Hebron House Nursing Home Ltd Care Home Service
|
|
- Diana Shaw
- 5 years ago
- Views:
Transcription
1 Hebron House Nursing Home Ltd Care Home Service 27 Seabank Road Nairn IV12 4EU Telephone: Type of inspection: Unannounced Inspection completed on: 23 January 2017 Service provided by: Hebron House Care Home Service provider number: SP Care service number: CS
2 About the service The Care Inspectorate regulates care services in Scotland. Information about all care services is available on our website at This service was previously registered with the Care Commission and transferred its registration to the Care Inspectorate on 1 April The service is registered to provide care to 22 older people. Hebron House is located in a quiet residential area of Nairn, set in its own grounds and consists of the original two storey building with extensions. Both the home and grounds have been upgraded. The care home consists of 20 single rooms and one double room as well as several communal public rooms and lounges. Seventeen of the 21 bedrooms have ensuite toilet facilities, four of which have shower facilities. There is a passenger lift and stair access between the ground and first floor. The aims and objectives of the service were to strive to provide a good, individual, home life for all residents and that they are cared for with dignity and respect, whilst maintaining their individuality at all times. To promote the need to continue with hobbies, activities and interests and to involve residents and their relatives in the care provided. What people told us During this inspection we spoke with five people who lived there and spent time chatting socially with a group of people spending time in the lounge. They told us that the service was very good and that the staff cared and supported them in a manner which suited them. One person who hailed from the town of Nairn was very proud of the home and to be living there and felt that it was "exceptional". Another said it was the best that it could be, taking into consideration that it was a care home and there were others to look after too. The meals in the home were enjoyed by all and they told us that the quality was good and that there was enough to eat. People were enthusiastic about the new staff member who was helping them to develop the activities programme. They had taken part in various crafts and had been able to use these and have them displayed in the home. Only one questionnaire had been returned to us from the people who live at the home and this was positive in its content. We spoke with two relatives who were very complimentary about the staff and management. They knew who their key worker was, although one felt that this could be better promoted. Relatives felt that the healthcare needs of their loved ones was good and that they were kept informed of any changes. At the formal reviews they were made aware of care plans and said that they were asked for their opinions as to how things could be made better. It appeared that the service had not been able to gather interest in having relatives' meetings. However we were able to gain feedback that this was not necessarily the case. The service was to gain people's opinions and to look again to see whether or not this could be further developed. page 2 of 8
3 Eight questionnaires had been returned to us prior to the inspection. All of these agreed with the statements within. Individual comments included:- "Hebron House is a first class and a happy home. Cannot fault the care there" "It is genuinely a caring environment and my mother has gradually regained her strength, mobility and zest for life following a long period of ill health. My mother's particular situation of being fully alert and highly functioning cognitively is a sadly uncommon one - there are few companions to chat to. This is where the patience and kindness of staff is so important. Staff are aware and sympathetic. I feel Hebron has given back her quality of life - we are all so grateful" "This is a homely, friendly unit, small enough to allow staff to know each resident's needs and likes. I have found the building clean and very well maintained and the staff consistently kind, competent and caring. Relatives are encouraged to come and go as they wish and the residents are free to out with relatives as appropriate. Altogether a very good care home" "I am happy with the care given to my aunt. The manager is very helpful and kind" "I feel very fortunate to have my mother in Hebron House. The staff are excellent and highly motivated. The owner/manager leads by example setting high standards. All the staff seem very happy in their work and are very helpful. I have every confidence in the care that my mother receives and have never had any cause for concerns about the standard of care. The fabric of the building and internal decoration are well maintained and the garden is nicely looked after with lovely displays of flowers throughout the year" Self assessment The Care Inspectorate received a fully completed