PATIENT CENTRED CARE

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1 ASSOCIATION OF P H A R M A C Y U.K. FOUNDED 1952 I C T E C H N I A N S Association of Pharmacy Technicians UK (APTUK) PATIENT CENTRED CARE Empowering patients to get the most from pharmacy services APTUK ANNUAL PROFESSIONAL CONFERENCE & EXHIBITION 2015 Principal corporate partner June ASTON UNIVERSITY, BIRMINGHAM CONFERENCE PROGRAMME

2 The venue Aston University has some fantastic spaces that they use for Conferences, offering some flexible, modern rooms, with on-site practical accommodation. The APTUK Conference will take place in the newly opened Conference Aston Meeting Spaces, with accommodation located opposite in the main building of Conference Aston. Located in the heart of the City Centre the area has undergone a huge transformation in the past years and we are delighted to be able to host our Annual Conference in such a central and accessible location. Travel information The Aston University campus, in Birmingham City Centre, is easily accessible by road, just a couple of minutes from junction 6 of the M6, with great connections to the M42/M5 close by. If you are coming by Rail, then New Street, Snow Hill stations are all within 20 minutes walk of the venue or a 5 minutes taxi journey. Please visit for details and tickets Conference Aston has a full interactive map on how to get there and full details on parking. Visit... Alternatively scan this QR Code to access the map on your smartphone > Conference organisers Profile Productions Ltd Exchange Plaza, 58 Uxbridge Road, London, W5 2ST t: f: e: aptuk@profileproductions.co.uk w:

3 THE APTUK ANNUAL PROFESSIONAL Friday 12 June Registration and welcome refreshments President s welcome and address Tess Fenn, President, APTUK Continuing Fitness to Practice Duncan Rudkin, GPhC UK Healthcare Mark Timoney, Chief Pharmaceutical Officer, Northern Ireland, Alpana Mair, Deputy Chief Pharmaceutical Officer, Scotland, Alison Hemsworth, Programme Lead Pharmacy Contracts and Projects, National Support Centre, Commissioning Operations Directorate, NHS England, Roger Walker, Chief Pharmaceutical Officer, Wales Refreshments, exhibition and poster session Taught Masterclass sessions (75 minutes long, choose to attend one) M1 Patient centred consultations to support medicines adherence a coaching approach Nina Barnett, Consultant Pharmacist, Older People, London North West Healthcare NHS Trust and NHS Specialist Pharmacy services M2 Stroke patients and the Pharmacy Technician Ana Palazon, Stroke UK, Regional Information and Campaigns Officer, Mid and South Wales M3 Medication errors Dr Lynette James, Department of Pharmacy, Cardiff and Vale University Health Board M4 Depression, an update for Pharmacy Technicians Laura McEwen-Smith, Local Tutor, Centre for Pharmacy Postgraduate Education AAH Awards presentations, from nominees in each category Packed lunch, exhibition and poster session Parallel Workshops sessions A & B (45 minutes long, repeated at 15.05) A1/B1 A2/B2 A3/B3 A4/B4 Patient centred services a lean approach Emma Walker, Vocational Qualifications Training Specialist, London Pharmacy Education and Training and Panayiotis Sphikas, University College London Hospitals (UCLH) NHS Foundation Trust Practicing as a professional Dalgeet Puaar, Vocational Qualifications Training Specialist, London Pharmacy Education and Training and Panayiotis Sphikas, University College London Hospitals (UCLH) NHS Foundation Trust 2014 Katherine Miles Poster Winner Samantha Quaye, Chief Pharmacy Technician, Clinical Services and Abdur Rabim, Senior Pharmacy Technician, Medicines Management, King s College Hospital NHS Foundation Trust Dispensing for discharge Steve Acres, Project Manager, Ingegneria Biomedica Santa Lucia Parallel Workshops Session B (B1- B4, repeated as above) Refreshments, exhibition and poster session APTUK Members forum Chair: Tess Fenn, President, APTUK Close of day one Annual Conference Gala Dinner and APTUK/AAH Awards Ceremony

