Pitlair House Nursing Home Care Home Service
|
|
- Bethany Warren
- 5 years ago
- Views:
Transcription
1 Pitlair House Nursing Home Care Home Service Bow Of Fife Cupar KY15 5RF Telephone: Type of inspection: Unannounced Inspection completed on: 14 March 2017 Service provided by: Pitlair Limited Service provider number: SP Care service number: CS
2 About the service Pitlair House Nursing Home is registered to provide 24-hour nursing care for a maximum of 40 older people and younger people with physical disabilities. The home is situated in the Bow of Fife and is privately owned and run by Pitlair Limited. The care home has extensive, well-maintained, attractive grounds, with pleasant seating areas, summer-house and during the summer, a marquee for events. Situated over two floors, the care home provides an ample number of public rooms, seating areas, activity room, conservatory and dining area. The accommodation consists of 28 single bedrooms and six double bedrooms, which are personalised to the residents' choice and preference. What people told us On the whole we received positive comments from both residents and relatives regarding the standard of care at Pitlair, with all people telling us they were either happy or very happy with Pitlair. When we received a negative comment we anonymised the information and followed this up with the service, in order to gain improvement. Comments included: "High standard of care. Pleasant, cheerful, helpful staff." "The care and support I have is very good indeed. My only adverse comment is the fact that for me the green vegetables are overcooked." "Friendly helpful staff, both to us and to our relative. Home is always clean and fresh. Home is well-appointed, including the grounds and garden, which help to make it a good experience for the residents and the family/ relatives." "Mum has improved so much from the hospital she was at, that it is obviously an environment which suits her, gives her comfort, feels safe in and is healing. I visit often and always feel happy with the experience whatever member of the staff I come into contact with. Pitlair doesn't have one key staff member, but around five per client, so that whatever day you visit, you can speak to someone who knows mum well. All staff seem approachable. So far, I am very happy with the environment and level of care and stimulation given to mum." "The following are relatively minor points but worth making. When I come in to visit, my relative's flowers are dead because there is no water in the vase. Could flowers be checked? I have noticed before, but don't know if it still happens, that staff hand out a biscuit with residents' tea/coffee. I don't think food should be handed by staff plus it takes away choice and is slightly degrading. I have asked many times that the sliding door to the toilet be closed so that my relative does not have to look into the toilet. It makes their living space feel completely different when it is closed." "As before only concern is communication between staff members from one shift to another and even though it is not the key member, all staff should be told about changes happening to clients." "I am confident that my (relative) is well cared for and happy in Pitlair. It means that a huge worry has been lifted from me. I find the quality of care at Pitlair to be of a very high standard especially as I do not live locally." "All the staff are fully trained to look after my (relative) and he enjoys the banter and teasing. If I have any problems, I can talk to the nurses and they sort it out quickly. He is well looked after and is very happy with all the staff." page 2 of 8
3 "I would feel happier if management listened to us. On the whole the nursing staff are very good. Our views aren't listened to, nor are they asked for." "Residents' meetings aren't helpful. We get told what is happening." "I'm very happy here. The staff are good. We get asked for our comments about the meals but our suggestions aren't taken up." Self assessment The Care Inspectorate received a fully completed self-assessment from the provider. The provider identified what it thought the service did well and it identified areas that could be improved and showed how the service intended to do this. From this inspection we graded this service as: Quality of care and support Quality of environment Quality of staffing Quality of management and leadership not assessed not assessed What the service does well The service had many strengths and in some areas provided very good care, which resulted in very good outcomes for people. However, there were some areas that required improvement and for this reason we reduced the grades to good for care and support and for staffing. On the whole the service had a motivated and dedicated staff team that worked together well in order to meet the needs of residents. We saw that residents were treated with respect and dignity and staff responded to their requests quickly and empathetically. This