self-assessment document from the provider. We were satisfied with the way the provider completed this and with the relevant information included for each heading that we grade services under. The provider identified what it thought the service did well, some areas for development and any changes it had planned. The provider told us how the people who used the care service had taken part in the self assessment process. From this inspection we graded this service as: Quality of care and support Quality of environment Quality of staffing Quality of management and leadership not assessed not assessed What the service does well Hebron House provides good care and support. The service is well managed and benefits from a staff team who work hard to ensure that the quality of life and experiences for the people who live there are good. Relatives told us that staff were patient and kind. People now have opportunities to enjoy a range of activities in house and page 3 of 8
4 events that reflected their personal interests and choice. The newly appointed activity staff member was very committed to making a positive contribution to people's daily lives. Some of the relatives were very positive about this and were pleased that more structured activities were offered. Staff worked with other healthcare professionals to ensure that people's health needs were addressed. When we spoke with staff it was apparent that they had a very good understanding of individual needs and that any change in behaviour may warrant further assistance. Assessments of healthcare needs were carried out and reviewed regularly and these were used to develop the care plans. All people who used the service had care plans in place and some of these showed that the care was based on their preferences, needs and wishes. They covered a range of healthcare needs. People told us that staff were very good and that they were very supportive with their healthcare needs. Relatives said that they knew who their key worker was and that they had been involved with the development of the care plans. They had also taken part in formal reviews where they were able to discuss any topic in relation to their relatives. The overall management and administration of medications was carried out by qualified nursing staff. We saw that GP's were involved with reviews of medication needs. The dining room had been recently decorated and was a pleasant place to sit and eat meals. All of the people we spoke with were very complimentary about the quality of the meals that were provided. We could see that staff supported those who needed help in an appropriate manner and a pleasant social atmosphere was promoted. The service held meetings with people who lived and worked in the home and carried out checks and audits on various aspects of the service. What the service could do better In order that the service was able to meet individual healthcare needs effectively and in line with people's preferences and choice, they were to ensure that the care plans reflected this. Once these had been developed they were to carry out an effective and outcome based review and amend and update these care plans as needed. See recommendation 1. In order to protect the safety of people the service was to ensure that the overall management of medications was reviewed. This was to be carried out in conjunction with the use of our best practice "Guidance about medication personal plans, reviews, monitoring and record keeping in residential services", which can be found on our website Staff were to be made aware of this guidance so that staff practice improved. See recommendation 2. We shared the Kings Fund tool "Is your care home dementia friendly?"with the service as a way of developing and improving the environment for the people that lived there. We spoke about improving some of the lighting and to assess how people were safely able to get from the dining room to the lounges without the support of staff. The quality assurance policy had been reviewed but this had not resulted in any positive changes. We discussed the use of proven quality assurance tools, which would then enable them to look at all areas of service provision; such as care and support, the environment, staffing and management and leadership. This was so that they could then identify, plan for and assess improvements based on best practice, with regard to living in a care home for older people. See recommendation 3. page 4 of 8
