title Leadership Sincerely, John Jh B. BPi Prince, III Chairman, Tift County Hospital Authority

Transcription

1 TIFT REGIONAL MEDICAL CENTER ANNUAL REPORT 2008

2 Leadership title Dear Valued Patients and Members of the Comm We hope 2008 proved to be a happy and find yourselves needing us, please know that we where you received your care. We are pleased y ones. As we are sure it was for you, 2008 was a members, new technology and new physicians. in these tough economic times. While we work efficiently as possible. The upcoming year will be another year in choice. We will be there when you need us. Tha Sincerely, THE TIFT COUNTY HOSPITAL AUTHORITY (pictured left to right): JIMMY ALLEN, JOHN BROWNLEE, DR. JOEL JOHNSON, JOYCE MIMS, DALLAS HUNT, CHAIRMAN JOHN PRINCE III, SANDRO BLALOCK, SAM SIMS AND ROSEMARY SHORT. John Jh B. BPi Prince, III Chairman, Tift County Hospital Authority

3 unity, ealthy year for you all. For those times you did understand you had a choice when it came to ou chose us to take care of you and your loved nother busy year for us-- bringing in new staff The need for healthcare continues to rise, even to meet those needs, know it is being done as which we will do our best to be your hospital of nk you for letting us serve you. William T. Richardson, FACHE President/CEO, Tift Regional Medical Center THE ADMINISTRATIVE STAFF OF TRMC (pictured front to back, left to right): VICE PRESIDENT OF MEDICAL AFFAIRS DR. RAYMOND MORENO, PRESIDENT/ CHIEF EXECUTIVE OFFICER WILLIAM T. RICHARDSON, DIRECTOR OF HUMAN RESOURCES ELLEN EATON, DIRECTOR OF QUALITY AND CASE MANAGEMENT MINDY MCSTOTT, VICE PRESIDENT OF OPERATIONS SARAH THOMPSON, VICE PRESIDENT OF PATIENT CARE SERVICES DIANE PATRICK, RN, DIRECTOR OF OUTREACH AND DEVELOPMENT CHRIS EFAW, CHIEF FINANCIAL OFFICER DENNIS CRUM, VICE PRESIDENT OF PROFESSIONAL SERVICES DOUG HURT AND ASSISTANT VICE PRESIDENT OF PROFESSIONAL SERVICES JAMES NIXON.

4 Signature Services title MELANIE PEAVY, MPT, RN, BSN, IS A LICENSED PHYSICAL THERAPIST WITH ADVANCED TRAINING IN SPINAL CARE. THIS THERAPY PROGRAM IS THE LATEST ADDITION TO THE SPINE PROGRAM AT TRMC. dtgdsgergre While Tift Regional provides signatures services in areas ranging from neurodiagnostics to women s services, there were two in particular that made significant strides in The first was the addition of an outpatient spine therapy center to our growing spine program. In addition to two orthopedic spine surgeons on the hospital s medical staff, TRMC began offering a service with a specific focus on spinal physical therapy. The therapy includes a variety of techniques ranging from myofascial release to spinal mobilization/manipulation, as well as the latest approaches to spinal mechanical traction and pain-relieving modalities. The Heart and Vascular Center

5 continued to offer the best in cardiac care. With a team of skilled and seasoned cardiologists and vascular surgeons, the Heart and Vascular Center centralizes a wide range of cardiac and blood circulation diagnostic and treatment services in one state-ofthe-art facility. The center is also participating as one of only 10 Georgia hospitals to take part in a national clinical trial of a life-saving heart procedure. The three-year study plans to demonstrate, as found in other studies, that hospitals can safely perform an angioplasty procedure called Percutaneous Coronary Intervention (PCI) without having open-heart surgery as a back-up measure in case of complications. THE HEART AND VASCULAR CENTER AT TIFT REGIONAL CONTINUES TO OFFER STATE-OF-THE- ART CARE TO THE RESIDENTS IN SOUTH CENTRAL GEORGIA, INCLUDING PARTICIPATING IN A NATIONAL CLINICAL TRIAL FOR PERCUTANEOUS CORONARY INTERVENTIONS.

6 Quality Care title PICTURED LEFT TO RIGHT ARE TRMC S DR. WILLIAM GUEST, GEORGIA HOSPITAL ASSOCIATION CHAIRMAN CHUCK ORRICK, TRMC S MINDY MCSTOTT AND GEORGIA HOSPITAL ASSOCIATION PRESIDENT JOSEPH PARKER DURING THE PRESENTATION OF THE HOSPITAL S QUALITY AND PATIENT SAFETY AWARD. Caring for patients is always at the heart of every decision and action taken at TRMC. Quality of care and patient satisfaction initiatives are areas where extra attention is paid from an employee s first day at the hospital. During each new employee s orientation, the importance of the patient experience is stressed again and again. All employees are taught to exceed the expectations of patients and their families. To monitor how well Tift Regional is doing, the hospital began using a new methodology of surveying former patients about their experiences in Written surveys are sent to

