PSRC Coordinated Grant Competition

Transcription

1 PSRC Coordinated Grant Competition PSRC Special Needs Transportation Funding - FTA 5310 Grant Funds and Regional Ranking for WSDOT Consolidated Grant Program APPLICATION The competitive Coordinated Grant program funds eligible projects from Federal Transit Administration (FTA) Section 5310 (Enhanced Mobility of Seniors and Individuals with Disabilities) program in the Seattle-Tacoma- Everett Urbanized Area, and provides regional priority ranking for state and other FTA special needs transportation funds managed by WSDOT in its Consolidated Grant Program. Special needs projects provide transportation services to seniors, people with disabilities, low-income, and youth to help them get to medical appointments, educational opportunities, jobs, shopping and social interactions. This application is for PSRC s 5310 funds as well as to evaluate the regional priority ranking for the WSDOT Consolidated Grant program. See the following link for more information such as FAQ s. IMPORTANT: We strongly encourage you to create a user account using the option on the following page before beginning the application form. This will allow you to save and return to the form as you complete each section of the application. 1 / 2 Basic Project Information Project Title * Disabled Veterans Transportation Project Description (short description of the project elements) * The Disabled Veterans Transportation Program (DVT) provides disabled veterans living in Snohomish County the ability to access essential appointments. Our volunteer drivers transport our veterans to the VA hospital in Seattle as well as to clinics located in both Mount Vernon and Lake City. Trips to the commissary, grocery store, food banks and personal hygiene appointments are also accepted. Type of Project *

2 Operations Is this application for a project or program that is existing, expanded or new? Please see deἀ渄nitions below as needed. * Existing Expanded New (not to combine with existing or expanded) Existing (sustaining) An existing project/ program is currently addressing a need or gap identiἀ渄ed in the Coordinated plan and this grant application is to maintain the current service levels/ geographic areas/ hours, etc. that meet those needs or gaps. A project / program is still considered existing even if it has never been funded by the Coordinated Grant in the past or if the grant request is increased over current amounts in order to maintain the existing level of service. Expansion A project/ program is considered an expansion if the Coordinated Grant request is to build on an existing project/ program to fund increased service levels, expanded service to new areas or expanded hours of service, an expanded program, new busses purchased to expand service, new staff hours, etc. The project/program is considered expansion only if grant funds are used for expansion. New A project/ program is considered new if it is a stand-alone project/program that has not been funded by the Coordinated Grant and wouldn t be characterized as building upon or expanding an existing program. Examples include new technologies, new service, a new program, new mobility management/travel training program, etc. 2 / 3 Agency and Contact Information Sponsoring Agency * Catholic Community Services Contact Name * Sarah Jayne Barrett Contact Phone * Contact *

3 Type of Applicant * Public Transit Agency Private non-proἀ渄t organization Private for proἀ渄t Tribal Government State Agency Local Government Special District (i.e school, port) Other 3 / 4 Grant Request Amounts of grant funds for which you are seeking: Please select the appropriate grant funding source(s) you are seeking and enter the corresponding amount(s) below. Please use the "calculate" button to ensure the correct funding amounts have been included. To which agency(ies) and for what type of funds are you applying? * PSRC Section 5310 Funds Traditional (new or sustaining) PSRC Section 5310 Funds Other (new or sustaining) WSDOT Consolidated Grant Program (new or sustaining) PSRC Section 5310 Funds Traditional (expansion) PSRC Section 5310 Funds Other (expansion) WSDOT Consolidated Grant Program (expansion) PSRC Section 5310 Funds Other (new or sustaining) $139,614 PSRC Section 5310 Funds Other (expansion)

