Guelph Police Services Board PUBLIC MEETING AGENDA. THURSDAY, JANUARY 19, :30 p.m. City Hall Meeting Room C Guelph City Hall, 1 Carden Street

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1 Guelph Police Services Board PO Box 31038, Willow West Postal Outlet, Guelph, Ontario N1H 8K1 Telephone: (519) #7213 Fax: (519) TTY (519) PUBLIC MEETING AGENDA THURSDAY, JANUARY 19, :30 p.m. City Hall Meeting Room C Guelph City Hall, 1 Carden Street ITEM ACTION 1. Welcome and Introductions 2. Approval of Agenda Decision 3. Declaration of Conflict or Pecuniary Interest Decision 4. Approval of Minutes: 4.1 Public Meeting December 8, 2016 Decision 5. Presentations/Delegations 5.1 Presentation to former Board member, Leanne Piper 5.2 IMPACT GPS presentation 6. Strategic Items 6.1 Headquarter Renovation and Expansion Report 6.2 Progress Review Committee Report: In Camera Meetings 6.3 Business Plan Pillar Report 7. Operational Items 7.1 Suspect Apprehension Third and Fourth Quarter (2016) Report 7.2 Use of Force Fourth Quarter (2016) Report 7.3 Professional Standards Fourth Quarter (2016) Report 7.4 Human Resources Report 8. Administrative Items 8.1 Chief s Monthly Report 8.2 Board Correspondence Report Designation Acting Chief and Deputy Chief 8.4 Budget Signing Authority 8.5 Community Account Fourth Quarter Report (2016) 8.6 Community Account Audit for Board Member Mileage and Conference Expenses Report 8.8 Community Account Financial Request Big Brothers Big Sisters Have a Heart For Kids Sake Gala Information Information Information Decision Information Information Information Information Decision Information Information Decision Information Information Decision Information Decision

2 Page Annual Membership Fees Ontario Association of Police Boards OAPSB Zone Information Items Next Meeting Thursday, February 16, 2017 at City Hall Meeting Room C The Mental Health of Police Personnel Conference, Gatineau, PQ February 13-15, 2017 ($595 +tax) Ontario Association of Police Boards Spring Conference June 21-24, Canadian Association of Police Governance Conference July 13-16, 2017 Montreal, QC Blue Mountain Resort Decision Decision Information 9. Adjournment Decision

3 Guelph Police Services Board PO Box 31038, Willow West Postal Outlet, Guelph, Ontario N1H 8K1 Telephone: (519) #7213 Fax: (519) TTY (519) PUBLIC MEETING MINUTES DECEMBER 8, 2016 A Public meeting of the Guelph Police Services Board was held on December 8, 2016 in Meeting Room B, Guelph City Hall, 1 Carden Street, commencing at 2:30 p.m. Present: J. Sorbara, Chair J. DeRuyter, Chief of Police L. Griffiths, Vice-Chair P. Martin, Deputy Chief of Police D. Drone, Member J. Sidlofsky Stoffman, Legal Services C. Guthrie, Member S. Purton, Financial Services Manager L. Piper, Member K. Hand, Human Resources Manager C. Polonenko, Executive Assistant 1. WELCOME The Chair welcomed all and called the meeting to order at 3:40 p.m. The meeting was delayed due to a lengthy in camera meeting. 2. APPROVAL OF AGENDA Due to time constraints, the following agenda items were deferred to a future meeting: 5.1 IMPACT GPS presentation 6.1 Headquarters Renovation and Expansion Report 6.2 Progress Review Committee Report: In Camera Meetings Len Griffiths Moved by L. Griffiths Seconded by D. Drone THAT the Agenda be approved as amended. - CARRIED 3. DECLARATION OF CONFLICT OR PECUNIARY INTEREST There were no declarations of conflict or pecuniary interest. 4. APPROVAL OF MINUTES 4.1 Minutes of the Public Meeting, Thursday, November 17, 2016 Moved by L. Griffiths Seconded by C. Guthrie

4 Public Meeting Minutes December 8, 2016 Page 2 of 6 THAT the Minutes of the Public Meeting held Thursday, November 17, 2016 be approved as presented. - CARRIED 5. DELEGATIONS/PRESENTATIONS 5.1 IMPACT GPS Deferred to a future meeting. 6. STRATEGIC ITEMS 6.1 Headquarter Renovation and Expansion Report The Board received a written report, summarized as follows. Excavation continues at the west and east ends so the final stages of the pouring of the foundations can be completed. The roof of the current mechanical penthouse and the cooling tower are being removed, and a new cooling system will be installed. Mechanical work will be completed over the winter so the cooling system is active in the spring when required. The project schedule continues to reflect substantial completion for the spring of Progress Review Committee Report: In Camera Meetings Deferred to a future meeting. 7. OPERATIONAL ITEMS 7.1 September 2016 Capital and Operating budget Variance Report The Board received a written report, summarized as follows. The Guelph Police Service September 2016 operating surplus is $2,406,000 and represents a positive 6.4 percent variance to the full year budget, partially attributable to position vacancies as a result of member retirement, resignation and maternity leaves. All measures have a green status with the exception of overtime, which is over budget by $289,000, and travel and training, which was impacted by an increase in prices on ammunition due to the U.S. dollar. Revenues are lower than planned by $182,000 due to the timing of grant revenues. Three grants have been extended, which alleviated some previous risks identified with grant funding in 2016; however, the uncertainty on 2017 funding levels still exists. At this time, the Guelph Police Service is forecasting a $500,000 surplus on the 2016 operating budget. Pressures to the full year forecast include the level or severity of crime which may impact overtime and project expenses, and the high U.S. dollar which increases prices for various supplies. Other risks include an elevated level of member accommodations and high recruitment requirements to fill position vacancies. The majority of capital projects are for vehicle or equipment lifecycle replacements. All projects for lifecycle replacement have a green status with the exception of body armour, which went over budget in 2015 by $3,000. An

5 Public Meeting Minutes December 8, 2016 Page 3 of 6 additional Traffic vehicle has been added to the fleet. $20,000 has been budgeted to extend existing fibre from the Sleeman Centre to the Crown Attorney s office to facilitate electronic disclosure. Due to the expiry of the current radio system contract with Bell in 2016, $1M has been budgeted to fund radio system infrastructure, which is shared with Fire and City Bylaw, and is cost-shared with the City. Chief DeRuyter clarified that since the writing of the report, the operating surplus will be less than forecasted; that is, approximately $400, ADMINISTRATIVE ITEMS 8.1 Chief s Monthly Report Chief DeRuyter provided his schedule of upcoming internal and external community events. 8.2 Board Correspondence Reports Correspondence Received Thank you s for funding from Cops & Kids 201 Christmas Campaign, Bracelet of Hope, KidsAbility Foundation Royal Bank October 3 November 3, 2016 Community Account Statement Canadian Association of Police Governance Call to act on a CAPG Committee Correspondence Issued Community Account Funding: KidsAbility Superhero Run 2016, Bracelet of Hope, 2016 Cops and Kids Christmas Campaign Guelph Police Service New Hires: Sarah Purton, Special Constable Attila Korga Retirement: Debbie Hall 8.3 Board Organization Meeting Dates for 2017 The meeting schedule for the Guelph Police Services Board for 2017 will continue to be the 3 rd Thursday of each month with the exception of August, commencing with an In Camera Meeting at 1:00 p.m., followed by a Public Meeting at 2:30 p.m. The scheduled meeting dates will be adhered to as closely as possible, however, on occasion may be subject to change. All meetings in 2017 have been scheduled to take place at City Hall, 1 Carden Street, in the public meeting rooms due to Headquarter renovations. The following schedule indicates which room is currently booked; however, is subject to change. Any deviation from the schedule below will be updated on the website and in the agenda.

6 Public Meeting Minutes December 8, 2016 Page 4 of 6 January 19 Meeting room C July 20 Meeting room C February 16 Meeting room C No August meeting March 16 Meeting room C September 21 Meeting room C April 20 Meeting room C October 19 Meeting room C May 18 Meeting room C November 16 Meeting room C June 15 Meeting room C December 7 * Meeting room C * The regular meeting should be held December 14 th but will be scheduled for the 2 nd week to accommodate holiday celebrations. Moved by L. Griffiths Seconded by C. Guthrie THAT the Guelph Police Services Board approve the presented schedule for its meetings in CARRIED Appointment of Board Chair for 2017 J. Sorbara reported that she was not putting her name forward as Chair and nominated Don Drone. Moved by C. Guthrie Seconded by C. Billings THAT the Guelph Police Services Board appoints D. Drone to the position of Chair of the Guelph Police Services Board for CARRIED Appointment of Board Vice-Chair for 2017 L. Griffiths reported that he was not putting his name forward as Vice-Chair for J. Sorbara let her name stand for this position. Moved by D. Drone Seconded by C. Guthrie THAT the Guelph Police Services Board appoints Judy Sorbara to the position of Vice-Chair of the Guelph Police Services Board for CARRIED Board Subcommittee Appointments for 2017 J. Sorbara suggested that no Collective Bargaining Committee be determined at this time. L. Griffiths stepped down as Chair of the Progress Review and Policy Review Committees. The position of Chair will be determined at a later date.

7 Public Meeting Minutes December 8, 2016 Page 5 of 6 Moved by C. Billings Seconded by C. Guthrie THAT the Guelph Police Services Board appoints the following members to the Board committees for 2017: Collective Bargaining Progress Review Policy Review Performance Appraisal To be determined when required. - CARRIED - Judy Sorbara Cam Guthrie D. Drone Len Griffiths Judy Sorbara Christine Billings Judy Sorbara Len Griffiths Don Drone Cam Guthrie Christine Billings Motion to Change Signing Authority on Community Account Moved by L. Griffiths Seconded by C. Guthrie THAT the Guelph Police Services Board approves that the new board chair, D. Drone, becomes the signing authority, along with the Executive Assistant, for the Board s Community Account. -CARRIED- 8.4 Community Account Financial Request Moved by D. Drone Seconded by C. Guthrie THAT the Guelph Police Services Board support the Onward Willow Better Beginnings Better Futures KICKZ Soccer program in the amount of $1, with funds to be paid from the Community Account. - CARRIED Chief DeRuyter reported that several Service personnel are voluntarily involved in this program for 90 children from Shelldale and provide excellent mentorship. He noted that in his opinion, it would be excellent use of Community Account funding, as costs for providing transportation for the children was an issue. C. Polonenko noted that they did not ask for funding last year. D. Drone suggested that we add a standard paragraph to funding letters stating that funding is determined year to year, and because we value this program/activity, the Board would enjoy a brief report at the end of the season to be able to fully appreciate the work that is being done.

8 Public Meeting Minutes December 8, 2016 Page 6 of Information Items Next Meeting Thursday, January 19, 2017; 2:30 p.m. in Meeting Room C of Guelph City Hall Ontario Association of Police Services Boards Zone 5 Tuesday, December 13, 2016, 9:00 am, Lord Dufferin Centre, Orangeville The Mental Health of Police Personnel Conference, Gatineau, PQ February 13-15, Ontario Association of Police Boards Spring Conference, June 21-24, Canadian Association of Police Governance Conference, July 13-16, ADJOURNMENT Moved by C. Guthrie Seconded by C. Billings THAT the public meeting adjourn as at 3:52 p.m. - CARRIED J. Sorbara, Chair C. Polonenko, Executive Assistant

9 GUELPH POLICE SERVICES BOARD Pride Service Trust OFFICE OF THE CHIEF OF POLICE TO: Chair Don Drone and Members of the Guelph Police Services Board DATE: Thursday, January 17, 2017 SUBJECT: POLICE HEADQUARTERS RENOVATION AND EXPANSION PROJECT PREPARED BY: Paul Martin Deputy Chief APPROVED BY: Jeff DeRuyter - Chief RECOMMENDATION: For information only. SUMMARY: To provide the Board with an update on the Police Headquarters Renovation and Expansion project STATUS REPORT FOR THE MONTH OF JANUARY 2017: In the month of December, backfilling occurred on the west end of the project as the forming and cement pouring continued in preparation for the construction of the ramp and second floor. The main level floor of the garage will be poured in the spring. The forming and rebar installation for the walls of the west end continue to be developed and poured. The new cooling tower was delivered in early December and placed into position in the penthouse mechanical room. It is anticipated to be functional for March 1 st. Electrical shutdowns occurred and the temporary service has now been removed from the sidewalk on the north side of the building. The majority of the project shut down for approximately two weeks over the Christmas holiday period. Demolition work internally on the second and third floors has been scheduled and taking place in the evening hours and will continue through the end of the second week of January. The recent weather extremes has caused some minor water leeks due to the cooling tower that is exposed through the 4 th floor penthouse roof and temporary protective tarping. Roofers are expected to complete water tight finishing around the cooling tower during the second week of January. Page 1 of 2

10 Our construction liaison, Sgt McNeilly continues to deal with the General Contractor and our Facility manager in maintaining appropriate heat in our working spaces. Additional temporary heating units may need to be installed in areas where the heat sources are unable to maintain an adequate temperature when external temperatures drop to extreme levels. STEERING COMMITTEE The Steering Committee currently plans to continue to meet bi-weekly to provide ongoing oversight on the project. Due to the project shut down over the holidays, the Steering committee has not met yet for The project schedule continues to reflect substantial completion for the spring of FINANCIAL REPORT: The total budget for the Headquarters Renovation and Expansion project (PS0033) is $34.1M. The project continues to be projected within budget. CORPORATE BUSINESS PLAN: OBJECTIVE ELEVEN: Successfully complete the renovation and expansion of the Guelph Police Service headquarters building. 1. Complete the police headquarters renovation and expansion on time and on budget in partnership with the City of Guelph. 2. Ensure business continuity during the project, including having new procedures and practices in place for the completed headquarters building. 3. Develop a communications plan regarding the Guelph Police Service headquarters renovation targeting the public and Guelph Police Service members. FINANCIAL IMPLICATIONS: The Project Team is working to complete the project within the approved budget of $34.1M (PS0033). ATTACHMENTS: Nil Page 2 of 2

11 Guelph Police Services Board PO Box 31038, Willow West Postal Outlet, Guelph, Ontario N1H 8K1 Telephone: (519) #7213 Fax: (519) TTY (519) GUELPH POLICE SERVICES BOARD TO: Chair Judy Sorbara and Members of the Guelph Police Services Board DATE: Thursday, December 8, 2016 SUBJECT: Progress Review Committee Regarding In-Camera Meetings PREPARED BY: Len Griffiths, Board Vice-Chair, Chair of the Progress Review Committee RECOMMENDATIONS: Upon review of the research conducted into methods of handling in camera meetings by other Police Services Boards, I recommend that the Guelph Police Services Board adopt the following recommendations: 1. Revise terminology to reference open and closed meetings versus public and in camera meetings. 2. Modifications to the Guelph Police Services Board Open (Public) Meeting Agenda as noted on the sample attached as Schedule A. 3. Addition to Open (Public) Meeting Minutes to reference Police Services Act Section 35(4) as noted on the sample attached as Schedule B. 4. Addition of the following footnote to the bottom of the GPSB in-camera agenda: Note: Board members are encouraged to identify what, if any, recommendations can be taken forward to the Open Meeting 5. Closed (in camera) meeting minutes should minimize content of discussions and solely reference the fact that discussion was held and any motions arising from same. SUMMARY: At the 2016 Progress Review Committee held on June 22, 2016, the issue of conducting in camera meetings was discussed. It was decided that information from other police jurisdictions would be gathered and reviewed and this matter would be addressed again in the fall. ATTACHMENTS: Schedules A and B

