CalACT Fall Conference Agenda

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2 The California Association for Coordinated Transportation (CalACT) and Monterey Salinas Transit are proud to host the 2012 ADA Roundtable in conjunction with the Autumn Conference at the Monterey Plaza Hotel and Spa on September 18-20, To reserve a room please call the Monterey Plaza Hotel reservation staff at and ask for the CalACT rate of $ per night. You can register for the Roundtable on-line at If you have any questions about the event please call CalACT staff at Attendees registering for the ADA Roundtable are welcome to attend Thursday sessions. Monday, September 17, :00 a.m. to 9:00 p.m. Visit the local wineries on the MST Grapevine Express. 4:00 p.m. to 6:00 p.m. Registration Tuesday, September 18, :00 a.m. Breakfast & Introductions 8:30 a.m. Bicycle Ride to Big Sur CalACT Fall Conference Agenda 8:30 a.m. Procurement Program This all day training class is broken up into four separate segments that will cover the following: Procurement Basics 101 Construction Hiring and Supervising the Professionals Preparing the Procurement Scope of Work Construction The Construction Bidding Process Speakers: Margaret Merhoff & Charles Kalb, Consultants & NTI Trainers 8:30 a.m. Reasonable Modification Discussion on industry ideas on reasonable modification and how agencies can implement future changes and meet client demands. Speakers: FTA; Pat Piras, Pat Piras Consulting Rick Ramacier 9:30 a.m. Coping with Reasonable Modification Here about some creative solutions for meeting client expectations and requests for reasonable modification. Speakers: Melony Joyce, King County Metro 10:30 a.m. The Benefits of Centralized Call Centers This session will cover several studies on call centers in the U.S. and how these centers provide assistance to ADA operations. Speaker: David Koffman, Nelson Nygaard

3 11:00 a.m. Golf Outing at Corral de Tierra Country Club Location: 81 Corral de Tierra Drive, Corral de Tierra, CA 11:30 a.m. Lunch Discussion Group ADA: What s Working, What s Not Working? Discuss current issues with your peers and hear about other solutions and transit programs 12:00 p.m. Lunch 12:30 p.m. Alternative Approaches to ADA Eligibility This panel will discuss the different methodologies for assessing ADA rider eligibility. Speakers: Phil McGuire, Marilyn Cole, Innovative Paradigms; David Lee, CARE Evaluators; Richard Weiner, Nelson Nygaard 1:30 p.m. Community Services: Solutions for Deferring ADA Costs Speakers: Beth Kranda, VTrans; Karen Jones, Jill Yungling, Eskaton; Donna Ye, Asian Community Center, Linda Deavens, Paratransit Inc., invited Dave Cyra, United We Ride 3:00 p.m. ADA and Mobility Management Coordinating services through mobility management centers or coordinators is allowing transit agencies the flexibility to provide quality services at an affordable rate. Speakers will discuss how these services help agencies contain ADA costs while maintaining services. Speakers: Ken Thompson, Easter Seals; Phil McGuire, Innovative Paradigms; Tom Hicks, Monterey Salinas Transit & Teague Kirkpatrick, RouteMatch Software Paul Branson, Marin Transit 5:00 p.m. Tour of Monterey-Salinas Transit Mobility Management Center 6:00 p.m. CalACT Board Meeting Wednesday, September 19, :00 a.m. Welcome from MST and FTA Speakers: Carl Sedoryk, General Manager, Monterey Salinas Transit and FTA Administrator Leslie Rogers Joe Meer, Morongo Basin Transit Authority General Manager and CalACT Chair 8:30 a.m. Opening Session -MAP 21 What is in it for Transit A panel of speakers will discuss the new transportation authorization and how those changes will affect your funding and operations. Speakers: Scott Bogren, CTAA; Rick Ramacier, CCCTA and Leslie Rogers, FTA.

4 Wednesday, September 19 10:30 a.m. ADA Regulation Changes Hear about the new ADA regulations and FTA s expectations in implementing the new changes. Speaker: Bonnie Graves, FTA Legal Counsel Rick Ramacier, CCCTA 10:30 a.m. Using Social Media Effectively Are you ready to blog or tweet a message to your riders? This session will help you decide when and how to use social media effectively in your agency. Speakers; Scott Bogren, CTAA, 10:30 a.m. Drug and Alcohol Program Plans Review of FTA Requirements for Drug and Alcohol compliant programs. Robbie Sarles will also review the template created for agencies to adopt and use for their all their safety sensitive employees. Speakers: Robbie Sarles, RLS & Associates 12:00 p.m. Bus Show Luncheon- Sponsored by AZ Bus Sales Visit with the vendors about products for your transit agency. 1:00 p.m. Mobility Training Programs Hear mobility training programs and travel ambassadors are moving riders from paratransit to fixed route services. Speakers: Tom Hicks, MST; Virginia Werly, Riverside County Transit; Tim Renfro, Pierce Transit and Kevin Walsh, Paratransit, Inc. 1:30 p.m. Drug and Alcohol Training Learn how to conduct a mock collection site visit to ensure that your collection agencies is following FTA Drug and Alcohol testing procedures. Speaker: Robbie Sarles, RLS & Associates 1:30 p.m. Designing Effective Routes This session will provide tools to help you design routes to improve your system or design new systems for small cities or rural counties. These tools will help you work with consultants when designing routes for transportation services in your area. Speaker: Bruce Shelburne, LACMTA 2:45 p.m. Origin to Destination This session will discuss the Department of Transportation Disability Law Guidance on the ADA obligation for transit agencies to provide riders assistance beyond the curb, due to their disabilities and examples of how agencies are providing services. Speakers: Gracie Davis, OCTA; Shelly Verrinder, Access Services; Dave Cyra; United We Ride 3:00 p.m. Break with the Vendors