4 $63,025 Total: $ Please attach your PSRC eligibility screening determination here: Choose File ἀ渄le chosen Eligibility_for_Disabled_Veterans_Transportation.msg (23k) Upload Delete Has your organization received PSRC or WSDOT Coordinated Grant Funds during the Biennium for the proposed project/ program? * Identify the amount of funding received (this will be identiἀ渄ed as the project/ program's baseline funding level.) * $111,354 If this grant request is greater than the baseline funding level, provide a justiἀ渄cation for the increase in cost and describe the effect on your project/ program if you were funded at the baseline funding level instead of your full grant request. * The increase in cost, which includes the expansion amount, is so that CCS can work to fulἀ渄ll the need in the community. It is CCS' goal to be able to bring on one more staff to help coordinate trips and recruit additional volunteer drivers to accomplish this. Since the beginning of this program in 2009 the numbers of veterans requesting service has increased annually. In the past year, a point was reached where it became necessary to impose a cap on services. While managing our resources, our ability to serve the growing number resulted in the need to prioritize trips, placing an emphasis on medical and food trips. Due to the necessity to manage our service levels, many veterans had to wait for services and some had to seek other means of transportation. When developing our service-level estimations, we utilized the following data: historical, census, and those veterans who requested services but we were unable to serve due to limited funding. In addition, we are seeing an in 㰀謄 ux of younger veterans returning home who have served in the Global War on Terror. Many are requiring specialized therapies which are only available in areas outside of Snohomish County. 4 / 5

5 Project or Program Scalability Is your project scalable? * In what increments can your project be scaled back and still remain a viable project? If this is an expansion project, please indicate if it can be scaled in smaller increments if unable to award the full amount of expansion request. * Without funding at the existing level, we would have to cut back staff hours. In doing so, staff would not be available to recruit drivers or coordinate essential rides for the disabled veterans CCS serves. 5 / 6 Budget Revenues and Expenses Please identify the budget for the project/program including the match amount in the tables below. Please use the "calculate" button to ensure the correct funding amounts have been included. As a reminder, the budget = grant request + required match + any other funding source needed. Grant Sources Grant Funding Source (PSRC and/or WSDOT) Grant Request Amount Grant Funding Source #1 * PSRC Section 5310 Funds Traditional (New or Sustaining) $0 Grant Funding Source #2 PSRC Section 5310 Funds Other (New or Sustaining) $139,614 Grant Funding Source #3

6 WSDOT Consolidated Grant Program (New or Sustaining) $0 Grant Funding Source #4 PSRC Section 5310 Funds Other (Expansion) $63,025 Total Grant Request: $ Match Revenue Sources Match Funding Source (local, in-kind, etc.) Secured/ Unsecured (at the time of grant request) Amount Match Funding Source #1 * Secured/Unsecured * * In-Kind 7/255 characters Secured $202,639 Match Funding Source #2 Secured/Unsecured Federal Unsecured $5,000 7/255 characters Match Funding Source #3 Local Secured/Unsecured Unsecured $10,000 5/255 characters Match Funding Source #4 State Secured/Unsecured Unsecured $130,000 5/255 characters Total Match: $ Total Project Cost (Grant + Match): $ % Match: 63% If in-kind match is being used, please attach your in-kind valuation proposal. Choose File ἀ渄le chosen in_kind_valuation_plan.pdf (113k) Upload Delete Please describe how your budget above was developed (i.e. based on existing experience or adopted budget and/or reasonably expected funding and expenditure and assumptions). *

7 The budget was developed using historical data of clients served. The data supports a continual growth in services, which is re 㰀謄 ected with an increase to the volunteer mileage expense. We plan to implement ride-scheduling software in 2015, which will increase productivity. The net save in operational efἀ渄ciency will balance the cost-of-living increases and other administrative cost increases. Expenses: Identify the expenses required for this project/ program Please identify all project or program expenses and amounts (i.e. staff time, consultants, fuel and labor costs, insurance, etc). Please use the "calcluate" button to ensure the correct funding amounts have been included. If additional lines are needed than provided below, please submit these with an attachment. Expenses * Wages & Beneἀ渄ts Expense Amount * $104,821 Expense #2 Rent & Utilities $4,350 Expense #3 Volunteer Mileage $74,108 Expense #4 Supplies $762 Expense #5 Communications $2,265 Expense #6 Administration $16,333 Total Expenses: $ / 7 Project Service Level Infomation

