TABC FTO PROGRAM AGENT TRAINEE GUIDE

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1 ENFORCEMENT PROCEDURES MANUAL INSTRUCTIONAL METHODS ACTUAL FIELD EXPERIENCE 1. ARREST AND PRISONERS 2. JUVENILES AND MINORS 3. ADMINISTRATIVE CASES 4. SUMMARY SUSPENSIONS 5. VIOLATION CODES 6. VEHICLES AND RELATED EQUIPMENT 7. FIREARMS AND WEAPONS 8. TELECOMMUNICATIONS 9. MISCELLANEOUS EQUIPMENT 10. CONFISCATED PROPERTY 11. REPORTS AND TICKETS 12. PROTEST COMPLAINT PROCEDURES 13. SOURCE INVESTIGATION PROCEDURES 14. MINOR STING OPERATIONS 15. COPS IN SHOPS 16. COOPERATIVE ON-PREMISE PROCEDURES

2 EMPLOYEE HANDBOOK INSTRUCTIONAL METHODS ACTUAL FIELD EXPERIENCE CHAPTER 1 MISSION STATEMENT / JOB OVERVIEW CHAPTER 2 GENERAL INFORMATION / BENEFITS CHAPTER 3 EMPLOYEE ACTIONS A) Complaints B) Complaint Investigation C) Promotion D) Career Ladder E) Transfers or Relocations F) Probation G) Reduction in force, job abandonment, unauthorized absence, retirement, resignation H) Disciplinary Action CHAPTER 4 GRIEVANCES, COMPLAINTS & APPEALS CHAPTER 5 STANDARDS OF CONDUCT

3 EMPLOYEE HANDBOOK (CONTINUED) CHAPTER 6 LEAVE BENEFITS A) MTA B) Annual Leave C) Holidays D) Inclement weather closing E) Sick Leave F) Parental Leave G) Emergency Leave H) Call to National Duty I) Leave of Absence/Vol.Firefighter-EMS J) Leave of Absence Without Pay K) Unauthorized Leave L) Jury Duty M) FLSA Overtime/Comp Time INSTRUCTIONAL METHODS ACTUAL FIELD EXPERIENCE

4 OFFICER SAFETY INSTRUCTIONAL METHODS ACTUAL FIELD EXPERIENCE 1. PAT DOWN (FRISK) WHILE INTERVIEWING 2. SEARCH INCIDENT TO ARREST 3. SEARCH OF PRISONER SEAT IN TRANSPORT VEHICLE PRIOR TO TRANSPORT AND AFTER TRANSPORT 4. VEHICLE STOPS 5. PROPER STANCE AND POSITION WHILE INTERVIEWING OR CITING VIOLATIOR (GUN SIDE AWAY, ETC.) 6. PROPER POSITION AS COVER OFFICER APPROACHING VIOLATOR VEHICLE 7. PROPER POSITION AS COVER OFFICER ON PEDESTRAIN STOP 8. PROPER POSTION AND AWARENESS AS COVER OFFICER WHILE INSPECTING LICENSED PREMEISE 9. CONTRABAND AND/OR WEAPONS ALLOWED INTO CORRECTIONAL FACILITY

5 GEOGRAPHIC KNOWLEDGE INSTRUCTIONAL METHODS ACTUAL FIELD EXPERIENCE 1. FAMILIAR WITH LOCATION OF COURTS, JAILS AND OTHER LOCAL DEPARTMENTS 2. FAMILIAR WITH MAIN THOROUGHFARES AND MAJOR ROADS AND HIGHWAYS 3. FAMILIAR WITH MAJOR LICENSED PREMISES AS WELL AS KNOWN TROUBLE LOCATIONS 4. MAKES GOOD USE OF MAJOR THOROUGHFARES TO TAKE THE QUICKEST AND MOST EFFICIENT ROUTE TO A LOCATION

6 INSPECTION PROCEDURES INSTRUCTIONAL METHODS ACTUAL FIELD EXPERIENCE PECTION / REGULATORY A. Identify Yourself 1. Verbally/Present Credentials 2. Explanation of Purpose CATE PERMIT/LICENSE POSTED A. Identify Type of Permit/License B. Valid and Posted SERVE FOR VIOLATION A. Public Safety B. Regulatory KE APPROPRIATE ACTION ministrative B. Criminal No Action 1. Warning Verbal 2. Citation Admin Notice 3. Arrests a Warning b. Admin Case SPECTION SUMMARY Explain Action Taken Discuss Agency Programs Discuss Seller/Server Training Questions/Answers AVE PREMISES SAFELY

