REGIONAL MUNICIPALITY OF WATERLOO POLICE SERVICES BOARD MEETING

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1 REGIONAL MUNICIPALITY OF WATERLOO POLICE SERVICES BOARD MEETING Wednesday, May 16, 2018 Board Room Police Headquarters Closed Session: 8:30 a.m. Open Meeting: 10:30 a.m. OPEN MEETING AGENDA 1.0 Meeting Called to Order 2.0 Motion to Go Into Closed Session 3.0 Motion to Reconvene in Open Session 4.0 Declarations of Pecuniary Interest under the Municipal Conflict of Interest Act 5.0 Closed Session Recommendations (if any) 6.0 Confirmation of Minutes: April 18, 2018 ` 7.0 Business Arising from the Minutes Correspondence 8.1 Notice of Canadian Association of Police Governance (CAPG) Annual General Meeting and Call for Nominations (attached) 8.2 Regional Municipality of Waterloo re: Police Services Capital Program Amendments (attached) 8.3 Ministry of Community Safety and Correctional Services re: Safer Ontario Act, 2018 (attached) Police Services Board Reports , Policy: Use of Board Resources for Election Purposes (attached) Chief of Police Reports , Special Constable Appointment (attached) , Neighbourhood Policing 2018 Q1 (attached) , Regulated Interactions 2018 Q1 (attached) , Police Resources in Canada, 2017 (attached)

2 10.5 Communications Centre Infographics Q1 (attached) , 2018 Opioid Update (attached) , Training and Education Facility (attached) Safer Ontario Act and Special Investigations Unit Act Update (verbal) , Memorandum Of Agreement With The Ministry Of Transportation Regarding Inquiry Services (attached) Presentation: Waterloo Regional Police Service 2017 Annual Report Presentation: Monthly Chief of Police Operational Update 11.0 New Business 12.0 Future Agenda Items 13.0 Information Items 13.1 Ontario Association of Police Services Board (OAPSB) Zone 5 Meeting. Tuesday June 5, 2018, 9:00 a.m. 1:00 p.m., Kemble 14.0 Adjournment

3 MINUTES REGIONAL MUNICIPALITY OF WATERLOO POLICE SERVICES BOARD 001 OPEN MEETING Wednesday, April 18, 2018 Board Room, Headquarters In Attendance: Tom Galloway Philip Huck Karl Kiefer Peter Ringrose Ken Seiling Rosemary Smith Bryan Larkin Kevin Chalk Kevin Thaler Jill Eggleton Chair Vice-Chair Member Member Member Member Chief of Police Deputy Chief Deputy Chief Recording Secretary Regrets: Rosita Tse Member 1.0 Meeting Called to Order Chair T. Galloway called the Meeting to order at 9:35 a.m. in the Board Room at Police Headquarters. The following item was added to the agenda under Chief of Police Reports: Appointment of New Auxiliary Constables. 2.0 Motion to Convene in Closed Session Moved by P. Ringrose Seconded by K. Kiefer That the Board Convene in Closed Session to discuss matters that it is of the opinion falls under Section 35 (a) or (b) of the Police Services Act. Carried. 3.0 Motion to Reconvene in Open Session Moved by R. Smith Seconded by P. Ringrose That the Board reconvene at 11:30 a.m. in Open Session. Carried. 4.0 Declaration of Pecuniary Interest There were none declared. 5.0 Closed Session Recommendations There were no closed session recommendations.

4 002 April 18, Confirmation of Minutes of March 21, 2018 Page 2 Moved by K. Kiefer Seconded by P. Huck That the minutes of the meeting of March 21, 2018 be approved. Carried. 7.0 Business Arising from the Minutes There was no business arising. 8.0 Correspondence 8.1 Notice of Ontario Association of Police Services Boards (OAPSB) Annual General Meeting 9.0 Police Services Board Reports There were no reports Chief of Police Reports Chief B. Larkin introduced Scott Agnello, the new Manager of Materials Management and Fleet and provided an overview of his background and credentials , Waterloo Regional Police Service Scholarship Ms. Hailey Allen, Dr. Janos Botschner, Chair, Community Safety and Mr. Bob Percy, Faculty, Policing Foundations Program, Conestoga College, were in attendance as Ms. H. Allen was recognized as the recipient of the Waterloo Regional Police Service (WRPS) Scholarship , St. Patrick s Day 2018 Final Report Report , St. Patrick s Day 2018 Final Report was received for information. Chief B. Larkin noted that on April 13, 2018, WRPS jointly announced with the City of Waterloo and other community partners, the financial costs associated for the 2018 St. Patrick s Day celebrations on Ezra Street. WRPS costs for planning for and providing police services for St. Patrick s Day were approximately $330,000 in total. Some of the costs were covered within the operating budget, resources were just reallocated to manage this event. There were other costs (e.g. radio equipment), that were not included in the WRPS operating budget. This year s costs included all costs for the planning and policing of the event. In previous year s, WRPS only tracked overtime costs. This year s more inclusive costing, will be used as a baseline for future years.

5 003 April 18, 2018 WRPS will be working with community partners to form a Public Gatherings Task Force which will focus on understanding crowd behaviour with a view of developing strategies that can be used to reduce and ultimately eliminate unsanctioned large public gathering/events that escalate to the point where community safety may be compromised. WRPS will be contributing $10,000 to support the work of the Task Force. Acting Superintendent T. Berczi noted that the first meeting of the Public Gathering Task Force will be taking place on May 7, The Task Force will be initially focusing on developing terms of reference, membership and a work plan. Deputy Chief K. Thaler provided the following highlights from the report: The Ezra Street corridor experienced its largest crowd ever, estimated at 22,400 people at its peak, a 55% increase over The total attendance for the day was significantly higher as the estimate cannot account for the number of persons on porches, inside properties or in backyards, or those who came and left before or after the peak crowd size was reached. A total of 648 charges were laid at this year s event, with 440 charges related to violations of the Liquor Licence Act. Charges laid have been attributable to students from 37 different postsecondary institutions across Ontario and Quebec. A number of plans were developed to manage the event (e.g. communications, traffic and multiple arrests plans). Acting Superintendent T. Berczi noted that each Peel Regional Police officer was paired with a WRPS officer during the event. This approach was effective in policing the event. Chair T. Galloway thanked all those involved for their planning and execution efforts for this year s St. Patrick s Day celebrations. Chair T. Galloway did note his concern that this event continues to grow and ideally we would like to see the event decrease in size in order to be able to manage the event with local resources , 2017 Financial Variance Report Report , 2017 Financial Variance Report was received for information. As noted in the report, the 2017 variance was $1,705,231, with total expenditures being $170.5M or 100% of the approved budget and revenues being $16.4M or 109%. As authorized at the March 21, 2018 Police Services Board meeting, $1,000,000 of the variance was transferred to Police Equipment Reserve and $705,231 of the variance was transferred to Police General Reserve. Page 3

6 Page April 18, 2018 K. Hand, Director of Finance and Assets provided an overview of expenditure and revenue variances of plus or minus $100,000 for Chair T. Galloway referred to the variance of $1,396K over budget for salaries and wages and asked whether any of the variance is recoverable. K. Hand noted that out of the $1,396K variance, approximately $300K is fully recoverable. Chair T. Galloway asked that, going forward, the variance report should note what amounts are recoverable and provide the net variance. K. Hand noted that part of the salaries and wages deficit is related to part-time costs. In the 2018 operating budget, part-time costs were increased to more accurately reflect actual costs. This should reduce the variance gap going forward related to part-time costs , Summary of Purchasing Awards Q1 Report , Summary of Purchasing Awards Q1 was received for information. No further direction was provided by the Board , Planning and Construction of the new Central Division Frederick Street The planning and construction of the new Central Division (200 Frederick Street) has begun and Phase 1 is anticipated to be underway at least to the end of Given the magnitude of this project, additional resources are recommended from WRPS to represent the Service through the planning stages through to final facility occupancy and acceptance. It is proposed that a consultant (a retired WRPS member) would serve as a WRPS point of contact and would serve as a Police subject matter expert in regard to Police functional operational process as well as public safety. This position would provide input in the development of functional design, working drawings and specifications for construction as it relates to the needs and operations of the WRPS. K. Seiling inquired whether the architect for the project has been selected. It was noted that the architect is not expected to be selected until late K. Seiling suggested that a decision on the use of consultant for this project be deferred until the architect is selected and is provided with the opportunity to discuss planning requirements. K. Seiling noted that during the renovations at North Division, a retired WRPS member was hired as a consultant to assist during the project. During that renovation, the architect had already been in place when a decision was made to hire the retired Service member. It was further noted that, in this circumstance, the retired Service member had been involved with the project prior to his retirement.

7 005 April 18, 2018 Chief B. Larkin noted that in every major project, there is always a mid to senior level leader assigned to the project. There is some benefit to hiring a retired Service member, as the Service would not need to backfill a position if the consultant was filled by a retired Service member. Moved by K. Seiling Seconded by K. Kiefer That the Waterloo Regional Police Services Board approve that the planning requirements for the construction of the new Central Division, 200 Frederick Street, be reviewed once the architect for the project has been selected. Carried , Uniform Secondment Agreement: Chief Firearms Office The WRPS has been compensated to provide personnel to assist with the mandate of the Chief Firearms Office (CFO) since The primary responsibilities of the seconded officer are to investigate whether individual or business applicants should be able to obtain or hold firearms licenses, and to conduct business inspections within the Regional Municipality of Waterloo. This is a full-time position. The Ministry has provided WRPS with an updated Agreement for signature, the term of which will commence on April 1, 2018 and continue for two years unless extended or terminated in accordance with the terms of the Agreement. The Agreement stipulates the seconded member s wages (and overtime), benefits and allowances shall be reimbursement by the CFO in an amount as set out in Appendix A to the Agreement which represents full cost recovery for the term of the Agreement, save and except for the months between WRPS collective agreement increases and the Ministry s fiscal year (March 31 st ). Moved by R. Smith Seconded by P. Ringrose That the Waterloo Regional Police Services Board enter into a secondment agreement with the Ministry of Community Safety and Correctional Services (MCSCS), operating as the Chief Firearms Office for Ontario, to extend the secondment of a uniform officer for a further two years commencing April 1, 2018 and ending March 31, 2020 regarding our Service s participation in the administration of the Chief Firearms Office s mandate under the Firearms Act. Carried , Extension of Secondment Ontario Police College Constable Ronald Hallman By agreement, dated December 28, 2014, Constable Hallman accepted a two year contract as an instructor at the Ontario Police College. At its meeting held on July 6, 2016, the Police Services Board approved an extension of the secondment for a further one year term commencing December 1, 2016 and ending December 1, 2017 and a third one from December 1, 2017 to April 6, Page 5

