Specialty workload management functions and reporting for Nursing, Allied Health, Medical and Non Clinical Services.
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1 TrendCare is the dominant clinical information, workload management and workforce planning system in the Australasian region, winning National and International Awards for innovation, service delivery and training. Specialty workload management functions and reporting for Nursing, Allied Health, Medical and Non Clinical Services. Patient Acuity / Nurse Dependency / Nr/Patient Ratios Workload Management Workforce Planning Care Capacity Management Retrospective and proactive Discharge Analysis Diet Ordering Rostering for clinical and non clinical departments Clinical Handovers including Medical Handover Allied Health Intervention Register Clinical Pathways and Care Plans Patient Risk Assessments Aged Care Assessment (ACFI) Export Work Hours per Patient Day HPPD Nursing Intensity Measures Efficiency Measures / Benchmarking HRM and Staff Health Profiles Presenter: Cherrie Lowe CEO. m e. cherrie@trendcare.com.au
2 TrendCare Client Profile Australia 12,412 beds 86 Facilities 41 Queensland Health 28 Private Facilities New Zealand 5,500 beds 15 District Health Boards 34 Facilities Collaborative relationship with MOH and Safe Staffing Unit Asia 11,000 beds Singapore, Thailand & Indonesia 14 Facilities All MOH Hospitals (Tertiary up to 2,500 beds) Presenter: Cherrie Lowe CEO. m e.
3 Presenter: Cherrie Lowe CEO. m e.
4 TrendCare Leave Planner Links to TrendCare roster system Can be used with other rostering systems Reports on all approved leave for a period Tracks all leave approved for individual staff Click Month to view a Monthly Ward Staff Leave Report Presenter: Cherrie Lowe CEO. m e. cherrie@trendcare.com.au
5 TrendCare Roster system integrated database Allows multiple wards / departments on one roster Tracks public holidays worked Displays staff profile and total work history Includes shift comments Multiple print options Highlights requests, pub. hols., wknds Presenter: Cherrie Lowe CEO. m e. cherrie@trendcare.com.au
6 TrendCare Patient Types Acuity indicators and category timings are developed for specific patient types Presenter: Cherrie Lowe CEO. m e.
7 Patient Nurse Dependency Methodology Predicting clinical hours required for care Measuring actual patient acuity (required hours for care) Ability to apply mandated ratios - Victoria Maximising the use of scarce resources
8 Workforce Management / Workload Management Staff allocation wards / other clinical departments / non clinical departments Providing an appropriate skill mix Matching staff skills and patient needs
9 TrendCare Workload Allocation Matching patient needs and staff skill mix Providing equitable workloads Managing staff meal breaks Minimising patient risks Customised Handovers electronic display
10 Monitoring Patient Specialling Hours By Ward By Hospital By Business Unit
11 Monitoring Late & Cancelled Discharges Discharge Profiles for any selected period Hospital wide Ward specific Discharge trends for each day of the week Late and cancelled discharges for each day of the week Planned and unplanned discharges Clinically appropriate and not clinically appropriate reasons for late discharges Audit where late discharges have not had a reason selected
12 Solution for Bed Blocking Identifying reasons for - Late discharge & Cancelled discharge Freeing up patient beds and improving patient flow from Emergency Centre Presenter: Cherrie Lowe CEO. m e. cherrie@trendcare.com.au
13 Patient Risk Assessments All computerised assessments for a patient s episode are displayed including preadmission. Current date assessments can be altered and previous dates are viewed as read only. Assessments can include; patient history, pressure area, falls, nutritional, etc. Risks from multiple assessments can be collated into one report with risk scores. Required actions to manage risks are generated. Presenter: Cherrie Lowe CEO. m e. cherrie@trendcare.com.au
14 Medical Handover Based on best practice SBAR Standards. Patients requiring review / follow up on future shifts are identified. Improves Medical communication after hours. Actions are prioritised. Patients are sorted according to action priority.
15 TrendCare Allied Health Reports available - Allied health visits by: Clinician Discipline Ward Hospital Patient DRG Handover
16 TrendCare Reporting Acuity HPPD reporting for each patient type, ward, business unit and hospital / service Presenter: Cherrie Lowe CEO. m e. cherrie@trendcare.com.au
17 TrendCare Reports & Graphs Presenter: Cherrie Lowe CEO. m e.
18 Measuring the average Nursing Intensity for a DRG Critical for activity based funding / episode of care costing Used for developing nursing cost weights Available as an export Presenter: Cherrie Lowe CEO. m e. cherrie@trendcare.com.au
19 Customised Hospital Displays / Dashboards Patient details and allocated staff Electronic handovers Hospital at a glance refreshed every 3 minutes Showing the capacity to care for each department Empty beds Outliers / patient types Predicted discharges, transfers, etc Variances in nursing hours for care
20 Care Capacity Planning Utilising historic data to project patient throughput. Utilising roster profiles to project resource availability. Mapping actual activity on a daily basis. Reduction of surgical waiting lists. 20
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