12 NEW PROPOSED AGENDA FORMAT SAMPLE Schedule A OPEN MEETING AGENDA [DATE] City Hall Meeting Room C Guelph City Hall, 1 Carden Street Closed Session: 1:00 p.m. Open Session: 2:30 p.m. ITEM ACTION 1. Welcome and Introductions 2. Meeting Called to Order Decision 3. Motion to Go Into Closed Session Decision 4. Motion to Reconvene in Open Session Decision 5. Approval of Agenda Decision 6. Declaration of Conflict or Pecuniary Interest Decision 7. Closed Session Recommendations (if any) Decision 8. Approval of Minutes Decision 9. Presentations/Delegations 10. Strategic Items 11. Operational Items 12. Administrative Items 13. Adjournment Decision

13 NEW PROPOSED MINUTES FORMAT SAMPLE Schedule B OPEN MEETING MINUTES DATE An Open meeting of the Guelph Police Services Board was held on [DATE] in Meeting Room C, Guelph City Hall, 1 Carden Street, commencing at 2:30 p.m. Present: J. Sorbara, Chair J. DeRuyter, Chief of Police L. Griffiths, Vice-Chair P. Martin, Deputy Chief of Police D. Drone, Member J. Sidlofsky Stoffman, Legal Services L. Piper, Member T. Harris, Human Resources Manager C. Guthrie, Member S. Purton, Finance Manager C. Polonenko, Executive Assistant Regrets: Guests: 1. WELCOME AND INTRODUCTIONS 2. MEETING CALLED TO ORDER J. Sorbara called the meeting to order at p.m. in Meeting Room C, Guelph City Hall. 3. MOTION TO CONVENE IN CLOSED SESSION Moved by Seconded by THAT the Guelph Police Services Board convene in closed session to discuss matters that it is of the opinion falls under Section 35(4) (a) or (b) of the Police Services Act. -CARRIED- 4. MOTION TO RECONVENE IN OPEN SESSION Moved by Seconded by THAT the Guelph Police Services Board reconvene at [time] in Open Session. 5. APPROVAL OF AGENDA Moved by Seconded by THAT the Agenda be approved as presented. - CARRIED

14 6. DECLARATION OF CONFLICT OR PECUNIARY INTEREST There were no declarations of conflict or pecuniary interest. 7. CLOSED SESSION RECOMMENDATIONS -OR- The following recommendation from the Closed Session was reported out: Moved by Seconded by THAT. -CARRIED- There were no Closed Session recommendations.

15 Guelph Police Service Strategic Business Plan Pillar Report January 2017

16 Contents Summary... 3 OBJECTIVE ONE: Campaign for an improved local mental health and addictions response OBJECTIVE TWO: Implement proactive approaches to address violent crime OBJECTIVE THREE: Develop and implement a strategy focusing on property and drug-related crime OBJECTIVE FOUR: Promote and enhance road safety in partnership with the public and community agencies OBJECTIVE FIVE: Support victims of crime and tragic circumstance by engaging community partners OBJECTIVE SIX: Mutually engage with youth in Guelph's communities OBJECTIVE SEVEN: Champion our community and our members OBJECTIVE EIGHT: Research and implement optimal staffing practices for the Guelph Police Service OBJECTIVE NINE: Utilize business intelligence tools to make evidence-based decisions OBJECTIVE TEN: Ensure fiscal responsibility while supporting community safety and the needs of our members OBJECTIVE ELEVEN: Successfully complete the renovation and expansion of the Guelph Police Service headquarters building INFORMATION TECHNOLOGY PLAN Page 2 of 53

17 Summary Performance Measure Status Green Yellow Red Total 1. Campaign for an improved local mental health and addictions response. 2. Implement proactive approaches to address violent crime. 3. Develop and implement a strategy focusing on property and drug-related crime. 4. Promote and enhance road safety in partnership with the public and community agencies. 5. Support victims of crime and tragic circumstance by engaging community partners. 6. Mutually engage with youth in Guelph's communities. 7. Champion our community and our members. 8. Research and implement optimal staffing practices for the Guelph Police Service. 9. Utilize business intelligence tools to make evidence-based decisions. 10. Ensure fiscal responsibility while supporting community safety and the needs of our members. 11. Successfully complete the renovation and expansion of the Guelph Police Service headquarters building Information Technology Plan Total 68 (72.3%) 23 (24.5%) 3 (3.2%) 94* (100%) *Note: one measure introduced after the strategic business plan release was not included in the July 2016 totals is now included July 2016 Status Increase 68.8% Decrease 26.9% Decrease 4.3% Page 3 of 53

18 OBJECTIVE ONE: Campaign for an improved local mental health and addictions response. Champions: Deputy Chief Inspector - Patrol STRATEGY: 1. Implement a mental health IMACT (Integrated Mobile Police and Crisis Team) to support our community. Performance Measure Notes: First Report (June 2016) Notes: Second Report (October 2016) 1. Reduce the number of apprehensions significantly. The following activities have occurred: -MOU between GPS and the Canadian Mental Health Association created -Working group of GPS supervisors and IMPACT established to develop a GPS IMPACT service delivery model -Education and training for supervisors, communications staff, and officers about the role of IMPACT -A system created to allow officers to access IMPACT workers to assist officers when they are with someone in crisis and/or suffering from addiction issues -A referral process was implemented allowing officers to ensure IMPACT follows up with clients when IMPACT is not available. -Working with Research to establish a mechanism to collect the required data. The numbers projected for the yearly goals for IMPACT have already been surpassed. There have been 615 referrals and 196 face to face IMPACT contacts. Anecdotally, IMPACT believes in cases where they are involved at the scene there are fewer apprehensions. There are 3 foci: 1.Education: Nov 7, 2016 GPS hosting crisis intervention course (run through Hamilton St. Joe s Hospital). 24 GPS members will attend from the platoons, TRU, IS, and Community Mobilization. Officers also attended a hording seminar. 2. Data Analysis: Brantford Police recently demonstrated the Health IM analytic software for GPS; it provides quick, timely, meaningful analytics. 3. IMPACT on scene: IMPACT will conduct an assessment and when possible arrange supports. Often when on scene they report apprehensions are avoided, clients receive supports, and demand at GGH is reduced. The use of IMPACT is occurring on a regular basis. Since IMPACT's inception, there have been 922 referrals, with 631 of them unique clients. From July to Sept, there were 58 live calls, with 35 diverted from GGH. There were 16 apprehensions, all placed on a Form 1. There were 5 voluntary transfers; 2 were Formed. Page 4 of 53

19 Performance Measure Notes: First Report (June 2016) Notes: Second Report (October 2016) 2. Increase the ratio of formed (involuntary assessment) persons to apprehended persons. The Service continues to making efforts to ensure supervisors and officers attempt to get IMPACT to the scene. Specific numbers not available. Audits of IMPACT use ensures supervisors and officers are thinking of IMPACT when working. IMPACT workers also attend GPS Staff Sergeant meetings. 3. Reduce officer time spent with apprehensions/occurrences involving mental health. To date, when IMPACT has been involved via face to face calls, IMPACT has been able to clear officers from the call. Anecdotally, IMPACT believes wait times for calls they are involved in are around minutes. GGH has opened 2 higher level security rooms in the Emergency Department that allow officers to transfer clients that previously officers would have to stay with due to risk. GGH will soon implement a system that allows GPS members to use the entrance of the man door at the ambulance bay for all our transports, incorporating a separate triage from the general public allowing increased privacy and respect for clients and better security within the Emergency Department. IMPACT is working with resource nurses at GGH and this communication has helped free up officers. Page 5 of 53

20 OBJECTIVE ONE: Campaign for an improved local mental health and addictions response. Champions: Deputy Chief Inspector - Patrol STRATEGY: 2. Continue to work with key community stakeholders to address ongoing mental health and addiction issues that affect Guelph. Performance Measure Notes: First Report (June 2016) Notes: Second Report (Dec 2016) 1. Continue to look at strategies that will improve our coordinated responses for community members in crisis. 2. Explore alternative, community coordinated resources, solutions and prevention measures for community members with ongoing mental health and addiction issues. IMPACT and GPS numbers have already surpassed our yearly projections. There is an increase in GPS use of Here 24/7 (mental health crisis line), including independent calls and officers referrals to the crisis line, particularly when IMPACT is not available. The Service is currently researching a Brief Mental Health Screener App to be more efficient in Guelph General Hospital (GGH) notification and IMPACT referrals. There are plans to have a GPS GGH Liaison officer and have all GPS transports to GGH use the ambulance bay doors and triage in a more private and secure area. A GPS member is a part of weekly Drop Inn meetings, and GPS involvement and use of ACTT has been noted. There is a GPS member on the Guelph Wellington Harm Reduction Strategy Team, and members who are part of the community Connectivity Table. Lastly, High School Resource Officers liaise with mental health nurses assigned to the City high schools. Implementation of the Health IM app would allow for the timely provision of crucial information to GGH and would help accurately measure GPS involvement in mental health calls to become more strategic in our response. The app could also serve as a more efficient IMPACT referral system, using the Brief Mental Health Screener as the referral form. A working group is being formed, headed by the GPS Information System manager, to move forward with implementation of this system with a target date of the end of A MOU with GGH will be required. GGH is closer to implementing a separate Emergency Department police entrance with its own triage. Page 6 of 53

21 Performance Measure Notes: First Report (June 2016) Notes: Second Report (Dec 2016) 3. Continue to support the Connectivity Table initiative to address situations of elevated risk. There are plans to create a process that will allow the GPS to bring forward cases with input from IMPACT to the Connectivity Table. Meetings are taking place to determine how to move forward with the Connectivity Table. Page 7 of 53

22 OBJECTIVE TWO: Implement proactive approaches to address violent crime. Champion: Inspector - Investigative Services STRATEGY: 1. Collaborate with community partners regarding the prevention and enforcement of: a. human trafficking; b. domestic violence; and c. sexual assault. Performance Measure Notes: First Report (June 2016) Notes: Second Report (Dec 2016) 1. Increase the number and quality of the Service's working relationships with community partners on these topics. In May 2016 the GPS partnered with Victim Services Wellington (VSW) in their Ministry of Community Safety and Correctional Services "Safer & Vital Communities Grant" application. With the grant, VSW is hoping to hire a Human Trafficking (HT) Support Worker to work with the GPS and the OPP to provide crisis support to victims of HT, provide comprehensive case management, address practical needs of victims, and provide referrals for victims. If the application is successful, the program would run from September 2016 to March 31st, Also in May, the GPS partnered with VSW, Guelph General Hospital, and Guelph Community Health Centre to apply for a Ministry "Proceeds of Crime" grant. This grant would allow multi-partnership training in HT education and prevention and enforcement. If the application is successful, the program would run from August 2016 until March 31st, Finally, the Chief has spoken to various community groups and through media interviews on this issue. The provincial grants sought by VSW and GPS were approved in Sept. GPS met with VSW, GGH, and CCAS to discuss next steps. In Oct, GPS, VSW, and GGH panel interviews for the Human Trafficking (HT) support worker position were held. GPS met with VSW on hiring of the support worker and to plan a two day multi-sector HT training event (Feb 28- March 1, 2017.) In Oct, GPS met VSW to prepare for 3 day in-house Domestic Violence Supervisors training (March 6-8, 2017). Presenting to police will be VSW, VWAP, F & CS, WIC, GGH, and the Crown. Also in Oct, a Save the Date poster was circulated for the 2 day multi-sector training. The social worker has met with GGH social workers, Action Committee Subgroup, Wyndham House programs managers, GGH EMHU nurses, WIC, SWAG, Caledon/Dufferin VS, and GHH (CYSAT). A Dec Sub Committee meeting was held with the support worker, GPS staff, VSW, GGH, CHHA, and F & CS. Page 8 of 53

23 Performance Measure Notes: First Report (June 2016) Notes: Second Report (Dec 2016) 2. Increase the reporting of human trafficking, domestic violence, and sexual assault. 3. Create an eventual statistical reduction in domestic violence, sexual assault and human trafficking (may be an initial spike due to increased reporting). The Service is currently waiting on the outcome of the previously noted grant applications. If achieved, the education, proactive measures and enforcement are expected to create an initial increase in reporting of these incidents. Currently HT awareness has been increased internally through officer training day presentations by Sexual Assault and Child Abuse (SACA) unit member Detective Constable Pronovost, which is likely to increase reporting as front line officers become more aware and involved in this issue. See above. In Sept two GPS investigators attended the Anti- Human Trafficking (HT) Provincial Strategy meeting on HT investigations in York Region. Also in Sept GPS investigative staff attended Anti-HT Provincial Strategy meeting regarding commitment and engagement in HT investigations in York Region. In Oct Project Northern Spotlight focusing on HT victims was carried out, a provincial effort under the local leadership of the Sexual Assault and Child Abuse D/Sgt. with HEAT and NS Platoon assistance. Results - met with 7 female workers to offer immediate assistance and avenues for future assistance. A provincial and local media release was circulated. 3 day in-house supervisor training on Domestic Violence Investigations is scheduled for March 6-8, To be addressed. Page 9 of 53

24 OBJECTIVE TWO: Implement proactive approaches to address violent crime. Champion: Inspector - Investigative Services STRATEGY: 2. Educate the public, including appropriate youth, about human trafficking. Performance Measure Notes: First Report (June 2016) Notes: Second Report (Oct/Nov 2016) 1. Create/procure educational materials on human trafficking. We are waiting for the outcome of the previously mentioned HT grant applications which will impact available funding and subsequent level and type of education delivery. Should the applications not be successful, an alternate plan will be considered. During the first quarter of 2016, Detective Constable Pronovost (SACA) presented to GPS members about HT and HT enforcement. In June 2016, Sgt. Keller (Youth and Crime Prevention) and Sgt. King (SACA) met and discussed presentations for high school students and potentially grade 7 and 8 students regarding HT education. Detective Constable Cox of the Youth and Crime Prevention unit, under the supervision of Sgt. Keller, is creating a presentation with the intention of having it available for HSRO officers in September In Oct a part time Human Trafficking (HT) Support Worker was hired by VSW to provide direct assistance to HT victims and training and education of community agencies. This person was also hired by GPS through the Front Line Policing Grant (HT) to educate the public and police on HT. The support worker met with D/Sgt. King (SACA) and D/Cst. Cox (Youth) to prepare educational presentations to local school boards. In addition, Timea Nagy has been booked to present "Timea's Cause," at two day outreach seminar aimed at service providers, educators and the public (see below). Page 10 of 53

