CONTENTS. SWAMI Home [ISO Certificate No. SG00/00091] [Charity Registration No. 0670] [IPC No. HEF0025/G] [ROS/ACRA Regn No.

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1 CONTENTS VISION AND MISSION... 3 NOTICE OF 21 ST AGM... 4 PRESIDENT S MESSAGE... 5 MANAGEMENT COMMITTEE... 6 ORGANIZATIONAL CHART... 7 OPERATIONS REVIEW... 8 Residential Care... 9 Dementia Day Care Centre Day Rehabilitation Centre Home Medical & Home Nursing Services Home Help Service Rehabilitative Therapy Human Resource OUR SUPPORTERS Corporate / Organizations & Individual Volunteers OUR DONORS AND SPONSORS Corporate / Individual CALENDAR OF ACTIVITIES CHARTS AND STATISTICS SUNSHINE WELFARE ACTION MISSION, AUSTRALIA Management Committee Report OUR HOLISTIC APPROACH OUR STAFF FINANCIAL REPORT Appendix

2 Quotes of Bhagavan Sri Sathya Sai Baba If there is righteousness in the heart, there will be beauty in character. If there is beauty in character, there will be harmony in the home. If there is harmony in the home, there will be order in the nation. When there is order in the nation, there will be PEACE in the world. Sri Sathya Sai Baba, SWAMI Home Founder 2

3 Vision and Mission Sunshine Welfare Action Mission (SWAMI Home) is a voluntary welfare organization for more than two decades, which provides integrated eldercare services to the needy and sick elderly. Our Vision A world-class organization for eldercare and the needy. Our Mission To provide holistic quality care with love and dedication for the elderly and needy driven by teamwork and professionalism. Contact us at: No. 5 Sembawang Walk, Singapore Tel: Love is the foundation of life. 3

4 Notice of 21 st AGM 21 st ANNUAL GENERAL MEETING OF SUNSHINE WELFARE ACTION MISSION TO BE HELD ON 12 th SEPTEMBER 2010 AT 10.00AM AT NO. 5 SEMBAWANG WALK, SINGAPORE Notice is hereby given by the Management Committee that the twenty-first Annual General Meeting of Sunshine Welfare Action Mission will be held on Sunday 12 th September 2010 at 10.00am at No. 5 Sembawang Walk, Singapore AGENDA 1. To confirm the Minutes of the Twentieth Annual General Meeting held on 20 th September To consider matters arising from the Twentieth Annual General Meeting held on 20 th September To receive and, if approved, pass the Annual Report of the Society for the financial year ended 31 st March To receive and, if approved, pass the Balance Sheet and Statement of Accounts of the Society for the financial year ended 31 st March To elect office bearers for the ensuing term. 6. To appoint the financial auditor. 7. To transact any other business in accordance with the Society s Constitution. Dated this 21 st August 2010 By Order of the Management Committee Sunshine Welfare Action Mission Mr. Yap Boon Phye President 4

5 President s Message For the financial year ended 31st March 2010, the Home was able to achieve a surplus of S$1,107, In spite of falling donations and nursing fees collected during the year, the Home was able to turn around after more than 2 consecutive years of running into the red. The excess of income expenditure was due mainly to the Contingency Funds received, the write back of unutilised Integrated Framework fund and the effective control measures implemented in reducing wastage and discriminate spending. We will continue to be prudent in the cost management of expenses and resources. The in-house ITE Training Centre will be opened in September 2010 to cater mainly to our nurses, nursing aides and nursing assistants. The Management Committee is committed to ensuring that staff received appropriate training to upgrade their skill and knowledge in discharging their duties. During the year, the Home held a half-day workshop on "Attitude and Building Relationships" conducted by an experienced trainer who had volunteered her kind services to 22 senior staff including Heads of Department. We believe and sincerely hope that with proper training in attitudes and behaviours staff can become better. When they become better, they can serve the elderly residents and clients better. By becoming a "better" staff would mean more responsible, more loving, more sensible and more compassionate. Another exciting development for the Home is the leasing of a piece of vacant land adjacent to the Home from HDB. In line with the nursing care services; we intend to provide garden therapy for our elderly residents. Many of them are suffering from dementia and garden therapy has been proven to be beneficial to their physical and mental well-being. The proposed site will be used for planting fruits, vegetables and flowering plants. The construction and design of the garden is earmarked in mid- September Besides garden therapy there is another tangible advantage derived from planting. Similarly when we give a man a fruit, he relishes for a day. Teach a man to plant, he gets a bountiful supply for a lifetime. I would like to thank all our donors and volunteers for their continuous support and contributions. I would also like to express my gratitude to the Management Committee members and dedicated staff for their valuable contributions and encouragement towards the growth and development of the Home. Mr. Yap Boon Phye President 5

6 Management Committee President : Acting Honorary Secretary : Honorary Treasurer : Committee Members : Mr. Yap Boon Phye Dr. Irene Khoo Mr. Low Chang Yee Mr. Ramon Quek Ms. Wendy Boon Mr. Tan Ngian Kwang Mr. A. M. Chandra Mr. Keng Lim 6

7 Organizational Chart 7

8 Operations Review SWAMI Home provides 7 integrated services catering to more than 600 elderly in a month. The next few pages will take you through the operations of various departments which put aim in achieving the mission of providing holistic care to the sick and needy elderly. 8

9 Residential Care Geriatric and Dementia Residences SWAMI Home s Residential Care Services comprise of 190-bedded Geriatric and 52-bedded Dementia Residences. Our residents consist of mainly the elderly requiring long term nursing care as well as those with physical and mental disabilities. Our team of dedicated nursing staff and social workers aspires to meet the nursing and medical needs, as well as the psychosocial needs of the residents. It is our top priority to ensure that all our residents basic needs are adequately met and that they are comfortable during their stay in SWAMI. The team works in unity to provide comprehensive and holistic care for our residents. To further augment the level of care for our residents, we have adopted an integrated framework approach, which is supported by a team of resident medical officer, geriatrician, psycho-geriatrician, rehab physician, pharmacist, podiatrist, speech therapist, and dietician. The residents benefit substantially from these additional professional care without having to pay an extra fee. In addition to nursing and medical care, we are also concerned for the psychosocial needs of the residents whereby we involve them in a variety of activities. We aim to create a socio-friendly living environment for the residents; this is made possible with the joint efforts from our team of occupational therapists, together with the support of nursing staff as well as our social workers. Pet assisted therapy held once a month puts a smile on the faces of the residents as they play with the friendly dogs. Residents also get their daily dose of Vitamin D when nurses bring them to the garden every morning for their sunlight therapy. Apart from that, birthday celebrations for residents and staff are also organized every month. It is a fun-filled event with competitive games and attractive prizes to be won. On some occasions, there are performances put up by volunteer groups. Since the opening of SWAMI Mama Store Sunshine Shop in 2007, it has been very well received by the residents as they get a chance to purchase tidbits, cakes, etc. from the stall. It has now become part of their routine to eagerly look forward to its opening. Cooking therapy together with a volunteer and nursing staff is also one of the activities that the residents enjoy once a week. They helped in preparing the ingredients and afterwards enjoy the food they cooked all. Excursions for residents about thrice a month coordinated by the physiotherapists and the nursing staff let the residents connect with the outside world. 9