included offering reassurance and support to people when they were confused or unsure which helped to prevent distressed behaviours. For example, one resident was distressed at the presence of another resident and staff quickly and sensitively diffused the situation so both individuals were kept in good humour and free from harm. Another individual was confused and thought that they needed to contact their family urgently. Staff calmly and kindly reassured the person and then distracted them so that they were no longer distressed. This was excellent practice and left the person feeling calm, reassured and happy with the situation. The majority of residents told us the meals were very good with hot choices for lunch and dinner, as well as sandwiches for supper. The meals were varied, with alternative choices for those that did not like the hot options. From our observations we saw that meal times were an enjoyable experience for residents, with lots of conversation, attentive staff and most people finishing with empty plates. Residents chose where they ate their meal and this varied between the main dining room, the lounge, the sun-room and their bedrooms. The environment was spacious, clean, homely and well maintained. The residents told us they particularly loved the views and the gardens, which they accessed in better weather. page 3 of 8
4 Most people told us they were happy or very happy living at Pitlair for a mixture of reasons. The main reasons being the kind and attentive staff, regular entertainment, the food, the homely building and attractive gardens. What the service could do better We found that some care staff had not maintained their registration with the Scottish Social Services Council (SSSC) because they had not paid their fees, which is a requirement by law. Due to the number of staff involved it would have had a detrimental impact on residents if they were not allowed to work until their new registrations came through. Therefore, the service agreed to complete a full risk assessment to ensure the safe supervision of those staff in practice until their registrations are renewed. The management team is now aware that registrations can be cancelled if fees are not paid and has a list of all staff payment dates to ensure that this does not happen again. The service also agreed to educate staff on their responsibilities in relation to the role of the SSSC and their post registration training and learning. Although staff were keen and motivated we found that there were missed opportunities in relation to staff's training and supervision. For example, some staff had a limited understanding of adult support and protection. Other staff told us that they had not received supervision. The service needed to update their training plan. They also needed to ensure regular supervision so that they could measure staff's skills and abilities in order to identify any training needs or knowledge gaps. We shared information from a range of sources to help the service improve this, which included Social Services Knowledge Scotland (SSKS), the SSSC and the Continuous Learning Framework. See recommendation 1. We looked at the safe use of bedrails within the service. Although bedrails can help to control the risk of people falling out of bed, their use is not without risk. People can become entrapped in bedrails resulting in sometimes severe injury. We found that there was a risk of entrapment that had not been adequately controlled. We discussed this with the service and provided the most current advice regarding the safe use of bedrails which we strongly recommend the service uses to control the risk of entrapment. Health and Safety Executive's, Health and Safety in Care Homes (2nd Edition), 2014 guidance, Chapter 5 Safe use of bed rails. See requirement 1. Some residents felt the service did not ask for their views and if they gave their views the service did not act upon them. Albeit this was a small number of residents in comparison to the number who felt they were consulted. There was limited evidence of residents' views being included in their reviews or care plans. We discussed this with the management team who were disappointed with this feedback as they felt they did listen to people and where appropriate took action. The management team agreed to be mindful of this situation and to look at ways they could enhance resident participation. This will be followed up at the next inspection. Sometimes staffing numbers dropped below the minimum number of staff required for a morning shift. This was usually because of last-minute staff sickness which the management team was in the process of addressing. Therefore, we have asked the service to let us know when they drop below their minimum staffing schedule so that we can monitor the situation. page 4 of 8