8 006 April 18, 2018 By letter dated April 11, 2018, and addressed to Chief Larkin, Acting Director Paul Hebert confirmed the Ontario Police College s request for an extension of Constable R. Hallman s secondment for additional intakes. Constable R. Hallman has confirmed that he is amenable to the extension under the current arrangement. Chief B. Larkin also supports the extension. Moved by K. Kiefer Seconded by P. Huck That the Waterloo Regional Police Services Board approve an extension of the secondment of Constable Ronald Hallman as an instructor in the recruit training program at the Ontario Police College from April 7, 2018 to April 12, 2019; And that, as an instructor, Constable R. Hallman s rank will continue to be that of an Acting Sergeant and he will be compensated accordingly for the duration of the secondment. Carried , Appointment of New Auxiliary Constables Chief B. Larkin referred to report , Appointment of New Auxiliary Constables, which was distributed at the table. On March 19, 2018, 18 new auxiliary constables (see listing below) of the WRPS took the Oath of Secrecy at WRPS Headquarters. The new members participated in an initial orientation training program from March 19 March 23, Upon satisfactory completion of on-going training and Board appointment, the new members will swear/affirm an Oath of Office at the Auxiliary Annual Uniform Inspection Night on May 15, BAECHLER, Bradley 2. BENNETT, Michele 3. CABRAL, Matthew 4. DiBACCO, Shannon 5. FANJOY, Taylor 6. FIEGEHEN, Devin 7. FOSTER, Keaton 8. FREUND, Andrea 9. GROSFIELD, Douglas 10. HINSPERGER, Coreene 11. KADDOUR, Oliver 12. MARTIN, Norma 13. MORBY, Jason 14. MOROSE, Tanya 15. RAGHUNATH, Richard 16. SCHILL, Lynsey 17. SEHRA, Raveena 18. WICKENS, Gabriele Page 6 Moved by P. Huck Seconded by P. Ringrose That the Waterloo Regional Police Services Board approves the appointment of 18 new auxiliary constables as outlined in Board Report Carried Presentation: Monthly Chief of Police Operational Update Chief B. Larkin introduced P. Smiley, Administrative Commander, Member Services and W. Peckham, Human Resources Advisor/Project Coordinator, who

9 Page April 18, 2018 presented an update on phase 2 of the civilian staffing review (attached). Highlights of the presentation include: Phase 1 of the civilian staffing review is complete. Phase 2 includes a review of administrative and specialized jobs in areas that include Finance and Assets, Administrative Support, Human Resources, Intelligence Services and Field Support (i.e. 28 jobs and 54 members). For each role, processes and workflows were streamlined and areas of improvement were identified. Roles were modified to achieve a better alignment with Service requirements and to eliminate the need for additional staff. Staff have completed the review for each role and are now implementing the key findings for each area. One key finding is that of the jobs reviewed, they were all deemed critical and there were no excess or unnecessary jobs. The majority of work involved in implementing phase 2 findings is expected to be completed by the end of 2018, but there will be some work that will carry over into Phase 3 will be launched in 2018, so there will be some overlap between phases 2 and 3. Chair T. Galloway inquired whether compliance requirements held the Service back from gaining some additional efficiencies. P. Smiley noted that there may be some potential efficiencies identified that cannot be realized due to compliance requirements. Chief B. Larkin presented an operational update (attached). Highlights of the presentation include: In order to enhance transparent and timely communications, a number of initiatives have been implemented, including: o Monthly video messages from the Chief of Police (four completed to date). o Online #WRPSTalks session, which saw 1,500 viewers. The plan is to host a session every three months. o Coffee with an Officer, which hasve taken place in Elmira and Uptown Waterloo. These sessions will take place monthly and will be rolled out across the Region. Work is continuing on the implementation of a victim focused and community based review model for sexual assault investigations. Members of the Sexual Assault Task Force will presenting an update to the Police Services Board at the June 20, 2018 Board meeting. Chief B. Larkin noted that Bill-175, Safer Ontario Act, has received Royal Assent, but has not yet been proclaimed. If the new legislation is not proclaimed by May 8, 2018, it may be tabled until after the Province election. WRPS is working through the changes in the updated Special Investigations Unit Act and determining what changes will need to be made internally in order to ensure

10 Moved by R. Smith Seconded by P. Ringrose That the Board reconvene at 1:30 p.m. in Open Session. Carried. Page April 18, 2018 compliance with the updated legislation. An update on both the Safer Ontario Act and the updated Special Investigations Unit Act will be provided at the May 16, 2018 Police Services Board meeting. The question was raised as to whether WRPS de-escalation and use of force training is consistent with the obligations in the proposed legislation. Deputy Chief K. Chalk noted that the training plans going forward for WRPS for deescalation and use of force are consistent with the proposed legislation. WRPS also continues to look at new technologies and techniques to provide training to its members New Business There was no new business Future Agenda Items There were no future agenda items identified Information Items 13.1 Ministry of Community Safety and Correctional Services Bulletin re: Enhanced De-escalation and Use of Force Training A media bulletin, issued by the Ministry of Community Safety and Correctional Services, regarding enhanced de-escalation and use of force training, was provided to the Board for information OAPSB: 2018 Budget Community Safety Highlights Community safety highlights from the 2018 Ontario budget, prepared by the OAPSB, was provided to the Board for information New Recruit Badge Ceremony, 1:00 p.m., Friday, April 20, 2018, KidsAbility Centre for Child Development, Waterloo 14.0 Motion to Convene in Closed Session Moved by R. Smith Seconded by P. Ringrose That the Board Convene in Closed Session to discuss matters that it is of the opinion falls under Section 35 (a) or (b) of the Police Services Act. Carried Motion to Reconvene in Open Session

11 009 April 18, Adjournment Moved by R. Smith Seconded by P. Ringrose That the meeting be adjourned at 1:30 p.m. Carried. Executive Assistant Page 9

12 010 CIVILIAN STAFFING REVIEW PHASE 2

13 011 Project Charter Through an assessment of civilian staffing resources, we seek to best align our people to our work.

14 012 Project Scope Phase 1 (33 jobs, 110 members) Volume 1: Clerical/administrative positions Volume 2: All Records Branch positions Phase 2 (28 jobs, 54 members) Administrative and specialized jobs from various Branches including Finance and Assets, Administrative Support, Human Resources, Intelligence Services, and Field Support.

15 013 Phase 2 Timeline Project Launch (January 2017) Data Collection Phase (February-April 2017) Analysis Phase (May-June 2017) Reporting Phase (July-October 2017) Implementation Phase (November 2017 onward)

16 014 Key Findings For each job, processes and workflows were streamlined and areas of improvement were identified Jobs modified to achieve a better alignment with Service requirements and eliminate need for additional staff

17 015 Staffing to Workload Demand Unbalanced Staffing/Workload Demand Further Review Required Balanced Staffing/Workload Demand 43% 18% 39%

18 Key Findings & Recommendations Finance HRIS and Time and Attendance Management System (TAMS) improvements Alignment of tasks Budget and annual leave process reviews 016

19 Key Findings & Recommendations Facilities Centralization of waste currently 20% of time Electronic work order/ticket system Amalgamate jobs 017

20 Key Findings & Recommendations Materials Management/Fleet Generic job description Electronic inventory system to be implemented Promote self-service through better use of Intranet 018

21 Key Findings & Recommendations Evidence Management Review for efficiency: How evidence is seized Where evidence is stored Ergonomics assessment and physical demands analysis to be conducted 019

22 Key Findings & Recommendations Domestic Violence Explore transitioning callouts to Victim Services of Waterloo Region (VSWR) Implement electronic case notes Explore new staffing structure 020

23 Key Findings & Recommendations Criminal Intelligence Cross-training required utilize Standard Operating Procedures (SOPs) to capture corporate knowledge 021

24 Key Findings & Recommendations Strategic Services Updated software Self-service data repository Formal project triage 022

25 Key Findings & Recommendations Human Resources Job evaluation processes to be reviewed and improved Alignment of tasks Conversion of paper-based forms to electronic 023

26 Key Findings & Recommendations Forensic Identification Workplace health and safety assessment to be conducted 024

27 025 Next Steps Completion of job-specific Implementation Plans Phase 3

28 OPERATIONS PLAN Monthly Update April 18, 2018

29 2018 Work Plan Monthly Update Builds upon PSB Strategic Plan Ensures ongoing measurement & reporting Aligned with Police Services Board Strategic Priorities and Areas of Focus; People Performance and Progress Principled Planning 027

30 028 Continuous Improvement Align staffing with workload and community expectations for delivery of police services; Civilian Service Delivery Phase 2 Completed Launch of Phase 3 Aligned with Patrol Staffing and Call Reduction Management Strategy Project Aligned with Training Advisory Working Group

31 Enhance transparent and timely communication with our members Develop monthly video messaging from Office of the Chief of Police 4 completed Enhance the number of education opportunities for the community Hosting Online #WRPSTalks session every 3 months soft launch April 3, Approximately 1,500 viewers via Social Media Streams Fielded multiple questions on WRPS policing. Next planned WRPS Talks July

32 To Enhance Targeted Communication with Community Launch Coffee with an Officer partnership with McDonalds Canada Inaugural launch Friday, April 13, 2018 Elmira Uptown Waterloo Rollout across Region of Waterloo (monthly) 030

33 031 Enhance Victim Centric Investigations Trauma Informed Training related to interviewing child victims and witnesses; Special Victims Unit completed specialized training with Clinical Pscyhologist (Understaning the Neurobiology of Trauma). Implementing a victim focus and community based review model for sexual assault investigations; Community Working Group review of past sexual assault investigations complete report completed; Memorandum of Understanding to propose community based review model complete MOU completed; Next Step presentation to Sexual Assault Task Force for dialogue PSB June 2018

34 032 EGGLETON, JILL From: Sent: To: Subject: Canadian Association of Police Governance on behalf of Canadian Association of Police Governance Thursday, April 19, :02 PM EGGLETON, JILL [MARKETING] CAPG Call for Nominations & Notice of Meeting CAPG 2018 Annual General Meeting & Conference NOTICE OF MEETING & CALL FOR NOMINATIONS Please find attached the Call for Nominations for the Canadian Association of Police Governance (CAPG) Board of Directors as well as the Notice of Meeting for the Annual General Meeting scheduled to take place on Friday, August 10, 2018 at 8:30 am in the Grand Ballroom, Fort Garry Hotel, Winnipeg, Manitoba. The deadline for receipt of nominations is June 1, If you have any questions on the attached documents, please do not hesitate to contact me. Sincerely, Jennifer Malloy Executive Director Copyright 2018 Canadian Association of Police Governance, All rights reserved. You are receiving this because you opted in at our website. Our mailing address is: Canadian Association of Police Governance 78 George Street Suite 204 Ottawa, ON K1N 5W1 1

35 033 To: CAPG Members CALL FOR NOMINATIONS From: Rob Stephanson, CAPG Past President & Chair Nominations Committee Date: April 16, 2018 On behalf of the CAPG Nominations Committee, I am pleased to invite nominations to the Association s Board of Directors for the term Nominations are an important responsibility of our members. The effectiveness and success of our Association depends on the strength and quality of our volunteer Board. It is up to you to propose nominees who will bring the necessary competencies and commitment. CAPG By-Laws state: 5.2 Composition of the Board The Board shall be comprised of representatives of the geographic regions of Canada represented by its Members. The Nominations Committee shall be responsible for preparing a slate of directors for election by the Members which complies with these By- laws and the operating policies of the Corporation. 5.3 Qualifications In addition to the qualifications for Directors set out in the Act, a) Only those individuals who are appointees of a Police Board who is a Member of the Corporation, are eligible to be elected as Directors of the Corporation; and b) Candidates nominated for election to the Board must reside in the province or territory in which the Police Board is located. 5.4 Election and Term of Directors The Directors shall be elected by the Members at each annual meeting of Members for which an election of Directors is required. Each Director shall be elected to hold office for two years, at which time each such Director shall retire as a Director, but, if qualified, shall be eligible for re-election.