10 Residential Care Geriatric and Dementia Residences (Continued) Reminiscence Therapy is another useful intervention with residents having dementia condition. A room specially decorated with items used in the olden days and pictures of the past stimulate their memories. Every week, residents would gather in a Reminiscence Room to share with nursing staff, their stories of their past. Dementia Residences is furnished in such a manner to simulate a cosy family-like environment with sofa sets, sewing machine and personal cupboards storing cosmetic items for the residents. SWAMI emphasizes the importance of continuous education and training of our staff in order to upgrade their knowledge and skills. Monthly lectures on medical topics are conducted by our visiting geriatrician for all grades of staff. They are also sent for external courses related to Geriatrics and Dementia Care. On-the-job training forms an integral part of the nurses work life and are conducted by registered nurses. A multidisciplinary discussion of residents medical conditions is being held twice a month with the doctor, nurses, social workers, and therapists. Interactive learning is also being carried out in Dementia Residences whereby each staff takes turn to share medical topics issues of interest once a month. In order to improve basic communication skills for our foreign staff, weekly Hokkien and English lessons are being conducted internally by our local staff. Training on soft skills was introduced in June 2010 with staff doing role-play twice a month to have knowledge on excellent service. SWAMI Home has also been taking in nursing students for clinical attachments from Tsao Foundation and Ngee Ann Polytechnic. This has offered our senior nurses the opportunities to educate and share experiences with the students on Geriatrics and Dementia Care courses. This in turn enhances the students understanding and learning in the area of Geriatrics Care. In our continuing bid to establish SWAMI Home as a conducive and interactive living environment for the residents as well as our staff, the Residential Care Department is on track to create more social activities, continued effort to motivate our staff and to come up with new care management directives for our residents and staff. 10

11 Dementia Day Care Centre Dementia Day Care Centre (DDCC) is part of the community-based healthcare services available in Singapore for clients requiring intermediate and long-term healthcare services. And SWAMI DDCC is one of the 5 Dementia Day Care program under the purview of NCSS. Our centre provides structured day care program for seniors diagnosed with dementia. This centre-based service would provide the care person or family member a respite from their care-giving commitments during the day. The healthcare personnel are equipped with the skills and knowledge on how to cope with the demands of caring for those with dementia. The service areas which the centre mainly serves include Yishun, Ang Mo Kio, Woodlands, Sembawang and Marsiling, and later with boundaries redrawn, Yew Tee and Kranji will come under SWAMI S purview. There are different transport schedules in place to cater towards the diverse needs of caregivers. We have a team of staff, ranging from the senior manager, occupational therapist, nursing aides and health attendants. Although most are non-singaporeans, they have over time mastered dialects and are able to communicate with their clients effectively. They engage our clients in a wide variety of therapeutic activities (games and exercises) that stimulate the mind, body and heart of our clients. These activities are geared towards preserving if not improving the cognitive function, memory recall, physical strength and performance in Activities of Daily Living (ADL), thereby sustaining the functional capabilities and emotional well-being of our clients for as long as possible. Other therapeutic modalities include Reminiscence Therapy, Reality Orientation, cognitive games and simple arts and craft activities. These aid in maintaining the cognitive function, memory recall, work skills and behaviour of our clients. We also conduct diversionary activities like bingo games, karaoke, majong and birthday celebrations and arrange outings to encourage socialization among our clients. This will ultimately benefit the emotional well-being of our clients. Our Philosophy of Care is therefore one which is holistic and dynamic and which takes into account the total bio-psycho-social, cognitive and mental aspects of our clients. In conjunction with World Alzheimer s Day (21 st September), there would be a public forum on the 25/9/10. All these sessions will be conducted concurrently in English and Mandarin from 9:00am to 1:00pm. The items on display are works of handicraft done by our clients in Day Dementia Care. This is a testimony to the daily activity program that has immensely benefited our clients. 11

12 Day Rehabilitation Centre The Day Rehabilitation Centre aims to provide quality rehabilitative therapy for clients suffering from the aftermath of a stroke, de-conditioning due to genetic diseases such as Parkinson s disease and those who require rehabilitation for regaining their functional abilities. The centre also incorporates social and recreational activities such as outings, karaoke sessions and art therapy for clients to enhance their social well-being and also to encourage them to interact with one another in the centre. For some clients who are unable to cope with their physical conditions, we provide additional counselling and empowerment to help them deal better for a better quality of life. For this financial year, the number of referrals has increased slightly as compared to last financial year. The main source of referrals comes from Agency of Integrated Care (AIC), which is currently the mandatory route of referral from hospitals. The centre sees younger stroke clients now as compared to last financial year and with this trend, we also have more discharges as most of these younger clients take shorter time to regain their functional abilities and are able to function in the community. 12

13 Home Medical & Home Nursing Services In FY , SWAMI Home Medical & Home Nursing continue to provide service to the client who are homebound. Currently, we service clients that reside at Sembawang, Admiralty, Marsling, Woodlands, Chong Pang, Yishun, Ang Mo Kio, Khatib and Yio Chu Kang. This October 2010, we will cover two new areas, which are Kranji and Yew Tee. Home Medical Services As at 31 st March 2010, we have 41 Home Medical clients, 27 new admissions, 13 discharged cases and 18 deceased cases. For the 13 discharged clients, some of them were admitted to nursing home and some of them were readmitted to hospitals. In total, the Home Medical team had made 314 visits for FY The Home Medical team visits our clients every Wednesday. The team comprises of Doctor Lim Shee Lai and one nurse. During the Home Medical visit, the doctor reviews clients general conditions, medications and prescribed the medications that they need. Doctor Lim also advises the caregiver who looks after the client and changes the Percutaneous Endoscopic Gastrostomy and Tracheostomy tubes. The Home Medical and Home Nursing service fees are based on means testing. For those clients with difficulty in paying the minimal sum, we will refer the case to our Executive Director for SWAMI assistance. Home Nursing Services As at 31 st March 2010, we have 79 Home Nursing clients, 109 new admissions, 47 discharged and 25 deceased. In total, our team had made 4,626 visits to our clients. Most of the discharged clients are either their wounds have recovered or the doctor had removed their nasogastric tube or urine catheter in the hospital after their review. When the client s general conditions deteriorated and require higher nursing care they will be admitted to nursing homes. Our Home Nursing team continues to provide services to the homebound clients who require nursing care. Our services comprise of: Wound management Change of nasogastric tube & urine catheter Blood pressure and glucose monitoring Caregiver teaching Injection Supervision of medications There is no place like HOME Our team of nurses has been attending courses to upgrade their knowledge and skills. With the support of SWAMI Home management, our team will continue to serve our community clients to enable them to reside as long as possible with their family. 13