5 Requirements Number of requirements: 1 1. The service provider must make proper provision for the health, welfare and safety of service users by ensuring that bedrails are used correctly and safely. In order to do this the provider must: a) review and effectively risk assess the use of all bedrails within the service b) train staff in the risks and safe use of bedrails c) ensure that the rails and any accessories are compatible with the bed, mattress and occupant, and d) regularly inspect the bed rails to ensure that they are secure, maintained and any gaps that could cause entrapment are eliminated. This is in order to comply with regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011, SSI 2011/210. Timescale: immediate action required and to be fully met by no later than 10 April Recommendations Number of recommendations: 1 1. The service should develop an effective yearly training and supervision plan for all its staff to ensure that they have the knowledge and skills necessary to do their job, including training in adult support and protection. National Care Standards Care Homes for Older People - Standard 5: Management and arrangements Complaints There have been no complaints upheld since the last inspection. Details of any older upheld complaints are published at Inspection and grading history Date Type Gradings 14 Aug 2015 Unannounced Care and support 5 - Very good 5 - Very good 5 - Very good Management and leadership 5 - Very good 7 Aug 2014 Unannounced Care and support page 5 of 8
6 Date Type Gradings Management and leadership 5 - Very good 13 Aug 2013 Unannounced Care and support Management and leadership 3 Oct 2012 Unannounced Care and support 5 - Very good 5 - Very good Management and leadership 5 Jan 2012 Unannounced Care and support 5 - Very good Management and leadership 5 - Very good 15 Jun 2011 Unannounced Care and support 5 - Very good Management and leadership 16 Nov 2010 Unannounced Care and support 3 - Adequate Management and leadership 3 - Adequate 24 Aug 2010 Announced Care and support 3 - Adequate Management and leadership 3 - Adequate 2 Feb 2010 Unannounced Care and support Management and leadership 3 - Adequate 12 Aug 2009 Announced Care and support page 6 of 8
7 Date Type Gradings Management and leadership 3 - Adequate 12 Feb 2009 Unannounced Care and support Management and leadership 3 Jul 2008 Announced Care and support Management and leadership page 7 of 8
8 To find out more This inspection report is published by the Care Inspectorate. You can download this report and others from our website. Care services in Scotland cannot operate unless they are registered with the Care Inspectorate. We inspect, award grades and help services to improve. We also investigate complaints about care services and can take action when things aren't good enough. Please get in touch with us if you would like more information or have any concerns about a care service. You can also read more about our work online at Contact us Care Inspectorate Compass House 11 Riverside Drive Dundee DD1 4NY enquiries@careinspectorate.com Find us on Facebook Other languages and formats This report is available in other languages and formats on request. Tha am foillseachadh seo ri fhaighinn ann an cruthannan is cànain eile ma nithear iarrtas. page 8 of 8
Craig En Goyne Care Home Service
Craig En Goyne Care Home Service Tak Ma Doon Road Kilsyth Glasgow G65 0RS Telephone: 01236 822139 Type of inspection: Unannounced Inspection completed on: 30 November 2017 Service provided by: Craig En
More informationCheshire House (Care Home) Care Home Service
Cheshire House (Care Home) Care Home Service Ness Walk Inverness IV3 5NE Telephone: 01463 713377 Type of inspection: Unannounced Inspection completed on: 16 August 2016 Service provided by: Leonard Cheshire
More informationSt. Johns Care Home Service
St. Johns Care Home Service 11 High Cross Avenue Melrose TD6 9SQ Telephone: 01896 822168 Type of inspection: Unannounced Inspection completed on: 8 February 2018 Service provided by: Mansfield Care Limited
More informationHilton Lodge Nursing Home Care Home Service
Hilton Lodge Nursing Home Care Home Service 60-62 Court Street Haddington EH41 3AF Telephone: 01620 822291 Type of inspection: Unannounced Inspection completed on: 14 December 2017 Service provided by:
More informationNewcarron Court Nursing Home Care Home Service
Newcarron Court Nursing Home Care Home Service Ronades Road Newcarron Village Falkirk FK2 7TB Telephone: 01324 610334 Type of inspection: Unannounced Inspection completed on: 9 August 2017 Service provided
More informationOran Street Day Centre Support Service
Oran Street Day Centre Support Service 45 Oran Street Maryhill Glasgow G20 8LY Telephone: 0141 946 5659 Type of inspection: Unannounced Inspection completed on: 21 December 2017 Service provided by: Glasgow
More informationElite Care (Scotland) Ltd Nurse Agency
Elite Care (Scotland) Ltd Nurse Agency 7 St Catherine Street Cupar KY15 4LS Telephone: 01334 472834 Type of inspection: Announced (short notice) Completed on: 12 July 2018 Service provided by: Elite Care
More informationAuchinlea Care Home Care Home Service
