Bulletin Vol 05/2017

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Joy Hawkins
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1 Bulletin Vol 05/2017

From the pen of National Treasurer (Bureau Finance) Greetings to Co-Hoteliers It is my pleasure to share some of my knowledge and experience operating budget hotel for the past 20 years.

Perhaps it is one of the lowest selling price for budget hotels around the world.

In addition, hoteliers are further burdened by the commissions paid to Online Travel Agents (OTA).

With the implementation of GST, the operation cost is further increased as most of the budget hotels include the GST in their selling price, therefore reducing the room rate.

Hoteliers whilst collecting the TTX face many challenges like having to the absorb the credit card charges ranging between 1.

2 From the pen of National Treasurer (Bureau Finance) Greetings to Co-Hoteliers It is my pleasure to share some of my knowledge and experience operating budget hotel for the past 20 years. 20 years ago selling price of budget hotel room ranges between RM40 to RM80. Amazingly, it stays around RM50 to RM120 at the moment even though the operating cost has gone up more than 100%. Perhaps it is one of the lowest selling price for budget hotels around the world. The cost of operation consisting of manpower, utilities, linen, housekeeping and maintenance items has increased more than double. In addition, hoteliers are further burdened by the commissions paid to Online Travel Agents (OTA). Most of us are very dependent on the OTAs and they charge between 15%-25% of the room rates and the OTAs intend to increase this commission further up to 35%. With the implementation of GST, the operation cost is further increased as most of the budget hotels include the GST in their selling price, therefore reducing the room rate. Additionally, since September 2017, we have to collect Tourism Tax (TTx) from foreign tourist. Hoteliers whilst collecting the TTX face many challenges like having to the absorb the credit card charges ranging between 1.5% to 4% when the TTX is paid by credit card, cost of accounting, setting up software and additional manpower hours. When the guest refuses to pay the TTX, hoteliers will have to fork out from their own pockets to meet the submission to the government. When any late payment is made, we are imposed with heavy penalty! What a price to pay when we are doing social service for the government. When it comes to capital expenses in setting up a budget hotel, the cost has also increased by 100% or more! years ago, it takes 2-3 years to recover the capital investment. Nowadays, it can take up to 6-8 years to recover the capital and that is if you are lucky! The competition is further increased by the presence of Airbnb, Homestay and the mushrooming of new budget hotels. In addition, competition is expected to increase by the presence of foreign chain hotel operations, especially from China. Are we ready to face the challenge? Yours sincerely, MALAYSIA BUDGET HOTEL ASSOCIATION JAMES RAJAN

5 EVENTS / MEETINGS INVITED / ATTENDED IN OCTOBER 2017 & EARLY NOVEMBER 2017 NO. DATE / LOCATION DESCRIPTION 1 6-8/10/2017 Kompleks Sukan, University Putra Malaysia, UPM Serdang 2 6/10/2017 Wisma Chinese Chamber 3 17/10/2017 Kementerian Perdagangan Dalam Negeri, Koperasi & Perdagangan (KPDNKK) 4 17/10/2017 Wisma Chinese Chamber /10/2017 Dewan Serbaguna KPK Kementerian Pelancongan dan Kebudayaan Malaysia 6 24/10/2017 MyBHA HQ 7 25/10/2017 Metro Hotel Bukit Bintang 8 29/10/2017 Laman Medan Besar 9 30/10/2017 Kementerian Pelancongan dan Kebudayaan Malaysia 10 11/11/2017 SJK (C) Sin Hua, Seremban KLTA Tourism Games 2017 Joint Discussion on Issue of Royalty Collections Mesyuarat Berkenaan Pelaksanaan Dasar Harga Terangkum (DHT) Industri Perhotelan Joint Meeting on Foreign Workers Issues - MOF s proposal to Monitor Payment of Foreign Workers Wages, and Proposal to Establish a Public-Private Consultative Panel Jemputan Bengkel Jawatankuasa Kerja Teknikal (Technical Working Group TWG) Pelancongan (Bidang Fokus A) di bawah RMKe11. Meeting with Mr. Andrew J. Rickman of HMC (Hospitality Marketing Concepts) MyBHA EXCO Meeting 02/04 Invitation to Deepavali Celebration Mesyuarat Panel Pengelasan Premis Penginapan Pelancong Bil 08/2017 MyBHA Negeri Sembilan: Konsert Amal Garland of Songs