5 As part of the quality assurance work the service was to look at the overall management and outcomes from staff meetings. The service was to be vigilant about how minute taking was managed, so that the information was clear for all staff as to what needed to change to improve. The service was to ensure that the staff who worked in the care home had the opportunity to discuss their ideas and suggestions about how to make positive changes. The service was also to develop action plans following meetings, so that there was clear direction as to what was going to change and who was responsible. By developing these methods the service would be able to monitor improvements, promote best practice and good standards on behalf of the people who lived there. Requirements Number of requirements: 0 Recommendations Number of recommendations: 3 1. The provider should ensure that care plans are further developed. These should contain personal and unique information, which influences how they support people in their day to day life and makes a positive difference. This should include reference to appropriate strategies to use when supporting people in times of stress and distress. Care plans were then to be effectively reviewed, evaluated and updated, to ensure that the information is a current reflection of people's needs. National Care Standards Care Homes for Older People Standard 6: Support arrangements. 2. The provider should ensure they make proper provision for the administration, dispensing, recording and storage of medication. National Care Standards Care Homes for Older People Standard 5: Management and staffing arrangements Standard 6: Support arrangements Standard 15: Keeping well - medication 3. The provider should ensure they look toward developing and using systems and processes by which they could assure themselves that they were assessing, reviewing and improving the overall provision of the service. Thereby, ensuring that there were continued, positive outcomes for the residents and relatives. National Care Standards Care Homes for Older People Standard 5: Management and staffing arrangements. Complaints There have been no complaints upheld since the last inspection. Details of any older upheld complaints are published at page 5 of 8
6 Inspection and grading history Date Type Gradings 12 Feb 2016 Unannounced Care and support Management and leadership 30 Mar 2015 Unannounced Care and support 3 - Adequate 3 - Adequate Management and leadership 14 Mar 2014 Unannounced Care and support Management and leadership 6 Mar 2013 Unannounced Care and support Management and leadership 6 Mar 2013 Unannounced Care and support Management and leadership 27 Jan 2012 Unannounced Care and support 5 - Very good 5 - Very good Management and leadership 1 Aug 2011 Unannounced Care and support 5 - Very good Management and leadership 5 - Very good 26 Oct 2010 Unannounced Care and support 5 - Very good page 6 of 8
7 Date Type Gradings Management and leadership 4 Jun 2010 Announced Care and support 5 - Very good Management and leadership 29 Jan 2010 Unannounced Care and support 3 - Adequate Management and leadership 3 - Adequate 28 Jul 2009 Announced Care and support 3 - Adequate Management and leadership 3 - Adequate page 7 of 8
8 To find out more This inspection report is published by the Care Inspectorate. You can download this report and others from our website. Care services in Scotland cannot operate unless they are registered with the Care Inspectorate. We inspect, award grades and help services to improve. We also investigate complaints about care services and can take action when things aren't good enough. Please get in touch with us if you would like more information or have any concerns about a care service. You can also read more about our work online at Contact us Care Inspectorate Compass House 11 Riverside Drive Dundee DD1 4NY enquiries@careinspectorate.com Find us on Facebook Other languages and formats This report is available in other languages and formats on request. Tha am foillseachadh seo ri fhaighinn ann an cruthannan is cànain eile ma nithear iarrtas. page 8 of 8
Alma McFadyen Care Home Service
Alma McFadyen Care Home Service Mill Street Dalbeattie DG5 4HE Telephone: 01556 610539 Type of inspection: Unannounced Inspection completed on: 23 May 2017 Service provided by: St Philips Care Limited
More informationTelford Centre (Care Home) Care Home Service
Telford Centre (Care Home) Care Home Service Abertarff Place Fort Augustus PH32 4DR Telephone: 01320 366511 Type of inspection: Unannounced Inspection completed on: 26 May 2017 Service provided by: NHS
More informationHilton Lodge Nursing Home Care Home Service
Hilton Lodge Nursing Home Care Home Service 60-62 Court Street Haddington EH41 3AF Telephone: 01620 822291 Type of inspection: Unannounced Inspection completed on: 14 December 2017 Service provided by:
More informationCameron House (Care Home) Care Home Service
Cameron House (Care Home) Care Home Service Culduthel Road Inverness IV2 4YG Telephone: 01463 243241 Type of inspection: Unannounced Inspection completed on: 19 December 2016 Service provided by: Church
More informationNewcarron Court Nursing Home Care Home Service
Newcarron Court Nursing Home Care Home Service Ronades Road Newcarron Village Falkirk FK2 7TB Telephone: 01324 610334 Type of inspection: Unannounced Inspection completed on: 9 August 2017 Service provided
More informationBuchanan Lodge Care Home Service
Buchanan Lodge Care Home Service 1 Grampian Way Bearsden Glasgow G61 4SP Telephone: 0141 931 5050 Type of inspection: Unannounced Inspection completed on: 6 June 2017 Service provided by: Tamhealth Limited,
