Message from Rhonna Cass

Transcription

1 Message from Rhonna Cass Chartwells K12 Stars, I could not be more pleased to share with you our 2016 Be-A-Star program! This year s theme, Leading the Field: Greatness Grows Here is an exceptional fit for Chartwells K12. We are leaders in our field (i.e. industry) and have achieved so much over the years thanks to our great people. Greatness is our standard and this year s theme revolves around shaping our industry by continuing to always grow as individuals and as a group. Best of all, it s about your efforts, and how you each shape our success and enable us to set that higher standard. You put a tremendous effort and a lot of enthusiasm into this past year s Be-A-Star and we will continue to focus on our key sector initiatives living our eat. learn. live. philosophy, keeping our people safe, and embracing Diversity & Inclusion. We made a few updates based on what we heard from you, and if last year is any indication you will go above and beyond in your Star achievements and have fun along the way! Star 1: Celebrating eat. learn. live. week Star 2: Safety Stop, Think, Act Star 3: Diversity & Inclusion You are the reason we are the leaders in K12, and we lead with such a focus on nurturing the whole child and ultimately making a difference in students lives and in the communities where we work and live. I greatly look forward to seeing your exceptional efforts this year in our schools and communities, and to celebrating along the way with you in-person, over and on Yammer! Challenge yourself and your team to exceed expectations, and you may be among the winners! Let s get started! CEO Chartwells K12

2 Welcome to the 2016 Be-A-Star Program Leading the Field: Greatness Grows Here Chartwells K12 is in a unique position to shape our industry. Our star associates are the key to our success. The job you and your team do every day allows us to set a higher standard of excellence and makes us an altogether great place to work. Remaining the industry leader calls for us to continually grow as individuals and as Chartwells K12, so this year, our Be-A- Star program is called: Leading the Field: Greatness Grows Here Be-A-Star selects and celebrates the very best 100 associates from each of the Compass sectors to recognize great effort, creativity and enthusiasm. How to get started: Read the Introduction and Stars 1, 2 and 3; prepare a plan for completing all the achievements on time. Introduce the Program to your team: 1. Share the message from our President, Rhonna Cass with the entire team. 2. Play the Program Kick-Off Video. 3. Share the support document Mapping Our Way Forward with your team - an overview of Compass Group s Management & Performance Framework. 4. Use the Be-A-Star Overview and Tracking sheet to help showcase the program and progress of each Star period.

3 CONGRATULATIONS AGAIN TO THE 2015 WINNERS! THIS COULD BE YOU IN 2016! From left to right: Rhonna Cass, CEO Chartwells K12; Sue Malesa, Salaried Associate of the Year; Chef Mario Perez, Culinary Leader of the Year; Leslie Willems representing the Kaukauna Area School District Account of the Year team; Genie Caroselli representing the Chartwells K12 and Compass Five Jewel Award-winning South Region; Quinncy West, Hourly Associate of the Year Introduction Resource Links: Message from Rhonna Cass usa.com/chartwellssch/shared%20documents/2016%20be-a- Star%20Message%20from%20Rhonna%20Cass.pdf Program Kick-Off Video Mapping Our Way Forward support Program Support Be-A-Star Overview and Tracking sheet (page 4)

4 Be-A-Star Overview and Tracking STAR OVERVIEW DUE DATE Star 1: Celebrating eat. learn. live. week eat. learn. live. week is a celebration of our eat. learn. live. philosophy and our commitment to building a culinary culture, partnering with our clients in education and sharing our passion with our communities. January 29, 2016 COMPLETION DATE/OWNER Star 2: Safety Stop, Think, Act Star 3: Diversity & Inclusion Five Jewel Award Pick one activity from each category of eat. learn. live. (total of 3) Our people are our priority and keeping our associates safe and well is paramount. Safety for us is about creating a culture of safety at your school and within your district by preventing unsafe behaviors and intervening when you see a potentially unsafe environment or action. It is because of our people-with their different backgrounds, experiences and skills-that we are able to provide exceptional food and service to our students and communities. Compass Group believes a diverse and inclusive environment supports innovation and collaboration, and benefits our associates, clients and customers. March 31, 2016 May 20, 2016 May 13, 2016 Compass In the Community The Compass in the Community North America Awards program recognizes the groups that are giving back to the communities we serve whether time, energy or financial resources. June 17, 2016