sewajarnya di hotel, laman web, tempahan

6 MESYUARAT BERKENAAN PELAKSANAAN DASAR HARGA TERANGKUM (DHT) INDUSTRI PERHOTELAN Jemputan dari KPDNKK kepada industri perhotelan (MAHO, MAH & MyBHA). Pengusaha hotel dikehendaki mempamerkan harga bilik dengan pecahan cukai sewajarnya di hotel, laman web, tempahan online, restoran/kafe supaya tidak mengelirukan pengguna. Timbalan Ketua Setiausaha (K&P); Ybhg. Dato Haji Razali bin Othman, Pengarah Eksekutif MAHO; Tn. Hj. Shaharuddin M Saaid, Cik Serena Yuen and Pengurus Pentadbiran MAH; Puan Noorfadhillah Ariffin

JOINT MEETING ON FOREIGN WORKERS ISSUES - MOF S PROPOSAL TO MONITOR PAYMENT OF

PANEL President of Malaysian Textile Manufacturers Association (MTMA); YBhg.

ACCIM Deputy Secretary- General I; Ybhg.

7 JOINT MEETING ON FOREIGN WORKERS ISSUES - MOF S PROPOSAL TO MONITOR PAYMENT OF FOREIGN WORKERS WAGES, AND PROPOSAL TO ESTABLISH A PUBLIC-PRIVATE CONSULTATIVE PANEL President of Malaysian Textile Manufacturers Association (MTMA); YBhg. Dato Sri Tan Thian Poh, ACCIM Secretary-General; YBhg. Dato Low Kian Chuan, YBhg. ACCIM Deputy Secretary- General I; Ybhg. Tan Sri Teo Chiang Kok Meeting with representatives of Trade Association in expressing concerns & views towards the minimum wage.

Andew on the collaboration between MyBHA

8 MEETING WITH DIRECTOR OF BUSINESS DEVELOPMENT; MR. ANDREW J. RICKMAN OF HMC (HOSPITALITY MARKETING CONCEPTS) Presentation by Mr. Andew on the collaboration between MyBHA & HMC for MyBHA Membership Program. Meeting attended by National President; Mr. PK Leong, National Secretary General; Mr. Denis Ong & Council Member; Mr. Raymond Woo.

Siew Ka Wei together with his Management Team members of Tourism Malaysia as part of MOVING FORWARD collaboration between Tourism Malaysia & MyBHA.

9 MyBHA EXCO MEETING NO. 02/04, MEETING WITH TOURISM MALAYSIA & DEEPAVALI THEME LUNCHEON MyBHA Exco Meeting No. 02/04 was held at Metro Hotel Bukit Bintang & attended by Executive Committee Members (EXCOs). Indeed a great honour for MyBHA EXCOs in meeting Chairman of Tourism Malaysia; YBhg. Siew Ka Wei together with his Management Team members of Tourism Malaysia as part of MOVING FORWARD collaboration between Tourism Malaysia & MyBHA. Further networking/fellowship during Deepavali theme luncheon which was served after the productive meeting session. Council Member; Tn. Hj. Mohamed Zamri Mohamed Rashid, National Secretary- General; Mr. Denis Ong, National Deupty President; Pn. Hjh. Emmy Suraya Hussein & Welcoming speech by MyBHA National President; Mr. P.K. Leong.

Ghapar, Director, Corporation Communication; En. Iskandar M.

10 MyBHA National President; Mr. PK Leong, Chairman, Tourism Malaysia; Ybhg. Datuk Dr. Siew Ka Wei, Senior Director, Domestic & Events; Ybhg. Dato Ammar A. Ghapar, Director, Corporation Communication; En. Iskandar M. Yusof, Corporate Communication; En. Raja Azlan Putra & En. Amir. Group photograph after presentation of memento to YBhg. Datuk Dr. Siew Ka Wei.