14 Home Help Service Home Help service was launched in August 2000 and we are now entering into the tenth year of operation. SWAMI Home Help Service Department has managed to uphold good service quality in providing the five services to our homebound needy elderly persons. We even went further to aid our services to needy homebound patients who do not meet the admission criteria. We also address these prevailing service gaps within the community service care sector to Ministry of Community Development, Youth and Sports (MCYS) and the National Council of Social Services (NCSS). With 10 health care assistants, the Home Help Service operates daily including Sundays and public holidays. We served 190 (as at 31 st March 2010) needy home bounds elderly clients. This has provided respite to more than 80 caregivers who are mainly low-income earners unable to employ domestic helpers for the patients. The profiles of our Home Help users include more than 85% elderly persons mainly of multiple service users. Most Home Help users avail the meals-onwheels and medical escorts services. Only 6% of the users receive personal hygiene and 20% receive housekeeping assistance. Home Help users are provided with these services at a minimum charge after the means testing was done. With this assistance, homebound patients basic needs of daily living are met. This enables them to continue to live in the community and not resort to institutional care. Based on evidence taken from service utilisation statistics over the years there has been a consistent need for meals-on-wheels and medical escort assistance. For the past one year there has been an increase in the need for housekeeping. With greater community outreach efforts to instil service awareness and a growing need for these services, it is anticipated that user numbers will increase significantly, putting strain on the current available resources. Corporate companies have also volunteered their services to the elderly in the community, for example Sembcorp has offered its services to volunteer to spring clean the elderly clients houses for three consecutive years with effect from March 2010, and host a dinner for the elderly. Avargo Technologies offered a one-day befriending and have lunch with for elderly clients. Sembcorp Volunteers Spring Cleaning Avago Technologies Befriending Lunch with our Elderly Meals-On-Wheels Assistance Meals-On-Wheels assistance is provided to homebound elderly clients who do not have the ability to cook for themselves. As of 31st March 2010, 120 elderly clients received this service with most of them mentioning that they were satisfied with the meals provided. 14

15 Home Help Service (Continued) The menu is prepared by our cook and approved by the dietician. A high quality is maintained for all meals in order to provide patients with nutritious food. The food is also packed hygienically using Styrofoam box and is kept warm in airtight insulators before being delivered to the elderly clients. At present, we deliver meals to the elderly clients twice a day, as it is our utmost concern to provide hot meals to our elderly clients. Medical Escort Assistance Most of our service users are referred by the hospitals during discharge planning; hence they are required to attend regular medical follow-ups to ensure the effective maintenance of their health. As at 31 st March 2010, 123 elderly clients received medical escorts assistance. Despite our best efforts to cater to every patient s needs, there have been times, mainly due to a very busy escort schedule where the department has been unable to provide the service to all users using our own vehicle. In order to meet the needs of our users whose medical appointment are important, the department try to change the medical appointments to the next earliest dates. We also liase with hospitals to ensure not to have too many medical appointments on the same day. The donation of vehicle from Singapore Power also eased the problems we faced in the shortage of vehicles. House Keeping Assistance House Keeping assistance is usually rendered to homebound elderly persons who are staying alone and who are not able to carry out daily housekeeping tasks to maintain hygienic conditions for healthy living. Currently there are 30 users requiring this assistance and it is our goal to reach out to more homebound or semi homebound elderly persons staying alone, usually in a one room flat, so that their home conditions can be improved. Personal Grooming Assistance This service is mostly provided to wheelchair-bound patients. As at the end of FY09/10, we have 9 patients requiring this service. Trained home-helpers are deployed to carry out the personal grooming so that careful handling of the patients can be achieved without causing mishap resulting hurt and injury. Moreover, privacy of the patients is strictly observed to ensure their dignity is maintained at all times. Future Goals We hope to reach out to more needy elderly persons who are suffering in the community but are unable to get any help. Outreach activities will encompass a major portion of our work for the next financial year, so as to increase community awareness of our home help service and its role. We hope our continuous process of intervention for frail elders with multiple service needs has enabled them to remain in their own homes for as long as possible, thereby enabling the seniors to age-in-place. 15

16 Rehabilitative Therapy Physiotherapy Physiotherapy and Occupational Therapy Departments are the two sections of Rehabilitative Therapy services provided in SWAMI home. Physiotherapy is concerned with maximizing our clients movement and function by the use of different exercise programs and techniques to promote, maintain and restore their physical, psychological and social well-being. In FY , the physiotherapy team implemented highly effective exercise programs to cater the needs of 267 residents and 178 Day Care clients representing 20% increase in our clients served compared to that of FY In conjunction with our roadmap the following goals were achieved: 28 ambulant residents achieved their maximum ability to walk with or without assistive devices thus promoting their independence to move around our premises. 68 wheelchair bound residents who are able or unable to propel their wheelchairs are able to walk in the parallel bars with minimal to moderate assistance promoting weight bearing and increase in standing balance and tolerance necessary in every aspect of their activities of daily living. Only 14 residents are in the refuse cases decreasing about 10% of the ones in the list. Still in the process of working out with them so that they will join in the exercise programs. 20 wheelchairs bound and bed bound residents benefited to our Chest Physiotherapy programs. Out of the 109 clients served in the Day Rehabilitation Centre, 39 of them significantly improved in their muscle strength, joint range of motion, balance and ambulation. Sixty-four (64) of them maintained their current function and 19 of them declined in their functional status due to their age and other illness like heart disease. Out of the 59 Dementia Day Care clients served, 13 of them significantly improved in their function, 38 maintained their current function and 8 of them have functionally declined due to the progressive process of Dementia. In verifying how well our clients sustain these positive gains in the area of their functional status, progress reports are being done quarterly and reassessment is done every 6 months from the day our clients were admitted to our program. In order to maintain these standards, our team includes one physiotherapist in-charge of evaluation and formulation of treatment plans according to the client s case and three therapy assistants to help in the implementation of the treatment plans. One health care assistant is also a part of the team to give support especially in logistics. All team members are trained in the area of physiotherapy and are committed to serve the residents and clients with sincere, tender love and dedication. 16

