Alberta Ministry of Labour 2015 Alberta Wage and Salary Survey

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1 Alberta Ministry of Labour 2015 Alberta Wage and Salary Survey The Alberta Wage and Salary Survey is undertaken by the Alberta Ministry of Labour to provide current wage rates and skill shortage information on various occupations in Alberta, and in specific industries and Economic Regions. This labour market information helps Alberta employers to fine tune their compensation and recruitment strategies, helps individuals make career and education choices, and aids the provincial government in developing effective policies and providing services. Health Care & Social Assistance Industry Summary Report SURVEY RESULTS The survey was completed with 541 employers in the Health Care & Social Assistance industry sector who provided information on over 108,309 employees in various occupational classifications 1. Survey data were collected between January and July Alberta Wage and Salary Survey results by Four-Digit National Occupational Classification (NOC) for all of Alberta, by industry group, and by geographic area can be found at WAGES FOR SELECTED OCCUPATIONS The following table illustrates the wage survey results associated with some common occupations within this industry 2. The tables below present results for three-digit NOC minor groups and for four-digit NOCs. Average HEALTH CARE & SOCIAL # of Common Business, Managerial, Administrative, and Clerical Occupations Data Reliability Code Hours Worked per Week Starting Top Overall Average for All 001 Legislators and senior management B 38.7 $54.18 $75.89 $ Senior managers - health, education, social and community services and membership organizations B 38.8 $54.42 $76.48 $ Administrative services managers B 37.5 $36.92 $43.73 $ Financial managers B 35.4 $39.24 $46.69 $ Human resources managers A 39.4 $35.28 $41.46 $ Other administrative services managers C 37.6 $36.50 $43.34 $ The estimated sample error at the establishment level for overall results for this industry is estimated to be ±2.1% at a 95% confidence level (i.e., 19 times out of 20) taking into account the sample design effect associated with over/under sampling and data weighting. 2 Occupations were selected as the top occupations in terms of number or employees as per Statistics Canada 2011 National Household Survey data for this industry and supplemented by other occupations frequently reported by industry employers. Only occupations with a minimum number of reportable observations were selected. Some occupations common to this industry may not be listed if sufficient reliable data were not available.

2 012 Managers in financial and business services 0124 Advertising, marketing and public relations managers 0213 Computer and information systems managers # of Data Reliability Code Hours Worked per Week Starting Top Overall Average for All C 35.3 $36.29 $41.68 $ C 36.0 $37.10 $41.51 $ B 38.7 $35.22 $54.43 $ Managers in health care 83 3,841 B 38.0 $27.94 $68.22 $ Managers in health care 83 3,841 B 38.0 $27.94 $68.22 $ Managers in education and social and community services 0423 Managers in social, community and correctional services 063 Managers in food service and accommodation B 38.3 $30.94 $38.93 $ B 38.2 $30.75 $38.92 $ C 38.6 $28.97 $33.93 $ Restaurant and food service managers C 38.5 $26.94 $31.63 $ Managers in construction and facility operation and maintenance 0714 Facility operation and maintenance managers 111 Auditors accountants and investment C 38.6 $30.72 $37.59 $ C 39.7 $29.60 $36.73 $ B 35.8 $30.32 $39.74 $ Financial auditors and accountants A 37.0 $22.96 $33.86 $ Financial and investment analysts B 34.8 $35.83 $44.44 $ Human resources and business service B 37.0 $25.89 $44.84 $ Human resources B 37.8 $26.15 $52.53 $ Professional occupations in advertising, marketing and public relations B 35.5 $24.80 $29.10 $ Administrative services supervisors B 34.1 $25.64 $32.13 $ Supervisors, general office and administrative support workers C 34.3 $25.55 $32.21 $ Administrative and regulatory occupations A 36.9 $24.11 $37.90 $ Administrative officers B 36.8 $23.30 $40.76 $ Executive assistants A 37.9 $23.58 $33.69 $ Human resources and recruitment officers C 36.2 $23.61 $34.20 $ Purchasing agents and officers C 37.2 $26.81 $30.27 $ Office administrative assistants - General legal and medical 104 2,110 B 36.3 $23.16 $29.50 $27.23

