Support for the Long Term Unemployed. Help to Work Support Supervised Jobsearch Pilots. National Delivery Group 10 December 2013

Transcription

1 Support for the Long Term Unemployed Help to Work Support Supervised Jobsearch Pilots National Delivery Group 10 December 2013

2 Long Term Unemployment Package Under Help to Work Jobseekers Allowance claimants returning from the Work Programme who do not have a job will go onto one of three intensive modes of support, depending on need as determined by a Jobcentre Plus advisor: 1/3 are expected to go on the Mandatory Intervention Regime (MIR) which is currently operating in Jobcentre Plus; 1/3 are expected to sign on in a Jobcentre every day; and 1/3 are expected to be referred to community work placements scheme If claimants remain on benefits after a period of daily signing or community work placements, they will be transferred to MIR support. This will begin in April 2014 and be rolled out over Until then, the vast majority of JSA returners from the Work Programme will receive MIR support. 2

3 Long Term Unemployment Package Extension to Mandatory Intervention Regime (MIR) which is currently operating in Jobcentre Plus Daily Signing in a Jobcentre. Introduced between April and December 2014 Six month community work placement for 30 hours a week, alongside provider-led jobsearch. 3

4 Community Work Placements This will be aimed at claimants whose key barrier to work is lack of work experience or motivation. The Invitation to Tender was released October 13 and referrals will begin in Spring These schemes are mandatory. 4

5 Community Work Placements Commercial Competition Timeline The Tender Documentation was published on the DWP e-procurement solution portal on 24 October Tenders returned by 5 December 2013 Preferred Bidders will be announced on 3 March 2014 Contracts will be awarded from 14 March 2014 Community Work Placements will go live starting from April

6 Community Work Placements Information Pack for External Organisations DWP prepared a Community Work Placements Information Pack which was available on Supplying DWP from 4 November 2013 to 4 December The pack provided further information on Community Work Placements. It also signposted possible delivery partners to the Employment Related Support Services (ERSS) Framework Suppliers who are eligible to tender for contracts within each Community Work Placements Contract Package Area. The ERSS Framework Suppliers are advised within the Tender Documentation about the Information Pack and that they are under no obligation to make use of any services interested organisations may offer and that DWP will not be responsible for any subsequent arrangements between suppliers and their delivery partners. 6

7 Supervised Jobsearch Pilots Two Pilots Claimants will attend a local centre for 35 hours a week to jobsearch and apply for jobs, with support and supervision, for up to six months. Attendance will be mandatory and failures to participate without good reason will lead to a benefit sanction. One pilot will test the approach on very long-term unemployed claimants who remain on benefit even after receiving a period of intensive support which we re providing for those leaving the Work Programme. The other pilot will be targeted at claimants we identify as potentially benefiting from this intensive support earlier in their claim, prior to the Work Programme. 7

8 Supervised Jobsearch Pilots The pilots will be running by the end of 2014 Each of the two pilots will have around 3,000 participants. We have not yet identified the areas in which the pilots will run. We will bring forward new regulations for the pilots. We will confirm delivery details in due course but we are considering all options, including contracting out the pilots. 8

9 National Rollout of the Claimant Commitment for JSA

10 Rollout of the Claimant Commitment for JSA Timescale Started October Rollout to around 100 Jobcentres per month Rollout to all Jobcentres will be completed by Spring No published rollout schedule but see Gov.uk link for weekly update on offices where this has gone live Scope All new JSA claimants Work Programme completers No plans at this stage to extend to existing JSA claimants 10

11 Rollout of the Claimant Commitment for JSA Products JSA Claimant Commitment (CC) My Work Plan booklet 11

12 Digital Jobcentres

13 Digital Jobcentres What is it? The Digital Jobcentres Project will modernise the Jobcentre Plus environment The Project will install an additional 6000 WiFi enabled Web Access Devices (WADs) to offices Jobpoints and Customer Access Phones (Warm Phones) and booths will be removed Podiums will be removed from the UC Trailblazer sites and the decision to remove them from other sites will be at the discretion of individual District Managers 13

14 Digital Jobcentres why the change? Jobpoints are no longer suitable for the growing digital world we live in Introduction of Web Access Devices and WiFi will enable customers to also use their own devices to job search and apply for jobs Modernising the Jobcentre Plus environment will help meet the changing needs of Employers, Jobseekers and Government Improving online channels will be a key enabler to the successful delivery of Universal Credit where eventually claims and change of circumstances should all be done online We will continue to provide assisted support for claimants who cannot access online services or telephony (including claimants with significant needs) 14

15 Digital Jobcentres When? The first ten offices are Wigan, Oldham, Warrington, Hammersmith, Rugby, Inverness, Harrogate, Bath, Shotton and Ashton Between October and December, the first 10 sites will be given WiFi coverage and Web Access Devices Jobpoints and Customer Access Phones will be removed. National roll-out will follow and be completed by September