5 eat. learn. live. week: January 11-15, 2016 Due Date: January 29, 2016 eat. learn. live. week is a celebration of our eat. learn. live. philosophy and our commitment to building a culinary culture, partnering with our clients in education and sharing our passion with our communities. Locally, Chartwells K12 teams are encouraged to celebrate the week by focusing on efforts around building a culinary culture (eat), partnering in education (learn) and fostering community, student and client relationships (live). To achieve Star 1 pick one activity from each of the categories: eat, learn and live for a total of 3.) Save completed submission form for Star 1 and upload along with supporting doucments to the Star Claims page of the Be-A-Star website: beastar.compass-usa.com > Star Claims

6 Star 1 eat. (pick 1 of 2 activities from this category) Focus on building a culinary culture 1.) Feature and SAMPLE the CK12 Signature recipe: HOMEMADE GRANOLA SUBMISSION CRITERIA: Submit photos of your sampling with Be-A-Star: Star 1 Submission Form 2.) Tell us one or more personal Food Inspiration Stories SUBMISSION CRITERIA: Submit your Food Inspiration Stories Submission Form with Be-A-Star: Star 1 Submission Form

7 Star 1 learn. (pick 1 of 2 activities from this category) Focus on education for both our associates and our customers 1.) Partner with a teacher or class to support nutrition education, leveraging our FOOD FOCUSES. Showcase citrus fruits through suggested recipes. SUBMISSION CRITERIA: Photo or video of your classroom with Be-A-Star: Star 1 Submission Form 2.) Educate the school community about ways to make healthy food and activity choices via a monthly community nutrition newsletter. Customize the NEWSLETTER TEMPLATE provided and work with your partner to distribute ( or school website post) SUBMISSION CRITERIA: Completed newsletter with Be-A-Star: Star 1 Submission Form

8 Star 1 live. (pick 1 of 2 activities from this category) Focus on community, student and client relationships. 1) Invite your client to have lunch with you (beyond your regular meetings) in the café. Take the time to taste new menu items and discuss and document your future plans! SUBMISSION CRITERIA: Recap of discussion and items tasted included on the Be-A-Star: Star 1 Submission Form 2) Identify a partner organization in the community that supports 1)Hunger Awareness/Prevention; 2)Youth health and wellness; OR 3) Youth education; and plan one or more ways to work together to support them throughout the year. SUBMISSION CRITERIA: Name the organization and the first activity on the Be-A-Star: Star 1 Submission Form

9 Prepare- eat. learn. live. week (Star 1 Achievement Form) Support Materials and Collateral: All items located on MyCompass Chartwells K12 Signature Recipe: Homemade Granola: Newsletter Template: WopiFrame.aspx?sourcedoc=/Documents/ ELLW2016_NewsletterTEMP_withText.docx&action=default Simply Good: Food and Nutrition Education: Education.aspx Food Story Submission Form: Resource Links: KidsGardening.org: Hunger Awareness/Prevention: Youth Health & Wellness:

10 Star 2 Safety - STOP, THINK, ACT Due Date: March 31, 2016 Our people are our priority and keeping our associates safe and well is paramount. Safety for us is about creating a culture of safety at your school and within your district by preventing unsafe behaviors and intervening when you see a potentially unsafe environment or action. Become a Safety Star by completing each Achievement under STOP, THINK, and ACT to receive Star 2! Save completed submission form for Star 2 and upload along with supporting doucments to the Star Claims page of the Be-A-Star website: beastar.compass-usa.com > Star Claims

11 Stop 1) Standardize safety orientation for all new associates and based on monthly reports determine and document additional safety training required at your operation. Document a Safety Action Plan that is covered during a monthly CHAT session. a. Compass Group Risk Management Department Website SUBMISSION CRITERIA: Safety Action Plan submitted with Be-A-Star: Star 2 Submission Form

12 Think 2) In MyLMS: Port of Call 9: Workplace Safety training, conduct at least one (1) of the In Unit Trainings and document the trainings. a. MyLMS - Compass Manager Workplace Safety Training: SUBMISSION CRITERIA: Sign-in sheets from training with Be-A-Star: Star 2 Submission Form

13 Act SUBMISSION CRITERIA: Photo of bulletin board with Be-A-Star: Star 2 Submission Form Prepare STOP, THINK, ACT (Star 2 Achievement Form) Star 2 Achievement Resource Links: Compass Safety page Safety Moments: 3) Create or update a Did We Work Safely Today? bulletin board for reference with all associates and utilize Stop Think Act Moments ments_from_career_development.pptx&action=default Safety Savvy Roadmap: 20Savvy!.pdf