4 CONFERENCE & EXHIBITION 2015 Saturday 13 June Registration and welcome refreshments Opening remarks Ellen Williams, Events Officer, APTUK Working together to mend sepsis Dr Ron Daniels, Chair, UK Sepsis Trust and Chief Executive, Global Sepsis Alliance Social media and professionalism Pam Bahia, Pharmacy Technician & Support Staff Facilitator, Guy s and St Thomas NHS Foundation Trust & Samantha Quaye, Chief Pharmacy Technician, Clinical Services, Kings College Hospital Refreshments, exhibition and poster session Outstanding Contribution Award winner 2014 Reducing medicines waste in Bristol root causes, outcomes and how a pharmacy technician can help Jennifer Gibbs, Project Manager Medicines Waste, Medicines Management, Bristol Clinical Commissioning Group Parallel Workshops sessions C & D (45 minutes long, repeated at 12.15) C1/D1 C2/D2 Social media workshop Pam Bahia, Pharmacy Technician & Support Staff Facilitator, Guy s and St Thomas NHS Foundation Trust & Mohammed Hussain Commissioning Manager, Strategic Systems and Technology, Patients and Information NHS England Making the difference with customer service Edward McReynolds, Head of Training, Johnson & Johnson Ltd C3/D3 Putting Respect into Patient Care Karen Haynes MAPharmT, Rotational Pharmacy Technician Manager, Guy s Hospital Pharmacy Department Parallel Workshops session D (D1 D3, repeated as above) Student session from Bradford College Packed lunch, exhibition and poster session Taught Masterclass sessions (75 minutes long, choose to attend one) M5 FPF Champions Training Liz Fidler, Education Officer Strategy, APTUK M6 Focus on community pharmacy: GPhC inspections - outcome based results Speaker TBC M7 Antibacterial Stewardship Bianca Davies, Prescribing Support Pharmacy Technician, NHS Portsmouth Clinical Commissioning Group M8 Leadership Wendy Penny, Head of Work Based Learning and Technician Training, Rebecca Chamberlain & Catherine Talbot, Education Officers, WCPPE Refreshments, exhibition and poster session Making continuous improvement part of the day job Kevin Gibbs, Clinical Pharmacy Manager, University Hospitals Bristol NHS Foundation Trust Closing address: Pharmacy Technicians - an empowered workforce; what next? Speaker tbc Close of conference