7 their homes using a national surveying company. The results are then compared not only to other hospitals in Georgia, but also on a national level. TRMC continued to score in the top percentiles for its outpatient services and outpatient surgeries in There were also several projects put into action aimed at enhancing the quality of patient care. A new medication reconciliation procedure was put into place, working to further reduce the possibility of medication errors. New processes were put into place for the reduction of infections and patient falls and for improved education and care of pediatric asthma. TO TRACK ITS PROGRESS, TRMC PARTICIPATES WITH OTHER HOSPITALS THROUGHOUT THE STATE AND NATION IN PATIENT SATISFACTION SURVEYING. WITH THE ADDITION OF ROOM SERVICE FOR ALL PATIENTS, THE TRMC FOOD SERVICES DEPARTMENT WAS RATED THE BEST PROGRAM IN TWO OF THE FOUR QUARTERS IN THE TRMC AUXILIARY WAS ALSO NAMED THE BEST VOLUNTEER GROUP IN TIFTON.

8 New Additions title dtgdsgergre As healthcare needs continued to grow, so did TRMC s facility and service needs. The most visible addition to Tift Regional was the new Intensive Care Unit. With 20 beds and more than 37,500 square feet, the stateof-the-art facility is equipped with the latest telemetry monitoring equipment and critical care technology. Patient rooms have much more space, family areas have been provided and nursing monitoring stations are located outside of each room. A program focusing on our youngest of patients was added this year--the child life specialist program. LAUREL BRANCH, A CHILD-LIFE SPECIALIST, WORKS WITH PEDIATRIC PATIENTS AT TRMC TO HELP THEM UNDERSTAND WHAT S HAPPENING WITH THEIR CARE, AS WELL AS PREPARING THEM FOR UPCOMING PROCEDURES. THIS EFFORT IS PROVING TO REDUCE STRESS LEVELS AND DECREASE THE NEED FOR SEDATION.

9 Child life specialists focus on the emotional, social and developmental needs of hospitalized children and adolescents, reducing the need for some sedatives and pain medication for children by helping them to prepare for and cope with what s happening to them. Another advancement was the addition of a new therapeutic laser system called LaserPrism which can help physical and occupational therapists reduce pain and promote healing in patients recovering from injury or suffering from chronic disease. THE NEW INTENSIVE CARE UNIT, LOCATED ON THE THIRD FLOOR OF TRMC ON 20TH STREET, OFFERS BEAUTIFUL SURROUNDINGS AS WELL AS THE BEST TECHNOLOGY AVAILABLE TO PATIENTS AND THEIR FAMILY MEMBERS.

10 Employees title EXCEPTIONAL MEMBERS OF THE TRMC FAMILY WHO WERE RECOGNIZED AT THE 2008 EMPLOYEE BANQUET INCLUDED (pictured left to right) OLENA MCLEAN (EMPLOYEE OF THE YEAR), RAY JENSEN (PRINCE DISTINGUISHED SERVICE AWARD WINNER), AND LORI FILLYAW, RN (HIDDEN HERO OF THE YEAR). The 1,450 employees at TRMC do dtgdsgergre their best each day to take care of their patients. Whether they are members of the Security Department or Nursing Administration, each position is crucial to providing the best care possible. And for those employees who go above and beyond what is expected, special honors are given. The Employees of the Month for 2008 were Louise Hille, Laboratory Services at West Campus; Lillie Braswell, Environmental Services; Melba Young, RN, Obstetrics; Olena McLean, Orthopedics; Michael Lasseter, RN, Emergency Room; Doris Pace, Environmental Services; Charles Newsome, Food Services; Brittney Bryant, LPN, Orthopedics; Kathy Bentley, RN, Day Surgery; Joan Hayes, RN, Wound Care Center; Martha Thacker, LPN, Intensice Care Unit; and Ashley Ring, RN, Obstetrics/Gynecology. Hidden Heroes for 2008 included

11 Staci Ball, LPN, WorkSmart; Laurie Miller, Tumor Registry; Amanda Doss, Accouting; Lori Fillyaw, RN, WorkSmart and Pharmacy; and Nan Roberts, Radiology. During the Annual Employee Banquet, TRMC named Olena McLean as the hospital s Employee of the Year and Lori Fillyaw, RN, as Hidden Hero of the Year. Ray Jensen was presented with the John B. Prince, III Distinguished Service Award for his ongoing efforts to recognize nursing excellence at TRMC. Other honorees during the banquet were the winners of the 2008 Jensen Nursing Excellence Awards who were chosen from nominations from coworkers, patients and their families. The TRMC Foundation presented awards to Delores Bembry, LPN of the surgical floor and Martha Thacker, LPN of the intensive care unit. THE TRMC FOUNDATION HONORED TWO EXCEPTIONAL NURSES AT THE ANNUAL AWARDS BANQUET. WINNERS OF THE JENSEN NURSING EXCELLENCE AWARDS WERE (pictured left to right) DELORES BEMBRY, LPN, AND MARTHA THACKER, LPN.

