COUNCIL COMMITTEE MEETING AGENDA. PUBLIC SAFETY, CODE ENFORCEMENT AND NEIGHBORHOOD EMPOWERMENT May 8, :30 P.M.

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1 CITY OF SANTA ANA COUNCIL COMMITTEE MEETING AGENDA PUBLIC SAFETY, CODE ENFORCEMENT AND NEIGHBORHOOD EMPOWERMENT May 8, :30 P.M. CALL TO ORDER City Hall Ross Annex, Conference Room Civic Center Plaza, Santa Ana, California Committee Members: Councilmembers Tinajero, Villegas and Benavides Staff: Police Chief, OCFA Division Chief, Assistant City Attorney Recording Secretary: Elizabeth Plotnik PUBLIC COMMENTS - Members of the public are allowed three minutes to speak on agenda items or matters within the jurisdiction of the Committee. AGENDA ITEMS 1. Update on Arson Fire Investigation Taskforce Acting Deputy Chief Ken Gominsky 2. Update on Police Officer Recruitment and Hiring Manager Robert Carroll {Strategic Plan Goal No. 1, 1i} 3. Receive and File Update: Police Officer Schedule Acting Deputy Chief Ken Gominsky {Strategic Plan Goal No. 1, 1f} 4. Discussion about potential revisions to SAMC (Loud and Raucous Noise) Assistant City Attorney Tamara Bogosian 5. Homeless Services Update Hafsa Kaka, Homeless Services Manager {Strategic Plan Goal No. 5, 3d & No. 1, 1c} If you need special assistance to participate in this meeting, please contact Michael Ortiz, City ADA Program Coordinator, at (714) Please call prior to the meeting date, to allow the City enough time to make reasonable arrangements for accessibility to this meeting. [Americans with Disabilities Act, Title II, 28 CFR ] Santa Ana City Council Miguel A. Pulido Mayor MPulido@santa-ana.org Michele Martinez Mayor Pro Tem Ward 2 MMartinez@santa-ana.org Vicente Sarmiento Ward 1 VSarmiento@santa-ana.org Jose Solorio Ward 3 JSolorio@santa-ana.org P. David Benavides Ward 4 DBenavides@santa-ana.org Juan Villegas Ward 5 JVillegas@santa-ana.org Sal Tinajero Ward 6 STinajero@santa-ana.org City Hall, 20 Civic Center Plaza P.O. Box 1988 Santa Ana, California Mayor & Council Telephone: Agenda Item Inquiries: Website:

2 COMMITTEE MEMBER COMMENTS FUTURE AGENDA ITEMS ADJOURNMENT The next Public Safety and Neighborhood Improvement meeting is scheduled for Tuesday, July 10, 2018, at 5:30 PM at the City Hall Ross Annex, Room 1600, 20 Civic Center Plaza, Santa Ana, CA. The complete Strategic Plan document is available at If you need special assistance to participate in this meeting, please contact Michael Ortiz, City ADA Program Coordinator, at (714) Please call prior to the meeting date, to allow the City enough time to make reasonable arrangements for accessibility to this meeting. [Americans with Disabilities Act, Title II, 28 CFR ] Santa Ana City Council Miguel A. Pulido Mayor Michele Martinez Mayor Pro Tem Ward 2 MMartinez@santa-ana.org Vicente Sarmiento Ward 1 VSarmiento@santa-ana.org Jose Solorio Ward 3 JSolorio@santa-ana.org P. David Benavides Ward 4 DBenavides@santa-ana.org Juan Villegas Ward 5 JVillegas@santa-ana.org Sal Tinajero Ward 6 STinajero@santa-ana.org City Hall, 20 Civic Center Plaza P.O. Box 1988 Santa Ana, California Mayor & Council Telephone: Agenda Item Inquiries: Website:

3 Update on Police Officer Hiring Public Safety, Code Enforcement & Neighborhood Empowerment Council Committee Meeting May 8,

4 FY Sworn Position Count General Fund Special Revenue Funds - 11 Grants - 3 Total Filled - 322* Vacancies - 61 *Note: Number of filled Police Officer positions includes 9 Police Recruits. 2

5 2018 Police Officer Hires Police Officers hired year-to-date 10 Police Recruits - 6 Police Officer Laterals - 4 3

6 Background Process There are currently 36 police officer candidates in various stages of the background process Of the 36, three are tentatively scheduled for Commander and Chief orals in May 4