Auchinlea Care Home Care Home Service 10-12 Scott Street Largs KA30 9NU Telephone: 01475 673500 Type of inspection: Unannounced Inspection completed on: 20 September 2017 Service provided by: Bertinaley
More informationHebron House Nursing Home Ltd Care Home Service
Hebron House Nursing Home Ltd Care Home Service 27 Seabank Road Nairn IV12 4EU Telephone: 01667 452459 Type of inspection: Unannounced Inspection completed on: 23 January 2017 Service provided by: Hebron
More informationBuchanan Lodge Care Home Service
Buchanan Lodge Care Home Service 1 Grampian Way Bearsden Glasgow G61 4SP Telephone: 0141 931 5050 Type of inspection: Unannounced Inspection completed on: 6 June 2017 Service provided by: Tamhealth Limited,
More informationAntonine House Care Home Service
Antonine House Care Home Service 16 Roman Road Bearsden Glasgow G61 2SL Telephone: 01463 795050 Type of inspection: Unannounced Completed on: 9 July 2018 Service provided by: Antonine Care Limited Service
More informationACS Care at Home Ltd Support Service
ACS Care at Home Ltd Support Service Lister House 203/207 Lochleven Road Lochore Lochgelly KY5 8HU Telephone: 01592 862164 Type of inspection: Unannounced Inspection completed on: 21 April 2017 Service
More informationThomson Court Care Home Service
Thomson Court Care Home Service Townhead Rothesay Isle of Bute PA20 9JH Telephone: 01700 503166 Type of inspection: Unannounced Inspection completed on: 1 December 2017 Service provided by: Argyll and
More informationBeech Manor Care Home Care Home Service
Beech Manor Care Home Care Home Service Golf Course Road Rosemount Blairgowrie PH10 6LJ Telephone: 01250 877980 Type of inspection: Unannounced Inspection completed on: 20 January 2017 Service provided
More informationOxton House Residential Home For Older People Care Home Service
Oxton House Residential Home For Older People Care Home Service 14-18 Marywood Square Strathbungo Glasgow G41 2BJ Telephone: 0141 423 0285 Type of inspection: Unannounced Inspection completed on: 9 March
More informationTelford Centre (Care Home) Care Home Service
Telford Centre (Care Home) Care Home Service Abertarff Place Fort Augustus PH32 4DR Telephone: 01320 366511 Type of inspection: Unannounced Inspection completed on: 26 May 2017 Service provided by: NHS
More informationAlzheimer Scotland - Fife Service Support Service
Alzheimer Scotland - Fife Service Support Service 12 Whytescauseway Kirkcaldy KY1 1XF Telephone: 01592 204541 Type of inspection: Unannounced Inspection completed on: 6 September 2017 Service provided
More informationJenny Gray Home Care Home Service
Jenny Gray Home Care Home Service Melville Street Lochgelly KY5 9JD Telephone: 01592 583325 Type of inspection: Unannounced Inspection completed on: 8 June 2017 Service provided by: Fife Council Service
More informationAlma McFadyen Care Home Service
Alma McFadyen Care Home Service Mill Street Dalbeattie DG5 4HE Telephone: 01556 610539 Type of inspection: Unannounced Inspection completed on: 23 May 2017 Service provided by: St Philips Care Limited
More informationRanfurly Care Home Care Home Service
Ranfurly Care Home Care Home Service 69 Quarrelton Road Johnstone PA5 8NH Telephone: 01505 328811 Type of inspection: Unannounced Inspection completed on: 20 December 2017 Service provided by: Silverline
More informationAshdene Court Care Home Service
Ashdene Court Care Home Service Ferntower Road Crieff PH7 3AL Telephone: 01764 652174 Type of inspection: Unannounced Inspection completed on: 23 February 2018 Service provided by: Ashdene Management Services
More informationPerth & Kinross Council - Adults with Learning Disabilities Housing Support Service
Perth & Kinross Council - Adults with Learning Disabilities Housing Support Service 41d St Catherines Road Perth PH1 5SJ Telephone: 01738 628099 Type of inspection: Unannounced Inspection completed on:
More informationScottish Autism, Central Scotland Area Services - Supported Accommodation Care Home Service
Scottish Autism, Central Scotland Area Services - Supported Accommodation Care Home Service Hilton House Alloa Business Park Whins Road Alloa FK10 3RH Telephone: 01259 726628 Type of inspection: Announced
More informationStobhill Nursing Home Care Home Service
Stobhill Nursing Home Care Home Service 70 Stobhill Road Glasgow G21 3TX Telephone: 0141 558 8500 Type of inspection: Unannounced Inspection completed on: 23 March 2017 Service provided by: Tamaris (RAM)
More informationErcall Road Care Home Service
Ercall Road Care Home Service 2 & 2a Ercall Road Brightons Falkirk FK2 0RS Telephone: 01324 717994 Type of inspection: Unannounced Inspection completed on: 20 July 2016 Service provided by: Forth Valley
More informationEnable Scotland (Leading the Way)
Enable Scotland (Leading the Way) - Rowan Street Care Home Service 130 Rowan Street Blackburn Bathgate EH47 7EA Telephone: 01506 633 952 Type of inspection: Announced (short notice) Inspection completed
More informationGrampian Autistic Society - Support Service Support Service