More informationHector House (Glasgow) Ltd Care Home Service
Hector House (Glasgow) Ltd Care Home Service 2 Hector Road Shawlands Glasgow G41 3RL Telephone: 0141 632 5767 Type of inspection: Unannounced Inspection completed on: 8 August 2017 Service provided by:
More informationAshdene Court Care Home Service
Ashdene Court Care Home Service Ferntower Road Crieff PH7 3AL Telephone: 01764 652174 Type of inspection: Unannounced Inspection completed on: 23 February 2018 Service provided by: Ashdene Management Services
More informationAvondale Nursing Home Care Home Service
Avondale Nursing Home Care Home Service Cornelia Street Motherwell ML1 3RY Telephone: 01698 252357 Type of inspection: Unannounced Inspection completed on: 16 May 2017 Service provided by: Parkcare Homes
More informationOran Street Day Centre Support Service
Oran Street Day Centre Support Service 45 Oran Street Maryhill Glasgow G20 8LY Telephone: 0141 946 5659 Type of inspection: Unannounced Inspection completed on: 21 December 2017 Service provided by: Glasgow
More informationCraig En Goyne Care Home Service
Craig En Goyne Care Home Service Tak Ma Doon Road Kilsyth Glasgow G65 0RS Telephone: 01236 822139 Type of inspection: Unannounced Inspection completed on: 30 November 2017 Service provided by: Craig En
More informationSt. Johns Care Home Service
St. Johns Care Home Service 11 High Cross Avenue Melrose TD6 9SQ Telephone: 01896 822168 Type of inspection: Unannounced Inspection completed on: 8 February 2018 Service provided by: Mansfield Care Limited
More informationElite Care (Scotland) Ltd Housing Support Service
Elite Care (Scotland) Ltd Housing Support Service 12 St Catherine Street Cupar KY15 4HH Telephone: 01334 472834 Type of inspection: Announced (short notice) Inspection completed on: 24 November 2016 Service
More informationIsobel Fraser Care Home Service
Isobel Fraser Care Home Service 4A Mayfield Road Inverness IV2 4AE Telephone: 01463 250178 Type of inspection: Unannounced Inspection completed on: 5 May 2017 Service provided by: Isobel Fraser Residential
More informationAuchinlea Care Home Care Home Service
Auchinlea Care Home Care Home Service 10-12 Scott Street Largs KA30 9NU Telephone: 01475 673500 Type of inspection: Unannounced Inspection completed on: 20 September 2017 Service provided by: Bertinaley
More informationNorthgate House Care Home Service
Northgate House Care Home Service Northgate Quadrant Balornock Glasgow G21 3RB Telephone: 0141 558 3222 Type of inspection: Unannounced Inspection completed on: 12 January 2018 Service provided by: HC-One
More informationElite Care (Scotland) Ltd Nurse Agency
Elite Care (Scotland) Ltd Nurse Agency 7 St Catherine Street Cupar KY15 4LS Telephone: 01334 472834 Type of inspection: Announced (short notice) Completed on: 12 July 2018 Service provided by: Elite Care
More informationThreshold Support Services - Residential Care Home Service
Threshold Support Services - Residential Care Home Service New Cross Centre Lamb Street Hamilton ML3 6AH Telephone: 01698 423335 Type of inspection: Announced (short notice) Inspection completed on: 23
More informationCheshire House (Care Home) Care Home Service
Cheshire House (Care Home) Care Home Service Ness Walk Inverness IV3 5NE Telephone: 01463 713377 Type of inspection: Unannounced Inspection completed on: 16 August 2016 Service provided by: Leonard Cheshire
More informationGrampian Autistic Society - Support Service Support Service
Grampian Autistic Society - Support Service Support Service 33/35 Carnie Drive Aberdeen AB25 3AN Telephone: 01224 277900 Type of inspection: Unannounced Inspection completed on: 18 August 2017 Service
More informationPlaces for People Scotland Care & Support Ltd East Craigs Learning Disabilities Service - Housing Support Housing Support Service
Places for People Scotland Care & Support Ltd East Craigs Learning Disabilities Service - Housing Support Housing Support Service 51 Craigmount Brae Edinburgh EH12 8XD Telephone: 0131 339 1637 Type of
More informationGreenhills Care Home Care Home Service
Greenhills Care Home Care Home Service Broughton Road Biggar ML12 6HA Telephone: 01899 229111 Type of inspection: Unannounced Inspection completed on: 10 April 2018 Service provided by: Thistle Healthcare
More informationEnable Scotland (Leading the Way)
Enable Scotland (Leading the Way) - Rowan Street Care Home Service 130 Rowan Street Blackburn Bathgate EH47 7EA Telephone: 01506 633 952 Type of inspection: Announced (short notice) Inspection completed
More informationErskine Edinburgh Home Care Home Service
Erskine Edinburgh Home Care Home Service 468 Gilmerton Road Edinburgh EH17 7SA Telephone: 0131 672 2558 Type of inspection: Unannounced Inspection completed on: 5 December 2016 Service provided by: Erskine
More informationAntonine House Care Home Service
Antonine House Care Home Service 16 Roman Road Bearsden Glasgow G61 2SL Telephone: 01463 795050 Type of inspection: Unannounced Completed on: 9 July 2018 Service provided by: Antonine Care Limited Service