ACARA MYBHA NEGERI SEMBILAN: KONSERT AMAL GARLAND OF SONGS ANJURAN BERSAMA MYBHA NEGERI SEMBILAN, SYNSON MUSIC & ART DAN SEREMBAN CLARION WORKSHOP Konsert amal ini bertujuan sebagai satu program amal

11 ACARA MYBHA NEGERI SEMBILAN: KONSERT AMAL GARLAND OF SONGS ANJURAN BERSAMA MYBHA NEGERI SEMBILAN, SYNSON MUSIC & ART DAN SEREMBAN CLARION WORKSHOP Konsert amal ini bertujuan sebagai satu program amal bagi membantu golongan yang kurang bernasib baik. Sehubungan itu, beberapa Rumah Kebajikan dipilih sebagai penerima bantuan dan penghuni Rumah Kebajikan ini turut diberi peluang untuk mengikuti konsert tersebut. Malah, sebahagian jualan tiket konsert turut didermakan kepada Rumah-Rumah Kebajikan. Konsert berdurasi 2 jam ini berjaya menghiburkan seramai 300 penonton termasuk tetamu khas, Presiden Persatuan Hotel Budget Malaysia (MyBHA) Nasional, En. PK Leong, Setiausaha Agung Kehormat Agung, En. Denis Ong serta wakil dari Lembaga Pelancongan Negeri Sembilan dan Pejabat Kementerian Pelancongan dan Kebudayaan Malaysia (MOTAC) Negeri Sembilan. Turut hadir, En. Suresh Armugam, Presiden MyBHA Negeri Sembilan. Menurut En. Suresh Armugam, Pengerusi MyBHA Negeri Sembilan, penganjuran program ini merupakan salah satu Program Tanggungjawab Sosial (CSR) Persatuan bagi mendekatkan mereka dengan masyarakat. Kami mahu Persatuan ini tidak hanya menumpukan kepada perkara-perkara berkaitan perniagaan semata-mata tetapi turut sama bersama masyarakat. MyBHA Negeri Sembilan mahu memberi pengiktirafan kepada masyarakat kerana merekalah banyak membantu industri perhotelan budget. Menurut beliau lagi yang turut bertindak sebagai Pengerusi Bersama konsert amal ini, industri perhotelan budget ketika ini sememangnya memberi pengiktirafan kepada golongan kurang bernasib baik seperti OKU. Ini dapat dilihat melalui kemudahan khas untuk OKU seperti tandas khas OKU, tilam dan kemudahan keselamatan di hotel-hotel budget di negeri ini. Malah, sebahagian dari keperluan kemudahan ini diwajibkan dan dipantau oleh Kementerian Pelancongan & Kebudayaan Malaysia (MOTAC). Menurut Pengerusi Bersama Konsert Amal ini, En Alvis Fong, ini merupakan kali ketiga Konsert Amal ini dianjurkan. Pada kali ini, kami lebih berbesar hati kerana dapat bekerjasama dengan MyBHA Negeri Sembilan. Konsert ini menggunakan 21 orang kekuatan tenaga musik tempatan bertaraf dunia.

Konsert ini dipimpin Saudara Lee Shiak Yao dari Klang Chamber Choir. Beliau pernah diiktiraf sebagai Anugerah Konduktor Musik Terbaik di 2 nd Voices of Asia International Choir Festival.

Konsert ini turut diserikan dengan penampilan bersahaja Fairul Ibrahim sebagai pengacara jemputan berpasangan dengan pengacara berbahasa mandarin, Mdm Chiang.

12 Konsert ini dipimpin Saudara Lee Shiak Yao dari Klang Chamber Choir. Beliau pernah diiktiraf sebagai Anugerah Konduktor Musik Terbaik di 2 nd Voices of Asia International Choir Festival. Selain itu, beliau turut diberi pengiktirafan bersama World Youth Choir dalam membuat persembahan di Nobel Prize Award Caremony. Konsert ini turut diserikan dengan penampilan bersahaja Fairul Ibrahim sebagai pengacara jemputan berpasangan dengan pengacara berbahasa mandarin, Mdm Chiang. Menurut Fairul Ibrahim, pengalaman mengacarakan konsert ini merupakan satu sumbangan kecil beliau kepada penganjuran konsert amal ini. Saya sangat berbesar hati terlibat sama. Menurut beliau lagi, saya selalu mengacarakan majlis yang bersifat formal. Bagi konsert ini, saya tampilkan sisi berbeza dengan perwatakan yang lebih santai. Beliau yang turut merupakan jurulatih kursus latihan professional berharap penganjuran konsert amal seperti ini akan diteruskan lagi kerana ia merupakan satu program amal yang sangat menarik dan berupaya membawa lebih banyak sumbangan dari pelbagai pihak. Setiausaha Agung Terhormat Nasional; En. Denis Ong, Presiden MyBHA Nasional; En. PK Leong, Pengerusi MyBHA Negeri Sembilan; En. Suresh Armugam, wakil dari Lembaga Pelancongan Negeri Sembilan dan Pejabat Kementerian Pelancongan dan Kebudayaan Malaysia (MOTAC) Negeri Sembilan & Penasihat MyBHA Nasional; Tn. Hj. Mohamed Zamri Mohamed Rashid