36 034 All directors whose terms expire in 2018 are eligible to run for election for an additional two-year term BUT this provision does not preclude any other eligible and interested candidates from submitting their own nomination for the vacancy. When more than one nomination is received for the same vacancy it will require an election to be held by ballot at the Annual General Meeting. Each candidate will be given time to address the members to support their election. The Nominations Form is attached as Schedule A; Schedule B includes a list of areas of expertise and interest that we would ask you to complete. Following the receipt of nominations and identification of eligible candidates, the Nominations Committee will present a slate for election at the Annual General Meeting on Saturday, August 11, 2018 in Winnipeg, Manitoba. Please submit your nomination forms electronically to the attention of Rob Stephanson, Chair, Nominations Committee at the following address: rob.stephanson@sasktel.net by June 1, The deadline for receipt of nomination papers is FRIDAY, JUNE 1, Along with my fellow members of the Nominations Committee, Joan Kotarski from Victoria, British Columbia and Jonathan Franklin from Saint John, New Brunswick, I look forward to your response. If you have any questions, please direct them to Jennifer Malloy, the CAPG Executive Director. We will do our best to address your questions promptly. Sincerely, Rob Stephanson Chair, Nominations Committee 2018

37 035 CURRENT DIRECTORS 5 Directors with terms expiring in 2019 Saskatchewan (2 seats 1 Vacancy) Ontario (3 seats 0 Vacancies) 1. Marcel Roy, Weyburn Board of Police Commissioners, Term expires Mary Anne Silverthorn, Woodstock Police Services Board, Term expires L.A. (Sandy) Smallwood, Ottawa Police Services Board, Term expires Michael Vagnini, Greater Sudbury Region Police Services Board, Term expires 2019 Nova Scotia (2 seats 1 Vacancy) 1. Wayne Talbot, Truro Board of Police Commissioners, Term expires 2019 CURRENT VACANCIES - 11 Vacancies (10 eligible to reoffer 1 seat resigning) British Columbia (2 seats 2 Vacancies) 1. VACANCY Barj Dhahan, Vancouver Police Board Term expires in VACANCY Alberta (2 seats 2 Vacancies) 1. VACANCY Micki Ruth, Edmonton Police Commission Term expires in VACANCY Roy Goodall, Calgary Police Commission Interim appointment (to replace Tyler Shandro) Saskatchewan (2 seats 1 Vacancy) 1. VACANCY Darlene Brander, Saskatoon Board of Police Commissioners Term expires in 2018; Manitoba (2 seats 2 Vacancies) 1. VACANCY VACANCY Ontario (3 seats 0 Vacancies) New Brunswick (1 seat 1 Vacancy) 1. VACANCY Brian Boudreau, Saint John Board of Police Commissioners; Term expires 2018 Nova Scotia (2 seats 1 pending Vacancy) 1. VACANCY To replace term of Pat Cappello, Bridgewater Board of Police Commissioners Elected for 2 years in 2017; Term expires 2019 First Nations (2 seats 2 Vacancies) 1. VACANCY Dan Bellegarde, File Hills Board of Police Commissioners. Term expires 2018; 4. VACANCY Ron Skye, Kahnawake Peacekeepers Board Interim Appointment; Term expires 2018;

38 036 Schedule A: Nomination Form TO BE SIGNED BY BOARD/COMMISSION CHAIR/VICE CHAIR AND NOMINEE: We, being members in good standing of CAPG, nominate for the position above. We also confirm that: We are members in good standing of the Association The nominee resides in the province where our Police Board/Commission is located The nominee is willing to commit to the Association for at least a two year term The nominee has the time to contribute fully in 3 or 4 face-to-face meetings a year (two in Ottawa, one board retreat, one at the annual conference) The nominee has the financial support of our Police Board/Commission to cover the cost of his/her attendance at the three meetings a year including airfare and accommodation (estimated financial commitment is $5,000) The nominee is able to participate in a two-hour bi-monthly teleconference board meeting; and The nominee is willing to sit on at least one working committee and actively participate in the work of that committee. Signature: Name: (please print) Chair of Board/Commission NOMINEE: I being a member of, consent to this nomination. I am currently a (provincial, municipal, citizen appointment) representative on my police board/commission and I have years left to serve. I am eligible for another reappointment for years. Address: Telephone: Fax: Date Signature: Name: (please print) Return this form by to rob.stephanson@sasktel.net by June 1, 2018

39 037 Schedule B: RE-CONFIRMATION FORM FOR DIRECTORS WHO WOULD LIKE TO BE RE-NOMINATED TO BE SIGNED BY BOARD/COMMISSION CHAIR/VICE CHAIR AND NOMINEE: We confirm that we are members in good standing of the CAPG and that all of the conditions set out in the original Nominations document are confirmed including the financial support and time commitment of the nominee and board/commission. Board Chair/Vice Chair Signature: Name: (please print) Nominee: Signature: Chair of Board/Commission Name: (please print) Nominee Return this form by to by June 1, 2018

40 038 SCHEDULE C Areas of Interest or Expertise Experience Interest Research on police governance Policy development Advocacy on legislation effecting police governance authorities First Nations Police Governance Governance emerging issues on board composition and appointments Conference and educational program development CAPG Board Connection Newsletter CAPG Webinars using new technologies and media Crime prevention Victims services Team building and leadership development Risk management Labour Relations Human resources Strategic planning Communications Knowledge of federal, provincial, municipal governments Contacts, networking, especially on a national level Community development Proposal and grant writing Information Technology Marketing & public relations Fundraising & special events Business administration, especially non-profit Accounting & Finance in non-profit Legal, especially non-profit & tax law

41 039 Canadian Association of Police Governance (CAPG) 29th ANNUAL GENERAL MEETING A G E N D A Friday, August 10, :30 am Grand Ballroom - Fort Garry Hotel, Winnipeg, MB 1. Call to Order and Introduction 2. Establishment of Quorum 3. Approval of Agenda for the 29th Annual Meeting 4. Confirmation of Minutes of the 28th Annual Meeting held in Montreal, Quebec on July 15, President s Report 6. Committee Reports: Member Engagement & Advocacy Research & Policy First Nations Police Governance Council Conference 7. Nomination s Committee Report and Election of a slate for the Board of Directors 8. Treasurer s Report 9. Receive the Financial Statement and Auditor s Report for 2018 Fiscal Year 10. Appointment of a Public Accountant for the 2019 Fiscal Year 11. Consideration of the Resolutions put forward by Members of the Corporation 12. Consider Other Business 13. Closing Remarks and Adjournment

42 040 April 23, 2018 F05-80 Tom Galloway, Chair Police Services Board PO Box 3070, 200 Maple Grove Road Cambridge, ON N3H 5M1 (sent via ) Dear Mr. Galloway: Re: Police Services Capital Program Amendments Please be advised that the Council of the Regional Municipality of Waterloo at their regular meeting held on April 18, 2018, approved the following motion: That the Region of Waterloo approve amendments to the 2018 Police Services Capital Budget and Capital Forecast in accordance with the Waterloo Region Police Services (WRPS) Facility Master Plan (FMP) as approved by the Waterloo Regional Police Services Board on March 21, 2018, as described in report COR-FSD-18-04/COR-FFM dated April 10, Please accept this letter for information purposes only. If you have any questions concerning this resolution, please contact Cheryl Braan, Manager of Corporate Budgets at Please forward any written responses to this letter to Kris Fletcher, Director, Council & Administrative Services/Regional Clerk. Regards, Terri Plummer Council/Committee Support Specialist /2

43 041 cc: (via ) C. Braan, Manager of Corporate Budgets K. Feldmann, Senior Project Manager C. Dyer, Commissioner, Corporate Services/Chief Financial Officer J. Eggleton, Executive Assistant, Police Services Board K. Hand, Director, Finance and Property Maintenance, Waterloo Regional Police Service

44 042 Ministry of Community Safety and Correctional Services Office of the Minister 25 Grosvenor Street 18 th Floor Toronto ON M7A 1Y6 Tel: Ministère de la Sécurité communautaire et des Services correctionnels Bureau de la ministre 25, rue Grosvenor 18 e étage Toronto ON M7A 1Y6 Tél. : MCSCS.Feedback@ontario.ca MC May 8, 2018 Mr. Eli El-Chantiry Chair Ontario Association of Police Services Boards 180 Simcoe Street London ON N6B 1H9 Dear Mr. El-Chantiry: I am pleased to share with you that Bill 175, the Safer Ontario Act, 2018, received Royal Assent on March 8, The Safer Ontario Act, 2018, repeals and replaces Ontario s Police Services Act, amends the Coroners Act, and creates, for the first time, the Missing Persons Act, 2018, and the Forensic Laboratories Act, It also creates new legislation related to the oversight of police, including the Police Oversight Act, 2018, the Ontario Policing Discipline Tribunal Act, 2018, and the Ontario Special Investigations Unit Act, These statutes fall under the purview of the Ministry of the Attorney General. Passing this legislation is a momentous step for our government. It represents the first comprehensive review of the Police Services Act since 1990 and the largest policing transformation in a generation. The changes support our goal to build a proactive, sustainable and effective model of policing in Ontario. The Police Services Act, 2018, will modernize our approach to community safety by mandating municipalities to undertake local community safety and well-being planning, improve police oversight, transparency and accountability, enhance civilian governance and respond to the needs and realities of Ontario's diverse communities. The majority of provisions in the Police Services Act, 2018, will come into force on January 1, Sections 32 and 77 of the Act, related to constituting First Nation police service boards, will come into force on January 1, Until this time, the current legislative framework of the Police Services Act remains in force. I want to thank the Ontario Association of Police Services Boards for advocating on behalf of your members and for recommending changes to help achieve our shared goal of a safer Ontario. I am pleased that we were able to work together to address some of the issues you previously raised and included in your submission to the Standing Committee on Justice Policy. /2

45 043 Mr. Eli El-Chantiry Page 2 Recognizing that police service boards play an important role in establishing policies governing police in their communities, we amended the legislation to enable boards to make policies with respect to the deployment of members of the police service while being prohibited from developing policies or providing direction on the conduct of specific operations or specific investigations. This authority will support police service boards in providing strong and consistent civilian governance over policing in local communities and across the province. In response to your position on collective agreement negotiations, an amendment was made to enable legal counsel and advisors to the bargaining committee and to the police service board to conduct bargaining sessions on behalf of the bargaining committee and police service board. This amendment will provide police service boards and bargaining committees increased flexibility and choice in relation to who participates and conducts bargaining sessions. Additionally, to enhance good governance and accountability, board members will be required to complete training associated with governance before they exercise their board responsibilities. Board members will also be required to complete training that promotes and recognizes the diverse, multiracial and multicultural character of Ontario society, and the rights and cultures of First Nation, Inuit and Métis peoples. I look forward to working together to develop the regulations required to bring these changes into effect and continuing our dialogue to ensure that Ontario s approach to policing aligns with community needs. Thank you again for your support and ongoing efforts to build safer, stronger communities in Ontario. Sincerely, Marie-France Lalonde Minister

46 044 Report: WATERLOO REGIONAL POLICE SERVICES BOARD People Helping People BOARD OFFICE Board Solicitor To: The Members of the Waterloo Regional Police Services Board Date: May 16, 2018 Subject: Policy: Use of Board Resources for Election Purposes Recommendation: That the Waterloo Regional Police Services Board adopt Policy #097: Use of Board Resources for Election Purposes, as attached to Board Report Summary: Following the 2014 Municipal Election, the Municipal Elections Act, 1996 (the Act) was reviewed and a number of subsequent changes have been enacted. Pursuant to section of the amended Act, Ontario municipalities must establish rules and procedures with respect to the use of municipal or board resources, as the case may be, during the election campaign period. This requirement must also be followed by local boards, including police services boards. Report: In order to meet the requirements outlined in section of the amended Act, the attached policy is being proposed for the Board s review and consideration. The proposed policy closely resembles the policy adopted by Regional Council. Strategic Business Plan: This policy supports the core Values of Integrity and Accountability and ensures the Board is meeting its legislative requirements. Financial Implications: Nil Attachments: Proposed Use of Board Resources for Election Purposes Policy (Policy #97) Prepared By: Debra Arnold, Police Services Board Solicitor