25 Performance Measure Notes: First Report (June 2016) Notes: Second Report (Oct/Nov 2016) 2. Increase awareness among the public and youth regarding human trafficking. See above. In Nov the HT support worker gave HT presentations to 6 Upper Grand DSB Superintendents (with D/Sgt. King), 12 Sex Assault Action Committee members, 22 Youth Service Provider Committee members (with D/Cst. Cox), staff at Wyndham House for Girls, over 100 UGDSB elementary principals (with D/Cst. Cox), and staff at the Community Health Center. Also in Nov the support worker met with GGH CYSAT and GPS Chaplin John Borthwick. A multi-sector training event is scheduled for Feb 28- March 1, Initial outreach to service providers such as WIC, F&CS, VSW, GGH, CMH, GPS, OPP and community members who could contribute in ways such as housing etc. have been contacted. A presentation by Timea Nagy, survivor, expert and educator will be given on Timea's cause, which is a mission to eradicate HT through proven and professional education and training. Page 11 of 53

26 OBJECTIVE THREE: Develop and implement a strategy focusing on property and drug-related crime. Champion: Inspector - Investigative Services STRATEGY: 1. Engage the public on strategies to address drugs and protect property. Performance Measure Notes: First Report (June 2016) Notes: Second Report (November 2016) 1. Continue to explore methods for addressing drug issues with other community agencies. This project has not yet been addressed. Drug unit members as well as the General Investigative & Special Projects unit have been actively involved in drug, criminal, and property crime investigations. This project will be addressed and reported on in the next report. The GPS Youth and Crime Prevention unit delivers drug awareness presentations to students, parents, and teachers. Our High School Resource Officers have delivered 13 presentations to parents, teachers, youth and administrators from both boards. The VIP officer reaches over 1,500 grade 7 & 8 students from both boards. The Drug unit will be presenting to Community Volunteer Patrol members in November to assist while on patrol. The Downtown Liaison Officer attends Integrated Community Team meetings weekly regarding problem solving and support of clients re: drugs and mental health. In August the Tactics unit identified a downtown problem area re: unwanted persons and drug and alcohol activities, and brought together stakeholders to identify and implement a solution. The HEAT team worked on the Meth Watch Program to curtail theft and sale of products used to manufacture meth, engaging local businesses in the program (currently 8 retailers and 36 pharmacies). Page 12 of 53

27 Performance Measure Notes: First Report (June 2016) Notes: Second Report (November 2016) 2. Deliver new methods to educate the public on protection measures. See above. In 2016 the Drug unit participated in five interviews with CBC, CTV and local media re: crystal meth and fentanyl to educate and reduce the use of same. The GPS drug webpage was updated with links for parents and addicts to access assistance and treatment. The Drug Sgt. acted as trainer for the Guelph Wellington Drug Safety group for social, CAS, and youth workers, focusing on signs of meth use and production, and as a panel member at a Wellington Dufferin Guelph Public Health Unit discussion on pitfalls of marihuana legalization. The Sgt. also participated in the GPS Youth Engagement program, addressing high school youth about drug use. Along with WRPS we are exploring better ways to record and analyze drug related overdose deaths. A unit member trained Homewood and GGH Emergency staff on local drug use and trends to assist in treating patients. Another member presented to the police services board on crystal meth use, labs, its impact on the community, and policing efforts. Page 13 of 53

28 Performance Measure Notes: First Report (June 2016) Notes: Second Report (November 2016) 3. Increase public knowledge regarding strategies to reduce property crime. See above. To date the Fraud unit has delivered presentations to almost 300 community members on scams, methods to avoid victimization, and reporting potential scams. D/Cst. Perrins conducted two interviews with the media this year, one with the Guelph Mercury in January and the other with CBC Radio in July regarding CRA Scams. The Protect your Property Campaign was created by D/Cst. Probst from General Investigations and Special Projects, focusing on thefts from vehicles, sheds, garages, and bike theft. This is a two pronged approach, proactively educating the public through social media "blasts" and posters to prevent victimization via social media, as well as responding to these incidents. Since Aug 2016 there have been 11 releases ranging from a Guelph Mercury article, advice messages, and posters circulated through various social media means to support this project. 4. Reduce property crime. See above. Total property crime increased by.8% between 2014 and rates will be assessed in the future. Page 14 of 53

29 OBJECTIVE THREE: Develop and implement a strategy focusing on property and drug-related crime. Champion: Inspector - Investigative Services STRATEGY: 2. Engage the Community Volunteer Patrol (CVP) to assist with property crime deterrence. Performance Measure Notes: First Report (June 2016) Notes: Second Report (July 2016) Notes: Third Report (November 2016) 1. Increase in GPS presence with CVP members and functions to address property crime. As of this date, Sgt. Keller, supervisor of the Youth and Crime Prevention unit, has made contact with the Investigative Services Inspector regarding this strategy. Meetings and discussion are pending. Sgt. Keller of the YCP Unit has engaged the CVP members regarding their patrols. Historically they have patrolled school parking lots without exiting their vehicles. They have been encouraged to do so and have in fact on two occasions interrupted youth with a potential break and enter tool and drug paraphernalia as well as youth starting a small fire. He has encouraged the CVP to patrol in designated areas rather than haphazardly through the city. Sgt. Keller has made the CVP aware that there are many 24 hour businesses operating in the city and encourages drive-throughs and members exiting their vehicles and introducing themselves to the shopkeepers and providing written material on the CVP. Through Sgt. Keller there has been discussion of conducting neighbourhood "Lock it or Lose it" campaigns where CVP will go door to door. Sgt. Keller continues to meet with Community Volunteer Patrol every two months. He brings various groups to present to them, such as IMPACT, Emergency Preparedness, GFD, Fire Prevention, and the Drug unit. CVP members are updated on current trends, and use targeted patrol to detect and deter. Their role has been expanded beyond schools and parks and now includes 24 hour gas and variety stores. More daylight patrols to detect and deter daytime break and enters and theft have also been initiated. During the Christmas season CVP will be involved in Lock it or Lose it campaigns in retail malls. The CVP were utilized also during the Special Olympics in May, monitoring cruiser security at the Old Quebec St. Mall during opening ceremonies and providing outside foot patrol security overnight at the University of Guelph residences. Page 15 of 53

30 Performance Measure Notes: First Report (June 2016) Notes: Second Report (July 2016) Notes: Third Report (November 2016) 2. Increase member awareness of the utility of CVP resources for property crime prevention. See above. See above. To date this work has not been actively pursued, and will be addressed for the next reporting period. 3. Reduce property crime. See above. See above. Total property crime increased by.8% between 2014 and rates will be assessed in the future. Page 16 of 53

31 OBJECTIVE THREE: Develop and implement a strategy focusing on property and drug-related crime. Champion: Inspector - Investigative Services STRATEGY: 3. Create strategies to address bicycle thefts, including exploring the feasibility of an on-line bicycle registry hosted by the Guelph Police Service. Performance Measure Notes: First Report (June 2016) Notes: Second Report (July 2016) Notes: Third Report (November 2016) 1. Research and deliver new strategies to prevent bicycle thefts. In the second week of July, HEAT and Intelligence members conducted a "bait" bicycle project that resulted in three adults being arrested and charged criminally. 2. Identify processes and resources required to maintain such a registry and make a decision regarding its implementation. 3. Reduce the number of reported bicycle thefts. This objective and its strategies will be co-championed by the General Investigations and Special Projects unit supervisor and the Information Services Manager. It is anticipated that other GPS Units such as HEAT will partner in the objective. Through the above mentioned cochampions, processes will be identified in partnership with GPS IT staff. Work started in June continues. See Above. See Above. To be assessed. Since the spring of 2016 the General Investigations and Special Projects (GISP) unit, along with HEAT, has entered into 4 targeted investigations regarding bike thefts and chopping. In May, August and October, four Criminal Code search warrants were executed resulting in 13 adult arrests and charges related to theft and possession of stolen property, along with Criminal Code breaches. A further 82 bikes and various parts were recovered. The GISP unit has undertaken the responsibility of developing a bicycle registry. The registry is in its early stages. Meetings with IT have taken place discussing expectations. A web developer has been utilized to create a registry, which once delivered will result in further discussion as to implementation and resources required. Page 17 of 53

32 Performance Measure Notes: First Report (June 2016) Notes: Second Report (July 2016) Notes: Third Report (November 2016) 4. Increase the number of recovered bicycles returned to owners. See Above. See Above. To be assessed. Page 18 of 53

33 OBJECTIVE THREE: Develop and implement a strategy focusing on property and drug-related crime. Champion: Inspector - Investigative Services STRATEGY: 4. Conduct a needs assessment for alternative strategies to address property and drug-related crime from a Guelph Police Service and community standpoint. Performance Measure Notes: First Report (June 2016) Notes: Second Report (November 2016) 1. Develop and execute and necessary alternative strategies based on the needs assessment and existing GPS resources. On hold pending future discussion. To date there has not been a focused discussion on this strategy. 2. Reduce property and drug crime. See above. Total property crime increased by.8% between 2014 and CDSA charges rose by 5.1% during this time rates will be assessed in the future. Page 19 of 53

34 OBJECTIVE FOUR: Promote and enhance road safety in partnership with the public and community agencies. Champion: Inspector - Field Support STRATEGY: 1. Create a joint task force with the City of Guelph to address road safety issues, included but not limited to: a. infrastructure; b. enforcement; and c. public education. Performance Measure Notes: First Report (June 2016) Notes: Second Report (Sept 2016) Notes: Third Report (Dec 2016) 1. Increase the number and quality of traffic initiatives in Guelph. (Fall 2016) Initial meetings with Sgt. R. Keller, D. Godfrey, R. Berg and A. McIlveen (all City staff) to discuss the plan have taken place and all parties are interested in the idea. The City Traffic Safety Committee was lined up, however due to unforeseen circumstances it has been paused; it is fluid at this time and we are working on starting it again. This initiative has been discussed with senior staff at the City of Guelph. There is an interest to proceed with this committee in 2017, and as such, work to do so will begin soon. 2. Reduce the number of personal injury collisions. (Ongoing) January 1 to June 30, personal injury collisions. January 1 to June 24, personal injury collisions. Personal injury collisions are down: 2015 year to date: year to date: 270 Total personal injury collisions at year end were down from 379 in 2015 to 336 in Page 20 of 53

35 OBJECTIVE FOUR: Promote and enhance road safety in partnership with the public and community agencies. Champion: Inspector - Field Support STRATEGY: 2. Identify high risk road use practices and areas for road safety and develop mitigation strategies suitable to those practices and areas. Performance Measure Notes: First Report (June 2016) Notes: Second Report (Sept 2016) Notes: Third Report (Dec 2016) 1. Reduce the number of personal injury collisions involving those high risk areas and road use practices. (Ongoing) 2016 personal injury collisions have been reduced from 2015 by 10% so far this year. Use and analysis of data from the Collision Reporting Centre, motor vehicle collision reports and the new speed monitor have been utilized to direct targeted enforcement and other mitigation strategies at problem areas and behaviors. Personal injury collisions are down: 2015 year to date: year to date: 270 Total personal injury collisions at year end were down from 379 in 2015 to 336 in Page 21 of 53

36 OBJECTIVE FIVE: Support victims of crime and tragic circumstance by engaging community partners. Champions: VSW/VCAO Inspector - Patrol STRATEGY: 1. Examine the process for victim referrals from the Guelph Police Service to determine if they could be improved, and if so, how. Performance Measure Notes: First Report (June 2016) Notes: Second Report (October 2016) Notes: Third Report (Dec 2016) 1. Review of the GPS/VSW victim referral process completed, including an environmental scan of best practices at comparable police and victim service agencies. (Late 2016) VSW has been looking at other victim services sites, and 4 out of our 7 victim services in Central West Region have access to NICHE, the records management system used by the GPS. Feedback from some front line officers indicates it is more work to find the referral form, write out all information required, and then find the location to drop off the form; it would be easier for officers to be able to task VSW with the referral. This information has not been explored, however VSW plans to visit other sites such as Brantford and Waterloo to see how these referrals and how privacy are managed. A frontline supervisor has been assigned to work with VSW to determine a practical, efficient referral process. Other police services within PRIDE will be consulted as to best practices. A/S/Sgt. Karavelus attended WRPS and learned their system. They use 10 mandatory occurrences for victim service referrals. The Officer in Charge of the Domestic unit conducts an audit and follows up when referrals are not completed. A/S/Sgt. Karavelus obtained a copy of the WRPS MOU and has sent it to GPS legal. Page 22 of 53

37 Performance Measure Notes: First Report (June 2016) Notes: Second Report (October 2016) Notes: Third Report (Dec 2016) 2. Recommendations from the review and environmental scan implemented. (2017) See above. January 2017 is the goal date for implementation. The VSW Executive Director recommends only using referrals for five occurrence types: domestics, sexual assaults, criminal harassments, homicide, and sudden deaths. IT is going to look after the IT needs of setting up VSW. Yet to be determined is who will work on the police side of preparing the MOU, and who will hold the responsibility of the audit. 3. Increase the number of referrals. (2018) See above. To date the number of referrals for 2016 is down compared to last year. An audit process will allow for an accurate retrieval of referral numbers once the system is implemented. Training of officers in the new Nichebased system will increase referrals. Page 23 of 53

38 OBJECTIVE SIX: Mutually engage with youth in Guelph's communities. Champion: Inspector - Field Support STRATEGY: 1. Bring participants from youth programs, both community based and internal, to speak with officers. Performance Measure Notes: First Report (June 2016) Notes: Second Report (Sept 2016) 1. Improve police and youths' perceptions of each other. (Ongoing) 2. Improve relationships between police and youth. (Ongoing) Methods of measurement for this item are still being developed. The Youth in Policing program is scheduled for summer The KICKZ Soccer program has been expanded to two groups of children between 7 and 16 years old. Recent immigrant youth were asked to relate their experiences to police officers, particularly new recruits. In addition, the following events took place: -officer attendance at Special Olympics events -officers spoke at the Child Witness Symposium -youth officers were a part of the Emergency Preparedness Day -officers attended the Ray Scapinello road hockey tournament -the Service had a booth at the YMCA Healthy Kids Day -an officer arranged for Leah Parsons, Reteah Parsons' mother, to speak to high school students -the Service's Youth Engagement Program continued Methods of measurement for this item are still being developed. The 2016 Youth Engagement Program (YEP) has commenced and participation has grown year over year (40 registrants this year). Evaluation measures for YEP are currently being considered. Inspector Male noted that active engagement with youth is a harm reduction strategy. Officers continue to be involved in a number of youth engagement activities, such as the Multicultural Festival, the Shelldale picnic, the Career Pathways event, and the Poverty Challenge Day. Ways to measure this item continue to be explored. Page 24 of 53