14 Diversity & Inclusion Due Date: May 20, 2016 It is because of our people-with their different backgrounds, experiences and skills-that we are able to provide exceptional food and service to our students and communities. Compass Group believes a diverse and inclusive environment supports innovation and collaboration, and benefits our associates, clients and customers. 1) Complete a Five Jewel Award submission outlined on page 32. SUBMISSION CRITERIA: Five Jewel Award video link included with Be-A-Star: Star 3 Submission Form -----AND COMPLETE ONE OF TWO ACTIVITIES BELOW ) Complete the checklist for the types of Diversity & Inclusion programs your team members have attended and outline in the comments how your team will reach 100% participation of Appreciating Differences and Managing Inclusion. SUBMISSION CRITERIA: Completed checklist submitted with Star 3 Submission Form and uploaded to the to the Star Claims page of the Be-A-Star website: beastar.compass-usa.com OR versity%20and%20inclusion%20checklist% docx?web=1 2) Create a Diversity or Inclusion moment in your unit and share it with your submission form to show us how you embrace Diversity & Inclusion. You Diversity & Inclusion moment just might inspire other units! SUBMISSION CRITERIA: Submit a description of your Diversity & Inclusion moment and submit along with Be-A-Star: Star 3 Submission Form uploaded to the Star Claims page of the Be-A-Star website: beastar.compass-usa.com. See DIAC Make A Moment Matter page on MyCompass for Diversity & Inclusion moment inspiration

15 Prepare- Diversity & Inclusion (Star 3 Achievement Form) Star 3 Achievement Resource Links House of Inclusion: sion.aspx Faces of Our Success: Report2013.pdf Diversity & Inclusion page on MyCompass: sion.aspx 2015 winners video: Chartwells K12 South Region Diversity page on AltogetherGreat.com Chartwells DIAC Make a Moment Matter page on MyCompass: usa.com/hr/pages/diversity%20and%20inclusion/chartwells-diversity- Moments.aspx Five Jewel Award page on My Compass (featuring past winners) spx We ve achieved a competitive advantage on other organizations, by fostering a culture of awareness around the importance of a diverse and inclusive workplace that promotes inclusion and appreciating differences for our associates, customers, clients and the communities me serve.

16 Star 1 Achievement Form Celebrate eat. learn. live. week Operation Number Operation Name Manager Name Operation Phone Address Region District Manager Operation Mailing Address Save completed form and upload to the Star Claims page of the Be-A- Star website: beastar.compass-usa.com. > Star Claims Complete the form by adding your initials by each task that has been completed, and by completing the RECAP section below and providing any additional supporting documentation. Initial completed initiative eat: category 1) Feature and SAMPLE the CK12 Signature recipe: HOMEMADE GRANOLA 2) Tell us one or more personal Food Inspiration Stories Initial completed initiative learn: category 1) Partner with a teacher or class to support nutrition education, leveraging our FOOD FOCUSES. Showcase citrus fruits through suggested recipes. 2) Educate the school community about ways to make healthy food and activity choices via a monthly community nutrition newsletter. Customize the NEWSLETTER TEMPLATE provided and work with your partner to distribute ( or school website post)

17 Initial completed initiative live: category 1) Invite your client to have lunch with you (beyond your regular meetings) in the café. Take the time to taste new menu items and discuss and document your future plans. 2) Identify a partner organization in the community that supports 1) Hunger Awareness/Prevention 2) Youth health and wellness OR 3) Youth Education; and plan one or more ways to work together to support them throughout the year eat. learn. live. week RECAP section: In the space below, describe how your team was able to complete the star achievement. Who was involved, who really helped to make it all happen, what were some of the stories that came out as a result of this effort, etc. Provide all required documentation.

