UK & Ireland Customer Conference 19th & 20th October 2017
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1 UK & Ireland Customer Conference 19th & 20th October 2017 Maple House, Birmingham Day One Core Stream Time Topic 09:00 09:30 Arrival & refreshments Speaker/s Gary Birks, General Manager UK & Ireland, Orion Health 09:30 10:00 Welcome & Orion Health year in view 10:00 10:30 The Orion Health vision Ian McCrae, CEO, Orion Health Keynote speaker Karen Bailey, Director of Customer Care & Performance, Business Services Organisation, Northern Ireland 10:30 11:00 11:00 11:30 Break & networking Ben Wilson, Solution Consultant, Orion Health 11:30 12:30 Panel session: Learning from Global Digital Exemplars and fast followers on moving beyond an IDCR Hasib Aftab, AD IT Systems, Camden CCG Jocelyn Palmer, Connecting Care Programme Lead, SWC CSU Care across regional boundaries: 12:30 13:00 West of Scotland portal-to-portal project, 1 in 10 patients receives care outside of their local health economy in the West of Scotland. Hear how they have enabled information to follow the patient freely, improving care outcomes. Sam Patel, Consultant Physician, NHS Lanarkshire Page 1 of 5
2 Sessions Time Topic Speaker/s 13:00 14:00 Lunch & networking 14:00-15:00 Panel session: New models of care in action Everybody s talking about new models of care but who s actually doing it? Hear how technology supports and transforms data sharing across the boundaries of health and community care through the use of electronic structured pathways and notes. Learn how providers pragmatically adopt solutions to move towards a digital record and in doing so, advocate change for better access to deliver direct person centered care. Pauline McLean, Clinical Consultant, Orion Health Jared Popplebaum, Solution Director - Coordinate, Orion Health Andrew Brownless, CIO, West Kent CCG Murray Glaister, ehealth Project Manager, Dumfries & Galloway 15:00-15:30 Care coordination in Burgundy Cédric Duboudin, Director of Strategy, ARS Bourgogne-Franche-Comté Breaking new ground: Who said single sign on is just for GPs? 15:30-16:00 Once you re live with a Shared Care Record, having successfully overcome a seemingly never-ending set of political, financial, technical, legal, interoperability and information governance hurdles, the big focus becomes increasing adoption to maximize benefit realisation. This session explores a range of ways Single Sign On has been implemented in the past 12 months across England and Scotland. SSO is not just for GPs. Anne O Hanlon, Solution Consulting Director, Orion Health 16:00 16:15 Break & networking Patient Portal the game changer Sally Smith, Health of ehealth, Golden Jubilee Foundation 16:15 16:45 Golden Jubilee Foundation has recently implemented Orion Health s Patient Portal for patients with long term conditions. As part of their programme to develop their electronic patient record, the Patient Portal will underpin the redesign of clinical pathways and provide the capability to access and co-create individual patient health information. Gerry Newlands, ehealth Programme Manager, Golden Jubilee Foundation Page 2 of 5
3 Sessions 16:45 17:15 Patient Portal strategy in Greater Paris Eric Lepage, Director of ehealth, ARS Ile de France 17:15 17:45 Whose record is it anyway? Building blocks for a collaborative platform: Once patients and care givers are contributing to their records, and providers are inputting data directly on top of that sourced from their local systems, what was a read-only record becomes a care collaboration platform. Richard Fraser, VP Engage Solutions, Orion Health 17:45 19:00 Drinks reception & entertainment First floor 19:00 21:00 Networking dinner Second floor Page 3 of 5
4 Day Two Core Stream Time Topic Speaker/s 08:30 09:00 Arrival & refreshments 09:00 09:15 Welcome to day two and day one summary Gary Birks, General Manager UK & Ireland, Orion Health 09:15 09:45 Interoperability & INTEROPen update Andy Hadley, Head of IT Development NHS Dorset CCG & INTEROPen board member 09:45-11:15 Big data: Unlocking data for population health and research While there s no single right way to navigate the quickly evolving landscape of healthcare, what s clear is that data will play a big part. In this session, learn about how the Amadeus platform and Analytics can help with collecting the huge volumes of healthcare data that gets produced every day, and turn it into something actually useful. The session will also explore the role of data in clinical research and real world evidence and the benefits of researchfocused partnerships. Tarek Saleh, Product Manager Analytics, Orion Health Fiora Au, Product Director Integration, Orion Health Dominic Morgan, Solution Consultant, Orion Health 11:15-11:45 Break & networking 11:45-12:45 Knowledge exchange: Lessons learned in piloting Medicines According to Digital Health Intelligence e-prescribing and medicines management was the 3rd highest major project reported by trusts surveyed in This session explores the latest product capabilities in this area, plus learnings from the recent pilot at NHS Greater Glasgow and Clyde. Aaron Jackson, Solution Director Medicines, Orion Health Alastair Bishop, ehealth Consultant, NHS Greater Glasgow and Clyde 12:45 13:45 Lunch & networking Page 4 of 5
5 Time Topic Speaker/s GDPR Day Two Core Stream 13:45 14:15 The introduction of the EU s General Data Protection Regulation (GDPR) which comes into force in May 2018 has raised questions and concerns both legally and practically throughout the health and care sector. This session provides an overview of Orion Health s interpretation of the new legislation and what we are suggesting customers consider doing in order to comply with data protection regulations. Anne O Hanlon will outline the product development Orion Health has delivered to manage compliance with confidence and the challenges that remain as new guidance becomes available. Steve Johnson will provide a summary of the information security aspects highlighted by GDPR. These provide the roadmap supporting our customers on their Information Governance journey. Steve Johnson, Information Security Manager EMEA, Orion Health Anne O Hanlon, Solution Consulting Director, Orion Health Digital maturity models 14:15 14:45 Digital maturity models attempt to describe the way an organisation can logically increase the capability of their IT systems. In healthcare, digital maturity is typically mapped to clinical functionality that ideally delivers incremental value to the users of the system. This session will explore different healthcare digital maturity models and describe how establishing a maturity plan for your organisation can support an investment strategy that delivers clinical value. Dana Thomas, Solution Director Consult, Orion Health 14:45 15:15 Temple Street Children s University Hospital customer case study Dairin Hines, Head of ICT & Information Governance Lead, Temple Street Children s University Hospital 15:15 15:30 Closing remarks Gary Birks, General Manager UK & Ireland, Orion Health Page 5 of 5
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