39 OBJECTIVE SIX: Mutually engage with youth in Guelph's communities. Champion: Inspector - Field Support STRATEGY: 2. Consult youth stakeholders and justice system representatives to develop new ways to meaningfully interact with youth at risk. Performance Measure Notes: First Report (June 2016) Notes: Second Report (Sept 2016) 1. Improve relationships with and perceptions of police as reported by police, youth stakeholders, and other justice system representatives. (Ongoing) Ways to evaluate this item are currently being explored. Ways to measure this item continue to be explored. 2. Increase engagement with at-risk youth. (Ongoing) GPS representatives are actively involved in the Youth Harm Reduction strategy through the Wellington-Guelph Drug Strategy. The harm reduction strategy will map out a community plan aimed at reducing harm for at-risk youth. A youth investigator conducts night time compliance checks every other week on at risk youth with courtimposed conditions, and follows up with those youth and their parents or guardians. This investigator also attends youth court to monitor and stay in contact with those in the system. Over the summer, YCPU officers engaged with youths in areas which were generating a high number of complaints with positive results. Plans to engage with youth at a local group home did not yield the same results, although positive feedback was received from the group home staff. The HSROs have made positive contacts with local Section 23 schools. Page 25 of 53

40 Performance Measure Notes: First Report (June 2016) Notes: Second Report (Sept 2016) 3. Reduce youth crime. (Ongoing) 2015: January 1 to June 30, charges/diversions on youth. 2016: January 1 to June 24, charges/diversions on youth. Youth arrests and charges: 2015 year to date year to date More young people have been charged. Referrals are in line with There has been a reduction in police cautions and warnings in A repeat offender strategy will be implemented. Rather than doing only compliance checks, a youth investigator will be tasked to do follow up visits with young persons. Other members of YCPU will assist. Page 26 of 53

41 OBJECTIVE SEVEN: Champion our community and our members. Champions: Chief of Police Inspector - Executive Services Legal Counsel STRATEGY: 1. Continue to engage our current community partners and identify new partners to collaboratively assess trends in relation to diverse groups. Performance Measure Notes: First Report (June 2016) Notes: Second Report (Oct/Dec 2016) 1. Complete a needs assessment regarding policing and diversity within Guelph. (Second half of 2016) This work is ongoing. The Research unit will be tasked with developing a scan of similar size police services on diversity strategies. Once the scan is complete, they will be asked to do a diversity scan of our community and look at diversity best practices for policing within Guelph. A meeting was initiated with Guelph Wellington Immigration Services. Discussions are underway as to how we can best meet the needs of the Service and the community in relation to policing and diversity within our city. 2. Complete a best practices environmental scan of comparable police services and municipalities. 3. Increase satisfaction with Guelph Police Service practices regarding diversity. See above. To be initiated in January Through outreach programs and partnerships, as well as through a survey, the police service will assess the satisfaction of community members with current policing practices regarding diversity. Currently, the Senior Leadership Team and Service members are participating and contributing at various levels by sitting at the table of community groups, Boards, and participating in cultural functions such as the 2016 Multicultural Festival. This ongoing commitment and involvement will assist in improving police/community relations. Ongoing. Page 27 of 53

42 OBJECTIVE SEVEN: Champion our community and our members. Champions: Chief of Police Inspector - Executive Services Legal Counsel STRATEGY: 2. Adopt an internal rollup of organizational highlights and distribute the results on a monthly basis. Performance Measure Notes: First Report (June 2016) Notes: Second Report (Oct/Dec 2016) 1. Develop and implement the format and content of the organizational highlights. 2. Hold annual Town Hall sessions led by the Executive and Senior Leadership Teams. (Ongoing) 3. Increase member satisfaction with internal communication processes. (Ongoing) This work is currently underway, such as reporting on the headquarters renovations to our members through the use of SharePoint. A marketing strategy will be devised through the Public Information Officer. The first town hall meeting under this business plan was held on May 11th, Feedback from the meeting was positive. Communication from the Executive level has increased, such as: Special Olympics Spring Games s regarding the support of the Executive and Senior Leadership for the games and member involvement at various levels; -Shift schedule potential changes; and -Changes to the promotional process. The possibility of having the Research unit conduct a survey midway through 2017 to assess the impact of these communication changes is being considered. Weekly updates are provided to our membership on the status of the headquarters building renovations, and this will continue until the building renovations are completed. To be revisited by the Executive in Ongoing. Page 28 of 53

43 Performance Measure Notes: First Report (June 2016) Notes: Second Report (Oct/Dec 2016) 4. Cultivate a culture of quality service provision and trust internally and with our community members. This is a new strategy developed after the completion of the strategic business plan. As a result, work on it has yet to begin. Ongoing. Page 29 of 53

44 OBJECTIVE SEVEN: Champion our community and our members. Champions: Chief of Police Inspector - Executive Services Legal Counsel STRATEGY: 3. Create a proactive, positive marketing plan to promote our Service internally and externally. Performance Measure Notes: First Report (June 2016) Notes: Second Report (Oct/Dec 2016) 1. Develop and implement the marketing plan. Media releases have changed to provide current updates to the public on calls for service and statistics during a 24 hour period; community feedback has been overwhelmingly supportive of these changes. There has been ongoing tweeting and marketing about events members of the Service are participating in, such as the Spring Games, Tim Horton s Camp Day, McHappy Day, Multi-Cultural Festival, and HSRO participation in various events. SLT members attend various community functions and speaking engagements supporting and promoting the Service. Daily updates on road safety enforcement are provided through media releases to show the Service's effort on this issue throughout community. There has been a noted reduction in enforcement complaints to Chief s office. A new student has been hired for the Public Information Office and she will start in this new role in January She was specifically hired due to her marketing background which will assist us in looking at ways to market our Service in the New Year. Media releases have changed, we are now providing updates to the public on calls for service and statistics on a 24/7 basis. We are utilizing more outlets than ever, using our website, Twitter, Facebook, Instagram, Periscope and E-messaging. This approach allows us to reach a wider base of our community as well as the global community, and is in keeping with changing trends around technology. Community feedback has been very supportive of these changes and our followers have increased. Page 30 of 53

45 Performance Measure Notes: First Report (June 2016) Notes: Second Report (Oct/Dec 2016) 2. Increase community satisfaction with Guelph policing services. 3. Increase member satisfaction with Guelph policing services. The 2016 Special Olympics Spring Games hosted by the Guelph Police Service were a major success, and numerous partners, community groups, and community members demonstrated their satisfaction with the Service as the host. The Service's No-Reply updates have increased by a minimum of 10% from The Service continues to invest in our members as evidenced through the following activities: -Awards night; -Promotions; -Succession planning; -Shift realignment/focus; -Organizational changes; -Training opportunities; -Internal transfers; and -Member engagement on committees. With these ongoing activities member satisfaction should increase. A member survey will be conducted to check on the overall success of these programs. With Safe Semester for 2016 behind us, the "No- Reply" has received numerous positive comments in how well the Police have handled this year s planning. On a weekly basis the Executive Services Inspector has received numerous positive compliments from community members in relation to the professionalism our members display on a daily basis. This information is shared with the involved members and their supervisors. Member satisfaction remains positive despite the ongoing changes that are occurring during our renovations. Despite these daily disruptions our members continue to move ahead as some members are: - retiring - promoted - receiving awards - being provided with succession planning opportunities - provided transfer opportunities - participating in internal charity events (Cops & Kids, Christmas Shoebox) - participating in the Remembrance Day parade, Christmas Wreath Ceremony for veterans, Food Drives during the holidays, and an internal bake sale -external committee participation is ongoing by various members within numerous units Page 31 of 53

46 OBJECTIVE EIGHT: Research and implement optimal staffing practices for the Guelph Police Service. Champions: Manager - Human Resource Services Inspector - Patrol Manager - Financial Services Inspector -Administrative Support Services STRATEGY: 1. Review work accommodation procedures and Guelph Police Service mental health supports to ensure members are supported in accommodation needs, return to work processes, and mental health resources. Performance Measure Notes: First Report (April 2016) Notes: Second Report (Sept 2016) Notes: Third Report (Dec 2016) 1. Develop and implement strategies in partnership with the Police Associations and supervisory staff to address identified accommodation issues. i. Received updated policies in September 2016 and one in November 2016; aiming for end of December 2016 to have a draft for review by committee. ii. Next committee meeting is scheduled for December 8th i. Through the Integrative Employee Support Committee (previously the Accommodation Committee), strategies/initiatives were developed and some accomplished. They will be circulated to the committee for discussion at its next meeting. ii. The Association President has received legal opinion on the workplace accommodation policy. A meeting will be scheduled to review issues with the proposed changes. iii. The HR manager will reach out to obtain best practices in accommodation process (disability management) and report back. iv. The best approach for Association/supervisory involvement will be determined in June. v. Based on information gathered, we will determine timelines going forward for each of the action items. i. Legal opinion reviewed by some senior staff. ii. Currently reviewing policies/procedures at other Services. iii. Only a few best practices were received by other Services; reviewing feedback currently. iv. Draft to be prepared for review November/December v. Follow up with Association when draft(s) finalized. Page 32 of 53

47 Performance Measure Notes: First Report (April 2016) Notes: Second Report (Sept 2016) Notes: Third Report (Dec 2016) 2. Implement Timelines to be developed at June Reviewing few responses received; As above - currently reviewing. recommendations from an environmental scan of best practices concerning employee mental health meeting. may reach out again to obtain better information. 3. Improve satisfaction with accommodation As above. As above. As above. practices. 4. Improve satisfaction with available mental health resources. i. Meeting with IMPACT/Staff Sergeant Welsh and Human Resources to discuss available mental health resources has occurred. ii. Will determine best approach for communicating/ storing supports available at Guelph Police Service. iii. Will report back to Pillar Champions at June 2016 meeting. i. Posters provided by IMPACT/Staff Sergeant Welsh and posted at all three sites; positive response by members/public. ii. Document prepared by IMPACT/HR summarizing all supports available for members; will be posted soon to Intranet. iii. Staff Sergeant Welsh is spearheading initiative designed to improve communications/breakdown stigma in workplace and will utilize SP to post messages/reminders/wellness tips. i. Final document being reviewed by a Staff Sergeant and the IMPACT team. ii. At Road to Mental Readiness (R2MR) training, everyone is being made aware of the document that will be posted soon. Page 33 of 53

48 OBJECTIVE EIGHT: Research and implement optimal staffing practices for the Guelph Police Service. Champions: Manager - Human Resource Services Inspector - Patrol Manager - Financial Services Inspector -Administrative Support Services STRATEGY: 2. Re-examine the current neighbourhood deployment model to enhance service provision and distribute workload among officers more effectively. Performance Measure Notes: Second Report (June 2016) Notes: Third Report (Sept 2016) Notes: Fourth Report (Dec 2016) 1. Complete a workload assessment using business analytics. i. Distributed to SLT - no further feedback received. ii. Committee is meeting Dec 8/16 to discuss. 2. Assess potential deployment options based on current resources and workload pressures. (April 2016) i. Review Research reports business analytics were used for the shift scheduling committee in ii. Reviewed preliminary report prepared for the shift scheduling committee (completed in April 2016). iii. Invited Research to the June meeting to review business analytics and answer questions from the Pillar Champions. iv. To determine at the June 15th meeting if further business analytics are required going forward to address points 2-3 below. At meeting on June 23, it was agreed further reports are required by the team. Research will be preparing additional reports over the summer months and report at a September 2016 meeting. Reports prepared and presented to Pillar Champions on September 13th; it was agreed that these statistics will be shared with the operational committee who will be implementing shift changes and managing workload impacts. As above, then review again in 2019 after one year with 12 hour shifts/ management of workload impacts. As above. Page 34 of 53

49 Performance Measure Notes: Second Report (June 2016) Notes: Third Report (Sept 2016) Notes: Fourth Report (Dec 2016) 3. Make and carry out a decision regarding the implementation of a new or modified deployment model. Research gathering information; committee to review and deliberate. As above. As above. Page 35 of 53

50 OBJECTIVE EIGHT: Research and implement optimal staffing practices for the Guelph Police Service. Champions: Manager - Human Resource Services Inspector - Patrol Manager - Financial Services Inspector -Administrative Support Services STRATEGY: 3. Complete a review of the current court security model. Performance Measure Notes: Second Report (June 2016) Notes: Third Report (Sept 2016) Notes: Fourth Report (Dec 2016) 1. Consult with internal and external court security stakeholders to complete a review of the current model, including a needs assessment and scan of current available resources. Chief DeRuyter, Deputy Chief Martin and Inspector Green have met and discussed who would be able to conduct the audit. It has been left with Chief DeRuyter to decide. A meeting is with Ministry of the Attorney General managers is scheduled for Thursday, September 22nd, 2016 to discuss the audit process and in what way MAG would be able to support and/or assist with the audit. (April 2016) i. GPS Executive, Administrative Services Inspector, Jacquie Rodden- Yetman (Court Operations Manager) and Dave Stegner (MAG rep for court operations) will schedule a meeting to discuss court security. ii. Share details from the meeting. (June 2016) A meeting was held in May 2016 with Dave Stegner, Jacquie Rodden- Yetman, S/Sgt Dan Pavlicik, Chief DeRuyter, and Insp. Green. Chief DeRuyter has forwarded a letter to MAG requesting support with architecture and consultation within CBRE in conducting a security audit at 36 Wyndham St. S. The Court Security Committee meeting for June was cancelled. Chief DeRuyter and Insp. Green are in discussions about an audit framework for 36 Wyndham St. S. court and building security. Discussions are ongoing regarding who will conduct the audit and how it will look. A second constable has moved to the court section to shadow the constable who will be leaving the unit. The presence of another armed officer in courts has satisfied the judiciary for the time being. At a recent Justice Committee meeting, concerns were raised about perimeter security in that building, which will have to be addressed. At this time, no concrete plans are in place for the audit. Page 36 of 53

51 Performance Measure Notes: Second Report (June 2016) Notes: Third Report (Sept 2016) Notes: Fourth Report (Dec 2016) 2. Modify the court security model to address identified needs and implement the model. (2017) Contingent on audit results. Contingent on audit results. Contingent on audit results. Page 37 of 53

52 OBJECTIVE EIGHT: Research and implement optimal staffing practices for the Guelph Police Service. Champions: Manager - Human Resource Services Inspector - Patrol Manager - Financial Services Inspector -Administrative Support Services STRATEGY: 4. Assess the long term skill set needs of the Guelph Police Service and develop a plan to ensure the development of members will meet those needs. Performance Measure Notes: Second Report (Sept 2016) Notes: Third Report (Dec 2016) 1. Update the Guelph Police Service Skills Development and Learning Plan. (April 2016) PDRU Sgt. reviewed career development/ training centralization work. Consideration will be given to replacing policy/program with the matrix. Police: i. Matrix developed for career development. ii. This strategy is a chance to improve communications; post information. iii. An announcement will be prepared directing members to SharePoint; process to be identified on site; will encourage members to speak to supervisors for steps to obtain training/development. iv. The HR Board Report will be provided to SLT for an overview of changes (process & training dollars). Civilian: v. Post career development program details were developed a few years ago; the supporting documents are on SharePoint. vi. Documents/program to be reviewed by SLT. vii. As per iii and iv. (June 2016) Agreed work has been done. To be posted to SharePoint with a reminder to members in October. Not yet completed. This item will be discussed at an upcoming committee meeting in December. Page 38 of 53