More informationGlasgow Supported Living Project Housing Support Service
Glasgow Supported Living Project Housing Support Service 1 Coxton Gardens 71 Coxton Place Garthamlock Glasgow G33 5AT Telephone: 0141 774 8689 Type of inspection: Unannounced Inspection completed on: 16
More informationAnam Cara Care Home Service
Anam Cara Care Home Service Dementia Resource Centre Stoneyholm Road Kilbirnie KA25 7JE Telephone: 01505 684371 Type of inspection: Unannounced Inspection completed on: 16 October 2017 Service provided
More informationNordalea (Care Home) Care Home Service
Nordalea (Care Home) Care Home Service Nordalea Care Centre Baltasound Unst Shetland ZE2 9DX Telephone: 01595 745870 Type of inspection: Unannounced Inspection completed on: 3 October 2017 Service provided
More informationRoneil Childrens Home Care Home Service
Roneil Childrens Home Care Home Service 8 Stanely Road Paisley PA2 6HA Telephone: 0141 887 7981 Type of inspection: Unannounced Inspection completed on: 18 October 2017 Service provided by: Renfrewshire
More informationFour Hills Care Home Care Home Service
Four Hills Care Home Care Home Service 8 Hazlitt Street Ruchill Glasgow G20 9NU Telephone: 0141 336 8050 Type of inspection: Unannounced Inspection completed on: 20 May 2017 Service provided by: Barchester
More informationSt. Raphael's Care Home Care Home Service
St. Raphael's Care Home Care Home Service 6 South Oswald Road Edinburgh EH9 2HG Telephone: 0131 667 3601 Type of inspection: Unannounced Inspection completed on: 18 October 2016 Service provided by: Viewpoint
More informationThe Richmond Fellowship Scotland - Moray Housing Support Service
The Richmond Fellowship Scotland - Moray Housing Support Service 95 Inchbroom Avenue Lossiemouth Lossiemouth IV31 6HL Telephone: 01343 810601 Type of inspection: Unannounced Inspection completed on: 2
More informationOxton House Residential Home For Older People Care Home Service
Oxton House Residential Home For Older People Care Home Service 14-18 Marywood Square Strathbungo Glasgow G41 2BJ Telephone: 0141 423 0285 Type of inspection: Unannounced Inspection completed on: 9 March
More informationWallace Court Care Home Service
Wallace Court Care Home Service 191-193 Main Road Elderslie Johnstone PA5 9ES Telephone: 01505 331804/ 323158. Type of inspection: Unannounced Inspection completed on: 8 September 2016 Service provided
More informationSunderland House School Care Accommodation Service
Sunderland House School Care Accommodation Service 75 Argyll Road Dunoon PA23 8EE Telephone: 01369 703601 Type of inspection: Unannounced Inspection completed on: 1 November 2017 Service provided by: Spark
More informationAuchtermairnie Care Home Care Home Service
Auchtermairnie Care Home Care Home Service Star Road By Kennoway Leven KY8 5SF Telephone: 01333 352560 Type of inspection: Unannounced Inspection completed on: 16 August 2017 Service provided by: Fairfield
More informationPersonalisation and Self Directed Support - Mental Health Housing Support Service
Personalisation and Self Directed Support - Mental Health Housing Support Service 3 Quarrywood Avenue Barmulloch Glasgow G21 3BA Telephone: 0141 274 8064 Type of inspection: Unannounced Inspection completed
More informationSt. Raphael's Care Home Care Home Service
St. Raphael's Care Home Care Home Service 6 South Oswald Road Edinburgh EH9 2HG Telephone: 0131 667 3601 Type of inspection: Unannounced Inspection completed on: 15 November 2017 Service provided by: Viewpoint
More informationBon Accord Care - Fergus House Care Home Service
Bon Accord Care - Fergus House Care Home Service Fergus Place Dyce Aberdeen AB21 7DE Telephone: 01224 724147 Type of inspection: Unannounced Inspection completed on: 12 July 2017 Service provided by: Bon
More informationSkye View Care Centre Care Home Service
Skye View Care Centre Care Home Service 1 Arran Drive Airdrie ML6 6NJ Telephone: 01236 762 242 Type of inspection: Unannounced Inspection completed on: 11 May 2017 Service provided by: Skye Care Limited
More informationGlenlivet Gardens Care Home Care Home Service
Glenlivet Gardens Care Home Care Home Service Glenlivet Place Darnley Glasgow G53 7LA Telephone: 0141 638 5632 Type of inspection: Unannounced Inspection completed on: 1 September 2017 Service provided
More informationPerth & Kinross Council - Adults with Learning Disabilities Housing Support Service
Perth & Kinross Council - Adults with Learning Disabilities Housing Support Service 41d St Catherines Road Perth PH1 5SJ Telephone: 01738 628099 Type of inspection: Unannounced Inspection completed on:
More informationAdamwood Nursing Home Care Home Service
Adamwood Nursing Home Care Home Service 47c Ravensheugh Road Musselburgh EH21 7PY Telephone: 0131 665 8032 Type of inspection: Unannounced Inspection completed on: 1 February 2017 Service provided by:
More informationCastle Lodge Nursing Home Care Home Service
Castle Lodge Nursing Home Care Home Service Kirkburn Inverbervie Montrose DD10 0RS Telephone: 01561 361206 Type of inspection: Unannounced Completed on: 18 June 2018 Service provided by: Thomas Dailey
