBIA is Connecticut s largest business association, with 10,000 member companies. Our public policy staff works with state government to help shape specific laws and regulations to make Connecticut s business climate competitive and support job creation. Our councils, committees and roundtables give members forums in which to become involved in the legislative and regulatory processes. One of the most important functions of CBIA is providing members with information that can help them better manage their business. We host training seminars, workshops, and conferences on environmental regulations, health and safety, human resources, taxes, energy, health care, and compensation and benefits. Our free telephone consulting services give members access to our experienced staff of professionals on a wide range of business topics. Many CBIA members take advantage of our employee benefits plans, discount programs, and group purchasing opportunities. These include innovative health and dental insurance programs as well as other insurance lines, retirement plans, a COBRA continuation program, an eyewear savings plan, group energy purchasing, and member discounts on everything from packaging materials to background checks. Visit cbia.com. Connecticut NONProfit compensation study 2nd edition i

5 About Connecticut Association of Nonprofits We Help Nonprofits Help Connecticut. Connecticut Association of Nonprofits (CT Nonprofits) is the largest membership organization in the state dedicated exclusively to working with nonprofits in Connecticut. By connecting organizations with information, education, advocacy and collaboration, we help members focus their energy on the people and communities they serve. CT Nonprofits can provide your organization with vital costsaving opportunities, a dedicated public policy and advocacy team, specialized training and education programs, information on nonprofit trends and best practices, and connections with nonprofit colleagues throughout the state. There are thousands of nonprofits in Connecticut each trying to make a difference on its own. We bring them together so that each member can benefit from our collective strength. Join CT Nonprofits today and help us continue our work of advocating for and strengthening nonprofits across Connecticut. Learn more at or call us at Benefits for All Members Cost Savings Benefits: The collective purchasing power of more than 500 nonprofit organizations allows your agency to receive cost savings on dozens of products and services from our endorsed partners, including exclusive access to the Unemployment Services Trust. Training & Education: We bring together nonprofits and experts in all of the skill areas it takes to lead your organization in the 21st century. With more than 130 workshops each year, there are always valuable training sessions planned for staff of all levels. Public Policy & Advocacy: For more than 30 years, CT Nonprofits has been a clear voice at the State Capitol, advocating for funding and establishing visibility for the role of nonprofits in our society. We provide our members with direct access to elected officials and policy decision makers, and experienced lobbyists track and monitor bills and provide the latest updates. Just as importantly, we provide training for our nonprofit members to advocate on their own behalf. Publications & Communications: Members receive exclusive newsletters on the latest nonprofit issues and trends, plus discounts on special publications, including the Nonprofit Employee Handbook, Nonprofit Compensation Survey, and Employee Benefits Survey. Resources: CT Nonprofits takes care to provide the nonprofit community with screened, up-to-date sources on effective management and practices so that you can find the right resources just when you need them. Networking: Through our policy committees and management forums, you can share experiences, challenges, and ideas among colleagues and cultivate communication and cooperation among nonprofits. Publicity: CT Nonprofits works daily to promote the good works of our members, highlighting to policy makers and the public the critical role that nonprofits serve in the community. ii CONNeCTICut NONProfit compensation study 2nd edition

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8 About This Study The Connecticut Nonprofit Compensation Study (2 nd Edition) summarizes information submitted by 266 nonprofit companies. The study contains information on pay administration and the wages and salaries paid for 96 positions (see full listing beginning on page viii.) The positions covered are from the following job families, departments or types of organizations: Administrative, Human Resources, Finance, Clerical, Communications and Public Relations, Training and Education, Government Relations and Legal, MIS, Fundraising, Facilities, Arts, Health and Human Services, and Nutrition. The data were collected between December 2010 and January All information furnished by participants is strictly confidential. This study is most effective when used with other data as a management guide in making informed total compensation decisions. For legal and practical reasons, no direct use of or reference to any of the mentioned study should be made at the bargaining table. Compensation data are broken down by revenue, number of employees, and county and appear in four forms: the extreme range (lowest and highest rates paid) the middle 50-percent range (excluding the lowest and highest reported rates) the weighted average (an average rate for all employees in the job classification) the weighted average of the middle 50-percent range Please note that information for a particular category (e.g., number of employees, budget size or county) appears only if there are four or more companies in that category. Therefore, for some positions the state total will be more than the number of employees and companies specified. Also note that the state average for the mid 50-percentile range will sometimes differ by category, as data points used to calculate the state figures result from the averages of the individual breakdown categories. Annual salaries are reported for exempt positions. Compensation for non-exempt positions is generally reported as an hourly wage. Salary figures do not include overtime. The jobs selected for this report are a sample of the broad range of positions in the nonprofit community. It is not possible to include the many specialized jobs that exist in particular organizations; therefore, we have chosen those jobs we believe are most common in the nonprofit community. A final note: This study gives an overview of compensation for certain positions in Connecticut nonprofit organizations. It should not be used as the sole basis for determining a new compensation package or modifying an existing one. We are constantly trying to improve this report, so please tell us if you have any suggestions for future editions of this study. Please contact Phillip Montgomery, CBIA s director of compensation services, at or phillip.montgomery@ cbia.com, or Karen Maciorowski, CT Nonprofits chief operating officer, at or karenm@ctnonprofits.org. The cost of this report is $100 for CBIA and CT Nonprofits members and $150 for nonmembers. The report is available at cbia.com or by calling and from CT Nonprofits at resources/publications or by calling Connecticut NONProfit compensation study 2nd edition v