18 Star 1 Achievement What is your FOOD INSPIRATION STORY? We all have a connection with food. Whether it be a cherished family recipe, a favorite meal, the flavor of a certain culture, or a professional cook s signature dish, food nourishes our bodies and souls in many ways. What food inspires you? Did a relative teach you the prized family recipe? Or perhaps there is a dish you make that your students LOVE? Tell us about your favorite food, meal or dish and you could be featured in an upcoming Chartwells K12 publication. Explain why you love this particular food, meal or dish: its inspiration and/or history, and the reasons why preparing or eating it inspires you! Name Location Position Years in K12 Tell us your food story:

19 Star 2 Achievement Form STOP, THINK, ACT Operation Number Operation Name Manager Name Operation Phone Address Region District Manager Operation Mailing Address Save completed form and upload to the Star Claims page of the Be-A- Star website: beastar.compass-usa.com > Star Claims Complete the form by adding your initials by each task that has been completed, and by completing the RECAP section below and providing any additional supporting documentation. Initial completed initiative Stop category Standardize safety orientation for all new associates and based on monthly reports determine and document additional safety training required at your operation. Document a Safety Action Plan that is covered during a monthly CHAT session. Initial completed initiative Initial completed initiative Think category In MyLMS: Port of Call 9: Workplace Safety training, conduct at least one (1) of the In Unit Trainings and document the trainings. Act category pick one of two Create or update a Did We Work Safely Today? bulletin board for reference with all associates and utilize Stop Think Act Moments

20 Implement the Why Am I Safe poster at your school and document your creation by taking a photo and sending it to the BAS website. SAFETY RECAP In the space below, describe how your team was able to complete Star 2. Who was involved, who really helped to make it all happen, what were some of the stories that came out as a result of this effort, etc. Provide all required documentation.

21 Star 3 Achievement Form Diversity & Inclusion Operation Number Operation Name Manager Name Operation Phone Address Region District Manager Operation Mailing Address Save completed form and upload to the Star Claims page of the Be-A- Star website: beastar.compass-usa.com > Star Claims Complete the form by adding your initials by each task that has been completed, and by completing the RECAP section below and providing any additional supporting documentation. Initial completed initiative Initial completed initiative 1) Complete a Five Jewel Award submission outlined on page 28. Pick one of two 1) Complete a Five Jewel Award submission outlined on page 28. 2) Create a Diversity or Inclusion moment in your unit and share it with your submission form to show us how you embrace Diversity & Inclusion. You Diversity & Inclusion moment just might inspire other units!

22 DIVERSITY & INCLUSION RECAP In the space below, describe how your team was able to complete this star achievement. Who was involved, who really helped to make it all happen, what were some of the stories that came out as a result of this effort, etc. Provide all required documentation.

23 ADDITIONAL AWARDS OVERVIEW Achieving Stars: This is your opportunity to be recognized for your growth and success this year. Operations that earn all three Stars are Gold Accounts! Gold Accounts that also achieve budget through the 3rd Quarter are Platinum Accounts! Gold Accounts will be rewarded with a certificate of achievement and publication in an internal newsletter. Platinum accounts will be rewarded with a plaque of achievement and publication in an internal newsletter. Be-A-Star Regional and National Awards Additionally, Chartwells K12 rewards outstanding achievements of individuals and the top performing operations regionally. Want your team members or your account to be recognized at a regional meeting or maybe be recognized nationally at the Compass Night of Stars event? Submit your star associates in the following categories: Hourly Associate of the Year Salaried Associate of the Year Culinary Leader of the Year Account of the Year Compass in the Community North America Awards Giving back to the communities we serve is the right thing to do. Compass Group is proud of the time, energy and financial resources our businesses and associates contribute to help build stronger, healthier communities. The Compass in the Community North America Awards program recognizes those associates and accounts who best demonstrate this guiding principle. Submit an essay and overview of community engagement for an opportunity to be recognized nationally and earn money for your partner charity. Five Jewel Award for Best Practices in Diversity & Inclusion Compass Group believes a diverse and inclusive environment supports innovation and collaboration, and benefits our associates, clients and customers. Visit AltogetherGreat.com to learn more about Diversity & Inclusion at Compass Group. Submit an overview of all of the ways your team celebrates diversity and embraces inclusion.