More informationSt. Francis Nursing Home Care Home Service
St. Francis Nursing Home Care Home Service 54 Merryland Street Glasgow G51 2QD Telephone: 0141 445 1118 Type of inspection: Unannounced Inspection completed on: 31 August 2017 Service provided by: Franciscan
More informationWheatlands Care Home Service
Wheatlands Care Home Service Wheatlands House Lee Brae Galashiels TD1 1QR Telephone: 01896 750207 Type of inspection: Unannounced Inspection completed on: 10 October 2017 Service provided by: Scottish
More informationJenny Gray Home Care Home Service
Jenny Gray Home Care Home Service Melville Street Lochgelly KY5 9JD Telephone: 01592 583325 Type of inspection: Unannounced Inspection completed on: 8 June 2017 Service provided by: Fife Council Service
More informationThreshold Support Services - Residential Care Home Service
Threshold Support Services - Residential Care Home Service New Cross Centre Lamb Street Hamilton ML3 6AH Telephone: 01698 423335 Type of inspection: Unannounced Inspection completed on: 30 November 2017
More informationThe Bungalow Day Care Centre Support Service
The Bungalow Day Care Centre Support Service Dundonald House Old Loans Road Dundonald Kilmarnock KA2 9DB Telephone: 01563 851430 Type of inspection: Unannounced Inspection completed on: 23 August 2016
More informationAch-an-Eas (Care Home) Care Home Service
Ach-an-Eas (Care Home) Care Home Service 21 Island Bank Road Inverness IV3 5NX Telephone: 01463 710890 Type of inspection: Unannounced Inspection completed on: 20 September 2017 Service provided by: NHS
More informationAlzheimer Scotland - Action on Dementia - Renfrewshire Services Support Service
Alzheimer Scotland - Action on Dementia - Renfrewshire Services Support Service 32 Riccartsbar Avenue Paisley PA2 6BG Telephone: 0141 887 1289 & 0141 410 5327 Type of inspection: Unannounced Inspection
More informationUrray House Care Home Service
Urray House Care Home Service Tarradale Gardens Muir of Ord IV6 7SJ Telephone: 01463 870516 Type of inspection: Unannounced Inspection completed on: 13 October 2016 Service provided by: Parklands Highland
More informationStruan Lodge Nursing Home Care Home Service
Struan Lodge Nursing Home Care Home Service 54 Balgreen Avenue Edinburgh EH12 5SU Telephone: 0131 337 7477 Type of inspection: Unannounced Inspection completed on: 7 February 2018 Service provided by:
More informationCare Visions Waterstone Cottage Care Home Service
Care Visions Waterstone Cottage Care Home Service Ecclesmachan Broxburn EH52 6NE Telephone: 01506 830819 Type of inspection: Unannounced Inspection completed on: 9 June 2017 Service provided by: Care Visions
More informationCastle View Nursing Home Care Home Service
Castle View Nursing Home Care Home Service 200 Castlegreen Street Dumbarton G82 1JU Telephone: 01389 764 700 Type of inspection: Unannounced Inspection completed on: 14 November 2017 Service provided by:
More informationScottish Nursing Guild Nurse Agency
Scottish Nursing Guild Nurse Agency 160 Dundee Street Edinburgh EH11 1DQ Telephone: 0131 229 9988 Type of inspection: Announced (short notice) Inspection completed on: 14 June 2017 Service provided by:
More informationEdenholme Care Home Service
Edenholme Care Home Service Edenholme Crescent Stonehaven AB39 2FT Telephone: 01569 762325 Type of inspection: Unannounced Inspection completed on: 24 August 2017 Service provided by: Aberdeenshire Council
More informationThe Oasis. Support Service
The Oasis. Support Service Church Road Pitlochry PH16 5EB Telephone: 01796 472160 Type of inspection: Unannounced Inspection completed on: 21 November 2017 Service provided by: Church of Scotland Trading
More informationCrossroads Caring Scotland - Aberdeenshire Support Service
Crossroads Caring Scotland - Aberdeenshire Support Service Saltoun Chambers 19 Seaforth Street Fraserburgh AB43 9BD Telephone: 01346 510280 Type of inspection: Unannounced Inspection completed on: 8 February
More informationDalawoodie House Nursing Home Care Home Service
Dalawoodie House Nursing Home Care Home Service Newbridge Dumfries DG2 0QY Telephone: 01387 720 905 Type of inspection: Unannounced Inspection completed on: 25 May 2017 Service provided by: Downing Care
More informationMull & Iona, Coll & Tiree and Colonsay Home Care Service/Housing Support Service Housing Support Service
Mull & Iona, Coll & Tiree and Colonsay Home Care /Housing Support Housing Support Willowview Community Care Centre Lower Soroba Oban PA34 4SB Telephone: 01631 567800 Tiree: 01879 220765 Central No. 01546
More informationStobhill Nursing Home Care Home Service
Stobhill Nursing Home Care Home Service 70 Stobhill Road Glasgow G21 3TX Telephone: 0141 558 8500 Type of inspection: Unannounced Inspection completed on: 23 March 2017 Service provided by: Tamaris (RAM)
More informationAdvanced Care Services Ltd Support Service
Advanced Care Services Ltd Support Service Ground Floor 118 North Main Street Carronshore Falkirk FK2 8HU Telephone: 01324 579627 Type of inspection: Unannounced Inspection completed on: 22 May 2017 Service