8 Please provide the current biennium ( ) service levels as well as the service levels projected for the next biennium ( ). Depending on the project type, these can be provided using revenue vehicle hours, revenue vehicle trips, passenger trips, volunteer hours, etc. For mobility management projects, summarize your service accomplishments both quantitatively and qualitatively. * Since the beginning of the current biennium, CCS' Disabled Veteran Transportation program has provided 1000 passenger trips made up of 3,951.5 volunteer hours, which is 71 trips at 260 volunteer hours on average per month CCS is projecting the need for service levels for the next biennium to be a total of 25% higher with volunteer drivers providing 2142 passenger trips consisting of 7824 volunteer hours. 7 / 8 WSDOT Consolidated Grant Regional Priority Ranking If you are applying for funding through the WSDOT Consolidated Grant program, please provide a justiἀ渄cation for why your program or project should receive a regional priority ranking from the central Puget Sound region (PSRC)? If your are applying for PSRC funding only, please indicate by including "t Applicable" below. * This grant supports the ongoing operation of the Disabled Veterans Transportation (DVT) program of Catholic Community Services of Western Washington (CCS), which has been in operation in Snohomish County since July The DVT provides veterans with a safe and reliable way to access critical healthcare services including medical and dental services, as well as life-sustaining appointments such as chemotherapy, radiation and dialysis. DVT services also enable veterans to utilize food banks, purchase groceries, and other errands such as personal hygiene appointments. Veterans can also use our transportation services to access resources from various agencies including the Veterans Administration ofἀ渄ces in Seattle. Our volunteer drivers transport our veterans to the VA hospital in Seattle as well as to clinics located in both Mount Vernon and Lake City. DVT supports a number of priority areas for special needs transportation as deἀ渄ned by the Puget Sound Regional Council. It provides better connections between disabled veterans and essential services such as regional medical facilities. Its targeted outreach supports veterans with disabilities, especially those living in rural areas with limited special transportation options. Through the use of compassionate volunteers and individualized support, the CCS s DVT system puts people ἀ渄rst, moves people efἀ渄ciently, and moves more people than can be accommodated by current ἀ渄xed-route systems. Our services are provided by volunteer drivers who use their personal vehicles for transporting our clients. Each volunteer is screened and trained following Agency Council on Coordinated Transportation (ACCT) best practices standards. All vehicles must pass a safety inspection and drivers must pass a driving evaluation prior to transporting clients. Each driver attends quarterly safety meetings. The DVT program provides door-to-door and door-through-door service, and can accommodate veterans who are wheelchair bound and capable of self transferring. Ofἀ渄ce hours are from 8:30am till 5pm Monday thru Friday; service hours may be 24/7 depending on the availability of a volunteer driver. All services provided through the DVT program are at no cost to the veteran. This program is available for all veterans within Snohomish County, including those who are currently homeless, allowing them the same opportunity for transportation as the rest of the population. CCS's DVT program works closely with area agencies including the local Veterans Center, Snohomish County Veterans Assistance and Veterans Administration. We participate in SNOTRAC, Veterans Service Partnership and the Homeless Veterans subcommittee of the Homeless Policy Task Force and other regional meetings that focus on veterans services.

9 Please indicate whether you require state funding from WSDOT in order to ensure minimum match for federal funds. * t Applicable Are you willing to withdraw your Consolidated Grant regional priority ranking request and WSDOT Consolidated Grant application if the Special Needs Transportation Committee (SNTC) provides a recommendation for PSRC to fund your program/project request with FTA Section 5310 funds? [te: ἀ渄nal decision on PSRC funding occurs after the WSDOT grant deadline.] * t Applicable 8 / 9 Policy Criteria Addressing Needs and Gaps The needs and gaps identiἀ渄ed in the PSRC Coordinated Transit-Human Services Transportation Plan are noted in Chapter 4 of the plan document. Please reference these in your answers below. Identify the needs and gaps from the PSRC Coordinated Transit-Human Services Transportation Plan that your project/program addresses. For expansion projects, please include only the needs and gaps that the existing project addresses. *