3 # of Data Reliability Code Hours Worked per Week Starting Top Overall Average for All 1241 Administrative assistants A 34.8 $19.50 $28.51 $ Medical administrative assistants 57 1,924 B 36.6 $24.01 $29.72 $ Court reporters transcriptionists records management technicians and statistical officers 1251 Court reporters, medical transcriptionists and related occupations 131 Finance insurance and related business administrative occupations B 34.1 $25.19 $32.05 $ B 34.3 $24.48 $30.45 $ A 26.8 $26.82 $32.07 $ Accounting technicians and bookkeepers A 26.8 $26.82 $32.07 $ General office workers ,034 A 32.5 $20.41 $26.48 $ General office support workers 133 8,586 B 32.0 $21.99 $27.89 $ Receptionists 197 1,218 A 33.5 $17.32 $22.88 $ Personnel clerks B 33.0 $19.68 $38.77 $ Financial insurance and related administrative support workers A 34.7 $21.19 $29.42 $ Accounting and related clerks A 35.8 $21.00 $28.96 $ roll clerks C 33.9 $21.41 $30.38 $ Supply chain logistics tracking and scheduling co-ordination occupations Common Professional, Technical, Skilled, and Labour Occupations 217 Computer and information systems 226 Other technical inspectors and regulatory officers 2263 Inspectors in public and environmental health and occupational health and safety 228 Technical occupations in computer and information systems A 32.4 $20.89 $23.53 $ B 36.8 $24.02 $65.12 $ B 34.2 $39.25 $76.20 $ B 34.2 $39.25 $76.20 $ B 36.7 $28.41 $41.54 $ Professional occupations in nursing 71 23,727 A 29.4 $34.75 $47.79 $ Nursing co-ordinators and supervisors 23 1,209 A 34.8 $30.39 $51.86 $ Registered nurses and registered psychiatric nurses 68 22,518 B 29.1 $34.99 $47.57 $ Pharmacists dietitians and nutritionists 23 1,351 A 32.7 $44.14 $54.49 $ Pharmacists A 33.2 $49.50 $58.69 $ Dietitians and nutritionists A 32.0 $36.70 $48.67 $ Therapy and assessment 45 3,122 B 33.1 $39.63 $51.49 $45.56

4 3141 Audiologists and speech-language pathologists # of Data Reliability Code Hours Worked per Week Starting Top Overall Average for All B 30.6 $46.58 $59.17 $ Physiotherapists 28 1,059 B 34.9 $39.10 $51.37 $ Occupational therapists 27 1,126 B 32.4 $39.29 $51.37 $ Other professional occupations in therapy and assessment 321 Medical technologists and technicians (except dental health) 3214 Respiratory therapists, clinical perfusionists and cardiopulmonary technologists A 31.8 $30.55 $39.78 $ ,122 B 31.8 $32.26 $41.82 $ ,104 A 32.8 $35.64 $45.26 $ Medical radiation technologists 15 1,326 A 31.0 $35.15 $45.55 $ Technical occupations in dental health care A 29.5 $44.75 $57.24 $ Dental hygienists and dental therapists A 29.0 $47.70 $60.31 $ Other technical occupations in health care 105 9,241 A 29.4 $25.58 $33.33 $ Licensed practical nurses 80 6,260 A 27.8 $25.81 $33.26 $ Paramedical occupations 19 2,607 B 31.4 $26.21 $34.49 $ Other technical occupations in therapy and assessment 341 Assisting occupations in support of health services B 32.9 $19.85 $27.44 $ ,045 A 28.7 $19.89 $24.57 $ Dental assistants A 35.3 $23.55 $31.95 $ Nurse aides, orderlies and patient service associates 3414 Other assisting occupations in support of health services 70 11,127 A 27.9 $19.27 $23.64 $ ,493 A 30.3 $21.67 $26.62 $ College and other vocational instructors C 30.2 $30.21 $32.14 $ Social and community service 89 3,575 A 34.7 $32.85 $43.18 $ Psychologists B 34.0 $41.04 $55.43 $ Social workers 41 1,128 B 33.7 $35.25 $45.96 $ Family, marriage and other related counsellors 39 1,492 B 35.4 $30.10 $37.31 $ Employment counsellors B 36.0 $21.75 $39.24 $ Policy and program researchers consultants and officers 4164 Social policy researchers, consultants and program officers 92 1,697 A 35.8 $28.57 $45.58 $ A 36.5 $24.35 $32.90 $28.93