More informationInverurie Respite Care Home Service
Inverurie Respite Care Home Service St James's Court St James's Place Inverurie AB51 3TE Telephone: 01467 623486 Type of inspection: Unannounced Inspection completed on: 1 December 2017 Service provided
More informationAssist Homecare (Scotland) Ltd Support Service
Assist Homecare (Scotland) Ltd Support Service c/o APL Centre Stevenston Industrial Estate Stevenston KA20 3LR Telephone: 01294 537191 Type of inspection: Announced (short notice) Inspection completed
More informationRanfurly Care Home Care Home Service
Ranfurly Care Home Care Home Service 69 Quarrelton Road Johnstone PA5 8NH Telephone: 01505 328811 Type of inspection: Unannounced Inspection completed on: 20 December 2017 Service provided by: Silverline
More informationAlzheimer Scotland - Fife Service Support Service
Alzheimer Scotland - Fife Service Support Service 12 Whytescauseway Kirkcaldy KY1 1XF Telephone: 01592 204541 Type of inspection: Unannounced Inspection completed on: 6 September 2017 Service provided
More informationAction for Children - Stoneside Project Care Home Service
Action for Children - Stoneside Project Care Home Service 18 Stoneside Drive Glasgow G43 1JF Telephone: 0141 632 4052 Type of inspection: Unannounced Inspection completed on: 25 April 2017 Service provided
More informationSummerhill Home Care Home Service
Summerhill Home Care Home Service Summerhill Road Aberdeen AB15 6HU Telephone: 01224 319531 Type of inspection: Unannounced Completed on: 4 July 2018 Service provided by: The Trustees Of Summerhill Home
More informationTenancy Support Service Coatbridge Housing Support Service
Tenancy Support Service Coatbridge Housing Support Service 195 Main Street Coatbridge ML5 3BW Telephone: 01236 812 533 Type of inspection: Announced (short notice) Inspection completed on: 4 October 2017
More informationMeigle Country House Care Home Service
Meigle Country House Care Home Service Dundee Road Meigle Blairgowrie PH12 8SE Telephone: 01828 640859 Type of inspection: Unannounced Inspection completed on: 25 May 2017 Service provided by: Priority
More informationAlzheimer Scotland - Glasgow Service Support Service
Alzheimer Scotland - Glasgow Service Support Service 11 Bridgeton Cross Glasgow G40 1BN Telephone: 0141 429 6428 Type of inspection: Unannounced Inspection completed on: 16 December 2016 Service provided
More informationGrahamston House Care Home Service
Grahamston House Care Home Service Mandela Avenue Bainsford Falkirk FK2 7BD Telephone: 01324 501860 Type of inspection: Unannounced Inspection completed on: 12 April 2017 Service provided by: Falkirk Council
More informationAllied Healthcare (Fraserburgh) Housing Support Service
Allied Healthcare (Fraserburgh) Housing Support Service Business Centre South Harbour Road Fraserburgh AB43 9TN Telephone: 01346 510667 Type of inspection: Announced (short notice) Inspection completed
More informationChapel Level Nursing Home Care Home Service
Chapel Level Nursing Home Care Home Service 34 Broom Gardens Kirkcaldy KY2 6YZ Telephone: 01592 644 443 Type of inspection: Unannounced Inspection completed on: 16 March 2018 Service provided by: HC-One
More informationHRM Homecare Services Ltd - South West Branch (1) Housing Support Service
HRM Homecare Services Ltd - South West Branch (1) Housing Support Service Centrum Business Park Hagmill Road Coatbridge ML5 4TD Telephone: 01236 429 859 Type of inspection: Unannounced Inspection completed
More informationBrothers of Charity Services (Scotland) - Care Home Service Care Home Service
Brothers of Charity Services (Scotland) - Care Home Service Care Home Service Garden Villa Gattonside Melrose TD6 9NW Telephone: 01896 823616 Type of inspection: Unannounced Inspection completed on: 7
More informationLoretto Personalised and Self Directed Support Services (North Lanarkshire) Housing Support Service
Loretto Personalised and Self Directed Support Services (North Lanarkshire) Housing Support Service 14 McGregor Street Craigneuk Wishaw ML2 7SE Telephone: 0141 274 8081 Type of inspection: Unannounced
More informationDalawoodie House Nursing Home Care Home Service
Dalawoodie House Nursing Home Care Home Service Newbridge Dumfries DG2 0QY Telephone: 01387 720 905 Type of inspection: Unannounced Inspection completed on: 7 February 2018 Service provided by: Downing
More informationErcall Road Care Home Service
Ercall Road Care Home Service 2 & 2a Ercall Road Brightons Falkirk FK2 0RS Telephone: 01324 717994 Type of inspection: Unannounced Inspection completed on: 20 July 2016 Service provided by: Forth Valley
More informationTurning Point Scotland - Perth & Kinross Housing Support Service
Turning Point Scotland - Perth & Kinross Housing Support Service 3 Grosvenor House Shore Road Perth PH2 8BD Telephone: 01738 639950 Type of inspection: Unannounced Inspection completed on: 4 July 2017
More informationBeech Manor Care Home Care Home Service