10 The Human Services Transportation Plan acknowledges the importance of serving veterans: "New to the Coordinated Plan is the addition of veterans and individuals with limited English proἀ渄ciency (LEP) as subset target populations. While not necessarily having a special transportation need, both of these population groups tend to be correlated with one or more special needs categories at a higher rate than the general population." Our program is an effective alternative for individuals who might not qualify for either Medicaid or ADA complementary paratransit service. DVT meets the ἀ渄rst goal of the Puget Sound Regional Council (PSRC) Coordinated Transit-Human Services Transportation Plan to "put people ἀ渄rst"; people should have access to affordable transportation, use it safely, and get to where they need to go without an overly burdensome process or trip time. Our program supports the PSRC priorities of providing better connections between disabled veterans and essential services, and provides targeted outreach to veterans with disabilities. The Disabled Veterans Transportation program addresses these needs that are outlined in the PSRC Transportation Plan: Safe and convenient access to appropriate transportation options. Affordable transportation options. Reliable transportation. Safe and secure transportation. Convenient trip planning. Reasonable travel times. Accessible transportation infrastructure. Seamless connections between transportation services. Describe how the project or program addresses those needs or gaps. For expansion projects, please only address how the existing projects addresses the needs or gaps. * Our volunteer drivers pick up our clients at their homes and drive the client to their prescheduled destinations in a passenger vehicle. The trips are scheduled by the client calling a Transportation Coordinator at least a week in advance, and the coordinator insures that a driver is available who will verify with the client the night before when the pickup and drop-off will occur. This provides great assurance to our clients that they will have a guaranteed ride. All services provided through PSRC 2014 Coordinated Grant Program Supplemental Application Information 3 the program are at no cost to the veteran. This program is available for all veterans within Snohomish County, including those who are currently homeless, allowing them the same opportunity for transportation as the rest of the population. This program addresses spatial and temporal gaps in the city of Everett, as the volunteer drivers are able to drive to client homes that are not close to bus routes, as well as providing service in non-peak hours when other transportation options are infrequent. This is an existing program that has provided rides in excess of 55,000 miles in PY If your program does not receive grant funding, will the lack of funding create a new mobility need or gap for people with special transportation needs? * If so, please describe the impact to populations served in terms of creating new needs or gaps if your project or program is not funded. *

11 Prior to the founding of the Disabled Veterans Transportation program in 2009, veterans in Snohomish County found travelling long distances to access services an overwhelming experience. Long bus rides and multiple transfers can be an overwhelming barrier for those veterans who experience anxiety disorders, chronic pain, or fatigue. The CCS program is essential for veterans who need transportation to access social, medical and mental health services. Thanks to our tightly-scheduled program, clients are not reliant upon waiting windows while trying to get to important and time-sensitive doctor s appointments in other cities. Clients are also able to travel to the grocery store, the post ofἀ渄ce, and other places where they engage in activities of daily living. Our clients are proud men and women who have served our country. It is often difἀ渄cult to admit to reliance upon others for a basic necessity as a ride to the grocery store, particularly when you used to be able to do such things for yourself. The peer-to-peer network that VCS offers helps the veterans in Snohomish County to maintain their dignity. It offers a healthy social outlet for many isolated members of the community. Additionally, identify the needs and gaps that your project or program expansion will address beyond the existing project. * This project sustains a program that has had past success and is vital to meeting the needs of the Snohomish County veterans community. There are over 58,000 veterans living in Snohomish County [source: quickfacts.census.gov], which is over 8% of the county s population. Prior to the start of the DVT program, veterans in Snohomish County found travelling long distances to access services an overwhelming experience. Long bus rides and multiple transfers can be an overwhelming barrier for those veterans who experience anxiety disorders, chronic pain or fatigue. Paratransit services are only available at pick-up points along the I-5 corridor, limiting access even more for rural veterans. The CCS program is essential for veterans who need transportation to access social, medical and mental health services. Will the proposed project/ program expansion require one-time funds from this grant source to be selfsustaining? * 9 / 10 Policy Criteria Goals and Prioritized Strategies The goals and prioritized strategies identiἀ渄ed in the PSRC Coordinated Transit-Human Services Transportation Plan are described beginning on page 46 of the plan document. Please reference these in your answers.