5 4165 Health policy researchers, consultants and program officers 4167 Recreation, sports and fitness policy researchers, consultants and program officers 421 Paraprofessional occupations in legal social community and education services # of Data Reliability Code Hours Worked per Week Starting Top Overall Average for All 23 1,116 A 35.6 $31.27 $55.47 $ C 35.0 $29.47 $39.38 $ ,660 B 33.0 $17.91 $22.77 $ Social and community service workers 160 8,133 A 32.9 $17.84 $22.38 $ Early childhood educators and assistants 84 1,030 B 34.5 $17.68 $24.23 $ Home care providers and educational support occupations 4412 Home support workers, housekeepers and related occupations 525 Athletes coaches referees and related occupations 42 2,367 A 25.5 $17.20 $19.83 $ ,240 A 25.2 $17.29 $19.72 $ C 27.8 $20.42 $24.88 $ Service supervisors B 32.8 $22.00 $24.90 $ Food service supervisors B 35.4 $21.87 $24.65 $ Cleaning supervisors B 37.3 $25.47 $28.54 $ Chefs and cooks B 33.7 $18.77 $21.87 $ Cooks B 33.4 $18.57 $21.65 $ Occupations in food and beverage service B 26.0 $13.84 $16.14 $ Security guards and related security service occupations 671 Food counter attendants kitchen helpers and related support occupations 6711 Food counter attendants, kitchen helpers and related support occupations B 36.8 $26.50 $38.49 $ ,736 A 24.6 $15.85 $18.44 $ ,736 A 24.6 $15.85 $18.44 $ Cleaners 137 4,419 B 29.8 $17.51 $20.50 $ Light duty cleaners 85 3,596 A 28.3 $16.40 $19.00 $ Janitors, caretakers and building superintendents 674 Other service support and related occupations n.e.c Dry cleaning, laundry and related occupations A 35.2 $21.69 $26.27 $ A 27.7 $16.84 $19.01 $ A 29.1 $17.24 $19.50 $ Motor vehicle and transit drivers B 28.6 $19.73 $22.94 $ Bus drivers, subway operators and other transit operators A 30.8 $19.32 $22.13 $21.16

6 n in the above table represents the number of employers who indicated at least one employee in an occupation. For example, 18 employers combined reported wages for 110 Bus Drivers, Subway Operators and other Transit Operators - (NOC 7512). Averages are calculated using data weighted by establishment to account for survey non-response (stratified by region, industry group and employer size) and by number of employees reported. n/a indicates that results have been suppressed due to missing data for some employers or due to calculation anomalies. Data Reliability Codes are based on coefficient of variation as an indicator of general reliability: A : coefficient of variation of less than or equal to ±6.00%, B : from ±6.01% to ±15.00%, C : from ± 15.01% to ±33.00%, D : more than ±33.01%.

7 JOB VACANCIES & HIRING DIFFICULTIES SELECTED OCCUPATIONS The following table illustrates the job vacancy survey results associated with some common occupations within the Health Care & Social Assistance industry as cited by survey respondents and confirmed through review of the data 3. HEALTH CARE & SOCIAL that Hired for this Occupation within the Last 2 Years Common Business, Managerial, Administrative, and Clerical Occupations Experiencing Hiring Difficulties (out of those hiring) with Vacancies of Greater than 4 Months Job Vacancy Rate 001 Legislators and senior management % 26% 2% 1.1% 0014 Senior managers - health, education, social and community services and membership organizations % 26% 2% 1.2% 011 Administrative services managers % 20% 5% 3.6% 0111 Financial managers % 26% 0% n/a 0112 Human resources managers 29 43% 13% 7% 5.6% 0114 Other administrative services managers 10 52% 25% 16% 4.4% 012 Managers in financial and business services 0124 Advertising, marketing and public relations managers 0213 Computer and information systems managers % 29% 0% n/a % 22% 0% n/a 4 n/a n/a n/a n/a 031 Managers in health care 72 35% 21% 3% 1.0% 0311 Managers in health care 72 35% 21% 3% 1.0% 042 Managers in education and social and community services 0423 Managers in social, community and correctional services 063 Managers in food service and accommodation % 32% 2% 1.2% % 31% 2% 1.2% % 29% 0% n/a 0631 Restaurant and food service managers % 29% 0% n/a 071 Managers in construction and facility operation and maintenance 0714 Facility operation and maintenance managers 14 45% 22% 0% n/a 14 47% 22% 0% n/a 3 In reviewing the survey results presented in the table below, it is important to note that some of the largest employers in this industry sector that provided information on wage rates were unable to provide information on whether they had recruited for the position within the last two years, whether they had experienced hiring difficulties, or whether they currently had open vacancies. For this reason, caution should be undertaken when interpreting the figures presented herewith: The survey results on these questions may be more indicative of smaller to medium sized employers in the Health Care and Social Assistance sector than of the sector as a whole.