17 Rehabilitative Therapy Physiotherapy (Continued) In addition, our Home Physiotherapy program is still on going and has helped 16 clients from Sembawang, Yishun, Marsiling and Ang Mo Kio areas. This program is especially catered for those cases that need a higher level of care in their home. They are usually bed bound elderly people who are very weak, unable to tolerate long sitting or need exercises. Caregivers are given two hour of training on the proper transfer of patients from bed to wheelchair or vice versa, correct bed positioning. They encourage the patient to do exercise at home. Below are the Physiotherapy programs and interventions that we are currently implementing: 1. To increase and maintain the elderly residents and clients muscle strength and endurance which is facilitated by cycling exercises, pulley with weights, dumb bell exercises, NK table, gait training in the parallel bars, staircase or with the use of quad cane or walking frame. 2. To restore or increase their joint range of motion by shoulder pulley exercises, spring exercise, shoulder wheel exercises, passive range of motion exercise and manual stretching exercises. 3. To decrease pain using ultrasonic therapy, paraffin wax, electrotherapy, massage, hot and cold packs. 4. To prevent contracture and deformity of limbs by consistent exercise and increase their motivation in their exercise regime. To continue meeting a higher standard of care, our partnership with Tan Tock Seng Hospital Rehabilitation were strengthened by sending us consultants to help us integrate intensive rehabilitation for our potential clients to have higher chance of recovery. A new consultant who visit once a month is Dr. Samantha Yap who joined us in January Their inputs helped the Rehabilitative Therapy team go for the common goal of living their lives to the full. We are grateful to Tan Chin Tuan Foundation s Project Solid Gold for making us one of their beneficiaries. Their consultant who is a physiotherapist helped to revamp the Physiotherapy Centre in order to maximize space. They donated mirrors, cycling machines, grab bars and provided training for all the RT and DRC staff to fully utilize these equipment. In this project our clients benefited from various exercise techniques depending on their abilities. 17

18 Rehabilitative Therapy Occupational Therapy (Continued) The main goal of the Occupational Therapy team is to continuously facilitate therapeutic activities to enhance the residents and clients well-being utilizing the following treatment components: 1. Group Activities activities that foster cohesiveness among residents and or clients and interpersonal effectiveness. 2. Leisure and Divers Ional Activities provides opportunities for enjoyment, relaxation, recreation, personal development, entertainment, and interaction with others. 3. Sensory Cognitive Stimulation Activity are activities aimed at decreasing functional limitation caused by disease or disability. 4. Activities of Daily Living (ADL) are basic ADL consisting of self-care task and instrumental ADL wherein they let an individual live independently in a community. 5. Social Activities are excellent way of giving them the scope to interact with other people in the society. As a result, they will feel that they are part of the society. 6. Individual Therapy are passive exercises given to residents who needs one-on-one bedside treatment due to frail or severe condition. Below is the table of total attendees on each of treatment component utilized by 246 residents and 102 Day Care clients that are being referred to Occupational Therapy during the last quarter of FY There are 78% of residents and clients engaging in Social Activities such as monthly birthday celebration, pet assisted therapy, and community outings. In Activities of Daily Living, there are 76% who can do actual and simulated basic self-care activities and participate in stall keeping and home management activities such cooking and meal preparation activity. There are 79 % who are able to do Group Activity/Exercise such as calisthenics, stick exercise, ball games, yoga exercise, step-in exercise and mini - olympic games. Sixty-eight percent (68%) need Sensory- Cognitive Rehabilitation mostly from residents and clients with dementia and stroke. Lastly, 77% of them join Leisure-Diversional Activities such as karaoke session, bingo game, mahjong, gardening, fish feeding, arts and crafts, etc. While most of the residents would engage in these programs there are 9% who are frail and in severe condition who can only be given bedside treatment such as passive range of motion exercise to maintain soft tissue integrity & prevent further contracture as result of bed immobility. Residents Attendees Day Care Clients S/N Treatment Component No. Percentage* No. Percentage** 1 Individual % 2 2% 2 Group Activity % 93 91% 3 Activity of Daily Living % 93 91% 4 Social Activity % 95 93% 5 Sensory - Cognitive Activity % 56 55% 6 Leisure - Diversional Activity % 94 92% * out of 246 residents ** out of 102 Day Care Clients 18

19 Rehabilitative Therapy Occupational Therapy (Continued) Continuously helping us implement each therapeutic activities meaningfully are the sponsors for our special events such as Monthly Birthday Celebration and also the likes of TDS-PAT Volunteers (Therapy Dogs, Singapore Pet-Assisted Therapy) in continuously enlivening us every month. Moreover our kind donor, Jason Chan and his friends donated therapeutic tools and equipment being used in providing rehabilitation to residents and clients. Pet-Assisted Therapy with the TDS volunteers Outing trips of residents and Day Care to Underwater World sponsored by Jason Chan and his friends Mini Olympics Games during Monthly Birthday Celebration with the residents and Day Care client and volunteers 19

20 Human Resource Staff Training and Development - External The HR Department plays a key role in helping to drive effective performance and higher productivity. The HR policies formulated and processes need to go beyond sustaining operations, to realizing values at every level of staff deployment. In line with our mission to provide holistic quality care with love and dedication for the elderly and the needy driven by teamwork and professional, we have been continuously improving our quality, teamwork and professionalism by sending our staff for trainings and seminars on personal and professional development. Upgrading of skills and knowledge through training and development to meet our service need and standards are very important for VWO like us in caring for the frail elderly people. Most of our staff have benefited from these trainings and seminars which are listed below: Training / Seminar Advances in Wound Management Splinting Workshop Understanding of Workmen Compensation Act Falling Sight in the Elderly Therapy Assistant Skills Certificate Transforming Dementia Eldercare Gerontological Counselling Leadership & Teambuilding for NPO Leaders Public Relations Writing for NPOs Handling Difficult Clients for NPOs Corporate Communications Eldercare Reminiscence Therapy Senior Management Programme for Non-Profits (SMPNP) Package of 7 module Seminar on Understanding Trusts & Philanthropic Foundations Salary & Payroll Administration for NPOs Board Roles Functions & Responsibilities Volunteers Management Engaging Volunteers Public Forum on Stroke Rehabilitation Developing and Coaching your Mentoring Skills Caring for the Professional Caregivers Making Sense of Fund Raising NCSS 40 th VWO Therapist Network Public Administration ITE Skills Certificate in Health Care (Home Care) SNEF Briefing on Benefits & Services Application of Group Therapy Principles Certificate in Dementia Care Internal Control Guidelines and Applications for NPO Manager and Executives Management Skills for Effective Managers Institution / Organizer AIC Training Institute Singapore General Hospital AIC Training Institute Ren Ci Hospital & Medicare Centre supported by SSTI AIC Training Institute Civil Service College Health Promotion Board NCSS Civil Service College ITE Simei SNEF Nanyang Polytechnic EON Training & Consulting 20