12 Identify the prioritized strategy(ies) from the PSRC Coordinated Transit-Human Services Transportation Plan that your project or program addresses and describe how the project or program addresses this(these) strategy(ies). * DVT supports a number of priority areas for special needs transportation as deἀ渄ned by the Puget Sound Regional Council. It provides better connections between disabled veterans and essential services such as regional medical facilities. Its targeted outreach supports veterans with disabilities, especially those living in rural areas with limited special transportation options. Through the use of compassionate volunteers and individualized support, the CCS s DVT system puts people ἀ渄rst, moves people efἀ渄ciently, and moves more people than can be accommodated by current ἀ渄xed-route systems. DVT meets the ἀ渄rst goal of the Puget Sound Regional Council (PSRC) Coordinated Transit-Human Services Transportation Plan to "put people ἀ渄rst"; people should have access to affordable transportation, use it safely, and get to where they need to go without an overly burdensome process or trip time. Our program supports the PSRC priorities of providing better connections between disabled veterans and essential services, and provides targeted outreach to veterans with disabilities. 10 / 11 Policy Criteria Coordination and Avoiding Unnecessary Duplications Describe how your organization demonstrates effective partnerships (including long-term ἀ渄nancial partners), combines resources for developing or sustaining projects or fosters shared-use arrangements. * Our program provides on-demand single-passenger vehicle trips to destinations that otherwise would not be easily reachable via public transportation. Though our client trips are rarely multimodal, we do see the importance of coordinating with other agencies and organizations to ensure coverage without overlap. CCS's DVT program works closely with area agencies including the local Veterans Center, Snohomish County Veterans Assistance and Veterans Administration. We participate in SNOTRAC, Veterans Service Partnership and the Homeless Veterans subcommittee of the Homeless Policy Task Force and other regional meetings that focus on veterans services. Do any of your partners provide ἀ渄nancial commitment to the project/program? * Cite jurisdiction or planning documents that includes or supports your project/ program. These can include local comprehensive plans, mobility management plans, plans developed by area agencies on aging, etc. *

13 The 2015 Snohomish County Low Income Community Needs Assessment identiἀ渄ed transportation as a need for the low income community in Snohomish County. One-third respondents reported that for them, public transportation was not affordable for them, and the transit schedule was inconvenient. DVT addresses both of these barriers. Our volunteer drivers pick up our clients at their homes and drive the client to their prescheduled destinations in a passenger vehicle. The trips are scheduled by the client calling a Transportation Coordinator at least a week in advance, and the coordinator insures that a driver is available who will verify with the client the night before when the pickup and drop-off will occur. This provides great assurance to our clients that they will have a guaranteed ride. All services provided through the program are at no cost to the veteran. This program is available for all veterans within Snohomish County, including those who are currently homeless, allowing them the same opportunity for transportation as the rest of the population. Does your project/program serve a geographical area that is already served by another agency, including a public transit agency or is there another duplication in service provided? * 11 / 12 Technical Criteria Technical Capacity Describe how your project/ program makes efἀ渄cient use of funds. * Catholic Community Services has a long history of managing federal, state and county funds. CCS maintains ongoing over site of all funds awarded to the agency. The accounting department prepares monthly ἀ渄nancial reports for program managers to track all program spending by source. Along with PRSC and WSDOT DVT currently receives funding from United Way, Balance of State, Older American Act Title III-B, City of Everett, and individual donors. Fiscal monitoring including reviewing monthly revenue/expenditure reports and ensuring that expenditures are within budgeted levels and both reviewed by the Program Manager and the rthwest Operations Director. Describe how your organization has increased program/project ἀ渄nancial sustainability over time for the project/ program seeking grant funds. *