8 111 Auditors accountants and investment that Hired for this Occupation within the Last 2 Years Experiencing Hiring Difficulties (out of those hiring) with Vacancies of Greater than 4 Months Job Vacancy Rate % 19% 0% n/a 1111 Financial auditors and accountants % 24% 0% n/a 1112 Financial and investment analysts 3 n/a n/a n/a n/a 112 Human resources and business service % 20% 2% 1.0% 1121 Human resources 29 35% 6% 2% 1.2% 1123 Professional occupations in advertising, marketing and public relations % 30% 0% 0.0% 121 Administrative services supervisors 15 27% 6% 0% n/a 1211 Supervisors, general office and administrative support workers 122 Administrative and regulatory occupations 11 45% n/a 0% n/a % 18% 2% 1.3% 1221 Administrative officers % 3% 1% n/a 1222 Executive assistants 26 25% 32% 0% n/a 1223 Human resources and recruitment officers 12 46% n/a 0% n/a 1225 Purchasing agents and officers 2-3 n/a n/a n/a n/a 124 Office administrative assistants - General legal and medical % 30% 3% 1.2% 1241 Administrative assistants % 30% 2% n/a 1243 Medical administrative assistants 48 39% 30% 4% 1.7% 125 Court reporters transcriptionists records management technicians and statistical officers 1251 Court reporters, medical transcriptionists and related occupations 131 Finance insurance and related business administrative occupations 1311 Accounting technicians and bookkeepers 13 18% n/a 0% n/a 8 19% n/a 0% n/a 51 25% 26% 0% n/a 51 25% 26% 0% n/a 141 General office workers % 20% 2% n/a 1411 General office support workers % 18% 1% n/a 1414 Receptionists % 22% 2% n/a 1415 Personnel clerks 12 82% 4% 0% n/a 143 Financial insurance and related administrative support workers % 10% 0% n/a

9 that Hired for this Occupation within the Last 2 Years Experiencing Hiring Difficulties (out of those hiring) with Vacancies of Greater than 4 Months Job Vacancy Rate 1431 Accounting and related clerks % 16% 0% n/a 1432 roll clerks 17 47% 0% 0% n/a 152 Supply chain logistics tracking and scheduling co-ordination occupations Common Professional, Technical, Skilled, and Labour Occupations 217 Computer and information systems 226 Other technical inspectors and regulatory officers 2263 Inspectors in public and environmental health and occupational health and safety 228 Technical occupations in computer and information systems 4 n/a n/a n/a n/a 4 n/a n/a n/a n/a 8 57% 11% 0% n/a 8 57% 11% 0% n/a % 38% 0% n/a 301 Professional occupations in nursing % 20% 7% 1.1% 3011 Nursing co-ordinators and supervisors 14 25% 8% 0% n/a 3012 Registered nurses and registered psychiatric nurses % 21% 8% 1.2% 313 Pharmacists dietitians and nutritionists 15 47% 10% 0% n/a 3131 Pharmacists 11 37% n/a 0% n/a 3132 Dietitians and nutritionists 11 57% 0% 0% n/a 314 Therapy and assessment 36 48% 36% 3% 1.1% 3141 Audiologists and speech-language pathologists 9 31% n/a 0% n/a 3142 Physiotherapists 20 60% 56% 8% 1.7% 3143 Occupational therapists 18 41% 18% 0% n/a 3144 Other professional occupations in therapy and assessment 321 Medical technologists and technicians (except dental health) 3214 Respiratory therapists, clinical perfusionists and cardiopulmonary technologists 24 49% 27% 2% n/a 21 52% 36% 8% 2.5% 8 54% n/a 0% n/a 3215 Medical radiation technologists 7 25% n/a 0% n/a 322 Technical occupations in dental health care 55 54% 25% 1% n/a 3222 Dental hygienists and dental therapists 51 59% 19% 1% n/a 323 Other technical occupations in health care 94 74% 28% 8% 1.0% 3233 Licensed practical nurses 70 73% 20% 5% n/a