5 Delegate booking form PERSONAL DETAILS Name Position Organisation Address Postcode Tel APTUK Member? Membership no DIETARY REQUIREMENTS Vegetarian Vegan Gluten free Other ADDITIONAL REQUIREMENTS Hearing loop Wheelchair access Other I am not willing to have my details published in the delegate list (NB only name, job title, organisation and country are included) REGISTRATION FEES Type Until 17 April After 17 April Full Conference (single occupancy in double room, Friday accommodation and Gala Dinner) Member Non-member Full Conference (single occupancy in double room, Thursday and Friday accommodation and Gala Dinner) Member Non member Full Conference (Twin room, shared occupancy, Friday accommodation and Gala Dinner) * Member Non-Member Full Conference (Twin room, shared occupancy, Thursday and Friday accommodation and Gala Dinner) * Member Non-Member One day conference (No accommodation or Gala Dinner)** Member Non-Member One nights accommodation - Thursday Member and Non-Member 80 * If you are sharing a room with another delegate, please indicate the name of the delegate below and send in both registration forms together. Delegate name... ** Please indicate which day - Friday or Saturday Additional guest tickets for Gala dinner I wish to purchase 40 each Name of guest (s)... The Association of Pharmacy Technicians UK is the representative organisation and professional leadership body for Pharmacy Technicians working in the UK. This year, the Conference entitled Patient Centred Care Empowering patients to get the most from pharmacy services, is particularly focused on putting the patient at the heart of all we do and how pharmacy technicians can empower and patients to make the most of the services offered. The programme will incorporate a mix of high profile keynote speakers and plenary sessions, skills based and interactive parallel sessions, a trade exhibition, educational masterclasses, poster presentations and an evening gala dinner, offering networking opportunities as well as the Pharmacy Technician and Branch of the Year awards ceremony. Terms & conditions 1. Registration fees include VAT at the prevailing rate, complimentary refreshments, lunch and conference materials. Accommodation is also included if this option has been chosen. 2. In order for your booking to be processed you must sign the terms and conditions. Your place is not guaranteed until you have received confirmation and joining instructions from Profile Productions Ltd. If you do not receive confirmation within 24 hours of your booking being made, you should contact Profile Productions by , at aptuk@profileproductions.co.uk 3. Without exception, all fees must be paid in full prior to the event. Any delegates arriving at the conference with their payment outstanding will be asked to provide their credit card details as a guarantee. Bank transfer charges are the responsibility of the payer. 4. Cancellations received one month prior to the event will be refunded but will be subject to a 45 administration fee. If a cancellation is received after the 12 May 2015 we regret that no refund can be made. Substitute delegates are welcome at no extra charge but we require you to advise us of any substitutions 72 hours prior to the event. Any cancellations that still have payment outstanding will be liable for either the administration fee or the full registration fee, dependent on the time of the cancellation. 5. Changes to any aspect the conference (including speakers) may be necessary due to events outside the control of Profile Productions and APTUK Conferences Ltd. The organisers therefore reserve the right to make any necessary amendments to the programme or timings of the event. 6. The details of registered delegates (name, place of work and occupation) will be placed on the attendee list which will be given to sponsoring companies and exhibitors and made available to delegates. Delegates who do not wish to be included on this list should advise at the time of booking. 7. There will be photography and/or video production taking place during the conference and the resulting images may be used for promotional purposes on-line and/or in printed materials. Delegates who do not wish their images to be included in this material should contact the organisers by at aptuk@profileproductions.co.uk prior to the event. 8. Attendance fees will not be refunded in the event or threat of war, terrorism or other circumstances outside of the organisers control.

6 The Exhibition The trade exhibition is a vital part of the APTUK Conference, with the exhibition taking place on Friday and Saturday providing delegates with the opportunity to explore and compare a vast array of products, services and suppliers. Delegates are encouraged to visit the exhibitors, as without their support the conference would not be possible. Why should I attend? Find out how the knowledge and 1 skills of Pharmacy Technicians working in all sectors can be utilised and shared to improve patient safety and how you can apply this to your own practice. 2 Gain lots of experience and learning for CPD entries. Contribute your thoughts, ideas and 3 suggestions to Pharmacy Technician led workshops and parallel sessions. Meet, learn and network with other 4 Pharmacy Technicians and pharmacy team members from various sectors. 5 Visit the trade exhibition and learn about new products and services. Who should attend? The event will attract Pharmacy Technicians of all levels from hospital and community pharmacy, local health boards, primary care, the prison service, Ministry of Defence, education and training, procurement, medicines management, technical services and specials manufacturing and is also relevant to the rest of the pharmacy team. To get more information about the awards please visit PAYMENT DETAILS CHEQUE I enclose a cheque made payable to Profile Productions Ltd for the sum of CREDIT/DEBIT CARD * Amex not accepted Please debit my credit/debit card for the sum of Card no Expiry Security No Issue no Name and address of cardholder if different to the delegate attending Cardholder name Address Postcode INVOICE Please send me an invoice for the sum of Purchase Order number Purchase Order number is required if payment is to be made by invoice. Please note you will be asked for proof of payment, if your organisation have not paid at time of the conference Invoice name and address if different from above Name Address City Postcode Tel Signature Date By signing this form I confirm I have read and agreed to the terms and conditions of booking. PARALLEL SESSIONS Book your session choices below (select one at each time) FRIDAY 12 JUNE Please choose one from each section M1 M2 M3 M A1 A2 A3 A B1 B2 B3 B4 SATURDAY 13 JUNE Please choose one from each section C1 C2 C D1 D2 D M5 M6 M7 M8 Return booking form to Profile Productions Ltd Exchange Plaza, 58 Uxbridge Road, London, W5 2ST t: f: e: aptuk@profileproductions.co.uk w:

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