Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork. Date: February 2015
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1 POSITION DESCRIPTION Core Mercy Values Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: Employee name: Entity/Group: Business Unit/Department: WA Aged Care Mercy Place - Mont Clare Date: February 2015 Position reports to: Service Manager Positions reporting to this one: Nil Position Purpose: Creation and evaluation of both individual and group lifestyle programs that are resident focused, and support resident independence, creativity and dignity. These programs are aimed at ensuring Residents feel valued and that they are still motivated to engage in activities of their choice. Importantly, all activities must be performed in accordance with the Mercy values of Stewardship, Respect, Innovation, Compassion and Teamwork. Qualifications: Certificate III Aged Care and Leisure & Lifestyle Clear understanding of the lifestyle role A minimum of 12 months experience in aged care in a lifestyle or personal care role desirable Total staff management (FTE): Resource management: Annual Operating Expenditure: Annual Capital Expenditure:
2 Mandatory Organisational Competencies Required Personal Competencies required Job Competencies Required Orientation Diversity & Equity Emergency Procedures Work Health & Safety Infection Control Complaints Management Elder Abuse Effective written and verbal communication skills. Demonstrated time management and organisational skills. Ability to work as part of a team. Demonstrating autonomy as required. Display and apply initiative and flexibility to changing priorities. Innovative, positive, motivated and enthusiastic approach towards work Understanding and participation in the continuous quality improvement process. Current Driver s License. Demonstrated literacy in the use of a computer, particularly Windows applications. Ability to identify and document resident s lifestyle needs. Ability to create, implement and evaluate group lifestyle programs against stated goals and objectives. Appreciation of activity needs of residents with dementia Understanding of OH&S requirements and responsibilities, including infection control and emergency procedures Understanding of aged care regulatory requirements including ACFI and Accreditation
3 MERCY VALUES Demonstrates and upholds the Values and Mission of. Ensure the values of are incorporated into daily practices in relation to all activities. Be compassionate and provide support to staff and customers. Consistently shows respect and values each person s dignity. Seeks opportunities to be innovative for improvement. Is accountable for a high standard of care. Communicates and operates openly and honestly as an effective team member. RESIDENT CENTRED CARE Performs the duties in a timely manner taking responsibility for residents care and personal hygiene in accordance with all relevant regulations and policies, procedures and resident care plans. Promotes a resident focused approach in all activities and behaviours. Involves the resident in their care. See the resident as a person. Treat the resident as an individual. Includes resident s beliefs and values in care plan. Activities are resident focused based on input from residents. All documents utilise a language that reflects a strong care first and resident focused approach. Care reflects an extension of the resident s prior lifestyle. Residents articulate that they feel that they are the focus of care. Communication reflects respect and a non paternalistic manner. Structures in place to ensure resident confidentiality are maintained at all
4 times. Follow care plans that encompass social, emotional, spiritual and recreational needs of residents PROFESSIONAL DEVELOPMENT Maintains skills and competencies to an acceptable standard taking into consideration advances and changes in Aged Care. Maintains accurate and comprehensive knowledge of the relevant Standards, competencies and Codes of Practice which affect their care practice. Participates in the continuous staff education and training program. Ongoing professional development and maintaining industry knowledge. Demonstrated knowledge of standards. Attendance at professional development sessions. Active participation in compulsory training and/or in-service. Demonstrated care competencies. Undertakes annual competency review. TEAMWORK Operates in a manner that is conducive to effective teamwork, good relationships with service providers, residents and residents families and in accordance with the values of. Participates in teamwork which results in the achievement of objectives. Effective role modelling. Demonstrates a positive attitude and commitment to the organisation. The ability to understand and integrate those behaviours which reflect the Vision, Mission and Core Values of. Effective teams. Effectively manages conflict situations. Gossip is managed. Evidence of positive culture core business achieved high staff and resident satisfaction levels, effective use of resources, minimal sick leave levels and high staff retention levels. Develops effective reporting practices between health care practitioners. Develops effective communication Sharing of knowledge with colleagues to optimise outcomes for staff and residents.
5 practices between health care practitioners, and Residents and/or their representatives. Provide support and assistance in all areas of the facility, as required. COMMUNICATION Communicates openly and honestly as an effective team member Maintains strong communication links with all support services to provide optimal resident care Demonstrates awareness of the facility needs within the broader context Documentation provides an accurate and objective account of the residents period in the facility Restricts discussion of resident information to private areas Evidence of a culture with open and transparent communication Promotes behaviours that reflect the Mercy values and resolve conflict as required Contributes to facility operation through participation in staff meetings Establishes effective and appropriate patterns of communication with residents, families, colleagues and management Practices effective communication at all levels by developing formal and informal networks within the resident care area & related health services in order to co-ordinate resident care Approaches conflict openly using a problem solving approach Assist to ensure ACFI (Aged Care Funding Instruments) requirements are met SAFETY Takes reasonable care to protect the health and safety of themselves, fellow staff and Reports hazards, near misses and injuries immediately Documents and reports all incidents involving residents to an appropriate Complete incident reports. Support health and safety representatives.
6 others in the workplace. Key Result Areas Key Activities Standard Measures staff member Uses personal protective equipment Comply with risk management policies and procedures and instruction Contribute to risk assessments. Participate in training and meetings regarding safety. Attend all safety meetings and training sessions CONTINUOUS IMPROVEMENT PROCESS Regularly seeks feedback from residents regarding group and individual lifestyle activities. Identify opportunities for improvement and utilise quality processes. Resident satisfaction with the lifestyle program. Ongoing monitoring and evaluation of the lifestyle program in order to continuously improve. Active participation in Quality Activities. Contribute to the ongoing improvement of the facility more generally. Maintenance of membership with professional body (if applicable). REGULATORY AND POLICY COMPLIANCE Timely incident and hazard reporting. Demonstration of safe and considered manutension skills. Adherence to all OH&S responsibilities and requirements. Adherence to ACFI requirements. Timely and appropriate completion of documentation that maximises ACFI funding for lifestyle components. Works within policy, procedures and accreditation standards. Adherence to Aged Care Accreditation Standards. Adherence to all policies and procedures. RESIDENT PARTICIPATION IN A Creates in consultation with Lifestyle Each resident has a DVD that
7 MEANINGFUL ACTIVITIES PROGRAM Coordinator resident life stories Implementation of individual lifestyle programs that meet resident needs and reflect resident interests. reflects their life past and in the future i.e. birth, jobs, houses, friends, family and interests including current interests and things that bring joy to their life. Implementation of group lifestyle programs that meet the majority of resident needs and interests. Consults with Lifestyle Coordinator regularly in relation to programs and outcomes. Resident satisfaction with program. Level of resident engagement with the program. Resident level of functional ability maintained / optimised. Balances physical, social, educational, entertainment and other appropriate recreational activities to create a normal, healthy home environment and lifestyle. Creation of an environment which is positive, vibrant, fun and full of meaning for residents Ensure residents are involved in group and/or individual recreational activities Reporting any changes in regards to resident s physical, emotional or mental health to the Registered Nurse in a timely manner. Employee s Signature: Date: Print Name: Manager s Signature: Date: Print Name:
Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork. Date: February 2015
POSITION DESCRIPTION Core Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: Employee name: Entity/Group: Business Unit/Department: WA Aged Care Mercy Place
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