21 Human Resource (Continued) Holistic Approach the Management of Parkinson's: Providing Care to the End Promotion & Betterment of Elderly Services in Community GST - What This Mean for NPO Establishing Robust Investment Policy Statements for NPO's Eldercare: Working with the Elderly for Frontline Workers Eldercare: Using the Creative Arts in Therapy Eldercare: Reminiscence Therapy in an Experimental Workshop using Creative Arts. Eldercare: Dementia Care - Intermediate Eldercare: Dementia Care - Introduction Eldercare: Dementia Care Eldercare: A Workshop on Grief & Loss Effective Supervisory Skills for NPO Managers Developing your Human Resource Policies Developing an Equitable Compensation (Salary) Structure and Policy Dementia: A Race Against Time Crisis management and Communication for NPO's Complying with the Code of Governance for Charities & IPC's (Mandarin) Briefing on the Tote Board Community Healthcare Fund Briefing on E-submission of Employment Income Board Game - Understanding How your Organization's Transactions Impact the Financial Statement (NFIN5065) Basic Cardiac Life Support Asia Pacific Rehabilitative Conference An Understanding of the Employment Act and its Practical Applications to NPOs Ageing & Mental Health Advanced Ms Excel XP Advanced Financial Accounting & Budgeting for Non-Finance Professionals of NPOs 3rd Wound Care Conference: Managing Chronic Wounds National Neuroscience Institute of Singapore Pte Ltd Alzheimer's Disease Association (New Horizon Centre) MOH College of Medicine Bldg IRAS St John Ambulance Association Institute of Mental Health CWA / Henderson Senior Citizen's Home The Institute of Public Administration & Management St. Luke's Hospital Staff Training & Development In addition, we are pleased to announce our ATC status (Accredited Training Centre) awarded by ITE. In view of this recognition, we are able to further elevate the quality of our staff services through continued learning and development. Mr. Tom Low's Talk on Ageing and Dementia 21

22 Our Supporters Corporate / Organizations & Individual Volunteers We are proud to name our partners - a range of schools, community centres, religious organizations, families, and individuals, for the FY , which play a critical role to the well being of our elderly residents. They uplifted, encouraged, cheered and listened to our elderly residents and clients. Their support made it easier for us to realize our goals of providing quality care for the elderly residents. We are grateful to all of our partners for their trust, their dedication, and the steadfast support. Ahmad Ibrahim Secondary School Lions Befrienders Club Alice Tan Marsiling Community Centre Anglo Chinese School Mary & Siva's Family ArtChemist Academy Mdm. Tel Lay Win Assyahfahh Mosque Mimi Lioe BD Medical Services MCYS - Probation Branch Bishan North Community Centre Miss Param & Family Brenda and Stephanie Tan Mr & Mrs Suppiah Bukit Panjang Women's Executive Committee Mr P Saravanan Chan Sook Mei Mr Ricky Pek Chang Meng Kiat Mrs Menon Cherie Ong Mrs Raja Chong Ghee Temple Nan Chiao Primary School Chongfu Primary School Nanyang Technological University Christine Ty Nanyang Women's Executive Committee Christopher Lim Nation Optical Church of our Lady Star of the Sea National Library Board Darul Makmur Mosque National University of Singapore Society Dennis Chua Neutral Technologies Doris Lee & Friends Ngee Ann Polytechnic Elaine Soo Norin Amin Eric Chua Novartis Pte Ltd Flight Science One Heartbeat Percussion G. Meenachie Patricia Low Geylang Serai CC Committee Pawan Bahuguna Greenwood Primary School PCF Chong Pang Education Care ITE West Clementi Peter Soo Ivan Koh Qi Gong Group Jason Chan & Friends Raffles Girls' School Jelutung Community Centre Rainbow Volunteers Juat Keow Tan Republic Polytechnic Junior Chamber Singapore Riverside Secondary School Jurong Green CC Karaoke Welfare Club Rosalind Soo Lam Soon Women's Executive Committee Sandra Tan 22

23 Our Supporters Corporate / Organizations & Individual Volunteers (Continued) Sarouja & Irene Ann Sembawang Corporation Sembawang Public Library Sembawang Women's Executive Committee Seven Adventist Church Sim Siok Hoon, Yvonne Simei ITE Singapore Polytechnic SingTel Satellite Siti Hawa Md Jonid ST Marine St. Nicholas Girls' School Sunshine Angels Tan Chin Tuan Foundation Tan Peh Thng Teck Ghee Zone Temasek Club Therapy Dog Singapore Thomas Ong Thomas Tay & Friends Tom Low Tony Lew Woo Mun Chin Woodlands Ring Secondary School Yess Resorts Country Club Yih Yin Leow Yio Chu Kang WEC Yishun Mandarin Lions Club Zhenghua Primary School 23

24 Our Donors and Sponsors Corporate / Individual The Sunshine Welfare Action Mission (SWAMI Home) recognizes the many supporters who gave generously to the SWAMI Home during the past fiscal year (1 Apr March 2010). Singapore Power $100,000 and above $ $20,000 Barma Sivam s/o Karuppiah Peck Khee Song Bengawan Solo Pte Ltd Ramrup s/o Ramesher Canberra Development Pte Ltd Ratnaraja Chow Ng Moy Singapore Island Country Club Hri Kumar Nair Sri Sathya Sai Organization of Singapore Iriana Yap Tan Cheng Guan Lee Mui Seng/Low Ger Siang Tan Chin Tuan Foundation Lii Ka Seng Tan Kok Sian M. Kannan Menon The Keppel Club M. Ravikumar Toh Mun Peng Muthusamy s/o Dorasamy Vanlee Trading Pte Ltd Nirumalan R. Pillai Yew Lian Park Residents Association Peck Brothers Construction Pte Ltd $100 - $1000 A. Vimalavathy Goh Kun Yang A. Selverajah Jaidev s/o Ramnath Subramani Aligent Spring Pte Ltd Ang Kim Chye, Roland Brahma Kumaris Raja Yoga Center Chan Sin Lock Cheng Ee Pei Cheong Ah Lui Chew Lay Hwa Chia Siew Chin Chiang Phiang Nam Choo Heng Chee, John Christina Sum Ng Gek Yong, Daisy Ng Chin Thai, David Edmin Private Limited Lim Mui Choo, Edna Foh Foh Company Pte Ltd Foo She Nin G Meenachie Sundaram Gayathrie d/o Ramasamy Jason Electronics Pte Ltd Jelutung Community Club Kok Chye Hock Late Mdm Yeo Ngiap Leong Leong Chin Yoke, Eric Lim Kok Ann Lim Tok Hooi, Robert Linda Wan Low Lee All Low Lian Tee Ms Angelay Ng Kim Sai Ng Sai Hong Ng Seow Hoon Ng Teong Soon Ong Chee Siong Ong Kim Choon, Robert Ong Liang Huat Ong Poon Kwang 24