9 Survey Overview Demographics Annual Organization Revenue Up to $499, % $500,000 - $1,999, % $2,000,000 - $4,999, % $5,000,000 - $9,999, % $10,000,000 - $19,999, % $20+ million 6.4% Location Fairfield County 18.4% Hartford County 40.2% Litchfield County 2.6% Middlesex County 3.4% New Haven County 24.8% New London County 7.9% Tolland County 0.4% Windham County 2.3% Number of Employees % % % % % % % Nature of Organization Animal-Related; Environment 1.9% Arts; Culture & Humanities 6.0% Crime & Legal Related; Education; Employment 9.0% Food; Agriculture & Nutrition; Housing & Shelter 6.4% Health Care; Mental Health & Crisis Intervention: Diseases; Disorders and Medical Disciplines; Medical Research 19.2% Human Services; Youth Development; Religion-Related 45.9% International; Foreign Affairs & National Security; Civil Rights; Social Action & Advocacy; Community Improvement & Capacity Building 2.6% Philanthropy; Voluntarism & Grantmaking Foundations 2.6% Public Safety; Disaster Preparedness & Relief 0.0% Public & Societal Benefit; Mutual & Membership Benefit; Recreation & Sports 4.9% Science & Technology; Social Science 0.4% Unknown 1.1% Tax-Exempt Status 501(c)(3) 90.5% 501(c)(4) 1.3% 501(c)(6) 6.3% 501(c)(7) 1.9% vi CONNeCTICut NONProfit compensation study 2nd edition

10 Pay Administration and Practices The average number of hours worked per week for full-time employees in a company s organization: (Overtime or part-time employees are excluded from the calculation.) 30 hours 1.5% 32.5 hours 0.8% 35 hours 19.9% 37.5 hours 24.9% 40 hours 49.4% Other 3.4% The tables below indicate guidelines organizations used in compensating employees. Salary Increases Did you offer a Cost of Living Adjustment (COLA) in 2010?* Yes 22.4% No 76.5% Do not know 1.1% For companies that gave a COLA in 2010, the average was 2.7%, and the mode was 3%. Do you plan to offer a Cost of Living Adjustment (COLA) in 2011? Yes 11.6% No 52.1% Do not know 35.9% For companies planning on giving a COLA increase in 2011, the average was 2.7%, and the mode was 3%. Did you offer a merit increase or bonus in 2010?* Yes 41.3% No 57.9% Do not know 1.2% For companies that gave a merit increase, the average was 3.1%, and the mode was 3%. Do you plan to offer a merit increase or bonus in 2011? Yes 24.3% No 29.7% Do not know 46.3% For companies planning on offering a merit increase, the average was 3.1%, and the mode was 3%. *Please note that 12% of the companies gave a salary increase consisting of a merit and COLA. The average increase for these companies totaled 4.7% (COLA of 2% and a merit of 2.7%). Companies in this category generally gave both because their salaries had fallen significantly behind the market. Companies who gave only a merit increase averaged 3% and those only giving a COLA 2.8%. Variable Pay Program Do you have a bonus or incentive pay plan? Yes 18.0% No 80.0% Do not know 2.0% Job Evaluation Do you have a formal job evaluation plan? Yes 84.6% No 15.4% Connecticut NONProfit compensation study 2nd edition vii

11 Job Table of Contents Administration Associate Executive Director Customer Service Supervisor Director of Administration Executive Director Generalist Office Manager Regional Manager Human Resources Director of Human Resources Human Resources Assistant Human Resources Manager Human Resources Specialist Finance Accountant Accounting Clerk Accounting Manager Billing Clerk Bookkeeper Business Manager Chief Finanacial Officer Controller Junior Accounting Clerk Payroll Clerk Senior Accounting Clerk Clerical Administrative Asssistant Clerk Executive Assist. to CEO Receptionist Senior Clerk Communications and Public Relations Director of Communications Director of Marketing Director of Public Relations Public Relations Assistant Purchasing Coordinator/Specialist Website Developer Training/Education Daycare Teacher Director of Education Adult Education Instructor Teacher, K Teaching Assistant, K Teaching Assistant, Pre-School Trainer Government Relations and Legal Director of Government Relations Director of Research Research Analyst Research Assistant MIS/Data Processing Accidental Techie Computer Network (LAN/WAN) Administrator viii CONNeCTICut NONProfit compensation study 2nd edition

12 Data Administrator Data Entry Operator Dir. of Information Technology Information Technology Manager Fundraising Director of Development Director of Member/Client Relations Grant Proposal Writer/Manager Membership Assistant Special Events Coordinator Special Events Fundraising Manager Facilities/Grounds/Maintenance/Security Building Superintendent Facilities Manager Janitor/Maintenance Worker Arts Artistic Director Health/Human Services Activity/Recreation Specialist/Leader Case Aide Case Manager, Medical Charge Nurse, Medical Caseworker/Social Worker IV or V Caseworker/Social Worker III Caseworker/Social Worker II Caseworker/Social Worker I Counselor IV Counselor III Counselor II Counselor I Direct Services Worker Director of Nursing Director of Program Services Driver Eligibility Specialist Housing Program Manager Housing Specialist Job Developer Licensed Clinical Social Worker Licensed Practical Nurse Medical Records Clerk Outreach Worker Nurse Practitioner Patient Accounts Representative Program Management Coordinator Program Manager Registered Nurse Residential Living Assistant Residential Living Assistant (Night) Residential Supervisor Shelter/Residential Manager Nutrition Cook Food Service Assistant Food Service Manager Connecticut NONProfit compensation study 2nd edition ix