47 045 WATERLOO REGIONAL POLICE SERVICES BOARD (WRPSB) POLICY Use of Board Resources for Election Purposes Date Approved: May 16, 2018 Date Last Amended or Reviewed Date to be Reviewed: March 2022 Policy Number: 097 Policy of the Board During an Election Period, the following resources of the Waterloo Regional Police Board which, for greater certainty, includes any resources that pertain to the Waterloo Regional Police Service ( Board ), may not be used for any Electionrelated purpose, including but not limited to: the Coat of Arms, Corporate Seal and/or Corporate Logo; Board staff; Board property, facilities, equipment; Board funds; any photos or videos produced by the Board, including electronic images/videos; mail room and services; Board information technology systems, including but not limited to, all computer and telephone networks and applications, including voic , e- mail, internet, and intranet; any mailing lists/data files produced by Board staff; and any Information, Reports, Presentations gathered/prepared by Board staff for a Member of the Board as requested by that Member in their official capacity as a Member of the Board. This would not preclude any candidate for office from accessing and/or using information including reports, pictures, etc., that have been published and are in the public domain and are not subject to copyright protection. Election-related notices, posters, brochures and other election materials in support of any candidate are not to be created, displayed or distributed by Members of the Board, employees of the Board and/or any member of the general public on Board property. Websites or domain names that are funded by the Board may not include any Election-related campaign materials that support or oppose the candidacy of a specific individual.

48 046 Members of the Board are responsible to ensure that the content of any communications material they distribute in their official capacity as a Member of the Board, and using the resources and staff of the Board, including and printed materials such as official correspondence, is not Election-related in any way. Definitions: Election: means an election or by-election at the municipal (including school board), provincial and federal level of government, or the submission of a question or by-law to the electors. Election Period: means the official campaign period of an election. For a municipal (including school board) election, the election period commences on May 1 of an election year and ends on voting day. For a provincial or federal election, the election period commences the day the writ for the election is issued and ends on voting day. For a question on the ballot, the period commences the day City Council passes a by-law to put a question to the electorate and ends on voting day. For a by-election, the period commences when the by-election is called and ends on voting day. Election-Related: means any activities, and/or materials relating to or for the purpose of the following: Events Canvassing Fundraising Media Relations Public Meetings Research Brochures Posters TV and radio commercials Newspaper ads Websites Stationary Campaign signs Buttons Mail outs in support of any candidate for any Election campaign.

49 047 Report: WATERLOO REGIONAL POLICE SERVICES BOARD People Helping People MEMBER SERVICES DIVISION Human Resources Branch To: The Chair and Members of the Waterloo Regional Police Services Board Date: May 16, 2018 Subject: Special Constable Appointments Recommendation: For Information. Summary: The following motion was adopted at the May 10, 2006 Board Meeting: That the Board delegate to the Chair or Vice-Chair and any other member of the Police Services Board, the authority to appoint a special constable to act for the period, area and purpose (subject to the prior approval of the Solicitor General) that they consider expedient pursuant to subsection 53(1) of the Police Services Act; and That the list of appointed special constables so appointed shall be presented, for information only, to the Board at its next meeting Report: In accordance with the approved motion, the following Special Constable appointments received approval prior to the May 16, 2018 Board Meeting, via dated April 30, 2018 and are being presented here for information only. Grant Crowe, Waterloo Regional Police Service Greg Jeffray, Waterloo Regional Police Service Kevin Moore, Waterloo Regional Police Service Tanner Rodd, Waterloo Regional Police Service Matthew Wilson, Waterloo Regional Police Service Financial implications: The salary and benefit costs associated with the appointments of the Special Constables have been included in the 2018 Operating Budget. Page 1 of 2

50 048 Report: Prepared By: Sergeant Amy Moore, Human Resources Approved by: Bryan M. Larkin, Chief of Police Page 2 of 2

51 049 Report: # WATERLOO REGIONAL POLICE SERVICES BOARD People Helping People STRATEGIC SERVICES BRANCH To: The Chair and Members of the Waterloo Regional Police Services Board Date: May 16, 2018 Subject: First Quarter 2018 Neighbourhood Policing Reports Recommendation: For information only. Summary: To monitor changing demands and deployment in Neighbourhood Policing, a report is prepared every quarter to highlight trends in citizen generated calls for service, travel times, and emergency response times by division and zone. The most frequent call types, and the percentage of calls dispatched as priority one and with more than one unit are also included by division and region-wide. The first quarter 2018 reports are presented, along with the first quarter of the previous two years for comparison. In addition, the YTD Neighbourhood Policing Reports have also been included which also identify citizen generated call data month over month in comparison to the two previous years. Report: Overall citizen generated calls for service have increased 1.6% in the first quarter of 2018 compared to Q1 in First quarter increases are most notable in North Division at 3.8% followed closely by Central Division at 3.2%. The largest decrease in citizen generated calls for service occurred in Rural with a decrease of 5.0%. Page 1 of 3

52 050 Report: # The first quarter 2018 percentage of calls dispatched as priority one has decreased from Q by 8.0%. This decrease can be seen across all urban and rural divisions. For first quarter 2018, Central and South Divisions dispatched more than one unit to just over 49% of their citizen generated calls. This number represents an increase of 2.1% of calls in Central Division and a decrease of 3.5% of calls in South Division from Q The most significant increase of 2.9% was recorded in North Division which dispatched more than one unit to 43.5% of their calls. Compassionate to Locate calls remain the most frequent citizen generated call for service up 18.8% over Q Unwanted Person calls continue to show the most significant increase in volume, now up by 19.3% from Q Bylaw Complaints represent the third most frequent citizen generated call; however, of the 2057 calls received this quarter, only 281 calls or 13.7% required one or more officers to be dispatched. The remaining were handled solely by Bylaw. Page 2 of 3

53 051 Report: # The results in the quarterly report are based on averages across three months of data. There will be variations in the results due to influencing factors such as road closures/construction, weather, staffing levels, seasonal demands, and management and business practices. Strategic Business Plan: Goal: To improve officer deployment to maximize service to the community. Financial Implications: Nil Attachments: WRPS Q1 and Year-to-Date Neighbourhood Policing Reports North, Central, South, and Rural Divisions WRPS Q1 and Year-to-Date Neighbourhood Policing Reports Region Wide Prepared By: Approved By: Jennifer Davis, Inspector, Strategic Services Branch Bryan M. Larkin, Chief of Police Page 3 of 3

54 WRPS Quarterly Neighborhood Policing Report - Central Time Range: Q1 January 1 to March 31 Citizen Generated Calls (CGC) for Service: Average Rate Per Day Zone Q Q Q C1 Zone Kitchener Core and Victoria Park Area C2 Zone Eastwood/Frederick Area C3 Zone Mill/Highland/SMH Area C4 Zone Rockway/Fairview Park Mall Area C5 Zone Laurentian/Country Hills Area C6 Zone Chicopee/Deer Ridge/Conestoga College Area C7 Zone Doon/Huron Area C8 Zone Grand River/Breslau Area All Central Zone Totals Unit Travel Time (min): Average of all Units Dispatched to all Priority CGCs Zone Q Q Q C1 Zone Kitchener Core and Victoria Park Area C2 Zone Eastwood/Frederick Area C3 Zone Mill/Highland/SMH Area C4 Zone Rockway/Fairview Park Mall Area C5 Zone Laurentian/Country Hills Area C6 Zone Chicopee/Deer Ridge/Conestoga College Area C7 Zone Doon/Huron Area C8 Zone Grand River/Breslau Area All Central Zone Totals Emergency Response Time (min): Average of First Unit Arriving at Priority 1 Zone Q Q Q C1 Zone Kitchener Core and Victoria Park Area C2 Zone Eastwood/Frederick Area C3 Zone Mill/Highland/SMH Area C4 Zone Rockway/Fairview Park Mall Area CGC Criteria: Includes every call that meets the following criteria: (1) Dispatch group is not DPR, PRC or IDENT; (2) Call source is not officer; (3) Dispatch priority is not 5, 6, 7, 8, or 9; (4) Event is not cancelled; (5) Dispatch date and time is not null. Unit Data Criteria: Includes (1) to (5) plus (6) Unit type is patrol; (7) Unit dispatched date and time is not null; (8) Unit arrival date and time is not null; (9) Unit cleared date and time is not null; (10) For Priority 1 calls, unit dispatch delay<20 min.; (11) For Priority 1 calls, unit travel time <20 min.; (12) For Priority 2 calls, unit dispatch delay <60 min.; (13) For Priority 2 calls, unit travel time <30 min.; (14) For Priority 3 calls, unit dispatch delay<180 min.; (15) For Priority 3 calls, unit travel time <30 min. C5 Zone Laurentian/Country Hills Area C6 Zone Chicopee/Deer Ridge/Conestoga College Area C7 Zone Doon/Huron Area C8 Zone Grand River/Breslau Area All Central Zone Totals

55 WRPS Year To Date (YTD) Neighborhood Policing Report - Central Time Range: January 1 to March 31 Citizen Generated Calls (CGC) for Service: Average Rate Per Day Zone YTD 2018 YTD 2017 YTD 2016 C1 Zone Kitchener Core and Victoria Park Area C2 Zone Eastwood/Frederick Area C3 Zone Mill/Highland/SMH Area C4 Zone Rockway/Fairview Park Mall Area C5 Zone Laurentian/Country Hills Area C6 Zone Chicopee/Deer Ridge/Conestoga College Area C7 Zone Doon/Huron Area C8 Zone Grand River/Breslau Area All Central Zone Totals Unit Travel Time (min): Average of all Units Dispatched to all Priority CGCs Zone YTD 2018 YTD 2017 YTD 2016 C1 Zone Kitchener Core and Victoria Park Area C2 Zone Eastwood/Frederick Area C3 Zone Mill/Highland/SMH Area C4 Zone Rockway/Fairview Park Mall Area C5 Zone Laurentian/Country Hills Area C6 Zone Chicopee/Deer Ridge/Conestoga College Area C7 Zone Doon/Huron Area C8 Zone Grand River/Breslau Area All Central Zone Totals Emergency Response Time (min): Average of First Unit Arriving at Priority 1 Zone YTD 2018 YTD 2017 YTD 2016 C1 Zone Kitchener Core and Victoria Park Area C2 Zone Eastwood/Frederick Area C3 Zone Mill/Highland/SMH Area C4 Zone Rockway/Fairview Park Mall Area CGC Criteria: Includes every call that meets the following criteria: (1) Dispatch group is not DPR, PRC or IDENT; (2) Call source is not officer; (3) Dispatch priority is not 5, 6, 7, 8, or 9; (4) Event is not cancelled; (5) Dispatch date and time is not null. Unit Data Criteria: Includes (1) to (5) plus (6) Unit type is patrol; (7) Unit dispatched date and time is not null; (8) Unit arrival date and time is not null; (9) Unit cleared date and time is not null; (10) For Priority 1 calls, unit dispatch delay<20 min.; (11) For Priority 1 calls, unit travel time <20 min.; (12) For Priority 2 calls, unit dispatch delay <60 min.; (13) For Priority 2 calls, unit travel time <30 min.; (14) For Priority 3 calls, unit dispatch delay<180 min.; (15) For Priority 3 calls, unit travel time <30 min. C5 Zone Laurentian/Country Hills Area C6 Zone Chicopee/Deer Ridge/Conestoga College Area C7 Zone Doon/Huron Area C8 Zone Grand River/Breslau Area All Central Zone Totals