24 Be-A-Star Awards Date: June 17, 2016 ABC (Above & Beyond the Call of duty) Awards: NOMINATIONS Use the ABC Nomination forms to nominate a SUPER STAR in each of the following categories: Hourly Associate Do you know a super star that is the key to our success? Nominate someone at your school who is a dedicated team member that goes the extra mile either when engaging students, working with team members, client partners or parents. Your candidate should demonstrate the best of the best! Salaried Associate It s your opportunity to nominate a leader who shows innovation, compassion, is community minded and has a passion for our business. Your nomination should represent the future of Chartwells K12. Culinary Leader of the Year Award Nominate an associate who has demonstrated outstanding culinary leadership and is helping to shape Chartwells K12 culinary culture. Your candidates should demonstrate a commitment to culinary innovation, quality, a can do attitude, and leadership in all things food related! Regional Account of the Year Tell the story of your account! Do you make an impact on the lives of students, clients and the community? Use the checklist on the Regional Account of the Year Form as a guide, present your accomplishments over the past year. You must qualify as a Platinum account to be eligible. Requirements can be found on the Awards page. Number of Awards by Region: One of each category per region Nomination forms: Fill out the appropriate nomination form Provide supporting documentation and tell us about the accomplishments. Include any photos, testimonials, letters, video clips or descriptions that support your entry. Be sure to include details! Submit the form with supporting documentation by or by mail to your Regional Be-A-Star Contact.

25 Number of Awards by Sector: Each Region s Be-A-Star committee will select winners per Region, including one First Place winner, based on quality, accuracy, completeness, and timeliness in the Be-A-Star Program. Accounts will be eligible only if they reach Platinum level. The first place Regional finalists will then be evaluated by Chartwells K12 National Selection Committee for the national awards. Award Date: October 2016 Award: Penta Award this prestigious award will be presented to the Regional Vice President who has the highest Regional Star average, highest on-time Star completion rate and highest associate participation in the 2016 Be-A-Star Program. Number of Awards: One [1] per Sector Award Date: October 2016

26 ABC Hourly Associate Nomination Form Operation Number Operation Name Manager Name Operation Phone Address Region District Manager Operation Mailing Address Save completed form and upload along with a picture of your nominated associate to the Star Claims page of the Be-A-Star website: beastar.compass-usa.com I nominate for the Above & Beyond the Call of duty Hourly Associate of the Year. Describe why you are nominating this associate; include testimonials, customer comment cards, photographs, etc., to support the nomination. A committee will select the individual that has made the greatest contribution to the account s/region s success.

27 ABC Salaried Associate Nomination Form Operation Number Operation Name Manager Name Operation Phone Address Region District Manager Operation Mailing Address Save completed form and upload along with a picture of your nominated associate to the Star Claims page of the Be-A-Star website: beastar.compass-usa.com I nominate for the Above & Beyond the Call of duty Salaried Associate of the Year. Describe why you are nominating this associate; include testimonials, customer comment cards, photographs, etc., to support the nomination. A committee will select the individual that has made the greatest contribution to the account s/region s success.

28 ABC Culinary Leader of the Year Nomination Form Operation Number Operation Name Manager Name Operation Phone Address Region District Manager Operation Mailing Address Save completed form and mail to your Regional Be-A- Star Committee. See the Program Support page for the appropriate address. Do not or upload submission. I nominate for the Above & Beyond the Call of duty Culinary Leader of the Year. Describe why you are nominating this associate; include testimonials, customer/client feedback, video clips, photographs, documentation of activities including food demos, community involvement, Chefs 2 Schools events, etc., to support the nomination. A committee will select the individual that has made the greatest contribution to the account s/region s success. Deadline for ABC Award consideration: June 17, 2016

29 Regional Account of the Year Entry Form Operation Number Operation Name Manager Name Operation Phone Address Region District Manager Operation Mailing Address Save completed form and upload, along with supporting documentation, to the Star Claims page of the Be-A-Star website: beastar.compass-usa.com This form is for consideration for REGIONAL ACCOUNT OF THE YEAR. List the Star Achievements that your team successfully completed, and promote your accomplishments by including client testimonials, customer comment cards, District Manager recommendations, photographs, etc., to support your nomination. A committee will select the account that has demonstrated the highest level of operational excellence, including successful completion of 3 Stars in the 2016 Be-A-Star Program