14 Catholic Community Services actively pursues other funding opportunities, through government, private and foundations. Our agency-wide long term goals include serving veterans as a primary vulnerable population focus of the organization. Our transportation program receives annual funding from Balance of State, Snohomish County OAA, Community Development Block Grant, and United Way. All funding available through the transportation program is used to support our low income, senior, and disabled clients, which includes veterans. In 2011 we received funding from a private donor to be used speciἀ渄cally for seniors, which also includes many of our veteran clients. The funding is designated for transportation services to access food banks and grocery stores. Does your staff / agency have experience implementing programs using state or federal funds? * If so, explain the role of the staff/ agency in managing these funds and if the grant was managed successfully (met project milestones, minimized returned funds, addressed all federal or state reporting requirements, etc.). * Staff for this project includes a Volunteer Coordinator, Programs Coordinator, and Program Manager. All staff have experience with this project; our Program Manager is responsible for the grant management of FTA, state and other funds. - Volunteer Coordinator: Coordinates and organizes volunteer drivers; assures timely and accurate documentation of all volunteer/client service information in the database; keeps Program Manager informed about sensitive or emergent problems that arise. Staff has been in this position for six years - professional background was as an International Market Analyst. - Programs Coordinator: Takes client phone calls to schedules rides; recruits volunteers and provides information regarding our programs; reports on monthly program usage; participates in community and professional coalitions relating to volunteer management and veterans issues. Staff has an Associates Degree and 5 years experience in local non-proἀ渄t work. - Program Manager: Coordinates staff; works with the CCS Regional COO on ἀ渄scal monitoring; reviews monthly revenue/expenditure reports; ensures that expenditures are within budgeted levels; oversees program compliance with all licensing and contract requirements; ensures that program operation and documentation complies with contracts, auditing and all other applicable standards; develops and conducts ongoing program-auditing processes to ensure that program standards are maintained throughout the service area and across programs. The current manager has been with CCS/ CHS for the past six years managing a variety of programs. She has a Masters of Social Work from the University of Washington. Did this program/project return federal or state funds from the biennium? * Is your project/program funded by PSRC or WSDOT grants for the biennium? * Please indicate how much has been spent in the July 1, 2015 to June 30, 2016 time period, and whether or not your project/program is on-track to fully expend its grant funds in the biennium.

15 The program has utilized $56,441 and is on-track to use all grant funds by the end of the biennium. 99/255 characters Has your agency had any issue with complying with federal or state grant requirements that has threatened its standing with WSDOT since July 1, 2013? * Please describe your project/program s implementation or maintenance plan including milestones, coordination efforts and/or outcomes, as appropriate to the type of project. * Measurable outcomes for the DVT program include accessibility, mobility and reliability. Our performance goals are 㰀謄 exible enough to allow services to be tailored to the unique characteristics of the population we serve, yet consistent enough to meet the program s desired outcomes. CCS projects that in the Biennium July 1, June 30, 2019 the DVT program will provide 2,184 rides and a total of 7,824 volunteer hours. These funds will enable DVT to provide rides to services for clients. We consistently have more ride requests than we have drivers available. In terms of implementation schedules, we are currently in operation and will use these funds as soon as they are available. All funding will be utilized within the program biennium. 12 / 13 Technical Criteria Beneἀ渄t To Special Needs Populations Identify your project/program service area in terms of geographical boundaries. * DVT serves all eligible disabled veterans living in Snohomish County. However, the trips provided to these veterans may cross county borders. Please upload a project map here, if available.