25 Our Donors and Sponsors Corporate / Individual (Continued) $100 - $1000 Ong Siew Eng Soh Chee Kim Otis Elevator Company Pte Ltd Soon Kwee Gek Pang Keh Heng Subash Chanra Peck Chee Hian Suppiah Leela Pek Gek Thoo, Ricky T. Thevarajah Poh Ai Cheng Tang Siew Bee R. Munggam Tay Khoon Hua Raintree Medical Pte Ltd Techno Fibre Pte Ltd Ramiah Suppiah Teo Ah Gek Quek Cheng Lock, Ramon Teo Chee Wah Rose Villa Raman Unni Teo Ling Ling San Marco Collection Pte Ltd The Living Way Church Limited Sandy Lee Toh Kim Keat Saratha d/o P Vythelingam Tow Chin Kiong Saravanan s/o Palakrishnan U Kyaw Thein Seagull Marine Pte Ltd Visvalingam Naidu M. Selvan s/o Sivanasen Walters Irene Ann Sherrey Chng Wong Si Chai Shu Moo Yoong Wong Thoon Hong Singapore Pre-Cast Pte Ltd Wong Tuck Singapore Technologies Marine Ltd Yap Kim Har Singapore Telecommunications Ltd Yeoh Gek Kian & Nelly Yeo Siva Sangaran Nair Adrian Kee Alice Chew Almumin Ehsan Bin Akbar Ali Ang Hwee Ern, Merlyn Ceah Bee Hian Chan Fook Hong Chan Heng Sung Chan Kah Keow Cheam Gim Chng Chia Charlie Chong Cheau Ling Teng Pei Ling, Christina Chua Hui Liang Chui Chee Yong Diana Zainal $100 and below Dominic Smith Goh Siew Noe, Teresa Han Cynthia Hang Aik Wah Helen Tang Ho Kiau Moi Jin Siong Motor Trading Kathiyan Krishan Kee Ah Heoh KNG-Daito Pte Ltd Kok Choon Siong Koo Siew Choon Kuam Gek Kee Le Scarlett Maid Agency Lee Chuen Fei 25

26 Our Donors and Sponsors Corporate / Individual (Continued) $100 and below Lee Lai Ser Seah Poh Luan Lee Lian Tee Seaw Chick Kiok Lee Siew Han, Jessica Siew Geok Meng Lee Soo Hian Soh Poh Tee Lilian Fong Sundaram s/o Chinniah Lim Beng Choo T. Ramasandran Lim Wee Kia Tan Siew Guat M E Elamaaran Tan Suan Jam Mak Shun On Tan Tok Peng Margaret Asha d/o Kolandasamy Tan Too Jew & Family Mdm Soh Tan Too Tien M.S. Pandian Tang Lai Hen Murthy R. K. Teng Hwei-lin Ng Siew Eng Teng Yew Sen Nirmala Devi Thavamanithavi d/o R. M. N. Ong Sing Ann Toh Siew Chin, Gladys Ong Swee Geok, Deborah Marian Tong Geok Yen Ellen R Ambalavanan Veluri Shouri Raja Davi Vicnes Raj Ramlah Binte Talib Wong Teck Tian S Nagarajan Yen Investments Pte Ltd Sadiah Bte Abdul Ghani Yew Chuey Mian Sasidharan Unnithan Zhang Liang 26

27 Our Donors and Sponsors Corporate / Individual (Continued) We would like to express our appreciation to the many organizations and individuals who have enabled us to render high quality services to the elderly residents and clients through their generous contributions. Donations in Kind Non-Individual Ahmad Ibrahim Secondary School Leong Hin Foods Pte Ltd Alpha Pioneer Enterprises Pte Ltd Lions Club of Singapore Asian Food Lucky Plaza Lotus Light Charity Society (Singapore) BD Medical Pte Ltd Nan Chiau Primary School Bengawan Solo Pte Ltd Nanyang Technological University Bishan North Community Centre Nanyang Women's Executive Committee British American Tobacco National Library Board Canberra South Zone Residents' Committee Nee Soon East Community Centre Chee Teck Tang Temple NTUC Income CHIJ St. Nicholas Girl s School Our Lady Star of the Sea Yishun Church Chinese Tea House Pte Ltd PCF Chong Pang Education Centre Ching Chwee Temple Peng Lai Dian Temple City Wide Air-Con Services Rainbow Volunteers Faith Group Redeemed Fresh Vegetables & Fruits Supplier Fo Guang Shan Temple Sattipatthana Meditation Centre Gardenia Food Pte Ltd Seagift Food Pte Ltd Geylang East Home for the Aged Sembawang Community Centre Goh Joo Hin Pte Ltd Singapore Chung Hong Siang Tng Greenwood Primary School Singapore Red Cross Society Heeton Holdings Limited Sunshine Bakeries Hougang Long Tze Temple Teck Ghee Zone F Residents' Committee Hua Hin Farming & Supermarket Jurong Green CC Karaoke Welfare Club Jelutung Community Centre Yess Resorts Country Club Pte Ltd Jin Wan Li Minimart Yew Lian Park Resident's Association Jurong Green Community Club Alan & Ms. Lydia Ang Esther Ang Kah Sieng Angamah Ganesan Ang Samantha Benny Bin Rzafioon Carlina Hutabarat Chan Cher Seng Chan Jason Chan Neo Huan Chang Judy Chang Meng Kiat Chew Hock Bek Chew Keng Fatt Individuals Chew Kok Ming Chew Theresa Chia Cheng Guan Chian Ah Bee Chian Pian Seng Chiang Vincent Chiam Josephine Ching Ng Mooi Chow Chaw Ling, Adeline Chua Ah Cheng Chua Choon Lay Chua Diana Chua Hock Chai Chuan Hock Chin 27