10 that Hired for this Occupation within the Last 2 Years Experiencing Hiring Difficulties (out of those hiring) with Vacancies of Greater than 4 Months Job Vacancy Rate 3234 Paramedical occupations 11 92% 44% 22% 1.4% 3237 Other technical occupations in therapy and assessment 341 Assisting occupations in support of health services 15 61% 13% 0% n/a % 32% 8% n/a 3411 Dental assistants 67 68% 52% 17% 4.3% 3413 Nurse aides, orderlies and patient service associates 3414 Other assisting occupations in support of health services % 21% 5% n/a % 18% 2% n/a 402 College and other vocational instructors 9 60% 14% 0% n/a 415 Social and community service % 30% 4% 2.5% 4151 Psychologists 11 42% n/a 0% n/a 4152 Social workers 32 54% 25% 2% 6.2% 4153 Family, marriage and other related counsellors % 27% 10% 1.9% 4156 Employment counsellors 15 72% 50% 0% 0.0% 416 Policy and program researchers consultants and officers 4164 Social policy researchers, consultants and program officers 4165 Health policy researchers, consultants and program officers 4167 Recreation, sports and fitness policy researchers, consultants and program officers 421 Paraprofessional occupations in legal social community and education services % 18% 4% 1.9% % 17% 7% 2.9% 15 55% 0% 0% n/a 9 77% 5% 0% n/a % 41% 10% 1.6% 4212 Social and community service workers % 34% 7% 1.5% 4214 Early childhood educators and assistants % 63% 18% 3.9% 441 Home care providers and educational support occupations 4412 Home support workers, housekeepers and related occupations 525 Athletes coaches referees and related occupations 33 79% 56% 16% 2.6% % 73% 18% 2.4% 9 76% 27% 4% 1.2% 631 Service supervisors % 18% 3% 1.6% 6311 Food service supervisors % n/a 0% n/a

11 that Hired for this Occupation within the Last 2 Years Experiencing Hiring Difficulties (out of those hiring) with Vacancies of Greater than 4 Months Job Vacancy Rate 6315 Cleaning supervisors 19 23% 24% 6% 4.4% 632 Chefs and cooks % 34% 2% n/a 6322 Cooks % 35% 3% n/a 651 Occupations in food and beverage service 15 91% 18% 0% 0.0% 654 Security guards and related security service occupations 671 Food counter attendants kitchen helpers and related support occupations 6711 Food counter attendants, kitchen helpers and related support occupations 6 67% n/a 6% 1.9% % 17% 3% n/a % 17% 3% n/a 673 Cleaners % 22% 2% n/a 6731 Light duty cleaners 73 71% 17% 2% n/a 6733 Janitors, caretakers and building superintendents 674 Other service support and related occupations n.e.c Dry cleaning, laundry and related occupations % 30% 1% 1.2% 12 46% 0% 0% n/a 10 47% 0% 0% n/a 751 Motor vehicle and transit drivers 17 43% 4% 0% n/a 7512 Bus drivers, subway operators and other transit operators 11 32% n/a 0% n/a n in the above table represents the range of the number of employers who indicated at least one employee in an occupation and responded to individual questions about hiring difficulties and vacancies (not all employers responded to all questions). n/a indicates that results have been suppressed due to missing data for some employers. Statistics on hiring activity, hiring difficulties, and employers reporting vacancies were calculated based on the number of employers responding for each question, weighted by establishment for survey non-response (stratified by region, industry group and employer size). Job Vacancy Rate for vacancies that had been unfilled for 4 months or more calculated as: Sum of Unfilled Vacancies / (Sum of Current + Sum of Unfilled Vacancies), with data weighted by establishment for survey non-response (stratified by industry group and employer size).

12 Industry Definition as per North American Industry Classification System (NAICS) Health Care and Social Assistance (NAICS 62) This sector comprises establishments primarily engaged in providing health care by diagnosis and treatment, providing residential care for medical and social reasons, and providing social assistance, such as counseling, welfare, child protection, community housing and food services, vocational rehabilitation and child care, to those requiring such assistance. Research conducted for the Alberta Ministry of Labour by R.A. Malatest & Associates Ltd.