16 Choose File ἀ渄le chosen CCS_Sno_Project_Service_AreaMap.pdf (270k) Upload Delete Describe the number of people that the project/ program serves and your capacity to serve them (te: capacity can be described in terms of number of vehicles, drivers, boardings, travel training events, etc. Please describe capacity in the most logical terms for your project/program.) If your agency serves other people through other funding sources, be clear what percentage or number of people will be served by the PSRC/ WSDOT grant funds and how that differs from your other projects/ programs. * With these funds, we expect to serve 80 unduplicated veterans residing in Snohomish County. The funding requested in this grant will help the program to meet the growing needs of this at- risk population. The goal of DVT is to enable clients to access needed services at no cost to themselves in order to live independent and healthy lives in their own homes. The transportation program provides for special needs clients so that they are able to perform tasks considered essential for their safety, health and well-being. In addition to providing transportation to eligible clients, program objectives include removing barriers to access, initiating collaborative efforts and promoting volunteerism. CCS' DVT program accounts for 35% of our overall transportation clientele. Please explain how you incorporate feedback from populations that you serve in planning and implementing your program. * CCS uses a database to track demographic information of each client and provides the capability to report on number of individuals served. Each month, the Programs Coordinator creates a report to track the service date, volunteer hours, mileage, and start/end locations of each trip provided. This information is used to track the program output and develop new strategies in recruiting from speciἀ渄c areas. We conduct a survey of our clients to help measure the success of our program and to ensure the quality of our service continues to be maintained. Provide an explanation on how this project/ program provides favorable beneἀ渄t to the population served. If possible, please provide data to reinforce explanation. * Volunteer drivers provide door through door rides for medical appointments, essential errands and social activities. The ability to make multiple stops and 㰀謄 exibility of a volunteer driver provides special needs populations with the transportation assistance that best ἀ渄t their needs. DVT is affordable transportation for those living on a ἀ渄xed income since rides are free. Volunteer drivers are able to pick up passengers at their homes and deliver them to their appointment without lengthy wait times. Rides are provided evenings and weekends, in addition to daytime hours, and the services are not limited to medical appointments. Volunteers also provide rides for errands of all kinds. The program is preventative through its efforts to help maintain the quality of life, health, and wellbeing of the recipients, relieve caregiver burden and stress, and create infrastructure that supports individuals who are isolated or homebound. Beneἀ渄ts of DVT for program participants include: 1. Increased independence and ability to remain in their supportive neighborhoods 2. Decreased isolation through connection with volunteers 3. Cost effective alternative to other transportation options 4. One on One support during ride In response to DVTs last program survey question, "What was the most helpful about DVT for you?" the clients reported these qualities were valued by them: - Door to Door Service - Cost - Timeliness - Dependability - Reduced Waiting Time

17 13 / 14 Technical Criteria Project Meets Speciἀ渄c Performance Measures and Achieves Desired Outcomes The performance measures identiἀ渄ed in the PSRC Coordinated Transit-Human Services Transportation Plan begin on page 49 of the plan document. Please reference these in your answers. Describe each performance measure used to evaluate your project/program (performance measures must be meaningful and directly relevant to the project). * The program collects service data to record the number of rides, miles, riders, volunteers and hours of service provided as measures of effectiveness. In addition, a standardized survey is used to measure the success of volunteer support in helping veterans with disabilities access any services they need to remain independent. Clients are surveyed to monitor success and effectiveness of services in the following areas: 1. Independence: A minimum of 65% of program participants will report services have been helpful in enabling them to remain living independently. 2. Stability: A minimum of 85% of program participants will maintain their independent living status three months or longer from intake. 3. Supportive Connections: A minimum of 65% of program participants will report feeling less isolated and more connected to the community as a result of their volunteer's help. If your project is continuing from past funding cycles, describe each performance measure that was cited your last grant application and address how well the project/ program has performed to meet the objective. * To date in the current biennium, DVT has provided volunteer hours of transportation covering 55,844 miles to help 64 veterans accomplish essential errands such as medical appointments, banking, shopping and tips to the food bank. The program is on track to provide a total of 6,259 volunteer hours of transportation covering 95,732 miles for a total of 1,714 passenger trips. While this won't meet our goal of 3,208 total trips provided, it more than exceed our goal of total miles of 90,720 and volunteer hours of 5,892. Has your organization established measurable targets for each measure cited? *