7 Academy and FTO Program There are currently 7 recruits in the Academy 3 recruits in Class #230 graduates 04/19/18 3 recruits in Class #231 graduates 06/27/18 1 recruit in GW Class #157 graduates 06/22/18 There are currently 17 Trainees in the Field Training Program Total of 24 at various stages of Academy and FTO training 5

8 Recruitment Efforts The Recruitment Unit has attended 10 recruiting events year to date An additional four events are currently scheduled with more events being added each week 6

9 Recruitment Efforts (Cont.) February 2018 Santa Ana College (Criminal Justice Program) March 2018 Coastline Community College Santa Ana College (Criminal Justice Program) Santa Ana College Central Mall Opening Event 7

10 Recruitment Efforts (Cont.) April 2018 Golden West College Spring 2018 Career Fair DTSA Art Walk CSUF Titan Student Union Internship and Career Fair ELAC (East Los Angeles College) Recruitment Event Recruitment Military Employment Exhibitor (Long Beach Convention Center) Summer Youth Job Fair 2018 (MUZEO Museum Anaheim) 8

11 May 2018 Recruitment Efforts (Cont.) DTSA Art Walk SAPD Open House June 2018 Camp Pendleton Job Fair (Pacific Views Event) August 2018 Recruitment Military Employment Exhibitor (Scottish Rite Event Center, San Diego) 9

12 QUESTIONS? 10

13 Alternative Patrol Schedules Public Safety, Code Enforcement & Neighborhood Empowerment Council Committee Meeting 1 May 8, 2018

14 Alternative Patrol Schedules Variables that Influence the Need for Sworn Staff Efficiency and Productivity Unencumbered Time = Pro-Active vs. Reactive Policing Crime Rates Geographic Issues Officer Population Ratios Community Policing Mandatory Minimum Staffing Job Tasks / Types of Calls Shift Distributions Collective Bargaining Response Times Call Volume 12

Alternative Patrol Schedules Primary Considerations Generic Scheduling Concepts Gathered

Authored by Michigan State University in 2012 The Department has a finite amount of

viewed by cutting a pie No matter how many slices are cut, the whole (the Base Amount)

15 Alternative Patrol Schedules Primary Considerations Generic Scheduling Concepts Gathered from A Performance Based Approach to Police Staffing and Allocation. Authored by Michigan State University in 2012 The Department has a finite amount of resources The deployment schedule must be based on those resources Scheduling can be best viewed by cutting a pie No matter how many slices are cut, the whole (the Base Amount) never changes Some Slices are Bigger, Some Smaller The key to staffing is eliminating waste and increasing efficiencies

16 Alternative Patrol Schedules Context According to the Field Operations Staffing Report ( ) There are: 122 Officers Assigned to Field Operations Patrol As compared to 114 in ( )

17 Alternative Patrol Schedules Additional Context Information: Context 4 Officers are off duty on an OTHER type of Leave (-4) In 2017 = 1 Officer was off duty on an OTHER type of Leave 4 Officers are not field able based on Long Term Injured on Duty Status (-4) In 2017 = 5 Officers were not field able based on Long Term Injured on Duty Status (-5) 9 Officers are not field able based on Light Duty Status, workplace injuries (-9) In 2017 = 5 Officers were not field able based on Light Duty Status, workplace injuries (-5) Current Field able Officers = 105 In 2017 = Field able Officers = 103

18 Alternative Patrol Schedules 3/12-4/12 Shift Option 50% Average percentage on-duty per day* 55 Average number of officers on-duty per day* Shift offers an opportunity for weekend days off* Approximate equal staffing by day of week with less opportunity for flexibility to enhance capacity during peak calls for service On-duty cycle of three days, and four days every other week* Unpaid 30 min lunch 14 working days per 28 day deployment period* * Information Gathered from A Performance Based Approach to Police Staffing and Allocation. Authored by Michigan State University in 2012

19 Alternative Patrol Schedules 3/12-4/12 / What it Looks Like for SAPD The Below Data indicates what a 3/12-4/12 Schedule Might Look Like 114 officers divided into 4 teams (Fixed Schedules) Sun Mon Tue Wed Thur Fri Sat A Wk1 Off Off Off Off A Wk 2 Off Off Off B Wk Off Off Off B Wk Off Off Off Off Total Officers As Can Be Seen 57 of the 114 Officers Work every Day 17