Grampian Autistic Society - Support Service Support Service 33/35 Carnie Drive Aberdeen AB25 3AN Telephone: 01224 277900 Type of inspection: Unannounced Inspection completed on: 18 August 2017 Service
More informationAnnfield House Care Home Service
Annfield House Care Home Service 58 Annfield Gardens Stirling FK8 2BJ Telephone: 01786 451122 Type of inspection: Unannounced Inspection completed on: 26 May 2017 Service provided by: HC-One Limited Service
More informationNordalea (Care Home) Care Home Service
Nordalea (Care Home) Care Home Service Nordalea Care Centre Baltasound Unst Shetland ZE2 9DX Telephone: 01595 745870 Type of inspection: Unannounced Inspection completed on: 3 October 2017 Service provided
More informationAuchtermairnie Care Home Care Home Service
Auchtermairnie Care Home Care Home Service Star Road By Kennoway Leven KY8 5SF Telephone: 01333 352560 Type of inspection: Unannounced Inspection completed on: 16 August 2017 Service provided by: Fairfield
More informationRoneil Childrens Home Care Home Service
Roneil Childrens Home Care Home Service 8 Stanely Road Paisley PA2 6HA Telephone: 0141 887 7981 Type of inspection: Unannounced Inspection completed on: 18 October 2017 Service provided by: Renfrewshire
More informationSt. Raphael's Care Home Care Home Service
St. Raphael's Care Home Care Home Service 6 South Oswald Road Edinburgh EH9 2HG Telephone: 0131 667 3601 Type of inspection: Unannounced Inspection completed on: 18 October 2016 Service provided by: Viewpoint
More informationFour Hills Care Home Care Home Service
Four Hills Care Home Care Home Service 8 Hazlitt Street Ruchill Glasgow G20 9NU Telephone: 0141 336 8050 Type of inspection: Unannounced Inspection completed on: 20 May 2017 Service provided by: Barchester
More informationDavid Cargill House Care Home Service
David Cargill House Care Home Service 6/7 Great Western Terrace Glasgow G12 0UP Telephone: 0141 339 4733 Type of inspection: Unannounced Inspection completed on: 26 April 2017 Service provided by: David
More informationCastle Lodge Nursing Home Care Home Service
Castle Lodge Nursing Home Care Home Service Kirkburn Inverbervie Montrose DD10 0RS Telephone: 01561 361206 Type of inspection: Unannounced Completed on: 18 June 2018 Service provided by: Thomas Dailey
More informationHomeless Hostels Housing Support Service
Homeless Hostels Housing Support Service The Moray Council Housing Needs Team 12-14 Greyfriars Street Elgin IV30 1LF Telephone: 01343 563388 Type of inspection: Announced (short notice) Inspection completed
More informationGreenhills Care Home Care Home Service
Greenhills Care Home Care Home Service Broughton Road Biggar ML12 6HA Telephone: 01899 229111 Type of inspection: Unannounced Inspection completed on: 10 April 2018 Service provided by: Thistle Healthcare
More informationThe Richmond Fellowship Scotland - East Renfrewshire & South Lanarkshire 2 Housing Support Service
The Richmond Fellowship Scotland - East Renfrewshire & South Lanarkshire 2 Housing Support Service Ground Floor 9 Cambuslang Road Clydesmill Industrial Estate Cambuslang Glasgow G32 8NB Telephone: 0141
More informationAvenue Care Services Support Service
Avenue Care Services Support Service Unit A Glenruthven Mill Abbey Road Auchterarder PH3 1DP Telephone: 01764 663644 Type of inspection: Unannounced Inspection completed on: 10 October 2016 Service provided
More informationGrahamston House Care Home Service
Grahamston House Care Home Service Mandela Avenue Bainsford Falkirk FK2 7BD Telephone: 01324 501860 Type of inspection: Unannounced Inspection completed on: 12 April 2017 Service provided by: Falkirk Council
More informationSunderland House School Care Accommodation Service
Sunderland House School Care Accommodation Service 75 Argyll Road Dunoon PA23 8EE Telephone: 01369 703601 Type of inspection: Unannounced Inspection completed on: 1 November 2017 Service provided by: Spark
More informationSilverburn Care Limited. Care Home Service. Service no: CS Netherplace Road Glasgow G53 5AG. Telephone:
Silverburn Care Home Care Home Service 3 Netherplace Road Glasgow G53 5AG Telephone: 0141 882 3323 Type of inspection: Unannounced Completed on: 17 July 2018 Service provided by: Silverburn Care Limited
More informationThreshold Support Services - Residential Care Home Service
Threshold Support Services - Residential Care Home Service New Cross Centre Lamb Street Hamilton ML3 6AH Telephone: 01698 423335 Type of inspection: Announced (short notice) Inspection completed on: 23
More informationAvondale Nursing Home Care Home Service
Avondale Nursing Home Care Home Service Cornelia Street Motherwell ML1 3RY Telephone: 01698 252357 Type of inspection: Unannounced Inspection completed on: 16 May 2017 Service provided by: Parkcare Homes
More informationSkye View Care Centre Care Home Service
Skye View Care Centre Care Home Service 1 Arran Drive Airdrie ML6 6NJ Telephone: 01236 762 242 Type of inspection: Unannounced Inspection completed on: 11 May 2017 Service provided by: Skye Care Limited