Beech Manor Care Home Care Home Service Golf Course Road Rosemount Blairgowrie PH10 6LJ Telephone: 01250 877980 Type of inspection: Unannounced Inspection completed on: 20 January 2017 Service provided
More informationAnderida Adolescent Care Limited. Care Home Service. Care service number: CS Woodlands Kindeace Invergordon IV18 0LL
Anderida Adolescent Care Care Home Service 2 Woodlands Kindeace Invergordon IV18 0LL Telephone: 01862 842713 Type of inspection: Announced (short notice) Inspection completed on: 21 July 2017 Service provided
More informationDementia Support Service Support Service
Dementia Support Service Support Service Dementia Support Service 97 Glasgow Street Ardrossan KA22 8ER Telephone: 01294 602720 Type of inspection: Unannounced Inspection completed on: 24 October 2017 Service
More informationScottish Autism, Central Scotland Area Services - Supported Accommodation Care Home Service
Scottish Autism, Central Scotland Area Services - Supported Accommodation Care Home Service Hilton House Alloa Business Park Whins Road Alloa FK10 3RH Telephone: 01259 726628 Type of inspection: Announced
More informationMarie Curie Care at Home Scotland South Support Service
Marie Curie Care at Home Scotland South Support Service Marie Curie Hospice - Glasgow 133 Balornock Road Stobhill Hospital Grounds Springburn Glasgow G21 3US Telephone: 0141 531 1355 Type of inspection:
More informationTanglewood Care Home Service
Tanglewood Care Home Service Carlisle Road Abington Biggar ML12 6SD Telephone: 01864 502152 Type of inspection: Unannounced Inspection completed on: 7 April 2017 Service provided by: Partners In Care Ltd
More informationSilverburn Care Limited. Care Home Service. Service no: CS Netherplace Road Glasgow G53 5AG. Telephone:
Silverburn Care Home Care Home Service 3 Netherplace Road Glasgow G53 5AG Telephone: 0141 882 3323 Type of inspection: Unannounced Completed on: 17 July 2018 Service provided by: Silverburn Care Limited
More informationHomeless Hostels Housing Support Service
Homeless Hostels Housing Support Service The Moray Council Housing Needs Team 12-14 Greyfriars Street Elgin IV30 1LF Telephone: 01343 563388 Type of inspection: Announced (short notice) Inspection completed
More informationThe Duchess Nina Nursing Home Care Home Service
The Duchess Nina Nursing Home Care Home Service 13 Limekilnburn Road Quarter Hamilton ML3 7XA Telephone: 01698 427507 Type of inspection: Unannounced Inspection completed on: 25 January 2018 Service provided
More informationMarchglen Care Centre Care Home Service
Marchglen Care Centre Care Home Service 2 Gannel Hill View Fishcross Alloa FK10 3GN Telephone: 1259750703 Type of inspection: Unannounced Inspection completed on: 5 October 2016 Service provided by: Caring
More informationThomson Court Care Home Service
Thomson Court Care Home Service Townhead Rothesay Isle of Bute PA20 9JH Telephone: 01700 503166 Type of inspection: Unannounced Inspection completed on: 1 December 2017 Service provided by: Argyll and
More informationLifeways Community Care Ltd. Housing Support Service. Care service number: CS
Lifeways Community Care - Ayr Housing Support Service Suite 2i Munroe Business Park Bonnyton Industrial Estate Kilmarnock KA1 2NP Telephone: 01292 474748 Type of inspection: Unannounced Inspection completed
More informationDeeside Care Home Care Home Service
Deeside Care Home Care Home Service Cults Avenue Cults Aberdeen AB15 9RZ Telephone: 01224 869816 Type of inspection: Unannounced Inspection completed on: 21 April 2017 Service provided by: Deeside Care
More informationCreggan Bahn Court Care Home Service
Creggan Bahn Court Care Home Service 2 Seafield Road Ayr KA7 4AA Telephone: 01292 263723 Type of inspection: Unannounced Inspection completed on: 22 September 2016 Service provided by: Melaine Caldow trading
More informationPitlair House Nursing Home Care Home Service
Pitlair House Nursing Home Care Home Service Bow Of Fife Cupar KY15 5RF Telephone: 01337 831 159 Type of inspection: Unannounced Inspection completed on: 14 March 2017 Service provided by: Pitlair Limited
More informationH1 Healthcare Nurse Agency
H1 Healthcare Nurse Agency 205 Bath Street Glasgow G2 4HZ Telephone: 0141 212 7900 Type of inspection: Unannounced Inspection completed on: 31 October 2016 Service provided by: H1 Healthcare Solutions
More informationAnnfield House Care Home Service
Annfield House Care Home Service 58 Annfield Gardens Stirling FK8 2BJ Telephone: 01786 451122 Type of inspection: Unannounced Inspection completed on: 26 May 2017 Service provided by: HC-One Limited Service
More informationDavid Cargill House Care Home Service
David Cargill House Care Home Service 6/7 Great Western Terrace Glasgow G12 0UP Telephone: 0141 339 4733 Type of inspection: Unannounced Inspection completed on: 26 April 2017 Service provided by: David
More informationHenderson House. Care Home Service
Henderson House. Care Home Service 2 Links Road Dalgety Bay Dunfermline KY11 9GW Telephone: 01383 821234 Type of inspection: Unannounced Inspection completed on: 11 January 2018 Service provided by: Roseguard
More information