20 Alternative Patrol Schedules 3/12-4/12 / What it Looks Like for SAPD The Department must staff for a 24 hour period so the 2 teams must be broken up into 6-12 hour shifts. There is overlap for increased staffing during peak hours 114 officers divided into 4 teams (Fixed Schedules) As Can Be Seen 19 of the 114 Officers Work each of 3 shifts Or there is a minimum of 19 and a maximum of 38 Patrol Officers in the field at any one time Ideal for Direct Consistent Supervision

21 Alternative Patrol Schedules 3/12-4/12 / What it Looks Like for SAPD What Staffing Might look Like by Hour of Day

22 Alternative Patrol Schedules 12.5-Hour Shift Option 46% Average percentage on-duty per day Average number of officers on-duty per day* Not all officers have a weekend day off An on-duty cycle of three days* Paid 30 min lunch 13 working days per 28 day deployment period* Current Schedule (For Over 10 Years) * Information Gathered from A Performance Based Approach to Police Staffing and Allocation. Authored by Michigan State University in 2012

23 # Of On Duty Officers Per Day # of Officers that Work Every Day Minimum # of Officers in the Field Maximum # of Officers In The Field SCHEDULE 4-10 SCHEDULE 3-12/4-12 SCHEDULE 3-12 and a Half Schedule - Current Schedule 21

24 Alternative Patrol Schedules 3-12 / 4-12 Schedule Pro s Con s Shift Differences Prior Schedule Utilized by Field Operations Allows For Flexibility to Address Call Volume Enhances Retention and Competitiveness in Hiring Process Overlap is based on Call Volume and Adjustable One More Work Day Per Deployment Period Than 3-12 and a Half Schedule Provides for Continuity of Direct Leadership and Oversight Minimized Communication Between Work Sides

25 Alternative Patrol Schedules Difference Between 3-12 / 4-12 and 3-12 and a Half Schedule s Example 3-12 / Work Days Per Month 3-12 and a Half 13 Work Days Per Month What One Less 12 Hour Shift Equals Example = 100 Officers 100 Officers X s 1 Additional Shift per Month = 100 Additional Shifts 100 Additional Shifts Divided by (/) 14Work Days = 8.14 Officers

26 Alternative Patrol Schedules Shift Differences 3-12 and a Half Schedule Current Schedule Pro s Current Schedule Utilized by Field Operations Allows For Flexibility to Address Call Volume Enhances Retention and Competitiveness in Hiring Process Overlap is based on Call Volume and Adjustable Con s Paid Lunch One Less Work Day Per Deployment Period Than 3-12/4-12 Schedule

27 Questions

28 Discussion SAMC LOUD AND RAUCOUS NOISE Public Safety, Code Enforcement & Neighborhood Empowerment Council Committee Meeting May 8, 2018

29 SAMC (a) It is unlawful for any person to cause, allow or permit the emission or transmission of any loud or raucous noise from any sound-making or sound-amplifying device in his possession or under his control: o o o (1) Upon any private property; or (2) Upon any public street, alley, sidewalk or thoroughfare; or (3) In or upon any public park or other public place or property. (b) The words "loud and raucous noise," as used herein, shall mean any sound or any recording thereof when amplified or increased by any electrical, mechanical or other device to such volume, intensity or carrying power as to unreasonably interfere with the peace and quiet of other persons within or upon any one (1) or more of such places or areas, or as to unreasonably annoy, disturb, impair or endanger the comfort, repose, health or safety of other persons within or upon any one (1) or more of such places or areas. (c) The words "unreasonably," as used herein, shall include, but not be limited to, consideration of the hour, place, nature and circumstances of the emission or transmission of any such loud and raucous noise.

30 SAMC Discussion o Code is currently difficult to enforce Current Practice o First Call Patrol Officer(s) respond to a report of loud music and assess its level. If the music/noise is electronically amplified and in the officers determination is excessive, o The responsible party is contacted. o Officers seek voluntary compliance to end the music/noise o Documenting responsible party information in the comments of the call.