5 3:30 p.m. Complying with Title VI and Environmental Justice Regulations Hear from FTA Staff and LACMTA staff on how to implement policies that comply with the Federal Transit Administrations Title VI and Environmental Justice guidelines. Speakers: Bonnie Graves, FTA & Dan Levy, LACMTA 3:30 p..m. Drug and Alcohol Supervisor Reasonable Suspicion Training This session will cover what supervisors need to look for and what to do if someone seems unfit for duty. Supervisors will learn not only how and when to do reasonable suspicion/cause testing but why they need to do it. Speaker: Robbie Sarles, RLS & Associates 3:30 p.m. Designing Effective Routes continuing session 4:30 p.m. Roundtable Discussion: Coping With the Elimination of the Common Wheelchair Definition This session will include an active discussion about the elimination of the common wheelchair definition and how agencies are coping with the changes. Richard Weiner, Nelson Nygaard 5:30 p.m. 7:30 p.m. EXPO Reception-Sponsored by RouteMatch Software Thursday, September 20, :00 a.m. Breakfast with the Vendors 9:00 a.m. Coordinating Services for Veterans and Military Members Hear about services, including one-click, one call centers to veterans, military families and their dependents. Speakers: Carl Sedoryk, Monterey Salinas Transit; Ken Thompson, Easter Seals; Marc Chevalier, Veterans Administration. Dave Cyra, United We Ride 9:00 a.m. Project Management Join us for a fun and dynamic introduction to Project Management where real life scenarions will be used to illustrate what it takes to deliver a successful project. This seminar will present skills, tools and techniques for managing a project. Speaker: Bob Hull, Caltrans 9:00 a.m. Complying with State and Federal Grants This session will cover state and federal grant program procedures and reporting requirements for maintaining compliance with federal regulations. Speakers: Jane Perez, Caltrans, Mark Codey, Caltrans and Michael Lange, Caltrans

6 10:30 a.m. ADA Policy Guidelines Learn how to ensure that your agencies written policies have the correct language to help the passengers understand your services and limitations, while protecting your agency from complaints. Speakers: Dave Cyra, United We Ride; Douglas Cross, Douglas J. Cross Consulting; 10:30 a.m. How to Integrate Bicycle Sharing Programs into Operations The Mineta Institute completed a study on several bicycle sharing programs and will share the successes with the audience. Attendees will also share their ideas on how they are serving an increasing number of riders on their routes. Speaker: Susan Shaheen, University of California Berkeley & Mineta Transportation Institute Mark Wall, Lake Transit 10:30 a.m. Project Management Continuing Session 12:00 p.m. Lunch Stress Management: Adding a little Zen to Your Work Life Speaker: Dr. Robert Jerome 1:30 p.m. Maximizing Paratransit Efficiencies Understanding how to increase the efficiency of your paratransit system is important whether you operate an ADA complementary service, specialized service or general public Dial-A-Ride. Some things are within your control while others aren't. And then there are those pesky unintended consequences. Our goal will be to give you at least one good idea to take home from this workshop. Speaker: Roy Glauthier, Transportation Planning and Policy George Sparks, Pomona Valley Transportation Authority 1:30 p.m. Strategies for Survival: Managing your Stress Stress is literally killing us even if we survive, stress affects our health, our relationships, and out general well being. Rather than succumbing to the Three D s: denial, drugs, and depression, we must develop Strategies for Survival proactive coping skills to improve emotional, mental, physical, and spiritual health. Dr. Jerome will discuss these strategies and techniques to reduce the harmful effects of stress in your life and share techniques to find balance, harmony and essentials for positive outlooks. Speaker: Dr. Robert Jerome Donna Pulverman, Caltrans 1:30 p.m. Financial Management This session will cover financial grants management and the standards for financial performance reporting. Speaker: Gloria Salazar, San Joaquin Regional Transit District & Peter Johnson, University of the Pacific

7 3:30 p.m. Volunteer Driver Programs This panel will discuss the current state of selected Volunteer Driver programs in northern and southern California and will also talk about new coalition groups that have formed for the purpose of organizing and coordinating Volunteer Driver programs. Coalition representatives will describe their experiences in working together in a coalition group. Panel members will discuss the goals and aspirations of volunteer driver programs in pursuing grant funds, expanding existing programs and helping other organizations to create new volunteer programs. 3:30 p.m. Time Management Time is one of our most important and precious resources. Successful time management is necessary for achieving effectiveness and efficiency. This presentation will identify time wasting situations, habits, and behaviors, and will explore useful time management ideas, methods, tools, and techniques. Speaker: Chiam Eyal 3:30 p.m. Dealing with the Negative Nellie's in Your Organization This session will discuss how to handle negative employees and that problem passenger that complains daily about your services. Learn skills to help you turn the Wendy Whiners and Negative Ned s into Joyful Julie s and Happy Harry s. Speaker: Robert Jerome, Consultant & Steve Mason, First Transit Tim McGowan, First Transit 7:00 p.m. Clam Bake at the Monterey Beach Sponsored by: MV Transportation Friday, September 21, :45 a.m. CalACT Membership Meeting & Breakfast 9:30 a.m. Overview of State and Federal Programs Speakers: Jane Perez, Caltrans & Mark Codey, Caltrans 10:30 a.m. Utilizing Your Safety & Security Grants CalEMA staff and operators will discuss the most effective and appropriate ways to maximize your safety and security grants for your transit operations. Speaker: Amber Lane, CalEMA & Shonna Halterman, City of Clovis Mark Wall, Lake Transit Spend the rest of the enjoying the Monterey Jazz Festival or visiting the wineries on the MST Grapevine Express Route.