More informationGlasgow Supported Living Project Housing Support Service
Glasgow Supported Living Project Housing Support Service 1 Coxton Gardens 71 Coxton Place Garthamlock Glasgow G33 5AT Telephone: 0141 774 8689 Type of inspection: Unannounced Inspection completed on: 16
More informationChapel Level Nursing Home Care Home Service
Chapel Level Nursing Home Care Home Service 34 Broom Gardens Kirkcaldy KY2 6YZ Telephone: 01592 644 443 Type of inspection: Unannounced Inspection completed on: 16 March 2018 Service provided by: HC-One
More informationThe Bungalow Day Care Centre Support Service
The Bungalow Day Care Centre Support Service Dundonald House Old Loans Road Dundonald Kilmarnock KA2 9DB Telephone: 01563 851430 Type of inspection: Unannounced Inspection completed on: 23 August 2016
More informationCastle View Nursing Home Care Home Service
Castle View Nursing Home Care Home Service 200 Castlegreen Street Dumbarton G82 1JU Telephone: 01389 764 700 Type of inspection: Unannounced Inspection completed on: 14 November 2017 Service provided by:
More informationScottish Nursing Guild Nurse Agency
Scottish Nursing Guild Nurse Agency 160 Dundee Street Edinburgh EH11 1DQ Telephone: 0131 229 9988 Type of inspection: Announced (short notice) Inspection completed on: 14 June 2017 Service provided by:
More informationAlzheimer Scotland - Action on Dementia - Renfrewshire Services Support Service
Alzheimer Scotland - Action on Dementia - Renfrewshire Services Support Service 32 Riccartsbar Avenue Paisley PA2 6BG Telephone: 0141 887 1289 & 0141 410 5327 Type of inspection: Unannounced Inspection
More informationFife Support Service Housing Support Service
Fife Support Service Housing Support Service West Bridge Mill Bridge Street Kirkcaldy KY1 1TE Telephone: 0845 0020819 Type of inspection: Unannounced Inspection completed on: 21 September 2016 Service
More informationWallace Court Care Home Service
Wallace Court Care Home Service 191-193 Main Road Elderslie Johnstone PA5 9ES Telephone: 01505 331804/ 323158. Type of inspection: Unannounced Inspection completed on: 8 September 2016 Service provided
More informationTenancy Support Service Coatbridge Housing Support Service
Tenancy Support Service Coatbridge Housing Support Service 195 Main Street Coatbridge ML5 3BW Telephone: 01236 812 533 Type of inspection: Announced (short notice) Inspection completed on: 4 October 2017
More informationAction for Children - Stoneside Project Care Home Service
Action for Children - Stoneside Project Care Home Service 18 Stoneside Drive Glasgow G43 1JF Telephone: 0141 632 4052 Type of inspection: Unannounced Inspection completed on: 25 April 2017 Service provided
More information1st Class Care Solutions Limited Support Service
1st Class Care Solutions Limited Support Service Ramsey House Fairbairn Place Livingston EH54 6TN Telephone: 01506 412698 Type of inspection: Unannounced Inspection completed on: 30 March 2018 Service
More informationThe Richmond Fellowship Scotland - Moray Housing Support Service
The Richmond Fellowship Scotland - Moray Housing Support Service 95 Inchbroom Avenue Lossiemouth Lossiemouth IV31 6HL Telephone: 01343 810601 Type of inspection: Unannounced Inspection completed on: 2
More informationElite Care (Scotland) Ltd Housing Support Service
Elite Care (Scotland) Ltd Housing Support Service 12 St Catherine Street Cupar KY15 4HH Telephone: 01334 472834 Type of inspection: Announced (short notice) Inspection completed on: 24 November 2016 Service
More informationTanglewood Care Home Service
Tanglewood Care Home Service Carlisle Road Abington Biggar ML12 6SD Telephone: 01864 502152 Type of inspection: Unannounced Inspection completed on: 7 April 2017 Service provided by: Partners In Care Ltd
More informationThreshold Support Services - Residential Care Home Service
Threshold Support Services - Residential Care Home Service New Cross Centre Lamb Street Hamilton ML3 6AH Telephone: 01698 423335 Type of inspection: Unannounced Inspection completed on: 30 November 2017
More informationRenfrewshire Carers Centre Support Service
Renfrewshire Carers Centre Support Service Unit 55 Abbey Mill Business Centre Embroidery Mill Paisley PA1 1TJ Telephone: 0141 887 3643 Type of inspection: Announced (short notice) Inspection completed
More informationLifeways Community Care Ltd. Housing Support Service. Care service number: CS
Lifeways Community Care - Ayr Housing Support Service Suite 2i Munroe Business Park Bonnyton Industrial Estate Kilmarnock KA1 2NP Telephone: 01292 474748 Type of inspection: Unannounced Inspection completed
More informationErskine Edinburgh Home Care Home Service
Erskine Edinburgh Home Care Home Service 468 Gilmerton Road Edinburgh EH17 7SA Telephone: 0131 672 2558 Type of inspection: Unannounced Inspection completed on: 5 December 2016 Service provided by: Erskine
More informationBob McTaggart House Housing Support Service