30 Due Date: June 17, 2016 Compass in the Community North America Awards (Optional Participation) Giving back to the communities we serve is the right thing to do. Compass Group is proud of the time, energy and financial resources our businesses and associates contribute to help build stronger, healthier communities. The Compass in the Community North America Awards program recognizes those associates and accounts who best demonstrate this guiding principle. How to get credit: 1) Complete the Star Achievement s Compass in the Community form, adding a brief essay (maximum 500 words). Description of the project should include: Community initiative(s) and their goals and objectives Level of support from operation/team associates Outcome of the project s efforts with information about its effect on outreach recipients, as well as account associates, client(s), customers, and vendors (where applicable) Any public acknowledgement received 2) The submission should be exhibited in presentation format. This can be a scrapbook, electronic presentation (such as PowerPoint), or a video* (on CD/DVD or provide link address if posted on web). *Note: Videos can be no longer than 5 minutes in total length and not professionally produced. Include documentation of planning, execution and results (pictures, meeting notes, volunteer sign-ups, diagrams and graphs, press releases, newspaper articles, pictures, flyers, thank you notes, etc.). How to Submit: Send your form and submission to your Be-A-star Contact by Friday, June 26, 2016 (suggested date to all for top selections). Due Date for Division Entries: Each program (Canteen, Eurest, Chartwells K12 Schools, Morrison, Corporate, etc.) may send up to three (3) submissions for CITC North America Awards consideration. Chosen submissions for Awards consideration must be received by April Morton, Community Relations Coordinator, by Friday, July 10, 2016.

31 Number of Awards: 5 One Gold award: $8,000 for charities and attendance at the Be-A-star Recognition Celebration! One Silver award: $6,000 for chosen charities Three Bronze awards: $2,000 each for their respective charities Judging Criteria: Winning submissions have the following criteria in common: Outreach appeared to be a way of doing business Activities promoted sustainability for the recipient(s) and/or cause Activities made a significant and assessable impact Activities promoted team building and there was significant associate involvement Collaboration with other Compass and/or non-compass groups Goals of the community activity were clearly defined and focused Activities were well-planned, executed and outcome(s) measured and presented The North America Awards judging committee consists of executive officers, managers and at least one representative from a non-profit partner organization. (It is suggested that divisional judging groups have a similar make-up, though each program can decide how to choose their Awards submissions.) Award Date: Site Contacts and Managers of winning submissions will be contacted by the mid- August CITC Awards Resource Links: CITC Star Achievement form CITC Ideas and Suggestions PDF CITC Judging form CITC Participation Certificate CITC Page on MyCompass:

32 2016 Five Jewel Award Five Jewel Award for Best Practices in Diversity & Inclusion (Optional Participation) Due Date: May 13, 2016 Due: Chartwells K12 program level Be-A-Star Representatives in conjunction with DAC/DIAC chairs will receive the regional submissions by May 13, Sector winning submissions must be received by June 19, 2016.) Mail sector winning submissions to: Compass Group c/o Diversity & Inclusion Dept Yorkmont Road Charlotte, NC Diversity & Inclusion: Road Map to Innovation, Sustainability and Growth Compass Group believes a diverse and inclusive environment supports innovation and collaboration, and benefits our associates, clients and customers. Our Commitment to Diversity & Inclusion is good for us because it allows us to: Deliver positive business results. Build a highly skilled workforce that reflects our diverse client and customer base. Provide innovative products and services to our customers and clients. Seek new business opportunities while we retain our client base. Give back to the communities we touch and serve. Visit AltogetherGreat.com to learn more about Diversity & Inclusion at Compass Group. Description of Activity: Diversity & Inclusion at Work Does your unit or team embrace diversity & inclusion on a regular basis? If so, we want to hear from you! In the space below, describe how your unit or team brings the power of diversity & inclusion to your fellow teammates, clients and customers. Here are some examples: Create newsletters about events, activities and associate achievements that are shared with your associates, managers and clients

33 Involve members of the community in your events or engage with community groups to enrich your understanding of the diverse communities we serve Learn about the guests and clients you serve and provide unique offerings to cater to their needs Host a regular summit with your associates to learn more about them and adjust your daily operations to provide a more inclusive environment Host regular cultural awareness or appreciation events. Not only should the event be exciting, but educational by creating a theme/topic for the event, featuring menu items and sharing information that goes along with the theme/topic (i.e. County Fair, The 1960 s, or cultural event, like Cinco de Mayo, St. Patrick s Day, Bastille Day, etc.) Use client surveys to help your unit or team understand the unique needs of your client and how you plan, have and/or are addressing them Provide an opportunity for associates to proudly share their distinctive characteristics Create a video that answers the following questions: 1. How many associates are in your unit(s), department(s) or Be-A-Star team? 2. How many associates participated and/or were involved with presented diversity & inclusion imitative(s)? 3. What did your team learn about the importance of teamwork and how did/does the diversity of your team make a difference when promoting diversity & inclusion in the workplace? 4. Describe how your unit or team embraces diversity & inclusion on a regular basis 5. How does diversity & inclusion help to promote team awareness and teamwork? NOTE: In an effort to bring additional awareness to inclusion in our sector, our President and the Diversity and Inclusion Action Council (DIAC) have revamped our program! To qualify for the 2016 Five Jewel Award, you must: Step 1: Complete the Star 3 Diversity & Inclusion achievement o Be sure to complete the Star 3 form Step 2: Complete the Five Jewel Diversity & Inclusion at Work activity o Ensure that all questions are answered and the completion criteria is met. Step 3: Submit a video following the guidelines below o Only one video submission per unit can be uploaded via the Be-A-Star website before the May 1, 2016 due date o Remember your Star 3 Diversity and Inclusion submission materials must be included to participate in this award