12 Medical Staff title PHYSICIANS ON THE TRMC MEDICAL STAFF DONATE HOURS AND HOURS OF THEIR TIME TO COMMUNITY SERVICE PROJECTS IN AN EFFORT TO EDUCATE CITIZENS OF SOUTH CENTRAL GEORGIA. DR. WILLIAM HANCOCK SPOKE TO NEARLY 200 MEN AT THE ANNUAL MEN S EVENT ABOUT CARDIAC HEALTH. dtgdsgergre The variety and number of physicians at TRMC continued to grow in The medical staff now includes 123 physicians covering 27 different specialties. Physicians who joined the TRMC staff included Dr. Roger Venable, Emergency Medicine; Dr. Laura Amobi, Hospital Medicine; Dr. Donovan Brown, Internal Medicine; Dr. Derrick Taylor, Internal Medicine; and Dr. Alvis Perry, Anesthesiology. TRMC is always searching for more physicians to offer even more healthcare choices to the region. Specialties that are currently being recruited include dermatology, interventional cardiology, internal medicine, family medicine, gastroenterology,

13 hematology oncology, pediatrics and rheumatology. Another area of growth related to the medical staff is the ongoing education program. Physicians are required to continually learn more and keep up-to-date with advancements in medicine. The Continuing Medical Education (CME) program expanded in 2008 to offer many more educational opportunities for physicians without them having to leave town. Approximately 20 events were offered locally. Some of the work of the CME committee was even recognized nationally and aired via the world wide web. TRMC S DR. RAYMOND MORENO WAS AWARDED TWO PRESTIGEOUS HONORS IN HE WAS NAMED AS ONE OF THE GEORGIA HOSPITAL ASSOCIATION S HOSPITAL HEROES AND ONE OF GEORGIA TREND MAGAZINE S HEALTHCARE HEROES. DR. MORENO, VICE PRESIDENT OF MEDICAL AFFAIRS AT TRMC, WAS PRAISED FOR NOT ONLY HIS WORK ENHANCING THE HEALTH OF THE LOCAL COMMUNITY, BUT ALSO FOR HIS WORK WITH IMPROVING THE HEALTH OF MIGRANT CITIZENS.

14 Community Spirit title dtgdsgergre The hospital as an organization as well as all of its employees are continually giving back to the community and its many non-profit agencies. To focus all efforts of giving, the Community Spirit program was organized. The TRMC Community Spirit program is designed to enhance the well-being and development of our community through various outreach efforts, including preventative health education, medical screenings and THE MISSION OF TIFT REGIONAL MEDICAL CENTER IS TO IMPROVE THE HEALTH OF THE REGION. THAT OF COURSE INCLUDES TAKING CARE OF PATIENTS WITHIN THE WALLS OF OF THE HOSPITAL, BUT IT ALSO INCLUDES FREE COMMUNITY SCREENINGS EACH YEAR.

15 corporate contributions. In fiscal year 2008 alone, TRMC was involved in more than 450 special functions, including support groups, prepared childbirth instruction, health fairs, medical lectures, smoking cessation classes, school tours, civic group presentations, senior events, fundraising affairs, blood drives and various community event sponsorships. THE TENTH ANNUAL TRMC WOMEN S EVENT ATTRACTED MORE THAN 1,000 WOMEN FROM AROUND THE SOUTHEAST. ATTENDEES WERE TREATED TO BRUNCH, HEALTH SCREENINGS, INFORMATIONAL BOOTHS, PRIZES AND MOTIVATIONAL HUMORIST DIANA JORDAN.

16 Financials Emergency dtgdsgergre Room Visits Charity/Indigent/Uncollectible Accounts Inpatient Surgeries Outpatient Surgeries

17 Admissions Sources of Patient Revenue Discharges Patient Days Uses of Patient Revenue

18 TRMC Foundation title dtgdsgergre gre Tift Regional Medical Center Foundation, initially formed with the mission of ensuring health care for our region, provides a myriad of ways for people to directly impact the lives of others. Patients and family members, TRMC employees, physicians, health care workers and the general public all give to support Foundation programs. Dr. Sammie Dixon, the Foundation s DR. SAMMIE DIXON SPONSORS THE TRMC EMPLOYEE OF THE MONTH AWARD THROUGH THE TIFT REGIONAL MEDICAL CENTER FOUNDATION.

19 first Chairman found a new way to support healthcare through the Foundation. His financial support of $500 per month funds the Dr. Sammie D. Dixon Employee of the Month Award for an employee at Tift Regional Medical Center. Dr. Dixon said during his healthcare career, the employees of TRMC did so much for him, he wanted to find a way to return the favor. THE FIFTH ANNUAL HEARTS AND DIAMONDS GALA RAISED $65,000 FOR THE HEART SAFE COMMUNITY PROGRAM. THE PROCEEDS WERE USED TO PURCHASE 15 AUTOMATIC EXTERNAL DEFIBRILLATORS WHICH WERE PLACED AT VARIOUS PUBLIC PLACES THROUGHOUT THE REGION.

20 title 901 EAST 18TH STREET P.O. BOX 747 TIFTON, GEORGIA (229)