7 JOB RELATED COMPUTER SKILLS INSTRUCTIONAL METHODS ACTUAL FIELD EXPERIENCE 1. USES LICENSE EASE TO: A. Enter Daily Activity B. Enter Citation / Complaint Investigation C. Enter Administrative Notice 2. USES CRISNET TO: A. Properly enter case B. Enter attachments 3. USES LOTUS NOTES TO: A. Enter vehicle stops B. Prepare Travel Voucher

8 MINOR STINGS INSTRUCTIONAL METHODS ACTUAL FIELD EXPERIENCE 1. FAMILIAR WITH POLICY (MINOR 18 YOA OR LESS, ETC.) 2. PARTICIPATED IN MINOR STING IN DIFFERENT CAPACITIES (I.D. TEAM, U/C AGENT, ETC. 3. KNOWLEDGE OF FORMS REQUIRED TO FILE A MINOR STING CASE (MINOR STATEMENT, PHOTO OF MINOR, TX DL PHOTO, ETC.)

9 BASIC INVESTIGATIONS INSTRUCTIONAL METHODS ACTUAL FIELD EXPERIENCE 1. SOURCE 2. PROTEST 3. SUBTERFUGE 4. BREACH 5. ELEMENTS FOR CRIMINAL INVESTIGATIONS

10 ALCOHOLIC BEVERAGE CODE / RULES INSTRUCTIONAL METHODS ACTUAL FIELD EXPERIENCE 1. FAMILIAR WITH ELEMENTS NEEDED TO FILE CASES 2. UNDERSTAND DIFFERENCE BETWEEN CRIMINAL AND ADMINISTRATIVE CASE 3. ABLE TO APPLY KNOWLEDGE TO A SITUATION WHERE A VIOLATION HAS OCCURRED 4. HAS GOOD WORKING KNOWLEDGE OF: A. Sale to Minor B. Sale to intoxicated Person C. Minor in Possession of A/B D. Permittee/Licensee Intoxicated E. Solicitation of drinks by Licensee or Permittee F. Consuming A/B during Prohibited Hours G. Permitting consumption of A/B during prohibited hours (no criminal on MB) H. Sale of A/B during prohibited hours I. Rule (on-premise promotions) J. Grounds for cancellation or suspension of license or permit K. Seller/Server training requirements DETERMINE MY KNOWLEDGE OF THEM.

11 AGENCY FORMS INSTRUCTIONAL METHODS ACTUAL FIELD EXPERIENCE 1. PURCHASE OF EVIDENCE FORM 2. VEHICLE IMPOUND / TOW SHEET 3. ALCOHOLIC BEVERAGE SEIZURE 4. NON-ALCOHOLIC BEVERAGE SEIZURE 5. CRIMINAL CITATION 6. ADMINISTRATIVE NOTICE / WARNING 7. MTA 8. DAILY ACTIVITY REPORT

12 VEHICLE OPERATION INSTRUCTIONAL METHODS ACTUAL FIELD EXPERIENCE 1. AGENCY POLICY ON USE OF STATE VEHICLE 2. DEMONSTRATE PROPER/SAFE OPERATION OF STATE VHEICLE INCLUDING USE OF ALL EMERGENCY AND COMMUNICATION EQUIPMENT

13 VEHICLE STOPS INSTRUCTIONAL METHODS ACTUAL FIELD EXPERIENCE 1. KNOWLEDGE OF AGENCY POLICY CONCERNING USE OF STATE VEHICLE A. Pursuit B. Shooting from vehicle C. Use of vehicle to stop a fleeing violator 2. PROPER VHEICLE POSITION IN STOPPING LOW RISK VIOLATOR 3. PROPER VHEICLE POSITION IN STOPPING HIGH RISK VIOLATOR 4. PROPER/SAFE SPEED USED TO OVERTAKE AND STOP A VIOLATOR 5. PROPER LOCATION CHOOSEN TO STOP VIOLATOR FOR MAXIMUM OFFICER SAFETY

14 APPLICATIONS INSTRUCTIONAL METHODS ACTUAL FIELD EXPERIENCE 1. HAS BASIC KNOWLEDGE OF PROCEDURES TO OBTAIN LICENSE/PERMITS 2. FAMILIAR WITH FAST TRACK WIZARD AND LICENSE EASE IN ORDER TO OBTAIN FORMS NEEDED FOR SPECIFIC LICENSE OR PERMIT

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