53 Performance Measure Notes: Second Report (Sept 2016) Notes: Third Report (Dec 2016) 2. Complete benchmarking of the membership's skill set against the GPS Skills Development and Learning Plan. (April 2016) Will discuss process at the June 2016 meeting. Overview provided by D. Begin at June meeting. Team will discuss next steps at the September 2016 meeting. (June 2016) Next steps to be determined at next meeting. As above. 3. Eliminate identified skill set gaps. (April 2016) Ongoing with current process/plans in the Training unit. (June 2016) Next steps to be determined at next meeting. As above. Page 39 of 53

54 OBJECTIVE EIGHT: Research and implement optimal staffing practices for the Guelph Police Service. Champions: Manager - Human Resource Services Inspector - Patrol Manager - Financial Services Inspector -Administrative Support Services STRATEGY: 5. Identify methods for expanding training opportunities and mentorships. Performance Measure Notes: First Report (April 2016) Notes: Second Report (Dec 216) 1. Evaluate existing mentorship and succession planning programs for effectiveness and shortfalls. i. This strategy will be reviewed simultaneously with Strategy #4. ii. Information will be prepared for posting on SharePoint outlining the informal mentoring process for finding a mentor, benefits of informal mentorship, articles, resource material, etc. ii. The Financial Services Manager will provide an article for review. iii. HR has materials/resources, etc. for internal mentorship programs - to be reviewed at next meeting. iv. Pillar Champions to review HR annual report for stats on mentorship, secondments, etc. v. Pillar Champions to review current process at June 15th meeting. No updates as focusing on other objectives. As per previous report. 2. Develop methods to improve opportunities based on that evaluation. Review at the September 2016 meeting. No updates as focusing on other objectives. As per previous report. Page 40 of 53

55 OBJECTIVE EIGHT: Research and implement optimal staffing practices for the Guelph Police Service. Champions: Manager - Human Resource Services Inspector - Patrol Manager - Financial Services Inspector -Administrative Support Services STRATEGY: 6. Develop a mentorship and recruitment program focused on minority groups. Performance Measure Notes: First Report (April 2016) Notes: Second Report (Sept 2016) 1. Complete a local needs assessment and environmental scan of best practices regarding minority group employment and recruitment. i. Since 2008, GPS has been advertising policing as a profession to different groups - to seek out this list through PDRU. ii. To review orientation/training programs for new members. iii. The Inspector of Neighbourhood Patrol will assist the Recruiting Sergeant with this initiative through the KICKZ program; diverse group of youth; some youth return to participate in the cultural appreciation program. Immigrant Services is part of the program, and the program is being recognized by the City of Guelph. iv. The Pillar Champions are to consider commitment of policing and diversity: investment into the community with planned events annually. v. Pillar Champions are to review the 2007 Board report outlining diversity initiatives. vi. Will invite the Recruiting Sergeant to our next meeting in June to discuss initiatives accomplished to date. i. Next steps: reach out to Sgt. Ross Keller for schools, and include for discussion at the next Training Committee meeting. 2. Develop and implement a mentorship and recruitment program. Current processes in place; will deliberate on enhancements in September As above. Page 41 of 53

56 Performance Measure Notes: First Report (April 2016) Notes: Second Report (Sept 2016) 3. Increase diversity at the Guelph Police Service and among Guelph Police Service job applicants. Continue to work through schools/hsro/kickz program and other initiatives in place. Will review best practices at the September 2016 meeting. Continue to work through schools/hsro/ KICKZ program and other initiatives in place. Will review best practices at the September 2016 meeting as per the previous update. Page 42 of 53

57 OBJECTIVE EIGHT: Research and implement optimal staffing practices for the Guelph Police Service. Champions: Manager - Human Resource Services Inspector - Patrol Manager - Financial Services Inspector -Administrative Support Services STRATEGY: 7. Engage High School Resource Officers (HSROs) to promote policing as a career with students. Performance Measure Notes: First Report (April 2016) Notes: Second Report (Dec 2016) 1. Complete enhanced training for HSROs on the topic of recruitment practices among students. i. When initiatives are developed as outlined in Strategy #6, provide information to the Recruiting Sergeant to share with/provide direction to the HSROs. ii. Continue to build on practices already in place through a consultative process with the Recruiting Sergeant. No updates as focusing on other objectives. As per previous report. 2. Increase the number of students expressing an interest in policing as a career. As outlined in 8.6 through schools. No updates as focusing on other objectives. As per previous report. Page 43 of 53

58 OBJECTIVE NINE: Utilize business intelligence tools to make evidence-based decisions. Champions: Deputy Chief Manager - Information System Services Manager - Data Services STRATEGY: 1. Develop business intelligence tools and conduct a risk/benefit analysis of using these tools. Performance Measure Notes: First Report (May 2016) Notes: Second Report (Dec 2017) 1. Determine the information needs of the Service through consultation. (Fall 2016) A meeting is scheduled for May 31st to determine the process necessary to move forward on this objective. Through the PRIDE group, front-line supervisors will be invited to a forum on BI needs. 2. Assess and prioritize the information needs. (Spring 2017) Once the needs assessment is complete, the needs will evaluated and prioritized against the proposed PRIDE Business Intelligence (BI) tools being considered by the PRIDE managers. PRIDE IT has developed the IT framework for BI development, and once the needs are determined, will continue with further development of the tools. 3. Conduct an assessment of available resources to support business intelligence creation and use/engagement. (Fall 2017) Working with our PRIDE partners, we will develop a program to train and promote the use of the BI tools available. Once the needs assessment has been completed, BI tools can be developed through PRIDE as the IT framework is in place. This strategy is on track, with availability of tools anticipated for the fall of Page 44 of 53

59 OBJECTIVE NINE: Utilize business intelligence tools to make evidence-based decisions. Champions: Deputy Chief Manager - Information System Services Manager - Data Services STRATEGY: 2. Develop and implement business analytics/business intelligence tools and processes in consultation with users of those tools and processes. Performance Measure Notes: First Report (May 2016) Notes: Second Report (Date) 1. Create and launch business intelligence tools in collaboration with the regional PRIDE group and end users. (Fall 2016) The PRIDE IT Managers group as well as the PRIDE Deputy group are assessing the needs of the various PRIDE member groups and developing project priorities in conjunction with the PRIDE budget development. Progress continues to occur, but there has been some delay as the PRIDE Deputies requested a forum of front-line supervisors be held to determine their needs as well as the Senior Leadership needs that are currently being assessed. 2. Increase mid-manager and front line use of business intelligence tools as part of daily activities and deployment/decision making. 3. Increase member satisfaction with information resources at the Guelph Police Service. See above. See above - measures will be developed. Once needs are determined in the first quarter of 2017, specific BI tools will be developed for this sector, along with appropriate communication and training tools. As these tools are developed and then provided along with appropriate communications and training, it is expected that member satisfaction with these available resources will increase. Page 45 of 53

60 OBJECTIVE TEN: Ensure fiscal responsibility while supporting community safety and the needs of our members. Champions: Chief Manager - Financial Services STRATEGY: 1. Implement long-term planning practices to ensure effective and efficient operations and administration. Performance Measure Notes: First Report (May 2016) Notes: Second Report (Dec 2016) 1. Complete a three year staffing and operating budget plan. (December 2016) To be presented to the Board at the September meeting. Process has begun. A three-year operating and staffing budget was presented to the Board at the September meeting. Budget approval by City Council is scheduled for early December. 2. Complete a ten-year capital forecast. (December 2016) 3. Assess the implementation of earlier administrative review recommendations and other program changes. (November 2016) To be presented to the Board at the July meeting. Process has already begun. The Inspector of Administrative Services along with the Manager of Data Services will develop an assessment of the Administrative Review and submit it to the Executive prior to the November 2016 reporting. A 10-year capital budget was presented to the Board at the July meeting. Budget approval by City Council is scheduled for early December. This assessment to be reported on at SLT in final quarter of Highlights include: transferring all licensing to City of Guelph in January 2017, the establishment of a Case File management office for improved court case management, Officer Availability software in the courts to more efficiently schedule officer court time, and the successful implementation of the Quality Assurance/Trainer Coordinator position in Data Services. Page 46 of 53

61 Performance Measure Notes: First Report (May 2016) Notes: Second Report (Dec 2016) 4. Number of service initiatives implemented. (December 2016) 5. Meet budget targets. (December 2016) Service Initiatives Implemented: -Proceeds of Crime grant: Community Response to Crystal Meth -Intelex training Work in Progress Service Initiatives: -Time and attendance - automation of a paper based process -Officer availability - court scheduling -Improve the efficiency and service delivery of GPS product to the Crown Attorney -IMPACT Team - improve the effectiveness of mental health response We are on track; as noted in the Q1 Variance Report to the Board in May, the Service will remain within budget for Service initiatives implemented: - Officer Availability - court scheduling - Case File Management office resulting in improved product to the Crown Attorney - IMPACT Team - implemented and assisting in providing improved mental health call response Work in Progress Service Initiatives - Time and attendance - automation of a paper based process - Court security audit Currently in a surplus position. This will be discussed at the December Board meeting. Page 47 of 53

62 OBJECTIVE ELEVEN: Successfully complete the renovation and expansion of the Guelph Police Service headquarters building. Champions: Administrative Support Services Inspector Police Headquarters Renovation Officer Inspector - Executive Services STRATEGY: 1. Complete the police headquarters renovation and expansion on time and on budget in partnership with the City of Guelph. Performance Measure Notes: First Report (June 2016) Notes: Second Report (October 2016) 1. Meet budget targets. (January 2019) 2. Meet project schedule. (January 2019) The building phase of the project has begun. There were delays due to underground utility locates. A contingency fund line is in place, but no indication to this point that the contingency will go over budget. The project has experienced some delays: -interference with shoring and excavation due to trees on the east side; - excavation due to underground natural gas line on the east side; -shoring and drilling due to overhead hydro lines and underground phone cables on the west side; - excavating contractor demobilizing from the site, due to stoppage in work with gas line interference; and -shoring contractor mobilizing to site. Despite these delays, Jasper Construction has not amended the scheduled completion date, they feel this lost time can be made up. The HQ renovations remain in green status as construction continues. To date, the budget is on target. Phase 1 (moving into the east end) still shows as scheduled. The end goal of early 2019 remains. Page 48 of 53

63 OBJECTIVE ELEVEN: Successfully complete the renovation and expansion of the Guelph Police Service headquarters building. Champions: Administrative Support Services Inspector Police Headquarters Renovation Officer Inspector - Executive Services STRATEGY: 2. Ensure business continuity during the project, including having new procedures and practices in place for the completed headquarters building. Performance Measure Notes: First Report (June 2016) Notes: Second Report (October 2016) 1. Community satisfaction with services maintained throughout the project. (Ongoing) Preparations for the construction and renovation began in September 2015 with some work units moving offsite and others relocating within headquarters. Despite the relocations, there has been no impact on service delivery. Service delivery to the public has not changed but members are experiencing daily difficulties. 2. Needs assessment for new/updated procedures and practices completed. (August 2016) 3. New/updated procedures and practices developed. (August 2016) 4. New/updated procedures and practices implemented. (August 2016) Demolition and construction has started and is ongoing at headquarters. To date there has been little impact on operations, but in the very near future there will be significant changes in the movement of prisoners in and out of headquarters. As these changes present themselves, adjustments to procedures and practices will have to take place. These changes will have to be evaluated and implemented by August As above. As above. A needs assessment was completed when the new prisoner tunnel was finished. A new procedure regarding the prisoner conveyance tunnel was drafted. The new prisoner conveyance tunnel procedure has been released and new practices have been implemented. Page 49 of 53

64 OBJECTIVE ELEVEN: Successfully complete the renovation and expansion of the Guelph Police Service headquarters building. Champions: Administrative Support Services Inspector Police Headquarters Renovation Officer Inspector - Executive Services STRATEGY: 3. Develop a communications plan regarding the Guelph Police Service headquarters renovation targeting the public and Guelph Police Service members. Performance Measure Notes: First Report (June 2016) Notes: Second Report (October 2016) 1. Develop a communication plan in partnership with the City of Guelph A formal and in depth communication plan has been implemented by the City of Guelph. Regular updates are available on the City web page. Time lapse The communication plan developed by the City of Guelph continues to be implemented as the project progresses. communications department photography will be posted on the web page. Final regarding the headquarters arrangements are being made for the installation of renovation. cameras on both the east and west side of the (Ongoing) building. Monthly project team meetings are held with the City of Guelph Communications. 2. Ensure community knowledge of and satisfaction with the communication plan. (Ongoing) 3. Ensure member satisfaction regarding the communication plan. (Ongoing) Regular updates are posted on the City of Guelph web site. Ongoing meetings take place with the Communications Department and the Project Team. Communication strategies are regularly discussed. There are many strategies outlined in the plan as the building project moves ahead. Regular updates are posted on the GPS SharePoint system as required. Consistent messaging takes place after each bi-weekly site meeting. s are distributed outlining any upcoming activities which may affect day to day operations. Pictures of the east and west constructions sites are posted on an internal network drive. Time lapse photography has been forwarded to the City and is available on the City of Guelph's website for public viewing. It is also available for viewing on the GPS network. Regular updates continue to be posted on the GPS SharePoint/internal network. The practice of ing members about activities affecting day to day operations also continues. Page 50 of 53

65 INFORMATION TECHNOLOGY PLAN Champion: Manager - Information System Services Item Notes: First Report (July 2016) Notes: Second Report (November 2016) On June 20th, 2016 GPS members met with local The fiber connection for large media disclosure is crown attorneys and the Ministry of the Attorney now in place. We are working with PRIDE to secure General to discuss implementation of SCOPE within the connection. Data storage has been purchased. the municipality. Anticipated implementation is late Need to determine location with the Crown s office first quarter, early second of It was agreed the and work on a sustainability plan. capital plan to implement a fiber connection to the SCOPE implementation will most likely be delayed Crown's office for moving large files was an excellent from March idea; that project will commence immediately. GPS IT, City of Guelph IT and County of Wellington Staff met on June 24th to begin the fiber project and a project plan was determined. 1. E-disclosure - work with local crown attorneys and the Ministry of the Attorney General to design and implement e-disclosure. 2. NICHE Custody Module - revamp the administrative processing of prisoners by going "paperless," including assessing and meeting staffing and training needs to coincide with the opening of the newly renovated headquarters building. (November 2017) Discussions at the PRIDE level have begun to make Niche Custody a PRIDE project. The new cell block is scheduled for completion in November 2017, and thus this project must be completed by then. Niche Custody is now in the development environment at PRIDE. Information Systems will be scheduling an investigating/discovery (demonstration) session before year end. Page 51 of 53