18 How is your project/ program performing in relationship to each target (trending toward target, meets target, exceeds target)? * Of the data collected to monitor success and effectiveness of services in the following areas, the results are as follows: 1. Independence: A minimum of 65% of program participants will report services have been helpful in enabling them to remain living independently. Eighty percent of participants reported the services are very helpful in enabling them to remain living independently. 2. Stability: A minimum of 85% of program participants will maintain their independent living status three months or longer from intake. Eighty-seven percent of participants reported an increase in their ability to manage daily living tasks necessary to maintain independent lifestyles by participating in the program a minimum of three months. 3. Supportive Connections: A minimum of 65% of program participants will report feeling less isolated and more connected to the community as a result of their volunteer's help. This one was close but did meet the minimum at 66% of participants reported they experienced less isolation and felt more connected to their community as a result of the volunteer assistance they received. Over half of DVT participants have been receiving transportation services for three years or longer. These numbers demonstrate the success of the program in its goal to support veterans maintain their independence through volunteer support. 14 / 15 Supplemental Information Please add any additional information you would like to add to supplement your application. The Disabled Veterans Transportation program provides veterans with a safe and reliable way to access critical healthcare services including medical and dental services, as well as life-sustaining appointments such as chemotherapy, radiation and dialysis. Unlike other ride services, our program also enables veterans to utilize food banks, purchase groceries, and attend to other errands such as personal hygiene appointments. Veterans can also use our transportation services to access resources from various agencies including the Veterans Administration ofἀ渄ces in Seattle. Our volunteer drivers transport our veterans to the VA hospital in Seattle as well as to clinics located in both Mount Vernon and Lake City. Our services are provided by volunteer drivers who use their personal vehicles for transporting our clients. Each volunteer is screened and trained following Agency Council on Coordinated Transportation (ACCT) best practices standards. All vehicles must pass a safety inspection and drivers must pass a driving evaluation prior to transporting clients. Each driver attends quarterly safety meetings. Ofἀ渄ce hours are from 8:30am till 5pm Monday thru Friday, service hours are dependent on the availability of a volunteer driver. We are seeing an in 㰀謄 ux of younger veterans returning home who have served in O.E.F/O.I.F Operation New Dawn. Many are requiring specialized therapies which are only available in areas outside of Snohomish County. We seek to support the veterans of Snohomish County in maintaining their dignity and independence.

19 Attachments Please add any additional attachments for the grant request here. This can include letters of support, letters committing matching funds, etc. If you are a new nonprofit applicant to this competition, please attach your 501(c) IRS Letter of Determination. If you have more than three attachments, please consider combining multiple documents into one attachment. Additional Attachment 1 Choose File ἀ渄le chosen Upload Delete Additional Attachment 2 Choose File ἀ渄le chosen Upload Delete Additional Attachment 3 Choose File ἀ渄le chosen Upload Delete 15 / 16 APPLICATION AUTHORITY This application must be certiἀ渄ed by someone authorized or delegated to sign contracts on behalf of your organization, such as the board chairperson or chief executive ofἀ渄cer. Applications submitted without the checkbox selected will be rejected and will not be considered for grant funding. Certiἀ渄cation * I certify, to the best of my knowledge, that the information in this application packet is true and accurate and that this organization has the necessary ἀ渄scal, data collection and managerial capabilities to implement and manage the project(s) associated with this application. Name * Will Rice

20 Job Title * CCSNW Regional Chief of Operations, Vice President Date * 09/28/2016 You have now completed your application for the PSRC Coordinated Grant Program and will receive a conἀ渄rmation shortly. REMEMBER that if you are applying for WSDOT funds, you also have to ἀ渄ll out the WSDOT application and you are responsible for knowing the application dates. PSRC will submit to WSDOT the regional priority rankings that will be evaluated as part of this PSRC application. Please contact PSRC staff with any questions: Gil Cerise or gcerise@psrc.org Kim Scrivner or kscrivner@psrc.org 16 / 17 CLOSE PSRC Coordinated Grant Application