Bob McTaggart House Housing Support Service 109 Dunblane Street Glasgow G4 0HJ Telephone: 0141 332 1299 Type of inspection: Unannounced Inspection completed on: 8 March 2018 Service provided by: Talbot
More informationPersonalisation and Self Directed Support - Mental Health Housing Support Service
Personalisation and Self Directed Support - Mental Health Housing Support Service 3 Quarrywood Avenue Barmulloch Glasgow G21 3BA Telephone: 0141 274 8064 Type of inspection: Unannounced Inspection completed
More informationLoretto Personalised and Self Directed Support Services (North Lanarkshire) Housing Support Service
Loretto Personalised and Self Directed Support Services (North Lanarkshire) Housing Support Service 14 McGregor Street Craigneuk Wishaw ML2 7SE Telephone: 0141 274 8081 Type of inspection: Unannounced
More informationYMCA Glasgow trading as Ypeople
YMCA Glasgow trading as Ypeople West Housing Support Service 95 Panmure Street Glasgow G20 7SJ Telephone: 0141 945 2526 Type of inspection: Unannounced Inspection completed on: 26 October 2016 Service
More informationMarie Curie Care at Home Scotland South Support Service
Marie Curie Care at Home Scotland South Support Service Marie Curie Hospice - Glasgow 133 Balornock Road Stobhill Hospital Grounds Springburn Glasgow G21 3US Telephone: 0141 531 1355 Type of inspection:
More informationNorthgate House Care Home Service
Northgate House Care Home Service Northgate Quadrant Balornock Glasgow G21 3RB Telephone: 0141 558 3222 Type of inspection: Unannounced Inspection completed on: 12 January 2018 Service provided by: HC-One
More informationCrossroads Caring Scotland - Aberdeenshire Support Service
Crossroads Caring Scotland - Aberdeenshire Support Service Saltoun Chambers 19 Seaforth Street Fraserburgh AB43 9BD Telephone: 01346 510280 Type of inspection: Unannounced Inspection completed on: 8 February
More informationNazareth House Care Home Service
Nazareth House Care Home Service 1647 Paisley Road West Glasgow G52 3QT Telephone: 0141 882 1741 Type of inspection: Unannounced Inspection completed on: 23 June 2016 Service provided by: Nazareth Care
More informationMull & Iona, Coll & Tiree and Colonsay Home Care Service/Housing Support Service Housing Support Service
Mull & Iona, Coll & Tiree and Colonsay Home Care /Housing Support Housing Support Willowview Community Care Centre Lower Soroba Oban PA34 4SB Telephone: 01631 567800 Tiree: 01879 220765 Central No. 01546
More informationAdamwood Nursing Home Care Home Service
Adamwood Nursing Home Care Home Service 47c Ravensheugh Road Musselburgh EH21 7PY Telephone: 0131 665 8032 Type of inspection: Unannounced Inspection completed on: 1 February 2017 Service provided by:
More informationBroomfield Court Care Home Service
Broomfield Court Care Home Service 751 Broomfield Road Barmulloch Glasgow G21 3HQ Telephone: 0141 558 2020 Type of inspection: Unannounced Inspection completed on: 28 June 2017 Service provided by: Larchwood
More informationPlaces for People Scotland Care & Support Ltd East Craigs Learning Disabilities Service - Housing Support Housing Support Service
Places for People Scotland Care & Support Ltd East Craigs Learning Disabilities Service - Housing Support Housing Support Service 51 Craigmount Brae Edinburgh EH12 8XD Telephone: 0131 339 1637 Type of
More informationSt. Francis Nursing Home Care Home Service
St. Francis Nursing Home Care Home Service 54 Merryland Street Glasgow G51 2QD Telephone: 0141 445 1118 Type of inspection: Unannounced Inspection completed on: 31 August 2017 Service provided by: Franciscan
More informationENeRGI Housing Support Service
ENeRGI Housing Support Service 32 East Street St. Monans Anstruther KY10 2AT Telephone: 01333 730477 Type of inspection: Announced (short notice) Inspection completed on: 10 July 2017 Service provided
More informationBright Care (Edinburgh) Housing Support Service
Bright Care (Edinburgh) Housing Support Service Tower Mains Studios 18C Liberton Brae Edinburgh EH16 6AE Telephone: 0131 344 4670 Type of inspection: Unannounced Inspection completed on: 18 January 2018
More informationStruan Lodge Nursing Home Care Home Service
Struan Lodge Nursing Home Care Home Service 54 Balgreen Avenue Edinburgh EH12 5SU Telephone: 0131 337 7477 Type of inspection: Unannounced Inspection completed on: 7 February 2018 Service provided by:
More informationHector House (Glasgow) Ltd Care Home Service
Hector House (Glasgow) Ltd Care Home Service 2 Hector Road Shawlands Glasgow G41 3RL Telephone: 0141 632 5767 Type of inspection: Unannounced Inspection completed on: 8 August 2017 Service provided by:
More informationThe Duchess Nina Nursing Home Care Home Service
The Duchess Nina Nursing Home Care Home Service 13 Limekilnburn Road Quarter Hamilton ML3 7XA Telephone: 01698 427507 Type of inspection: Unannounced Inspection completed on: 25 January 2018 Service provided
More informationAch-an-Eas (Care Home) Care Home Service