66 Item Notes: First Report (July 2016) Notes: Second Report (November 2016) 3. Headquarters renovation support - maintain Guelph Police Service processes throughout the headquarters renovation to ensure business continuity. ( at the end of HQ renovations and expansion) The IS unit has supported the implementation of IT equipment at an offsite location for displaced administrative and operational units. The unit has also supported other internally displaced units into new areas of the headquarters building, and worked with contractors and the project team through power outages/upgrades, data cabling runs and unforeseen maintenance issues. Finally, IS has supported the project team through planning initiatives and reporting. We continue to work with contractors to maintain normal operations. We also continue to work with the governance group in order to schedule the implementation of new building technology, including data connectivity and security measures. 4. Annual maturity assessment - conduct an IT security analysis that includes documentation of internal processes and benchmarking against similar organizations, and implement plans to improve any deficient areas that are identified. 5. E-ticket data transfer - eliminate the need for printing hard copies of e- tickets and officer notes by implementing an electronic data transfer option with the City of Guelph. 6. Front-line engagement - improve members' knowledge and adoption of technology, especially of the records management system (NICHE). A security assessment was conducted in February 2016 by a security audit company in partnership with the PRIDE group. High level feedback has been received, and we are now awaiting the final report which will include remediation steps to close security gaps. A meeting with City of Guelph Court Services occurred on June 27th to discuss several POA initiatives. Commitment to e-ticket Data transfer was received but no formal dates have been set. The project to look at Provincial Offences Act (POA) court disclosure similar to the Full, Frank and Fair project is in its infancy. Currently looking to roll out tasking dashboard to front line supervisors. Focus will shift to this goal in the near future. Final report received from MNP. Working with PRIDE on information collection (SIM) and dashboarding. Will implement network security recommendations to enhance overall security. We met with the new POA Administrator to discuss data transfer. He would like to implement e-ticketing data transfer in the first quarter of next year or sooner, and is currently asking City IT to look into this further. We need to focus more on this goal. The tasking dashboard rolled out to frontline supervisors, and IT continues to have a presence at the Staff Sergeant meetings. Page 52 of 53

67 Item Notes: First Report (July 2016) Notes: Second Report (November 2016) Officer Availability is ready from a technical New contract language has changed the rules for perspective. The Crown s office has asked for access court scheduling. Those changes still be adopted. and we will be rolling it out to them. POA has also Officer Availability has been rolled out to provincial requested access; more technical work needs to be court and POA court. It still needs to be accessible done to give them access through firewalls. from the Crown Attorney's office and some City Internal/OPP rollout and training is ready, some computers. internal discussions are needed prior to implementation. 7. Officer availability software - implement software to assist scheduling officers for court appearances in a way that minimizes disruption to officers' schedules and improves the efficiency of scheduling. 8. Time and attendance decentralization - implement software that will provide supervisors more tools to effectively manage officer schedules. 9. Information Systems staffing assessment - use the IT ticketing process for IT requests to determine demands on Information Systems staff and develop methods to address those demands. 10. Self-service kiosk - plan and implement a self-service kiosk in the newly renovated headquarters building for services such as CopLogic. The IS unit has worked with the City to grant remote access to software. The technical solution will work for our pilot group; larger (yet similar) implementation will be needed for the entire Service. The experience will be identical; will sync with HR to begin de-centralization roll out. Targeting a satellite facility first. IS is continuing to push for ticket creation to monitor the workload of IT staff. The unit's University of Guelph co-op student is helping to enter tickets. Administrative training to update/maintain the Footprints ticketing system is planned for September. Dashboards are being developed. Project work yet to begin on this item. A technical solution in place. We are working with HR to roll out the software, but are waiting for work backlogs in that area to subside. We are continuing to push for ticket creation to monitor the workload of IT staff. The University of Guelph Co-op Student is helping entering tickets. Application Support Analyst completed Footprints training the week of November 7th. Looking to implement the new version soon. Dashboards are being developed. This project has yet to begin. Page 53 of 53

68 GUELPH POLICE SERVICES BOARD Pride Service Trust OFFICE OF THE CHIEF OF POLICE TO: Chair Donald Drone and Members of the Guelph Police Services Board DATE: Thursday, January 19, 2017 SUBJECT: SUSPECT APPREHENSION PURSUITS July 1 December 31, 2016 PREPARED BY: Sergeant Dave Begin, Professional Development and Recruiting Unit Tracey Harris, Human Resource Services Manager APPROVED BY: Paul Martin, Deputy Chief of Police RECOMMENDATION: For information only. SUMMARY: The purpose of this report is to provide the Guelph Police Services Board with the current suspect apprehension pursuit statistics for the time period of July 1, 2016 to December 31, The restrictions and requirements regarding suspect apprehension pursuits are under Ontario Regulation 266/10 of the Police Services Act. REPORT: Before initiating a suspect apprehension pursuit, an officer shall determine whether the immediate need to apprehend an individual in a fleeing vehicle or identify the vehicle or driver, outweighs the risk to public safety that may result from the pursuit. The officer shall continually reassess the risk to public safety during a pursuit. The type of offences for which an officer may pursue, the requirement for supervisory involvement, the tactics used during the pursuit, and the training the officers receive is included in the pursuit legislation and Guelph Police Service policy. Officers who initiate a pursuit are required to complete a vehicle pursuit report, and the appropriate quality assurance is in place to ensure compliance with the legislation, policy and training. All officers re-qualified in 2012 through a CPKN on-line training course, and recently in 2015 completed in car SAP training. In this period there were six suspect apprehension pursuits. There were two suspect apprehension pursuit in the same period of Page 1 of 2

69 CORPORATE BUSINESS PLAN: Maintain community trust, confidence and satisfaction by sharing information and delivering quality services. FINANCIAL IMPLICATIONS AND/OR RISKS: Nil. ATTACHMENTS: Nil. of 2 Page 2

70 GUELPH POLICE SERVICES BOARD Pride Service Trust OFFICE OF THE CHIEF OF POLICE TO: Chair Donald Drone and Members of the Guelph Police Services Board DATE: Thursday January 19, 2017 SUBJECT: QUARTERLY USE OF FORCE REPORT OCT 1 DEC 31, 2016 PREPARED BY: Sergeant Dave Begin, Professional Development and Recruiting Unit Tracey Harris, Human Resource Services Manager APPROVED BY: Paul Martin, Deputy Chief RECOMMENDATION: For information only SUMMARY: The purpose of this report is to provide the Guelph Police Services Board with the current Use of Force statistics for the time period of October 1, 2016 to December 31, This report contains an overview of Use of Force incidents that members of the Guelph Police Service were involved in and as a result had to use an approved level of force during the course of their tour of duty. Because of the challenges that the officers faced they assessed each situation and selected one or more force option(s) appropriate for the situation. This assisted them in bringing the situation to a safe resolution.. REPORT: During the fourth quarter of 2016 (October 1 December 31), Guelph Police officers attended to 24 incidents where either one or more levels of force were required to bring the situation that they were faced with to a peaceful and successful resolution. Members of the Guelph Police Service used 59 levels of force during these 24 incidents. One of the incidents (K-9) occurred during a Waterloo call for service. All the Use of Force reports that were submitted have been reviewed, and in all of the incidents, the officers were justified in using the force that was outlined in their report. Officers are instructed to assess each situation and respond with the most appropriate force option taking into account officer safety, public safety and subject safety. Front line officers, on a very regular basis, are faced with incidents of a serious and potentially dangerous nature. By providing multiple Use of Force options to our officers we allow them opportunities and choices in how to deal with ever-changing circumstances. Officers can select and transition between their Use of Force options thereby achieving the best and most effective Page 1 of 12

71 outcomes. Our operational officers continue to demonstrate that common sense, good judgment and effective training procedures are the key to our success in policing the City of Guelph. There were no concerns identified in the review of the Use of Force Reports and they highlight the fact that our officers are performing at a remarkably high standard. CORPORATE BUSINESS PLAN: Support effective policing that exemplifies our values of pride, service and trust. Maintain community trust, confidence and satisfaction by sharing information and delivering quality services. FINANCIAL IMPLICATIONS AND/OR RISKS: The associated training and equipment costs are contained within the 2016 Guelph Police operating budget. ATTACHMENTS: Appendix A - Summary of Use of Force Incidents for October 1 December 31, 2016 Appendix B Fourth Quarter Use of Force Statistics Appendix C Fourth Quarter CEW Deployments Page 2 of 12

72 Appendix A SUMMARY OF USE OF FORCE INCIDENTS FOR OCTOBER 1 DECEMBER 31, 2016 Incident #1: Firearm Pointed X3, CEW (DFP X 2) Tactical officers attended to a Guelph residence in an effort to locate and arrest a male wanted by another police agency. The male was alleged to have committed a violent home invasion where a female had been kidnapped. A firearm was used during the home invasion. Under the authority of a Feeney warrant, TRU officers breached the front door to the residence and called out to the subject. As the male came out of the residence, two CEW s were drawn in a demonstrated force presence, and three firearms were pointed during the incident. Reason: Protect Self, Affect Arrest, Prevent Escape Incident #2: Firearm Pointed X3, Empty Hand X2 Members of the Drug Unit were conducting an investigation into two males trafficking drugs. Police had reason to believe that both had access to firearms. The males were surveilled to a secluded parking lot, and it was at that time that it was believed that they were in possession of a controlled substance for the purpose of trafficking. Members of the Drug Unit conducted a high risk vehicle takedown in the parking lot. During the arrest of the two males 3 firearms were pointed, and two officers used empty hand (soft) techniques to take the males into custody without incident. Two weapons of opportunity were located under the driver s seat (two piston rods/pistons). A subsequent search of another vehicle associated to these males resulted in the seizure of a semiautomatic restricted handgun. Reason: Protect Self, Other Officer, Affect Arrest Incident #3: Firearm Pointed X 1, Empty Hand X1 Guelph Police officers responded to a report of a theft in progress at a large retail store. Upon arrival of officers, one of the suspects was located walking in the parking lot. Officers approached the female but she ran and jumped into the back of a running vehicle, yelling at the driver to go,go,go. An officer approached the driver s window and another officer was at the rear of the vehicle. Fearing that the driver was going to reverse into his partner, the officer drew and pointed his firearm at the driver. The driver immediately complied with the officer s commands and the passenger was removed from the vehicle using empty hand techniques and arrested. Reason: Protect Self, Other Officer, Affect Arrest Incident #4: Firearm pointed X 4 Guelph Police tactical officers assisted HEAT in executing a high risk Criminal Code Search warrant. Information was received that there may be up to five occupants in the residence, all known to have previous violence and weapons offences. Upon the execution of the warrant, four pistols were pointed, and five persons were taken into custody without incident. Reason: Protect Self, Protect Others, Affect Arrest Page 3 of 12

73 Incident #5: Firearm Discharged X1 Guelph Police officers responded to a report of a deer being struck by a motor vehicle. The deer suffered severe injuries and an officer used a patrol rifle to dispatch the deer. Reason: Humane Act Incident #6: CEW (DFP X1) A Guelph Police officer on routine patrol observed a disturbance in front of a licenced premise. As the officer pulled up to the disturbance he observed a male unconscious on the ground being punched by another male. The officer exited the cruiser and ordered the male to get on the ground. The male did not comply with the officer s directions so the officer drew his CEW in a demonstrated force presence and again ordered the male to the ground. The male immediately complied and was taken into custody. The victim suffered serious injuries and was transported to hospital. Reason: Protect Self, Protect Others, Affect Arrest. Incident #7: Empty Hand X1, CEW (DFP X1) A Guelph Police officer responded to a report of a disturbance in the downtown core where a knife had been pulled on two females. While the officer was speaking to the two victims, the suspect rode up on a bicycle. The suspect was ordered to stop and was advised that he was under arrest for assault with a weapon. The suspect backed up his bicycle in an attempt to get away. A short struggle with the officer ensued. The officer used empty hand techniques in an attempt to apprehend the male, to no avail. The officer then drew his CEW in a demonstrated force presence and the suspect complied with the officer s directions and was taken into custody. Reason: Protect Self, Protect Others, Affect Arrest. Incident #8: CEW (DSM X3), Empty Hand X1 Guelph Police officers were dispatched to check on the wellbeing of a female subject. The female who was in a mental health crisis was located in a residence holding a large snake. She indicated that the snake was venomous and would bite if approached. The female was spoken to at length but would not put down the snake. Clearly in need of medical attention, the officers used empty hand techniques to attempt to apprehend the female. A struggle ensued and during the struggle the female began to bite the snake. The snake then began to wrap itself around her face. In an attempt to control the female and end the snake s suffering, an officer used a CEW in a drive stun mode three times on the females shoulder before she let go of the snake and complied with officers. The female was transported to hospital for a mental health assessment, and the snake was treated for puncture wounds. Reason: Protect Self, Affect Apprehension Incident #9: CEW (FDD X 3), Empty Hand X3, CEW (DSM X2) Two Guelph officers responded to a residence looking for a male, possibly armed with a knife, Page 4 of 12

74 who had run from the scene of a single vehicle hit and run collision. While approaching the residence, a male matching the description of the responsible driver, exited the front door very quickly carrying a large stick in both hands. The stick was over his shoulders like a baseball bat ready to swing. Officers advised that he was under arrest and advised him to drop the stick and get on the ground. The male was mumbling unintelligibly and would not comply with the officers directions. Both officers then drew their CEW s in a demonstrated force presence and continued to direct him. The male then turned towards one of the officers as if he was going to strike him. Both officers deployed their CEW s in a full dart deployment. The initial deployment appeared successful but when an officer approached to handcuff the male began to struggle. Two more officers arrived and attempted to assist in getting the male handcuffed. During the struggle the male was attempting to grab use of force options off the officer s duty belts. Empty hand techniques were being deployed by the three officers, to no avail. Fearing that he may still be armed with a knife, one officer then used a CEW in a drive stun mode on the male s calf. This had no effect on the male and the struggle continued. An officer then deployed a CEW in a full dart deployment in the subject s back, followed up with a 3 point contact to the calf. This also had no effect. After approximately five minutes of struggling the officers managed to pry his hands from under him and get him handcuffed. The male continued to struggle and kick at officers and paramedics. A CEW was deployed in a drive stun mode to the back of his knee to get him to stop kicking officers who were trying to get him into a cruiser. The male was transported to hospital for a medical and mental health assessment. Reason: Protect Self, Other Officers, Affect Arrest Incident #10: Firearm Discharged X1 A Guelph Police officer responded to a report of an injured deer. The deer had suffered severe injuries and an officer used a patrol rifle to dispatch the deer. Reason: Humane Act Incident #11: CEW (DFP X1) Guelph Police officers responded to a residential neighbourhood for a domestic dispute. Information was received that one of the parties involved may have access to a homemade CEW. Upon arrival the officers were met by an uncooperative female. A search of the residence was conducted and an officer came upon the male hiding under a bed. Unable to see the male s hands, and unsure if he was armed, the officer drew their CEW in a demonstrated force presence. The male immediately complied, and came out from under the bed. Investigation into the domestic disturbance then continued. Reason: Protect Officer Incident #12: Firearm Discharged X1 A Guelph Police officer came across a severely injured possum likely struck by a vehicle. The officer used his issued handgun to dispatch the possum. Reason: Humane Act Page 5 of 12