31 SAMC Second Call o Officers are directed to issue citations and force compliance with the noise elimination Practicality and Reasonableness Concerns o On a return call, the original contacted party is often difficult to locate so a citation may be issued o Voluntary compliance from Bands and DJ s is subjective o At large gatherings or apartment complexes it is generally impossible to locate a responsible party or a person willing to admit responsibility for the noise

32 Recommendation SAMC o Enforcement authority against property owners for conduct that occurs on their property Officers would follow the current policy o However would note in the Computer aided Dispatch System as to whether SAMC had been violated o If the Code had been violated, officers would indicate the extent of the violation o Administrative staff would subsequently identify violations in the CAD and administrative citations would be mailed to property owners

SAMC 10-153 Recommended Revisions (a) It is unlawful for any person to cause, allow or permit the emission or transmission of any loud or raucous noise from any sound-making or sound-amplifying

33 SAMC Recommended Revisions (a) It is unlawful for any person to cause, allow or permit the emission or transmission of any loud or raucous noise from any sound-making or sound-amplifying device in his possession or under his/her control: (1) Upon any private property; or (2) Upon any public street, alley, sidewalk or thoroughfare; or (3) In or upon any public park or other public place or property. (b) The words "loud and raucous noise," as used herein, shall mean any sound or any recording thereof when amplified or increased by any electrical, mechanical or other device to such volume, intensity or carrying power as to unreasonably interfere with the peace and quiet of other persons within or upon any one (1) or more of such places or areas, or as to unreasonably annoy, disturb, impair or endanger the comfort, repose, health or safety of other persons within or upon any one (1) or more of such places or areas. (c) The words "unreasonably," as used herein, shall include, but not be limited to, consideration of the hour, place, nature and circumstances of the emission or transmission of any such loud and raucous noise. (d) The word person means any of the following: (1) The owner(s) of record of the property where the event takes place. (2) The person(s) in charge or purportedly in charge of the premises where the event takes place. (3) The person(s) authorizing the use of the premises for the event. (4) The person(s) who organized the event. (5) The person(s) who the responding officer believes is causing, performing, permitting to exist or otherwise maintaining the event, including but not limited to, any person in real or apparent charge or control of the real property.

SAMC 10-153 Recommended Revisions (e) The City shall have the authority to impose an administrative fine for multiple response services on any one (1) or more persons who qualify as a responsible

34 SAMC Recommended Revisions (e) The City shall have the authority to impose an administrative fine for multiple response services on any one (1) or more persons who qualify as a responsible party for the event. The City is authorized to collect the amount of the fine specified below and any other amount to which the City may be entitled under the law. The fines shall be in the following amounts and shall be due to the City within thirty (30) days of the date of the issuance of the citation as follows: 1. 1st subsequent response: $ nd subsequent response: $ rd subsequent response and any thereafter: $ Any officer may issue a notice of violation to a responsible party pursuant to this chapter. Each notice of violation shall contain the following information: 1. The name of the person charged with any violation of the Code. 2. The date(s) on which the person violated the Code. 3. The section(s) of the Code so violated. 4. The location where the violation occurred. 5. A notice that each violation of the Code also constitutes a nuisance and that collection of any unpaid fines or nuisance abatement costs may be enforced as an assessment or lien against the real property where the Code violation occurred. 6. A statement indicating that any person receiving a notice of violation may file an appeal pursuant to Chapter 1 (Section 21.8)within ten (15) days from the issuance of the citation. 7. The signature of the person who issued the notice of violation. The absence of any of the above information in the notice of violation form shall not invalidate the City s process or issuance of the notice of violation.

35 Questions & Discussion

36 City of Santa Ana Update on Homelessness 2018 Public Safety, Code Enforcement & Neighborhood Empowerment Council Committee Meeting May 8,

37 Objectives: Homeless Services Quarterly Report 2018 Draft Homeless Plan Santa Ana Point-In-Time Count Civic Center Plaza Operation Addressing Homelessness in Santa Ana 35

38 Homeless Services Quarterly Report The ongoing Homeless Services Quarterly Report details efforts in the following areas: 1. Law Enforcements 2. Affordable Housing and Case Management 3. Total Funds Committed to Address Homelessness 4. Other Services and New Initiatives The Homeless Services Quarterly report for this past period of, February to April 2018, was provided to Council for consideration at the May 1 st, 2018 Council Meeting. The following Three Major Projects were completed: Draft Homeless Plan 2. Santa Ana Point-In-Time Count 3. Civic Center Plaza Operation 36

39 2018 Draft Homeless Plan The Draft Homeless Plan serves as a plan of action to address homelessness in the City, and provides over 30 clear recommendations for the County of Orange to collectively improve it s homeless services through a Countywide Regional Collaborative approach with Cities and other stakeholders. The Six Point Plan focuses on: 1. Addressing Housing Needs 2. Outreach and Supportive Services 3. Strategic Planning & Policy Development 4. Active Coordination & Collaboration with Agencies, Neighboring Communities, & Faith Based Organizations 5. Communication & Transparency 6. Capacity Building 37

Planning: Homelessness In Santa Ana 2018 Point-In-Time With approximately 12 hours of notice, we were able to have 120 employees show up today at 4:00am, along with approximately 19 volunteers

40 Planning: Homelessness In Santa Ana 2018 Point-In-Time With approximately 12 hours of notice, we were able to have 120 employees show up today at 4:00am, along with approximately 19 volunteers from the non-profit community. It was through this group of dedicated employees and volunteers that we were able to complete our mission by approximately 12:30pm today, on Easter/Passover weekend. 38

Homelessness In Santa Ana 2018 Point-In-Time The 2017 Point-In-Time Count was conducted on January 28, 2017 in partnership with City of Santa Ana, the County of Orange and 211.