Ach-an-Eas (Care Home) Care Home Service 21 Island Bank Road Inverness IV3 5NX Telephone: 01463 710890 Type of inspection: Unannounced Inspection completed on: 20 September 2017 Service provided by: NHS
More informationAnderida Adolescent Care Limited. Care Home Service. Care service number: CS Woodlands Kindeace Invergordon IV18 0LL
Anderida Adolescent Care Care Home Service 2 Woodlands Kindeace Invergordon IV18 0LL Telephone: 01862 842713 Type of inspection: Announced (short notice) Inspection completed on: 21 July 2017 Service provided
More informationThe Oasis. Support Service
The Oasis. Support Service Church Road Pitlochry PH16 5EB Telephone: 01796 472160 Type of inspection: Unannounced Inspection completed on: 21 November 2017 Service provided by: Church of Scotland Trading
More informationAdvanced Care Services Ltd Support Service
Advanced Care Services Ltd Support Service Ground Floor 118 North Main Street Carronshore Falkirk FK2 8HU Telephone: 01324 579627 Type of inspection: Unannounced Inspection completed on: 22 May 2017 Service
More informationTanglewood Care Home Service
Tanglewood Care Home Service Carlisle Road Abington Biggar ML12 6SD Telephone: 01864 502152 Type of inspection: Unannounced Inspection completed on: 5 April 2018 Service provided by: Partners In Care Ltd
More informationThreshold Glasgow Housing Support Service
Threshold Glasgow Housing Support Service Unit 5 Building 5 - The Doge's Templeton Business Centre Bridgeton Glasgow G40 1DA Telephone: 0141 551 9204 Type of inspection: Unannounced Inspection completed
More informationMid - Argyll, Kintyre, Islay and Jura Home Care Service Housing Support Service
Mid - Argyll, Kintyre, Islay and Jura Home Care Service Housing Support Service Old Quay Head Campbeltown PA28 6ED Telephone: 01586 559093 Type of inspection: Announced (short notice) Inspection completed
More informationIsobel Fraser Care Home Service
Isobel Fraser Care Home Service 4A Mayfield Road Inverness IV2 4AE Telephone: 01463 250178 Type of inspection: Unannounced Inspection completed on: 5 May 2017 Service provided by: Isobel Fraser Residential
More informationDalawoodie House Nursing Home Care Home Service
Dalawoodie House Nursing Home Care Home Service Newbridge Dumfries DG2 0QY Telephone: 01387 720 905 Type of inspection: Unannounced Inspection completed on: 25 May 2017 Service provided by: Downing Care
More informationCare Visions Waterstone Cottage Care Home Service
Care Visions Waterstone Cottage Care Home Service Ecclesmachan Broxburn EH52 6NE Telephone: 01506 830819 Type of inspection: Unannounced Inspection completed on: 9 June 2017 Service provided by: Care Visions
More informationAlzheimer Scotland - Glasgow Service Support Service
Alzheimer Scotland - Glasgow Service Support Service 11 Bridgeton Cross Glasgow G40 1BN Telephone: 0141 429 6428 Type of inspection: Unannounced Inspection completed on: 16 December 2016 Service provided
More informationGlenlivet Gardens Care Home Care Home Service
Glenlivet Gardens Care Home Care Home Service Glenlivet Place Darnley Glasgow G53 7LA Telephone: 0141 638 5632 Type of inspection: Unannounced Inspection completed on: 1 September 2017 Service provided
More informationGlasgow SOLE Housing Support Service
Glasgow SOLE Housing Support Service Quarriers Regional Office 252 Keppochhill Road Glasgow G21 1HG Telephone: 0141 404 4340 Type of inspection: Announced (short notice) Inspection completed on: 19 September
More informationMeigle Country House Care Home Service
Meigle Country House Care Home Service Dundee Road Meigle Blairgowrie PH12 8SE Telephone: 01828 640859 Type of inspection: Unannounced Inspection completed on: 25 May 2017 Service provided by: Priority
More informationBrisbane Supported Accommodation Project Care Home Service
Brisbane Supported Accommodation Project Care Home Service Brisbane House 165 Hamilton Road Mount Vernon Glasgow G32 9QT Telephone: 0141 764 0651 Type of inspection: Unannounced Inspection completed on:
More informationDeeside Care Home Care Home Service
Deeside Care Home Care Home Service Cults Avenue Cults Aberdeen AB15 9RZ Telephone: 01224 869816 Type of inspection: Unannounced Inspection completed on: 21 April 2017 Service provided by: Deeside Care
More informationStrathmore Day Opportunities for Older People Support Service
Strathmore Day Opportunities for Older People Support Service Blairgowrie ARC Jessie Street Blairgowrie PH10 6BT Telephone: 01250 871919 Type of inspection: Announced (short notice) Inspection completed
More informationTurning Point Scotland - Perth & Kinross Housing Support Service
Turning Point Scotland - Perth & Kinross Housing Support Service 3 Grosvenor House Shore Road Perth PH2 8BD Telephone: 01738 639950 Type of inspection: Unannounced Inspection completed on: 4 July 2017
More informationHenderson House. Care Home Service
Henderson House. Care Home Service 2 Links Road Dalgety Bay Dunfermline KY11 9GW Telephone: 01383 821234 Type of inspection: Unannounced Inspection completed on: 11 January 2018 Service provided by: Roseguard
More information