56 WRPS Quarterly Neighborhood Policing Report - North Time Range: Q1 January 1 to March 31 Citizen Generated Calls (CGC) for Service: Average Rate Per Day Zone Q Q Q N1 Zone Forest Heights/Highland Area N2 Zone Bridgeport/Victoria North Area N3 Zone Old Westmount/Victoria Hills/GRH Area N4 Zone Central Waterloo/Weber Street Area N5 Zone Old Beechwood/Westmount/ Westvale/UW Area N6 Zone Colonial Acres/Eastbridge/Cones. Mall/WLU Area N7 Zone Beechwood West/Laurelwood/Lakeshore Area N8 Zone Waterloo Core and Waterloo Park Area All North Zone Totals Unit Travel Time (min): Average of all Units Dispatched to all Priority CGCs Zone Q Q Q N1 Zone Forest Heights/Highland Area N2 Zone Bridgeport/Victoria North Area N3 Zone Old Westmount/Victoria Hills/GRH Area N4 Zone Central Waterloo/Weber Street Area N5 Zone Old Beechwood/Westmount/ Westvale/UW Area N6 Zone Colonial Acres/Eastbridge/Cones. Mall/WLU Area N7 Zone Beechwood West/Laurelwood/Lakeshore Area N8 Zone Waterloo Core and Waterloo Park Area All North Zone Totals Emergency Response Time (min): Average of First Unit Arriving at Priority 1 Zone Q Q Q N1 Zone Forest Heights/Highland Area N2 Zone Bridgeport/Victoria North Area N3 Zone Old Westmount/Victoria Hills/GRH Area N4 Zone Central Waterloo/Weber Street Area CGC Criteria: Includes every call that meets the following criteria: (1) Dispatch group is not DPR, PRC or IDENT; (2) Call source is not officer; (3) Dispatch priority is not 5, 6, 7, 8, or 9; (4) Event is not cancelled; (5) Dispatch date and time is not null. Unit Data Criteria: Includes (1) to (5) plus (6) Unit type is patrol; (7) Unit dispatched date and time is not null; (8) Unit arrival date and time is not null; (9) Unit cleared date and time is not null; (10) For Priority 1 calls, unit dispatch delay<20 min.; (11) For Priority 1 calls, unit travel time <20 min.; (12) For Priority 2 calls, unit dispatch delay <60 min.; (13) For Priority 2 calls, unit travel time <30 min.; (14) For Priority 3 calls, unit dispatch delay<180 min.; (15) For Priority 3 calls, unit travel time <30 min. N5 Zone Old Beechwood/Westmount/ Westvale/UW Area N6 Zone Colonial Acres/Eastbridge/Cones. Mall/WLU Area N7 Zone Beechwood West/Laurelwood/Lakeshore Area N8 Zone Waterloo Core and Waterloo Park Area All North Zone Totals

57 WRPS Year To Date (YTD) Neighborhood Policing Report - North Time Range: January 1 to March 31 Citizen Generated Calls (CGC) for Service: Average Rate Per Day Zone YTD 2018 YTD 2017 YTD 2016 N1 Zone Forest Heights/Highland Area N2 Zone Bridgeport/Victoria North Area N3 Zone Old Westmount/Victoria Hills/GRH Area N4 Zone Central Waterloo/Weber Street Area N5 Zone Old Beechwood/Westmount/ Westvale/UW Area N6 Zone Colonial Acres/Eastbridge/Cones. Mall/WLU Area N7 Zone Beechwood West/Laurelwood/Lakeshore Area N8 Zone Waterloo Core and Waterloo Park Area All North Zone Totals Unit Travel Time (min): Average of all Units Dispatched to all Priority CGCs Zone YTD 2018 YTD 2017 YTD 2016 N1 Zone Forest Heights/Highland Area N2 Zone Bridgeport/Victoria North Area N3 Zone Old Westmount/Victoria Hills/GRH Area N4 Zone Central Waterloo/Weber Street Area N5 Zone Old Beechwood/Westmount/ Westvale/UW Area N6 Zone Colonial Acres/Eastbridge/Cones. Mall/WLU Area N7 Zone Beechwood West/Laurelwood/Lakeshore Area N8 Zone Waterloo Core and Waterloo Park Area All North Zone Totals Emergency Response Time (min): Average of First Unit Arriving at Priority 1 Zone YTD 2018 YTD 2017 YTD 2016 N1 Zone Forest Heights/Highland Area N2 Zone Bridgeport/Victoria North Area N3 Zone Old Westmount/Victoria Hills/GRH Area N4 Zone Central Waterloo/Weber Street Area CGC Criteria: Includes every call that meets the following criteria: (1) Dispatch group is not DPR, PRC or IDENT; (2) Call source is not officer; (3) Dispatch priority is not 5, 6, 7, 8, or 9; (4) Event is not cancelled; (5) Dispatch date and time is not null. Unit Data Criteria: Includes (1) to (5) plus (6) Unit type is patrol; (7) Unit dispatched date and time is not null; (8) Unit arrival date and time is not null; (9) Unit cleared date and time is not null; (10) For Priority 1 calls, unit dispatch delay<20 min.; (11) For Priority 1 calls, unit travel time <20 min.; (12) For Priority 2 calls, unit dispatch delay <60 min.; (13) For Priority 2 calls, unit travel time <30 min.; (14) For Priority 3 calls, unit dispatch delay<180 min.; (15) For Priority 3 calls, unit travel time <30 min. N5 Zone Old Beechwood/Westmount/ Westvale/UW Area N6 Zone Colonial Acres/Eastbridge/Cones. Mall/WLU Area N7 Zone Beechwood West/Laurelwood/Lakeshore Area N8 Zone Waterloo Core and Waterloo Park Area All North Zone Totals

58 WRPS Quarterly Neighborhood Policing Report - South Time Range: Q1 January 1 to March 31 Citizen Generated Calls (CGC) for Service: Average Rate Per Day Zone Q Q Q S1 Zone Galt Core Area S2 Zone North Cambridge/Hespeler Area S3 Zone West Galt/Southwood Area S4 Zone Elgin North/Beverly/Saginaw Area S5 Zone East North Dumfries/Branchton Area S6 Zone Preston Heights/Langs Farm/CMH Area S8 Zone Preston Core and Riverside Park Area All South Zone Totals Unit Travel Time (min): Average of all Units Dispatched to all Priority CGCs Zone Q Q Q S1 Zone Galt Core Area S2 Zone North Cambridge/Hespeler Area S3 Zone West Galt/Southwood Area S4 Zone Elgin North/Beverly/Saginaw Area S5 Zone East North Dumfries/Branchton Area S6 Zone Preston Heights/Langs Farm/CMH Area S8 Zone Preston Core and Riverside Park Area All South Zone Totals Emergency Response Time (min): Average of First Unit Arriving at Priority 1 Zone Q Q Q S1 Zone Galt Core Area S2 Zone North Cambridge/Hespeler Area S3 Zone West Galt/Southwood Area S4 Zone Elgin North/Beverly/Saginaw Area S5 Zone East North Dumfries/Branchton Area S6 Zone Preston Heights/Langs Farm/CMH Area CGC Criteria: Includes every call that meets the following criteria: (1) Dispatch group is not DPR, PRC or IDENT; (2) Call source is not officer; (3) Dispatch priority is not 5, 6, 7, 8, or 9; (4) Event is not cancelled; (5) Dispatch date and time is not null. Unit Data Criteria: Includes (1) to (5) plus (6) Unit type is patrol; (7) Unit dispatched date and time is not null; (8) Unit arrival date and time is not null; (9) Unit cleared date and time is not null; (10) For Priority 1 calls, unit dispatch delay<20 min.; (11) For Priority 1 calls, unit travel time <20 min.; (12) For Priority 2 calls, unit dispatch delay <60 min.; (13) For Priority 2 calls, unit travel time <30 min.; (14) For Priority 3 calls, unit dispatch delay<180 min.; (15) For Priority 3 calls, unit travel time <30 min. S8 Zone Preston Core and Riverside Park Area All South Zone Totals Note: Zone S7 is included with the Rural Report

59 WRPS Year To Date (YTD) Neighborhood Policing Report - South Time Range: January 1 to March 31 Citizen Generated Calls (CGC) for Service: Average Rate Per Day Zone YTD 2018 YTD 2017 YTD 2016 S1 Zone Galt Core Area S2 Zone North Cambridge/Hespeler Area S3 Zone West Galt/Southwood Area S4 Zone Elgin North/Beverly/Saginaw Area S5 Zone East North Dumfries/Branchton Area S6 Zone Preston Heights/Langs Farm/CMH Area S8 Zone Preston Core and Riverside Park Area All South Zone Totals Unit Travel Time (min): Average of all Units Dispatched to all Priority CGCs Zone YTD 2018 YTD 2017 YTD 2016 S1 Zone Galt Core Area S2 Zone North Cambridge/Hespeler Area S3 Zone West Galt/Southwood Area S4 Zone Elgin North/Beverly/Saginaw Area S5 Zone East North Dumfries/Branchton Area S6 Zone Preston Heights/Langs Farm/CMH Area S8 Zone Preston Core and Riverside Park Area All South Zone Totals Emergency Response Time (min): Average of First Unit Arriving at Priority 1 Zone YTD 2018 YTD 2017 YTD 2016 S1 Zone Galt Core Area S2 Zone North Cambridge/Hespeler Area S3 Zone West Galt/Southwood Area S4 Zone Elgin North/Beverly/Saginaw Area S5 Zone East North Dumfries/Branchton Area S6 Zone Preston Heights/Langs Farm/CMH Area CGC Criteria: Includes every call that meets the following criteria: (1) Dispatch group is not DPR, PRC or IDENT; (2) Call source is not officer; (3) Dispatch priority is not 5, 6, 7, 8, or 9; (4) Event is not cancelled; (5) Dispatch date and time is not null. Unit Data Criteria: Includes (1) to (5) plus (6) Unit type is patrol; (7) Unit dispatched date and time is not null; (8) Unit arrival date and time is not null; (9) Unit cleared date and time is not null; (10) For Priority 1 calls, unit dispatch delay<20 min.; (11) For Priority 1 calls, unit travel time <20 min.; (12) For Priority 2 calls, unit dispatch delay <60 min.; (13) For Priority 2 calls, unit travel time <30 min.; (14) For Priority 3 calls, unit dispatch delay<180 min.; (15) For Priority 3 calls, unit travel time <30 min. S8 Zone Preston Core and Riverside Park Area All South Zone Totals Note: Zone S7 is included with the Rural Report