13 Administration ASSOCIATE EXECUTIVE DIRECTOR This position is also known as Deputy CEO, Deputy Director, Assistant Executive Director, or Chief Operating Officer. Responsible for the implementation of policies and procedures set by the Chief Executive Officer. Serves as Acting Chief Executive Officer in the absence of the CEO. May direct the daily activities of one or more of the organization s operating units , ,000 44,988 74,000 64,162 61, , ,700 65, ,600 85,602 79, ,500 98,000 66,830 85,000 76,466 77, , ,325 77,512 96,436 84,883 88, , ,000 71, ,000 85,209 81, , ,000 92, , , ,294 State Totals , ,700 74,547 99,577 85,125 85,841 Fairfield , ,700 70,000 95,000 93,815 87,128 Hartford , ,000 70, ,000 87,880 86,959 Middlesex , ,000 68,923 98,000 81,285 80,641 New Haven , ,000 65,000 96,436 78,701 77,310 New London , ,000 83, ,678 96, ,561 Windham ,000 92,000 59,280 65,173 63,613 62,227 State Totals , ,700 66,881 93,725 85,125 79,703 Up to $499, ,000 68,000 42,000 64,500 50,284 49,198 $.5 m - $1.9 m , ,000 53,000 82,229 68,043 68,054 $2 m - $4.9 m , ,700 75, , ,668 91,741 $5 m - $9.9 m , ,325 72,100 98,000 83,833 84,359 $10 m - $19.9 m , ,000 91, , , ,260 $20+ m , , , , , ,033 State Totals , ,700 72,805 99,001 85,125 84,608 1 CONNeCTICut NONProfit compensation study 2nd edition

14 Administration CUSTOMER SERVICE SUPERVISOR Supervises and coordinates the activities of clerical and administrative support workers. State Totals ,800 65,205 38,940 47,460 42,034 43,128 New Haven ,800 55,000 27,720 54,080 41,355 44,994 State Totals ,800 65,205 34,598 55,413 42,034 45,019 State Totals ,800 65,205 43,048 49,400 42,034 45,651 Connecticut NONProfit compensation study 2nd edition 2

15 Administration DIRECTOR OF ADMINISTRATION Responsible for all or most of the administrative functions of the organization, such as human resources management, support services, space allocation, and office equipment specification ,000 70,000 38,000 66,500 52,625 52, ,278 92,500 55,500 87,000 68,741 71, , ,620 80,000 87,550 79,634 82,517 State Totals , ,000 63,682 80,342 69,487 71,453 Hartford , ,620 66,500 87,550 74,392 79,429 New Haven ,000 87,000 55,000 70,000 62,500 62,500 State Totals , ,000 53,751 72,342 69,487 63,447 $.5 m - $1. 9 m ,278 70,000 38,000 66,500 53,931 54,827 $2 m - $4.9 m , ,000 80,000 92,500 87,242 85,841 State Totals , ,000 52,083 76,437 69,487 65,315 3 CONNeCTICut NONProfit compensation study 2nd edition

16 Administration EXECUTIVE DIRECTOR This position is also known as Chief (Paid) Executive Officer or President. Advises, makes recommendations to, and assists in formulating policies for the Board of Directors; implements Board policies and directives; may oversee organization s day-to-day activities; represents the organization to the public; reports to the Board of Directors , ,000 65,000 99,000 86,039 79, , ,000 62, ,600 82,032 78, , ,000 91, , , , , , , , , , , ,000 96, , , , , , , , , ,137 State Totals , , , ,484 99, ,875 Fairfield , , , , , ,224 Hartford , ,999 71, ,016 94,413 88,368 Litchfield , ,150 98, , , ,181 Middlesex , ,000 62, ,953 97,550 93,150 New Haven , ,000 62, , ,227 93,508 New London , ,000 65,000 92,400 86,876 85,737 State Totals , ,000 78, ,994 99,974 98,719 Up to $499, , ,500 54,000 77,000 67,554 66,704 $.5 m - $1.9 m , ,000 62,000 99,661 85,075 80,575 $2 m - $4.9 m , ,000 91, , , ,586 $5 m - $9.9 m , , , , , ,990 $10 m - $19.9 m , , , , , ,454 $20+ m , , , , , ,359 State Totals , , , ,348 99, ,278 Connecticut NONProfit compensation study 2nd edition 4