75 Incident #13: Firearm Drawn X1, Firearm pointed X 1 A Guelph Police officer responded to a report of a break and enter in progress at a residence. Upon arrival the officer located and apprehended a suspect who was observed leaving the residence. The officer then began a search of the residence for further suspects. The officer drew their handgun and kept it and their flashlight at the low ready while searching. While climbing the stairs to the second floor, a male quickly walked out of a doorway. The officer pointed their handgun and flashlight at the male. Instantly recognizing the male as the homeowner the officer put his handgun back down to the low ready and completed searching the residence for suspects. Reason: Protect Officer Incident #14: CEW (DFP X2) Two Guelph officers responded to a domestic dispute at a Guelph residence. Information was received that there was a male, a female and baby in the residence. Upon arrival officers could hear a male and female yelling and a baby crying. A female answered the door holding a baby. She displayed obvious signs of being assaulted. She told officers no one else was in the apartment. Believing the male was still in the apartment, they began to search. One officer drew his CEW during the search. A male was eventually located behind a locked door. The CEW was used in a demonstrated force presence while the male was taken into custody. While one officer stayed with the male, the other officer drew their CEW in a demonstrated force presence to finish searching the residence. The male was charged with numerous domestic related offences. Reason: Protect Officer, Other Officer, Affect arrest Incident #15: CEW (DFP X1) Guelph Police officers responded to a domestic dispute at a Guelph residence. Information was received that the female had been struck and choked, and that the responsible male was armed with a sword/cane. Upon arrival one officer drew a CEW in a demonstrated force presence while searching the residence for the male. The male was located hiding in a closet and was apprehended without incident. A cane was located in the closet, but no sword was located. The male was charged with numerous domestic related offences. Reason: Protect Officers, Affect arrest Incident #16: CEW (FDD X1) Guelph Police officers apprehended a male under the Mental Health Act and transported him to the hospital for a mental health assessment. Once at the hospital the male became very agitated and delusional. As he was being walked to a secure room he turned and tried to walk out of the hospital. Both officers tried to talk to the male but he continued to try to leave. He then began to clench his fists, swear at the officers, and took a fighting stance. While continuing to talk to the male, one officer tried to take him by the arm. The male pushed the officer into a set of doors. The other officer immediately deployed a CEW in a full dart deployment to the male s back. The deployment was a success and the male was handcuffed and returned to the secure room for assessment. Reason: Protect Officers, Affect Apprehension Page 6 of 12

76 Incident #17: CEW (DFP X1), Empty Hands X1 A Guelph Police officer responded to a suspicious person call in a residential neighbourhood. The report was of a male entering vehicles. A male matching the description was located by the officer. As the officer approached the male, he began to show aggressive threat cues. The officer drew his CEW in a demonstrated force presence. The male complied with directions so the officer reholstered the CEW and moved in to handcuff. The male then pushed the officer away and began to flee on foot. The officer gave chase and as he got close to the male, he turned around and punched the officer in the head. The officer took the male to the ground and used empty hand techniques to gain control of the male and to get him handcuffed. Reason: Protect Officer, Affect Arrest Incident #18: Handgun Drawn X1, CEW (DFP X 1), Empty Hand X 1 Guelph Police Drug Unit officers commenced a drug trafficking investigation into two males, both with numerous violence and weapons offences. The subjects of the investigation were observed in a vehicle with three other persons. They were surveilled into a high rise condominium parking lot by drug officers. The two males under investigation entered the condo and returned to the vehicle a short time later. Believing that the two males would be in possession of a controlled substance for the purpose of trafficking, drug officers utilized their covert vehicles to box in the subject s vehicle. Wearing highly visible police identification, the officers apprehended the five occupants of the vehicle. While doing so, two officers pointed their handguns, one officer had his handgun drawn and at the low ready, and one used empty hand techniques to take an occupant out of the vehicle. A quantity of cocaine, crystal meth, fentanyl, heroine and methylphenidate were located in the vehicle. Two of the occupants were armed with knives. Reason: Protect Officers, Affect Arrest Incident #19: Empty Hand X 1, CEW (DFP X1) A male prisoner who had given officers difficulties while in custody on a previous occasion was refusing to come out of his cell to be brought to court. Officers tried to talk the male into coming out of the cell on his own, to no avail. The male then took a combative stance and moved to the rear of the cell. Officers were able to grab him and remove him from the cell but he continued to fight with officers. An officer drew a CEW in a demonstrated force presence, which calmed the male enough for officers to get him under control. Reason: Protect Officers Incident #20: CEW (DFP X 1) A Guelph Police officer responded to a domestic disturbance in a residential neighbourhood. The officer arrived, and while awaiting backup, observed a physical altercation between two persons at the front of the residence. The officer exited the cruiser and gave verbal commands to stop, but the altercation continued. The officer crew their CEW in a demonstrated force presence and again ordered the aggressor to cease fighting. The subject complied and was handcuffed prior to backup arriving. Page 7 of 12

77 Reason: Protect Public, Protect Officer, Affect arrest Incident #21: CEW (DFP X 1), Firearm Pointed X1 Guelph Police officers responded to a motor vehicle collision in the city. Information was received that one of the drivers had become irate and was swearing at the occupants and kicking their car. While enroute the officers were made aware that the irate driver had removed a baseball bat from his trunk and was damaging the other vehicle. Upon arrival the irate driver was placing the baseball bat back in his trunk. The damage to the other vehicle was extensive. One officer pointed a patrol rifle at the subject, and another officer drew their CEW in a demonstrated force presence to take the male into custody. This was done without incident. Reason: Protect Public, Protect Officers, Affect arrest Incident #22: CEW (DFP X 1) Guelph Police officers attended to a residence in the city for a report of a suicidal male who had locked himself in a washroom with a knife. While enroute it was learned that the male was out of the washroom and the female caller had taken the knife away. Upon the first officer s arrival, a male could be heard screaming kill me, kill me The officer drew his CEW as he entered the home, to find a male in the kitchen with a knife in one hand and a phone in the other. He shouted at the officer to kill him. The officer pointed the CEW at the male and ordered him to drop the knife. The male complied with the officer and he was taken into custody without further incident. The male had apparently ingested cocaine prior to the incident, and was transported to the hospital for a medical and mental health assessment Reason: Protect Public, Protect Officers, Affect Apprehension Incident #23: Firearm Pointed X3, CEW (DFP X1) Guelph Police officers attended to a residence to check on the wellbeing of a male believed to be have mental health issues. The information received was that the male was armed with a knife to defend himself, and that he was having homicidal thoughts. Attempts had been made to contact the subject s roommates with negative results. Attempts to contact the male in the residence met with negative results. Fearing for the safety of the male and his roommates, the officers deployed a robot through an unlocked patio door. Officers then entered the home and were able to hear music coming from the basement. One officer spoke with the male at length, and was able to convince him to come up from the basement. While apprehending the male three firearms were pointed and a CEW was used in a demonstrated force presence. The male was taken to the hospital for a mental health assessment. No weapon was found. Reason: Protect Officers, Affect Apprehension Incident #24: Canine X1 (Out of Jurisdiction) A Guelph Police canine officer was requested by Waterloo Regional Police under the Shared Page 8 of 12

78 Resources Agreement, to assist with a canine track in their jurisdiction. The search was for a suspect wanted on numerous domestic related charges. Canine was deployed at the point the suspect was last seen, and a track commenced. The track was lengthy and the canine officer got separated from his backup officer. The canine officer was alone when he spotted the suspect. The officer got about 20 meters away and called out Police canine, don t run or I will send the dog. The suspect then turned and began to run at which time a second call out was done. The subject kept running at which time the canine was deployed for the apprehension. The canine bit the suspect on the right arm causing the suspect to fall to the ground. The canine was called off immediately and the suspect was taken into custody upon the arrival of the backup officer. The suspect did not require medical attention. Reason: Protect Officer, Protect Others, Affect Arrest Page 9 of 12

79 Appendix B Fourth Quarter Use of Force Statistics TYPE OF FORCE TRU Out of Jurisdiction 2015 Firearm Discharged Firearm Pointed Firearm Drawn CEW DFP * CEW DSM ** CEW FDD *** Aerosol Weapon Empty Hand Soft/Hard Impact Weapon Canine Tear Gas Total Levels of Force Total # of Incidents *CEW DFP **CEW DSM ***CEW FDD Demonstrated Force Presence Drive Stun Mode Full Dart Deployment Page 10 of 12

80 Appendix C Fourth Quarter Use of Force Comparison Tear Gas Canine Impact Weapons Empty Hand OC CEW FDD CEW DSM Oct 1 Dec 31, 2016 Oct 1 Dec 31, 2015 Oct 1 Dec 31, 2014 Oct 1 Dec 31, 2013 Oct 1 Dec 31, 2012 CEW DFP Firearm Drawn Firearm Pointed Firearm Discharged Page 11 of 12

81 Appendix C Third Quarter CEW Deployments CEW Deployments Oct Dec 2016 Full Deployment with Darts, 4 Drive Stun Mode, 5 Demonstrated Force Presence, 14 Fourth Quarter CEW Deployments Comparison FDD DSM DFP 2015 DSM DFP FDD 2014 DSM FDD DFP 2013 DSM FDD DFP 2012 FDD DSM DFP FDD DSM DFP Page 12 of 12

82 GUELPH POLICE SERVICES BOARD Pride Service Trust OFFICE OF THE CHIEF OF POLICE TO: Chair Don Drone and Members of the Guelph Police Services Board DATE: Thursday January 19th, 2017 SUBJECT: PROFESSIONAL STANDARDS FOURTH QUARTER REPORT 2016 AUTHORIZATION FOR OPEN SESSION: Pursuant to the Police Services Act, Subsection 35. (4) (a) and (b) PREPARED BY: Dave Pringle, Inspector, Executive Services APPROVED BY: Paul Martin, Deputy Chief RECOMMENDATION: Information only. SUMMARY: The following statistics encompass complaints and investigations that have been undertaken, during the period from October 1st to December 31st, REPORT FOURTH QUARTER: PUBLIC COMPLAINTS - O.I.P.R.D. UPDATE: In the fourth quarter of 2016 the Guelph Police Service (G.P.S.) received nine new public complaints through the Office of the Independent Police Review Director (O.I.P.R.D.). All nine complaints have been assigned to be investigated by the Professional Standards Branch (P.S.B.). The nine new complaints in the fourth quarter brings the total number of O.I.P.R.D. complaints to 31 in S.I.U. UPDATE: One Special Investigations Unit (S.I.U.) investigation was initiated in the fourth quarter of 2016, and the S.I.U. have invoked their mandate to investigate. In total for 2016 there were four S.I.U. investigations. INTERNAL UPDATE: There were no new internal investigations initiated in the fourth quarter of There was a total of ten internal investigations initiated and investigated during Page 1 of 2

83 OPEN REPORT FOURTH QUARTER REQUEST FOR REVIEW: There have been no requests to review incidents investigated by the Professional Standards Branch (P.S.B.) during the fourth quarter of CORPORATE BUSINESS PLAN: Champion our community and our members which will assist with community satisfaction with Guelph Policing services FINANCIAL IMPLICATIONS: At the present time, the costs are contained within the 2016 Guelph Police operating budget. ATTACHMENTS: Appendix A - Statistical comparison of the previous five years. Appendix A THIRD QUARTER-FIVE YEAR COMPARABLES Public Complaints Local Resolutions * Local Inquiries * Customer Service Resolution * Internal Investigations SIU Investigations *1 Local Resolution under the Office of the Independent Police Review Director (O.I.P.R.D.) legislation which commenced in October 2009, complaints which are not part of the public complaints system and where agreement is reached to resolve less serious complaints between the police service and the complainant. *2 Local Inquiry - under the Office of the Independent Police Review Director (O.I.P.R.D.) legislation which commenced in October 2009, where the complainant attends to police service for a local resolution matter but refuses to complete or sign the local resolution form. *3 Customer Service Resolution- under the Office of the Independent Police Review Director (O.I.P.R.D.) legislation CSR is a confidential process where the parties exchange perspectives to understand what happened, discuss their concerns and take an active part in resolving the issues. CSR is an option for less serious complaints. January 5th, 2017 Page 2 of 2

84 GUELPH POLICE SERVICES BOARD Pride Service Trust OFFICE OF THE CHIEF OF POLICE TO: Chair Donald Drone and Members of the Guelph Police Services Board DATE: Thursday, January 19, 2017 SUBJECT: MEMBER APPOINTMENTS PREPARED BY: Sergeant Dave Begin, Professional Development and Recruiting Unit Tracey Harris, Human Resource Services Manager APPROVED BY: Paul Martin, Deputy Chief RECOMMENDATION: THAT the Guelph Police Services Board review and approve member appointments as reported. SUMMARY: A proposal for staff appointments is presented to the Guelph Police Services Board for review and approval. REPORT: A board motion is required to appoint Matthew Ball, Johnpaul Hobbs, and Jenifer Nadalin as a full-time members of this Service. They have all accepted Cadet in Training positions and will be attending the Basic Constable Training Program at the Ontario Police College for twelve weeks commencing January 11, Matthew is a resident of Sutton and a graduate of Sir Sanford Fleming College. Matthew left his position with Toronto Police Service as a Special Constable/Booking Officer to join our Service. Johnpaul is a resident of Guelph who emigrated to Canada from Scotland in Johnpaul left his position with Lovett Signs to join our Service. Jenifer is a resident of Guelph and a graduate of Furman University in South Carolina. She left her career as a professional basketball player in Italy with to join our Service. MOVED THAT: Matthew Ball, Johnpaul Hobbs, and Jenifer Nadalin be appointed as a full-time members of this Service effective December 28, 2016 Page 1 of 2

85 A board motion is required to appoint University of Guelph students Avery Speller and Natasha Caldwell as temporary civilian members of this Service. Avery was the successful candidate for a paid co-op placement in the Information Systems Services Unit. Avery commenced his placement on January 3, Natasha was the successful candidate for a paid co-op placement in the Executive Services Division assisting the Public Information Officer. Natasha commenced her placement on January 5, MOVED THAT: Avery Speller and Natasha Caldwell be appointed as temporary civilian members of this Service effective January 3 and January 5, 2017 respectively. CORPORATE BUSINESS PLAN: Objective 8 (Research and implement optimal staffing practices for the Guelph Police Service) FINANCIAL IMPLICATIONS: The compensation and benefit costs for this position will be contained within the overall budget. ATTACHMENTS: Nil Page 2 of 2