60 WRPS Quarterly Neighborhood Policing Report - Rural Time Range: Q1 January 1 to March 31 Citizen Generated Calls (CGC) for Service: Average Rate Per Day Zone Q Q Q R1 Zone Wellesley South/North Wilmot/Baden Area R2 Zone Woolwich North/Elmira/Maryhill Area R3 Zone South Wilmot/New Hamburg Area R4 Zone Wellesley North/St.Jacobs Area Rural Zones Sub Total S7 Zone Ayr/West North Dumfries Area All Rural Zone Totals Unit Travel Time (min): Average of all Units Dispatched to all Priority CGCs Zone Q Q Q R1 Zone Wellesley South/North Wilmot/Baden Area R2 Zone Woolwich North/Elmira/Maryhill Area R3 Zone South Wilmot/New Hamburg Area R4 Zone Wellesley North/St.Jacobs Area Rural Zones Sub Total S7 Zone Ayr/West North Dumfries Area All Rural Zone Totals Emergency Response Time (min): Average of First Unit Arriving at Priority 1 Zone Q Q Q R1 Zone Wellesley South/North Wilmot/Baden Area R2 Zone Woolwich North/Elmira/Maryhill Area R3 Zone South Wilmot/New Hamburg Area R4 Zone Wellesley North/St.Jacobs Area Rural Zones Sub Total S7 Zone Ayr/West North Dumfries Area All Rural Zone Totals CGC Criteria: Includes every call that meets the following criteria: (1) Dispatch group is not DPR, PRC or IDENT; (2) Call source is not officer; (3) Dispatch priority is not 5, 6, 7, 8, or 9; (4) Event is not cancelled; (5) Dispatch date and time is not null. Unit Data Criteria: Includes (1) to (5) plus (6) Unit type is patrol; (7) Unit dispatched date and time is not null; (8) Unit arrival date and time is not null; (9) Unit cleared date and time is not null; (10) For Priority 1 calls, unit dispatch delay<20 min.; (11) For Priority 1 calls, unit travel time <20 min.; (12) For Priority 2 calls, unit dispatch delay <60 min.; (13) For Priority 2 calls, unit travel time <30 min.; (14) For Priority 3 calls, unit dispatch delay<180 min.; (15) For Priority 3 calls, unit travel time <30 min.

61 WRPS Year To Date (YTD) Neighborhood Policing Report - Rural Time Range: January 1 to March 31 Citizen Generated Calls (CGC) for Service: Average Rate Per Day Zone YTD 2018 YTD 2017 YTD 2016 R1 Zone Wellesley South/North Wilmot/Baden Area R2 Zone Woolwich North/Elmira/Maryhill Area R3 Zone South Wilmot/New Hamburg Area R4 Zone Wellesley North/St.Jacobs Area Rural Zones Sub Total S7 Zone Ayr/West North Dumfries Area All Rural Zone Totals Unit Travel Time (min): Average of all Units Dispatched to all Priority CGCs Zone YTD 2018 YTD 2017 YTD 2016 R1 Zone Wellesley South/North Wilmot/Baden Area R2 Zone Woolwich North/Elmira/Maryhill Area R3 Zone South Wilmot/New Hamburg Area R4 Zone Wellesley North/St.Jacobs Area Rural Zones Sub Total S7 Zone Ayr/West North Dumfries Area All Rural Zone Totals Emergency Response Time (min): Average of First Unit Arriving at Priority 1 Zone YTD 2018 YTD 2017 YTD 2016 R1 Zone Wellesley South/North Wilmot/Baden Area R2 Zone Woolwich North/Elmira/Maryhill Area R3 Zone South Wilmot/New Hamburg Area R4 Zone Wellesley North/St.Jacobs Area Rural Zones Sub Total S7 Zone Ayr/West North Dumfries Area All Rural Zone Totals CGC Criteria: Includes every call that meets the following criteria: (1) Dispatch group is not DPR, PRC or IDENT; (2) Call source is not officer; (3) Dispatch priority is not 5, 6, 7, 8, or 9; (4) Event is not cancelled; (5) Dispatch date and time is not null. Unit Data Criteria: Includes (1) to (5) plus (6) Unit type is patrol; (7) Unit dispatched date and time is not null; (8) Unit arrival date and time is not null; (9) Unit cleared date and time is not null; (10) For Priority 1 calls, unit dispatch delay<20 min.; (11) For Priority 1 calls, unit travel time <20 min.; (12) For Priority 2 calls, unit dispatch delay <60 min.; (13) For Priority 2 calls, unit travel time <30 min.; (14) For Priority 3 calls, unit dispatch delay<180 min.; (15) For Priority 3 calls, unit travel time <30 min.

62 WRPS Quarterly Neighbourhood Policing Report - Region Wide Time Range: Q1 January 1 to March Citizen Generated Calls(CGC): Total Number Division % of Divisions Calls Q Division % of CGC No. % Change from 2017 Q No. % Change from 2017 Q No. Citizen Generated Calls(CGC): Dispatched as Priority One Q No. Q No. North 32.1 % 8, % 7,885 7,739 Central 37.1 % 9, % 9,194 9,296 South 25.4 % 6, % 6,606 6,561 Rural 5.4 % 1, % 1,444 1,540 Region-Wide % 25, % 25,129 25,136 Q No. North 8.0 % % Citizen Generated Calls(CGC): Most Frequent Types Region-Wide Q Rank Call Type No. % Change from 2017 Average Unit Service Time (min.) Q No. Q No. 1 COMPASSIONATE TO LOCATE 2, % ,132 2,956 2 UNWANTED PERSON 2, % ,796 1,400 3 BYLAW COMPLAINT 2, % ,929 1,861 4 THEFT UNDER $5000 1, % ,463 1,406 5 DOMESTIC DISPUTE 1, % ,392 1,290 6 MVC PROP. DAMAGE 1, % ,163 1,331 7 DRIVING COMPLAINT % ,017 8 INJURED/SICK PERSON % ALARM % MENTALLY ILL % Central 8.2 % % South 9.1 % % Rural 8.5 % % Region-Wide 8.4 % 2, % 2,322 2,381 Citizen Generated Calls(CGC): With >1 Unit Dispatched Q Division % of Divisions Calls Q No. % Change from 2017 Q No. Q No. North 43.5 % 3, % 3,460 3,165 Central 49.7 % 4, % 4,614 4,449 South 49.4 % 3, % 3,320 3,026 Rural 40.1 % % Region-Wide 47.1 % 12, % 11,960 11,267

63 WRPS YTD Neighbourhood Policing Report - Region Wide 061 Citizen Generated Calls(CGC): Total Number 2018 Time Range: January 1 to March 31 Citizen Generated Calls(CGC): Most Frequent Types Region-Wide 2018 Division % of CGC No. % Change from 2017 Division % of Divisions Calls 2018 No. % Change from No. Citizen Generated Calls(CGC): Dispatched as Priority One 2017 No No. North 32.1 % 8, % 7,885 7,739 Central 37.1 % 9, % 9,194 9,296 South 25.4 % 6, % 6,606 6,561 Rural 5.4 % 1, % 1,444 1,540 Region-Wide % 25, % 25,129 25, No. North 8.0 % % Central 8.2 % % Rank Call Type No. % Change from 2017 Average Unit Service Time (min.) 1 COMPASSIONATE TO LOCATE 2, % ,132 2,956 2 UNWANTED PERSON 2, % ,796 1,400 3 BYLAW COMPLAINT 2, % ,928 1,861 4 THEFT UNDER $5000 1, % ,463 1,406 5 DOMESTIC DISPUTE 1, % ,392 1,290 6 MVC PROP. DAMAGE 1, % ,163 1,331 7 DRIVING COMPLAINT % ,017 8 INJURED/SICK PERSON % ALARM % MENTALLY ILL % No No. South 9.1 % % Rural 8.5 % % Region-Wide 8.4 % 2, % 2,322 2,381 Citizen Generated Calls(CGC): With >1 Unit Dispatched 2018 Division % of Divisions Calls No. % Change from No No. North 43.5 % 3, % 3,460 3,165 Central 49.7 % 4, % 4,614 4,449 South 49.4 % 3, % 3,320 3,026 Rural 40.1 % % Region-Wide 47.1 % 12, % 11,960 11,267 Average Call Rate

64 062 Report: WATERLOO REGIONAL POLICE SERVICES BOARD People Helping People STRATEGIC SERVICES BRANCH To: The Chair and Members of the Waterloo Regional Police Services Board Date: May 16, 2018 Subject: Regulated Interactions 2018 Q1 Review Recommendation: For Information. Summary: Service Procedure requires that a review be conducted quarterly of the entire regulated interaction database. The purpose of this review is to determine whether it appears that: Section 5 (limitations on collection of information), Section 6 (duties to inform of rights and reasons before collecting, with exceptions), Section 7 (document for individual with exceptions) of Ontario Regulation 58/16- Collection of Identifying Information in Certain Circumstances-Prohibitions and Duties, were complied with. This report provides the findings of the review for the first quarter of Report: A regulated interaction is the interaction and documentation of such by an officer regarding an attempt to collect identifying information about an individual from the individual by asking the individual. During the first quarter of 2018, 12 regulated interactions were entered, collecting information on 12 unique individuals. There were no regulated interactions where more than one individual was recorded at the same time. In comparison, 13 regulated interactions were entered, collecting information on 15 unique individuals in Q1 from The youngest individual recorded in the first quarter 2018 was 18. However, the age group continues to be the dominant age group of individuals recording regulated interactions, accounting for 50% of the interactions. This is consistent with the data shown in Q1 from 2017 as well as the year-end total in Page 1 of 4

65 063 Report: By age group, regulated interactions were categorized as follows: Age Group Q Count Percentage % % % % % % % % % Total % By race, regulated interactions were categorized as follows: Perceived Race Q Count Percentage Aboriginal 0 0% Arab 0 0% Black % Chinese 0 0% Filipino 0 0% Japanese 0 0% Korean 0 0% Latin American 0 0% South Asian 1 8.3% Southeast Asian 0 0% West Asian 0 0% White % Multiple Ethnicity 0 0% Visible Minority, Not Included 0 0% Not Specified 0 0% Total % By race, individuals perceived as Black were recorded a total of four times, accounting for 33.3% of all the interactions in the first quarter One regulated interaction was recorded for an individual perceived as South Asian (8.3%). Individuals perceived as white continue to be the highest recorded group with seven (58.3%) of all recorded regulated interactions this quarter. For the first quarter 2018, 11 (92%) of individuals were perceived as male, and one (8%) individual was perceived as female. In Q1 2017, 67% of the regulated interactions were with perceived males and 33% were with perceived females. The regulated interactions of the first quarter 2018 were spread across eight patrol zones. WC6 recorded the highest number of regulated interactions per zone at three. Central and North core zones (WC1 and WN1) both recorded one regulated interaction. Page 2 of 4

66 No regulated interactions occurred in Rural zones or South patrol zones. 064 Report: Regulated interactions completed in the first quarter 2018 were primarily as a result of the need to gather information for intelligence purposes. The individual was informed of their rights 67% of the time, and where they were not informed, the exemptions given were reasonable within Service procedure. Receipts were offered 100% of the time to these individuals, however, the receipt was only taken 75% of the time. For the first quarter 2018, the review found that 83% of the regulated interactions entered into the database captured all the required information under Sections 5-7 of the Regulation, including information that was redundantly entered. The Intelligence Analyst within the Intelligence Branch has been continually reviewing each regulated interaction for quality control purposes. Incorrect regulated interactions are rejected and are re-submitted once corrections have been made. Therefore, the year-end report may appear different than what is currently reported as the corrections made will be reflected on the year-end report. Strategic Business Plan: A quarterly review of regulated interactions and the subsequent reporting of findings exceed legislative requirements and align with the Service s Core Value of Accountability. Financial Implications: Nil Attachments: Map of Waterloo Regional Police Service Zones Prepared By: Approved By: Denise Lo, Strategic Planner, Strategic Services Branch Jennifer Davis, Inspector, Strategic Services Branch Bryan M. Larkin, Chief of Police Page 3 of 4