17 Administration GENERALIST In a small organization, is responsible for professional and/or administrative-level activities (above the clerical level) in at least two of the following areas: finance, office management, communications, special events, marketing/sales, government relations, membership services, technology services, fundraising, program services, etc ,000 45,348 33,500 44,000 37,786 37, ,880 56,160 33,280 46,500 38,203 39,034 State Totals ,880 56,160 35,927 43,834 38,129 39,105 Hartford ,960 46,500 33,280 45,348 38,295 38,737 New Haven ,000 56,160 35,000 50,000 40,470 40,119 State Totals ,880 56,160 32,632 40,310 38,129 35,880 $.5 m - $1.9 m ,880 56,160 31,200 37,250 35,624 34,112 State Totals ,880 56,160 37,334 41,900 38,129 39,864 5 CONNeCTICut NONProfit compensation study 2nd edition

18 Administration OFFICE MANAGER Coordinates the activities of clerical personnel. Analyzes, organizes, and revises office procedures. May prepare activity reports for management. May perform some clerical and/or bookkeeping functions ,500 65,000 35,000 46,000 41,049 38, ,000 62,400 34,000 55,000 42,235 42, ,760 52,000 33,000 35,000 36,690 34, ,780 58,968 31,060 47,000 40,528 39, ,000 54,000 40,180 52,000 45,281 44, ,300 61,800 39,899 45,000 42,502 41,317 State Totals ,760 65,000 35,523 46,667 41,931 39,966 Fairfield ,500 62,400 33,280 52,000 42,957 42,515 Hartford ,300 57,164 38,513 45,000 41,339 41,291 New Haven ,780 65,000 34,000 41,600 40,534 38,207 New London ,760 60,000 31,000 52,500 39,926 38,544 State Totals ,760 65,000 38,343 48,436 41,931 42,917 Up to $499, ,280 40,000 33,280 38,000 36,393 36,270 $.5 m - $1.9 m ,760 65,000 33,000 52,000 41,965 40,298 $2 m - $4.9 m ,000 55,000 37,000 52,000 43,242 42,538 $5 m - $9.9 m ,780 58,968 35,360 52,500 42,340 42,133 $10 m - $19.9 m ,300 52,000 35,709 43,876 39,076 39,456 $20+ m ,899 61,800 39,899 48,485 45,348 42,583 State Totals ,760 65,000 35,708 47,810 41,931 40,546 Connecticut NONProfit compensation study 2nd edition 6

19 Administration REGIONAL MANAGER Supervises the activities of the organization in a designated region. Manages the overall operations of the regional office, including the supervision of staff, budgeting, and office administration ,000 93,359 68,068 82,491 74,958 74,414 State Totals ,000 94,428 58,535 74,005 68,512 66,157 Hartford ,000 94,428 58,000 82,491 68,718 71,267 State Totals ,000 94,428 60,161 72,407 68,512 66,795 $20+ m ,000 93,359 68,068 82,491 75,559 74,990 State Totals ,000 94,428 54,503 65,978 68,512 60,272 7 CONNeCTICut NONProfit compensation study 2nd edition

20 Human Resources DIRECTOR OF HUMAN RESOURCES Directs human resources functions including employment, compensation, benefits, training, affirmative action, and employee relations. Advises management on employment-related legal issues. Primary differences between director and manager positions: Director is a key member of the senior management team, reports to the Executive Director and typically manages professional and/or supervisory staff. Manager may report to a second-level executive, be the sole human resources practitioner in a small organization, or have responsibility for implementing the human resources program but be less involved in its design , ,000 49,192 71,838 65,127 62, ,500 88,697 59,841 84,000 68,034 70, , ,500 65,101 87,142 73,720 73,603 State Totals , ,000 54,427 72,271 68,423 62,817 Fairfield ,000 84,000 56,992 71,838 64,906 66,843 Hartford , ,500 56,000 78,375 70,177 68,138 New Haven , ,000 49,192 85,000 67,713 63,256 State Totals , ,000 61,819 74,895 68,423 68,615 $2 m - $4.9 m ,519 66,000 47,500 65,106 54,004 54,998 $5 m - $9.9 m ,995 86,008 59,841 72,940 65,648 66,540 $10 m - $19.9 m , ,000 67,300 84,000 76,571 74,998 $20+ m , ,500 58,000 97,264 76,329 74,028 State Totals , ,000 54,528 71,862 68,423 62,113 Connecticut NONProfit compensation study 2nd edition 8

21 Human Resources HUMAN RESOURCES ASSISTANT Performs a variety of skilled administrative and clerical duties directly related to human resources activities. These include maintaining employee databases/files; processing status changes; assisting employees in signing up/applying for benefits; screening resumes; scheduling interviews; checking references; providing information to employees on policies and procedures, etc ,724 49,939 39,655 41,000 41,580 40, ,464 50,000 30,000 40,100 34,261 34, ,120 65,000 33,260 50,856 41,583 40,008 State Totals ,464 65,000 35,500 40,014 38,565 37,352 Hartford ,120 65,000 32,500 45,618 39,498 37,181 New Haven ,800 51,506 38,000 41,000 41,122 39,955 State Totals ,464 65,000 31,437 39,170 38,565 34,720 $5 m - $9.9 m ,260 49,939 35,724 41,000 38,604 38,470 $10 m - $19.9 m ,464 50,000 29,120 40,100 32,971 32,436 $20+ m ,060 65,000 37,440 50,856 43,873 42,148 State Totals ,464 65,000 34,157 40,091 38,565 36,311 9 CONNeCTICut NONProfit compensation study 2nd edition

