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1 XN Global Preferred Care The Critical Recovery Program

2 Who is Preferred Global Health? PGH is XN Global s selected partner to deliver patient services. PGH is a Global Patient Organization dedicated to preventing illness and ensuring application of the best medical practice to achieve the best outcome following illness. Can you really afford to put off such an important decision?

3 Best medical outcome is the priority No one should die or become permanently disabled because of compromises in their treatment Precise diagnosis State-of-the-art treatment plans World s best hospitals and medical teams Quality controlled process Getting it right - the first time The path to the best outcome

4 XN Global Preferred Care is patient services AND insurance A membership program that s backed by insurance to complement your existing local options Lump Sum policies give money But they don t address the quality of care They don t want a lump sum. They want you alive. Medical Indemnity Plans don t specialize in critical illness They may limit your options and block treatments, usual and customary clauses restrict freedom of choice by patients There may be age restrictions, no payment for travel costs, reimbursement and/or deductibles National health plans are cost constrained and have long wait times They may not be able to get the best outcome They may have a long wait for treatment XN Global Preferred Care is about active management and planning to recover Instead of simply trusting that your care providers are giving you the best treatment

5 Introducing XN Global Preferred Care Services set XN Global Preferred Care apart Logistical Services Diagnosis Verification Identification Of treatment options for shared decision making Referral to the best medical team Personal Care Manager -Coordination -Guidance -Advocacy Quality Control of Entire Process Best Practice Policy XN Global Preferred Care Traditional Global Health Insurer

6 * The Proactive Recovery Process TM XN Global Preferred Care has developed a detailed process designed to get the best outcome for each of our members Your Personal Care Manager Disease-specific training Expert in process management Diagnosis Evaluation 50% of all diagnoses are wrong, 90% of treatment plans change as a result We call on top specialists to make sure it s right. Detailed Treatment Plan Working with the patient and the patient s local doctors, we develop the best treatment plan. Treatment in the US, Recovery at home If the patient decides to travel, the Care Manager arranges it all travel, treatment, quality control. All bills paid directly No paperwork or reimbursement hassles. * Proactive Recovery Process is a trademark of Preferred Global Health

7 Centers of Excellence The best specialist hospitals combine with the XN Global Preferred Care process for consistent best outcome focus Top hospitals include: Dana Farber Cancer Institute Massachusetts General Hospital Brigham and Women s Hospital Close working relationships with specialist hospitals consistently ranked in the top 1% in the USA are essential. But our financial and contractual independence always leaves us free to choose the very best for our members. Independent rankings agree the best hospitals in the world are characterized by: Specialization The highest volume of procedures The biggest research budgets The latest technologies & treatments Patient first mentality

8 * Outcome-Optimized Insurance TM To support the process and give freedom to pursue the best outcome Insurance designed for best care, not lowest cost Direct payment of 100% of medical & service costs No claims forms or reimbursement hassles Have you looked at your medical policy lately? You may be surprised at the limitations you find US $2 million annual limit Including up to US$15,000 in travel per episode for the patient & one companion Underwritten by certain Underwriters at Lloyd s of London Treatment authorization Only what s best for you, not cost Most important treatment decisions based only on medical need, not cost. * Outcome-Optimized Insurance is a trademark of Preferred Global Health

9 XN Global Preferred Care A Lloyd s Supported Product Lloyd s of London is XN Global Preferred Care s International Insurance Provider Established Lloyd s is the world s leading, specialist insurance market Business comes into Lloyd s market from more than 200 countries and territories worldwide 95% of FTSE 100 companies and 97% of Dow Jones companies have insurance at Lloyd s Lloyd s premium income reached a record high USD 40.5bn in 2012 In 2012, Lloyd s reported a profit of USD 4.52bn Lloyd s market is rated A (Excellent) by rating agency A.M. Best and A+ (Strong) by Fitch and Standard & Poors

10 Preferred Global Health Medical Board PGH is backed by expert medical professionals Stephen E. Sallan, MD Chairman Chief of Staff Dana Farber Cancer Institute Boston Children s Hospital Lawrence Nathan Shulman, MD Vice-Chair for Clinical Services Department of Adult Oncology Dana Farber Cancer Institute Brigham and Women s Hospital Gilbert H. Mudge Jr., MD Medical Director Cardiac Transplant Program Brigham & Women s Hospital David J. Sugarbaker, MD Chief of Thoracic Surgery Director, Thoracic Oncology Program Dana Farber Cancer Institute Professor Karol Sikora MD MA MB PhD FRCR FRCP FFPM Professor of Cancer Medicine at Imperial College School of Medicine. Previous Chief of WHO cancer program Dr Cliff Bucknall MD FRCP FESC Consultant Cardiologist at London Bridge Hospital Dr Stuart Sanders MB ChB FRCGP Independent primary care physician and family doctor specialising in executive health Dr Thomas Ind MD MRCOG Gynaecological surgeon at the Royal Marsden and St George s Hospitals. Surgical skills trainer for the Royal College of Gynaecologists

11 Preferred Care Patient Testimonials PGH has been our advocate, a compassionate care provider and our friend Letters to PGH from former Patients. On our many visits to the hospital prior to surgery we were accompanied by our PGH Care Manager to every appointment. She kept records of each meeting and followed-up with the hospital on any questions we came up with at any time. Love and care are major contributing factors to the healing processes in our lives. These are among the principles we have discovered to exist in a relationship with PGH. --- D.W., Bahamas, colon cancer patient From the moment we arrived at the Boston airport the service was exceptional. My unfortunate situation was turned into a positive and very successful outcome because of you. --- M.B., Norway, prostate cancer patient Thanks for your care, support, attention to detail, and most importantly, for making sure I never felt alone even though 10,000 km away from home. --- J.Z., Hong Kong, lung cancer patient

12 Preferred Care Patient Testimonials A few more letters to PGH from former Patients. My wife and I are especially impressed by PGH s careful and expeditious handling of my request for surgical treatment PGH ensured that I was given the best medical procedure so that I could expect the best medical results. --- S.L.C., Hong Kong, prostate cancer patient I was very impressed by the treatment, nursing, the full explanation I was given no time was wasted. Everyone at the Brigham & Women s hospital was very impressed with the medical team and said, you have Dr. Mudge and Dr. Aranki and you just arrived today? These are the best and very hard to get. --- A.Q., Kuwait, major vascular surgery patient There is nothing worse than being swamped in side details and organization and planning rather to concentrate on getting healed and getting cured... Every minute detail was taken care of and a continuous support and care were provided as if I was a member of a family who cared and loved. --- A.T., Kuwait, prostate cancer patient PGH was immediately available to offer medical treatment and first-rate medical services in the United States. Doctors offering operation services include Dr. Shulman and Dr. Iglehart --- S.Q., Shanghai, China, breast cancer patient

13 Preferred Care Doctor Testimonial Norway Cancer Preferred Care s persistent search for the best expertise and proactive follow-up enabled us to successfully treat a patient with a rare condition. Locally, the patient was considered a lost case. He is now well and symptom free. Dr Georg Stang Physician, Norway

14 Pricing & Eligibility Pricing: same for all no loading for: Smokers vs. Non-Smokers Male vs. Female Medical Condition Simple Eligibility: Age 1-74 : Renewal to 99 No medical exam Territory: worldwide, except Residents of the United States of America

15 It won t happen to us is not a critical illness strategy Involved proactive patients are the ones best placed to recover. That s what XN Global Preferred Care is all about All of us know someone who has faced a critical illness Do you know the facts?

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