Jewish Community Housing Corporation. JOB DESCRIPTION ANNUAL EVALUATION AND COMPETENCY Van driver

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1 EMPLOYEE NAME: Festus Department: Recreation Department Position Title: Van Driver Reports to: Chief Operating Officer New Hire Annual Re-Evaluation Evaluation Period: From: June 2009 June 2010 Position Summary: The overall purpose of your position is to provide transportation and assistance to the independent and assisted living residents of JCHC communities when they travel on the agency s van. Qualifications: To perform this job successfully, the following education, training, certification, language skills, mathematical skills, computer skills and/or experience is required: 1. Ability to read and write in English. 2. CDL (commercial driver s license) for a 16 passenger vehicle. 3. A High School diploma. 4. Ability to safely transport residents to the supermarket, shopping mall and other scheduled trips. 5. Ability to provide residents assistance with their packages after a shopping trip. 6. Ability to operate the wheelchair lift within the van. 7. Be able to offer aid to the residents as they get on and off of the van. 8. Responsible for van maintenance. Reasoning Ability: Based upon the Mission, Vision and Values of The Jewish Community Housing Corporation, the following abilities are required to successfully accomplish the essential duties of this position: 1. Posses the ability to make independent decisions as needed. 2. Assessment skills to evaluate maintenance needs of the van and recognize when those needs change and recommend adjustment of the program accordingly. 3. Ability to recognize an emergency situation either in or out of the facility and be able to call for the assistance required. Contacts: The employee in this position will routinely encounter the following contacts while conducting his/her department s business. Most Frequent Contacts Nature or Purpose of Contact Other Employees Resident Quality of Life/Transportation Residents Resident Quality of Life/ Transportation Equipment Operation: Knowledge of the following scientific or mechanical equipment, automated office equipment, computers or other related office equipment is required for this position: 1. Cell phone and a 16 passenger vehicle. Leadership Responsibilities: The following level or kind of leadership responsibility is assumed by this position: Driver Responsibility: To report to work on time, assist the residents on and off of the van, safely take them to their destination and upon their return provide assistance with the resident s packages back to their apartments. 1

2 Physical Demands: A. Light Work: exerting only a few pounds to bring residents their groceries. In completing the competencies and evaluation section of this form, rate the employee s performance using the following scale: 4 = Exceeds Performance Expectations 2 = Meets Performance Expectations 0 = Does Not Meet Performance Expectations/Needs Improvement SPECIFIC DUTIES AND RESPONSIBILITIES: Any Duties or Responsibilities currently being evaluated as a competency are identified by a (*) ADA SPECIFIC DUTY/RESPONSIBILITY COMMENTS RATING Performs daily van trips as scheduled by recreation coordinator and site managers *Reports and confers with recreation coordinator and director regarding condition of the bus, trips and concerns regarding the van schedule. Communicates pertinent issues to the Recreation Director. Festus is very adept with meeting everyone s needs and flexible to accommodating schedules. Serves as advocate for residents Completes work orders as required or requested Participates as directed in any facility surveys Assures that Resident s Rights are upheld Attends all mandatory and non-mandatory facility inservices 2.0 Maintains department work areas in a clean and safe manner. Maintains van and brings it in for maintenance when needed. At times, Festus has not been able to attend trainings or staff meetings due to transportation schedules. Festus is pro-active and is on top of all needed preventative maintenance, licensing and other regulatory compliance issues. 2 Ensures resident safety Works evening or weekends for special events as scheduled Practices infection control according to established facility and departmental policies and procedures including in all food related programs Performs other duties as assigned Customer Service/Interpersonal Skills: The following constitute the Customer Service and Interpersonal skills required to successfully perform in this position. CUSTOMER SERVICE/INTERPERSONAL SKILL COMMENTS RATING Assists fellow employees where needed 2

3 Is responsible and cooperative with supervisors, fellow employees, residents, visitors, etc. Maintains professional attitude Maintains professional appearance Accepts constructive criticism as evidenced by appropriate changes in behavior Utilizes established channels of communication effectively Recognizes, accepts and respects people as individuals Mr. Richards is a professional and gentleman and the residents respond to him accordingly. Recognizes limitations and seeks assistance appropriately Answers and directs phone contacts appropriately Volunteers assistance to residents, families, visitors as needed Demonstrates sensitivity to the culture within the workplace Demonstrates knowledge of facility policy for Zero Tolerance for Workplace Violence and Substance Use Demonstrates support of the mission and vision of the facility Mr. Richards goes out of his way to assist residents. Specialized Skills and Competencies: The following constitute the specialized skills and technical competencies needed to successfully perform this position. SPECIALIZED SKILLS AND COMPETENCIES COMMENTS RATING Demonstrates understanding of how to report resident abuse Demonstrates understanding what constitutes resident abuse Demonstrates knowledge of resident/family grievance procedures Demonstrates knowledge of facility Mission and Vision Demonstrates knowledge of R.A.C.E Demonstrates knowledge of emergency procedures Demonstrates knowledge of how specific position responds to a fire situation Understands specific position responsibilities involved in a resident apartment maintenance and general facility maintenance Maintains confidentiality of all information in accordance with HIPAA regulations Demonstrates own initiative in attending mandatory and non-mandatory inservices. Demonstrates knowledge preventative maintenance program Demonstrates good attendance record Demonstrates ability to work independently 3

4 Demonstrates ability to understand Reportable Evens Policies and Procedures Is punctual for scheduled shift Give specific examples of the employee s strengths and any additional accomplishments during this evaluation period: Mr. Richards has consistently demonstrated exceptional communication skills, conflict resolution and ability to balance the requests of the residents with the coordination of an effective transportation schedule. Festus provided invaluable support in our research for a new van for Lester. His technical knowledge of the vehicle coupled with understanding van specifications that meet the needs of our residents resulted in an excellent choice for our transportation needs. Mr. Richards also implemented all needed OSHA and Safety protocols and items in the vans. Mr. Richards takes on a leadership role with assisting the van driver at Lester. FY2011 Goals a) Attend JCHC trainings that are relevant to position as Van Driver b) Review and look at different ways for saving through other resources than current van vendor c) Work with Activity Coordinators on Annual Calendar Employee s Comments: Signatures: Employee Signature Date Chief Operating Officer Signature Date 4

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