22 Human Resources HUMAN RESOURCES MANAGER Responsible for developing and organizing all human resources activities of the organization. Implements all or most of the following employee programs: recruitment, selection, employment, compensation, and training. May be responsible for any or all of the following: community/public relations; employee health & safety; employee relations; employee recreation & services; payroll; and security ,600 60,000 44,772 55,000 50,812 50, ,278 78,000 50,000 56,992 55,854 54,511 State Totals ,600 79,500 54,068 59,872 53,766 57,589 Fairfield ,600 60,000 49,000 55,000 51,120 51,333 Hartford ,278 79,500 50,000 78,000 60,558 59,142 State Totals ,600 79,500 48,218 56,552 53,766 51,397 $5 m - $9.9 m ,000 53,500 44,772 47,996 47,067 46,384 $10 m - $19.9 m ,278 60,000 50,000 56,992 53,187 53,083 State Totals ,600 79,500 47,880 57,770 53,766 53,611 Connecticut NONProfit compensation study 2nd edition 10

23 Human Resources HUMAN RESOURCES SPECIALIST At the professional level, devotes the majority of his/her time to one or more of the programs supervised by the Human Resources Manager. May supervise one or more clerical employees but no professional-level employees ,360 72,540 40,618 55,000 47,324 46,232 State Totals ,120 72,540 43,100 55,904 47,228 48,801 Hartford ,980 72,540 40,619 53,800 48,884 47,521 New Haven ,120 70,720 29,120 58,900 45,854 44,228 State Totals ,120 72,540 37,195 48,455 47,228 42,957 $10 m - $19.9 m ,360 72,540 40,000 57,200 49,416 47,603 $20+ m ,120 67,000 37,980 53,800 44,369 44,142 State Totals ,120 72,540 44,748 55,696 47,228 49, CONNeCTICut NONProfit compensation study 2nd edition

24 Finance ACCOUNTANT Performs accounting tasks related to one or more accounting functions. Does not have supervisory responsibility. Position normally requires a degree in accounting or the equivalent in education and experience. Excludes clerk positions ,800 57,811 38,608 55,000 43,450 42, ,200 60,000 40,000 49,350 45,968 45, ,996 61,516 41,933 51,500 48,109 48,229 State Totals ,000 62,400 42,530 54,708 47,242 48,030 Fairfield ,000 62,400 50,000 62,000 56,057 56,000 Hartford ,000 61,516 41,600 54,999 47,627 48,054 New Haven ,800 55,000 38,608 44,500 41,648 40,607 State Totals ,000 62,400 41,650 51,368 47,242 46,321 $.5 m - $1.9 m ,480 62,400 49,500 62,000 55,595 55,750 $2 m - $4.9 m ,000 57,811 39,146 39,182 41,535 39,164 $5 m - $9.9 m ,200 49,350 32,800 48,000 40,594 40,522 $10 m - $19.9 m ,000 60,000 45,843 51,500 49,177 49,205 $20+ m ,996 61,516 38,298 54,999 46,592 45,703 State Totals ,000 62,400 43,625 51,974 47,242 47,751 Connecticut NONProfit compensation study 2nd edition 12

25 Finance ACCOUNTING CLERK Under supervision, performs moderately complex clerical accounting work requiring knowledge of standard bookkeeping procedures. Work may include reconciling accounts, posting to and balancing general and/or subsidiary ledgers, and preparing simple accounting reports. All work follows generally prescribed routines, with supervision being readily available. Work may require typing, filing, etc ,126 45,000 34,060 42,000 35,723 38, ,000 51,376 40,000 42,824 40,237 40, ,000 52,000 35,000 43,014 40,210 39,051 State Totals ,126 52,000 34,886 39,125 37,266 36,926 Hartford ,000 43,014 34,112 40,314 37,154 37,146 New Haven ,126 52,000 32,864 41,600 36,321 36,237 State Totals ,126 52,000 34,744 39,259 37,266 36,713 $2 m - $4.9 m ,126 45,000 33,280 37,440 33,759 34,606 $5 m - $9.9 m ,200 42,824 35,360 41,600 38,029 39,218 $10 m - $19.9 m ,000 51,376 37,440 48,797 40,702 41,647 $20+ m ,040 52,000 32,000 40,378 36,431 35,919 State Totals ,126 52,000 34,520 42,054 37,266 37, CONNeCTICut NONProfit compensation study 2nd edition

26 Finance ACCOUNTING MANAGER Manages and performs various accounting activities including developing, implementing, and maintaining the accounting systems, policies, and procedures; compiling, analyzing, and reporting accounting data for management reports and decision-making purposes; may act as primary liaison with outside auditors and government agencies on contract issues. Manages monthly closings. Typically supervises more than three staff members ,650 82,000 65,508 78,312 68,868 71, ,357 85,000 55,000 65,104 60,400 59, ,105 87,307 54,314 73,725 63,220 62,436 State Totals ,105 87,307 56,295 70,498 62,515 62,652 Fairfield ,530 85,000 55,000 80,000 64,405 62,461 Hartford ,854 87,307 55,350 79,999 64,138 64,264 New Haven ,105 80,000 49,650 78,312 61,983 65,399 State Totals ,105 87,307 53,536 69,263 62,515 60,227 $2 m - $4.9 m ,854 82,000 53,530 78,312 63,209 62,397 $5 m - $9.9 m ,105 65,508 44,357 65,104 54,454 54,528 $10 m - $19.9 m ,645 85,000 55,000 73,725 62,350 60,748 $20+ m ,760 87,307 59,800 80,000 68,376 70,840 State Totals ,105 87,307 53,172 74,285 62,515 62,128 Connecticut NONProfit compensation study 2nd edition 14