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68 066 Report: WATERLOO REGIONAL POLICE SERVICES BOARD People Helping People STRATEGIC SERVICES BRANCH To: The Chair and Members of the Waterloo Regional Police Services Board Date: May 16, 2018 Subject: Police Resources in Canada, 2017 Recommendation: For Information. Summary: On March 28, 2018, the Canadian Centre for Justice Statistics (CCJS) released its Juristat report entitled Police Resources in Canada, This is an annual report that describes recent findings on the rate of police strength; police officers by rank, sex and age; police officer hirings and departures; civilian employees; and, police operating expenditures. This Juristat compiles the results of the Police Administration Survey, which is completed by police services each year based on staffing levels as of May 15 th. The report below highlights some of the trends found in police resources with a focus on Waterloo Regional Police Service (WRPS) compared to the 50 other municipal police services across Canada that serve a population of 100,000 or more, and the 12 largest municipal police services in Ontario. Report: Across Canada in 2017, the level of policing or the average number of police officers for every 100,000 population served was 188, representing a decline of 1% from the previous year. This total number of police officers includes federal, provincial, territorial, municipal and First Nations police services. In Ontario, there were 25,981 police officers (excluding RCMP), representing a provincial police strength of 183 officers per 100,000 persons in This is a 2% decrease in the rate of police officers in the province from 2016 levels. While the police strength has declined for the sixth consecutive year in a row, the percentage change from 2016 to 2017 in Ontario shows the sharpest decrease in the last five years. In 2017, WRPS had 776 police officers and a rate of 141 officers per 100,000 population. The police to population rate for WRPS has been in decline since 2012 (Figure 1); it is 47 below the national rate and 42 below the provincial rate per 100,000 persons. Page 1 of 5

69 067 Report: Figure 1: WRPS police officers per 100,000 population, (Source: Statistics Canada, Police resources in Canada, 2017, 2016, 2015, 2014, 2013, Table 3). Of the 50 police services which serve a population greater than 100,000 in 2017, the WRPS serves 548,936 people, the 14 th largest population across Canada (Figure 2). If ranked by largest to smallest police to population rate, WRPS is ranked 27 th (Figure 3). As shown in Figure 3, the police service ranked 14 th by rate, serves their community with 166 officers per 100,000; 25 more officers per 100,000 than WRPS. Figure 2: Population served by the 50 municipal police services across Canada serving populations of 100,000 or more in 2017, with the Big 12 in Ontario highlighted. (Source: Statistics Canada, Police resources in Canada, 2017, Tables 3). Page 2 of 5

70 068 Report: Figure 3: Police officers per 100,000 population in municipal police services serving populations of 100,000 or more, including Canada, Ontario, and the Big 12 in Ontario, as of May 15, (Source: Statistics Canada, Police resources in Canada, 2017, Tables 3, 2, and 1). In comparison with the Big 12 largest municipal police services in Ontario (shown in lighter blue in Figures 2 and 3), WRPS ranks 7 th by rate of officers, and is 8 below the the Big 12 average of 149 for every 100,000 persons (Figure 3 and Figure 4). Figure 4: Comparison of the rates of police officers and civilians per 100,000 population in the Big 12 police services in Ontario, as of May 15, (Source: Statistics Canada, 2018, CANSIM Table ). Page 3 of 5

71 069 Report: Across the country, there has been a steady increase in the number of civilians employed by police services. Across Canada, police services employed 2% more civilians than in the previous year. The proportion of civilians in policing has gradually increased over the year, to 30% in Figure 4 shows both the rate of sworn and civilian employees per 100,000 population for WRPS in comparison with the largest municipal police services in Ontario (ordered by population served). WRPS is slightly above average with 66 civilians per 100,000 compared to the average of 64. Civilians make up 33% of WRPS employees, with 375 civilians in The number of civilians increased by 1% from 2016, however, the ratio of police officers to civilians has been slowly declining at WRPS. In 2017, the ratio was 2 officers per 1 civilian, down from 2.5 to 1 in The number and proportion of women in policing across Canada has been increasing in recent years. In 2017, there were 14,752 female police officers, which represent 21% of all police officers. In WRPS, there were 168 female police officers, making up 21.6% of all police officers in 2017, up from 167 in Among the 50 municipal police services serving more than 100,000 people (Figure 5), WRPS ranks 26 th with 21.6% female officers, close to the average of 22%. Among the Big 12 municipal police services in Ontario (shown in light blue in Figure 5), WRPS has the third highest percentage of female police officers. Figure 1: Percentage of female officers in the 50 municipal police services across Canada serving populations of 100,000 or more, with the Big 12 in Ontario highlighted, as of May 15, (Source: Statistics Canada, 2018, CANSIM Table ) Page 4 of 5

72 070 Report: Statistics Canada is in the process of updating the Police Administration Survey. The updated survey will include new and expanded reporting on police service expenditures and revenues, officer ranks, calls for service, civilian personnel types, part-time and fulltime employment, long-term leaves and police officer training. WRPS is currently in the process of completing the 2018 survey, and the results will be presented in next year s report on police resources in Canada. Strategic Business Plan: WRPS participation in the annual Police Administration Survey and subsequent comparative analysis of its results aligns with the Operational Plan s goal to efficiently manage human resources. Financial Implications: Nil Attachments: Nil Prepared By: Approved By: Marg Gloade, Strategic Planner, Strategic Services Denise Lo, Strategic Planner, Strategic Services Jennifer Davis, Inspector, Strategic Services Bryan M. Larkin, Chief of Police Page 5 of 5

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75 073 Waterloo Regional Police Service Operational Support Communications Emergency 911 Service Level Date: Jan 2018 Time (AM) Calls Offered Service Level 12:00-12: % 12:30-1: % 1:00-1: % 1:30-2: % 2:00-2: % 2:30-3: % 3:00-3: % 3:30-4: % 4:00-4: % 4:30-5: % 5:00-5: % 5:30-6: % 6:00-6: % 6:30-7: % 7:00-7: % 7:30-8: % 8:00-8: % 8:30-9: % 9:00-9: % 9:30-10: % 10:00-10: % 10:30-11: % 11:00-11: % 11:30-12: % Time (PM) Calls Offered Service Level 12:00-12: % 12:30-1: % 1:00-1: % 1:30-2: % 2:00-2: % 2:30-3: % 3:00-3: % 3:30-4: % 4:00-4: % 4:30-5: % 5:00-5: % 5:30-6: % 6:00-6: % 6:30-7: % 7:00-7: % 7:30-8: % 8:00-8: % 8:30-9: % 9:00-9: % 9:30-10: % 10:00-10: % 10:30-11: % 11:00-11: % 11:30-12: % Legend Above Average ( >= 90% ) Average ( >= 75% and < 90% ) Below Average ( < 75% )

76 074 Waterloo Regional Police Service Operational Support Communications Emergency 911 Service Level Date: Feb 2018 Time (AM) Calls Offered Service Level 12:00-12: % 12:30-1: % 1:00-1: % 1:30-2: % 2:00-2: % 2:30-3: % 3:00-3: % 3:30-4: % 4:00-4: % 4:30-5: % 5:00-5: % 5:30-6: % 6:00-6: % 6:30-7: % 7:00-7: % 7:30-8: % 8:00-8: % 8:30-9: % 9:00-9: % 9:30-10: % 10:00-10: % 10:30-11: % 11:00-11: % 11:30-12: % Time (PM) Calls Offered Service Level 12:00-12: % 12:30-1: % 1:00-1: % 1:30-2: % 2:00-2: % 2:30-3: % 3:00-3: % 3:30-4: % 4:00-4: % 4:30-5: % 5:00-5: % 5:30-6: % 6:00-6: % 6:30-7: % 7:00-7: % 7:30-8: % 8:00-8: % 8:30-9: % 9:00-9: % 9:30-10: % 10:00-10: % 10:30-11: % 11:00-11: % 11:30-12: % Legend Above Average ( >= 90% ) Average ( >= 75% and < 90% ) Below Average ( < 75% )

77 075 Waterloo Regional Police Service Operational Support Communications Emergency 911 Service Level Date: Mar 2018 Time (AM) Calls Offered Service Level 12:00-12: % 12:30-1: % 1:00-1: % 1:30-2: % 2:00-2: % 2:30-3: % 3:00-3: % 3:30-4: % 4:00-4: % 4:30-5: % 5:00-5: % 5:30-6: % 6:00-6: % 6:30-7: % 7:00-7: % 7:30-8: % 8:00-8: % 8:30-9: % 9:00-9: % 9:30-10: % 10:00-10: % 10:30-11: % 11:00-11: % 11:30-12: % Time (PM) Calls Offered Service Level 12:00-12: % 12:30-1: % 1:00-1: % 1:30-2: % 2:00-2: % 2:30-3: % 3:00-3: % 3:30-4: % 4:00-4: % 4:30-5: % 5:00-5: % 5:30-6: % 6:00-6: % 6:30-7: % 7:00-7: % 7:30-8: % 8:00-8: % 8:30-9: % 9:00-9: % 9:30-10: % 10:00-10: % 10:30-11: % 11:00-11: % 11:30-12: % Legend Above Average ( >= 90% ) Average ( >= 75% and < 90% ) Below Average ( < 75% )

78 076 Report: WATERLOO REGIONAL POLICE SERVICES BOARD People Helping People INVESTIGATIVE SERVICES DIVISION INTELLIGENCE SERVICES BRANCH To: The Chair and Members of the Waterloo Regional Police Services Board Date: May 16, 2018 Subject: 2018 Opioid Update Recommendation: For Information. Summary: Waterloo Region continues to experience a public health crisis surrounding opioid drug use. A statistical analysis year to date for 2018 has been attached to this report for your reference. Report: Fentanyl continues to be a significant problem in Waterloo Region. Although as previously reported, Waterloo Region and the Peterborough area became the first Ontario communities to experience the significant impact of Fentanyl, other Ontario communities are now beginning to catch up as the crisis continues to spread across the province. Since our last report, Carfentanil, a variant up to 100 times more powerful than Fentanyl, has become prevalent in the Region. This has caused challenges in that users are often are unaware of which variant they are consuming, increasing the overdose risk. Officers and paramedics are finding that reviving overdose patients now sometimes requires multiple doses of Naloxone, and increased medical care. Our report in January 2018 indicated there were 580 reported drug overdoses, with 71 deaths, in Waterloo Region in There has been a decrease in overdoses (156) and deaths (13) year to date in Continuing the geographic trend noted earlier, there is some clustering noted in our core areas, however these tend not to be fatal. Our overdose deaths continue to be primarily residential, and in suburban areas. The reduction in reported overdoses may not necessarily mean that overdoses are decreasing, but it could also reflect the success of the Naloxone distribution programs in the Region, in that overdose victims may be being revived by friends without any further medical intervention or involvement from emergency services. There have been 11 instances of Naloxone being used to save overdose victims by WRPS officers in Waterloo Region to date in These administrations add to our Page 1 of 2