34 How to submit for award consideration: Along with a copy of your Star 3 Diversity & Inclusion Achievement Form, provide above information in a video format A video with photos, associate testimonials, a summary, etc. not to exceed 5 minutes. THE VIDEO CANNOT BE CREATED AND/OR PRODUCED BY A PROFESSIONAL COMPANY OR ORGANIZATION. YOUR TEAM/UNIT MUST CREATE AND/OR PRODUCE THE VIDEO. Submit your video via Ba-A- Star Website prior to May 1st IMPORTANT: The new submissions for the 5 Jewel Award are video only. You will no longer need to include scrapbooks and/or essays as previously required. Five Jewel Resource Links: Diversity & Inclusion Star Achievement Form Diversity & Inclusion page on MyCompass: sion.aspx 2015 winners video: Chartwells K12 South Region Diversity page on AltogetherGreat.com Chartwells DIAC Make a Moment Matter page on MyCompass: usa.com/hr/pages/diversity%20and%20inclusion/chartwells-diversity- Moments.aspx Five Jewel Award page on My Compass (featuring past winners) spx Category Criteria Creativity Innovation Inspiration Possible Score: 10 points Possible Score: 10 points Possible Score: 10 points Teamwork Possible Score: 10 points

35 If you have questions regarding any of the achievements or support materials within your sector s Be-A-Star Program, contact your Regional Be-A-Star Committee (listed below). South Central Region 2331 Millpark Drive Maryland Heights, MO Attn: Be-A-Star Committee Phone: Fax: Be-A-StarChartwellsK-12SouthCentralRegion@compass-usa.com South Region Chartwells K B Howard Street Spartanburg, SC Attn: Be-A-Star Committee Phone: Fax: Be-A-StarChartwellsK-12SouthRegion@compass-usa.com Northeast Region Chartwells K Granite Street, Suite 405 Braintree, MA Attn: Be-A-Star Committee Phone: Fax: Be-A-StarChartwellsK-12NorthEastRegion@compass-usa.com North Central Region Chartwells K Covington Drive, Bloomingdale, IL Attn: Be-A-Star Committee Phone: Fax: Be-A-StarChartwellsK-12NorthCentralRegion@compass-usa.com

36 Mid-Atlantic Region Chartwells K Broadway West Long Branch, NJ Attn: Be-A-Star Committee Phone: Fax: West Region Chartwells K th Avenue SE, #E227 Bothell, WA Attn: Be-A-Star Committee Phone: Fax: Great Lakes Region Chartwells K West River Drive NE Belmont, MI Attn: Be-A-Star Committee Phone: Fax: Website Support Your Be-A-Star Program is all in one place. You will find your 2016 sector Be-A- Star program materials, upload any necessary submissions and, if required, claim Stars for your operation all on one website beastar.compass-usa.com. To log into the Be-A-Star website, you must know your Operation Number and Password. If you need assistance with the Be-A-Star website, send an to your Regional Be-A-Star Committee or Be-A-Star Champion. See the Program Support section for a list of contacts. Be-A-Star Official Rules: 20Documents/2016%20Be%20A%20Star%20Prog ram%20official%20rules.pdf

37 Your Be-A-Star Program is all in one place. You will find your 2016 sector Be-A-Star program materials, upload any necessary submissions and, if required, claim Stars for your operation all on one website beastar.compass-usa.com. To log into the Be-A-Star website, you must know your Operation Number and Password. If you need assistance with the Be-A-Star website, send an to your Regional Be-A-Star Committee or Be-A-Star Champion. See the Program Support section for a list of contacts. Be-A-Star Official Rules: %20Star%20Prog ram%20official%20rules.pdf