86 OFFICE OF THE CHIEF OF POLICE To: From: Mr. Don Drone, Chair And Members of the Guelph Police Services Board Jeff DeRuyter Chief of Police Date: Thursday, January 19, 2017 Re: Upcoming Internal and External Community Events and Meetings The following represents internal and external community events and meetings for the months of January and February Jan 19 Police Services Board Meeting City Hall Jan 22 M.P. & M.P.P. Levee I.C.C. Jan 23 PRIDE Chief s Meeting South Simcoe Jan 23 HQ Steering Committee Meeting City Hall Jan 24 OACP Community Safety Crime Prevention Committee Mississauga Jan 25 Running and Reading Club event U of G Jan 26 Health Links Meeting Downtown Guelph Feb 3 Canadian Municipal Network on Crime Prevention Workshop Toronto Feb 7 Senior Leadership Meeting GPS Feb 9 GNSC Board Meeting F&CS Feb 13 HQ Steering Committee Meeting GPS Feb 14 Meeting with CAO City Hall Feb 15 BBBF Winter Warm-up Shelldale Feb 16 Police Services Board Meeting City Hall Should you be interested in more information regarding the above meetings and events, please do not hesitate to contact me. Yours truly, Jeff DeRuyter Chief of Police

87 Guelph Police Services Board Public Meeting January 19, 2017 Board Correspondence Report Correspondence Received December 9, 2016: Thank you from KidsAbility for donation to Superhero Fun Run Royal Bank November 3 December 2, 2016 Community Account Statement December 15, 2016: Staff Sergeant Paul Crowe Thank you December 21, 2016: Request from Big Brothers Big Sisters of Guelph Wellingto re: Community account support for Have a Heart for Kids Sake Gala Correspondence Issued December 6, 2016: Staff Sergeant Paul Crowe re: Major-General Lewis Mackenzie Leadership Award December 13, 2016: Community Account funding letter Kickz Soccer

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93 GUELPH POLICE SERVICES BOARD Pride Service Trust OFFICE OF THE CHIEF OF POLICE TO: Chair Don Drone and Members of the Guelph Police Services Board DATE: Thursday, January 19, 2017 SUBJECT: APPOINTMENT OF ACTING CHIEF AND ACTING DEPUTY CHIEF OF POLICE PREPARED BY: Jeff DeRuyter, Chief of Police APPROVED BY: Don Drone, Chair of the Board RECOMMENDATION: THAT the Guelph Police Services Board approve the recommended lists for 2017 as presented for the appointments of Acting Chief and Acting Deputy Chief of Police. SUMMARY: Pursuant to Police Services Board Policy, BD which provides direction related to the appointment of an Acting Chief of Police and Deputy Chief of Police as the needs of the Service arise. REPORT: In compliance with Article 1 of Board Policy, BD , the following is a recommended list of candidates who possess the knowledge, skills and abilities to act in the capacity of Acting Chief of Police and Acting Deputy Chief of Police if so required due to organizational exigencies. Acting Chief of Police Deputy Chief Paul Martin Acting Deputy Chief Neighbourhood Services Inspector Scott Green Inspector Garry Male Inspector Howard McGarr Inspector Pat Milligan Inspector Dave Pringle Page 1 of 2

94 CORPORATE BUSINESS PLAN: Support adequate and effective police services FINANCIAL IMPLICATIONS: Nil of 2 Page 2

95 GUELPH POLICE SERVICES BOARD Pride Service Trust FINANCIAL SERVICES TO: Chair Donald Drone and Members of the Guelph Police Services Board DATE: Thursday, January 19, SUBJECT: BUDGET SIGNING AUTHORITY PREPARED BY: APPROVED BY: Sarah Purton, Manager, Financial Services Paul Martin, Deputy Chief of Police RECOMMENDATION: For information SUMMARY: In accordance with the Board s Financial Policy BD , section 7.1, the Chief of Police is required to submit to the Board a copy of the signing authority for the Guelph Police Service budget when changes are made to the document. Furthermore the Board reporting schedule includes a Budget signing authority report in the month of January. REPORT: Please find the attached signing authorizations by program area for the year The signing authority list identifies the signing limit dollar amount by business unit or capital project for specific positions within the Guelph Police Service. This ensures appropriate segregation of duties between the requestor and the approver of expenditures and encourages fiscal accountability. This information has also been supplied to the City Finance department. This document was updated from last year to include: A change to the signing authority for the Administrative Services Assistant to include the Fleet unit. This was done to promote efficiencies related to the procurement process for small dollar purchase orders. Providing all Inspectors and Civilian Managers with signing authority for all training object codes within the Professional Development ( ) unit. Signing authority over this unit and object codes was previously limited to three individuals which did not allow for efficient processing of requests and payments given the current decentralization of staff. Allocation of training dollars within the Professional Development Unit will continue to be completed through a prioritization process. All changes are identified in red. CORPORATE BUSINESS PLAN: Objective 10: Ensure fiscal responsibility while supporting community safety and the needs of Page 1 of 2

96 our members. Strategy 1: Implement long-term planning practices to ensure effective and efficient operations and administration. FINANCIAL IMPLICATIONS AND/OR RISKS: A signing authorization list is one effective tool to assist in maintaining proper internal controls and ensure expenditures are within budget in an organization. ATTACHMENTS: Guelph Police Services Signing Authorities Page 2 of 2

97 Guelph Police Service Signing Authorities 1-Jan-17 Cost Centre Business Unit Authority Signing Limit All Cost Centres Chief of Police Up to and more note 2 than $1,500,000 All Cost Centres Deputy Chief of Police Up to and more note 2 than $1,500, , , Executive Assistant, Chief of Police $5, , , , Legal Counsel $25,000 All Cost Centres Inspector, Executive Services $50, , , Administrative Services Assistant $1, to , Inspector, Neighbourhood Services Patrol $25, , , , , Inspector, Neighbourhood Services Field Support $25, to , Administrative Assistant - Neighbourhood Services $1, , , , , Patrol, Neighbourhood Services Field Support Sergeant, Tactics and Rescue $5, , , to Sergeant, Traffic and School Safety $5,000 Inspector, Investigative Services $25,000 Staff Sergeant, Investigative Services $10, , Sergeant, Drugs $10,000 Sergeant, Intelligence $10, Staff Sergeant, Court Services $5, Manager, Information System Services $25, Manager, Data Services $25, , , , , Inspector, Administrative Support Services $25, , Sergeant, Professional Development and Recruiting $5, , , Manager, Human Resource Services $25, , , , Manager, Financial Services $25, , , Facilities Coordinator $25, Chair, Guelph Police Services Board $10, Executive Assistant, Guelph Police Services Board $5, School Safety Officer $ training object codes: , 3412 All Inspectors and Civilian Managers $25,000

98 Capital Project Business Unit Authority Signing Limit All Capital Projects Chief of Police Up to and more note 2 Deputy Chief of Police than $1,500,000 All Capital Projects Inspector, Executive Services Manager, Financial Services $50,000 $25,000 Headquarter Renovations (PS0033) Inspector, Administrative Support Services Deputy CAO, Infrastructure, Development and Enterprise Services, City of Guelph Project Manager, City of Guelph Construction Manager, City of Guelph $25,000 Up to and more than $100,000 $100,000 $50,000 Headquarter IT Manager, Information System Services $25,000 Equipment, Radio System, Telecom Equipment, E-Ticketing Project, Fibre to Superior Court Computer Hardware Inspector, Investigative Services Manager, Information System Services Administrative Services Assistant $25,000 $25,000 $1,500 Fleet Capital Projects Inspector, Administrative Support Services $25,000 Tactical Equipment Inspector, Neighbourhood Services Patrol Inspector, Neighbourhood Services Field Support Sergeant, Tactics and Rescue $25,000 $25,000 $5,000 Police Equipment All Inspectors and Civilian Managers $25,000 Notes: 1. For payroll and government remittances that impact the balance sheet accounts, the Financial Services Manager has unlimited signing authority (in the absence of the Financial Services Manager, the Chief or Deputy Chief or the designate will assume this responsibility). 2. The Board must approve purchases greater than $500,000 that have been budgeted but have not been assigned a specific capital project number with an exclusive description that clearly defines the scope of procurement or a specific operating budget business unit and object code. Chief of Police Date

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100 GUELPH POLICE SERVICES BOARD Pride Service Trust EXECUTIVE ASSISTANT TO THE GUELPH POLICE SERVICES BOARD TO: Chair Don Drone and Members of the Guelph Police Services Board DATE: January 19, 2016 SUBJECT: COMMUNITY ACCOUNT QUARTERLY REPORT (October 1 December 31, 2016) PREPARED BY: Cheryl Polonenko, Executive Assistant to the Guelph Police Services Board APPROVED BY: D. Drone, Chair RECOMMENDATION: For information only. COMMUNITY ACCOUNT October 1 December 31, 2016 COMMUNITY BANK ACCOUNT Cheque Date Item No. Debits Credits Balance September 1 Interest 0.17 $ 9, September 27 Police Auctions Canada $ 9, October 3 Interest 0.22 $ 9, October 18 Police Auctions Canada , $ 10, November 1 Interest 0.26 $ 10, November 18 Bracelet of Hope $ 10, November 18 KidsAbility Foundation 16 1, $ 9, Cheque 17 voided $ 9, November 18 Cops and Kids 2016 Christmas Campaign $ 8, November 28 Police Auctions Canada , $ 11, December 1 Interest 0.30 $ 11, December 10 Refund - restitution order $ 11, December 13 Kickz Soccer Program , $ 10, Page 1 of 2

101 SUMMARY: During the fourth quarter of 2016, the following were community account transactions: Receipts: Interest $ 0.95 Police Auctions/Unclaimed cash $4, Proceeds from a Restitution Order $13.42 Total Receipts: $4, Disbursements: Community and/or police groups $ 3, Total Disbursements: $3, Investments: The following are the Guelph Police Services Board current investments: Investment Date Principal Interest % Interest Amount Maturity Date Maturity Amount Feb. 12, , % per year Feb. 12, , Apr. 1, , % per year Apr. 1, , (GPA/SOA Thompson estate funds) May 16, , % per year 72.4 May 16, , In this quarter, receipts were higher than disbursements, resulting in the Community Account remaining in a very favourable position. Two investments will be maturing in the first half of 2017; one in February and one in May. Given that the current balance in the Community account is over $10,000, the Executive Assistant recommends: 1. That the investments maturing on February 12, 2017 in the amount of $1, and on May 16, 2017 in the amount of $7, be rolled over to new investments, the term of each to be determined by the Chair and the Executive Assistant, in consultation with the Royal Bank advisor. 2. That a further $4,000, or such amount as the Board deems appropriate, be invested from the remaining balance in the Community Account. ATTACHMENTS: Royal Bank Account Statements October 3 - November 3, 2016 November 3 December 2, 2016 Respectfully Submitted, Cheryl Polonenko Page 2 of 2

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104 GUELPH POLICE SERVICES BOARD Pride Service Trust EXECUTIVE ASSISTANT TO THE GUELPH POLICE SERVICES BOARD TO: Chair Don Drone and Members of the Guelph Police Services Board DATE: January 19, 2017 SUBJECT: COMMUNITY ACCOUNT 2016 AUDIT PREPARED BY: Cheryl Polonenko, Executive Assistant to the Guelph Police Services Board APPROVED BY: D. Drone, Chair RECOMMENDATION: For information only. REPORT: On December 11, 2014, the Guelph Police Services Board passed the following motion: THAT the Guelph Police Services Board appoint Weiler & Company to audit the Community Account for 2014, 2015, and 2016, subject to satisfactory service performance. Weiler & Company has agreed to perform the audit each year for $1, plus HST. The Executive Assistant is satisfied with their services and recommends that Weiler & Company continue to audit the Community account for 2016 pursuant to the Board s decision on December 11, ATTACHMENTS: None Respectfully Submitted, Cheryl Polonenko Page 1 of 1

105 GUELPH POLICE SERVICES BOARD Pride Service Trust TO: Chair Don Drone and Members of the Guelph Police Services Board DATE: January 19, 2017 SUBJECT: Board Member Mileage and Conference Expenses Report PREPARED BY: Cheryl Polonenko, Executive Assistant, Guelph Police Services Board APPROVED BY: Don Drone, Chair RECOMMENDATION: For Information. SUMMARY: Pursuant to the provisions of Board Policy BD , Board Member and Board Staff Reimbursement of Expenses, the following is a list of conference attendance by Board Members and the expenses incurred, as well as the mileage costs incurred in 2016: (CAPG Canadian Association of Police Governance, OAPSB Ontario Association of Police Boards). Board Member Conference/Expense Date Cost Judy Sorbara Mileage incurred as January December $ Chair of the Board (pursuant to guidelines in Board Policy) Len Griffiths Mileage incurred (pursuant to guidelines in Board Policy) January December $59.28 Don Drone OAPSB Annual Spring Conference Mileage incurred (pursuant to guidelines in Board Policy) OAPSB Annual Spring Conference CAPG Annual Conference OAPSB Fall Labour Conference May 11-14, 2016 $1, Toronto January December $ May 11-14, 2016 Toronto August 12-14, 2016 Ottawa October 20-21, 1016 Toronto Financial Implications: Expenses set out above are included in the Police Services Board Budget. Attachments: Nil. $ $1, $ Page 1 of 1

106 ing: Financial_Request_Form_2017 BBBSG Page 1 of 1 1/12/2017 ing: Financial_Request_Form_2017 BBBSG Rodney Cox Mon :23 AM DELETE REPLY REPLY ALL FORWARD mark as unread To: Cheryl Polonenko; You replied on :55 AM. 2 attachments Financial_R~. doc Cheryl I am sending you a financial request form on behalf of Big Brothers Big Sisters of Guelph. On Feb 4th, 2017 the BBBSG will host its 22nd annual Have a Heart for Kids Sake Gala at the Italian Canadian Club. The event is a great fundraiser for BBBSG as it attempts to support 640 local children in various programs. A table of 10 is $1200 or $125 each we would love to have representatives from the Guelph Police Services Board attend this event and support a great local charity I am currently a board member at large for BBBSG Thanks Det/Cst Rodney COX Youth Crime Prevention Unit Guelph Police Service (519) Ext: 7275 (519) cell Your message is ready to be sent with the following file or link attachments: Financial_Request_Form_2017 BBBSG Note: To protect against computer viruses, programs may prevent sending or receiving certain types of file attachments. Check your security settings to determine how attachments are handled.

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109 2017 OAPSB Membership 2017 OAPSB Membership 2017 Membership Dues Voting Members (Police Services Boards) Force Size Uniform 2017 Membership Dues HST Total 1-10 CAD CAD CAD CAD 1, CAD CAD 1, CAD 1, CAD CAD 1, CAD 2, CAD CAD 3, CAD 4, CAD CAD 4, CAD 4, CAD CAD 5, Over 300 CAD 5, CAD CAD 6, Cancel Registration Begin Registration Copyright 2009 Effective Registration Inc. All rights reserved. Terms and Conditions Privacy Policy 8:19:10 AM]

110 75 Queen Street, Box 375, Hensall, Ontario N0M 1X0 Telephone: (519) Fax: (519) Date: January 6, 2017 Invoice: Guelph Police Services Board P. O. Box Willow West Postal Outlet Guelph, Ontario N1H 8K1 Description: OAPSB Zone 5 Membership Fees. $ Cheques Payable To: Ontario Association of Police Services Boards Zone 5 75 Queen Street, Box 375 HENSALL, Ontario N0M 1X0