79 2017 statistics, and now total 33 administrations by our officers since the implementation of our program in May Report: The Service remains actively involved in the Integrated Drug Strategy with members on both the Enforcement and Harm Reduction Committees. We also remain integral to the OMARS alerting system, and when our officers discover new or unique fentanyl adaptations, such as on March 28, 2018, the WRPS and WRIDS alert the community. In March, it was a new purple-coloured variant of Carfentanil which first surfaced in the Region in 2017, that made a recurrence. WRPS also continues to provide timely statistical data to inform the Waterloo Region Overdose Monitoring Report released by Regional Public Health and WRIDS. Operational Plan: The WRPS is committed to partnerships that promote community safety and well-being. This public health crisis requires cooperation and our Service has been an integral part of the local response. Financial Implications: Effective March 21, 2018, the WRPS has entered into an Agreement with the Region of Waterloo for the supply of Naloxone kits to members for use in connection to their employment duties. These kits are supplied at no cost to the WRPS, subject to ongoing funding by the Province of Ontario. Attachments: 2018 Overdose Summary Prepared By: Approved By: David Bishop, Inspector, Intelligence Services Kevin Thaler, Deputy Chief, Neighbourhood Policing and Investigations Bryan M. Larkin, Chief of Police Page 2 of 2

80 078 January April 2018 Update Information sourced from NICHE Drug dashboard from 2017 / 2018 data. Overdoses include all drug types including Fentanyl. The types of overdoses that are excluded are types such as prescription medications, alcohol and deliberate overdosing. Coding involves capturing those overdoses caused by illicit drugs (Fentanyl, Meth, Heroin, Cocaine) ****Data in this report is current to April 26 th, 2018**** For 2018, there has been a decrease in number of overdoses in the Region. In comparison to Feb-April of 2017, the overall numbers of overdoses are still lower on average for Overall for 2018, the number of deaths are lower for Jan-April (13) as compared to Feb- April of 2017 (21). (Jan.2017 not included due to change in coding) Fatal overdoses continue to occur in residences as opposed to public places or shelters. Within the Drugs and Firearms Unit, there were 82 persons arrested (CDSA and CCC ) for For January February 2018, there have been 13 persons arrested (CDSA and CCC). March and April stats are not available at this time. 1

81 079 Overdoses and Naloxone Administrations The following chart is in reference to the number of times that Narcan was deployed across the region. These numbers include Naloxone delivered by Police only # Overdoses/ Narcan Administrations by WRPS January 43 (5 Police) February 41 (3 Police) March 39 (3 Police) April 33 (0 Police) Deaths/ Drug Type Drug type taken from CAD 1 Fentanyl 1 Meth 2 Fentanyl 1 u/k Drug 3 Fentanyl 4 u/k Drug 1 Fentanyl Total number of deaths for 2018 (Jan-April 26th) = 13 The noted deaths by drug types are taken only from CAD information. Toxicology reports are not taken into consideration with the extraction of information for this report Since January there have been 11 incidents where Narcan was successfully administered by police. Several incidents continue where administration is performed by other parties at the scene of an overdose. From deployment date of May 2017, Naloxone has been administered by WRPS 33 times to date. Only two incidents where it was unsuccessful. Fatal Overdoses by City Fatal Overdoses Kitchener Cambridge Waterloo Total # Fatals January February March April Kitchener has the highest number of Fatal Overdoses for 2018 to date. 2

82 080 Overdoses by Gender/ Age Range Region Wide Fatal Overdose by Age Age range Count The charts depicted shows age range and gender taken from 2017 and 2018 Overdose data (up to and including April 26 th, 2018) The age range for most Fatalities in the region is years Please note that this data is collected at the time of incident and not reviewed thereafter. The data is accurate at time of coding from the Drug Dashboard and NICHE. 3

83 081 The above chart shows the comparison between 2017 and 2018 data regarding fatal ODs There has been a noticeable increase in the amount of Naloxone being delivered to a subject. In some cases the individual requires two to three times Naloxone doses. 4

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90 088 Report: WATERLOO REGIONAL POLICE SERVICES BOARD People Helping People FINANCE AND ASSETS Facilities To: The Chair and Members of the Waterloo Regional Police Services Board Date: May 16, 2018 Subject: Training and Education Facility Recommendation: For information. Report: Background The Waterloo Region Emergency Services Training and Research Complex (WRESTRC) is a multi-purpose training site built to service the Region s Municipal Fire departments, Paramedic Services and Waterloo Regional Police Service (WRPS). This building was built in 2003 on Erb s Road in Waterloo and includes a general office area, two classrooms, a fitness facility used by all Regional and WRPS onsite employees, a meeting room, a lunch room and a paramedic services area consisting of a garage and workshop/equipment room. Also located on the site is a vehicle driving track, a smoke tower and a road equipment training area. In August 2014, seven members of the Training and Education Unit were moved to WRESTRC which allowed them to utilize the facilities for training purposes and also freed up space at the Headquarters building which was at capacity. Seven members from the Training and Education Unit are currently located at WRESTRC and the remaining ten members are located at WRPS Headquarters. Report It has been four years since the Training and Education Unit moved to WRESTRC and a number of concerns and operational challenges have been raised. Currently some of the members of the Unit are located at Headquarters and some are located at WRESTRC. Classroom training is done both at WRESTRC pending availability of classrooms and at Headquarters. Use of force is done in the Headquarters gymnasium space. Long firearm training is done at an outdoor location and short range firearm training is done on the Headquarters campus. As a result, a number of deficiencies have been raised including:

91 089 Report: The existing office space at WRESTRC is currently undersized with no immediate plans for expansion. Security concerns around firearm storage at WRESTRC. Classroom demand at WRESTRC has exceeded its availability. Classrooms must be booked at times one year in advance in order to secure space. Often space must be secured at Headquarters or at offsite locations which could result in rental costs. Supervision of the Unit is fragmented between both buildings resulting in inconsistent supervision and the Staff Sergeant does not have office space while located at Headquarters. Collaboration and communication is negatively impacted having the Unit located at two locations. Need to shuttle vehicles to Regional Fleet Management for servicing. Travel time and associated costs between the two locations. Given these concerns, a decision was made to move the seven Training and Education members back to the Headquarters building pending the completion of the Investigative Building renovation in the summer of Temporary space will be freed up at the Headquarters building which will provide temporary space for this Unit and will create some efficiency around the training process. By having the Unit together, travel time and the associated cost for both Training and Education members as well as for trainees will be decreased. While this temporary move will provide some efficiency for the Unit and trainees, some challenges will exist, including lack of classroom space and lack of IT computer classroom space for WRPS as a whole, lack of office space and no use of force training space. Currently long firearm training is being completed at a temporary offsite outdoor location. Challenges with this include: The availability of this venue is not guaranteed into the future; The site requires ongoing costly remediation activities to address potential environmental impacts; Research was completed identifying that there are no outdoor firearm ranges available to WRPS; Travel is required to the offsite location by both trainees and trainers which is both costly and time consuming; and The outdoor facility only allows training during June to November and during certain times of the day, limiting training opportunities and effectiveness. The potential for a permanent outdoor long firearm range at WRESTRC was investigated, but provided challenging for both safety and noise issues to residents as well as continued usage limitations due to the weather and the time of the day. During the investigation stage, considerable concerns were raised from nearby communities to having an outdoor range in their neighbouring area. As a result, the option to construct an outdoor range for the Region was abandoned. To deal with these issues as noted above, an expansion was proposed for the current Firearms Training Center in the Facilities Master Plan, which resulted in a comprehensive Training and Education Facility. The proposed Training and Education

92 090 Report: Facility is scheduled for 2020/2021, at an estimated cost of $12M (2018) and would include the following: Extending the current 25 meter, 10 lane firing range to 50 meters Training and Education staff office space Four classrooms Auditorium Multi-purpose gym for use of force and scenario training Additional parking space Necessary amenity and ancillary space for anticipated occupant load Benefits of the new proposed facility will include the ability for all WRPS Units to access classroom space, provide ideal temporary occupancy space for Headquarters Units during the renovation and addition of the Headquarters building and the indoor long firearm range will mitigate risk and provide environmental controls. The auditorium will be ideal to holding major police briefings and large events where community partners can attend. With the new Training and Education facility, opportunities will be available to allow other agencies to utilize this space and/or WRPS to host courses on behalf of other police services on a cost recovery basis. The proposed Training and Education Facility will help to reduce travel time and its associated cost, eliminate the need for an outdoor firearm range and will provide additional training amenities not currently available to WRPS. Strategic Business Plan: This report supports the Strategic Business Plan goal to proactively plan for long term organizational growth and its financial requirements, aligned with the objective of responsible spending and accountability. To provide safe and accessible facilities which meet current and future operational needs. Financial Implications: There is a long-term potential for cost-recovery options from public safety partners to utilize the new Training and Education Facility, including both use of the firearms range as well as hosting courses. There are also cost savings that can be had if we were able to host courses in-house instead of using an offsite facility such as Ontario Police College or another police agency. This would be applied to reduce future operating budget impacts. At this time, the frequency of these opportunities is not known but if we were to cost recover existing use of the firearms range by outside agencies the annual revenue would be approximately $10K. A review of the opportunities, staffing composition and mandate of the Training and Education Unit will need to be further reviewed before full cost recovery estimates can be defined. Efficiencies to the current annual operating budget as a result of moving staff from

93 091 Report: WRESTRC to the Headquarters campus is estimated at $92K annually, including reduced costs associated with travel time. Efficiencies associated with having a long firearm range available at the Headquarters campus are estimated at $45K annually, including both reduced travel costs as well as reduced costs to maintain access to an outdoor facility. Please note that costs including facility maintenance associated with the new Training and Education Facility will also need to be added to future budgets. Attachments: Nil Prepared By: Kirsten Hand, Director of Finance and Assets Penny Smiley, Senior Director of Member Services Division Approved By: Bryan M. Larkin, Chief of Police

94 092 Report: WATERLOO REGIONAL POLICE SERVICES BOARD People Helping People HEADQUARTERS Information Technology Services Branch/Intelligence Services Branch/Legal Services Branch TO: The Chair and Members of the Waterloo Regional Police Services Board DATE: May 16, 2018 SUBJECT: Memorandum Of Agreement With The Ministry Of Transportation Regarding Inquiry Services Recommendation: That the Board enters into a new Memorandum of Agreement with the Ministry of Transportation ( MTO ) regarding Inquiry Services Systems (ISS) allowing for continued and expanded access to MTO Driver, Vehicle and Carrier databases for law enforcement purpose; and further That for the purpose of the annual compliance declaration required under section 9.3 and Schedule E of the Memorandum of Agreement, the Chief of Police and/or designate be given delegated authority to complete and sign the Declaration. Background: On April 23, 2008, the Board authorized and entered into a Memorandum of Understanding with the MTO. The Report to the Board set out the background as follows: The Ministry of Transportation (MTO) maintains database records containing information pertaining to drivers, vehicles and carriers. The MTO has created a new access channel to its information database that utilizes a web-based system with strengthened security ( Inquiry Services ). The new system allows for one screen searches, provides history of information (e.g., convictions, addresses, etc.), wireless capabilities through a more efficient and faster access. With changes to the Highway Traffic Act, this information will especially assist in law enforcement efforts by allowing our Traffic Services Branch to have access to assist in Commercial Motor Vehicle enforcement (e.g., previous times stopped regarding defect notices from other jurisdictions, driver history). Access, at this time, would be limited to the supervisors (Staff Sergeants, Sergeants and traffic supervisors) in Traffic Services and three Commercial Vehicle Investigators. However, the MTO is beginning to use this system as a platform for other reporting and therefore, in the future, we Page 1 of 3

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