28 Our Donors and Sponsors Corporate / Individual (Continued) Cyril Pushdanathen s/o Clement Marimuthu Derick & Ms Sharen Elango & Subha Gan Alan Goh Chin Cheng Goh Edna Goh Kiam Peng Goh Li Yong, Christy Govinda Lien Guan Lee Long Ho Koon Jiang Ho Yew Leng Hon Che Cheng Hong Ful Fan Hum Joanne & Hum Samuel Hui Carena Hun Yew Fei & Khoo Kim Berk Jayashree Balakrishnan Khine Zin Wai Khoo Irene Khoo Lucy Koh Bobby Koh Chye Hock Kok Joanne and Oh Yen Cheng Kwek Lee Hiang Lau Tuan Lin Laura Prud Homme Lee Babara Lee Doris Lee Kai Heng Lee Kar Poh, Louis Lee Louis Lee Lye Peng Lee Susan Lee Wee Geok Lee Xiulin Lee Yuanmin Lee Yuansheng Leo Carson Leong Kok Seng Leong Sau Thim Li Win Oo Individuals Liang See Hing Liang Siew Tin / Lee See Poh Liew Anastasia Lim Ah Choo Lim Bee Eng Lim Feng Mei Lim Kelvin Lim Mee Gek Lim Weiling Lim Yong Song, Alvin Lim Yu Lum Kee Kong, Alex Loh Sebastian Low Chee Chuan M.S. Pandian Mdm Mabel Mdm Selvanayaki Meg Nones Michelle Usha Devi Murali & Gowri Nah Sing Chuan Neo Say San Ng Dassy Ng Khai Cheong Ng Nam Bee Ng Say Hoe Oh Annie Oh Bee Chye Ong Chun Choo Ong Lay Chung, Jessie Ong Molly Ong Swee Thian Ong Zhang Hui Patel Babubhai Gopal Bhai Peramagathan KT & Family Perumal Vasunda Kumari Poon Yee Choy, Simon Poong Daniel Prakash B Pung Yuen Choo Radheka Debi Radiah / Ron Mcnulty 28

29 Our Donors and Sponsors Corporate / Individual (Continued) Raja & Pedeka (Chandra) Raja Davi d/o Munusamy Rosa Tham Roshan Gill Sayadaw U Thera Seah Ah Moi Seah Chee Charn Seah Swee Khim Selvanayaki Kandiah Shekhar Chhajer Sim Anna Sng Steven Soh Guanmoi Soh Jennie Song Keng Chuan Soo Thomas Soon Kwee Gek Tai Foong Choo, Connie Tan Ah Cheng Tan Bian Hong Tan Chee Long Tan Chee Seng Tan Ching Poh Tan Hee Meng Tan Hwa Li Tan Hwee Bing Tan Jasmine Tan Kok Meng Tan Lydia Tan Ming Feng Tan Sai Yok Tan Sia Cheng Tan Swee Keow Tan Tong Loong Tan Wee Sun Tanasekar Suppiah Tang Pooi Pooi Tay Chin Kiang Tay Johnny Individuals Tay Khoon Hua Tay Seak Hang Tay Seok Hong Teo Alice Teo Chew Kian Teo Jenny Teo Magdelene Teo Wing Kee Tham Soon Fatt & Family Toh Ah Boon Toh Ah Yu Toh Chui Sian Toh Kai Tong Toh Kum Keok Toh Lay Yoke & Friends Toh Royston Tomose Katsuya Tow Chin Kiang T. T. Yeo Tye Ronnie Venerable U Thera Vansa Wen Hua Shi Ji Hui Wong Daniel Wong Ivan Wong Woan Ting Wu Cecilia Xu Mei Zhi Yap Lian Huat Yap Sock Poh Yeap Billy Yeo Angeline Yeo Eddy Yeo Jones Yeo Swee Hong Yeo Teow Hock Yip Poh Pheng Yong Jieirew Yong Jolyn Yu Yuk Sze, Daphne 29

30 Our Supporters Corporate / Organizations & Individual Volunteers (Continued) 30

31 Calendar of Activities SWAMI Home in 2009 Unlike last year, which was marked as a busy year, this financial year (FY ) is notable because of a 3-month hiatus of activities at SWAMI Home brought about by the threat of H1N1 Influenza virus. Previously confirmed visits were cancelled and eventually activities by external groups were temporarily discontinued. This hiatus, which ran from May-July 2009, also included a temporary cessation in residents excursions. On those months, elderly residents and clients contented themselves with the usual daily activities organized by our physiotherapists and occupational therapists. It was only in August 2009 that the activities by external groups had resumed putting an end to the boredom of the residents who felt that activities facilitated by our therapists were too monotonous. Apart from the hiatus, this year was also distinct for the different roles that SWAMI Home has played apart from being an institution that gives care to the elderly. As a Venue for Corporate Social Responsibility Most often, SWAMI Home would witness several companies holding their corporate social responsibility programme at its premises. Otis Elevator Pte Ltd staff play for the residents Staff together with some of the bigwigs of their company would spend mostly half days to entertain the residents, celebrate birthdays together with the residents, or do painting works for the Home. After the activity, some of these staff ended up being a volunteer of SWAMI Home. As a Partner of Schools Community Involvement Programme Just like last year, SWAMI Home plays an important role to younger generation especially the students, in instilling social responsibility to the less fortunate elderly citizens by becoming a partner to their Community Involvement Programme (CIP). Several times in a month, throngs of students from different schools (primary to universities) flock to SWAMI Home to facilitate games for the elderly residents and clients, help out in their exercises, entertain them with performances and even befriend them for the day. A Nanyang Poly student declared his reflections after his CIP at SWAMI Home We should not take our grandparents for granted. 31

32 Calendar of Activities (Continued) SWAMI Home welcomes these students who can help in making its elderly residents happy and will continue to support schools as a partner for their CIP programme. As a Partner of MCYS Rehabilitation Programme CSO youths making jewelleries to sell at the charity funfair. SWAMI Home has also been an active partner of the MCYS on its rehabilitation programme of juvenile delinquents. For FY , SWAMI Home accepted close to 40 youths to serve their probation order at the Home. These youths spent their community service order (CSO) doing cleaning services, assisting elderly residents and clients during their exercises and sometimes helping out in simple administrative work. CSO youths had been very helpful to SWAMI Home providing extra hands where it is most needed. These youths proved to be very useful during the last fundraising event - the SWAMI Home s Charity Food and Fun Fair held on December CSO helpers sent by MCYS were most helpful during the preparations such as promptly providing needed supplies to stallholders during the event. In the course of the preparation, the youths felt sense of belongingness and took pride in the tasks given to them. Likewise, SWAMI Home is happy to be an instrument in the rehabilitation of these youths. Please trust us this time. We will really distribute these flyers, said one of the CSO youths whom I entrusted with the task of handing out our charity funfair flyers to shoppers who were queuing up in a nearby shopping center early in the morning. I just told them beforehand Without me going with you, you can just throw all the flyers in a bin, walk around and come back after an hour and tell me you did distribute them. But I trust you, that you wouldn t do it because you know why SWAMI Home is doing this fair. I believe the students did a good job because after an hour I noticed that there hordes of people going to our fair. Indeed, we had a high turn out of visitors on that fateful day. Thanks to those youths! --Ann, PR Executive As a Learning Hub Apart from being an organization, which has been consistent in its mission of providing quality eldercare to needy elderly, SWAMI Home has also been a vital channel when it comes to getting practical knowledge. SWAMI Home hosted visits of young professionals, interns and social workers who are keen in learning the eldercare system of SWAMI Home. Several batches of students who are taking eldercare courses from TSAO Foundation had completed on the job training at SWAMI Home to get practical knowledge in caring elderly. Meanwhile, young professionals working in hospitals or government Social workers from Korea at SWAMI Home 32