27 Finance BILLING CLERK Compiles, computes, and records billing, accounting, statistical, and other numerical data for billing purposes. Prepares billing invoices for services rendered or for delivery and shipment of goods ,126 48,971 31,200 38,420 35,624 35, ,400 42,800 28,450 39,400 34,586 36, ,250 49,999 32,971 40,000 36,673 36,251 State Totals ,126 49,999 31,901 36,940 35,734 35,070 Fairfield ,000 48,971 37,000 40,000 39,130 38,100 Hartford ,058 49,999 31,000 37,000 35,556 34,737 New Haven ,126 42,800 28,380 39,842 33,683 35,137 State Totals ,126 49,999 34,276 39,056 35,734 36,939 $5 m - $9.9 m ,600 48,971 35,360 41,000 37,643 37,989 $10 m - $19.9 m ,400 42,800 31,710 37,000 34,544 36,269 $20+ m ,040 49,999 30,227 41,524 35,131 33,911 State Totals ,126 49,999 31,253 35,698 35,734 33, CONNeCTICut NONProfit compensation study 2nd edition

28 Finance BOOKKEEPER Processes financial transactions and maintains records for the organization. Reconciles and balances accounts. May perform various other duties pertaining to financial transactions ,000 44,000 39,850 42,328 41,045 41, ,280 48,568 36,795 43,862 40,102 40, ,120 41,766 33,280 40,000 36,508 37, ,000 62,816 34,580 41,600 37,887 36,758 State Totals ,000 62,816 37,258 46,732 39,889 42,069 Fairfield ,000 44,500 37,000 40,000 38,413 37,491 Hartford ,101 50,200 34,580 43,862 39,161 38,677 New Haven ,280 62,816 36,795 40,977 40,846 38,432 State Totals ,000 62,816 37,244 44,264 39,889 40,468 $2 m - $4.9 m ,280 50,200 36,868 42,328 39,795 39,364 $5 m - $9.9 m ,000 48,568 35,360 41,766 38,272 39,518 $10 m - $19.9 m ,101 45,214 34,580 37,000 36,045 36,093 $20+ m ,987 62,816 41,600 47,398 46,221 44,768 State Totals ,000 62,816 38,001 45,815 39,889 42,702 Connecticut NONProfit compensation study 2nd edition 16

29 Finance BUSINESS MANAGER Oversees operations, including purchasing, insurance, and billing. Ensures that the organization meets its budget targets for operational income and expenses. Maintains vendor and bid records. Complies with required filings by local, state, and federal agencies for agency licensure and management. Typical requirements: bachelor s degree in management or related field with no previous experience, or associates degree and two to four years of related experience ,000 76,032 42,000 72,500 53,055 51, ,560 62,975 54,700 62,687 56,184 59,129 State Totals ,000 78,511 49,011 65,707 55,919 56,306 Fairfield ,000 76,032 40,560 62,975 50,928 48,134 Hartford ,000 78,511 42,366 62,687 56,366 54,811 New Haven ,700 72,500 61,490 70,054 64,686 65,772 State Totals ,000 78,511 50,653 59,203 55,919 54,703 $.5 m - $1.9 m ,000 76,032 43,000 72,500 55,299 57,398 $2 m - $4.9 m ,000 70,054 47,800 62,687 55,635 55,244 $10 m - $19 9 m ,560 62,975 46,000 60,000 52,847 53,567 State Totals ,000 78,511 49,500 64,540 55,919 57, CONNeCTICut NONProfit compensation study 2nd edition

30 Finance CHIEF FINANCIAL OFFICER This position is also known as Finance Director. Responsible for developing financial policies and procedures and directing their implementation. Supervises the financial and accounting activities of the organization. Reports to CEO and supports the Finance/Audit Committees. In smaller organizations, may act as accountant, accounting manager, controller, and/or treasurer (paid) ,694 67,671 50,025 60,400 55,958 56, , ,237 62,000 75,000 73,319 69, , ,000 61,200 90,000 75,171 74, , ,696 81, ,409 91,617 92, , ,000 73,008 96,235 88,510 84, , ,000 92, , , ,601 State Totals , ,000 77,941 98,235 88,720 88,123 Fairfield , ,000 78, ,000 94, ,172 Hartford , ,000 68, ,450 86,212 83,415 Middlesex ,364 67,671 60,000 64,992 63,007 62,496 New Haven , ,000 92, , , ,643 New London , ,510 61,000 70,000 70,122 64,367 State Totals , ,000 70, ,463 88,720 86,625 $.5 m - $1.9 m ,000 90,000 60,000 75,000 65,922 66,866 $2 m - $4.9 m , ,696 68,000 85,170 79,939 76,631 $5 m - $9.9 m , ,800 68, ,686 85,885 88,352 $10 m - $19.9 m , ,000 84, ,800 98,208 99,457 $20+ m , , , , , ,277 State Totals , ,000 74,286 96,871 88,720 85,101 Connecticut NONProfit compensation study 2nd edition 18