14 PRESS COVERAGE FOR GARLAND OF SONGS CONCERT FROM SIN CHEW DAILY 13/11/2017.

15 PRESS COVERAGE FOR GARLAND OF SONGS CONCERT FROM NANYANG SIANG PAU 13/11/2017.

16 UPCOMING EVENT

17 Warm welcome to NEW MYBHA HOTEL & MYBHA ASSOCIATE MEMBERS FOR THE MONTH OF OCTOBER 2017 & NOVEMBER 2017 OCTOBER 2017 (HOTEL) NO. HOTEL NAME STATE 1 Redang Lagoon Chalet Terengganu 2 Aladdin Dream Hotel Johor NOVEMBER 2017 (HOTEL) NO. HOTEL NAME STATE 1 Lintas Platinum Hotel Sabah 2 Hotel Iskandar Johor 3 Veer Hotel Pahang 4 Nyamanya Hotel Pahang 5 Indra Hotel Sdn Bhd Perak 6 Pacific Inn Sabah 7 Marina Well Hotel Johor 8 Ocean Inn Sabah 9 Euro Life Hotel Kuala Lumpur 10 Kitoba Eco Farm Lodge & Recreation Sabah 11 io Hotel Kuala Lumpur NOVEMBER 2017 (ASSOCIATE) NO. HOTEL NAME STATE 1 GoGo Empire Kuala Lumpur 2 Entogenex Industries Sdn Bhd Kuala Lumpur

18 (GoGo Empire - MyBHA Associate Member)

(Entogenex Industries Sdn Bhd - MyBHA Associate Member) Established in 2008, EntoGenex Industries Sdn Bhd (EntoGenex) is a Malaysia-based biotechnology company focused on vector control.

Towards this goal, EntoGenex has successfully incubated, developed and commercialised a range of mosquito control products utilising the Trypsin Modulating Oostatic Factor (TMOF) and EGX-101

EntoGenex biolarvicide products using TMOF have been used in conjunction with the Komuniti Bebas Denggi government programme, as well as clients around the region including Singapore, while insect

19 (Entogenex Industries Sdn Bhd - MyBHA Associate Member) Established in 2008, EntoGenex Industries Sdn Bhd (EntoGenex) is a Malaysia-based biotechnology company focused on vector control. EntoGenex has pioneered green and sustainable solutions aimed at combating mosquito-transmitted diseases in Malaysia and worldwide. Towards this goal, EntoGenex has successfully incubated, developed and commercialised a range of mosquito control products utilising the Trypsin Modulating Oostatic Factor (TMOF) and EGX-101 technologies. Our products utilising the TMOF and EGX-101 technologies have been successfully tested and their efficacy proven in field applications. EntoGenex biolarvicide products using TMOF have been used in conjunction with the Komuniti Bebas Denggi government programme, as well as clients around the region including Singapore, while insect repellent products using EGX-101 are used by the Malaysia s Ministry of Defence, Malaysian Olympic Athlete Delegation and sold at major retail outlets. In 2009, EntoGenex was awarded the BioNexus status, an incentivised status given to accomplished biotechnology companies, from the Malaysian Biotechnology Corporation. The company is also a proud recipient of a RM million TechnoFund Grant from the Ministry of Science, Technology and Innovation for the commercial development of its biopesticide products. With its recent successes, EntoGenex is moving towards international expansion, promoting unique solutions in combating mosquito transmitted diseases on a global platform. EntoGenex Industries Sdn Bhd ( M) GST ID : B-07-07, Plaza Mont Kiara No, 2 Jalan Kiara, Mont Kiara Kuala Lumpur, Malaysia customer@entogenex.com Phone : / Fax : SPECIAL 15% DISCOUNT FOR MyBHA MEMBERS (exclusive of 6% GST)

First and foremost, I hope this message finds you well in the best of health and business endeavors.

Dear Members, First and foremost, I hope this message finds you well in the best of health and business endeavors. Of late, the hotel industry has seen many challenging factors on the future development