33 Calendar of Activities (Continued) agencies holding front line positions in eldercare also visited SWAMI Home to get more information on this sector. SWAMI Home not only shares experiences with local professionals in the social service but also with social workers and government officials from Korea, Macau and Japan. During their visits last year, they were very eager to learn SWAMI Home s eldercare system to replicate in their own countries. Snapshots of Events and Activities from April 2009 to March

34 Calendar of Activities (Continued) 34

35 Charts and Statistics Residential Care *Functional Category Definition Source: Ministry of Health Category 1: Physically and mentally independent; do not need or need minimal assistance in activities of daily living Category 2: Semi-ambulant; require some physical assistance and supervision in activities of daily living Category 3: Wheelchair/bed bound; need help in activities of daily living and supervision most of the time Category 4: Highly dependent; require total assistance and supervision for every aspect of activities of daily living 35

36 Charts and Statistics Dementia Residences *Functional Category Definition Source: Ministry of Health Category 1: Physically and mentally independent; do not need or need minimal assistance in activities of daily living Category 2: Semi-ambulant; require some physical assistance and supervision in activities of daily living Category 3: Wheelchair/bed bound; need help in activities of daily living and supervision most of the time Category 4: Highly dependent; require total assistance and supervision for every aspect of activities of daily living 36

37 Charts and Statistics Dementia Day Care Centre 37

38 Charts and Statistics Day Rehabilitation Centre 38

39 Charts and Statistics Home Medical Service 39

40 Charts and Statistics Home Nursing Service 40

41 Charts and Statistics Home Help Service 41

42 Charts and Statistics Human Resource Staff Distribution by Department Staff Distribution by Nationality 42

43 Sunshine Welfare Action Mission, Australia Management Committee Report Introduction The following report covers the progress of SWAMI (WA) for the period July 2009 to June Activities The Day Activity Program for Senior Citizens that was commenced on 20 th Oct 2005 was continued through out the period with 47 sessions. The centre was closed for five weeks during Christmas holiday season. The program is being run once a week on Thursdays from 10 am to 2 pm. Client attendance ranged from 15 to 28, with an average around 22. Client list is made up of regular clients of around 30 and 10 more who attend occasionally. The program is supported with regular attendance of 8-10 volunteers from a pool of around 15 volunteers, while few more provide occasional support. The volunteer s support is adequate for the present level of activity. The Day Activity program was stream lined and improved with frequent interactive sessions of sharing of jokes, quiz, games and activities to stimulate the mind, crafts, and physical indoor games. Taichi, yoga, chi kong and line dancing sessions were conducted regularly. Table tennis board is being used by interested members. Usually up to about 8 clients are engaged in mah-jong game. Outdoor picnic sessions were organised; once at Point Walter reserve and another time at Heathcote reserve. Clients very much enjoyed these outdoor sessions with enthusiastic participation. Further, three visits to Burswood casino and restaurant was organised. There was large participation of regular clients along with their friends. Special functions were organized for Christmas on the 17 th Dec 2009 with attendance of around 41; this includes both clients and volunteers. To celebrate the Chinese New Year, a function was also held on 25th Feb 2010; around 42 people attended the function. One of the members Suelyn provides Massage therapy during the sessions. Clients make a financial contribution to the association for this service. Another member Hyacinth organises during the sessions, the sale of new or unused items donated by clients. SWAMI committee likes to thank both the members for their service effort in raising funds for the association. Client feedback had been positive for the Day activity program, as indicated by the regular and enthusiastic attendance of the clients. The client contribution was retained at A$8.00, despite similar program run by Melville council charging A$ Occasionally some of the clients offer voluntary additional contributions. For details of activities refer annexure. Finance During the year, the association maintained Bank accounts with Westpac. The signatories required to operate the accounts was amended with the arrangement being treasurer and one other person from the committee to sign the cheques. Public liability insurance cover was continued to cover the association from any risks arising from the operation of the service. The insurance premium cost is around A$ for this financial year. For details relating to finance, please refer the audited accounts for the period ending June 2010 attached with this report. 43

44 Sunshine Welfare Action Mission, Australia Management Committee Report (Continued) Future Plan Review current activity centre operations, processes, etc.? Improvements? Budget allocation for activity centre? What s next? - Newsletter, food donations, etc. Conclusion The Management Committee takes this opportunity to thank all the members, the volunteers and other well-wishers for their support thus far. Annexure Day Activity Program TIME ACTIVITY Set-up the centre ,45 Taichi / yoga / chi kong (One held each week) Morning tea Indoor games, craft, mah-jong, karoke singing, socializing, jokes, quiz (Special programs, if any are held, e.g. Quiz, Bharatha Natyam by guests) Lunch Indoor games, craft, karaoke singing, line dance Clean and lockup the centre Love is the foundation of life. Contact us at: Sunshine Welfare Action Mission (SWAMI), Australia 19, Sandringham Promenade, Canning Vale, 6155 W.A., Australia 44

45 Our Holistic Approach Holistic Programme SWAMI Home advocates a holistic approach to maintain the health---physical, mental, emotional, spiritual, and well-being of its staff and clientele. Apart from the library with Internet connected computers inside, a prayer room and a karaoke room for relaxation, last year most of the activities where geared towards improving their skills. 45

46 Our Staff Acting Executive Director Mr. Chian Phiang Nam Tel: Residential Care Ms. Tan Ai Suan, Nurse Manager Tel: Social Workers Mr. Lucas Siah Tel: Mr. Ang Chong Leong Tel: Rehabilitative Center Ms. Gladys Guiab, Physiotherapist Tel: Ms. Seidel Sarinas, Occupational Therapist Tel: Dementia Day Care Centre Mr. Albert Fernandez, Senior Manager (Nursing Care) Tel: Day Rehabilitation Centre Mr. Adam Ang, Centre Manager Tel: Home Nursing & Home Medical Services Ms. Janet Lim, Nurse Manager Tel: Home Help Service Ms. Indira Krishnan, Programme Head Tel: Accounts & Finance Mr. Marcus Wang, Senior Manager (Finance) Tel: Admin and HR Ms. Marion Karen Latiff, Manager (Admin & HR) Tel: Public Relations Ms. Ann C. Bernal, PR Executive Tel: Facilities Management Mr. Albert Lim, Supervisor (FM) Tel: Information Technology Mr. Phua Yong Peng, IT Executive Tel: Food and Beverage Mr. S K Lalith Priyantha, Supervisor (F&B) Tel: fnb@swami.org.sg 46

47 Financial Report April 2009 March 2010 Appendix Independent Auditors Report to the Management Committee of Sunshine Welfare Action Mission 47