41 Homelessness In Santa Ana 2018 Point-In-Time The 2017 Point-In-Time Count was conducted on January 28, 2017 in partnership with City of Santa Ana, the County of Orange and 211. The results were the following: 466 individuals unsheltered and 534 individuals sheltered The Point-In-Time Count was conducted on March 31st, 2018 by the City of Santa Ana staff, residents and non-profit volunteers. The results were the following: 1030 individuals unsheltered and 587 individuals sheltered 39

42 Homeless Impact on Santa Ana 564 Additional Homeless Individuals 81.8& Chronically Homeless ( one year or more) 52% Arrived from outside of Santa Ana 7.7% reported as homeless veterans 28.5% reported having experienced domestic violence 32.6% reported having mental health concerns 36.9% reported having disabilities 50.7% reported some type of substance abuse Compared to last PIT Count More women are unsheltered Of new population since 2017, 23.4% (132 individuals) reported coming from Riverbed 15.4% (158 people) reported they were referred to Santa Ana by person or agency. 40

Civic Center Operation On April 2 nd, 2018, County Health Care Agency provided referrals, shelter options and connections to services for homeless individuals residing in the Santa Ana Civic Center

43 Civic Center Operation On April 2 nd, 2018, County Health Care Agency provided referrals, shelter options and connections to services for homeless individuals residing in the Santa Ana Civic Center in partnership with Santa Ana Police Department who provided safety and security during the Civic Center operation. As of April 12 th, 2018, the Civic Center Plaza of the Flags ha been completely cleared and fenced as part of the strategic plan to renovate the area. During the project, 234 individuals were assessed, with 99 individuals accepting services in the following different places; emergency shelters, residential substance abuse treatment programs, recuperative care and mental health treatment programs. 41

Quality of Life Team (QOLT) QOLT was formed in January 2018 to address the number of concerns and requests related to municipal code violations, property storage and improper use of public/private

The multidisciplinary team is comprised of staff from the offices of SAPD, Parks and Recreation, Public Works, Community Development, Community Preservation, City Attorney and the City Managers

44 Quality of Life Team (QOLT) QOLT was formed in January 2018 to address the number of concerns and requests related to municipal code violations, property storage and improper use of public/private property. The multidisciplinary team is comprised of staff from the offices of SAPD, Parks and Recreation, Public Works, Community Development, Community Preservation, City Attorney and the City Managers office. From January 2018 to present, QOLT has successfully: *Contacted 718 individuals *Responded to 512 locations *Addressed 495 Encampments Two Homeless Engagement Assessment Response Team (HEART), two Orange County Health Care Agency outreach workers and the SAPD Civic Center Patrol Team, continue to address issues immediately around and outside of the Civic Center Plaza including local parks and schools. 42

Mental Health Association (MHA) On April 18 th, 2018, City Staff met with the County of Orange Health Care Agency to discuss concerns on homeless activity around the Mental Health Association

45 Mental Health Association (MHA) On April 18 th, 2018, City Staff met with the County of Orange Health Care Agency to discuss concerns on homeless activity around the Mental Health Association facility located on South Main Street. City Staff were represented by City Managers Office, City Attorney s Office, Community Development Agency, Planning and Code Enforcement and SAPD. Together, the City and County of Orange Health Care Agency are meeting and working on solutions to mitigate the impact of MHA in surrounding community, including increase of County Health Care Agency Outreach Workers engaging with the homeless from MHA and connecting them to services. In addition, Code enforcement is working with MHA to address violations that are not up to City standards. Also, Planning and Building are reviewing existing agreement between County and MHA to ensure that operations are running as intended. 43

46 Thank you! 44

Department of Code Compliance

Department of Code Compliance Code Compliance Operations AND 100-Day Plan Update Presented to the Quality of Life and Government Services Committee November 26, 2007 Purpose Overview/Background Typical