31 Finance CONTROLLER Directs all or most of the organization s accounting functions, develops and maintains planning and budgeting functions, analyzes and interprets fiscal trends, and prepares financial management reports and procedures. May supervise the data processing function , ,542 47,320 85,280 78,116 66, , ,298 54,600 75,000 67,508 63, ,460 82,732 62,460 75,010 67,840 65,578 State Totals , ,542 60,603 76,854 69,861 68,159 Fairfield , ,542 75,000 89,440 85,285 77,891 New Haven ,320 85,280 47,840 82,000 65,676 65,807 State Totals , ,542 65,029 80,947 69,861 72,416 $5 m - $9.9 m , ,542 54,600 80,700 68,512 59,683 $10 m - $19.9 m , ,298 62,460 75,010 72,719 71,419 $20+ m ,500 82,732 77,000 78,250 75,871 77,625 State Totals , ,542 58,876 73,792 69,861 66, CONNeCTICut NONProfit compensation study 2nd edition

32 Finance JUNIOR ACCOUNTING CLERK Under close supervision, performs simple clerical accounting work such as checking, verifying, and posting journal entries and accounts payable vouchers. All work follows standard procedures and is checked or verified. Work may require typing, filing, etc ,749 50,180 24,960 31,200 31,772 28, ,280 74,901 38,520 42,882 43,296 40,541 State Totals ,749 74,901 30,173 35,361 38,036 32,714 Hartford ,280 50,180 35,485 41,202 39,733 38,402 New Haven ,749 74,901 24,960 42,882 39,212 34,906 State Totals ,749 74,901 31,801 36,529 38,036 34,374 $10 m - $19.9 m ,000 42,882 33,280 39,520 36,633 36,095 State Totals ,749 74,901 30,412 38,966 38,036 33,995 Connecticut NONProfit compensation study 2nd edition 20

33 Finance PAYROLL CLERK Under supervision, prepares payroll input to computerized payroll system or calculates earnings, withholdings, and deductions. May prepare payroll checks ,000 54,080 35,360 50,206 40,848 39, ,280 75,088 38,454 50,000 44,736 41,948 State Totals ,040 75,088 33,014 47,477 41,982 38,998 Fairfield ,000 54,080 50,000 50,206 46,572 50,103 Hartford ,280 58,071 35,360 38,520 39,930 37,127 New Haven ,040 75,088 31,200 42,882 41,759 38,037 State Totals ,040 75,088 41,447 44,301 41,982 43,071 $5 m - $9 9 m ,200 50,206 35,360 50,180 40,314 40,120 $10 m - $19.9 m ,000 58,071 35,485 50,000 42,500 41,261 $20+ m ,040 75,088 37,440 40,581 42,517 38,903 State Totals ,040 75,088 36,095 46,920 41,982 40, CONNeCTICut NONProfit compensation study 2nd edition

34 Finance SENIOR ACCOUNTING CLERK Under general supervision, performs clerical accounting work at a paraprofessional level, including such functions as the preparation and maintenance of budget, income, and expenditure records. Work may require typing, filing, etc. Works with considerable independence. State Totals ,280 57,694 42,858 44,885 45,519 44,186 State Totals ,280 57,694 43,551 44,815 45,815 44,183 State Totals ,280 57,694 46,607 47,567 45,519 47,212 Connecticut NONProfit compensation study 2nd edition 22

35 Clerical ADMINISTRATIVE ASSISTANT Under general supervision, performs clerical and typing duties. Takes and transcribes dictation and types letters and reports. Answers calls and s. May make appointments and travel arrangements. Typically provides support for one to three professionals or middle-level managers State Totals Fairfield Hartford New Haven New London State Totals $.5 m - $1.9 m $2 m - $4.9 m $5 m - $9 9 m $10 m - $199 m $20+ m State Totals CONNeCTICut NONProfit compensation study 2nd edition

36 Clerical CLERK Under supervision, performs a variety of clerical duties such as compiling and arranging routine data, making standard computations, processing and coding documents, maintaining records and files, etc. All work follows generally prescribed routines, with supervision being readily available. State Totals New Haven State Totals $5 m - $9.9 m State Totals Connecticut NONProfit compensation study 2nd edition 24

37 Clerical EXECUTIVE ASSIST. TO CEO Under direction, performs secretarial, confidential, and administrative assignments for the CEO, utilizing a detailed knowledge of the organization s operations, procedures, and personnel. Within specified limits, makes independent decisions regarding the planning, organizing, and scheduling of the work involved State Totals Fairfield Hartford New Haven State Totals $.5 m - $1.9 m $2 m - $4.9 m $5 m - $9.9 m $10 m - $19.9 m $20+ m State Totals CONNeCTICut NONProfit compensation study 2nd edition

38 Clerical RECEPTIONIST Receives and greets visitors; answers calls; may issue security badges; maintains logs; calls for service and repair of communication systems and other equipment; may perform routine clerical duties such as filing, word processing, and sorting and distributing the mail State Totals Fairfield Hartford New Haven New London State Totals $.5 m - $1.9 m $2 m - $4.9 m $5 m - $9.9 m $10 m - $19.9 m $20+ m State Totals Connecticut NONProfit compensation study 2nd edition 26

39 Clerical SENIOR CLERK Under general supervision, performs a wide variety of specialized clerical functions, such as compiling and arranging data; making involved computations; preparing complex reports; maintaining comprehensive records and files, etc. Works with considerable independence. May assist in training, monitoring, and/or coordinating the activities of lower-level clerical employees. State Totals New Haven State Totals $5 m - $9.9 m State Totals CONNeCTICut NONProfit compensation study 2nd edition

40 Communication and Public Relations DIRECTOR OF COMMUNICATIONS Establishes policies to enhance image of the organization. Directs all communication activities of the organization; oversees both publications and public relations departments ,784 60,306 41,600 55,300 48,043 47, ,000 90,000 45,000 75,000 62,748 61, ,000 81,500 72,158 75,000 67,665 73,579 State Totals , ,000 59,800 91,718 67,958 74,077 Fairfield , ,000 81,500 90,000 86,625 85,750 Hartford ,784 79,783 42,000 72,158 54,076 51,181 New Haven , ,000 55,000 70,000 78,050 64,830 State Totals , ,000 58,818 81,662 67,958 69,645 $.5 m - $1.9 m ,600 75,000 43,700 69,489 55,879 54,911 $2 m - $4.9 m , ,000 42,000 79,783 60,380 54,327 $10 m - $19.9 m , ,000 75, ,008 96,354 93,836 State Totals , ,000 60,640 83,788 67,958 69,331 Connecticut NONProfit compensation study 2nd edition 28

41 Communication and Public Relations DIRECTOR OF MARKETING Directs and coordinates all marketing activities for the organization. Supervises all activities dealing with market research, product development, sales promotion, advertising, and market development or expansion ,400 73,268 61,800 71,300 65,942 66, , ,000 64,220 75,296 71,504 69,758 State Totals , ,404 61,968 75,333 68,598 68,651 Hartford , ,000 49,998 73,268 65,595 62,533 State Totals , ,404 56,397 82,992 68,598 71,384 $.5 m - $1.9 m ,790 71,300 49,998 60,000 54,498 55,799 State Totals , ,404 59,563 84,734 68,598 71, CONNeCTICut NONProfit compensation study 2nd edition

42 Communication and Public Relations DIRECTOR OF PUBLIC RELATIONS Develops, coordinates, and directs all public relations and media relations activities. May be responsible for speedwriting, crisis communications, etc. State Totals ,000 87,602 54,903 63,332 59,143 59,118 Hartford ,000 87,602 47,039 65,125 61,028 58,661 State Totals ,000 87,602 43,520 68,563 59,143 56,837 State Totals ,000 87,602 51,484 63,973 59,143 57,729 Connecticut NONProfit compensation study 2nd edition 30

43 Communication and Public Relations PUBLIC RELATIONS ASSISTANT Assists the Director of Public Relations in planning and conducting public relations programs designed to maintain a positive image for the organization. Represents the Director of Public Relations at meetings and other events as needed ,000 50,000 36,000 45,675 40,529 39,544 State Totals ,030 55,000 38,771 45,976 40,841 41,694 EMPLOYEES COMPANIES EXTREME RANGE MIDDLE 50 %. RANGE AVERAGE MIDDLE 50% RANGE Hartford ,900 48,542 34,625 46,155 40,342 40,391 State Totals ,030 55,000 36,931 42,237 40,841 39,319 $.5 m - $1.9 m ,030 50,000 36,000 39,000 38,306 37,167 $2 m - $4.9 m ,000 55,000 40,000 45,675 43,919 42,838 State Totals ,030 55,000 39,847 44,899 40,841 42, CONNeCTICut NONProfit compensation study 2nd edition

44 Communication and Public Relations PURCHASING COORDINATOR/SPECIALIST Purchases supplies from vendors based on research into price and quality. Communicates and negotiates with vendors and outside sales representatives regarding rates, vendor discounts, and incorrect orders. Maintains invoice files and other related records. State Totals ,443 45,000 37,468 39,374 38,809 38,103 State Totals ,443 45,000 40,820 40,820 38,809 40,820 State Totals ,443 45,000 37,028 39,374 38,809 37,810 Connecticut NONProfit compensation study 2nd edition 32

45 Communication and Public Relations WEBSITE DEVELOPER Develops organization s website. Responsible for improvements and enhancements to web function and design. Maintains technical integrity of website. Maintains servers, creates monitoring reports and logs. Monitors site for user accessibility. Establishes backup and monitors site security. State Totals ,000 77,000 48,000 48,000 45,800 48,000 State Totals ,000 77,000 57,000 57,000 45,800 57,000 State Totals ,000 77,000 49,000 53,000 45,800 51, CONNeCTICut NONProfit compensation study 2nd edition

46 Training/Education DAYCARE TEACHER Instructs pre-school children in activities designed to promote social, physical, and intellectual growth in preparation for primary school. Plans individual and group activities to stimulate learning. State Totals ,720 66,560 26,598 40,947 31,507 34,690 New Haven ,720 39,520 22,880 37,934 28,726 28,341 State Totals ,720 66,560 27,814 32,675 31,507 29,926 $.5 m - $1.9 m ,239 52,500 30,550 40,190 35,308 33,607 State Totals ,720 66,560 26,003 39,268 31,507 31,326 Connecticut NONProfit compensation study 2nd edition 34